Patient experience survey

1937

Happy Clients

2291

Surveys Completed

Life Fourways Hospital

Reporting Period: 2017-06-18 - 2018-06-18

Likely To Recommend Hospital

84.37%

2291 Total Patient Responses

Overall Experience Score

8.23/10

2291 Total Patient Responses

Admission Staff

Score: 95.40/100

  • Yes

  • No

2241 Total Patient Responses

Nursing Staff

Score: 86.20/100

2288 Total Patient Responses

Doctors

Score: 95.21/100

2269 Total Patient Responses

Pain Management

Score: 87.93/100

1829 Total Patient Responses

Hospital Environment

Score: 80.95/100

2082 Total Patient Responses

Responsiveness of Staff

Score: 83.97/100

1688 Total Patient Responses

Medication Information

Score: 69.83/100

1650 Total Patient Responses

Food

Score: 80.49/100

1973 Total Patient Responses

Discharge Information

Score: 64.71/100

2291 Total Patient Responses

Likely To Recommend Hospital

81.39%

1787 Total Patient Responses

Overall Experience Score

7.89/10

1787 Total Patient Responses

Reception Staff

Score: 94.74/100

1730 Total Patient Responses

Nursing Staff

Score: 94.96/100

1780 Total Patient Responses

Doctors

Score: 89.90/100

1774 Total Patient Responses

Pain Management

Score: 88.60/100

1535 Total Patient Responses

Emergency Unit Environment

Score: 96.44/100

1741 Total Patient Responses

Responsiveness of Staff

Score: 91.59/100

1582 Total Patient Responses

Medication Information

Score: 88.23/100

1538 Total Patient Responses

PRIORITISATION

Score: 74.45/100

1765 Total Patient Responses