Patient experience survey

2486

Happy Clients

2879

Surveys Completed

Life Fourways Hospital

Reporting Period: 2024-09-10 - 2025-09-10

Likely To Recommend Hospital

92.18%

2879 Total Patient Responses

Overall Experience Score

8.63/10

2879 Total Patient Responses

Admission staff

Score: 96.39/100

  • Yes

  • No

2899 Total Patient Responses

Nursing staff

Score: 90.96/100

  • Always

  • Usually

  • Sometimes

  • Never

3688 Total Patient Responses

Doctors

Score: 96.48/100

  • Always

  • Usually

  • Sometimes

  • Never

3276 Total Patient Responses

Pain management

Score: 92.67/100

  • Always

  • Usually

  • Sometimes

  • Never

2599 Total Patient Responses

Hospital environment

Score: 86.05/100

  • Always

  • Usually

  • Sometimes

  • Never

3768 Total Patient Responses

Responsiveness of staff

Score: 87.40/100

  • Always

  • Usually

  • Sometimes

  • Never

2681 Total Patient Responses

Medication information

Score: 72.41/100

  • Always

  • Usually

  • Sometimes

  • Never

2928 Total Patient Responses

Food

Score: 86.46/100

  • Always

  • Usually

  • Sometimes

  • Never

3470 Total Patient Responses

Discharge information

Score: 67.67/100

  • Yes

  • No

3550 Total Patient Responses

Likely To Recommend Hospital

85.81%

2099 Total Patient Responses

Overall Experience Score

7.88/10

2098 Total Patient Responses

Reception staff

Score: 95.55/100

2068 Total Patient Responses

Nursing staff

Score: 94.75/100

2301 Total Patient Responses

Doctors

Score: 88.62/100

2230 Total Patient Responses

Pain management

Score: 89.42/100

1891 Total Patient Responses

Emergency Unit environment

Score: 97.93/100

2073 Total Patient Responses

Responsiveness of staff

Score: 91.58/100

1912 Total Patient Responses

Medication information

Score: 87.67/100

1882 Total Patient Responses

Prioritisation

Score: 77.16/100

2694 Total Patient Responses