Patient experience survey

2406

Happy Clients

2852

Surveys Completed

Life Eugene Marais Hospital

Reporting Period: 2017-10-21 - 2018-10-21

Likely To Recommend Hospital

85.53%

2852 Total Patient Responses

Overall Experience Score

8.24/10

2852 Total Patient Responses

Admission Staff

Score: 97.28/100

  • Yes

  • No

2812 Total Patient Responses

Nursing Staff

Score: 86.44/100

2849 Total Patient Responses

Doctors

Score: 94.54/100

2838 Total Patient Responses

Pain Management

Score: 89.07/100

2597 Total Patient Responses

Hospital Environment

Score: 79.82/100

2771 Total Patient Responses

Responsiveness of Staff

Score: 82.51/100

2445 Total Patient Responses

Medication Information

Score: 71.86/100

2347 Total Patient Responses

Food

Score: 82.38/100

2693 Total Patient Responses

Discharge Information

Score: 72.37/100

2852 Total Patient Responses

Likely To Recommend Hospital

82.91%

1246 Total Patient Responses

Overall Experience Score

7.93/10

1246 Total Patient Responses

Reception Staff

Score: 95.45/100

1231 Total Patient Responses

Nursing Staff

Score: 95.58/100

1243 Total Patient Responses

Doctors

Score: 92.37/100

1236 Total Patient Responses

Pain Management

Score: 88.74/100

1110 Total Patient Responses

Emergency Unit Environment

Score: 96.25/100

1227 Total Patient Responses

Responsiveness of Staff

Score: 91.17/100

1132 Total Patient Responses

Medication Information

Score: 85.00/100

1140 Total Patient Responses

PRIORITISATION

Score: 73.00/100

1238 Total Patient Responses