Patient experience survey

1927

Happy Clients

2245

Surveys Completed

Life Fourways Hospital

Reporting Period: 2017-04-22 - 2018-04-22

Likely To Recommend Hospital

85.46%

2245 Total Patient Responses

Overall Experience Score

8.32/10

2245 Total Patient Responses

Admission Staff

Score: 95.58/100

  • Yes

  • No

2196 Total Patient Responses

Nursing Staff

Score: 87.18/100

2242 Total Patient Responses

Doctors

Score: 95.43/100

2224 Total Patient Responses

Pain Management

Score: 88.74/100

1775 Total Patient Responses

Hospital Environment

Score: 81.78/100

2031 Total Patient Responses

Responsiveness of Staff

Score: 84.33/100

1638 Total Patient Responses

Medication Information

Score: 70.27/100

1599 Total Patient Responses

Food

Score: 81.29/100

1925 Total Patient Responses

Discharge Information

Score: 65.30/100

2245 Total Patient Responses

Likely To Recommend Hospital

81.88%

1753 Total Patient Responses

Overall Experience Score

7.97/10

1753 Total Patient Responses

Reception Staff

Score: 95.01/100

1705 Total Patient Responses

Nursing Staff

Score: 95.04/100

1750 Total Patient Responses

Doctors

Score: 90.42/100

1743 Total Patient Responses

Pain Management

Score: 88.79/100

1498 Total Patient Responses

Emergency Unit Environment

Score: 96.73/100

1715 Total Patient Responses

Responsiveness of Staff

Score: 92.13/100

1562 Total Patient Responses

Medication Information

Score: 88.36/100

1521 Total Patient Responses

PRIORITISATION

Score: 74.84/100

1734 Total Patient Responses