Patient experience survey

1303

Happy Clients

1528

Surveys Completed

Life Fourways Hospital

Reporting Period: 2019-10-22 - 2020-10-22

Likely To Recommend Hospital

84.98%

1528 Total Patient Responses

Overall Experience Score

8.28/10

1528 Total Patient Responses

Admission Staff

Score: 95.83/100

  • Yes

  • No

1493 Total Patient Responses

Nursing Staff

Score: 87.55/100

1526 Total Patient Responses

Doctors

Score: 95.53/100

1516 Total Patient Responses

Pain Management

Score: 88.73/100

1214 Total Patient Responses

Hospital Environment

Score: 83.13/100

1395 Total Patient Responses

Responsiveness of Staff

Score: 82.91/100

1116 Total Patient Responses

Medication Information

Score: 70.49/100

1100 Total Patient Responses

Food

Score: 80.05/100

1316 Total Patient Responses

Discharge Information

Score: 66.26/100

1528 Total Patient Responses

Likely To Recommend Hospital

80.36%

1210 Total Patient Responses

Overall Experience Score

7.91/10

1210 Total Patient Responses

Reception Staff

Score: 94.65/100

1178 Total Patient Responses

Nursing Staff

Score: 95.19/100

1208 Total Patient Responses

Doctors

Score: 89.00/100

1196 Total Patient Responses

Pain Management

Score: 88.08/100

1015 Total Patient Responses

Emergency Unit Environment

Score: 95.96/100

1187 Total Patient Responses

Responsiveness of Staff

Score: 91.01/100

1068 Total Patient Responses

Medication Information

Score: 87.85/100

1037 Total Patient Responses

PRIORITISATION

Score: 77.20/100

1196 Total Patient Responses