Patient experience survey

1358

Happy Clients

1629

Surveys Completed

Life Eugene Marais Hospital

Reporting Period: 2020-10-25 - 2021-10-25

Likely To Recommend Hospital

83.78%

1629 Total Patient Responses

Overall Experience Score

8.17/10

1629 Total Patient Responses

Admission Staff

Score: 95.11/100

  • Yes

  • No

1590 Total Patient Responses

Nursing Staff

Score: 83.94/100

1622 Total Patient Responses

Doctors

Score: 94.37/100

1617 Total Patient Responses

Pain Management

Score: 88.16/100

1509 Total Patient Responses

Hospital Environment

Score: 80.95/100

1579 Total Patient Responses

Responsiveness of Staff

Score: 81.73/100

1485 Total Patient Responses

Medication Information

Score: 68.46/100

1360 Total Patient Responses

Food

Score: 84.50/100

1531 Total Patient Responses

Discharge Information

Score: 72.01/100

1629 Total Patient Responses

Likely To Recommend Hospital

82.88%

948 Total Patient Responses

Overall Experience Score

8.04/10

948 Total Patient Responses

Reception Staff

Score: 94.47/100

923 Total Patient Responses

Nursing Staff

Score: 92.83/100

944 Total Patient Responses

Doctors

Score: 91.28/100

927 Total Patient Responses

Pain Management

Score: 89.60/100

856 Total Patient Responses

Emergency Unit Environment

Score: 96.42/100

922 Total Patient Responses

Responsiveness of Staff

Score: 89.41/100

878 Total Patient Responses

Medication Information

Score: 85.40/100

829 Total Patient Responses

PRIORITISATION

Score: 74.64/100

937 Total Patient Responses