Patient experience survey

2395

Happy Clients

2830

Surveys Completed

Life Eugene Marais Hospital

Reporting Period: 2018-06-24 - 2019-06-24

Likely To Recommend Hospital

85.60%

2830 Total Patient Responses

Overall Experience Score

8.28/10

2830 Total Patient Responses

Admission Staff

Score: 96.81/100

  • Yes

  • No

2776 Total Patient Responses

Nursing Staff

Score: 86.08/100

2822 Total Patient Responses

Doctors

Score: 94.54/100

2803 Total Patient Responses

Pain Management

Score: 89.00/100

2538 Total Patient Responses

Hospital Environment

Score: 80.81/100

2736 Total Patient Responses

Responsiveness of Staff

Score: 81.81/100

2447 Total Patient Responses

Medication Information

Score: 71.03/100

2303 Total Patient Responses

Food

Score: 83.10/100

2657 Total Patient Responses

Discharge Information

Score: 72.08/100

2830 Total Patient Responses

Likely To Recommend Hospital

81.80%

1450 Total Patient Responses

Overall Experience Score

7.92/10

1450 Total Patient Responses

Reception Staff

Score: 95.44/100

1427 Total Patient Responses

Nursing Staff

Score: 95.65/100

1445 Total Patient Responses

Doctors

Score: 90.07/100

1434 Total Patient Responses

Pain Management

Score: 88.58/100

1305 Total Patient Responses

Emergency Unit Environment

Score: 97.48/100

1429 Total Patient Responses

Responsiveness of Staff

Score: 91.58/100

1319 Total Patient Responses

Medication Information

Score: 84.30/100

1280 Total Patient Responses

PRIORITISATION

Score: 74.32/100

1440 Total Patient Responses