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Patient experience survey

3104

Happy Clients

3630

Surveys Completed

Life Flora Hospital

Reporting Period: 2025-05-14 - 2026-05-14

Likely To Recommend Hospital

91.43%

3629 Total Patient Responses

Overall Experience Score

8.54/10

3630 Total Patient Responses

Admission staff

Score: 96.89/100

  • Yes

  • No

3633 Total Patient Responses

Nursing staff

Score: 90.95/100

  • Always

  • Usually

  • Sometimes

  • Never

4614 Total Patient Responses

Doctors

Score: 95.09/100

  • Always

  • Usually

  • Sometimes

  • Never

4260 Total Patient Responses

Pain management

Score: 93.05/100

  • Always

  • Usually

  • Sometimes

  • Never

3430 Total Patient Responses

Hospital environment

Score: 86.99/100

  • Always

  • Usually

  • Sometimes

  • Never

4844 Total Patient Responses

Responsiveness of staff

Score: 90.28/100

  • Always

  • Usually

  • Sometimes

  • Never

3539 Total Patient Responses

Medication information

Score: 74.75/100

  • Always

  • Usually

  • Sometimes

  • Never

3834 Total Patient Responses

Food

Score: 83.19/100

  • Always

  • Usually

  • Sometimes

  • Never

4534 Total Patient Responses

Discharge information

Score: 70.27/100

  • Yes

  • No

4449 Total Patient Responses

Likely To Recommend Hospital

87.43%

1909 Total Patient Responses

Overall Experience Score

8.27/10

1909 Total Patient Responses

Reception staff

Score: 95.47/100

1875 Total Patient Responses

Nursing staff

Score: 94.90/100

2059 Total Patient Responses

Doctors

Score: 90.40/100

1979 Total Patient Responses

Pain management

Score: 91.29/100

1746 Total Patient Responses

Emergency Unit environment

Score: 97.51/100

1884 Total Patient Responses

Responsiveness of staff

Score: 93.00/100

1772 Total Patient Responses

Medication information

Score: 86.94/100

1700 Total Patient Responses

Prioritisation

Score: 84.26/100

2298 Total Patient Responses