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Patient experience survey

2249

Happy Clients

2590

Surveys Completed

Life Fourways Hospital

Reporting Period: 2025-07-19 - 2026-07-19

Likely To Recommend Hospital

91.77%

2590 Total Patient Responses

Overall Experience Score

8.68/10

2590 Total Patient Responses

Admission staff

Score: 96.04/100

  • Yes

  • No

2623 Total Patient Responses

Nursing staff

Score: 90.85/100

  • Always

  • Usually

  • Sometimes

  • Never

3255 Total Patient Responses

Doctors

Score: 96.56/100

  • Always

  • Usually

  • Sometimes

  • Never

2914 Total Patient Responses

Pain management

Score: 92.32/100

  • Always

  • Usually

  • Sometimes

  • Never

2374 Total Patient Responses

Hospital environment

Score: 86.46/100

  • Always

  • Usually

  • Sometimes

  • Never

3310 Total Patient Responses

Responsiveness of staff

Score: 87.69/100

  • Always

  • Usually

  • Sometimes

  • Never

2426 Total Patient Responses

Medication information

Score: 73.91/100

  • Always

  • Usually

  • Sometimes

  • Never

2563 Total Patient Responses

Food

Score: 87.51/100

  • Always

  • Usually

  • Sometimes

  • Never

3098 Total Patient Responses

Discharge information

Score: 68.82/100

  • Yes

  • No

3227 Total Patient Responses

Likely To Recommend Hospital

84.84%

2019 Total Patient Responses

Overall Experience Score

7.91/10

2019 Total Patient Responses

Reception staff

Score: 95.58/100

1993 Total Patient Responses

Nursing staff

Score: 94.15/100

2211 Total Patient Responses

Doctors

Score: 88.52/100

2134 Total Patient Responses

Pain management

Score: 90.12/100

1791 Total Patient Responses

Emergency Unit environment

Score: 96.90/100

2002 Total Patient Responses

Responsiveness of staff

Score: 91.47/100

1829 Total Patient Responses

Medication information

Score: 87.75/100

1804 Total Patient Responses

Prioritisation

Score: 77.82/100

2564 Total Patient Responses