Patient experience survey

2311

Happy Clients

2754

Surveys Completed

Life Flora Hospital

Reporting Period: 2018-10-14 - 2019-10-14

Likely To Recommend Hospital

83.16%

2754 Total Patient Responses

Overall Experience Score

8.12/10

2754 Total Patient Responses

Admission Staff

Score: 94.80/100

  • Yes

  • No

2684 Total Patient Responses

Nursing Staff

Score: 86.99/100

2744 Total Patient Responses

Doctors

Score: 92.87/100

2734 Total Patient Responses

Pain Management

Score: 88.68/100

2275 Total Patient Responses

Hospital Environment

Score: 81.50/100

2577 Total Patient Responses

Responsiveness of Staff

Score: 85.41/100

2202 Total Patient Responses

Medication Information

Score: 69.07/100

2160 Total Patient Responses

Food

Score: 83.48/100

2513 Total Patient Responses

Discharge Information

Score: 64.62/100

2754 Total Patient Responses

Likely To Recommend Hospital

79.98%

1761 Total Patient Responses

Overall Experience Score

7.88/10

1761 Total Patient Responses

Reception Staff

Score: 95.24/100

1721 Total Patient Responses

Nursing Staff

Score: 93.38/100

1754 Total Patient Responses

Doctors

Score: 87.95/100

1726 Total Patient Responses

Pain Management

Score: 89.21/100

1585 Total Patient Responses

Emergency Unit Environment

Score: 97.63/100

1733 Total Patient Responses

Responsiveness of Staff

Score: 91.73/100

1620 Total Patient Responses

Medication Information

Score: 84.57/100

1555 Total Patient Responses

PRIORITISATION

Score: 77.23/100

1741 Total Patient Responses