Patient experience survey

1498

Happy Clients

1798

Surveys Completed

Life Flora Hospital

Reporting Period: 2019-08-13 - 2020-08-13

Likely To Recommend Hospital

82.23%

1798 Total Patient Responses

Overall Experience Score

8.11/10

1798 Total Patient Responses

Admission Staff

Score: 95.69/100

  • Yes

  • No

1747 Total Patient Responses

Nursing Staff

Score: 85.96/100

1794 Total Patient Responses

Doctors

Score: 91.81/100

1788 Total Patient Responses

Pain Management

Score: 87.92/100

1494 Total Patient Responses

Hospital Environment

Score: 81.28/100

1677 Total Patient Responses

Responsiveness of Staff

Score: 83.70/100

1450 Total Patient Responses

Medication Information

Score: 68.98/100

1416 Total Patient Responses

Food

Score: 83.60/100

1652 Total Patient Responses

Discharge Information

Score: 64.46/100

1798 Total Patient Responses

Likely To Recommend Hospital

79.70%

1251 Total Patient Responses

Overall Experience Score

7.82/10

1251 Total Patient Responses

Reception Staff

Score: 95.34/100

1223 Total Patient Responses

Nursing Staff

Score: 93.64/100

1246 Total Patient Responses

Doctors

Score: 88.80/100

1224 Total Patient Responses

Pain Management

Score: 88.78/100

1123 Total Patient Responses

Emergency Unit Environment

Score: 97.65/100

1233 Total Patient Responses

Responsiveness of Staff

Score: 91.19/100

1169 Total Patient Responses

Medication Information

Score: 85.05/100

1097 Total Patient Responses

PRIORITISATION

Score: 76.08/100

1240 Total Patient Responses