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Patient experience survey

3217

Happy Clients

3756

Surveys Completed

Life Flora Hospital

Reporting Period: 2025-02-20 - 2026-02-20

Likely To Recommend Hospital

91.3%

3756 Total Patient Responses

Overall Experience Score

8.56/10

3756 Total Patient Responses

Admission staff

Score: 96.49/100

  • Yes

  • No

3780 Total Patient Responses

Nursing staff

Score: 90.98/100

  • Always

  • Usually

  • Sometimes

  • Never

4760 Total Patient Responses

Doctors

Score: 95.01/100

  • Always

  • Usually

  • Sometimes

  • Never

4383 Total Patient Responses

Pain management

Score: 92.72/100

  • Always

  • Usually

  • Sometimes

  • Never

3550 Total Patient Responses

Hospital environment

Score: 87.27/100

  • Always

  • Usually

  • Sometimes

  • Never

4978 Total Patient Responses

Responsiveness of staff

Score: 90.16/100

  • Always

  • Usually

  • Sometimes

  • Never

3654 Total Patient Responses

Medication information

Score: 74.46/100

  • Always

  • Usually

  • Sometimes

  • Never

3982 Total Patient Responses

Food

Score: 82.41/100

  • Always

  • Usually

  • Sometimes

  • Never

4694 Total Patient Responses

Discharge information

Score: 70.57/100

  • Yes

  • No

4603 Total Patient Responses

Likely To Recommend Hospital

87.63%

1948 Total Patient Responses

Overall Experience Score

8.26/10

1948 Total Patient Responses

Reception staff

Score: 95.52/100

1918 Total Patient Responses

Nursing staff

Score: 94.86/100

2098 Total Patient Responses

Doctors

Score: 90.27/100

2019 Total Patient Responses

Pain management

Score: 90.80/100

1793 Total Patient Responses

Emergency Unit environment

Score: 97.77/100

1927 Total Patient Responses

Responsiveness of staff

Score: 92.54/100

1823 Total Patient Responses

Medication information

Score: 86.48/100

1731 Total Patient Responses

Prioritisation

Score: 84.31/100

2334 Total Patient Responses