Patient experience survey

2718

Happy Clients

3143

Surveys Completed

Life Fourways Hospital

Reporting Period: 2024-03-14 - 2025-03-14

Likely To Recommend Hospital

92.27%

3143 Total Patient Responses

Overall Experience Score

8.65/10

3143 Total Patient Responses

Admission staff

Score: 96.26/100

  • Yes

  • No

3155 Total Patient Responses

Nursing staff

Score: 90.74/100

  • Always

  • Usually

  • Sometimes

  • Never

4047 Total Patient Responses

Doctors

Score: 96.78/100

  • Always

  • Usually

  • Sometimes

  • Never

3557 Total Patient Responses

Pain management

Score: 92.51/100

  • Always

  • Usually

  • Sometimes

  • Never

2813 Total Patient Responses

Hospital environment

Score: 86.30/100

  • Always

  • Usually

  • Sometimes

  • Never

4039 Total Patient Responses

Responsiveness of staff

Score: 86.43/100

  • Always

  • Usually

  • Sometimes

  • Never

2856 Total Patient Responses

Medication information

Score: 71.38/100

  • Always

  • Usually

  • Sometimes

  • Never

3140 Total Patient Responses

Food

Score: 87.02/100

  • Always

  • Usually

  • Sometimes

  • Never

3736 Total Patient Responses

Discharge information

Score: 68.45/100

  • Yes

  • No

3878 Total Patient Responses

Likely To Recommend Hospital

86.97%

2365 Total Patient Responses

Overall Experience Score

7.96/10

2364 Total Patient Responses

Reception staff

Score: 96.13/100

2324 Total Patient Responses

Nursing staff

Score: 95.24/100

2583 Total Patient Responses

Doctors

Score: 88.48/100

2522 Total Patient Responses

Pain management

Score: 90.28/100

2140 Total Patient Responses

Emergency Unit environment

Score: 98.24/100

2334 Total Patient Responses

Responsiveness of staff

Score: 92.30/100

2155 Total Patient Responses

Medication information

Score: 88.52/100

2126 Total Patient Responses

Prioritisation

Score: 79.09/100

2987 Total Patient Responses