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Patient experience survey

3560

Happy Clients

4125

Surveys Completed

Life Flora Hospital

Reporting Period: 2024-06-29 - 2025-06-29

Likely To Recommend Hospital

91.95%

4125 Total Patient Responses

Overall Experience Score

8.63/10

4125 Total Patient Responses

Admission staff

Score: 96.35/100

  • Yes

  • No

4161 Total Patient Responses

Nursing staff

Score: 91.58/100

  • Always

  • Usually

  • Sometimes

  • Never

5149 Total Patient Responses

Doctors

Score: 94.39/100

  • Always

  • Usually

  • Sometimes

  • Never

4842 Total Patient Responses

Pain management

Score: 93.14/100

  • Always

  • Usually

  • Sometimes

  • Never

3881 Total Patient Responses

Hospital environment

Score: 87.78/100

  • Always

  • Usually

  • Sometimes

  • Never

5414 Total Patient Responses

Responsiveness of staff

Score: 90.50/100

  • Always

  • Usually

  • Sometimes

  • Never

4006 Total Patient Responses

Medication information

Score: 76.10/100

  • Always

  • Usually

  • Sometimes

  • Never

4393 Total Patient Responses

Food

Score: 85.44/100

  • Always

  • Usually

  • Sometimes

  • Never

5013 Total Patient Responses

Discharge information

Score: 71.58/100

  • Yes

  • No

5066 Total Patient Responses

Likely To Recommend Hospital

87.82%

1995 Total Patient Responses

Overall Experience Score

8.16/10

1995 Total Patient Responses

Reception staff

Score: 96.04/100

1968 Total Patient Responses

Nursing staff

Score: 95.11/100

2159 Total Patient Responses

Doctors

Score: 90.53/100

2081 Total Patient Responses

Pain management

Score: 90.85/100

1846 Total Patient Responses

Emergency Unit environment

Score: 98.03/100

1979 Total Patient Responses

Responsiveness of staff

Score: 91.54/100

1879 Total Patient Responses

Medication information

Score: 86.83/100

1762 Total Patient Responses

Prioritisation

Score: 83.46/100

2405 Total Patient Responses