Patient Experience Survey | Life Eugene Marais Hospital

Patient experience survey

1322

Happy Clients

1604

Surveys Completed

Life Eugene Marais Hospital

Reporting Period: 2020-08-01 - 2021-08-01

Likely To Recommend Hospital

83.48%

1604 Total Patient Responses

Overall Experience Score

8.16/10

1604 Total Patient Responses

Admission Staff

Score: 95.17/100

  • Yes

  • No

1569 Total Patient Responses

Nursing Staff

Score: 84.44/100

1598 Total Patient Responses

Doctors

Score: 95.10/100

1596 Total Patient Responses

Pain Management

Score: 88.37/100

1487 Total Patient Responses

Hospital Environment

Score: 81.30/100

1556 Total Patient Responses

Responsiveness of Staff

Score: 81.79/100

1467 Total Patient Responses

Medication Information

Score: 68.21/100

1353 Total Patient Responses

Food

Score: 84.15/100

1511 Total Patient Responses

Discharge Information

Score: 71.35/100

1604 Total Patient Responses

Likely To Recommend Hospital

82.15%

924 Total Patient Responses

Overall Experience Score

7.95/10

924 Total Patient Responses

Reception Staff

Score: 94.89/100

901 Total Patient Responses

Nursing Staff

Score: 92.42/100

920 Total Patient Responses

Doctors

Score: 91.11/100

900 Total Patient Responses

Pain Management

Score: 89.17/100

831 Total Patient Responses

Emergency Unit Environment

Score: 96.01/100

902 Total Patient Responses

Responsiveness of Staff

Score: 88.90/100

856 Total Patient Responses

Medication Information

Score: 85.82/100

804 Total Patient Responses

PRIORITISATION

Score: 73.76/100

917 Total Patient Responses