Patient experience survey

3322

Happy Clients

3849

Surveys Completed

Life Flora Hospital

Reporting Period: 2024-11-19 - 2025-11-19

Likely To Recommend Hospital

91.85%

3849 Total Patient Responses

Overall Experience Score

8.63/10

3849 Total Patient Responses

Admission staff

Score: 96.50/100

  • Yes

  • No

3878 Total Patient Responses

Nursing staff

Score: 91.62/100

  • Always

  • Usually

  • Sometimes

  • Never

4838 Total Patient Responses

Doctors

Score: 94.82/100

  • Always

  • Usually

  • Sometimes

  • Never

4487 Total Patient Responses

Pain management

Score: 92.97/100

  • Always

  • Usually

  • Sometimes

  • Never

3670 Total Patient Responses

Hospital environment

Score: 87.73/100

  • Always

  • Usually

  • Sometimes

  • Never

5013 Total Patient Responses

Responsiveness of staff

Score: 90.41/100

  • Always

  • Usually

  • Sometimes

  • Never

3722 Total Patient Responses

Medication information

Score: 75.57/100

  • Always

  • Usually

  • Sometimes

  • Never

4072 Total Patient Responses

Food

Score: 84.06/100

  • Always

  • Usually

  • Sometimes

  • Never

4741 Total Patient Responses

Discharge information

Score: 70.90/100

  • Yes

  • No

4710 Total Patient Responses

Likely To Recommend Hospital

87.11%

2009 Total Patient Responses

Overall Experience Score

8.14/10

2009 Total Patient Responses

Reception staff

Score: 95.35/100

1979 Total Patient Responses

Nursing staff

Score: 94.74/100

2172 Total Patient Responses

Doctors

Score: 89.95/100

2090 Total Patient Responses

Pain management

Score: 90.72/100

1842 Total Patient Responses

Emergency Unit environment

Score: 97.94/100

1990 Total Patient Responses

Responsiveness of staff

Score: 91.64/100

1879 Total Patient Responses

Medication information

Score: 86.29/100

1780 Total Patient Responses

Prioritisation

Score: 83.68/100

2413 Total Patient Responses