Patient experience survey

1180

Happy Clients

1246

Surveys Completed

Life Faerie Glen Hospital

Reporting Period: 2018-12-15 - 2019-12-15

Likely To Recommend Hospital

93.66%

1246 Total Patient Responses

Overall Experience Score

9.03/10

1246 Total Patient Responses

Admission Staff

Score: 97.94/100

  • Yes

  • No

1246 Total Patient Responses

Nursing Staff

Score: 91.49/100

1245 Total Patient Responses

Doctors

Score: 98.22/100

1243 Total Patient Responses

Pain Management

Score: 92.92/100

1157 Total Patient Responses

Hospital Environment

Score: 88.06/100

1167 Total Patient Responses

Responsiveness of Staff

Score: 90.24/100

1056 Total Patient Responses

Medication Information

Score: 79.60/100

933 Total Patient Responses

Food

Score: 92.25/100

1186 Total Patient Responses

Discharge Information

Score: 82.42/100

1246 Total Patient Responses

Likely To Recommend Hospital

90.91%

590 Total Patient Responses

Overall Experience Score

8.93/10

590 Total Patient Responses

Reception Staff

Score: 98.30/100

588 Total Patient Responses

Nursing Staff

Score: 97.65/100

586 Total Patient Responses

Doctors

Score: 94.63/100

587 Total Patient Responses

Pain Management

Score: 95.32/100

491 Total Patient Responses

Emergency Unit Environment

Score: 100.00/100

576 Total Patient Responses

Responsiveness of Staff

Score: 97.08/100

514 Total Patient Responses

Medication Information

Score: 95.43/100

503 Total Patient Responses

PRIORITISATION

Score: 87.57/100

581 Total Patient Responses