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Patient experience survey

2309

Happy Clients

2644

Surveys Completed

Life Fourways Hospital

Reporting Period: 2025-04-27 - 2026-04-27

Likely To Recommend Hospital

92.56%

2644 Total Patient Responses

Overall Experience Score

8.73/10

2644 Total Patient Responses

Admission staff

Score: 96.41/100

  • Yes

  • No

2686 Total Patient Responses

Nursing staff

Score: 91.62/100

  • Always

  • Usually

  • Sometimes

  • Never

3341 Total Patient Responses

Doctors

Score: 96.94/100

  • Always

  • Usually

  • Sometimes

  • Never

2979 Total Patient Responses

Pain management

Score: 92.61/100

  • Always

  • Usually

  • Sometimes

  • Never

2399 Total Patient Responses

Hospital environment

Score: 86.36/100

  • Always

  • Usually

  • Sometimes

  • Never

3400 Total Patient Responses

Responsiveness of staff

Score: 88.55/100

  • Always

  • Usually

  • Sometimes

  • Never

2455 Total Patient Responses

Medication information

Score: 74.06/100

  • Always

  • Usually

  • Sometimes

  • Never

2657 Total Patient Responses

Food

Score: 87.39/100

  • Always

  • Usually

  • Sometimes

  • Never

3157 Total Patient Responses

Discharge information

Score: 68.47/100

  • Yes

  • No

3306 Total Patient Responses

Likely To Recommend Hospital

85.82%

1995 Total Patient Responses

Overall Experience Score

7.94/10

1995 Total Patient Responses

Reception staff

Score: 96.13/100

1964 Total Patient Responses

Nursing staff

Score: 94.51/100

2171 Total Patient Responses

Doctors

Score: 89.03/100

2103 Total Patient Responses

Pain management

Score: 89.79/100

1772 Total Patient Responses

Emergency Unit environment

Score: 97.12/100

1976 Total Patient Responses

Responsiveness of staff

Score: 91.50/100

1801 Total Patient Responses

Medication information

Score: 87.54/100

1782 Total Patient Responses

Prioritisation

Score: 77.44/100

2544 Total Patient Responses