Patient experience survey

2207

Happy Clients

2541

Surveys Completed

Life Fourways Hospital

Reporting Period: 2025-08-28 - 2026-08-28

Likely To Recommend Hospital

91.7%

2541 Total Patient Responses

Overall Experience Score

8.68/10

2541 Total Patient Responses

Admission staff

Score: 95.82/100

  • Yes

  • No

2583 Total Patient Responses

Nursing staff

Score: 90.52/100

  • Always

  • Usually

  • Sometimes

  • Never

3190 Total Patient Responses

Doctors

Score: 96.67/100

  • Always

  • Usually

  • Sometimes

  • Never

2865 Total Patient Responses

Pain management

Score: 92.25/100

  • Always

  • Usually

  • Sometimes

  • Never

2343 Total Patient Responses

Hospital environment

Score: 86.49/100

  • Always

  • Usually

  • Sometimes

  • Never

3235 Total Patient Responses

Responsiveness of staff

Score: 87.65/100

  • Always

  • Usually

  • Sometimes

  • Never

2378 Total Patient Responses

Medication information

Score: 73.89/100

  • Always

  • Usually

  • Sometimes

  • Never

2535 Total Patient Responses

Food

Score: 87.11/100

  • Always

  • Usually

  • Sometimes

  • Never

3071 Total Patient Responses

Discharge information

Score: 68.89/100

  • Yes

  • No

3168 Total Patient Responses

Likely To Recommend Hospital

84.13%

2003 Total Patient Responses

Overall Experience Score

7.84/10

2003 Total Patient Responses

Reception staff

Score: 95.55/100

1978 Total Patient Responses

Nursing staff

Score: 93.78/100

2204 Total Patient Responses

Doctors

Score: 87.68/100

2125 Total Patient Responses

Pain management

Score: 89.57/100

1773 Total Patient Responses

Emergency Unit environment

Score: 96.88/100

1987 Total Patient Responses

Responsiveness of staff

Score: 91.01/100

1814 Total Patient Responses

Medication information

Score: 86.70/100

1789 Total Patient Responses

Prioritisation

Score: 77.09/100

2549 Total Patient Responses