Patient experience survey

1154

Happy Clients

1413

Surveys Completed

Life Flora Hospital

Reporting Period: 2020-01-17 - 2021-01-17

Likely To Recommend Hospital

81.82%

1413 Total Patient Responses

Overall Experience Score

8.06/10

1413 Total Patient Responses

Admission Staff

Score: 93.90/100

  • Yes

  • No

1365 Total Patient Responses

Nursing Staff

Score: 85.04/100

1410 Total Patient Responses

Doctors

Score: 91.95/100

1405 Total Patient Responses

Pain Management

Score: 87.58/100

1176 Total Patient Responses

Hospital Environment

Score: 80.62/100

1327 Total Patient Responses

Responsiveness of Staff

Score: 83.00/100

1178 Total Patient Responses

Medication Information

Score: 67.01/100

1124 Total Patient Responses

Food

Score: 83.17/100

1307 Total Patient Responses

Discharge Information

Score: 65.43/100

1413 Total Patient Responses

Likely To Recommend Hospital

81.55%

887 Total Patient Responses

Overall Experience Score

7.94/10

887 Total Patient Responses

Reception Staff

Score: 95.38/100

865 Total Patient Responses

Nursing Staff

Score: 93.32/100

885 Total Patient Responses

Doctors

Score: 89.88/100

872 Total Patient Responses

Pain Management

Score: 88.72/100

789 Total Patient Responses

Emergency Unit Environment

Score: 98.06/100

876 Total Patient Responses

Responsiveness of Staff

Score: 91.77/100

826 Total Patient Responses

Medication Information

Score: 85.97/100

770 Total Patient Responses

PRIORITISATION

Score: 76.09/100

883 Total Patient Responses