Patient experience survey

2514

Happy Clients

2823

Surveys Completed

Life Groenkloof Hospital

Reporting Period: 2017-08-18 - 2018-08-18

Likely To Recommend Hospital

88.65%

2823 Total Patient Responses

Overall Experience Score

8.53/10

2823 Total Patient Responses

Admission Staff

Score: 96.61/100

  • Yes

  • No

2802 Total Patient Responses

Nursing Staff

Score: 89.07/100

2822 Total Patient Responses

Doctors

Score: 96.30/100

2809 Total Patient Responses

Pain Management

Score: 90.21/100

2512 Total Patient Responses

Hospital Environment

Score: 83.04/100

2715 Total Patient Responses

Responsiveness of Staff

Score: 85.99/100

2410 Total Patient Responses

Medication Information

Score: 72.41/100

2238 Total Patient Responses

Food

Score: 88.12/100

2669 Total Patient Responses

Discharge Information

Score: 72.60/100

2823 Total Patient Responses

Likely To Recommend Hospital

86.58%

149 Total Patient Responses

Overall Experience Score

8.41/10

149 Total Patient Responses

Reception Staff

Score: 94.48/100

145 Total Patient Responses

Nursing Staff

Score: 96.41/100

148 Total Patient Responses

Doctors

Score: 91.40/100

148 Total Patient Responses

Pain Management

Score: 91.18/100

136 Total Patient Responses

Emergency Unit Environment

Score: 99.32/100

147 Total Patient Responses

Responsiveness of Staff

Score: 89.78/100

137 Total Patient Responses

Medication Information

Score: 90.77/100

130 Total Patient Responses

PRIORITISATION

Score: 74.32/100

147 Total Patient Responses