Patient experience survey

1883

Happy Clients

2215

Surveys Completed

Life Fourways Hospital

Reporting Period: 2018-04-19 - 2019-04-19

Likely To Recommend Hospital

84.58%

2215 Total Patient Responses

Overall Experience Score

8.22/10

2215 Total Patient Responses

Admission Staff

Score: 95.61/100

  • Yes

  • No

2159 Total Patient Responses

Nursing Staff

Score: 85.25/100

2213 Total Patient Responses

Doctors

Score: 95.22/100

2189 Total Patient Responses

Pain Management

Score: 87.70/100

1754 Total Patient Responses

Hospital Environment

Score: 80.86/100

2016 Total Patient Responses

Responsiveness of Staff

Score: 82.73/100

1646 Total Patient Responses

Medication Information

Score: 67.67/100

1607 Total Patient Responses

Food

Score: 80.00/100

1883 Total Patient Responses

Discharge Information

Score: 63.39/100

2215 Total Patient Responses

Likely To Recommend Hospital

79.95%

1729 Total Patient Responses

Overall Experience Score

7.84/10

1729 Total Patient Responses

Reception Staff

Score: 95.53/100

1678 Total Patient Responses

Nursing Staff

Score: 94.01/100

1724 Total Patient Responses

Doctors

Score: 87.19/100

1716 Total Patient Responses

Pain Management

Score: 88.82/100

1494 Total Patient Responses

Emergency Unit Environment

Score: 95.69/100

1693 Total Patient Responses

Responsiveness of Staff

Score: 90.25/100

1548 Total Patient Responses

Medication Information

Score: 87.78/100

1514 Total Patient Responses

PRIORITISATION

Score: 75.87/100

1710 Total Patient Responses