Patient experience survey

3546

Happy Clients

4092

Surveys Completed

Life Flora Hospital

Reporting Period: 2024-08-22 - 2025-08-22

Likely To Recommend Hospital

92.2%

4092 Total Patient Responses

Overall Experience Score

8.66/10

4092 Total Patient Responses

Admission staff

Score: 96.43/100

  • Yes

  • No

4121 Total Patient Responses

Nursing staff

Score: 91.78/100

  • Always

  • Usually

  • Sometimes

  • Never

5102 Total Patient Responses

Doctors

Score: 94.57/100

  • Always

  • Usually

  • Sometimes

  • Never

4809 Total Patient Responses

Pain management

Score: 93.31/100

  • Always

  • Usually

  • Sometimes

  • Never

3848 Total Patient Responses

Hospital environment

Score: 87.98/100

  • Always

  • Usually

  • Sometimes

  • Never

5349 Total Patient Responses

Responsiveness of staff

Score: 90.94/100

  • Always

  • Usually

  • Sometimes

  • Never

3948 Total Patient Responses

Medication information

Score: 76.02/100

  • Always

  • Usually

  • Sometimes

  • Never

4346 Total Patient Responses

Food

Score: 85.14/100

  • Always

  • Usually

  • Sometimes

  • Never

4983 Total Patient Responses

Discharge information

Score: 71.62/100

  • Yes

  • No

5009 Total Patient Responses

Likely To Recommend Hospital

87.14%

1976 Total Patient Responses

Overall Experience Score

8.11/10

1976 Total Patient Responses

Reception staff

Score: 95.53/100

1947 Total Patient Responses

Nursing staff

Score: 94.81/100

2138 Total Patient Responses

Doctors

Score: 90.18/100

2056 Total Patient Responses

Pain management

Score: 90.38/100

1819 Total Patient Responses

Emergency Unit environment

Score: 97.86/100

1959 Total Patient Responses

Responsiveness of staff

Score: 91.38/100

1845 Total Patient Responses

Medication information

Score: 86.75/100

1743 Total Patient Responses

Prioritisation

Score: 83.57/100

2372 Total Patient Responses