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Patient experience survey

2998

Happy Clients

3519

Surveys Completed

Life Flora Hospital

Reporting Period: 2025-11-04 - 2026-11-04

Likely To Recommend Hospital

91.05%

3519 Total Patient Responses

Overall Experience Score

8.52/10

3519 Total Patient Responses

Admission staff

Score: 96.39/100

  • Yes

  • No

3516 Total Patient Responses

Nursing staff

Score: 90.55/100

  • Always

  • Usually

  • Sometimes

  • Never

4501 Total Patient Responses

Doctors

Score: 94.53/100

  • Always

  • Usually

  • Sometimes

  • Never

4163 Total Patient Responses

Pain management

Score: 92.52/100

  • Always

  • Usually

  • Sometimes

  • Never

3364 Total Patient Responses

Hospital environment

Score: 85.90/100

  • Always

  • Usually

  • Sometimes

  • Never

4774 Total Patient Responses

Responsiveness of staff

Score: 90.12/100

  • Always

  • Usually

  • Sometimes

  • Never

3482 Total Patient Responses

Medication information

Score: 74.40/100

  • Always

  • Usually

  • Sometimes

  • Never

3759 Total Patient Responses

Food

Score: 82.06/100

  • Always

  • Yes

  • No

  • Usually

  • Sometimes

  • Never

4379 Total Patient Responses

Discharge information

Score: 70.76/100

  • Yes

  • No

4276 Total Patient Responses

Likely To Recommend Hospital

87.13%

1850 Total Patient Responses

Overall Experience Score

8.15/10

1850 Total Patient Responses

Reception staff

Score: 96.15/100

1817 Total Patient Responses

Nursing staff

Score: 95.27/100

1999 Total Patient Responses

Doctors

Score: 90.06/100

1932 Total Patient Responses

Pain management

Score: 91.22/100

1685 Total Patient Responses

Emergency Unit environment

Score: 97.16/100

1830 Total Patient Responses

Responsiveness of staff

Score: 92.96/100

1732 Total Patient Responses

Medication information

Score: 86.43/100

1651 Total Patient Responses

Prioritisation

Score: 83.85/100

2263 Total Patient Responses