Patient experience survey

3159

Happy Clients

3685

Surveys Completed

Life Flora Hospital

Reporting Period: 2025-03-13 - 2026-03-13

Likely To Recommend Hospital

91.37%

3684 Total Patient Responses

Overall Experience Score

8.57/10

3685 Total Patient Responses

Admission staff

Score: 96.61/100

  • Yes

  • No

3706 Total Patient Responses

Nursing staff

Score: 91.10/100

  • Always

  • Usually

  • Sometimes

  • Never

4676 Total Patient Responses

Doctors

Score: 94.86/100

  • Always

  • Usually

  • Sometimes

  • Never

4305 Total Patient Responses

Pain management

Score: 92.71/100

  • Always

  • Usually

  • Sometimes

  • Never

3482 Total Patient Responses

Hospital environment

Score: 87.08/100

  • Always

  • Usually

  • Sometimes

  • Never

4902 Total Patient Responses

Responsiveness of staff

Score: 90.29/100

  • Always

  • Usually

  • Sometimes

  • Never

3577 Total Patient Responses

Medication information

Score: 74.35/100

  • Always

  • Usually

  • Sometimes

  • Never

3914 Total Patient Responses

Food

Score: 82.87/100

  • Always

  • Usually

  • Sometimes

  • Never

4602 Total Patient Responses

Discharge information

Score: 70.27/100

  • Yes

  • No

4511 Total Patient Responses

Likely To Recommend Hospital

86.92%

1949 Total Patient Responses

Overall Experience Score

8.22/10

1949 Total Patient Responses

Reception staff

Score: 95.20/100

1918 Total Patient Responses

Nursing staff

Score: 94.82/100

2103 Total Patient Responses

Doctors

Score: 90.11/100

2025 Total Patient Responses

Pain management

Score: 90.93/100

1786 Total Patient Responses

Emergency Unit environment

Score: 97.67/100

1928 Total Patient Responses

Responsiveness of staff

Score: 92.69/100

1819 Total Patient Responses

Medication information

Score: 86.64/100

1737 Total Patient Responses

Prioritisation

Score: 83.97/100

2342 Total Patient Responses