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Patient experience survey

2301

Happy Clients

2637

Surveys Completed

Life Fourways Hospital

Reporting Period: 2025-06-09 - 2026-06-09

Likely To Recommend Hospital

92.11%

2637 Total Patient Responses

Overall Experience Score

8.72/10

2637 Total Patient Responses

Admission staff

Score: 96.23/100

  • Yes

  • No

2665 Total Patient Responses

Nursing staff

Score: 91.31/100

  • Always

  • Usually

  • Sometimes

  • Never

3324 Total Patient Responses

Doctors

Score: 96.73/100

  • Always

  • Usually

  • Sometimes

  • Never

2971 Total Patient Responses

Pain management

Score: 92.28/100

  • Always

  • Usually

  • Sometimes

  • Never

2402 Total Patient Responses

Hospital environment

Score: 86.14/100

  • Always

  • Usually

  • Sometimes

  • Never

3383 Total Patient Responses

Responsiveness of staff

Score: 88.15/100

  • Always

  • Usually

  • Sometimes

  • Never

2466 Total Patient Responses

Medication information

Score: 73.85/100

  • Always

  • Usually

  • Sometimes

  • Never

2591 Total Patient Responses

Food

Score: 87.68/100

  • Always

  • Usually

  • Sometimes

  • Never

3134 Total Patient Responses

Discharge information

Score: 68.67/100

  • Yes

  • No

3292 Total Patient Responses

Likely To Recommend Hospital

85.02%

1996 Total Patient Responses

Overall Experience Score

7.86/10

1996 Total Patient Responses

Reception staff

Score: 95.84/100

1970 Total Patient Responses

Nursing staff

Score: 94.34/100

2184 Total Patient Responses

Doctors

Score: 88.76/100

2111 Total Patient Responses

Pain management

Score: 89.69/100

1766 Total Patient Responses

Emergency Unit environment

Score: 97.02/100

1980 Total Patient Responses

Responsiveness of staff

Score: 91.40/100

1802 Total Patient Responses

Medication information

Score: 87.63/100

1778 Total Patient Responses

Prioritisation

Score: 77.25/100

2547 Total Patient Responses