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Patient experience survey

3099

Happy Clients

3616

Surveys Completed

Life Flora Hospital

Reporting Period: 2025-04-17 - 2026-04-17

Likely To Recommend Hospital

91.48%

3615 Total Patient Responses

Overall Experience Score

8.57/10

3616 Total Patient Responses

Admission staff

Score: 96.86/100

  • Yes

  • No

3620 Total Patient Responses

Nursing staff

Score: 91.06/100

  • Always

  • Usually

  • Sometimes

  • Never

4583 Total Patient Responses

Doctors

Score: 94.95/100

  • Always

  • Usually

  • Sometimes

  • Never

4235 Total Patient Responses

Pain management

Score: 92.81/100

  • Always

  • Usually

  • Sometimes

  • Never

3427 Total Patient Responses

Hospital environment

Score: 86.82/100

  • Always

  • Usually

  • Sometimes

  • Never

4820 Total Patient Responses

Responsiveness of staff

Score: 90.40/100

  • Always

  • Usually

  • Sometimes

  • Never

3514 Total Patient Responses

Medication information

Score: 74.57/100

  • Always

  • Usually

  • Sometimes

  • Never

3827 Total Patient Responses

Food

Score: 83.04/100

  • Always

  • Usually

  • Sometimes

  • Never

4520 Total Patient Responses

Discharge information

Score: 70.09/100

  • Yes

  • No

4434 Total Patient Responses

Likely To Recommend Hospital

87.56%

1922 Total Patient Responses

Overall Experience Score

8.25/10

1922 Total Patient Responses

Reception staff

Score: 95.35/100

1893 Total Patient Responses

Nursing staff

Score: 95.04/100

2070 Total Patient Responses

Doctors

Score: 90.37/100

1993 Total Patient Responses

Pain management

Score: 91.34/100

1756 Total Patient Responses

Emergency Unit environment

Score: 97.69/100

1901 Total Patient Responses

Responsiveness of staff

Score: 93.16/100

1784 Total Patient Responses

Medication information

Score: 87.10/100

1713 Total Patient Responses

Prioritisation

Score: 84.35/100

2306 Total Patient Responses