Patient experience survey

2206

Happy Clients

2559

Surveys Completed

Life Fourways Hospital

Reporting Period: 2025-11-13 - 2026-11-13

Likely To Recommend Hospital

91.2%

2559 Total Patient Responses

Overall Experience Score

8.62/10

2559 Total Patient Responses

Transition of Care

Score: /100

  • Agree

  • Disagree

  • Strongly Agree

  • Strongly Disagree

178 Total Patient Responses

Admission staff

Score: 95.32/100

  • Yes

  • No

2617 Total Patient Responses

Nursing staff

Score: 89.98/100

  • Always

  • Usually

  • Sometimes

  • Never

3247 Total Patient Responses

Doctors

Score: 96.40/100

  • Always

  • Usually

  • Sometimes

  • Never

2906 Total Patient Responses

Pain management

Score: 91.85/100

  • Always

  • Usually

  • Sometimes

  • Never

2337 Total Patient Responses

Hospital environment

Score: 86.31/100

  • Always

  • Usually

  • Sometimes

  • Never

3271 Total Patient Responses

Responsiveness of staff

Score: 86.63/100

  • Always

  • Usually

  • Sometimes

  • Never

2451 Total Patient Responses

Medication information

Score: 72.54/100

  • Always

  • Usually

  • Sometimes

  • Never

2552 Total Patient Responses

Food

Score: 81.77/100

  • Always

  • Yes

  • No

  • Usually

  • Sometimes

  • Never

3079 Total Patient Responses

Discharge information

Score: 67.94/100

  • Yes

  • No

3178 Total Patient Responses

Likely To Recommend Hospital

84.89%

2078 Total Patient Responses

Overall Experience Score

7.94/10

2078 Total Patient Responses

Reception staff

Score: 95.62/100

2056 Total Patient Responses

Nursing staff

Score: 94.58/100

2278 Total Patient Responses

Doctors

Score: 87.78/100

2213 Total Patient Responses

Pain management

Score: 89.91/100

1853 Total Patient Responses

Emergency Unit environment

Score: 97.48/100

2060 Total Patient Responses

Responsiveness of staff

Score: 91.49/100

1893 Total Patient Responses

Medication information

Score: 87.18/100

1865 Total Patient Responses

Prioritisation

Score: 78.05/100

2647 Total Patient Responses