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Patient experience survey

2361

Happy Clients

2703

Surveys Completed

Life Fourways Hospital

Reporting Period: 2025-03-13 - 2026-03-13

Likely To Recommend Hospital

92.45%

2703 Total Patient Responses

Overall Experience Score

8.73/10

2703 Total Patient Responses

Admission staff

Score: 96.53/100

  • Yes

  • No

2739 Total Patient Responses

Nursing staff

Score: 91.45/100

  • Always

  • Usually

  • Sometimes

  • Never

3434 Total Patient Responses

Doctors

Score: 96.63/100

  • Always

  • Usually

  • Sometimes

  • Never

3063 Total Patient Responses

Pain management

Score: 92.77/100

  • Always

  • Usually

  • Sometimes

  • Never

2450 Total Patient Responses

Hospital environment

Score: 86.37/100

  • Always

  • Usually

  • Sometimes

  • Never

3479 Total Patient Responses

Responsiveness of staff

Score: 88.63/100

  • Always

  • Usually

  • Sometimes

  • Never

2503 Total Patient Responses

Medication information

Score: 74.31/100

  • Always

  • Usually

  • Sometimes

  • Never

2720 Total Patient Responses

Food

Score: 86.54/100

  • Always

  • Usually

  • Sometimes

  • Never

3215 Total Patient Responses

Discharge information

Score: 68.01/100

  • Yes

  • No

3373 Total Patient Responses

Likely To Recommend Hospital

84.82%

1996 Total Patient Responses

Overall Experience Score

7.89/10

1996 Total Patient Responses

Reception staff

Score: 95.68/100

1966 Total Patient Responses

Nursing staff

Score: 94.29/100

2176 Total Patient Responses

Doctors

Score: 89.14/100

2113 Total Patient Responses

Pain management

Score: 89.16/100

1781 Total Patient Responses

Emergency Unit environment

Score: 97.01/100

1976 Total Patient Responses

Responsiveness of staff

Score: 90.80/100

1805 Total Patient Responses

Medication information

Score: 87.31/100

1781 Total Patient Responses

Prioritisation

Score: 76.72/100

2540 Total Patient Responses