Patient experience survey

1923

Happy Clients

2292

Surveys Completed

Life Fourways Hospital

Reporting Period: 2017-08-18 - 2018-08-18

Likely To Recommend Hospital

83.98%

2292 Total Patient Responses

Overall Experience Score

8.18/10

2292 Total Patient Responses

Admission Staff

Score: 95.30/100

  • Yes

  • No

2237 Total Patient Responses

Nursing Staff

Score: 85.85/100

2288 Total Patient Responses

Doctors

Score: 95.13/100

2266 Total Patient Responses

Pain Management

Score: 87.73/100

1812 Total Patient Responses

Hospital Environment

Score: 81.07/100

2076 Total Patient Responses

Responsiveness of Staff

Score: 83.93/100

1695 Total Patient Responses

Medication Information

Score: 69.72/100

1646 Total Patient Responses

Food

Score: 80.79/100

1958 Total Patient Responses

Discharge Information

Score: 64.07/100

2292 Total Patient Responses

Likely To Recommend Hospital

81.70%

1761 Total Patient Responses

Overall Experience Score

7.93/10

1761 Total Patient Responses

Reception Staff

Score: 95.36/100

1702 Total Patient Responses

Nursing Staff

Score: 95.27/100

1755 Total Patient Responses

Doctors

Score: 89.32/100

1748 Total Patient Responses

Pain Management

Score: 89.07/100

1509 Total Patient Responses

Emergency Unit Environment

Score: 96.51/100

1718 Total Patient Responses

Responsiveness of Staff

Score: 91.71/100

1569 Total Patient Responses

Medication Information

Score: 88.42/100

1520 Total Patient Responses

PRIORITISATION

Score: 74.75/100

1742 Total Patient Responses