Patient experience survey

3505

Happy Clients

4035

Surveys Completed

Life Flora Hospital

Reporting Period: 2024-09-17 - 2025-09-17

Likely To Recommend Hospital

92.22%

4035 Total Patient Responses

Overall Experience Score

8.68/10

4035 Total Patient Responses

Admission staff

Score: 96.43/100

  • Yes

  • No

4059 Total Patient Responses

Nursing staff

Score: 91.89/100

  • Always

  • Usually

  • Sometimes

  • Never

5046 Total Patient Responses

Doctors

Score: 94.66/100

  • Always

  • Usually

  • Sometimes

  • Never

4741 Total Patient Responses

Pain management

Score: 93.30/100

  • Always

  • Usually

  • Sometimes

  • Never

3826 Total Patient Responses

Hospital environment

Score: 87.94/100

  • Always

  • Usually

  • Sometimes

  • Never

5259 Total Patient Responses

Responsiveness of staff

Score: 90.95/100

  • Always

  • Usually

  • Sometimes

  • Never

3894 Total Patient Responses

Medication information

Score: 75.66/100

  • Always

  • Usually

  • Sometimes

  • Never

4278 Total Patient Responses

Food

Score: 85.03/100

  • Always

  • Usually

  • Sometimes

  • Never

4908 Total Patient Responses

Discharge information

Score: 71.56/100

  • Yes

  • No

4937 Total Patient Responses

Likely To Recommend Hospital

86.85%

1992 Total Patient Responses

Overall Experience Score

8.08/10

1992 Total Patient Responses

Reception staff

Score: 95.42/100

1963 Total Patient Responses

Nursing staff

Score: 94.84/100

2152 Total Patient Responses

Doctors

Score: 89.80/100

2075 Total Patient Responses

Pain management

Score: 90.41/100

1824 Total Patient Responses

Emergency Unit environment

Score: 97.82/100

1974 Total Patient Responses

Responsiveness of staff

Score: 91.43/100

1855 Total Patient Responses

Medication information

Score: 86.20/100

1753 Total Patient Responses

Prioritisation

Score: 83.38/100

2394 Total Patient Responses