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Patient experience survey

2497

Happy Clients

2884

Surveys Completed

Life Fourways Hospital

Reporting Period: 2024-09-15 - 2025-09-15

Likely To Recommend Hospital

92.33%

2884 Total Patient Responses

Overall Experience Score

8.66/10

2884 Total Patient Responses

Admission staff

Score: 96.41/100

  • Yes

  • No

2905 Total Patient Responses

Nursing staff

Score: 91.14/100

  • Always

  • Usually

  • Sometimes

  • Never

3693 Total Patient Responses

Doctors

Score: 96.54/100

  • Always

  • Usually

  • Sometimes

  • Never

3285 Total Patient Responses

Pain management

Score: 92.70/100

  • Always

  • Usually

  • Sometimes

  • Never

2598 Total Patient Responses

Hospital environment

Score: 86.23/100

  • Always

  • Usually

  • Sometimes

  • Never

3767 Total Patient Responses

Responsiveness of staff

Score: 87.48/100

  • Always

  • Usually

  • Sometimes

  • Never

2679 Total Patient Responses

Medication information

Score: 72.72/100

  • Always

  • Usually

  • Sometimes

  • Never

2930 Total Patient Responses

Food

Score: 86.46/100

  • Always

  • Usually

  • Sometimes

  • Never

3465 Total Patient Responses

Discharge information

Score: 67.83/100

  • Yes

  • No

3551 Total Patient Responses

Likely To Recommend Hospital

85.63%

2109 Total Patient Responses

Overall Experience Score

7.87/10

2108 Total Patient Responses

Reception staff

Score: 95.48/100

2079 Total Patient Responses

Nursing staff

Score: 94.65/100

2312 Total Patient Responses

Doctors

Score: 88.57/100

2241 Total Patient Responses

Pain management

Score: 89.36/100

1898 Total Patient Responses

Emergency Unit environment

Score: 97.89/100

2084 Total Patient Responses

Responsiveness of staff

Score: 91.51/100

1920 Total Patient Responses

Medication information

Score: 87.52/100

1891 Total Patient Responses

Prioritisation

Score: 77.02/100

2707 Total Patient Responses