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Patient experience survey

2356

Happy Clients

2701

Surveys Completed

Life Fourways Hospital

Reporting Period: 2025-03-18 - 2026-03-18

Likely To Recommend Hospital

92.45%

2701 Total Patient Responses

Overall Experience Score

8.71/10

2701 Total Patient Responses

Admission staff

Score: 96.50/100

  • Yes

  • No

2735 Total Patient Responses

Nursing staff

Score: 91.38/100

  • Always

  • Usually

  • Sometimes

  • Never

3430 Total Patient Responses

Doctors

Score: 96.75/100

  • Always

  • Usually

  • Sometimes

  • Never

3052 Total Patient Responses

Pain management

Score: 92.79/100

  • Always

  • Usually

  • Sometimes

  • Never

2453 Total Patient Responses

Hospital environment

Score: 86.29/100

  • Always

  • Usually

  • Sometimes

  • Never

3479 Total Patient Responses

Responsiveness of staff

Score: 88.64/100

  • Always

  • Usually

  • Sometimes

  • Never

2504 Total Patient Responses

Medication information

Score: 74.24/100

  • Always

  • Usually

  • Sometimes

  • Never

2722 Total Patient Responses

Food

Score: 86.63/100

  • Always

  • Usually

  • Sometimes

  • Never

3220 Total Patient Responses

Discharge information

Score: 68.13/100

  • Yes

  • No

3377 Total Patient Responses

Likely To Recommend Hospital

84.82%

1989 Total Patient Responses

Overall Experience Score

7.89/10

1989 Total Patient Responses

Reception staff

Score: 95.66/100

1958 Total Patient Responses

Nursing staff

Score: 94.31/100

2166 Total Patient Responses

Doctors

Score: 89.16/100

2105 Total Patient Responses

Pain management

Score: 89.06/100

1774 Total Patient Responses

Emergency Unit environment

Score: 97.00/100

1969 Total Patient Responses

Responsiveness of staff

Score: 90.81/100

1795 Total Patient Responses

Medication information

Score: 87.19/100

1772 Total Patient Responses

Prioritisation

Score: 76.67/100

2536 Total Patient Responses