×

Patient experience survey

2520

Happy Clients

2916

Surveys Completed

Life Fourways Hospital

Reporting Period: 2024-07-31 - 2025-07-31

Likely To Recommend Hospital

92.11%

2916 Total Patient Responses

Overall Experience Score

8.64/10

2916 Total Patient Responses

Admission staff

Score: 96.36/100

  • Yes

  • No

2937 Total Patient Responses

Nursing staff

Score: 90.88/100

  • Always

  • Usually

  • Sometimes

  • Never

3747 Total Patient Responses

Doctors

Score: 96.62/100

  • Always

  • Usually

  • Sometimes

  • Never

3313 Total Patient Responses

Pain management

Score: 92.69/100

  • Always

  • Usually

  • Sometimes

  • Never

2622 Total Patient Responses

Hospital environment

Score: 86.10/100

  • Always

  • Usually

  • Sometimes

  • Never

3805 Total Patient Responses

Responsiveness of staff

Score: 87.46/100

  • Always

  • Usually

  • Sometimes

  • Never

2689 Total Patient Responses

Medication information

Score: 71.96/100

  • Always

  • Usually

  • Sometimes

  • Never

2960 Total Patient Responses

Food

Score: 86.41/100

  • Always

  • Usually

  • Sometimes

  • Never

3509 Total Patient Responses

Discharge information

Score: 67.88/100

  • Yes

  • No

3589 Total Patient Responses

Likely To Recommend Hospital

85.7%

2182 Total Patient Responses

Overall Experience Score

7.89/10

2181 Total Patient Responses

Reception staff

Score: 95.56/100

2142 Total Patient Responses

Nursing staff

Score: 94.66/100

2395 Total Patient Responses

Doctors

Score: 88.33/100

2328 Total Patient Responses

Pain management

Score: 89.17/100

1967 Total Patient Responses

Emergency Unit environment

Score: 97.86/100

2153 Total Patient Responses

Responsiveness of staff

Score: 91.29/100

1987 Total Patient Responses

Medication information

Score: 87.70/100

1959 Total Patient Responses

Prioritisation

Score: 77.14/100

2793 Total Patient Responses