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Patient experience survey

2336

Happy Clients

2671

Surveys Completed

Life Fourways Hospital

Reporting Period: 2025-04-07 - 2026-04-07

Likely To Recommend Hospital

92.63%

2671 Total Patient Responses

Overall Experience Score

8.75/10

2671 Total Patient Responses

Admission staff

Score: 96.41/100

  • Yes

  • No

2714 Total Patient Responses

Nursing staff

Score: 91.51/100

  • Always

  • Usually

  • Sometimes

  • Never

3377 Total Patient Responses

Doctors

Score: 96.90/100

  • Always

  • Usually

  • Sometimes

  • Never

3010 Total Patient Responses

Pain management

Score: 92.75/100

  • Always

  • Usually

  • Sometimes

  • Never

2419 Total Patient Responses

Hospital environment

Score: 86.38/100

  • Always

  • Usually

  • Sometimes

  • Never

3434 Total Patient Responses

Responsiveness of staff

Score: 88.68/100

  • Always

  • Usually

  • Sometimes

  • Never

2491 Total Patient Responses

Medication information

Score: 74.22/100

  • Always

  • Usually

  • Sometimes

  • Never

2694 Total Patient Responses

Food

Score: 87.02/100

  • Always

  • Usually

  • Sometimes

  • Never

3190 Total Patient Responses

Discharge information

Score: 68.60/100

  • Yes

  • No

3339 Total Patient Responses

Likely To Recommend Hospital

85.77%

1960 Total Patient Responses

Overall Experience Score

7.97/10

1960 Total Patient Responses

Reception staff

Score: 96.06/100

1929 Total Patient Responses

Nursing staff

Score: 94.43/100

2133 Total Patient Responses

Doctors

Score: 89.51/100

2070 Total Patient Responses

Pain management

Score: 89.56/100

1743 Total Patient Responses

Emergency Unit environment

Score: 97.06/100

1940 Total Patient Responses

Responsiveness of staff

Score: 91.30/100

1770 Total Patient Responses

Medication information

Score: 87.56/100

1745 Total Patient Responses

Prioritisation

Score: 77.24/100

2506 Total Patient Responses