Patient experience survey

2220

Happy Clients

2685

Surveys Completed

Life Flora Hospital

Reporting Period: 2017-12-10 - 2018-12-10

Likely To Recommend Hospital

82.17%

2685 Total Patient Responses

Overall Experience Score

8.07/10

2685 Total Patient Responses

Admission Staff

Score: 94.66/100

  • Yes

  • No

2619 Total Patient Responses

Nursing Staff

Score: 87.13/100

2676 Total Patient Responses

Doctors

Score: 93.33/100

2655 Total Patient Responses

Pain Management

Score: 88.76/100

2226 Total Patient Responses

Hospital Environment

Score: 81.65/100

2510 Total Patient Responses

Responsiveness of Staff

Score: 85.69/100

2137 Total Patient Responses

Medication Information

Score: 70.99/100

2129 Total Patient Responses

Food

Score: 80.49/100

2431 Total Patient Responses

Discharge Information

Score: 65.05/100

2685 Total Patient Responses

Likely To Recommend Hospital

76.67%

1480 Total Patient Responses

Overall Experience Score

7.48/10

1480 Total Patient Responses

Reception Staff

Score: 94.91/100

1454 Total Patient Responses

Nursing Staff

Score: 91.99/100

1475 Total Patient Responses

Doctors

Score: 89.23/100

1445 Total Patient Responses

Pain Management

Score: 85.91/100

1334 Total Patient Responses

Emergency Unit Environment

Score: 93.48/100

1442 Total Patient Responses

Responsiveness of Staff

Score: 89.53/100

1366 Total Patient Responses

Medication Information

Score: 83.82/100

1292 Total Patient Responses

PRIORITISATION

Score: 75.57/100

1468 Total Patient Responses