Patient experience survey

2345

Happy Clients

2647

Surveys Completed

Life Groenkloof Hospital

Reporting Period: 2018-08-17 - 2019-08-17

Likely To Recommend Hospital

87.70%

2647 Total Patient Responses

Overall Experience Score

8.48/10

2647 Total Patient Responses

Admission Staff

Score: 96.43/100

  • Yes

  • No

2619 Total Patient Responses

Nursing Staff

Score: 88.48/100

2643 Total Patient Responses

Doctors

Score: 96.22/100

2633 Total Patient Responses

Pain Management

Score: 90.38/100

2366 Total Patient Responses

Hospital Environment

Score: 83.26/100

2574 Total Patient Responses

Responsiveness of Staff

Score: 85.00/100

2253 Total Patient Responses

Medication Information

Score: 71.06/100

2069 Total Patient Responses

Food

Score: 87.18/100

2501 Total Patient Responses

Discharge Information

Score: 70.14/100

2647 Total Patient Responses

Likely To Recommend Hospital

83.15%

176 Total Patient Responses

Overall Experience Score

7.95/10

176 Total Patient Responses

Reception Staff

Score: 93.02/100

172 Total Patient Responses

Nursing Staff

Score: 93.07/100

175 Total Patient Responses

Doctors

Score: 88.65/100

175 Total Patient Responses

Pain Management

Score: 91.61/100

155 Total Patient Responses

Emergency Unit Environment

Score: 97.66/100

171 Total Patient Responses

Responsiveness of Staff

Score: 91.46/100

164 Total Patient Responses

Medication Information

Score: 86.09/100

151 Total Patient Responses

PRIORITISATION

Score: 72.14/100

172 Total Patient Responses