Patient experience survey

2358

Happy Clients

2638

Surveys Completed

Life Groenkloof Hospital

Reporting Period: 2017-12-12 - 2018-12-12

Likely To Recommend Hospital

89.04%

2638 Total Patient Responses

Overall Experience Score

8.57/10

2638 Total Patient Responses

Admission Staff

Score: 96.77/100

  • Yes

  • No

2613 Total Patient Responses

Nursing Staff

Score: 89.31/100

2637 Total Patient Responses

Doctors

Score: 96.23/100

2626 Total Patient Responses

Pain Management

Score: 90.83/100

2356 Total Patient Responses

Hospital Environment

Score: 83.44/100

2546 Total Patient Responses

Responsiveness of Staff

Score: 86.04/100

2258 Total Patient Responses

Medication Information

Score: 72.55/100

2087 Total Patient Responses

Food

Score: 88.24/100

2504 Total Patient Responses

Discharge Information

Score: 71.93/100

2638 Total Patient Responses

Likely To Recommend Hospital

83.22%

145 Total Patient Responses

Overall Experience Score

8.08/10

145 Total Patient Responses

Reception Staff

Score: 95.04/100

141 Total Patient Responses

Nursing Staff

Score: 95.08/100

144 Total Patient Responses

Doctors

Score: 89.30/100

144 Total Patient Responses

Pain Management

Score: 90.48/100

126 Total Patient Responses

Emergency Unit Environment

Score: 98.57/100

140 Total Patient Responses

Responsiveness of Staff

Score: 91.73/100

133 Total Patient Responses

Medication Information

Score: 88.10/100

126 Total Patient Responses

PRIORITISATION

Score: 71.85/100

144 Total Patient Responses