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Patient experience survey

2572

Happy Clients

2983

Surveys Completed

Life Fourways Hospital

Reporting Period: 2024-06-29 - 2025-06-29

Likely To Recommend Hospital

92.06%

2983 Total Patient Responses

Overall Experience Score

8.62/10

2983 Total Patient Responses

Admission staff

Score: 96.34/100

  • Yes

  • No

3004 Total Patient Responses

Nursing staff

Score: 90.63/100

  • Always

  • Usually

  • Sometimes

  • Never

3846 Total Patient Responses

Doctors

Score: 96.55/100

  • Always

  • Usually

  • Sometimes

  • Never

3385 Total Patient Responses

Pain management

Score: 92.48/100

  • Always

  • Usually

  • Sometimes

  • Never

2683 Total Patient Responses

Hospital environment

Score: 86.37/100

  • Always

  • Usually

  • Sometimes

  • Never

3881 Total Patient Responses

Responsiveness of staff

Score: 86.84/100

  • Always

  • Usually

  • Sometimes

  • Never

2738 Total Patient Responses

Medication information

Score: 71.95/100

  • Always

  • Usually

  • Sometimes

  • Never

3016 Total Patient Responses

Food

Score: 86.44/100

  • Always

  • Usually

  • Sometimes

  • Never

3592 Total Patient Responses

Discharge information

Score: 67.90/100

  • Yes

  • No

3664 Total Patient Responses

Likely To Recommend Hospital

85.89%

2240 Total Patient Responses

Overall Experience Score

7.9/10

2239 Total Patient Responses

Reception staff

Score: 95.91/100

2201 Total Patient Responses

Nursing staff

Score: 94.56/100

2454 Total Patient Responses

Doctors

Score: 88.00/100

2392 Total Patient Responses

Pain management

Score: 89.47/100

2022 Total Patient Responses

Emergency Unit environment

Score: 97.87/100

2209 Total Patient Responses

Responsiveness of staff

Score: 91.34/100

2044 Total Patient Responses

Medication information

Score: 87.90/100

2016 Total Patient Responses

Prioritisation

Score: 77.59/100

2843 Total Patient Responses