Patient experience survey

1855

Happy Clients

2172

Surveys Completed

Life Fourways Hospital

Reporting Period: 2019-05-30 - 2020-05-30

Likely To Recommend Hospital

85.20%

2172 Total Patient Responses

Overall Experience Score

8.29/10

2172 Total Patient Responses

Admission Staff

Score: 95.85/100

  • Yes

  • No

2131 Total Patient Responses

Nursing Staff

Score: 87.25/100

2168 Total Patient Responses

Doctors

Score: 95.55/100

2154 Total Patient Responses

Pain Management

Score: 88.22/100

1715 Total Patient Responses

Hospital Environment

Score: 82.90/100

1988 Total Patient Responses

Responsiveness of Staff

Score: 83.62/100

1570 Total Patient Responses

Medication Information

Score: 70.43/100

1552 Total Patient Responses

Food

Score: 79.85/100

1867 Total Patient Responses

Discharge Information

Score: 66.67/100

2172 Total Patient Responses

Likely To Recommend Hospital

79.63%

1798 Total Patient Responses

Overall Experience Score

7.81/10

1798 Total Patient Responses

Reception Staff

Score: 95.09/100

1751 Total Patient Responses

Nursing Staff

Score: 94.50/100

1794 Total Patient Responses

Doctors

Score: 87.29/100

1782 Total Patient Responses

Pain Management

Score: 87.93/100

1500 Total Patient Responses

Emergency Unit Environment

Score: 95.97/100

1763 Total Patient Responses

Responsiveness of Staff

Score: 90.37/100

1589 Total Patient Responses

Medication Information

Score: 86.37/100

1548 Total Patient Responses

PRIORITISATION

Score: 77.19/100

1774 Total Patient Responses