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Patient experience survey

2664

Happy Clients

3073

Surveys Completed

Life Fourways Hospital

Reporting Period: 2024-04-30 - 2025-04-30

Likely To Recommend Hospital

92.16%

3073 Total Patient Responses

Overall Experience Score

8.67/10

3073 Total Patient Responses

Admission staff

Score: 96.26/100

  • Yes

  • No

3083 Total Patient Responses

Nursing staff

Score: 90.80/100

  • Always

  • Usually

  • Sometimes

  • Never

3959 Total Patient Responses

Doctors

Score: 96.39/100

  • Always

  • Usually

  • Sometimes

  • Never

3491 Total Patient Responses

Pain management

Score: 92.61/100

  • Always

  • Usually

  • Sometimes

  • Never

2754 Total Patient Responses

Hospital environment

Score: 86.80/100

  • Always

  • Usually

  • Sometimes

  • Never

3957 Total Patient Responses

Responsiveness of staff

Score: 86.69/100

  • Always

  • Usually

  • Sometimes

  • Never

2804 Total Patient Responses

Medication information

Score: 71.79/100

  • Always

  • Usually

  • Sometimes

  • Never

3085 Total Patient Responses

Food

Score: 86.89/100

  • Always

  • Usually

  • Sometimes

  • Never

3643 Total Patient Responses

Discharge information

Score: 68.14/100

  • Yes

  • No

3787 Total Patient Responses

Likely To Recommend Hospital

86.21%

2314 Total Patient Responses

Overall Experience Score

7.92/10

2313 Total Patient Responses

Reception staff

Score: 95.87/100

2275 Total Patient Responses

Nursing staff

Score: 94.82/100

2537 Total Patient Responses

Doctors

Score: 88.43/100

2468 Total Patient Responses

Pain management

Score: 89.58/100

2102 Total Patient Responses

Emergency Unit environment

Score: 97.99/100

2286 Total Patient Responses

Responsiveness of staff

Score: 91.77/100

2113 Total Patient Responses

Medication information

Score: 88.20/100

2085 Total Patient Responses

Prioritisation

Score: 78.51/100

2923 Total Patient Responses