Patient experience survey

1457

Happy Clients

1673

Surveys Completed

Life Groenkloof Hospital

Reporting Period: 2020-10-21 - 2021-10-21

Likely To Recommend Hospital

88.43%

1673 Total Patient Responses

Overall Experience Score

8.47/10

1673 Total Patient Responses

Admission Staff

Score: 96.42/100

  • Yes

  • No

1640 Total Patient Responses

Nursing Staff

Score: 88.64/100

1668 Total Patient Responses

Doctors

Score: 96.25/100

1663 Total Patient Responses

Pain Management

Score: 90.71/100

1496 Total Patient Responses

Hospital Environment

Score: 83.74/100

1607 Total Patient Responses

Responsiveness of Staff

Score: 86.82/100

1482 Total Patient Responses

Medication Information

Score: 72.17/100

1330 Total Patient Responses

Food

Score: 84.04/100

1587 Total Patient Responses

Discharge Information

Score: 75.70/100

1673 Total Patient Responses

Likely To Recommend Hospital

83.36%

649 Total Patient Responses

Overall Experience Score

8.01/10

649 Total Patient Responses

Reception Staff

Score: 93.82/100

631 Total Patient Responses

Nursing Staff

Score: 93.50/100

647 Total Patient Responses

Doctors

Score: 91.08/100

644 Total Patient Responses

Pain Management

Score: 89.98/100

539 Total Patient Responses

Emergency Unit Environment

Score: 96.63/100

623 Total Patient Responses

Responsiveness of Staff

Score: 89.70/100

592 Total Patient Responses

Medication Information

Score: 86.61/100

545 Total Patient Responses

PRIORITISATION

Score: 73.42/100

634 Total Patient Responses