Patient experience survey

3581

Happy Clients

4138

Surveys Completed

Life Flora Hospital

Reporting Period: 2024-07-15 - 2025-07-15

Likely To Recommend Hospital

92.03%

4138 Total Patient Responses

Overall Experience Score

8.65/10

4138 Total Patient Responses

Admission staff

Score: 96.38/100

  • Yes

  • No

4167 Total Patient Responses

Nursing staff

Score: 91.68/100

  • Always

  • Usually

  • Sometimes

  • Never

5166 Total Patient Responses

Doctors

Score: 94.41/100

  • Always

  • Usually

  • Sometimes

  • Never

4869 Total Patient Responses

Pain management

Score: 92.99/100

  • Always

  • Usually

  • Sometimes

  • Never

3891 Total Patient Responses

Hospital environment

Score: 87.75/100

  • Always

  • Usually

  • Sometimes

  • Never

5419 Total Patient Responses

Responsiveness of staff

Score: 90.62/100

  • Always

  • Usually

  • Sometimes

  • Never

4006 Total Patient Responses

Medication information

Score: 75.91/100

  • Always

  • Usually

  • Sometimes

  • Never

4401 Total Patient Responses

Food

Score: 85.38/100

  • Always

  • Usually

  • Sometimes

  • Never

5027 Total Patient Responses

Discharge information

Score: 71.60/100

  • Yes

  • No

5077 Total Patient Responses

Likely To Recommend Hospital

87.63%

2005 Total Patient Responses

Overall Experience Score

8.13/10

2005 Total Patient Responses

Reception staff

Score: 96.05/100

1976 Total Patient Responses

Nursing staff

Score: 95.10/100

2167 Total Patient Responses

Doctors

Score: 90.55/100

2085 Total Patient Responses

Pain management

Score: 90.67/100

1854 Total Patient Responses

Emergency Unit environment

Score: 97.94/100

1988 Total Patient Responses

Responsiveness of staff

Score: 91.46/100

1885 Total Patient Responses

Medication information

Score: 86.72/100

1770 Total Patient Responses

Prioritisation

Score: 83.47/100

2414 Total Patient Responses