Patient experience survey

2165

Happy Clients

2640

Surveys Completed

Life Flora Hospital

Reporting Period: 2017-10-22 - 2018-10-22

Likely To Recommend Hospital

81.76%

2640 Total Patient Responses

Overall Experience Score

8.03/10

2640 Total Patient Responses

Admission Staff

Score: 94.97/100

  • Yes

  • No

2576 Total Patient Responses

Nursing Staff

Score: 86.82/100

2630 Total Patient Responses

Doctors

Score: 93.03/100

2611 Total Patient Responses

Pain Management

Score: 88.35/100

2212 Total Patient Responses

Hospital Environment

Score: 81.02/100

2467 Total Patient Responses

Responsiveness of Staff

Score: 85.08/100

2101 Total Patient Responses

Medication Information

Score: 70.44/100

2095 Total Patient Responses

Food

Score: 79.23/100

2399 Total Patient Responses

Discharge Information

Score: 65.62/100

2640 Total Patient Responses

Likely To Recommend Hospital

75.12%

1492 Total Patient Responses

Overall Experience Score

7.31/10

1492 Total Patient Responses

Reception Staff

Score: 94.06/100

1465 Total Patient Responses

Nursing Staff

Score: 91.71/100

1486 Total Patient Responses

Doctors

Score: 88.89/100

1449 Total Patient Responses

Pain Management

Score: 84.86/100

1334 Total Patient Responses

Emergency Unit Environment

Score: 92.46/100

1446 Total Patient Responses

Responsiveness of Staff

Score: 88.21/100

1374 Total Patient Responses

Medication Information

Score: 83.88/100

1290 Total Patient Responses

PRIORITISATION

Score: 74.33/100

1481 Total Patient Responses