Patient experience survey

3179

Happy Clients

3715

Surveys Completed

Life Flora Hospital

Reporting Period: 2025-03-07 - 2026-03-07

Likely To Recommend Hospital

91.3%

3714 Total Patient Responses

Overall Experience Score

8.55/10

3715 Total Patient Responses

Admission staff

Score: 96.57/100

  • Yes

  • No

3736 Total Patient Responses

Nursing staff

Score: 91.03/100

  • Always

  • Usually

  • Sometimes

  • Never

4702 Total Patient Responses

Doctors

Score: 94.85/100

  • Always

  • Usually

  • Sometimes

  • Never

4341 Total Patient Responses

Pain management

Score: 92.83/100

  • Always

  • Usually

  • Sometimes

  • Never

3507 Total Patient Responses

Hospital environment

Score: 86.97/100

  • Always

  • Usually

  • Sometimes

  • Never

4939 Total Patient Responses

Responsiveness of staff

Score: 90.25/100

  • Always

  • Usually

  • Sometimes

  • Never

3603 Total Patient Responses

Medication information

Score: 74.47/100

  • Always

  • Usually

  • Sometimes

  • Never

3937 Total Patient Responses

Food

Score: 82.68/100

  • Always

  • Usually

  • Sometimes

  • Never

4635 Total Patient Responses

Discharge information

Score: 70.40/100

  • Yes

  • No

4545 Total Patient Responses

Likely To Recommend Hospital

87.28%

1958 Total Patient Responses

Overall Experience Score

8.25/10

1958 Total Patient Responses

Reception staff

Score: 95.33/100

1928 Total Patient Responses

Nursing staff

Score: 94.89/100

2110 Total Patient Responses

Doctors

Score: 90.29/100

2032 Total Patient Responses

Pain management

Score: 90.93/100

1798 Total Patient Responses

Emergency Unit environment

Score: 97.73/100

1938 Total Patient Responses

Responsiveness of staff

Score: 92.73/100

1829 Total Patient Responses

Medication information

Score: 86.69/100

1750 Total Patient Responses

Prioritisation

Score: 84.10/100

2356 Total Patient Responses