Patient experience survey

2333

Happy Clients

2644

Surveys Completed

Life Groenkloof Hospital

Reporting Period: 2018-06-16 - 2019-06-16

Likely To Recommend Hospital

87.59%

2644 Total Patient Responses

Overall Experience Score

8.47/10

2644 Total Patient Responses

Admission Staff

Score: 96.44/100

  • Yes

  • No

2621 Total Patient Responses

Nursing Staff

Score: 88.55/100

2641 Total Patient Responses

Doctors

Score: 96.25/100

2628 Total Patient Responses

Pain Management

Score: 90.67/100

2362 Total Patient Responses

Hospital Environment

Score: 82.92/100

2565 Total Patient Responses

Responsiveness of Staff

Score: 84.90/100

2253 Total Patient Responses

Medication Information

Score: 70.86/100

2060 Total Patient Responses

Food

Score: 87.22/100

2506 Total Patient Responses

Discharge Information

Score: 69.86/100

2644 Total Patient Responses

Likely To Recommend Hospital

81.87%

171 Total Patient Responses

Overall Experience Score

7.90/10

171 Total Patient Responses

Reception Staff

Score: 94.01/100

167 Total Patient Responses

Nursing Staff

Score: 93.15/100

170 Total Patient Responses

Doctors

Score: 87.72/100

170 Total Patient Responses

Pain Management

Score: 90.54/100

148 Total Patient Responses

Emergency Unit Environment

Score: 97.58/100

165 Total Patient Responses

Responsiveness of Staff

Score: 90.51/100

158 Total Patient Responses

Medication Information

Score: 85.03/100

147 Total Patient Responses

PRIORITISATION

Score: 72.20/100

167 Total Patient Responses