Patient experience survey

3374

Happy Clients

3884

Surveys Completed

Life Flora Hospital

Reporting Period: 2024-10-07 - 2025-10-07

Likely To Recommend Hospital

92.12%

3884 Total Patient Responses

Overall Experience Score

8.69/10

3884 Total Patient Responses

Admission staff

Score: 96.44/100

  • Yes

  • No

3910 Total Patient Responses

Nursing staff

Score: 91.92/100

  • Always

  • Usually

  • Sometimes

  • Never

4864 Total Patient Responses

Doctors

Score: 94.84/100

  • Always

  • Usually

  • Sometimes

  • Never

4560 Total Patient Responses

Pain management

Score: 93.35/100

  • Always

  • Usually

  • Sometimes

  • Never

3688 Total Patient Responses

Hospital environment

Score: 87.99/100

  • Always

  • Usually

  • Sometimes

  • Never

5065 Total Patient Responses

Responsiveness of staff

Score: 91.04/100

  • Always

  • Usually

  • Sometimes

  • Never

3747 Total Patient Responses

Medication information

Score: 75.93/100

  • Always

  • Usually

  • Sometimes

  • Never

4108 Total Patient Responses

Food

Score: 84.96/100

  • Always

  • Usually

  • Sometimes

  • Never

4743 Total Patient Responses

Discharge information

Score: 71.55/100

  • Yes

  • No

4737 Total Patient Responses

Likely To Recommend Hospital

86.92%

1949 Total Patient Responses

Overall Experience Score

8.08/10

1949 Total Patient Responses

Reception staff

Score: 95.58/100

1921 Total Patient Responses

Nursing staff

Score: 94.84/100

2106 Total Patient Responses

Doctors

Score: 89.91/100

2032 Total Patient Responses

Pain management

Score: 90.53/100

1784 Total Patient Responses

Emergency Unit environment

Score: 97.77/100

1932 Total Patient Responses

Responsiveness of staff

Score: 91.74/100

1816 Total Patient Responses

Medication information

Score: 86.10/100

1719 Total Patient Responses

Prioritisation

Score: 83.51/100

2342 Total Patient Responses