Patient experience survey

920

Happy Clients

965

Surveys Completed

Life Faerie Glen Hospital

Reporting Period: 2017-10-21 - 2018-10-21

Likely To Recommend Hospital

94.96%

965 Total Patient Responses

Overall Experience Score

9.14/10

965 Total Patient Responses

Admission Staff

Score: 98.59/100

  • Yes

  • No

964 Total Patient Responses

Nursing Staff

Score: 92.57/100

965 Total Patient Responses

Doctors

Score: 97.50/100

964 Total Patient Responses

Pain Management

Score: 94.21/100

915 Total Patient Responses

Hospital Environment

Score: 89.12/100

928 Total Patient Responses

Responsiveness of Staff

Score: 92.57/100

885 Total Patient Responses

Medication Information

Score: 81.45/100

777 Total Patient Responses

Food

Score: 93.09/100

934 Total Patient Responses

Discharge Information

Score: 84.87/100

965 Total Patient Responses

Likely To Recommend Hospital

92.12%

558 Total Patient Responses

Overall Experience Score

8.92/10

558 Total Patient Responses

Reception Staff

Score: 98.20/100

557 Total Patient Responses

Nursing Staff

Score: 98.49/100

557 Total Patient Responses

Doctors

Score: 95.65/100

555 Total Patient Responses

Pain Management

Score: 96.24/100

479 Total Patient Responses

Emergency Unit Environment

Score: 99.82/100

546 Total Patient Responses

Responsiveness of Staff

Score: 98.33/100

478 Total Patient Responses

Medication Information

Score: 94.63/100

484 Total Patient Responses

PRIORITISATION

Score: 90.18/100

539 Total Patient Responses