Patient experience survey

2062

Happy Clients

2427

Surveys Completed

Life Fourways Hospital

Reporting Period: 2018-12-15 - 2019-12-15

Likely To Recommend Hospital

84.83%

2427 Total Patient Responses

Overall Experience Score

8.26/10

2427 Total Patient Responses

Admission Staff

Score: 95.79/100

  • Yes

  • No

2375 Total Patient Responses

Nursing Staff

Score: 86.24/100

2423 Total Patient Responses

Doctors

Score: 95.56/100

2409 Total Patient Responses

Pain Management

Score: 88.45/100

1927 Total Patient Responses

Hospital Environment

Score: 82.19/100

2233 Total Patient Responses

Responsiveness of Staff

Score: 83.05/100

1804 Total Patient Responses

Medication Information

Score: 68.33/100

1755 Total Patient Responses

Food

Score: 80.30/100

2090 Total Patient Responses

Discharge Information

Score: 65.57/100

2427 Total Patient Responses

Likely To Recommend Hospital

79.48%

1934 Total Patient Responses

Overall Experience Score

7.76/10

1934 Total Patient Responses

Reception Staff

Score: 95.17/100

1884 Total Patient Responses

Nursing Staff

Score: 93.63/100

1929 Total Patient Responses

Doctors

Score: 87.31/100

1916 Total Patient Responses

Pain Management

Score: 87.62/100

1623 Total Patient Responses

Emergency Unit Environment

Score: 96.14/100

1891 Total Patient Responses

Responsiveness of Staff

Score: 90.02/100

1724 Total Patient Responses

Medication Information

Score: 86.59/100

1670 Total Patient Responses

PRIORITISATION

Score: 75.99/100

1905 Total Patient Responses