Patient experience survey

3529

Happy Clients

4062

Surveys Completed

Life Flora Hospital

Reporting Period: 2024-09-11 - 2025-09-11

Likely To Recommend Hospital

92.19%

4062 Total Patient Responses

Overall Experience Score

8.68/10

4062 Total Patient Responses

Admission staff

Score: 96.43/100

  • Yes

  • No

4091 Total Patient Responses

Nursing staff

Score: 91.84/100

  • Always

  • Usually

  • Sometimes

  • Never

5064 Total Patient Responses

Doctors

Score: 94.69/100

  • Always

  • Usually

  • Sometimes

  • Never

4778 Total Patient Responses

Pain management

Score: 93.30/100

  • Always

  • Usually

  • Sometimes

  • Never

3844 Total Patient Responses

Hospital environment

Score: 87.97/100

  • Always

  • Usually

  • Sometimes

  • Never

5293 Total Patient Responses

Responsiveness of staff

Score: 90.82/100

  • Always

  • Usually

  • Sometimes

  • Never

3929 Total Patient Responses

Medication information

Score: 75.62/100

  • Always

  • Usually

  • Sometimes

  • Never

4310 Total Patient Responses

Food

Score: 85.02/100

  • Always

  • Usually

  • Sometimes

  • Never

4941 Total Patient Responses

Discharge information

Score: 71.61/100

  • Yes

  • No

4967 Total Patient Responses

Likely To Recommend Hospital

86.92%

1981 Total Patient Responses

Overall Experience Score

8.08/10

1981 Total Patient Responses

Reception staff

Score: 95.44/100

1952 Total Patient Responses

Nursing staff

Score: 94.85/100

2140 Total Patient Responses

Doctors

Score: 89.91/100

2062 Total Patient Responses

Pain management

Score: 90.43/100

1819 Total Patient Responses

Emergency Unit environment

Score: 97.81/100

1963 Total Patient Responses

Responsiveness of staff

Score: 91.45/100

1849 Total Patient Responses

Medication information

Score: 86.36/100

1745 Total Patient Responses

Prioritisation

Score: 83.30/100

2384 Total Patient Responses