Patient experience survey

2630

Happy Clients

3129

Surveys Completed

Life Eugene Marais Hospital

Reporting Period: 2017-08-21 - 2018-08-21

Likely To Recommend Hospital

85.12%

3129 Total Patient Responses

Overall Experience Score

8.21/10

3129 Total Patient Responses

Admission Staff

Score: 97.21/100

  • Yes

  • No

3083 Total Patient Responses

Nursing Staff

Score: 86.37/100

3126 Total Patient Responses

Doctors

Score: 94.43/100

3115 Total Patient Responses

Pain Management

Score: 88.96/100

2852 Total Patient Responses

Hospital Environment

Score: 79.42/100

3035 Total Patient Responses

Responsiveness of Staff

Score: 82.26/100

2673 Total Patient Responses

Medication Information

Score: 71.42/100

2583 Total Patient Responses

Food

Score: 82.38/100

2963 Total Patient Responses

Discharge Information

Score: 72.31/100

3129 Total Patient Responses

Likely To Recommend Hospital

81.94%

1347 Total Patient Responses

Overall Experience Score

7.84/10

1347 Total Patient Responses

Reception Staff

Score: 94.97/100

1331 Total Patient Responses

Nursing Staff

Score: 94.93/100

1343 Total Patient Responses

Doctors

Score: 92.21/100

1333 Total Patient Responses

Pain Management

Score: 87.79/100

1196 Total Patient Responses

Emergency Unit Environment

Score: 95.92/100

1325 Total Patient Responses

Responsiveness of Staff

Score: 90.83/100

1222 Total Patient Responses

Medication Information

Score: 85.28/100

1216 Total Patient Responses

PRIORITISATION

Score: 70.74/100

1340 Total Patient Responses