Patient experience survey

2152

Happy Clients

2538

Surveys Completed

Life Fourways Hospital

Reporting Period: 2019-02-25 - 2020-02-25

Likely To Recommend Hospital

84.88%

2538 Total Patient Responses

Overall Experience Score

8.24/10

2538 Total Patient Responses

Admission Staff

Score: 95.88/100

  • Yes

  • No

2491 Total Patient Responses

Nursing Staff

Score: 86.47/100

2534 Total Patient Responses

Doctors

Score: 95.48/100

2520 Total Patient Responses

Pain Management

Score: 88.28/100

2007 Total Patient Responses

Hospital Environment

Score: 82.36/100

2341 Total Patient Responses

Responsiveness of Staff

Score: 83.05/100

1865 Total Patient Responses

Medication Information

Score: 68.90/100

1819 Total Patient Responses

Food

Score: 80.02/100

2195 Total Patient Responses

Discharge Information

Score: 65.78/100

2538 Total Patient Responses

Likely To Recommend Hospital

79.31%

1980 Total Patient Responses

Overall Experience Score

7.78/10

1980 Total Patient Responses

Reception Staff

Score: 95.18/100

1929 Total Patient Responses

Nursing Staff

Score: 93.89/100

1975 Total Patient Responses

Doctors

Score: 86.94/100

1961 Total Patient Responses

Pain Management

Score: 87.51/100

1649 Total Patient Responses

Emergency Unit Environment

Score: 95.92/100

1935 Total Patient Responses

Responsiveness of Staff

Score: 90.63/100

1751 Total Patient Responses

Medication Information

Score: 86.85/100

1704 Total Patient Responses

PRIORITISATION

Score: 76.68/100

1949 Total Patient Responses