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Patient experience survey

3074

Happy Clients

3607

Surveys Completed

Life Flora Hospital

Reporting Period: 2025-06-23 - 2026-06-23

Likely To Recommend Hospital

90.76%

3606 Total Patient Responses

Overall Experience Score

8.52/10

3607 Total Patient Responses

Admission staff

Score: 96.68/100

  • Yes

  • No

3606 Total Patient Responses

Nursing staff

Score: 90.52/100

  • Always

  • Usually

  • Sometimes

  • Never

4599 Total Patient Responses

Doctors

Score: 94.63/100

  • Always

  • Usually

  • Sometimes

  • Never

4240 Total Patient Responses

Pain management

Score: 92.45/100

  • Always

  • Usually

  • Sometimes

  • Never

3425 Total Patient Responses

Hospital environment

Score: 86.37/100

  • Always

  • Usually

  • Sometimes

  • Never

4840 Total Patient Responses

Responsiveness of staff

Score: 89.76/100

  • Always

  • Usually

  • Sometimes

  • Never

3524 Total Patient Responses

Medication information

Score: 74.18/100

  • Always

  • Usually

  • Sometimes

  • Never

3823 Total Patient Responses

Food

Score: 83.17/100

  • Always

  • Usually

  • Sometimes

  • Never

4508 Total Patient Responses

Discharge information

Score: 70.12/100

  • Yes

  • No

4413 Total Patient Responses

Likely To Recommend Hospital

87.06%

1901 Total Patient Responses

Overall Experience Score

8.22/10

1901 Total Patient Responses

Reception staff

Score: 95.65/100

1863 Total Patient Responses

Nursing staff

Score: 94.86/100

2045 Total Patient Responses

Doctors

Score: 89.79/100

1982 Total Patient Responses

Pain management

Score: 91.03/100

1740 Total Patient Responses

Emergency Unit environment

Score: 97.49/100

1876 Total Patient Responses

Responsiveness of staff

Score: 92.80/100

1763 Total Patient Responses

Medication information

Score: 86.20/100

1696 Total Patient Responses

Prioritisation

Score: 84.27/100

2291 Total Patient Responses