Patient experience survey

2200

Happy Clients

2620

Surveys Completed

Life Flora Hospital

Reporting Period: 2018-08-24 - 2019-08-24

Likely To Recommend Hospital

83.38%

2620 Total Patient Responses

Overall Experience Score

8.13/10

2620 Total Patient Responses

Admission Staff

Score: 94.54/100

  • Yes

  • No

2558 Total Patient Responses

Nursing Staff

Score: 87.45/100

2610 Total Patient Responses

Doctors

Score: 93.14/100

2598 Total Patient Responses

Pain Management

Score: 88.93/100

2174 Total Patient Responses

Hospital Environment

Score: 81.59/100

2461 Total Patient Responses

Responsiveness of Staff

Score: 85.89/100

2110 Total Patient Responses

Medication Information

Score: 70.09/100

2068 Total Patient Responses

Food

Score: 83.19/100

2398 Total Patient Responses

Discharge Information

Score: 64.73/100

2620 Total Patient Responses

Likely To Recommend Hospital

80.27%

1650 Total Patient Responses

Overall Experience Score

7.91/10

1650 Total Patient Responses

Reception Staff

Score: 95.37/100

1619 Total Patient Responses

Nursing Staff

Score: 93.12/100

1645 Total Patient Responses

Doctors

Score: 88.39/100

1621 Total Patient Responses

Pain Management

Score: 89.37/100

1487 Total Patient Responses

Emergency Unit Environment

Score: 97.53/100

1621 Total Patient Responses

Responsiveness of Staff

Score: 91.57/100

1519 Total Patient Responses

Medication Information

Score: 85.60/100

1465 Total Patient Responses

PRIORITISATION

Score: 77.74/100

1631 Total Patient Responses