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Patient experience survey

3001

Happy Clients

3531

Surveys Completed

Life Flora Hospital

Reporting Period: 2025-10-15 - 2026-10-15

Likely To Recommend Hospital

90.91%

3531 Total Patient Responses

Overall Experience Score

8.5/10

3531 Total Patient Responses

Admission staff

Score: 96.46/100

  • Yes

  • No

3526 Total Patient Responses

Nursing staff

Score: 90.51/100

  • Always

  • Usually

  • Sometimes

  • Never

4520 Total Patient Responses

Doctors

Score: 94.54/100

  • Always

  • Usually

  • Sometimes

  • Never

4166 Total Patient Responses

Pain management

Score: 92.52/100

  • Always

  • Usually

  • Sometimes

  • Never

3376 Total Patient Responses

Hospital environment

Score: 85.99/100

  • Always

  • Usually

  • Sometimes

  • Never

4780 Total Patient Responses

Responsiveness of staff

Score: 89.82/100

  • Always

  • Usually

  • Sometimes

  • Never

3490 Total Patient Responses

Medication information

Score: 74.36/100

  • Always

  • Usually

  • Sometimes

  • Never

3783 Total Patient Responses

Food

Score: 83.67/100

  • Always

  • Usually

  • Sometimes

  • Never

4447 Total Patient Responses

Discharge information

Score: 70.83/100

  • Yes

  • No

4302 Total Patient Responses

Likely To Recommend Hospital

87.41%

1851 Total Patient Responses

Overall Experience Score

8.23/10

1851 Total Patient Responses

Reception staff

Score: 96.31/100

1818 Total Patient Responses

Nursing staff

Score: 95.38/100

1992 Total Patient Responses

Doctors

Score: 90.47/100

1930 Total Patient Responses

Pain management

Score: 91.49/100

1692 Total Patient Responses

Emergency Unit environment

Score: 97.27/100

1832 Total Patient Responses

Responsiveness of staff

Score: 93.08/100

1735 Total Patient Responses

Medication information

Score: 86.98/100

1651 Total Patient Responses

Prioritisation

Score: 84.13/100

2256 Total Patient Responses