Patient experience survey

2992

Happy Clients

3527

Surveys Completed

Life Flora Hospital

Reporting Period: 2025-09-25 - 2026-09-25

Likely To Recommend Hospital

90.75%

3527 Total Patient Responses

Overall Experience Score

8.48/10

3527 Total Patient Responses

Admission staff

Score: 96.48/100

  • Yes

  • No

3529 Total Patient Responses

Nursing staff

Score: 90.41/100

  • Always

  • Usually

  • Sometimes

  • Never

4521 Total Patient Responses

Doctors

Score: 94.46/100

  • Always

  • Usually

  • Sometimes

  • Never

4163 Total Patient Responses

Pain management

Score: 92.44/100

  • Always

  • Usually

  • Sometimes

  • Never

3367 Total Patient Responses

Hospital environment

Score: 85.95/100

  • Always

  • Usually

  • Sometimes

  • Never

4787 Total Patient Responses

Responsiveness of staff

Score: 89.96/100

  • Always

  • Usually

  • Sometimes

  • Never

3496 Total Patient Responses

Medication information

Score: 74.21/100

  • Always

  • Usually

  • Sometimes

  • Never

3788 Total Patient Responses

Food

Score: 83.46/100

  • Always

  • Usually

  • Sometimes

  • Never

4444 Total Patient Responses

Discharge information

Score: 70.77/100

  • Yes

  • No

4302 Total Patient Responses

Likely To Recommend Hospital

87.64%

1861 Total Patient Responses

Overall Experience Score

8.24/10

1861 Total Patient Responses

Reception staff

Score: 95.84/100

1826 Total Patient Responses

Nursing staff

Score: 95.27/100

2005 Total Patient Responses

Doctors

Score: 90.64/100

1938 Total Patient Responses

Pain management

Score: 91.28/100

1709 Total Patient Responses

Emergency Unit environment

Score: 97.39/100

1841 Total Patient Responses

Responsiveness of staff

Score: 93.02/100

1749 Total Patient Responses

Medication information

Score: 87.05/100

1660 Total Patient Responses

Prioritisation

Score: 84.06/100

2260 Total Patient Responses