Patient experience survey

3588

Happy Clients

4151

Surveys Completed

Life Flora Hospital

Reporting Period: 2024-05-20 - 2025-05-20

Likely To Recommend Hospital

91.93%

4151 Total Patient Responses

Overall Experience Score

8.65/10

4151 Total Patient Responses

Admission staff

Score: 96.36/100

  • Yes

  • No

4192 Total Patient Responses

Nursing staff

Score: 91.54/100

  • Always

  • Usually

  • Sometimes

  • Never

5163 Total Patient Responses

Doctors

Score: 94.31/100

  • Always

  • Usually

  • Sometimes

  • Never

4864 Total Patient Responses

Pain management

Score: 93.16/100

  • Always

  • Usually

  • Sometimes

  • Never

3889 Total Patient Responses

Hospital environment

Score: 87.74/100

  • Always

  • Usually

  • Sometimes

  • Never

5421 Total Patient Responses

Responsiveness of staff

Score: 90.37/100

  • Always

  • Usually

  • Sometimes

  • Never

4024 Total Patient Responses

Medication information

Score: 76.18/100

  • Always

  • Usually

  • Sometimes

  • Never

4420 Total Patient Responses

Food

Score: 86.01/100

  • Always

  • Usually

  • Sometimes

  • Never

5016 Total Patient Responses

Discharge information

Score: 71.33/100

  • Yes

  • No

5090 Total Patient Responses

Likely To Recommend Hospital

87.21%

2009 Total Patient Responses

Overall Experience Score

8.14/10

2009 Total Patient Responses

Reception staff

Score: 96.31/100

1980 Total Patient Responses

Nursing staff

Score: 95.10/100

2177 Total Patient Responses

Doctors

Score: 90.00/100

2111 Total Patient Responses

Pain management

Score: 90.64/100

1859 Total Patient Responses

Emergency Unit environment

Score: 97.89/100

1992 Total Patient Responses

Responsiveness of staff

Score: 91.60/100

1880 Total Patient Responses

Medication information

Score: 86.36/100

1781 Total Patient Responses

Prioritisation

Score: 83.36/100

2418 Total Patient Responses