Patient experience survey

1247

Happy Clients

1494

Surveys Completed

Life Eugene Marais Hospital

Reporting Period: 2020-01-20 - 2021-01-20

Likely To Recommend Hospital

84.52%

1494 Total Patient Responses

Overall Experience Score

8.19/10

1494 Total Patient Responses

Admission Staff

Score: 95.89/100

  • Yes

  • No

1460 Total Patient Responses

Nursing Staff

Score: 85.35/100

1491 Total Patient Responses

Doctors

Score: 95.72/100

1486 Total Patient Responses

Pain Management

Score: 89.01/100

1377 Total Patient Responses

Hospital Environment

Score: 81.07/100

1450 Total Patient Responses

Responsiveness of Staff

Score: 82.02/100

1339 Total Patient Responses

Medication Information

Score: 70.60/100

1265 Total Patient Responses

Food

Score: 83.43/100

1419 Total Patient Responses

Discharge Information

Score: 71.15/100

1494 Total Patient Responses

Likely To Recommend Hospital

83.50%

939 Total Patient Responses

Overall Experience Score

8.09/10

939 Total Patient Responses

Reception Staff

Score: 95.31/100

917 Total Patient Responses

Nursing Staff

Score: 94.16/100

936 Total Patient Responses

Doctors

Score: 92.99/100

916 Total Patient Responses

Pain Management

Score: 89.58/100

806 Total Patient Responses

Emergency Unit Environment

Score: 96.83/100

916 Total Patient Responses

Responsiveness of Staff

Score: 90.51/100

864 Total Patient Responses

Medication Information

Score: 86.28/100

809 Total Patient Responses

PRIORITISATION

Score: 74.58/100

936 Total Patient Responses