Patient experience survey

2208

Happy Clients

2549

Surveys Completed

Life Fourways Hospital

Reporting Period: 2025-10-04 - 2026-10-04

Likely To Recommend Hospital

91.49%

2549 Total Patient Responses

Overall Experience Score

8.66/10

2549 Total Patient Responses

Admission staff

Score: 95.59/100

  • Yes

  • No

2602 Total Patient Responses

Nursing staff

Score: 90.13/100

  • Always

  • Usually

  • Sometimes

  • Never

3214 Total Patient Responses

Doctors

Score: 96.63/100

  • Always

  • Usually

  • Sometimes

  • Never

2879 Total Patient Responses

Pain management

Score: 91.93/100

  • Always

  • Usually

  • Sometimes

  • Never

2335 Total Patient Responses

Hospital environment

Score: 86.30/100

  • Always

  • Usually

  • Sometimes

  • Never

3262 Total Patient Responses

Responsiveness of staff

Score: 87.31/100

  • Always

  • Usually

  • Sometimes

  • Never

2423 Total Patient Responses

Medication information

Score: 72.91/100

  • Always

  • Usually

  • Sometimes

  • Never

2530 Total Patient Responses

Food

Score: 87.00/100

  • Always

  • Usually

  • Sometimes

  • Never

3112 Total Patient Responses

Discharge information

Score: 68.42/100

  • Yes

  • No

3171 Total Patient Responses

Likely To Recommend Hospital

84.56%

2052 Total Patient Responses

Overall Experience Score

7.86/10

2052 Total Patient Responses

Reception staff

Score: 95.51/100

2027 Total Patient Responses

Nursing staff

Score: 94.26/100

2255 Total Patient Responses

Doctors

Score: 87.47/100

2184 Total Patient Responses

Pain management

Score: 89.67/100

1820 Total Patient Responses

Emergency Unit environment

Score: 97.15/100

2033 Total Patient Responses

Responsiveness of staff

Score: 91.40/100

1861 Total Patient Responses

Medication information

Score: 87.04/100

1829 Total Patient Responses

Prioritisation

Score: 77.64/100

2617 Total Patient Responses