Patient experience survey

2325

Happy Clients

2595

Surveys Completed

Life Groenkloof Hospital

Reporting Period: 2017-10-18 - 2018-10-18

Likely To Recommend Hospital

89.04%

2595 Total Patient Responses

Overall Experience Score

8.57/10

2595 Total Patient Responses

Admission Staff

Score: 96.70/100

  • Yes

  • No

2571 Total Patient Responses

Nursing Staff

Score: 89.40/100

2594 Total Patient Responses

Doctors

Score: 96.47/100

2586 Total Patient Responses

Pain Management

Score: 90.83/100

2319 Total Patient Responses

Hospital Environment

Score: 83.35/100

2500 Total Patient Responses

Responsiveness of Staff

Score: 86.47/100

2225 Total Patient Responses

Medication Information

Score: 72.41/100

2066 Total Patient Responses

Food

Score: 88.24/100

2457 Total Patient Responses

Discharge Information

Score: 72.62/100

2595 Total Patient Responses

Likely To Recommend Hospital

84.26%

127 Total Patient Responses

Overall Experience Score

8.25/10

127 Total Patient Responses

Reception Staff

Score: 94.35/100

124 Total Patient Responses

Nursing Staff

Score: 96.01/100

127 Total Patient Responses

Doctors

Score: 90.96/100

126 Total Patient Responses

Pain Management

Score: 92.17/100

115 Total Patient Responses

Emergency Unit Environment

Score: 99.20/100

125 Total Patient Responses

Responsiveness of Staff

Score: 90.52/100

116 Total Patient Responses

Medication Information

Score: 91.07/100

112 Total Patient Responses

PRIORITISATION

Score: 73.94/100

127 Total Patient Responses