Patient experience survey

2231

Happy Clients

2779

Surveys Completed

Life Flora Hospital

Reporting Period: 2017-06-23 - 2018-06-23

Likely To Recommend Hospital

80.23%

2779 Total Patient Responses

Overall Experience Score

7.91/10

2779 Total Patient Responses

Admission Staff

Score: 94.84/100

  • Yes

  • No

2702 Total Patient Responses

Nursing Staff

Score: 85.87/100

2765 Total Patient Responses

Doctors

Score: 92.60/100

2740 Total Patient Responses

Pain Management

Score: 87.50/100

2321 Total Patient Responses

Hospital Environment

Score: 80.62/100

2598 Total Patient Responses

Responsiveness of Staff

Score: 84.07/100

2203 Total Patient Responses

Medication Information

Score: 67.99/100

2205 Total Patient Responses

Food

Score: 77.54/100

2552 Total Patient Responses

Discharge Information

Score: 65.44/100

2779 Total Patient Responses

Likely To Recommend Hospital

74.25%

1618 Total Patient Responses

Overall Experience Score

7.20/10

1618 Total Patient Responses

Reception Staff

Score: 94.46/100

1588 Total Patient Responses

Nursing Staff

Score: 91.58/100

1613 Total Patient Responses

Doctors

Score: 88.83/100

1571 Total Patient Responses

Pain Management

Score: 84.05/100

1436 Total Patient Responses

Emergency Unit Environment

Score: 91.06/100

1577 Total Patient Responses

Responsiveness of Staff

Score: 87.58/100

1490 Total Patient Responses

Medication Information

Score: 83.79/100

1394 Total Patient Responses

PRIORITISATION

Score: 72.97/100

1605 Total Patient Responses