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Patient experience survey

3655

Happy Clients

4283

Surveys Completed

Life Flora Hospital

Reporting Period: 2023-10-29 - 2024-10-29

Likely To Recommend Hospital

91.01%

4283 Total Patient Responses

Overall Experience Score

8.54/10

4283 Total Patient Responses

Admission staff

Score: 96.85/100

  • Yes

  • No

4289 Total Patient Responses

Nursing staff

Score: 91.00/100

  • Always

  • Usually

  • Sometimes

  • Never

5429 Total Patient Responses

Doctors

Score: 94.00/100

  • Always

  • Usually

  • Sometimes

  • Never

5075 Total Patient Responses

Pain management

Score: 92.37/100

  • Always

  • Usually

  • Sometimes

  • Never

3942 Total Patient Responses

Hospital environment

Score: 86.85/100

  • Always

  • Usually

  • Sometimes

  • Never

5654 Total Patient Responses

Responsiveness of staff

Score: 89.07/100

  • Always

  • Usually

  • Sometimes

  • Never

4138 Total Patient Responses

Medication information

Score: 74.41/100

  • Always

  • Usually

  • Sometimes

  • Never

4493 Total Patient Responses

Food

Score: 84.64/100

  • Always

  • Usually

  • Sometimes

  • Never

5210 Total Patient Responses

Discharge information

Score: 69.23/100

  • Yes

  • No

5311 Total Patient Responses

Likely To Recommend Hospital

87.56%

2236 Total Patient Responses

Overall Experience Score

8.23/10

2236 Total Patient Responses

Reception staff

Score: 96.63/100

2195 Total Patient Responses

Nursing staff

Score: 95.01/100

2421 Total Patient Responses

Doctors

Score: 90.17/100

2320 Total Patient Responses

Pain management

Score: 91.53/100

2042 Total Patient Responses

Emergency Unit environment

Score: 97.47/100

2215 Total Patient Responses

Responsiveness of staff

Score: 92.42/100

2071 Total Patient Responses

Medication information

Score: 86.82/100

1981 Total Patient Responses

Prioritisation

Score: 83.41/100

2704 Total Patient Responses