Patient experience survey

3005

Happy Clients

3541

Surveys Completed

Life Flora Hospital

Reporting Period: 2025-10-10 - 2026-10-10

Likely To Recommend Hospital

90.88%

3541 Total Patient Responses

Overall Experience Score

8.48/10

3541 Total Patient Responses

Admission staff

Score: 96.50/100

  • Yes

  • No

3536 Total Patient Responses

Nursing staff

Score: 90.43/100

  • Always

  • Usually

  • Sometimes

  • Never

4533 Total Patient Responses

Doctors

Score: 94.50/100

  • Always

  • Usually

  • Sometimes

  • Never

4182 Total Patient Responses

Pain management

Score: 92.57/100

  • Always

  • Usually

  • Sometimes

  • Never

3390 Total Patient Responses

Hospital environment

Score: 85.98/100

  • Always

  • Usually

  • Sometimes

  • Never

4795 Total Patient Responses

Responsiveness of staff

Score: 89.86/100

  • Always

  • Usually

  • Sometimes

  • Never

3506 Total Patient Responses

Medication information

Score: 74.36/100

  • Always

  • Usually

  • Sometimes

  • Never

3799 Total Patient Responses

Food

Score: 83.56/100

  • Always

  • Usually

  • Sometimes

  • Never

4463 Total Patient Responses

Discharge information

Score: 70.82/100

  • Yes

  • No

4313 Total Patient Responses

Likely To Recommend Hospital

87.47%

1852 Total Patient Responses

Overall Experience Score

8.22/10

1852 Total Patient Responses

Reception staff

Score: 96.09/100

1818 Total Patient Responses

Nursing staff

Score: 95.39/100

1992 Total Patient Responses

Doctors

Score: 90.59/100

1930 Total Patient Responses

Pain management

Score: 91.45/100

1695 Total Patient Responses

Emergency Unit environment

Score: 97.27/100

1833 Total Patient Responses

Responsiveness of staff

Score: 93.21/100

1739 Total Patient Responses

Medication information

Score: 86.76/100

1654 Total Patient Responses

Prioritisation

Score: 84.09/100

2257 Total Patient Responses