Patient experience survey

2038

Happy Clients

2324

Surveys Completed

Life Groenkloof Hospital

Reporting Period: 2019-05-30 - 2020-05-30

Likely To Recommend Hospital

88.04%

2324 Total Patient Responses

Overall Experience Score

8.48/10

2324 Total Patient Responses

Admission Staff

Score: 95.91/100

  • Yes

  • No

2292 Total Patient Responses

Nursing Staff

Score: 88.34/100

2319 Total Patient Responses

Doctors

Score: 96.22/100

2316 Total Patient Responses

Pain Management

Score: 89.56/100

2090 Total Patient Responses

Hospital Environment

Score: 82.98/100

2257 Total Patient Responses

Responsiveness of Staff

Score: 86.02/100

2016 Total Patient Responses

Medication Information

Score: 70.59/100

1845 Total Patient Responses

Food

Score: 85.49/100

2210 Total Patient Responses

Discharge Information

Score: 69.64/100

2324 Total Patient Responses

Likely To Recommend Hospital

84.97%

133 Total Patient Responses

Overall Experience Score

8.26/10

133 Total Patient Responses

Reception Staff

Score: 95.49/100

133 Total Patient Responses

Nursing Staff

Score: 93.93/100

133 Total Patient Responses

Doctors

Score: 93.98/100

133 Total Patient Responses

Pain Management

Score: 92.24/100

116 Total Patient Responses

Emergency Unit Environment

Score: 96.18/100

131 Total Patient Responses

Responsiveness of Staff

Score: 95.16/100

124 Total Patient Responses

Medication Information

Score: 89.17/100

120 Total Patient Responses

PRIORITISATION

Score: 76.06/100

133 Total Patient Responses