Patient experience survey

2299

Happy Clients

2636

Surveys Completed

Life Fourways Hospital

Reporting Period: 2025-06-10 - 2026-06-10

Likely To Recommend Hospital

92.08%

2636 Total Patient Responses

Overall Experience Score

8.72/10

2636 Total Patient Responses

Admission staff

Score: 96.19/100

  • Yes

  • No

2665 Total Patient Responses

Nursing staff

Score: 91.27/100

  • Always

  • Usually

  • Sometimes

  • Never

3322 Total Patient Responses

Doctors

Score: 96.73/100

  • Always

  • Usually

  • Sometimes

  • Never

2969 Total Patient Responses

Pain management

Score: 92.29/100

  • Always

  • Usually

  • Sometimes

  • Never

2404 Total Patient Responses

Hospital environment

Score: 86.13/100

  • Always

  • Usually

  • Sometimes

  • Never

3382 Total Patient Responses

Responsiveness of staff

Score: 88.12/100

  • Always

  • Usually

  • Sometimes

  • Never

2466 Total Patient Responses

Medication information

Score: 73.83/100

  • Always

  • Usually

  • Sometimes

  • Never

2592 Total Patient Responses

Food

Score: 87.65/100

  • Always

  • Usually

  • Sometimes

  • Never

3135 Total Patient Responses

Discharge information

Score: 68.66/100

  • Yes

  • No

3291 Total Patient Responses

Likely To Recommend Hospital

85.03%

1991 Total Patient Responses

Overall Experience Score

7.86/10

1991 Total Patient Responses

Reception staff

Score: 95.88/100

1965 Total Patient Responses

Nursing staff

Score: 94.38/100

2179 Total Patient Responses

Doctors

Score: 88.74/100

2105 Total Patient Responses

Pain management

Score: 89.73/100

1762 Total Patient Responses

Emergency Unit environment

Score: 97.06/100

1976 Total Patient Responses

Responsiveness of staff

Score: 91.43/100

1798 Total Patient Responses

Medication information

Score: 87.61/100

1775 Total Patient Responses

Prioritisation

Score: 77.24/100

2542 Total Patient Responses