Patient experience survey

1901

Happy Clients

2236

Surveys Completed

Life Fourways Hospital

Reporting Period: 2018-06-16 - 2019-06-16

Likely To Recommend Hospital

84.77%

2236 Total Patient Responses

Overall Experience Score

8.23/10

2236 Total Patient Responses

Admission Staff

Score: 95.91/100

  • Yes

  • No

2181 Total Patient Responses

Nursing Staff

Score: 85.37/100

2233 Total Patient Responses

Doctors

Score: 95.40/100

2213 Total Patient Responses

Pain Management

Score: 88.28/100

1773 Total Patient Responses

Hospital Environment

Score: 81.16/100

2044 Total Patient Responses

Responsiveness of Staff

Score: 82.49/100

1675 Total Patient Responses

Medication Information

Score: 67.09/100

1621 Total Patient Responses

Food

Score: 80.61/100

1902 Total Patient Responses

Discharge Information

Score: 63.64/100

2236 Total Patient Responses

Likely To Recommend Hospital

80.29%

1787 Total Patient Responses

Overall Experience Score

7.87/10

1787 Total Patient Responses

Reception Staff

Score: 95.52/100

1740 Total Patient Responses

Nursing Staff

Score: 93.95/100

1785 Total Patient Responses

Doctors

Score: 87.39/100

1775 Total Patient Responses

Pain Management

Score: 88.53/100

1535 Total Patient Responses

Emergency Unit Environment

Score: 95.71/100

1750 Total Patient Responses

Responsiveness of Staff

Score: 90.42/100

1607 Total Patient Responses

Medication Information

Score: 88.22/100

1570 Total Patient Responses

PRIORITISATION

Score: 75.75/100

1770 Total Patient Responses