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Patient experience survey

2618

Happy Clients

3022

Surveys Completed

Life Fourways Hospital

Reporting Period: 2024-05-20 - 2025-05-20

Likely To Recommend Hospital

92.16%

3022 Total Patient Responses

Overall Experience Score

8.67/10

3022 Total Patient Responses

Admission staff

Score: 96.25/100

  • Yes

  • No

3036 Total Patient Responses

Nursing staff

Score: 90.79/100

  • Always

  • Usually

  • Sometimes

  • Never

3893 Total Patient Responses

Doctors

Score: 96.38/100

  • Always

  • Usually

  • Sometimes

  • Never

3424 Total Patient Responses

Pain management

Score: 92.67/100

  • Always

  • Usually

  • Sometimes

  • Never

2709 Total Patient Responses

Hospital environment

Score: 86.89/100

  • Always

  • Usually

  • Sometimes

  • Never

3897 Total Patient Responses

Responsiveness of staff

Score: 86.71/100

  • Always

  • Usually

  • Sometimes

  • Never

2747 Total Patient Responses

Medication information

Score: 72.04/100

  • Always

  • Usually

  • Sometimes

  • Never

3047 Total Patient Responses

Food

Score: 86.78/100

  • Always

  • Usually

  • Sometimes

  • Never

3599 Total Patient Responses

Discharge information

Score: 68.10/100

  • Yes

  • No

3724 Total Patient Responses

Likely To Recommend Hospital

86.53%

2257 Total Patient Responses

Overall Experience Score

7.96/10

2256 Total Patient Responses

Reception staff

Score: 96.17/100

2218 Total Patient Responses

Nursing staff

Score: 94.78/100

2470 Total Patient Responses

Doctors

Score: 88.45/100

2409 Total Patient Responses

Pain management

Score: 89.94/100

2047 Total Patient Responses

Emergency Unit environment

Score: 97.94/100

2230 Total Patient Responses

Responsiveness of staff

Score: 91.67/100

2065 Total Patient Responses

Medication information

Score: 88.17/100

2037 Total Patient Responses

Prioritisation

Score: 78.57/100

2856 Total Patient Responses