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Patient experience survey

2555

Happy Clients

2961

Surveys Completed

Life Fourways Hospital

Reporting Period: 2024-07-11 - 2025-07-11

Likely To Recommend Hospital

92.07%

2961 Total Patient Responses

Overall Experience Score

8.63/10

2961 Total Patient Responses

Admission staff

Score: 96.26/100

  • Yes

  • No

2984 Total Patient Responses

Nursing staff

Score: 90.75/100

  • Always

  • Usually

  • Sometimes

  • Never

3812 Total Patient Responses

Doctors

Score: 96.60/100

  • Always

  • Usually

  • Sometimes

  • Never

3360 Total Patient Responses

Pain management

Score: 92.65/100

  • Always

  • Usually

  • Sometimes

  • Never

2669 Total Patient Responses

Hospital environment

Score: 86.30/100

  • Always

  • Usually

  • Sometimes

  • Never

3868 Total Patient Responses

Responsiveness of staff

Score: 87.15/100

  • Always

  • Usually

  • Sometimes

  • Never

2726 Total Patient Responses

Medication information

Score: 71.98/100

  • Always

  • Usually

  • Sometimes

  • Never

2994 Total Patient Responses

Food

Score: 86.49/100

  • Always

  • Usually

  • Sometimes

  • Never

3562 Total Patient Responses

Discharge information

Score: 68.10/100

  • Yes

  • No

3634 Total Patient Responses

Likely To Recommend Hospital

85.88%

2218 Total Patient Responses

Overall Experience Score

7.89/10

2217 Total Patient Responses

Reception staff

Score: 95.92/100

2179 Total Patient Responses

Nursing staff

Score: 94.63/100

2432 Total Patient Responses

Doctors

Score: 88.22/100

2364 Total Patient Responses

Pain management

Score: 89.28/100

2005 Total Patient Responses

Emergency Unit environment

Score: 97.85/100

2188 Total Patient Responses

Responsiveness of staff

Score: 91.37/100

2027 Total Patient Responses

Medication information

Score: 87.72/100

1995 Total Patient Responses

Prioritisation

Score: 77.35/100

2824 Total Patient Responses