Patient Experience Survey | Life Flora Hospital

Patient experience survey

1350

Happy Clients

1676

Surveys Completed

Life Flora Hospital

Reporting Period: 2020-07-31 - 2021-07-31

Likely To Recommend Hospital

80.79%

1676 Total Patient Responses

Overall Experience Score

7.96/10

1676 Total Patient Responses

Admission Staff

Score: 94.62/100

  • Yes

  • No

1625 Total Patient Responses

Nursing Staff

Score: 84.29/100

1672 Total Patient Responses

Doctors

Score: 92.32/100

1665 Total Patient Responses

Pain Management

Score: 87.08/100

1413 Total Patient Responses

Hospital Environment

Score: 79.62/100

1580 Total Patient Responses

Responsiveness of Staff

Score: 81.95/100

1434 Total Patient Responses

Medication Information

Score: 65.21/100

1369 Total Patient Responses

Food

Score: 81.69/100

1555 Total Patient Responses

Discharge Information

Score: 66.41/100

1676 Total Patient Responses

Likely To Recommend Hospital

81.20%

934 Total Patient Responses

Overall Experience Score

7.88/10

934 Total Patient Responses

Reception Staff

Score: 95.54/100

897 Total Patient Responses

Nursing Staff

Score: 92.71/100

932 Total Patient Responses

Doctors

Score: 89.34/100

921 Total Patient Responses

Pain Management

Score: 86.98/100

837 Total Patient Responses

Emergency Unit Environment

Score: 97.82/100

919 Total Patient Responses

Responsiveness of Staff

Score: 90.25/100

872 Total Patient Responses

Medication Information

Score: 83.96/100

804 Total Patient Responses

PRIORITISATION

Score: 75.50/100

930 Total Patient Responses