Patient experience survey

1184

Happy Clients

1351

Surveys Completed

Life Groenkloof Hospital

Reporting Period: 2020-04-14 - 2021-04-14

Likely To Recommend Hospital

88.36%

1351 Total Patient Responses

Overall Experience Score

8.49/10

1351 Total Patient Responses

Admission Staff

Score: 96.32/100

  • Yes

  • No

1322 Total Patient Responses

Nursing Staff

Score: 88.54/100

1348 Total Patient Responses

Doctors

Score: 96.79/100

1341 Total Patient Responses

Pain Management

Score: 90.38/100

1210 Total Patient Responses

Hospital Environment

Score: 83.14/100

1302 Total Patient Responses

Responsiveness of Staff

Score: 87.06/100

1208 Total Patient Responses

Medication Information

Score: 70.19/100

1061 Total Patient Responses

Food

Score: 84.30/100

1287 Total Patient Responses

Discharge Information

Score: 74.50/100

1351 Total Patient Responses

Likely To Recommend Hospital

81.21%

282 Total Patient Responses

Overall Experience Score

7.82/10

282 Total Patient Responses

Reception Staff

Score: 91.24/100

274 Total Patient Responses

Nursing Staff

Score: 92.55/100

281 Total Patient Responses

Doctors

Score: 91.91/100

279 Total Patient Responses

Pain Management

Score: 88.65/100

229 Total Patient Responses

Emergency Unit Environment

Score: 95.17/100

269 Total Patient Responses

Responsiveness of Staff

Score: 87.50/100

256 Total Patient Responses

Medication Information

Score: 84.21/100

228 Total Patient Responses

PRIORITISATION

Score: 69.34/100

275 Total Patient Responses