Patient experience survey

2457

Happy Clients

2807

Surveys Completed

Life Groenkloof Hospital

Reporting Period: 2018-10-14 - 2019-10-14

Likely To Recommend Hospital

87.18%

2807 Total Patient Responses

Overall Experience Score

8.41/10

2807 Total Patient Responses

Admission Staff

Score: 96.18/100

  • Yes

  • No

2778 Total Patient Responses

Nursing Staff

Score: 88.14/100

2801 Total Patient Responses

Doctors

Score: 95.96/100

2793 Total Patient Responses

Pain Management

Score: 89.88/100

2507 Total Patient Responses

Hospital Environment

Score: 83.00/100

2736 Total Patient Responses

Responsiveness of Staff

Score: 84.70/100

2395 Total Patient Responses

Medication Information

Score: 70.65/100

2193 Total Patient Responses

Food

Score: 86.66/100

2659 Total Patient Responses

Discharge Information

Score: 69.13/100

2807 Total Patient Responses

Likely To Recommend Hospital

83.16%

188 Total Patient Responses

Overall Experience Score

7.99/10

188 Total Patient Responses

Reception Staff

Score: 92.39/100

184 Total Patient Responses

Nursing Staff

Score: 93.13/100

187 Total Patient Responses

Doctors

Score: 89.46/100

188 Total Patient Responses

Pain Management

Score: 90.85/100

164 Total Patient Responses

Emergency Unit Environment

Score: 96.74/100

184 Total Patient Responses

Responsiveness of Staff

Score: 91.33/100

173 Total Patient Responses

Medication Information

Score: 85.98/100

164 Total Patient Responses

PRIORITISATION

Score: 71.68/100

184 Total Patient Responses