Patient experience survey

2134

Happy Clients

2493

Surveys Completed

Life Eugene Marais Hospital

Reporting Period: 2019-05-30 - 2020-05-30

Likely To Recommend Hospital

85.73%

2493 Total Patient Responses

Overall Experience Score

8.32/10

2493 Total Patient Responses

Admission Staff

Score: 96.86/100

  • Yes

  • No

2450 Total Patient Responses

Nursing Staff

Score: 86.69/100

2491 Total Patient Responses

Doctors

Score: 95.23/100

2484 Total Patient Responses

Pain Management

Score: 89.46/100

2266 Total Patient Responses

Hospital Environment

Score: 81.45/100

2422 Total Patient Responses

Responsiveness of Staff

Score: 82.58/100

2172 Total Patient Responses

Medication Information

Score: 72.96/100

2080 Total Patient Responses

Food

Score: 84.89/100

2347 Total Patient Responses

Discharge Information

Score: 72.34/100

2493 Total Patient Responses

Likely To Recommend Hospital

83.84%

1392 Total Patient Responses

Overall Experience Score

8.11/10

1392 Total Patient Responses

Reception Staff

Score: 95.75/100

1365 Total Patient Responses

Nursing Staff

Score: 96.13/100

1389 Total Patient Responses

Doctors

Score: 91.98/100

1369 Total Patient Responses

Pain Management

Score: 91.15/100

1232 Total Patient Responses

Emergency Unit Environment

Score: 97.66/100

1368 Total Patient Responses

Responsiveness of Staff

Score: 92.50/100

1280 Total Patient Responses

Medication Information

Score: 86.21/100

1240 Total Patient Responses

PRIORITISATION

Score: 75.04/100

1383 Total Patient Responses