Patient experience survey

2270

Happy Clients

2713

Surveys Completed

Life Flora Hospital

Reporting Period: 2019-02-25 - 2020-02-25

Likely To Recommend Hospital

82.70%

2713 Total Patient Responses

Overall Experience Score

8.11/10

2713 Total Patient Responses

Admission Staff

Score: 95.76/100

  • Yes

  • No

2644 Total Patient Responses

Nursing Staff

Score: 86.69/100

2706 Total Patient Responses

Doctors

Score: 92.57/100

2697 Total Patient Responses

Pain Management

Score: 88.12/100

2241 Total Patient Responses

Hospital Environment

Score: 81.68/100

2529 Total Patient Responses

Responsiveness of Staff

Score: 85.07/100

2191 Total Patient Responses

Medication Information

Score: 69.11/100

2135 Total Patient Responses

Food

Score: 83.98/100

2479 Total Patient Responses

Discharge Information

Score: 64.52/100

2713 Total Patient Responses

Likely To Recommend Hospital

79.51%

1779 Total Patient Responses

Overall Experience Score

7.83/10

1779 Total Patient Responses

Reception Staff

Score: 95.07/100

1744 Total Patient Responses

Nursing Staff

Score: 93.49/100

1772 Total Patient Responses

Doctors

Score: 88.02/100

1746 Total Patient Responses

Pain Management

Score: 88.97/100

1605 Total Patient Responses

Emergency Unit Environment

Score: 97.43/100

1750 Total Patient Responses

Responsiveness of Staff

Score: 91.15/100

1650 Total Patient Responses

Medication Information

Score: 84.92/100

1578 Total Patient Responses

PRIORITISATION

Score: 76.82/100

1764 Total Patient Responses