Patient experience survey

2030

Happy Clients

2392

Surveys Completed

Life Fourways Hospital

Reporting Period: 2018-10-14 - 2019-10-14

Likely To Recommend Hospital

84.66%

2392 Total Patient Responses

Overall Experience Score

8.24/10

2392 Total Patient Responses

Admission Staff

Score: 95.75/100

  • Yes

  • No

2346 Total Patient Responses

Nursing Staff

Score: 85.52/100

2388 Total Patient Responses

Doctors

Score: 95.41/100

2371 Total Patient Responses

Pain Management

Score: 88.06/100

1908 Total Patient Responses

Hospital Environment

Score: 81.71/100

2199 Total Patient Responses

Responsiveness of Staff

Score: 83.04/100

1797 Total Patient Responses

Medication Information

Score: 67.37/100

1741 Total Patient Responses

Food

Score: 80.19/100

2059 Total Patient Responses

Discharge Information

Score: 64.34/100

2392 Total Patient Responses

Likely To Recommend Hospital

79.92%

2000 Total Patient Responses

Overall Experience Score

7.80/10

2000 Total Patient Responses

Reception Staff

Score: 95.32/100

1945 Total Patient Responses

Nursing Staff

Score: 93.72/100

1996 Total Patient Responses

Doctors

Score: 87.34/100

1986 Total Patient Responses

Pain Management

Score: 88.63/100

1698 Total Patient Responses

Emergency Unit Environment

Score: 96.12/100

1959 Total Patient Responses

Responsiveness of Staff

Score: 90.07/100

1793 Total Patient Responses

Medication Information

Score: 87.27/100

1752 Total Patient Responses

PRIORITISATION

Score: 76.10/100

1974 Total Patient Responses