Patient experience survey

3323

Happy Clients

3849

Surveys Completed

Life Flora Hospital

Reporting Period: 2024-11-18 - 2025-11-18

Likely To Recommend Hospital

91.89%

3849 Total Patient Responses

Overall Experience Score

8.63/10

3849 Total Patient Responses

Admission staff

Score: 96.50/100

  • Yes

  • No

3878 Total Patient Responses

Nursing staff

Score: 91.64/100

  • Always

  • Usually

  • Sometimes

  • Never

4836 Total Patient Responses

Doctors

Score: 94.84/100

  • Always

  • Usually

  • Sometimes

  • Never

4488 Total Patient Responses

Pain management

Score: 92.97/100

  • Always

  • Usually

  • Sometimes

  • Never

3667 Total Patient Responses

Hospital environment

Score: 87.75/100

  • Always

  • Usually

  • Sometimes

  • Never

5005 Total Patient Responses

Responsiveness of staff

Score: 90.44/100

  • Always

  • Usually

  • Sometimes

  • Never

3721 Total Patient Responses

Medication information

Score: 75.59/100

  • Always

  • Usually

  • Sometimes

  • Never

4066 Total Patient Responses

Food

Score: 84.06/100

  • Always

  • Usually

  • Sometimes

  • Never

4736 Total Patient Responses

Discharge information

Score: 70.95/100

  • Yes

  • No

4710 Total Patient Responses

Likely To Recommend Hospital

87.03%

2012 Total Patient Responses

Overall Experience Score

8.13/10

2012 Total Patient Responses

Reception staff

Score: 95.31/100

1982 Total Patient Responses

Nursing staff

Score: 94.67/100

2177 Total Patient Responses

Doctors

Score: 89.95/100

2094 Total Patient Responses

Pain management

Score: 90.68/100

1846 Total Patient Responses

Emergency Unit environment

Score: 97.94/100

1993 Total Patient Responses

Responsiveness of staff

Score: 91.55/100

1882 Total Patient Responses

Medication information

Score: 86.25/100

1782 Total Patient Responses

Prioritisation

Score: 83.58/100

2419 Total Patient Responses