Patient experience survey

3363

Happy Clients

3887

Surveys Completed

Life Flora Hospital

Reporting Period: 2024-10-29 - 2025-10-29

Likely To Recommend Hospital

92%

3887 Total Patient Responses

Overall Experience Score

8.65/10

3887 Total Patient Responses

Admission staff

Score: 96.46/100

  • Yes

  • No

3921 Total Patient Responses

Nursing staff

Score: 91.69/100

  • Always

  • Usually

  • Sometimes

  • Never

4873 Total Patient Responses

Doctors

Score: 94.88/100

  • Always

  • Usually

  • Sometimes

  • Never

4543 Total Patient Responses

Pain management

Score: 93.05/100

  • Always

  • Usually

  • Sometimes

  • Never

3696 Total Patient Responses

Hospital environment

Score: 87.84/100

  • Always

  • Usually

  • Sometimes

  • Never

5058 Total Patient Responses

Responsiveness of staff

Score: 90.74/100

  • Always

  • Usually

  • Sometimes

  • Never

3750 Total Patient Responses

Medication information

Score: 75.70/100

  • Always

  • Usually

  • Sometimes

  • Never

4090 Total Patient Responses

Food

Score: 84.34/100

  • Always

  • Usually

  • Sometimes

  • Never

4764 Total Patient Responses

Discharge information

Score: 71.11/100

  • Yes

  • No

4752 Total Patient Responses

Likely To Recommend Hospital

87.25%

2008 Total Patient Responses

Overall Experience Score

8.13/10

2008 Total Patient Responses

Reception staff

Score: 95.36/100

1982 Total Patient Responses

Nursing staff

Score: 94.72/100

2170 Total Patient Responses

Doctors

Score: 90.02/100

2092 Total Patient Responses

Pain management

Score: 90.63/100

1846 Total Patient Responses

Emergency Unit environment

Score: 97.89/100

1990 Total Patient Responses

Responsiveness of staff

Score: 91.63/100

1876 Total Patient Responses

Medication information

Score: 86.28/100

1778 Total Patient Responses

Prioritisation

Score: 83.71/100

2407 Total Patient Responses