Patient experience survey

1204

Happy Clients

1491

Surveys Completed

Life Flora Hospital

Reporting Period: 2021-01-18 - 2022-01-18

Likely To Recommend Hospital

80.80%

1491 Total Patient Responses

Overall Experience Score

7.93/10

1491 Total Patient Responses

Admission Staff

Score: 94.50/100

  • Yes

  • No

1451 Total Patient Responses

Nursing Staff

Score: 84.10/100

1488 Total Patient Responses

Doctors

Score: 92.13/100

1483 Total Patient Responses

Pain Management

Score: 86.57/100

1277 Total Patient Responses

Hospital Environment

Score: 79.86/100

1413 Total Patient Responses

Responsiveness of Staff

Score: 81.87/100

1284 Total Patient Responses

Medication Information

Score: 65.28/100

1225 Total Patient Responses

Food

Score: 81.47/100

1385 Total Patient Responses

Discharge Information

Score: 64.39/100

1491 Total Patient Responses

Likely To Recommend Hospital

80.25%

859 Total Patient Responses

Overall Experience Score

7.76/10

859 Total Patient Responses

Reception Staff

Score: 95.04/100

826 Total Patient Responses

Nursing Staff

Score: 91.75/100

856 Total Patient Responses

Doctors

Score: 88.04/100

846 Total Patient Responses

Pain Management

Score: 87.04/100

756 Total Patient Responses

Emergency Unit Environment

Score: 96.42/100

837 Total Patient Responses

Responsiveness of Staff

Score: 88.56/100

804 Total Patient Responses

Medication Information

Score: 81.22/100

724 Total Patient Responses

PRIORITISATION

Score: 76.30/100

846 Total Patient Responses