Patient experience survey

1831

Happy Clients

2159

Surveys Completed

Life Fourways Hospital

Reporting Period: 2018-02-17 - 2019-02-17

Likely To Recommend Hospital

84.15%

2159 Total Patient Responses

Overall Experience Score

8.21/10

2159 Total Patient Responses

Admission Staff

Score: 95.58/100

  • Yes

  • No

2108 Total Patient Responses

Nursing Staff

Score: 85.27/100

2157 Total Patient Responses

Doctors

Score: 95.18/100

2131 Total Patient Responses

Pain Management

Score: 87.41/100

1705 Total Patient Responses

Hospital Environment

Score: 80.61/100

1945 Total Patient Responses

Responsiveness of Staff

Score: 82.64/100

1599 Total Patient Responses

Medication Information

Score: 68.41/100

1544 Total Patient Responses

Food

Score: 80.25/100

1825 Total Patient Responses

Discharge Information

Score: 63.48/100

2159 Total Patient Responses

Likely To Recommend Hospital

80.86%

1774 Total Patient Responses

Overall Experience Score

7.89/10

1774 Total Patient Responses

Reception Staff

Score: 95.76/100

1721 Total Patient Responses

Nursing Staff

Score: 94.66/100

1769 Total Patient Responses

Doctors

Score: 88.19/100

1761 Total Patient Responses

Pain Management

Score: 89.13/100

1536 Total Patient Responses

Emergency Unit Environment

Score: 96.49/100

1736 Total Patient Responses

Responsiveness of Staff

Score: 90.40/100

1584 Total Patient Responses

Medication Information

Score: 87.72/100

1564 Total Patient Responses

PRIORITISATION

Score: 75.39/100

1760 Total Patient Responses