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Patient experience survey

2421

Happy Clients

2804

Surveys Completed

Life Fourways Hospital

Reporting Period: 2024-10-04 - 2025-10-04

Likely To Recommend Hospital

92.08%

2804 Total Patient Responses

Overall Experience Score

8.63/10

2804 Total Patient Responses

Admission staff

Score: 96.44/100

  • Yes

  • No

2821 Total Patient Responses

Nursing staff

Score: 91.05/100

  • Always

  • Usually

  • Sometimes

  • Never

3594 Total Patient Responses

Doctors

Score: 96.42/100

  • Always

  • Usually

  • Sometimes

  • Never

3189 Total Patient Responses

Pain management

Score: 92.51/100

  • Always

  • Usually

  • Sometimes

  • Never

2532 Total Patient Responses

Hospital environment

Score: 86.15/100

  • Always

  • Usually

  • Sometimes

  • Never

3660 Total Patient Responses

Responsiveness of staff

Score: 87.39/100

  • Always

  • Usually

  • Sometimes

  • Never

2603 Total Patient Responses

Medication information

Score: 72.85/100

  • Always

  • Usually

  • Sometimes

  • Never

2849 Total Patient Responses

Food

Score: 86.37/100

  • Always

  • Usually

  • Sometimes

  • Never

3365 Total Patient Responses

Discharge information

Score: 67.68/100

  • Yes

  • No

3458 Total Patient Responses

Likely To Recommend Hospital

85.32%

2065 Total Patient Responses

Overall Experience Score

7.85/10

2064 Total Patient Responses

Reception staff

Score: 95.53/100

2035 Total Patient Responses

Nursing staff

Score: 94.45/100

2270 Total Patient Responses

Doctors

Score: 88.39/100

2197 Total Patient Responses

Pain management

Score: 89.34/100

1858 Total Patient Responses

Emergency Unit environment

Score: 97.89/100

2041 Total Patient Responses

Responsiveness of staff

Score: 91.36/100

1874 Total Patient Responses

Medication information

Score: 87.28/100

1855 Total Patient Responses

Prioritisation

Score: 76.94/100

2651 Total Patient Responses