Patient experience survey

1374

Happy Clients

1633

Surveys Completed

Life Eugene Marais Hospital

Reporting Period: 2019-10-18 - 2020-10-18

Likely To Recommend Hospital

85.02%

1633 Total Patient Responses

Overall Experience Score

8.24/10

1633 Total Patient Responses

Admission Staff

Score: 96.45/100

  • Yes

  • No

1599 Total Patient Responses

Nursing Staff

Score: 85.93/100

1630 Total Patient Responses

Doctors

Score: 95.46/100

1627 Total Patient Responses

Pain Management

Score: 89.49/100

1498 Total Patient Responses

Hospital Environment

Score: 81.71/100

1581 Total Patient Responses

Responsiveness of Staff

Score: 82.27/100

1458 Total Patient Responses

Medication Information

Score: 72.74/100

1376 Total Patient Responses

Food

Score: 84.52/100

1560 Total Patient Responses

Discharge Information

Score: 71.95/100

1633 Total Patient Responses

Likely To Recommend Hospital

84.33%

953 Total Patient Responses

Overall Experience Score

8.15/10

953 Total Patient Responses

Reception Staff

Score: 95.29/100

935 Total Patient Responses

Nursing Staff

Score: 95.36/100

950 Total Patient Responses

Doctors

Score: 93.09/100

938 Total Patient Responses

Pain Management

Score: 90.68/100

837 Total Patient Responses

Emergency Unit Environment

Score: 97.54/100

935 Total Patient Responses

Responsiveness of Staff

Score: 91.33/100

877 Total Patient Responses

Medication Information

Score: 87.66/100

835 Total Patient Responses

PRIORITISATION

Score: 74.66/100

950 Total Patient Responses