Patient experience survey

2560

Happy Clients

2966

Surveys Completed

Life Fourways Hospital

Reporting Period: 2024-06-20 - 2025-06-20

Likely To Recommend Hospital

92.14%

2966 Total Patient Responses

Overall Experience Score

8.63/10

2966 Total Patient Responses

Admission staff

Score: 96.31/100

  • Yes

  • No

2986 Total Patient Responses

Nursing staff

Score: 90.70/100

  • Always

  • Usually

  • Sometimes

  • Never

3821 Total Patient Responses

Doctors

Score: 96.41/100

  • Always

  • Usually

  • Sometimes

  • Never

3365 Total Patient Responses

Pain management

Score: 92.73/100

  • Always

  • Usually

  • Sometimes

  • Never

2672 Total Patient Responses

Hospital environment

Score: 86.60/100

  • Always

  • Usually

  • Sometimes

  • Never

3853 Total Patient Responses

Responsiveness of staff

Score: 86.80/100

  • Always

  • Usually

  • Sometimes

  • Never

2716 Total Patient Responses

Medication information

Score: 72.15/100

  • Always

  • Usually

  • Sometimes

  • Never

3008 Total Patient Responses

Food

Score: 86.50/100

  • Always

  • Usually

  • Sometimes

  • Never

3568 Total Patient Responses

Discharge information

Score: 68.25/100

  • Yes

  • No

3635 Total Patient Responses

Likely To Recommend Hospital

86.16%

2240 Total Patient Responses

Overall Experience Score

7.96/10

2239 Total Patient Responses

Reception staff

Score: 96.00/100

2200 Total Patient Responses

Nursing staff

Score: 94.58/100

2451 Total Patient Responses

Doctors

Score: 88.21/100

2389 Total Patient Responses

Pain management

Score: 89.84/100

2028 Total Patient Responses

Emergency Unit environment

Score: 97.87/100

2210 Total Patient Responses

Responsiveness of staff

Score: 91.40/100

2047 Total Patient Responses

Medication information

Score: 88.06/100

2018 Total Patient Responses

Prioritisation

Score: 78.07/100

2829 Total Patient Responses