Patient experience survey

1164

Happy Clients

1377

Surveys Completed

Life Fourways Hospital

Reporting Period: 2020-01-16 - 2021-01-16

Likely To Recommend Hospital

84.73%

1377 Total Patient Responses

Overall Experience Score

8.23/10

1377 Total Patient Responses

Admission Staff

Score: 96.08/100

  • Yes

  • No

1343 Total Patient Responses

Nursing Staff

Score: 87.09/100

1375 Total Patient Responses

Doctors

Score: 95.23/100

1368 Total Patient Responses

Pain Management

Score: 88.53/100

1123 Total Patient Responses

Hospital Environment

Score: 81.89/100

1262 Total Patient Responses

Responsiveness of Staff

Score: 82.70/100

1050 Total Patient Responses

Medication Information

Score: 69.13/100

1016 Total Patient Responses

Food

Score: 79.64/100

1206 Total Patient Responses

Discharge Information

Score: 64.67/100

1377 Total Patient Responses

Likely To Recommend Hospital

80.47%

1097 Total Patient Responses

Overall Experience Score

7.86/10

1097 Total Patient Responses

Reception Staff

Score: 93.63/100

1067 Total Patient Responses

Nursing Staff

Score: 94.20/100

1097 Total Patient Responses

Doctors

Score: 89.21/100

1084 Total Patient Responses

Pain Management

Score: 87.54/100

939 Total Patient Responses

Emergency Unit Environment

Score: 95.62/100

1072 Total Patient Responses

Responsiveness of Staff

Score: 89.08/100

980 Total Patient Responses

Medication Information

Score: 87.67/100

941 Total Patient Responses

PRIORITISATION

Score: 74.93/100

1088 Total Patient Responses