Patient experience survey

2589

Happy Clients

2995

Surveys Completed

Life Fourways Hospital

Reporting Period: 2024-06-09 - 2025-06-09

Likely To Recommend Hospital

92.19%

2995 Total Patient Responses

Overall Experience Score

8.64/10

2995 Total Patient Responses

Admission staff

Score: 96.29/100

  • Yes

  • No

3018 Total Patient Responses

Nursing staff

Score: 90.76/100

  • Always

  • Usually

  • Sometimes

  • Never

3856 Total Patient Responses

Doctors

Score: 96.45/100

  • Always

  • Usually

  • Sometimes

  • Never

3388 Total Patient Responses

Pain management

Score: 92.73/100

  • Always

  • Usually

  • Sometimes

  • Never

2689 Total Patient Responses

Hospital environment

Score: 86.90/100

  • Always

  • Usually

  • Sometimes

  • Never

3877 Total Patient Responses

Responsiveness of staff

Score: 86.68/100

  • Always

  • Usually

  • Sometimes

  • Never

2737 Total Patient Responses

Medication information

Score: 72.20/100

  • Always

  • Usually

  • Sometimes

  • Never

3031 Total Patient Responses

Food

Score: 86.71/100

  • Always

  • Usually

  • Sometimes

  • Never

3592 Total Patient Responses

Discharge information

Score: 68.12/100

  • Yes

  • No

3674 Total Patient Responses

Likely To Recommend Hospital

86.3%

2248 Total Patient Responses

Overall Experience Score

7.97/10

2247 Total Patient Responses

Reception staff

Score: 96.06/100

2208 Total Patient Responses

Nursing staff

Score: 94.65/100

2458 Total Patient Responses

Doctors

Score: 88.35/100

2396 Total Patient Responses

Pain management

Score: 89.84/100

2037 Total Patient Responses

Emergency Unit environment

Score: 97.88/100

2219 Total Patient Responses

Responsiveness of staff

Score: 91.58/100

2055 Total Patient Responses

Medication information

Score: 88.20/100

2025 Total Patient Responses

Prioritisation

Score: 78.22/100

2839 Total Patient Responses