Patient experience survey

2643

Happy Clients

3142

Surveys Completed

Life Eugene Marais Hospital

Reporting Period: 2017-06-22 - 2018-06-22

Likely To Recommend Hospital

85.19%

3142 Total Patient Responses

Overall Experience Score

8.21/10

3142 Total Patient Responses

Admission Staff

Score: 97.38/100

  • Yes

  • No

3099 Total Patient Responses

Nursing Staff

Score: 86.61/100

3139 Total Patient Responses

Doctors

Score: 94.62/100

3128 Total Patient Responses

Pain Management

Score: 89.16/100

2862 Total Patient Responses

Hospital Environment

Score: 79.51/100

3041 Total Patient Responses

Responsiveness of Staff

Score: 82.43/100

2692 Total Patient Responses

Medication Information

Score: 71.60/100

2592 Total Patient Responses

Food

Score: 82.45/100

2979 Total Patient Responses

Discharge Information

Score: 71.88/100

3142 Total Patient Responses

Likely To Recommend Hospital

80.69%

1379 Total Patient Responses

Overall Experience Score

7.73/10

1379 Total Patient Responses

Reception Staff

Score: 94.70/100

1359 Total Patient Responses

Nursing Staff

Score: 94.31/100

1372 Total Patient Responses

Doctors

Score: 92.10/100

1363 Total Patient Responses

Pain Management

Score: 87.33/100

1223 Total Patient Responses

Emergency Unit Environment

Score: 94.55/100

1357 Total Patient Responses

Responsiveness of Staff

Score: 90.11/100

1254 Total Patient Responses

Medication Information

Score: 85.25/100

1241 Total Patient Responses

PRIORITISATION

Score: 69.25/100

1372 Total Patient Responses