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Patient experience survey

2880

Happy Clients

3340

Surveys Completed

Life Fourways Hospital

Reporting Period: 2023-10-29 - 2024-10-29

Likely To Recommend Hospital

92.16%

3340 Total Patient Responses

Overall Experience Score

8.62/10

3340 Total Patient Responses

Admission staff

Score: 96.66/100

  • Yes

  • No

3354 Total Patient Responses

Nursing staff

Score: 90.46/100

  • Always

  • Usually

  • Sometimes

  • Never

4312 Total Patient Responses

Doctors

Score: 96.52/100

  • Always

  • Usually

  • Sometimes

  • Never

3796 Total Patient Responses

Pain management

Score: 92.16/100

  • Always

  • Usually

  • Sometimes

  • Never

2981 Total Patient Responses

Hospital environment

Score: 85.93/100

  • Always

  • Usually

  • Sometimes

  • Never

4215 Total Patient Responses

Responsiveness of staff

Score: 85.66/100

  • Always

  • Usually

  • Sometimes

  • Never

2976 Total Patient Responses

Medication information

Score: 70.35/100

  • Always

  • Usually

  • Sometimes

  • Never

3305 Total Patient Responses

Food

Score: 86.93/100

  • Always

  • Usually

  • Sometimes

  • Never

3923 Total Patient Responses

Discharge information

Score: 67.43/100

  • Yes

  • No

4142 Total Patient Responses

Likely To Recommend Hospital

87.46%

2449 Total Patient Responses

Overall Experience Score

8.04/10

2449 Total Patient Responses

Reception staff

Score: 96.37/100

2396 Total Patient Responses

Nursing staff

Score: 95.56/100

2649 Total Patient Responses

Doctors

Score: 89.14/100

2606 Total Patient Responses

Pain management

Score: 90.17/100

2218 Total Patient Responses

Emergency Unit environment

Score: 97.81/100

2421 Total Patient Responses

Responsiveness of staff

Score: 92.56/100

2244 Total Patient Responses

Medication information

Score: 88.67/100

2198 Total Patient Responses

Prioritisation

Score: 80.01/100

3070 Total Patient Responses