Patient experience survey

2531

Happy Clients

2964

Surveys Completed

Life Eugene Marais Hospital

Reporting Period: 2019-02-25 - 2020-02-25

Likely To Recommend Hospital

85.54%

2964 Total Patient Responses

Overall Experience Score

8.30/10

2964 Total Patient Responses

Admission Staff

Score: 96.50/100

  • Yes

  • No

2915 Total Patient Responses

Nursing Staff

Score: 86.60/100

2958 Total Patient Responses

Doctors

Score: 95.17/100

2943 Total Patient Responses

Pain Management

Score: 89.32/100

2684 Total Patient Responses

Hospital Environment

Score: 81.28/100

2878 Total Patient Responses

Responsiveness of Staff

Score: 82.25/100

2574 Total Patient Responses

Medication Information

Score: 72.02/100

2449 Total Patient Responses

Food

Score: 84.46/100

2775 Total Patient Responses

Discharge Information

Score: 72.13/100

2964 Total Patient Responses

Likely To Recommend Hospital

83.33%

1567 Total Patient Responses

Overall Experience Score

8.03/10

1567 Total Patient Responses

Reception Staff

Score: 95.79/100

1543 Total Patient Responses

Nursing Staff

Score: 95.98/100

1565 Total Patient Responses

Doctors

Score: 90.38/100

1545 Total Patient Responses

Pain Management

Score: 90.59/100

1424 Total Patient Responses

Emergency Unit Environment

Score: 97.60/100

1541 Total Patient Responses

Responsiveness of Staff

Score: 92.21/100

1438 Total Patient Responses

Medication Information

Score: 85.26/100

1398 Total Patient Responses

PRIORITISATION

Score: 74.25/100

1555 Total Patient Responses