Patient experience survey

2278

Happy Clients

2807

Surveys Completed

Life Flora Hospital

Reporting Period: 2017-08-19 - 2018-08-19

Likely To Recommend Hospital

81.04%

2807 Total Patient Responses

Overall Experience Score

7.98/10

2807 Total Patient Responses

Admission Staff

Score: 94.98/100

  • Yes

  • No

2734 Total Patient Responses

Nursing Staff

Score: 86.24/100

2796 Total Patient Responses

Doctors

Score: 92.79/100

2771 Total Patient Responses

Pain Management

Score: 87.68/100

2334 Total Patient Responses

Hospital Environment

Score: 80.78/100

2628 Total Patient Responses

Responsiveness of Staff

Score: 84.40/100

2244 Total Patient Responses

Medication Information

Score: 69.05/100

2220 Total Patient Responses

Food

Score: 78.45/100

2569 Total Patient Responses

Discharge Information

Score: 65.55/100

2807 Total Patient Responses

Likely To Recommend Hospital

74.28%

1603 Total Patient Responses

Overall Experience Score

7.19/10

1603 Total Patient Responses

Reception Staff

Score: 93.90/100

1575 Total Patient Responses

Nursing Staff

Score: 91.53/100

1598 Total Patient Responses

Doctors

Score: 88.57/100

1552 Total Patient Responses

Pain Management

Score: 84.28/100

1425 Total Patient Responses

Emergency Unit Environment

Score: 91.36/100

1562 Total Patient Responses

Responsiveness of Staff

Score: 87.67/100

1476 Total Patient Responses

Medication Information

Score: 83.37/100

1371 Total Patient Responses

PRIORITISATION

Score: 72.58/100

1593 Total Patient Responses