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Patient experience survey

3569

Happy Clients

4127

Surveys Completed

Life Flora Hospital

Reporting Period: 2024-06-09 - 2025-06-09

Likely To Recommend Hospital

92%

4127 Total Patient Responses

Overall Experience Score

8.64/10

4127 Total Patient Responses

Admission staff

Score: 96.39/100

  • Yes

  • No

4164 Total Patient Responses

Nursing staff

Score: 91.57/100

  • Always

  • Usually

  • Sometimes

  • Never

5144 Total Patient Responses

Doctors

Score: 94.38/100

  • Always

  • Usually

  • Sometimes

  • Never

4829 Total Patient Responses

Pain management

Score: 93.17/100

  • Always

  • Usually

  • Sometimes

  • Never

3864 Total Patient Responses

Hospital environment

Score: 87.91/100

  • Always

  • Usually

  • Sometimes

  • Never

5407 Total Patient Responses

Responsiveness of staff

Score: 90.39/100

  • Always

  • Usually

  • Sometimes

  • Never

4009 Total Patient Responses

Medication information

Score: 76.02/100

  • Always

  • Usually

  • Sometimes

  • Never

4395 Total Patient Responses

Food

Score: 85.73/100

  • Always

  • Usually

  • Sometimes

  • Never

5004 Total Patient Responses

Discharge information

Score: 71.51/100

  • Yes

  • No

5055 Total Patient Responses

Likely To Recommend Hospital

87.14%

1999 Total Patient Responses

Overall Experience Score

8.14/10

1999 Total Patient Responses

Reception staff

Score: 96.15/100

1973 Total Patient Responses

Nursing staff

Score: 94.98/100

2171 Total Patient Responses

Doctors

Score: 90.04/100

2096 Total Patient Responses

Pain management

Score: 90.34/100

1853 Total Patient Responses

Emergency Unit environment

Score: 97.83/100

1982 Total Patient Responses

Responsiveness of staff

Score: 91.36/100

1876 Total Patient Responses

Medication information

Score: 86.45/100

1764 Total Patient Responses

Prioritisation

Score: 83.15/100

2413 Total Patient Responses