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Patient experience survey

3056

Happy Clients

3601

Surveys Completed

Life Flora Hospital

Reporting Period: 2025-08-01 - 2026-08-01

Likely To Recommend Hospital

90.67%

3601 Total Patient Responses

Overall Experience Score

8.48/10

3601 Total Patient Responses

Admission staff

Score: 96.53/100

  • Yes

  • No

3605 Total Patient Responses

Nursing staff

Score: 90.35/100

  • Always

  • Usually

  • Sometimes

  • Never

4609 Total Patient Responses

Doctors

Score: 94.45/100

  • Always

  • Usually

  • Sometimes

  • Never

4247 Total Patient Responses

Pain management

Score: 92.23/100

  • Always

  • Usually

  • Sometimes

  • Never

3433 Total Patient Responses

Hospital environment

Score: 86.18/100

  • Always

  • Usually

  • Sometimes

  • Never

4851 Total Patient Responses

Responsiveness of staff

Score: 89.49/100

  • Always

  • Usually

  • Sometimes

  • Never

3542 Total Patient Responses

Medication information

Score: 74.27/100

  • Always

  • Usually

  • Sometimes

  • Never

3841 Total Patient Responses

Food

Score: 82.97/100

  • Always

  • Usually

  • Sometimes

  • Never

4538 Total Patient Responses

Discharge information

Score: 70.03/100

  • Yes

  • No

4395 Total Patient Responses

Likely To Recommend Hospital

87.07%

1895 Total Patient Responses

Overall Experience Score

8.21/10

1895 Total Patient Responses

Reception staff

Score: 95.49/100

1862 Total Patient Responses

Nursing staff

Score: 94.97/100

2042 Total Patient Responses

Doctors

Score: 90.26/100

1975 Total Patient Responses

Pain management

Score: 91.05/100

1732 Total Patient Responses

Emergency Unit environment

Score: 97.60/100

1873 Total Patient Responses

Responsiveness of staff

Score: 92.86/100

1765 Total Patient Responses

Medication information

Score: 86.48/100

1694 Total Patient Responses

Prioritisation

Score: 83.81/100

2298 Total Patient Responses