Patient experience survey

1377

Happy Clients

1640

Surveys Completed

Life Fourways Hospital

Reporting Period: 2020-10-18 - 2021-10-18

Likely To Recommend Hospital

84.48%

1640 Total Patient Responses

Overall Experience Score

8.23/10

1640 Total Patient Responses

Admission Staff

Score: 96.00/100

  • Yes

  • No

1604 Total Patient Responses

Nursing Staff

Score: 85.98/100

1638 Total Patient Responses

Doctors

Score: 94.95/100

1637 Total Patient Responses

Pain Management

Score: 88.31/100

1381 Total Patient Responses

Hospital Environment

Score: 80.64/100

1534 Total Patient Responses

Responsiveness of Staff

Score: 82.21/100

1297 Total Patient Responses

Medication Information

Score: 68.56/100

1266 Total Patient Responses

Food

Score: 80.33/100

1460 Total Patient Responses

Discharge Information

Score: 66.92/100

1640 Total Patient Responses

Likely To Recommend Hospital

78.64%

1290 Total Patient Responses

Overall Experience Score

7.68/10

1290 Total Patient Responses

Reception Staff

Score: 92.69/100

1258 Total Patient Responses

Nursing Staff

Score: 92.04/100

1289 Total Patient Responses

Doctors

Score: 86.79/100

1275 Total Patient Responses

Pain Management

Score: 85.96/100

1111 Total Patient Responses

Emergency Unit Environment

Score: 96.12/100

1263 Total Patient Responses

Responsiveness of Staff

Score: 87.39/100

1174 Total Patient Responses

Medication Information

Score: 85.34/100

1098 Total Patient Responses

PRIORITISATION

Score: 74.36/100

1278 Total Patient Responses