Patient experience survey

2399

Happy Clients

2776

Surveys Completed

Life Fourways Hospital

Reporting Period: 2024-11-19 - 2025-11-19

Likely To Recommend Hospital

92.04%

2776 Total Patient Responses

Overall Experience Score

8.65/10

2776 Total Patient Responses

Admission staff

Score: 96.53/100

  • Yes

  • No

2782 Total Patient Responses

Nursing staff

Score: 90.71/100

  • Always

  • Usually

  • Sometimes

  • Never

3542 Total Patient Responses

Doctors

Score: 96.44/100

  • Always

  • Usually

  • Sometimes

  • Never

3159 Total Patient Responses

Pain management

Score: 92.48/100

  • Always

  • Usually

  • Sometimes

  • Never

2517 Total Patient Responses

Hospital environment

Score: 86.28/100

  • Always

  • Usually

  • Sometimes

  • Never

3621 Total Patient Responses

Responsiveness of staff

Score: 87.53/100

  • Always

  • Usually

  • Sometimes

  • Never

2559 Total Patient Responses

Medication information

Score: 72.73/100

  • Always

  • Usually

  • Sometimes

  • Never

2814 Total Patient Responses

Food

Score: 85.72/100

  • Always

  • Usually

  • Sometimes

  • Never

3324 Total Patient Responses

Discharge information

Score: 67.97/100

  • Yes

  • No

3438 Total Patient Responses

Likely To Recommend Hospital

84.81%

2080 Total Patient Responses

Overall Experience Score

7.83/10

2080 Total Patient Responses

Reception staff

Score: 95.26/100

2045 Total Patient Responses

Nursing staff

Score: 94.08/100

2286 Total Patient Responses

Doctors

Score: 88.59/100

2200 Total Patient Responses

Pain management

Score: 89.42/100

1862 Total Patient Responses

Emergency Unit environment

Score: 97.52/100

2056 Total Patient Responses

Responsiveness of staff

Score: 91.28/100

1892 Total Patient Responses

Medication information

Score: 87.45/100

1857 Total Patient Responses

Prioritisation

Score: 76.56/100

2676 Total Patient Responses