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Patient experience survey

3655

Happy Clients

4257

Surveys Completed

Life Flora Hospital

Reporting Period: 2024-03-14 - 2025-03-14

Likely To Recommend Hospital

91.42%

4257 Total Patient Responses

Overall Experience Score

8.59/10

4257 Total Patient Responses

Admission staff

Score: 96.60/100

  • Yes

  • No

4289 Total Patient Responses

Nursing staff

Score: 91.23/100

  • Always

  • Usually

  • Sometimes

  • Never

5326 Total Patient Responses

Doctors

Score: 94.11/100

  • Always

  • Usually

  • Sometimes

  • Never

4994 Total Patient Responses

Pain management

Score: 92.74/100

  • Always

  • Usually

  • Sometimes

  • Never

3946 Total Patient Responses

Hospital environment

Score: 87.62/100

  • Always

  • Usually

  • Sometimes

  • Never

5566 Total Patient Responses

Responsiveness of staff

Score: 89.82/100

  • Always

  • Usually

  • Sometimes

  • Never

4107 Total Patient Responses

Medication information

Score: 75.57/100

  • Always

  • Usually

  • Sometimes

  • Never

4480 Total Patient Responses

Food

Score: 85.51/100

  • Always

  • Usually

  • Sometimes

  • Never

5127 Total Patient Responses

Discharge information

Score: 70.62/100

  • Yes

  • No

5259 Total Patient Responses

Likely To Recommend Hospital

87.26%

2096 Total Patient Responses

Overall Experience Score

8.1/10

2096 Total Patient Responses

Reception staff

Score: 96.56/100

2066 Total Patient Responses

Nursing staff

Score: 94.97/100

2266 Total Patient Responses

Doctors

Score: 90.14/100

2196 Total Patient Responses

Pain management

Score: 90.48/100

1922 Total Patient Responses

Emergency Unit environment

Score: 97.73/100

2075 Total Patient Responses

Responsiveness of staff

Score: 91.73/100

1960 Total Patient Responses

Medication information

Score: 86.18/100

1845 Total Patient Responses

Prioritisation

Score: 83.22/100

2530 Total Patient Responses