Patient experience survey

2381

Happy Clients

2751

Surveys Completed

Life Fourways Hospital

Reporting Period: 2024-10-18 - 2025-10-18

Likely To Recommend Hospital

92.14%

2751 Total Patient Responses

Overall Experience Score

8.65/10

2751 Total Patient Responses

Admission staff

Score: 96.48/100

  • Yes

  • No

2763 Total Patient Responses

Nursing staff

Score: 91.08/100

  • Always

  • Usually

  • Sometimes

  • Never

3522 Total Patient Responses

Doctors

Score: 96.41/100

  • Always

  • Usually

  • Sometimes

  • Never

3129 Total Patient Responses

Pain management

Score: 92.73/100

  • Always

  • Usually

  • Sometimes

  • Never

2476 Total Patient Responses

Hospital environment

Score: 86.30/100

  • Always

  • Usually

  • Sometimes

  • Never

3592 Total Patient Responses

Responsiveness of staff

Score: 87.54/100

  • Always

  • Usually

  • Sometimes

  • Never

2537 Total Patient Responses

Medication information

Score: 72.94/100

  • Always

  • Usually

  • Sometimes

  • Never

2790 Total Patient Responses

Food

Score: 86.15/100

  • Always

  • Usually

  • Sometimes

  • Never

3286 Total Patient Responses

Discharge information

Score: 67.95/100

  • Yes

  • No

3404 Total Patient Responses

Likely To Recommend Hospital

85.04%

2059 Total Patient Responses

Overall Experience Score

7.85/10

2058 Total Patient Responses

Reception staff

Score: 95.36/100

2028 Total Patient Responses

Nursing staff

Score: 94.17/100

2267 Total Patient Responses

Doctors

Score: 88.42/100

2189 Total Patient Responses

Pain management

Score: 89.18/100

1849 Total Patient Responses

Emergency Unit environment

Score: 97.64/100

2034 Total Patient Responses

Responsiveness of staff

Score: 91.03/100

1873 Total Patient Responses

Medication information

Score: 87.49/100

1855 Total Patient Responses

Prioritisation

Score: 76.80/100

2642 Total Patient Responses