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Patient experience survey

2302

Happy Clients

2638

Surveys Completed

Life Fourways Hospital

Reporting Period: 2025-05-19 - 2026-05-19

Likely To Recommend Hospital

92.42%

2638 Total Patient Responses

Overall Experience Score

8.73/10

2638 Total Patient Responses

Admission staff

Score: 96.32/100

  • Yes

  • No

2673 Total Patient Responses

Nursing staff

Score: 91.52/100

  • Always

  • Usually

  • Sometimes

  • Never

3335 Total Patient Responses

Doctors

Score: 97.01/100

  • Always

  • Usually

  • Sometimes

  • Never

2974 Total Patient Responses

Pain management

Score: 92.36/100

  • Always

  • Usually

  • Sometimes

  • Never

2393 Total Patient Responses

Hospital environment

Score: 86.33/100

  • Always

  • Usually

  • Sometimes

  • Never

3383 Total Patient Responses

Responsiveness of staff

Score: 88.23/100

  • Always

  • Usually

  • Sometimes

  • Never

2469 Total Patient Responses

Medication information

Score: 73.82/100

  • Always

  • Usually

  • Sometimes

  • Never

2608 Total Patient Responses

Food

Score: 87.42/100

  • Always

  • Usually

  • Sometimes

  • Never

3141 Total Patient Responses

Discharge information

Score: 68.38/100

  • Yes

  • No

3289 Total Patient Responses

Likely To Recommend Hospital

85.48%

1984 Total Patient Responses

Overall Experience Score

7.9/10

1984 Total Patient Responses

Reception staff

Score: 95.81/100

1957 Total Patient Responses

Nursing staff

Score: 94.39/100

2164 Total Patient Responses

Doctors

Score: 88.85/100

2092 Total Patient Responses

Pain management

Score: 89.81/100

1757 Total Patient Responses

Emergency Unit environment

Score: 97.05/100

1966 Total Patient Responses

Responsiveness of staff

Score: 91.43/100

1786 Total Patient Responses

Medication information

Score: 87.73/100

1760 Total Patient Responses

Prioritisation

Score: 77.59/100

2528 Total Patient Responses