Patient experience survey

1376

Happy Clients

1714

Surveys Completed

Life Flora Hospital

Reporting Period: 2020-10-18 - 2021-10-18

Likely To Recommend Hospital

80.62%

1714 Total Patient Responses

Overall Experience Score

7.92/10

1714 Total Patient Responses

Admission Staff

Score: 94.71/100

  • Yes

  • No

1663 Total Patient Responses

Nursing Staff

Score: 83.98/100

1710 Total Patient Responses

Doctors

Score: 92.08/100

1702 Total Patient Responses

Pain Management

Score: 86.65/100

1444 Total Patient Responses

Hospital Environment

Score: 79.37/100

1613 Total Patient Responses

Responsiveness of Staff

Score: 81.80/100

1473 Total Patient Responses

Medication Information

Score: 65.06/100

1402 Total Patient Responses

Food

Score: 81.11/100

1594 Total Patient Responses

Discharge Information

Score: 65.14/100

1714 Total Patient Responses

Likely To Recommend Hospital

80.45%

1006 Total Patient Responses

Overall Experience Score

7.81/10

1006 Total Patient Responses

Reception Staff

Score: 95.15/100

969 Total Patient Responses

Nursing Staff

Score: 92.10/100

1003 Total Patient Responses

Doctors

Score: 89.04/100

991 Total Patient Responses

Pain Management

Score: 87.09/100

891 Total Patient Responses

Emergency Unit Environment

Score: 97.56/100

984 Total Patient Responses

Responsiveness of Staff

Score: 89.33/100

937 Total Patient Responses

Medication Information

Score: 83.08/100

857 Total Patient Responses

PRIORITISATION

Score: 75.57/100

994 Total Patient Responses