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Patient experience survey

2994

Happy Clients

3527

Surveys Completed

Life Flora Hospital

Reporting Period: 2025-08-22 - 2026-08-22

Likely To Recommend Hospital

90.67%

3527 Total Patient Responses

Overall Experience Score

8.48/10

3527 Total Patient Responses

Admission staff

Score: 96.57/100

  • Yes

  • No

3526 Total Patient Responses

Nursing staff

Score: 90.19/100

  • Always

  • Usually

  • Sometimes

  • Never

4520 Total Patient Responses

Doctors

Score: 94.35/100

  • Always

  • Usually

  • Sometimes

  • Never

4160 Total Patient Responses

Pain management

Score: 92.18/100

  • Always

  • Usually

  • Sometimes

  • Never

3366 Total Patient Responses

Hospital environment

Score: 85.96/100

  • Always

  • Usually

  • Sometimes

  • Never

4766 Total Patient Responses

Responsiveness of staff

Score: 89.60/100

  • Always

  • Usually

  • Sometimes

  • Never

3479 Total Patient Responses

Medication information

Score: 74.33/100

  • Always

  • Usually

  • Sometimes

  • Never

3771 Total Patient Responses

Food

Score: 83.11/100

  • Always

  • Usually

  • Sometimes

  • Never

4446 Total Patient Responses

Discharge information

Score: 70.28/100

  • Yes

  • No

4301 Total Patient Responses

Likely To Recommend Hospital

87.22%

1871 Total Patient Responses

Overall Experience Score

8.22/10

1871 Total Patient Responses

Reception staff

Score: 95.75/100

1837 Total Patient Responses

Nursing staff

Score: 95.07/100

2018 Total Patient Responses

Doctors

Score: 90.53/100

1948 Total Patient Responses

Pain management

Score: 91.21/100

1707 Total Patient Responses

Emergency Unit environment

Score: 97.46/100

1849 Total Patient Responses

Responsiveness of staff

Score: 92.85/100

1748 Total Patient Responses

Medication information

Score: 86.48/100

1672 Total Patient Responses

Prioritisation

Score: 83.98/100

2280 Total Patient Responses