Patient experience survey

3319

Happy Clients

3841

Surveys Completed

Life Flora Hospital

Reporting Period: 2024-11-09 - 2025-11-09

Likely To Recommend Hospital

91.9%

3841 Total Patient Responses

Overall Experience Score

8.64/10

3841 Total Patient Responses

Admission staff

Score: 96.48/100

  • Yes

  • No

3876 Total Patient Responses

Nursing staff

Score: 91.61/100

  • Always

  • Usually

  • Sometimes

  • Never

4827 Total Patient Responses

Doctors

Score: 94.78/100

  • Always

  • Usually

  • Sometimes

  • Never

4492 Total Patient Responses

Pain management

Score: 92.91/100

  • Always

  • Usually

  • Sometimes

  • Never

3659 Total Patient Responses

Hospital environment

Score: 87.67/100

  • Always

  • Usually

  • Sometimes

  • Never

5006 Total Patient Responses

Responsiveness of staff

Score: 90.51/100

  • Always

  • Usually

  • Sometimes

  • Never

3717 Total Patient Responses

Medication information

Score: 75.47/100

  • Always

  • Usually

  • Sometimes

  • Never

4055 Total Patient Responses

Food

Score: 84.12/100

  • Always

  • Usually

  • Sometimes

  • Never

4714 Total Patient Responses

Discharge information

Score: 70.71/100

  • Yes

  • No

4704 Total Patient Responses

Likely To Recommend Hospital

87.13%

2013 Total Patient Responses

Overall Experience Score

8.13/10

2013 Total Patient Responses

Reception staff

Score: 95.36/100

1984 Total Patient Responses

Nursing staff

Score: 94.64/100

2176 Total Patient Responses

Doctors

Score: 89.99/100

2096 Total Patient Responses

Pain management

Score: 90.48/100

1848 Total Patient Responses

Emergency Unit environment

Score: 97.79/100

1995 Total Patient Responses

Responsiveness of staff

Score: 91.56/100

1883 Total Patient Responses

Medication information

Score: 86.27/100

1785 Total Patient Responses

Prioritisation

Score: 83.67/100

2411 Total Patient Responses