Patient experience survey

3102

Happy Clients

3632

Surveys Completed

Life Flora Hospital

Reporting Period: 2025-06-03 - 2026-06-03

Likely To Recommend Hospital

91.14%

3631 Total Patient Responses

Overall Experience Score

8.54/10

3632 Total Patient Responses

Admission staff

Score: 96.79/100

  • Yes

  • No

3631 Total Patient Responses

Nursing staff

Score: 90.81/100

  • Always

  • Usually

  • Sometimes

  • Never

4633 Total Patient Responses

Doctors

Score: 94.79/100

  • Always

  • Usually

  • Sometimes

  • Never

4271 Total Patient Responses

Pain management

Score: 92.80/100

  • Always

  • Usually

  • Sometimes

  • Never

3437 Total Patient Responses

Hospital environment

Score: 86.72/100

  • Always

  • Usually

  • Sometimes

  • Never

4856 Total Patient Responses

Responsiveness of staff

Score: 90.02/100

  • Always

  • Usually

  • Sometimes

  • Never

3526 Total Patient Responses

Medication information

Score: 74.53/100

  • Always

  • Usually

  • Sometimes

  • Never

3840 Total Patient Responses

Food

Score: 83.10/100

  • Always

  • Usually

  • Sometimes

  • Never

4540 Total Patient Responses

Discharge information

Score: 70.00/100

  • Yes

  • No

4452 Total Patient Responses

Likely To Recommend Hospital

87.42%

1900 Total Patient Responses

Overall Experience Score

8.25/10

1900 Total Patient Responses

Reception staff

Score: 95.54/100

1863 Total Patient Responses

Nursing staff

Score: 94.94/100

2044 Total Patient Responses

Doctors

Score: 90.19/100

1974 Total Patient Responses

Pain management

Score: 91.30/100

1736 Total Patient Responses

Emergency Unit environment

Score: 97.49/100

1874 Total Patient Responses

Responsiveness of staff

Score: 92.90/100

1760 Total Patient Responses

Medication information

Score: 86.26/100

1696 Total Patient Responses

Prioritisation

Score: 84.33/100

2287 Total Patient Responses