Patient experience survey

3155

Happy Clients

3684

Surveys Completed

Life Flora Hospital

Reporting Period: 2025-03-27 - 2026-03-27

Likely To Recommend Hospital

91.4%

3683 Total Patient Responses

Overall Experience Score

8.56/10

3684 Total Patient Responses

Admission staff

Score: 96.67/100

  • Yes

  • No

3701 Total Patient Responses

Nursing staff

Score: 91.02/100

  • Always

  • Usually

  • Sometimes

  • Never

4677 Total Patient Responses

Doctors

Score: 94.84/100

  • Always

  • Usually

  • Sometimes

  • Never

4302 Total Patient Responses

Pain management

Score: 92.68/100

  • Always

  • Usually

  • Sometimes

  • Never

3488 Total Patient Responses

Hospital environment

Score: 87.00/100

  • Always

  • Usually

  • Sometimes

  • Never

4894 Total Patient Responses

Responsiveness of staff

Score: 90.31/100

  • Always

  • Usually

  • Sometimes

  • Never

3577 Total Patient Responses

Medication information

Score: 74.40/100

  • Always

  • Usually

  • Sometimes

  • Never

3902 Total Patient Responses

Food

Score: 83.00/100

  • Always

  • Usually

  • Sometimes

  • Never

4616 Total Patient Responses

Discharge information

Score: 70.04/100

  • Yes

  • No

4522 Total Patient Responses

Likely To Recommend Hospital

87.23%

1951 Total Patient Responses

Overall Experience Score

8.23/10

1951 Total Patient Responses

Reception staff

Score: 95.21/100

1922 Total Patient Responses

Nursing staff

Score: 94.84/100

2106 Total Patient Responses

Doctors

Score: 90.08/100

2026 Total Patient Responses

Pain management

Score: 91.14/100

1783 Total Patient Responses

Emergency Unit environment

Score: 97.67/100

1929 Total Patient Responses

Responsiveness of staff

Score: 92.62/100

1815 Total Patient Responses

Medication information

Score: 86.66/100

1739 Total Patient Responses

Prioritisation

Score: 83.97/100

2341 Total Patient Responses