Patient experience survey

2296

Happy Clients

2576

Surveys Completed

Life Groenkloof Hospital

Reporting Period: 2018-02-17 - 2019-02-17

Likely To Recommend Hospital

88.55%

2576 Total Patient Responses

Overall Experience Score

8.54/10

2576 Total Patient Responses

Admission Staff

Score: 96.71/100

  • Yes

  • No

2555 Total Patient Responses

Nursing Staff

Score: 89.08/100

2576 Total Patient Responses

Doctors

Score: 96.30/100

2563 Total Patient Responses

Pain Management

Score: 90.90/100

2303 Total Patient Responses

Hospital Environment

Score: 83.34/100

2490 Total Patient Responses

Responsiveness of Staff

Score: 85.62/100

2196 Total Patient Responses

Medication Information

Score: 72.22/100

2020 Total Patient Responses

Food

Score: 88.21/100

2439 Total Patient Responses

Discharge Information

Score: 71.41/100

2576 Total Patient Responses

Likely To Recommend Hospital

81.34%

150 Total Patient Responses

Overall Experience Score

7.89/10

150 Total Patient Responses

Reception Staff

Score: 92.47/100

146 Total Patient Responses

Nursing Staff

Score: 92.70/100

149 Total Patient Responses

Doctors

Score: 87.89/100

149 Total Patient Responses

Pain Management

Score: 87.02/100

131 Total Patient Responses

Emergency Unit Environment

Score: 98.61/100

144 Total Patient Responses

Responsiveness of Staff

Score: 90.78/100

141 Total Patient Responses

Medication Information

Score: 82.68/100

127 Total Patient Responses

PRIORITISATION

Score: 70.70/100

146 Total Patient Responses