Patient experience survey

2400

Happy Clients

2773

Surveys Completed

Life Fourways Hospital

Reporting Period: 2024-11-07 - 2025-11-07

Likely To Recommend Hospital

91.99%

2773 Total Patient Responses

Overall Experience Score

8.66/10

2773 Total Patient Responses

Admission staff

Score: 96.54/100

  • Yes

  • No

2777 Total Patient Responses

Nursing staff

Score: 90.95/100

  • Always

  • Usually

  • Sometimes

  • Never

3546 Total Patient Responses

Doctors

Score: 96.44/100

  • Always

  • Usually

  • Sometimes

  • Never

3157 Total Patient Responses

Pain management

Score: 92.64/100

  • Always

  • Usually

  • Sometimes

  • Never

2507 Total Patient Responses

Hospital environment

Score: 86.45/100

  • Always

  • Usually

  • Sometimes

  • Never

3618 Total Patient Responses

Responsiveness of staff

Score: 87.64/100

  • Always

  • Usually

  • Sometimes

  • Never

2549 Total Patient Responses

Medication information

Score: 72.85/100

  • Always

  • Usually

  • Sometimes

  • Never

2817 Total Patient Responses

Food

Score: 85.97/100

  • Always

  • Usually

  • Sometimes

  • Never

3323 Total Patient Responses

Discharge information

Score: 68.08/100

  • Yes

  • No

3429 Total Patient Responses

Likely To Recommend Hospital

85.05%

2087 Total Patient Responses

Overall Experience Score

7.84/10

2087 Total Patient Responses

Reception staff

Score: 95.37/100

2052 Total Patient Responses

Nursing staff

Score: 94.12/100

2294 Total Patient Responses

Doctors

Score: 88.50/100

2211 Total Patient Responses

Pain management

Score: 89.26/100

1871 Total Patient Responses

Emergency Unit environment

Score: 97.67/100

2061 Total Patient Responses

Responsiveness of staff

Score: 91.15/100

1899 Total Patient Responses

Medication information

Score: 87.40/100

1873 Total Patient Responses

Prioritisation

Score: 76.73/100

2684 Total Patient Responses