Patient experience survey

530

Happy Clients

640

Surveys Completed

Life Dalview Hospital

Reporting Period: 2017-04-25 - 2018-04-25

Likely To Recommend Hospital

82.92%

640 Total Patient Responses

Overall Experience Score

8.17/10

640 Total Patient Responses

Admission Staff

Score: 95.47/100

  • Yes

  • No

625 Total Patient Responses

Nursing Staff

Score: 88.81/100

636 Total Patient Responses

Doctors

Score: 93.02/100

631 Total Patient Responses

Pain Management

Score: 89.45/100

573 Total Patient Responses

Hospital Environment

Score: 85.73/100

614 Total Patient Responses

Responsiveness of Staff

Score: 86.81/100

502 Total Patient Responses

Medication Information

Score: 75.77/100

560 Total Patient Responses

Food

Score: 85.07/100

587 Total Patient Responses

Discharge Information

Score: 70.23/100

640 Total Patient Responses

Likely To Recommend Hospital

84.45%

375 Total Patient Responses

Overall Experience Score

8.33/10

375 Total Patient Responses

Reception Staff

Score: 95.69/100

371 Total Patient Responses

Nursing Staff

Score: 95.41/100

371 Total Patient Responses

Doctors

Score: 91.13/100

371 Total Patient Responses

Pain Management

Score: 92.13/100

343 Total Patient Responses

Emergency Unit Environment

Score: 97.24/100

362 Total Patient Responses

Responsiveness of Staff

Score: 94.96/100

337 Total Patient Responses

Medication Information

Score: 88.24/100

340 Total Patient Responses

PRIORITISATION

Score: 85.93/100

369 Total Patient Responses