Patient experience survey

2270

Happy Clients

2703

Surveys Completed

Life Flora Hospital

Reporting Period: 2018-12-15 - 2019-12-15

Likely To Recommend Hospital

83.05%

2703 Total Patient Responses

Overall Experience Score

8.12/10

2703 Total Patient Responses

Admission Staff

Score: 95.70/100

  • Yes

  • No

2635 Total Patient Responses

Nursing Staff

Score: 86.97/100

2694 Total Patient Responses

Doctors

Score: 92.87/100

2683 Total Patient Responses

Pain Management

Score: 88.38/100

2236 Total Patient Responses

Hospital Environment

Score: 81.31/100

2524 Total Patient Responses

Responsiveness of Staff

Score: 85.24/100

2170 Total Patient Responses

Medication Information

Score: 69.18/100

2111 Total Patient Responses

Food

Score: 83.69/100

2471 Total Patient Responses

Discharge Information

Score: 65.06/100

2703 Total Patient Responses

Likely To Recommend Hospital

80.02%

1781 Total Patient Responses

Overall Experience Score

7.89/10

1781 Total Patient Responses

Reception Staff

Score: 95.29/100

1742 Total Patient Responses

Nursing Staff

Score: 93.77/100

1776 Total Patient Responses

Doctors

Score: 88.14/100

1746 Total Patient Responses

Pain Management

Score: 89.42/100

1607 Total Patient Responses

Emergency Unit Environment

Score: 97.55/100

1755 Total Patient Responses

Responsiveness of Staff

Score: 91.60/100

1642 Total Patient Responses

Medication Information

Score: 85.44/100

1573 Total Patient Responses

PRIORITISATION

Score: 77.06/100

1760 Total Patient Responses