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Patient experience survey

3584

Happy Clients

4145

Surveys Completed

Life Flora Hospital

Reporting Period: 2024-07-12 - 2025-07-12

Likely To Recommend Hospital

92.04%

4145 Total Patient Responses

Overall Experience Score

8.65/10

4145 Total Patient Responses

Admission staff

Score: 96.37/100

  • Yes

  • No

4176 Total Patient Responses

Nursing staff

Score: 91.68/100

  • Always

  • Usually

  • Sometimes

  • Never

5179 Total Patient Responses

Doctors

Score: 94.42/100

  • Always

  • Usually

  • Sometimes

  • Never

4876 Total Patient Responses

Pain management

Score: 93.03/100

  • Always

  • Usually

  • Sometimes

  • Never

3898 Total Patient Responses

Hospital environment

Score: 87.77/100

  • Always

  • Usually

  • Sometimes

  • Never

5428 Total Patient Responses

Responsiveness of staff

Score: 90.63/100

  • Always

  • Usually

  • Sometimes

  • Never

4020 Total Patient Responses

Medication information

Score: 75.96/100

  • Always

  • Usually

  • Sometimes

  • Never

4407 Total Patient Responses

Food

Score: 85.39/100

  • Always

  • Usually

  • Sometimes

  • Never

5040 Total Patient Responses

Discharge information

Score: 71.60/100

  • Yes

  • No

5084 Total Patient Responses

Likely To Recommend Hospital

87.79%

2007 Total Patient Responses

Overall Experience Score

8.15/10

2007 Total Patient Responses

Reception staff

Score: 96.11/100

1979 Total Patient Responses

Nursing staff

Score: 95.16/100

2167 Total Patient Responses

Doctors

Score: 90.59/100

2086 Total Patient Responses

Pain management

Score: 90.79/100

1857 Total Patient Responses

Emergency Unit environment

Score: 97.94/100

1990 Total Patient Responses

Responsiveness of staff

Score: 91.53/100

1888 Total Patient Responses

Medication information

Score: 86.84/100

1771 Total Patient Responses

Prioritisation

Score: 83.54/100

2414 Total Patient Responses