Patient Experience Survey | Life Groenkloof Hospital

Patient experience survey

1451

Happy Clients

1670

Surveys Completed

Life Groenkloof Hospital

Reporting Period: 2020-07-31 - 2021-07-31

Likely To Recommend Hospital

88.57%

1670 Total Patient Responses

Overall Experience Score

8.47/10

1670 Total Patient Responses

Admission Staff

Score: 96.60/100

  • Yes

  • No

1640 Total Patient Responses

Nursing Staff

Score: 88.65/100

1665 Total Patient Responses

Doctors

Score: 96.53/100

1659 Total Patient Responses

Pain Management

Score: 90.59/100

1495 Total Patient Responses

Hospital Environment

Score: 83.75/100

1607 Total Patient Responses

Responsiveness of Staff

Score: 87.12/100

1480 Total Patient Responses

Medication Information

Score: 71.33/100

1321 Total Patient Responses

Food

Score: 83.80/100

1587 Total Patient Responses

Discharge Information

Score: 75.33/100

1670 Total Patient Responses

Likely To Recommend Hospital

82.62%

510 Total Patient Responses

Overall Experience Score

7.95/10

510 Total Patient Responses

Reception Staff

Score: 93.13/100

495 Total Patient Responses

Nursing Staff

Score: 93.32/100

508 Total Patient Responses

Doctors

Score: 91.47/100

506 Total Patient Responses

Pain Management

Score: 89.93/100

417 Total Patient Responses

Emergency Unit Environment

Score: 96.34/100

492 Total Patient Responses

Responsiveness of Staff

Score: 89.22/100

464 Total Patient Responses

Medication Information

Score: 85.65/100

425 Total Patient Responses

PRIORITISATION

Score: 71.74/100

497 Total Patient Responses