Patient experience survey

1890

Happy Clients

2229

Surveys Completed

Life Fourways Hospital

Reporting Period: 2017-12-12 - 2018-12-12

Likely To Recommend Hospital

84.51%

2229 Total Patient Responses

Overall Experience Score

8.23/10

2229 Total Patient Responses

Admission Staff

Score: 95.96/100

  • Yes

  • No

2178 Total Patient Responses

Nursing Staff

Score: 85.91/100

2226 Total Patient Responses

Doctors

Score: 95.17/100

2198 Total Patient Responses

Pain Management

Score: 88.11/100

1769 Total Patient Responses

Hospital Environment

Score: 80.95/100

2016 Total Patient Responses

Responsiveness of Staff

Score: 83.88/100

1655 Total Patient Responses

Medication Information

Score: 69.71/100

1597 Total Patient Responses

Food

Score: 80.61/100

1885 Total Patient Responses

Discharge Information

Score: 64.31/100

2229 Total Patient Responses

Likely To Recommend Hospital

81.45%

1814 Total Patient Responses

Overall Experience Score

7.94/10

1814 Total Patient Responses

Reception Staff

Score: 95.61/100

1752 Total Patient Responses

Nursing Staff

Score: 94.87/100

1809 Total Patient Responses

Doctors

Score: 88.28/100

1803 Total Patient Responses

Pain Management

Score: 89.00/100

1563 Total Patient Responses

Emergency Unit Environment

Score: 96.27/100

1770 Total Patient Responses

Responsiveness of Staff

Score: 91.36/100

1621 Total Patient Responses

Medication Information

Score: 88.23/100

1580 Total Patient Responses

PRIORITISATION

Score: 75.40/100

1798 Total Patient Responses