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Patient experience survey

2367

Happy Clients

2724

Surveys Completed

Life Fourways Hospital

Reporting Period: 2025-02-20 - 2026-02-20

Likely To Recommend Hospital

92.33%

2724 Total Patient Responses

Overall Experience Score

8.69/10

2724 Total Patient Responses

Admission staff

Score: 96.52/100

  • Yes

  • No

2760 Total Patient Responses

Nursing staff

Score: 91.06/100

  • Always

  • Usually

  • Sometimes

  • Never

3458 Total Patient Responses

Doctors

Score: 96.51/100

  • Always

  • Usually

  • Sometimes

  • Never

3085 Total Patient Responses

Pain management

Score: 92.59/100

  • Always

  • Usually

  • Sometimes

  • Never

2473 Total Patient Responses

Hospital environment

Score: 86.42/100

  • Always

  • Usually

  • Sometimes

  • Never

3524 Total Patient Responses

Responsiveness of staff

Score: 88.27/100

  • Always

  • Usually

  • Sometimes

  • Never

2538 Total Patient Responses

Medication information

Score: 73.84/100

  • Always

  • Usually

  • Sometimes

  • Never

2762 Total Patient Responses

Food

Score: 86.19/100

  • Always

  • Usually

  • Sometimes

  • Never

3244 Total Patient Responses

Discharge information

Score: 67.80/100

  • Yes

  • No

3395 Total Patient Responses

Likely To Recommend Hospital

84.73%

2010 Total Patient Responses

Overall Experience Score

7.87/10

2010 Total Patient Responses

Reception staff

Score: 95.50/100

1978 Total Patient Responses

Nursing staff

Score: 94.22/100

2190 Total Patient Responses

Doctors

Score: 89.28/100

2123 Total Patient Responses

Pain management

Score: 89.12/100

1792 Total Patient Responses

Emergency Unit environment

Score: 97.18/100

1988 Total Patient Responses

Responsiveness of staff

Score: 90.93/100

1820 Total Patient Responses

Medication information

Score: 87.38/100

1799 Total Patient Responses

Prioritisation

Score: 76.50/100

2558 Total Patient Responses