Patient experience survey

3047

Happy Clients

3589

Surveys Completed

Life Flora Hospital

Reporting Period: 2025-07-13 - 2026-07-13

Likely To Recommend Hospital

90.72%

3589 Total Patient Responses

Overall Experience Score

8.49/10

3589 Total Patient Responses

Admission staff

Score: 96.60/100

  • Yes

  • No

3590 Total Patient Responses

Nursing staff

Score: 90.36/100

  • Always

  • Usually

  • Sometimes

  • Never

4587 Total Patient Responses

Doctors

Score: 94.45/100

  • Always

  • Usually

  • Sometimes

  • Never

4231 Total Patient Responses

Pain management

Score: 92.37/100

  • Always

  • Usually

  • Sometimes

  • Never

3418 Total Patient Responses

Hospital environment

Score: 86.35/100

  • Always

  • Usually

  • Sometimes

  • Never

4835 Total Patient Responses

Responsiveness of staff

Score: 89.41/100

  • Always

  • Usually

  • Sometimes

  • Never

3522 Total Patient Responses

Medication information

Score: 74.11/100

  • Always

  • Usually

  • Sometimes

  • Never

3823 Total Patient Responses

Food

Score: 82.96/100

  • Always

  • Usually

  • Sometimes

  • Never

4506 Total Patient Responses

Discharge information

Score: 69.87/100

  • Yes

  • No

4385 Total Patient Responses

Likely To Recommend Hospital

86.9%

1886 Total Patient Responses

Overall Experience Score

8.21/10

1886 Total Patient Responses

Reception staff

Score: 95.30/100

1850 Total Patient Responses

Nursing staff

Score: 94.85/100

2031 Total Patient Responses

Doctors

Score: 89.91/100

1968 Total Patient Responses

Pain management

Score: 91.09/100

1728 Total Patient Responses

Emergency Unit environment

Score: 97.42/100

1862 Total Patient Responses

Responsiveness of staff

Score: 92.65/100

1754 Total Patient Responses

Medication information

Score: 86.26/100

1689 Total Patient Responses

Prioritisation

Score: 84.02/100

2278 Total Patient Responses