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Patient experience survey

3047

Happy Clients

3588

Surveys Completed

Life Flora Hospital

Reporting Period: 2025-07-14 - 2026-07-14

Likely To Recommend Hospital

90.72%

3588 Total Patient Responses

Overall Experience Score

8.5/10

3588 Total Patient Responses

Admission staff

Score: 96.60/100

  • Yes

  • No

3589 Total Patient Responses

Nursing staff

Score: 90.38/100

  • Always

  • Usually

  • Sometimes

  • Never

4585 Total Patient Responses

Doctors

Score: 94.44/100

  • Always

  • Usually

  • Sometimes

  • Never

4231 Total Patient Responses

Pain management

Score: 92.37/100

  • Always

  • Usually

  • Sometimes

  • Never

3417 Total Patient Responses

Hospital environment

Score: 86.36/100

  • Always

  • Usually

  • Sometimes

  • Never

4834 Total Patient Responses

Responsiveness of staff

Score: 89.40/100

  • Always

  • Usually

  • Sometimes

  • Never

3522 Total Patient Responses

Medication information

Score: 74.14/100

  • Always

  • Usually

  • Sometimes

  • Never

3822 Total Patient Responses

Food

Score: 82.98/100

  • Always

  • Usually

  • Sometimes

  • Never

4505 Total Patient Responses

Discharge information

Score: 69.88/100

  • Yes

  • No

4385 Total Patient Responses

Likely To Recommend Hospital

86.91%

1887 Total Patient Responses

Overall Experience Score

8.21/10

1887 Total Patient Responses

Reception staff

Score: 95.30/100

1851 Total Patient Responses

Nursing staff

Score: 94.85/100

2032 Total Patient Responses

Doctors

Score: 89.91/100

1969 Total Patient Responses

Pain management

Score: 91.09/100

1729 Total Patient Responses

Emergency Unit environment

Score: 97.42/100

1863 Total Patient Responses

Responsiveness of staff

Score: 92.65/100

1755 Total Patient Responses

Medication information

Score: 86.27/100

1690 Total Patient Responses

Prioritisation

Score: 84.03/100

2279 Total Patient Responses