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Patient experience survey

2196

Happy Clients

2539

Surveys Completed

Life Fourways Hospital

Reporting Period: 2025-10-24 - 2026-10-24

Likely To Recommend Hospital

91.49%

2539 Total Patient Responses

Overall Experience Score

8.65/10

2539 Total Patient Responses

Admission staff

Score: 95.37/100

  • Yes

  • No

2597 Total Patient Responses

Nursing staff

Score: 90.14/100

  • Always

  • Usually

  • Sometimes

  • Never

3206 Total Patient Responses

Doctors

Score: 96.45/100

  • Always

  • Usually

  • Sometimes

  • Never

2873 Total Patient Responses

Pain management

Score: 91.82/100

  • Always

  • Usually

  • Sometimes

  • Never

2326 Total Patient Responses

Hospital environment

Score: 86.33/100

  • Always

  • Usually

  • Sometimes

  • Never

3245 Total Patient Responses

Responsiveness of staff

Score: 86.88/100

  • Always

  • Usually

  • Sometimes

  • Never

2430 Total Patient Responses

Medication information

Score: 72.52/100

  • Always

  • Usually

  • Sometimes

  • Never

2530 Total Patient Responses

Food

Score: 86.61/100

  • Always

  • Usually

  • Sometimes

  • Never

3101 Total Patient Responses

Discharge information

Score: 68.08/100

  • Yes

  • No

3166 Total Patient Responses

Likely To Recommend Hospital

84.7%

2066 Total Patient Responses

Overall Experience Score

7.89/10

2066 Total Patient Responses

Reception staff

Score: 95.60/100

2045 Total Patient Responses

Nursing staff

Score: 94.45/100

2268 Total Patient Responses

Doctors

Score: 87.79/100

2197 Total Patient Responses

Pain management

Score: 89.77/100

1838 Total Patient Responses

Emergency Unit environment

Score: 97.22/100

2049 Total Patient Responses

Responsiveness of staff

Score: 91.47/100

1876 Total Patient Responses

Medication information

Score: 87.18/100

1849 Total Patient Responses

Prioritisation

Score: 77.56/100

2644 Total Patient Responses