Patient experience survey

2154

Happy Clients

2607

Surveys Completed

Life Flora Hospital

Reporting Period: 2018-02-16 - 2019-02-16

Likely To Recommend Hospital

82.50%

2607 Total Patient Responses

Overall Experience Score

8.08/10

2607 Total Patient Responses

Admission Staff

Score: 94.57/100

  • Yes

  • No

2547 Total Patient Responses

Nursing Staff

Score: 87.48/100

2597 Total Patient Responses

Doctors

Score: 93.06/100

2581 Total Patient Responses

Pain Management

Score: 88.90/100

2153 Total Patient Responses

Hospital Environment

Score: 81.47/100

2448 Total Patient Responses

Responsiveness of Staff

Score: 86.35/100

2063 Total Patient Responses

Medication Information

Score: 71.15/100

2051 Total Patient Responses

Food

Score: 80.98/100

2362 Total Patient Responses

Discharge Information

Score: 65.50/100

2607 Total Patient Responses

Likely To Recommend Hospital

77.44%

1501 Total Patient Responses

Overall Experience Score

7.56/10

1501 Total Patient Responses

Reception Staff

Score: 94.90/100

1471 Total Patient Responses

Nursing Staff

Score: 91.78/100

1496 Total Patient Responses

Doctors

Score: 88.61/100

1462 Total Patient Responses

Pain Management

Score: 85.90/100

1362 Total Patient Responses

Emergency Unit Environment

Score: 94.68/100

1466 Total Patient Responses

Responsiveness of Staff

Score: 89.52/100

1384 Total Patient Responses

Medication Information

Score: 84.06/100

1324 Total Patient Responses

PRIORITISATION

Score: 74.86/100

1488 Total Patient Responses