Patient experience survey

1308

Happy Clients

1576

Surveys Completed

Life Flora Hospital

Reporting Period: 2019-10-22 - 2020-10-22

Likely To Recommend Hospital

81.82%

1576 Total Patient Responses

Overall Experience Score

8.08/10

1576 Total Patient Responses

Admission Staff

Score: 94.67/100

  • Yes

  • No

1531 Total Patient Responses

Nursing Staff

Score: 85.60/100

1572 Total Patient Responses

Doctors

Score: 91.75/100

1566 Total Patient Responses

Pain Management

Score: 87.55/100

1319 Total Patient Responses

Hospital Environment

Score: 81.26/100

1483 Total Patient Responses

Responsiveness of Staff

Score: 83.67/100

1293 Total Patient Responses

Medication Information

Score: 68.58/100

1245 Total Patient Responses

Food

Score: 84.08/100

1457 Total Patient Responses

Discharge Information

Score: 64.78/100

1576 Total Patient Responses

Likely To Recommend Hospital

80.52%

1047 Total Patient Responses

Overall Experience Score

7.86/10

1047 Total Patient Responses

Reception Staff

Score: 95.60/100

1023 Total Patient Responses

Nursing Staff

Score: 93.44/100

1044 Total Patient Responses

Doctors

Score: 88.96/100

1027 Total Patient Responses

Pain Management

Score: 89.05/100

941 Total Patient Responses

Emergency Unit Environment

Score: 97.67/100

1032 Total Patient Responses

Responsiveness of Staff

Score: 91.73/100

979 Total Patient Responses

Medication Information

Score: 85.64/100

919 Total Patient Responses

PRIORITISATION

Score: 76.24/100

1039 Total Patient Responses