Patient experience survey

1331

Happy Clients

1514

Surveys Completed

Life Groenkloof Hospital

Reporting Period: 2019-10-18 - 2020-10-18

Likely To Recommend Hospital

88.49%

1514 Total Patient Responses

Overall Experience Score

8.53/10

1514 Total Patient Responses

Admission Staff

Score: 96.15/100

  • Yes

  • No

1491 Total Patient Responses

Nursing Staff

Score: 88.45/100

1514 Total Patient Responses

Doctors

Score: 96.50/100

1508 Total Patient Responses

Pain Management

Score: 89.94/100

1372 Total Patient Responses

Hospital Environment

Score: 82.95/100

1462 Total Patient Responses

Responsiveness of Staff

Score: 86.60/100

1329 Total Patient Responses

Medication Information

Score: 69.95/100

1195 Total Patient Responses

Food

Score: 84.52/100

1439 Total Patient Responses

Discharge Information

Score: 70.97/100

1514 Total Patient Responses

Likely To Recommend Hospital

84.17%

80 Total Patient Responses

Overall Experience Score

8.26/10

80 Total Patient Responses

Reception Staff

Score: 96.25/100

80 Total Patient Responses

Nursing Staff

Score: 93.67/100

80 Total Patient Responses

Doctors

Score: 94.58/100

80 Total Patient Responses

Pain Management

Score: 91.18/100

68 Total Patient Responses

Emergency Unit Environment

Score: 97.44/100

78 Total Patient Responses

Responsiveness of Staff

Score: 96.05/100

76 Total Patient Responses

Medication Information

Score: 87.67/100

73 Total Patient Responses

PRIORITISATION

Score: 77.63/100

80 Total Patient Responses