Patient experience survey

2557

Happy Clients

2894

Surveys Completed

Life Groenkloof Hospital

Reporting Period: 2017-04-24 - 2018-04-24

Likely To Recommend Hospital

88.14%

2894 Total Patient Responses

Overall Experience Score

8.47/10

2894 Total Patient Responses

Admission Staff

Score: 96.53/100

  • Yes

  • No

2870 Total Patient Responses

Nursing Staff

Score: 88.50/100

2892 Total Patient Responses

Doctors

Score: 96.16/100

2879 Total Patient Responses

Pain Management

Score: 89.69/100

2563 Total Patient Responses

Hospital Environment

Score: 82.26/100

2783 Total Patient Responses

Responsiveness of Staff

Score: 85.41/100

2442 Total Patient Responses

Medication Information

Score: 71.97/100

2291 Total Patient Responses

Food

Score: 87.93/100

2727 Total Patient Responses

Discharge Information

Score: 72.84/100

2894 Total Patient Responses

Likely To Recommend Hospital

87.24%

175 Total Patient Responses

Overall Experience Score

8.37/10

175 Total Patient Responses

Reception Staff

Score: 94.12/100

170 Total Patient Responses

Nursing Staff

Score: 95.33/100

173 Total Patient Responses

Doctors

Score: 92.84/100

174 Total Patient Responses

Pain Management

Score: 91.93/100

161 Total Patient Responses

Emergency Unit Environment

Score: 98.84/100

173 Total Patient Responses

Responsiveness of Staff

Score: 89.24/100

158 Total Patient Responses

Medication Information

Score: 90.91/100

154 Total Patient Responses

PRIORITISATION

Score: 74.21/100

173 Total Patient Responses