Patient experience survey

1927

Happy Clients

2278

Surveys Completed

Life Fourways Hospital

Reporting Period: 2018-08-17 - 2019-08-17

Likely To Recommend Hospital

84.74%

2278 Total Patient Responses

Overall Experience Score

8.23/10

2278 Total Patient Responses

Admission Staff

Score: 95.72/100

  • Yes

  • No

2227 Total Patient Responses

Nursing Staff

Score: 85.32/100

2275 Total Patient Responses

Doctors

Score: 95.39/100

2258 Total Patient Responses

Pain Management

Score: 88.18/100

1831 Total Patient Responses

Hospital Environment

Score: 81.32/100

2097 Total Patient Responses

Responsiveness of Staff

Score: 82.48/100

1718 Total Patient Responses

Medication Information

Score: 66.77/100

1662 Total Patient Responses

Food

Score: 80.16/100

1962 Total Patient Responses

Discharge Information

Score: 64.49/100

2278 Total Patient Responses

Likely To Recommend Hospital

79.93%

1885 Total Patient Responses

Overall Experience Score

7.83/10

1885 Total Patient Responses

Reception Staff

Score: 95.42/100

1836 Total Patient Responses

Nursing Staff

Score: 93.68/100

1881 Total Patient Responses

Doctors

Score: 87.51/100

1872 Total Patient Responses

Pain Management

Score: 88.80/100

1607 Total Patient Responses

Emergency Unit Environment

Score: 95.93/100

1842 Total Patient Responses

Responsiveness of Staff

Score: 89.90/100

1683 Total Patient Responses

Medication Information

Score: 87.40/100

1651 Total Patient Responses

PRIORITISATION

Score: 75.67/100

1861 Total Patient Responses