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Patient experience survey

3561

Happy Clients

4100

Surveys Completed

Life Flora Hospital

Reporting Period: 2024-08-01 - 2025-08-01

Likely To Recommend Hospital

92.31%

4100 Total Patient Responses

Overall Experience Score

8.68/10

4100 Total Patient Responses

Admission staff

Score: 96.45/100

  • Yes

  • No

4130 Total Patient Responses

Nursing staff

Score: 91.87/100

  • Always

  • Usually

  • Sometimes

  • Never

5106 Total Patient Responses

Doctors

Score: 94.58/100

  • Always

  • Usually

  • Sometimes

  • Never

4812 Total Patient Responses

Pain management

Score: 93.24/100

  • Always

  • Usually

  • Sometimes

  • Never

3853 Total Patient Responses

Hospital environment

Score: 88.07/100

  • Always

  • Usually

  • Sometimes

  • Never

5367 Total Patient Responses

Responsiveness of staff

Score: 90.96/100

  • Always

  • Usually

  • Sometimes

  • Never

3963 Total Patient Responses

Medication information

Score: 76.30/100

  • Always

  • Usually

  • Sometimes

  • Never

4356 Total Patient Responses

Food

Score: 85.33/100

  • Always

  • Usually

  • Sometimes

  • Never

4981 Total Patient Responses

Discharge information

Score: 71.76/100

  • Yes

  • No

5024 Total Patient Responses

Likely To Recommend Hospital

87.4%

1992 Total Patient Responses

Overall Experience Score

8.12/10

1992 Total Patient Responses

Reception staff

Score: 95.82/100

1964 Total Patient Responses

Nursing staff

Score: 94.98/100

2150 Total Patient Responses

Doctors

Score: 90.34/100

2073 Total Patient Responses

Pain management

Score: 90.48/100

1838 Total Patient Responses

Emergency Unit environment

Score: 97.87/100

1976 Total Patient Responses

Responsiveness of staff

Score: 91.43/100

1866 Total Patient Responses

Medication information

Score: 86.59/100

1760 Total Patient Responses

Prioritisation

Score: 83.32/100

2400 Total Patient Responses