Patient experience survey

2234

Happy Clients

2662

Surveys Completed

Life Flora Hospital

Reporting Period: 2018-04-17 - 2019-04-17

Likely To Recommend Hospital

83.42%

2662 Total Patient Responses

Overall Experience Score

8.16/10

2662 Total Patient Responses

Admission Staff

Score: 94.54/100

  • Yes

  • No

2605 Total Patient Responses

Nursing Staff

Score: 87.72/100

2651 Total Patient Responses

Doctors

Score: 93.02/100

2633 Total Patient Responses

Pain Management

Score: 88.81/100

2198 Total Patient Responses

Hospital Environment

Score: 81.73/100

2495 Total Patient Responses

Responsiveness of Staff

Score: 86.51/100

2125 Total Patient Responses

Medication Information

Score: 70.42/100

2090 Total Patient Responses

Food

Score: 81.83/100

2426 Total Patient Responses

Discharge Information

Score: 64.95/100

2662 Total Patient Responses

Likely To Recommend Hospital

78.66%

1552 Total Patient Responses

Overall Experience Score

7.70/10

1552 Total Patient Responses

Reception Staff

Score: 94.74/100

1521 Total Patient Responses

Nursing Staff

Score: 92.38/100

1548 Total Patient Responses

Doctors

Score: 88.25/100

1517 Total Patient Responses

Pain Management

Score: 87.22/100

1408 Total Patient Responses

Emergency Unit Environment

Score: 95.85/100

1519 Total Patient Responses

Responsiveness of Staff

Score: 90.39/100

1426 Total Patient Responses

Medication Information

Score: 84.73/100

1362 Total Patient Responses

PRIORITISATION

Score: 75.90/100

1537 Total Patient Responses