Patient experience survey

1609

Happy Clients

1839

Surveys Completed

Life Groenkloof Hospital

Reporting Period: 2019-08-05 - 2020-08-05

Likely To Recommend Hospital

88.10%

1839 Total Patient Responses

Overall Experience Score

8.49/10

1839 Total Patient Responses

Admission Staff

Score: 95.77/100

  • Yes

  • No

1812 Total Patient Responses

Nursing Staff

Score: 88.39/100

1837 Total Patient Responses

Doctors

Score: 96.15/100

1833 Total Patient Responses

Pain Management

Score: 89.54/100

1659 Total Patient Responses

Hospital Environment

Score: 83.06/100

1783 Total Patient Responses

Responsiveness of Staff

Score: 86.12/100

1599 Total Patient Responses

Medication Information

Score: 70.31/100

1455 Total Patient Responses

Food

Score: 85.35/100

1748 Total Patient Responses

Discharge Information

Score: 69.22/100

1839 Total Patient Responses

Likely To Recommend Hospital

83.99%

102 Total Patient Responses

Overall Experience Score

8.22/10

102 Total Patient Responses

Reception Staff

Score: 96.08/100

102 Total Patient Responses

Nursing Staff

Score: 93.30/100

102 Total Patient Responses

Doctors

Score: 94.12/100

102 Total Patient Responses

Pain Management

Score: 90.80/100

87 Total Patient Responses

Emergency Unit Environment

Score: 96.00/100

100 Total Patient Responses

Responsiveness of Staff

Score: 94.74/100

95 Total Patient Responses

Medication Information

Score: 88.42/100

95 Total Patient Responses

PRIORITISATION

Score: 76.66/100

102 Total Patient Responses