Patient experience survey

1456

Happy Clients

1687

Surveys Completed

Life Fourways Hospital

Reporting Period: 2019-08-13 - 2020-08-13

Likely To Recommend Hospital

85.62%

1687 Total Patient Responses

Overall Experience Score

8.33/10

1687 Total Patient Responses

Admission Staff

Score: 95.88/100

  • Yes

  • No

1657 Total Patient Responses

Nursing Staff

Score: 87.84/100

1684 Total Patient Responses

Doctors

Score: 95.69/100

1672 Total Patient Responses

Pain Management

Score: 88.78/100

1332 Total Patient Responses

Hospital Environment

Score: 83.50/100

1540 Total Patient Responses

Responsiveness of Staff

Score: 83.66/100

1206 Total Patient Responses

Medication Information

Score: 71.24/100

1208 Total Patient Responses

Food

Score: 80.16/100

1453 Total Patient Responses

Discharge Information

Score: 66.33/100

1687 Total Patient Responses

Likely To Recommend Hospital

80.16%

1399 Total Patient Responses

Overall Experience Score

7.86/10

1399 Total Patient Responses

Reception Staff

Score: 94.93/100

1362 Total Patient Responses

Nursing Staff

Score: 94.71/100

1397 Total Patient Responses

Doctors

Score: 87.75/100

1383 Total Patient Responses

Pain Management

Score: 87.36/100

1163 Total Patient Responses

Emergency Unit Environment

Score: 95.99/100

1372 Total Patient Responses

Responsiveness of Staff

Score: 90.52/100

1234 Total Patient Responses

Medication Information

Score: 87.07/100

1199 Total Patient Responses

PRIORITISATION

Score: 77.89/100

1383 Total Patient Responses