Patient experience survey

2453

Happy Clients

2912

Surveys Completed

Life Eugene Marais Hospital

Reporting Period: 2017-12-10 - 2018-12-10

Likely To Recommend Hospital

85.65%

2912 Total Patient Responses

Overall Experience Score

8.26/10

2912 Total Patient Responses

Admission Staff

Score: 97.33/100

  • Yes

  • No

2866 Total Patient Responses

Nursing Staff

Score: 86.46/100

2908 Total Patient Responses

Doctors

Score: 94.70/100

2894 Total Patient Responses

Pain Management

Score: 89.19/100

2645 Total Patient Responses

Hospital Environment

Score: 80.03/100

2821 Total Patient Responses

Responsiveness of Staff

Score: 82.38/100

2495 Total Patient Responses

Medication Information

Score: 72.10/100

2398 Total Patient Responses

Food

Score: 82.30/100

2754 Total Patient Responses

Discharge Information

Score: 72.85/100

2912 Total Patient Responses

Likely To Recommend Hospital

82.21%

1354 Total Patient Responses

Overall Experience Score

7.91/10

1354 Total Patient Responses

Reception Staff

Score: 95.28/100

1334 Total Patient Responses

Nursing Staff

Score: 95.56/100

1349 Total Patient Responses

Doctors

Score: 91.44/100

1342 Total Patient Responses

Pain Management

Score: 88.48/100

1207 Total Patient Responses

Emergency Unit Environment

Score: 96.55/100

1333 Total Patient Responses

Responsiveness of Staff

Score: 91.15/100

1231 Total Patient Responses

Medication Information

Score: 84.65/100

1225 Total Patient Responses

PRIORITISATION

Score: 73.34/100

1344 Total Patient Responses