Patient experience survey

2579

Happy Clients

3024

Surveys Completed

Life Eugene Marais Hospital

Reporting Period: 2018-10-14 - 2019-10-14

Likely To Recommend Hospital

85.92%

3024 Total Patient Responses

Overall Experience Score

8.32/10

3024 Total Patient Responses

Admission Staff

Score: 96.94/100

  • Yes

  • No

2967 Total Patient Responses

Nursing Staff

Score: 86.66/100

3019 Total Patient Responses

Doctors

Score: 94.69/100

3001 Total Patient Responses

Pain Management

Score: 89.22/100

2710 Total Patient Responses

Hospital Environment

Score: 80.78/100

2925 Total Patient Responses

Responsiveness of Staff

Score: 82.25/100

2608 Total Patient Responses

Medication Information

Score: 71.02/100

2473 Total Patient Responses

Food

Score: 83.55/100

2825 Total Patient Responses

Discharge Information

Score: 71.53/100

3024 Total Patient Responses

Likely To Recommend Hospital

82.48%

1592 Total Patient Responses

Overall Experience Score

8.00/10

1592 Total Patient Responses

Reception Staff

Score: 95.65/100

1562 Total Patient Responses

Nursing Staff

Score: 96.03/100

1587 Total Patient Responses

Doctors

Score: 89.95/100

1570 Total Patient Responses

Pain Management

Score: 90.13/100

1429 Total Patient Responses

Emergency Unit Environment

Score: 97.57/100

1567 Total Patient Responses

Responsiveness of Staff

Score: 92.50/100

1454 Total Patient Responses

Medication Information

Score: 85.82/100

1396 Total Patient Responses

PRIORITISATION

Score: 75.51/100

1578 Total Patient Responses