Patient experience survey

2500

Happy Clients

2890

Surveys Completed

Life Fourways Hospital

Reporting Period: 2024-08-21 - 2025-08-21

Likely To Recommend Hospital

92.24%

2890 Total Patient Responses

Overall Experience Score

8.65/10

2890 Total Patient Responses

Admission staff

Score: 96.40/100

  • Yes

  • No

2910 Total Patient Responses

Nursing staff

Score: 91.15/100

  • Always

  • Usually

  • Sometimes

  • Never

3708 Total Patient Responses

Doctors

Score: 96.53/100

  • Always

  • Usually

  • Sometimes

  • Never

3278 Total Patient Responses

Pain management

Score: 92.85/100

  • Always

  • Usually

  • Sometimes

  • Never

2580 Total Patient Responses

Hospital environment

Score: 86.17/100

  • Always

  • Usually

  • Sometimes

  • Never

3759 Total Patient Responses

Responsiveness of staff

Score: 87.65/100

  • Always

  • Usually

  • Sometimes

  • Never

2655 Total Patient Responses

Medication information

Score: 72.34/100

  • Always

  • Usually

  • Sometimes

  • Never

2920 Total Patient Responses

Food

Score: 86.65/100

  • Always

  • Usually

  • Sometimes

  • Never

3463 Total Patient Responses

Discharge information

Score: 67.90/100

  • Yes

  • No

3555 Total Patient Responses

Likely To Recommend Hospital

85.97%

2124 Total Patient Responses

Overall Experience Score

7.9/10

2123 Total Patient Responses

Reception staff

Score: 95.69/100

2089 Total Patient Responses

Nursing staff

Score: 94.79/100

2324 Total Patient Responses

Doctors

Score: 88.43/100

2266 Total Patient Responses

Pain management

Score: 89.51/100

1916 Total Patient Responses

Emergency Unit environment

Score: 97.90/100

2100 Total Patient Responses

Responsiveness of staff

Score: 91.65/100

1929 Total Patient Responses

Medication information

Score: 87.79/100

1909 Total Patient Responses

Prioritisation

Score: 77.45/100

2717 Total Patient Responses