Patient experience survey

1826

Happy Clients

2172

Surveys Completed

Life Fourways Hospital

Reporting Period: 2017-10-18 - 2018-10-18

Likely To Recommend Hospital

84.20%

2172 Total Patient Responses

Overall Experience Score

8.19/10

2172 Total Patient Responses

Admission Staff

Score: 95.68/100

  • Yes

  • No

2115 Total Patient Responses

Nursing Staff

Score: 85.98/100

2169 Total Patient Responses

Doctors

Score: 95.07/100

2146 Total Patient Responses

Pain Management

Score: 87.87/100

1727 Total Patient Responses

Hospital Environment

Score: 80.93/100

1967 Total Patient Responses

Responsiveness of Staff

Score: 84.01/100

1619 Total Patient Responses

Medication Information

Score: 69.34/100

1570 Total Patient Responses

Food

Score: 80.94/100

1846 Total Patient Responses

Discharge Information

Score: 64.02/100

2172 Total Patient Responses

Likely To Recommend Hospital

81.85%

1695 Total Patient Responses

Overall Experience Score

7.95/10

1695 Total Patient Responses

Reception Staff

Score: 95.41/100

1634 Total Patient Responses

Nursing Staff

Score: 95.05/100

1690 Total Patient Responses

Doctors

Score: 89.01/100

1682 Total Patient Responses

Pain Management

Score: 89.05/100

1452 Total Patient Responses

Emergency Unit Environment

Score: 96.31/100

1654 Total Patient Responses

Responsiveness of Staff

Score: 91.32/100

1510 Total Patient Responses

Medication Information

Score: 88.47/100

1466 Total Patient Responses

PRIORITISATION

Score: 75.11/100

1681 Total Patient Responses