Patient experience survey

676

Happy Clients

797

Surveys Completed

Life Dalview Hospital

Reporting Period: 2024-03-14 - 2025-03-14

Likely To Recommend Hospital

89.71%

797 Total Patient Responses

Overall Experience Score

8.49/10

797 Total Patient Responses

Admission staff

Score: 95.89/100

  • Yes

  • No

825 Total Patient Responses

Nursing staff

Score: 90.15/100

  • Always

  • Usually

  • Sometimes

  • Never

1009 Total Patient Responses

Doctors

Score: 93.91/100

  • Always

  • Usually

  • Sometimes

  • Never

905 Total Patient Responses

Pain management

Score: 93.24/100

  • Always

  • Usually

  • Sometimes

  • Never

808 Total Patient Responses

Hospital environment

Score: 88.64/100

  • Always

  • Usually

  • Sometimes

  • Never

1063 Total Patient Responses

Responsiveness of staff

Score: 88.83/100

  • Always

  • Usually

  • Sometimes

  • Never

813 Total Patient Responses

Medication information

Score: 79.37/100

  • Always

  • Usually

  • Sometimes

  • Never

895 Total Patient Responses

Food

Score: 86.67/100

  • Always

  • Usually

  • Sometimes

  • Never

1006 Total Patient Responses

Discharge information

Score: 71.27/100

  • Yes

  • No

949 Total Patient Responses

Likely To Recommend Hospital

89.32%

693 Total Patient Responses

Overall Experience Score

8.28/10

693 Total Patient Responses

Reception staff

Score: 96.49/100

683 Total Patient Responses

Nursing staff

Score: 94.96/100

752 Total Patient Responses

Doctors

Score: 90.46/100

727 Total Patient Responses

Pain management

Score: 94.14/100

649 Total Patient Responses

Emergency Unit environment

Score: 98.70/100

691 Total Patient Responses

Responsiveness of staff

Score: 94.49/100

653 Total Patient Responses

Medication information

Score: 88.66/100

644 Total Patient Responses

Prioritisation

Score: 85.33/100

819 Total Patient Responses