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Patient experience survey

2996

Happy Clients

3537

Surveys Completed

Life Flora Hospital

Reporting Period: 2025-09-11 - 2026-09-11

Likely To Recommend Hospital

90.61%

3537 Total Patient Responses

Overall Experience Score

8.47/10

3537 Total Patient Responses

Admission staff

Score: 96.49/100

  • Yes

  • No

3537 Total Patient Responses

Nursing staff

Score: 90.13/100

  • Always

  • Usually

  • Sometimes

  • Never

4541 Total Patient Responses

Doctors

Score: 94.30/100

  • Always

  • Usually

  • Sometimes

  • Never

4177 Total Patient Responses

Pain management

Score: 92.13/100

  • Always

  • Usually

  • Sometimes

  • Never

3379 Total Patient Responses

Hospital environment

Score: 85.86/100

  • Always

  • Usually

  • Sometimes

  • Never

4798 Total Patient Responses

Responsiveness of staff

Score: 89.75/100

  • Always

  • Usually

  • Sometimes

  • Never

3495 Total Patient Responses

Medication information

Score: 74.24/100

  • Always

  • Usually

  • Sometimes

  • Never

3797 Total Patient Responses

Food

Score: 83.25/100

  • Always

  • Usually

  • Sometimes

  • Never

4468 Total Patient Responses

Discharge information

Score: 70.36/100

  • Yes

  • No

4321 Total Patient Responses

Likely To Recommend Hospital

87.66%

1872 Total Patient Responses

Overall Experience Score

8.25/10

1872 Total Patient Responses

Reception staff

Score: 95.86/100

1835 Total Patient Responses

Nursing staff

Score: 95.19/100

2018 Total Patient Responses

Doctors

Score: 90.77/100

1947 Total Patient Responses

Pain management

Score: 91.25/100

1714 Total Patient Responses

Emergency Unit environment

Score: 97.41/100

1851 Total Patient Responses

Responsiveness of staff

Score: 93.06/100

1758 Total Patient Responses

Medication information

Score: 86.88/100

1669 Total Patient Responses

Prioritisation

Score: 84.07/100

2274 Total Patient Responses