Patient experience survey

1269

Happy Clients

1440

Surveys Completed

Life Groenkloof Hospital

Reporting Period: 2020-01-26 - 2021-01-26

Likely To Recommend Hospital

88.41%

1440 Total Patient Responses

Overall Experience Score

8.51/10

1440 Total Patient Responses

Admission Staff

Score: 95.90/100

  • Yes

  • No

1419 Total Patient Responses

Nursing Staff

Score: 88.76/100

1439 Total Patient Responses

Doctors

Score: 96.47/100

1428 Total Patient Responses

Pain Management

Score: 90.33/100

1294 Total Patient Responses

Hospital Environment

Score: 83.48/100

1389 Total Patient Responses

Responsiveness of Staff

Score: 87.08/100

1269 Total Patient Responses

Medication Information

Score: 70.02/100

1133 Total Patient Responses

Food

Score: 84.28/100

1372 Total Patient Responses

Discharge Information

Score: 73.33/100

1440 Total Patient Responses

Likely To Recommend Hospital

80.24%

221 Total Patient Responses

Overall Experience Score

7.71/10

221 Total Patient Responses

Reception Staff

Score: 92.59/100

216 Total Patient Responses

Nursing Staff

Score: 92.53/100

220 Total Patient Responses

Doctors

Score: 91.21/100

218 Total Patient Responses

Pain Management

Score: 88.27/100

179 Total Patient Responses

Emergency Unit Environment

Score: 95.69/100

209 Total Patient Responses

Responsiveness of Staff

Score: 87.56/100

201 Total Patient Responses

Medication Information

Score: 81.92/100

177 Total Patient Responses

PRIORITISATION

Score: 69.62/100

215 Total Patient Responses