Patient experience survey

2680

Happy Clients

3157

Surveys Completed

Life Eugene Marais Hospital

Reporting Period: 2017-04-24 - 2018-04-24

Likely To Recommend Hospital

85.53%

3157 Total Patient Responses

Overall Experience Score

8.24/10

3157 Total Patient Responses

Admission Staff

Score: 97.18/100

  • Yes

  • No

3112 Total Patient Responses

Nursing Staff

Score: 86.80/100

3154 Total Patient Responses

Doctors

Score: 94.55/100

3143 Total Patient Responses

Pain Management

Score: 89.38/100

2857 Total Patient Responses

Hospital Environment

Score: 79.81/100

3057 Total Patient Responses

Responsiveness of Staff

Score: 82.67/100

2720 Total Patient Responses

Medication Information

Score: 71.83/100

2602 Total Patient Responses

Food

Score: 83.22/100

2984 Total Patient Responses

Discharge Information

Score: 71.57/100

3157 Total Patient Responses

Likely To Recommend Hospital

79.53%

1154 Total Patient Responses

Overall Experience Score

7.61/10

1154 Total Patient Responses

Reception Staff

Score: 95.08/100

1139 Total Patient Responses

Nursing Staff

Score: 93.95/100

1146 Total Patient Responses

Doctors

Score: 91.82/100

1138 Total Patient Responses

Pain Management

Score: 86.47/100

1027 Total Patient Responses

Emergency Unit Environment

Score: 94.01/100

1135 Total Patient Responses

Responsiveness of Staff

Score: 89.78/100

1047 Total Patient Responses

Medication Information

Score: 84.80/100

1033 Total Patient Responses

PRIORITISATION

Score: 67.91/100

1147 Total Patient Responses