Patient experience survey

1350

Happy Clients

1627

Surveys Completed

Life Fourways Hospital

Reporting Period: 2021-01-26 - 2022-01-26

Likely To Recommend Hospital

77,31%

1626 Total Patient Responses

Overall Experience Score

8,31/10

1625 Total Patient Responses

Admission Staff

Score: 93,01/100

  • Yes

  • No

2698 Total Patient Responses

Nursing Staff

Score: 87,88/100

  • Always

  • Sometimes

  • Never

  • Usually

4523 Total Patient Responses

Responsiveness of staff

Score: 83,00/100

  • Always

  • Usually

  • Sometimes

  • Never

294 Total Patient Responses

Doctors

Score: 96,42/100

  • Sometimes

  • Never

  • Always

  • Usually

4140 Total Patient Responses

Hospital Environment

Score: 89,06/100

  • Sometimes

  • Never

  • Usually

  • Always

375 Total Patient Responses

Pain Management

Score: 82,53/100

  • Always

  • Usually

  • Sometimes

  • Never

4659 Total Patient Responses

Medication Information

Score: 0,00/100

  • Always

  • Usually

  • Sometimes

  • Never

0 Total Patient Responses

Food

Score: 84,33/100

  • Always

  • Usually

  • Sometimes

  • Never

2393 Total Patient Responses

Discharge Information

Score: 67,22/100

  • Yes

  • No

3252 Total Patient Responses

Prioritisation

Score: 0,00/100

  • Yes

  • No

0 Total Patient Responses

Reception staff

Score: 0,00/100

  • Yes

  • No

0 Total Patient Responses

Likely To Recommend Hospital

81,85%

1058 Total Patient Responses

Overall Experience Score

7,48/10

1058 Total Patient Responses

Admission Staff

Score: 0,00/100

  • No

  • Yes

0 Total Patient Responses

Nursing Staff

Score: 89,83/100

  • No

  • Yes

4560 Total Patient Responses

Responsiveness of staff

Score: 94,61/100

  • No

  • Yes

1038 Total Patient Responses

Doctors

Score: 83,81/100

  • No

  • Yes

3083 Total Patient Responses

Hospital Environment

Score: 0,00/100

  • Never

  • Sometimes

  • Usually

  • Always

0 Total Patient Responses

Pain Management

Score: 0,00/100

  • No

  • Yes

0 Total Patient Responses

Medication Information

Score: 0,00/100

  • No

  • Yes

0 Total Patient Responses

Food

Score: 0,00/100

  • Never

  • Sometimes

  • Usually

  • Always

0 Total Patient Responses

Discharge Information

Score: 0,00/100

  • No

  • Yes

0 Total Patient Responses

Prioritisation

Score: 0,00/100

  • No

  • Yes

0 Total Patient Responses

Reception staff

Score: 90,64/100

  • Yes

  • No

1029 Total Patient Responses