Patient experience survey

2577

Happy Clients

2906

Surveys Completed

Life Groenkloof Hospital

Reporting Period: 2017-06-20 - 2018-06-20

Likely To Recommend Hospital

88.34%

2906 Total Patient Responses

Overall Experience Score

8.50/10

2906 Total Patient Responses

Admission Staff

Score: 96.74/100

  • Yes

  • No

2883 Total Patient Responses

Nursing Staff

Score: 88.79/100

2905 Total Patient Responses

Doctors

Score: 96.13/100

2890 Total Patient Responses

Pain Management

Score: 89.82/100

2582 Total Patient Responses

Hospital Environment

Score: 82.93/100

2794 Total Patient Responses

Responsiveness of Staff

Score: 85.68/100

2466 Total Patient Responses

Medication Information

Score: 72.51/100

2304 Total Patient Responses

Food

Score: 88.15/100

2740 Total Patient Responses

Discharge Information

Score: 73.12/100

2906 Total Patient Responses

Likely To Recommend Hospital

87.34%

150 Total Patient Responses

Overall Experience Score

8.41/10

150 Total Patient Responses

Reception Staff

Score: 93.15/100

146 Total Patient Responses

Nursing Staff

Score: 96.27/100

149 Total Patient Responses

Doctors

Score: 92.63/100

150 Total Patient Responses

Pain Management

Score: 91.91/100

136 Total Patient Responses

Emergency Unit Environment

Score: 98.66/100

149 Total Patient Responses

Responsiveness of Staff

Score: 89.86/100

138 Total Patient Responses

Medication Information

Score: 91.79/100

134 Total Patient Responses

PRIORITISATION

Score: 73.71/100

148 Total Patient Responses