Patient experience survey

770

Happy Clients

828

Surveys Completed

Life Faerie Glen Hospital

Reporting Period: 2019-08-05 - 2020-08-05

Likely To Recommend Hospital

93.08%

828 Total Patient Responses

Overall Experience Score

8.90/10

828 Total Patient Responses

Admission Staff

Score: 97.51/100

  • Yes

  • No

828 Total Patient Responses

Nursing Staff

Score: 90.84/100

827 Total Patient Responses

Doctors

Score: 98.33/100

827 Total Patient Responses

Pain Management

Score: 93.25/100

758 Total Patient Responses

Hospital Environment

Score: 87.99/100

770 Total Patient Responses

Responsiveness of Staff

Score: 89.25/100

705 Total Patient Responses

Medication Information

Score: 77.24/100

613 Total Patient Responses

Food

Score: 92.11/100

784 Total Patient Responses

Discharge Information

Score: 81.22/100

828 Total Patient Responses

Likely To Recommend Hospital

91.91%

350 Total Patient Responses

Overall Experience Score

9.05/10

350 Total Patient Responses

Reception Staff

Score: 99.14/100

348 Total Patient Responses

Nursing Staff

Score: 98.52/100

349 Total Patient Responses

Doctors

Score: 96.42/100

348 Total Patient Responses

Pain Management

Score: 96.55/100

290 Total Patient Responses

Emergency Unit Environment

Score: 100.00/100

340 Total Patient Responses

Responsiveness of Staff

Score: 98.67/100

300 Total Patient Responses

Medication Information

Score: 96.25/100

293 Total Patient Responses

PRIORITISATION

Score: 88.31/100

340 Total Patient Responses