Patient experience survey

1102

Happy Clients

1347

Surveys Completed

Life Flora Hospital

Reporting Period: 2020-05-06 - 2021-05-06

Likely To Recommend Hospital

81.72%

1347 Total Patient Responses

Overall Experience Score

8.04/10

1347 Total Patient Responses

Admission Staff

Score: 94.45/100

  • Yes

  • No

1304 Total Patient Responses

Nursing Staff

Score: 85.01/100

1345 Total Patient Responses

Doctors

Score: 92.54/100

1340 Total Patient Responses

Pain Management

Score: 87.44/100

1139 Total Patient Responses

Hospital Environment

Score: 80.19/100

1265 Total Patient Responses

Responsiveness of Staff

Score: 82.99/100

1139 Total Patient Responses

Medication Information

Score: 66.78/100

1090 Total Patient Responses

Food

Score: 82.68/100

1248 Total Patient Responses

Discharge Information

Score: 67.85/100

1347 Total Patient Responses

Likely To Recommend Hospital

83.07%

746 Total Patient Responses

Overall Experience Score

8.09/10

746 Total Patient Responses

Reception Staff

Score: 96.26/100

722 Total Patient Responses

Nursing Staff

Score: 93.94/100

745 Total Patient Responses

Doctors

Score: 90.75/100

735 Total Patient Responses

Pain Management

Score: 89.04/100

666 Total Patient Responses

Emergency Unit Environment

Score: 98.64/100

738 Total Patient Responses

Responsiveness of Staff

Score: 92.51/100

694 Total Patient Responses

Medication Information

Score: 86.98/100

653 Total Patient Responses

PRIORITISATION

Score: 77.93/100

743 Total Patient Responses