Patient experience survey

2219

Happy Clients

2559

Surveys Completed

Life Fourways Hospital

Reporting Period: 2025-09-14 - 2026-09-14

Likely To Recommend Hospital

91.52%

2559 Total Patient Responses

Overall Experience Score

8.68/10

2559 Total Patient Responses

Admission staff

Score: 95.80/100

  • Yes

  • No

2600 Total Patient Responses

Nursing staff

Score: 90.31/100

  • Always

  • Usually

  • Sometimes

  • Never

3215 Total Patient Responses

Doctors

Score: 96.58/100

  • Always

  • Usually

  • Sometimes

  • Never

2887 Total Patient Responses

Pain management

Score: 92.20/100

  • Always

  • Usually

  • Sometimes

  • Never

2342 Total Patient Responses

Hospital environment

Score: 86.65/100

  • Always

  • Usually

  • Sometimes

  • Never

3266 Total Patient Responses

Responsiveness of staff

Score: 87.28/100

  • Always

  • Usually

  • Sometimes

  • Never

2407 Total Patient Responses

Medication information

Score: 73.44/100

  • Always

  • Usually

  • Sometimes

  • Never

2544 Total Patient Responses

Food

Score: 87.07/100

  • Always

  • Usually

  • Sometimes

  • Never

3114 Total Patient Responses

Discharge information

Score: 68.70/100

  • Yes

  • No

3185 Total Patient Responses

Likely To Recommend Hospital

84.44%

2012 Total Patient Responses

Overall Experience Score

7.87/10

2012 Total Patient Responses

Reception staff

Score: 95.67/100

1987 Total Patient Responses

Nursing staff

Score: 94.07/100

2210 Total Patient Responses

Doctors

Score: 87.66/100

2141 Total Patient Responses

Pain management

Score: 89.63/100

1784 Total Patient Responses

Emergency Unit environment

Score: 96.84/100

1993 Total Patient Responses

Responsiveness of staff

Score: 91.14/100

1829 Total Patient Responses

Medication information

Score: 86.89/100

1800 Total Patient Responses

Prioritisation

Score: 77.60/100

2560 Total Patient Responses