Patient experience survey

1106

Happy Clients

1347

Surveys Completed

Life Eugene Marais Hospital

Reporting Period: 2020-04-15 - 2021-04-15

Likely To Recommend Hospital

83.75%

1347 Total Patient Responses

Overall Experience Score

8.15/10

1347 Total Patient Responses

Admission Staff

Score: 95.21/100

  • Yes

  • No

1320 Total Patient Responses

Nursing Staff

Score: 84.41/100

1344 Total Patient Responses

Doctors

Score: 95.38/100

1340 Total Patient Responses

Pain Management

Score: 88.35/100

1251 Total Patient Responses

Hospital Environment

Score: 81.35/100

1308 Total Patient Responses

Responsiveness of Staff

Score: 81.60/100

1223 Total Patient Responses

Medication Information

Score: 68.88/100

1136 Total Patient Responses

Food

Score: 84.25/100

1272 Total Patient Responses

Discharge Information

Score: 71.27/100

1347 Total Patient Responses

Likely To Recommend Hospital

82.02%

782 Total Patient Responses

Overall Experience Score

7.95/10

782 Total Patient Responses

Reception Staff

Score: 94.40/100

768 Total Patient Responses

Nursing Staff

Score: 92.49/100

781 Total Patient Responses

Doctors

Score: 91.85/100

761 Total Patient Responses

Pain Management

Score: 88.52/100

688 Total Patient Responses

Emergency Unit Environment

Score: 96.18/100

760 Total Patient Responses

Responsiveness of Staff

Score: 88.83/100

725 Total Patient Responses

Medication Information

Score: 85.39/100

671 Total Patient Responses

PRIORITISATION

Score: 73.29/100

778 Total Patient Responses