Patient experience survey

1166

Happy Clients

1372

Surveys Completed

Life Fourways Hospital

Reporting Period: 2020-05-06 - 2021-05-06

Likely To Recommend Hospital

84.36%

1372 Total Patient Responses

Overall Experience Score

8.23/10

1372 Total Patient Responses

Admission Staff

Score: 96.45/100

  • Yes

  • No

1337 Total Patient Responses

Nursing Staff

Score: 86.70/100

1369 Total Patient Responses

Doctors

Score: 95.06/100

1364 Total Patient Responses

Pain Management

Score: 88.73/100

1132 Total Patient Responses

Hospital Environment

Score: 80.91/100

1270 Total Patient Responses

Responsiveness of Staff

Score: 83.17/100

1085 Total Patient Responses

Medication Information

Score: 69.70/100

1042 Total Patient Responses

Food

Score: 80.53/100

1217 Total Patient Responses

Discharge Information

Score: 66.14/100

1372 Total Patient Responses

Likely To Recommend Hospital

81.51%

946 Total Patient Responses

Overall Experience Score

7.92/10

946 Total Patient Responses

Reception Staff

Score: 92.73/100

921 Total Patient Responses

Nursing Staff

Score: 93.48/100

946 Total Patient Responses

Doctors

Score: 89.41/100

936 Total Patient Responses

Pain Management

Score: 87.58/100

813 Total Patient Responses

Emergency Unit Environment

Score: 96.33/100

926 Total Patient Responses

Responsiveness of Staff

Score: 89.29/100

850 Total Patient Responses

Medication Information

Score: 87.86/100

799 Total Patient Responses

PRIORITISATION

Score: 75.28/100

940 Total Patient Responses