Patient experience survey

1956

Happy Clients

2357

Surveys Completed

Life Flora Hospital

Reporting Period: 2019-05-30 - 2020-05-30

Likely To Recommend Hospital

82.27%

2357 Total Patient Responses

Overall Experience Score

8.06/10

2357 Total Patient Responses

Admission Staff

Score: 95.63/100

  • Yes

  • No

2290 Total Patient Responses

Nursing Staff

Score: 86.12/100

2352 Total Patient Responses

Doctors

Score: 92.21/100

2344 Total Patient Responses

Pain Management

Score: 87.85/100

1951 Total Patient Responses

Hospital Environment

Score: 81.28/100

2205 Total Patient Responses

Responsiveness of Staff

Score: 84.05/100

1914 Total Patient Responses

Medication Information

Score: 69.28/100

1855 Total Patient Responses

Food

Score: 83.47/100

2163 Total Patient Responses

Discharge Information

Score: 64.04/100

2357 Total Patient Responses

Likely To Recommend Hospital

79.78%

1589 Total Patient Responses

Overall Experience Score

7.83/10

1589 Total Patient Responses

Reception Staff

Score: 95.36/100

1552 Total Patient Responses

Nursing Staff

Score: 93.45/100

1582 Total Patient Responses

Doctors

Score: 88.64/100

1558 Total Patient Responses

Pain Management

Score: 88.98/100

1425 Total Patient Responses

Emergency Unit Environment

Score: 97.50/100

1563 Total Patient Responses

Responsiveness of Staff

Score: 91.08/100

1480 Total Patient Responses

Medication Information

Score: 84.81/100

1396 Total Patient Responses

PRIORITISATION

Score: 76.56/100

1574 Total Patient Responses