Patient experience survey

2209

Happy Clients

2765

Surveys Completed

Life Flora Hospital

Reporting Period: 2017-04-23 - 2018-04-23

Likely To Recommend Hospital

80.22%

2765 Total Patient Responses

Overall Experience Score

7.91/10

2765 Total Patient Responses

Admission Staff

Score: 95.08/100

  • Yes

  • No

2690 Total Patient Responses

Nursing Staff

Score: 85.75/100

2751 Total Patient Responses

Doctors

Score: 92.75/100

2728 Total Patient Responses

Pain Management

Score: 87.61/100

2311 Total Patient Responses

Hospital Environment

Score: 80.61/100

2577 Total Patient Responses

Responsiveness of Staff

Score: 83.45/100

2193 Total Patient Responses

Medication Information

Score: 68.51/100

2180 Total Patient Responses

Food

Score: 76.68/100

2543 Total Patient Responses

Discharge Information

Score: 65.46/100

2765 Total Patient Responses

Likely To Recommend Hospital

74.64%

1645 Total Patient Responses

Overall Experience Score

7.26/10

1645 Total Patient Responses

Reception Staff

Score: 94.31/100

1618 Total Patient Responses

Nursing Staff

Score: 91.86/100

1640 Total Patient Responses

Doctors

Score: 89.08/100

1597 Total Patient Responses

Pain Management

Score: 85.03/100

1456 Total Patient Responses

Emergency Unit Environment

Score: 91.40/100

1604 Total Patient Responses

Responsiveness of Staff

Score: 87.92/100

1515 Total Patient Responses

Medication Information

Score: 84.32/100

1409 Total Patient Responses

PRIORITISATION

Score: 74.25/100

1633 Total Patient Responses