Patient experience survey

2228

Happy Clients

2638

Surveys Completed

Life Flora Hospital

Reporting Period: 2018-06-24 - 2019-06-24

Likely To Recommend Hospital

83.83%

2638 Total Patient Responses

Overall Experience Score

8.18/10

2638 Total Patient Responses

Admission Staff

Score: 94.80/100

  • Yes

  • No

2582 Total Patient Responses

Nursing Staff

Score: 87.83/100

2629 Total Patient Responses

Doctors

Score: 93.32/100

2611 Total Patient Responses

Pain Management

Score: 89.32/100

2194 Total Patient Responses

Hospital Environment

Score: 81.97/100

2480 Total Patient Responses

Responsiveness of Staff

Score: 86.55/100

2121 Total Patient Responses

Medication Information

Score: 70.50/100

2072 Total Patient Responses

Food

Score: 82.73/100

2409 Total Patient Responses

Discharge Information

Score: 64.75/100

2638 Total Patient Responses

Likely To Recommend Hospital

79.42%

1611 Total Patient Responses

Overall Experience Score

7.80/10

1611 Total Patient Responses

Reception Staff

Score: 94.94/100

1581 Total Patient Responses

Nursing Staff

Score: 92.69/100

1606 Total Patient Responses

Doctors

Score: 87.97/100

1577 Total Patient Responses

Pain Management

Score: 88.49/100

1459 Total Patient Responses

Emergency Unit Environment

Score: 97.14/100

1576 Total Patient Responses

Responsiveness of Staff

Score: 90.62/100

1482 Total Patient Responses

Medication Information

Score: 84.49/100

1425 Total Patient Responses

PRIORITISATION

Score: 76.35/100

1593 Total Patient Responses