Patient experience survey

1734

Happy Clients

2012

Surveys Completed

Life Eugene Marais Hospital

Reporting Period: 2019-08-05 - 2020-08-05

Likely To Recommend Hospital

86.30%

2012 Total Patient Responses

Overall Experience Score

8.37/10

2012 Total Patient Responses

Admission Staff

Score: 96.87/100

  • Yes

  • No

1978 Total Patient Responses

Nursing Staff

Score: 87.02/100

2010 Total Patient Responses

Doctors

Score: 95.73/100

2004 Total Patient Responses

Pain Management

Score: 89.96/100

1830 Total Patient Responses

Hospital Environment

Score: 81.92/100

1950 Total Patient Responses

Responsiveness of Staff

Score: 83.29/100

1759 Total Patient Responses

Medication Information

Score: 73.72/100

1660 Total Patient Responses

Food

Score: 85.08/100

1902 Total Patient Responses

Discharge Information

Score: 72.81/100

2012 Total Patient Responses

Likely To Recommend Hospital

84.25%

1132 Total Patient Responses

Overall Experience Score

8.16/10

1132 Total Patient Responses

Reception Staff

Score: 95.86/100

1112 Total Patient Responses

Nursing Staff

Score: 95.91/100

1129 Total Patient Responses

Doctors

Score: 92.35/100

1114 Total Patient Responses

Pain Management

Score: 91.28/100

998 Total Patient Responses

Emergency Unit Environment

Score: 97.66/100

1110 Total Patient Responses

Responsiveness of Staff

Score: 92.33/100

1043 Total Patient Responses

Medication Information

Score: 86.74/100

1003 Total Patient Responses

PRIORITISATION

Score: 75.19/100

1125 Total Patient Responses