Patient experience survey

2395

Happy Clients

2826

Surveys Completed

Life Eugene Marais Hospital

Reporting Period: 2018-08-24 - 2019-08-24

Likely To Recommend Hospital

85.53%

2826 Total Patient Responses

Overall Experience Score

8.29/10

2826 Total Patient Responses

Admission Staff

Score: 97.01/100

  • Yes

  • No

2769 Total Patient Responses

Nursing Staff

Score: 86.30/100

2819 Total Patient Responses

Doctors

Score: 94.51/100

2800 Total Patient Responses

Pain Management

Score: 89.13/100

2530 Total Patient Responses

Hospital Environment

Score: 80.79/100

2730 Total Patient Responses

Responsiveness of Staff

Score: 81.94/100

2444 Total Patient Responses

Medication Information

Score: 71.04/100

2318 Total Patient Responses

Food

Score: 83.26/100

2640 Total Patient Responses

Discharge Information

Score: 71.34/100

2826 Total Patient Responses

Likely To Recommend Hospital

82.01%

1504 Total Patient Responses

Overall Experience Score

7.95/10

1504 Total Patient Responses

Reception Staff

Score: 95.39/100

1476 Total Patient Responses

Nursing Staff

Score: 95.91/100

1499 Total Patient Responses

Doctors

Score: 89.88/100

1484 Total Patient Responses

Pain Management

Score: 89.81/100

1354 Total Patient Responses

Emergency Unit Environment

Score: 97.64/100

1483 Total Patient Responses

Responsiveness of Staff

Score: 91.99/100

1373 Total Patient Responses

Medication Information

Score: 85.42/100

1331 Total Patient Responses

PRIORITISATION

Score: 75.24/100

1492 Total Patient Responses