Patient experience survey

2353

Happy Clients

2795

Surveys Completed

Life Eugene Marais Hospital

Reporting Period: 2018-04-17 - 2019-04-17

Likely To Recommend Hospital

85.40%

2795 Total Patient Responses

Overall Experience Score

8.26/10

2795 Total Patient Responses

Admission Staff

Score: 97.34/100

  • Yes

  • No

2745 Total Patient Responses

Nursing Staff

Score: 86.02/100

2791 Total Patient Responses

Doctors

Score: 94.63/100

2770 Total Patient Responses

Pain Management

Score: 88.97/100

2517 Total Patient Responses

Hospital Environment

Score: 79.97/100

2699 Total Patient Responses

Responsiveness of Staff

Score: 82.13/100

2396 Total Patient Responses

Medication Information

Score: 71.05/100

2277 Total Patient Responses

Food

Score: 81.88/100

2639 Total Patient Responses

Discharge Information

Score: 71.72/100

2795 Total Patient Responses

Likely To Recommend Hospital

81.97%

1401 Total Patient Responses

Overall Experience Score

7.94/10

1401 Total Patient Responses

Reception Staff

Score: 95.00/100

1379 Total Patient Responses

Nursing Staff

Score: 95.52/100

1396 Total Patient Responses

Doctors

Score: 90.35/100

1386 Total Patient Responses

Pain Management

Score: 88.84/100

1254 Total Patient Responses

Emergency Unit Environment

Score: 97.10/100

1380 Total Patient Responses

Responsiveness of Staff

Score: 91.28/100

1284 Total Patient Responses

Medication Information

Score: 84.86/100

1255 Total Patient Responses

PRIORITISATION

Score: 74.64/100

1391 Total Patient Responses