Patient experience survey

2377

Happy Clients

2724

Surveys Completed

Life Fourways Hospital

Reporting Period: 2025-03-07 - 2026-03-07

Likely To Recommend Hospital

92.44%

2724 Total Patient Responses

Overall Experience Score

8.72/10

2724 Total Patient Responses

Admission staff

Score: 96.57/100

  • Yes

  • No

2758 Total Patient Responses

Nursing staff

Score: 91.40/100

  • Always

  • Usually

  • Sometimes

  • Never

3462 Total Patient Responses

Doctors

Score: 96.66/100

  • Always

  • Usually

  • Sometimes

  • Never

3084 Total Patient Responses

Pain management

Score: 92.71/100

  • Always

  • Usually

  • Sometimes

  • Never

2471 Total Patient Responses

Hospital environment

Score: 86.46/100

  • Always

  • Usually

  • Sometimes

  • Never

3511 Total Patient Responses

Responsiveness of staff

Score: 88.63/100

  • Always

  • Usually

  • Sometimes

  • Never

2531 Total Patient Responses

Medication information

Score: 74.28/100

  • Always

  • Usually

  • Sometimes

  • Never

2750 Total Patient Responses

Food

Score: 86.38/100

  • Always

  • Usually

  • Sometimes

  • Never

3241 Total Patient Responses

Discharge information

Score: 68.04/100

  • Yes

  • No

3392 Total Patient Responses

Likely To Recommend Hospital

84.92%

2010 Total Patient Responses

Overall Experience Score

7.91/10

2010 Total Patient Responses

Reception staff

Score: 95.71/100

1981 Total Patient Responses

Nursing staff

Score: 94.31/100

2191 Total Patient Responses

Doctors

Score: 89.24/100

2126 Total Patient Responses

Pain management

Score: 89.19/100

1794 Total Patient Responses

Emergency Unit environment

Score: 97.09/100

1990 Total Patient Responses

Responsiveness of staff

Score: 90.98/100

1818 Total Patient Responses

Medication information

Score: 87.35/100

1795 Total Patient Responses

Prioritisation

Score: 76.73/100

2556 Total Patient Responses