Patient experience survey

517

Happy Clients

631

Surveys Completed

Life Dalview Hospital

Reporting Period: 2017-08-20 - 2018-08-20

Likely To Recommend Hospital

83.31%

631 Total Patient Responses

Overall Experience Score

8.16/10

631 Total Patient Responses

Admission Staff

Score: 94.13/100

  • Yes

  • No

620 Total Patient Responses

Nursing Staff

Score: 88.97/100

628 Total Patient Responses

Doctors

Score: 93.91/100

625 Total Patient Responses

Pain Management

Score: 89.79/100

564 Total Patient Responses

Hospital Environment

Score: 85.65/100

607 Total Patient Responses

Responsiveness of Staff

Score: 86.87/100

491 Total Patient Responses

Medication Information

Score: 77.27/100

554 Total Patient Responses

Food

Score: 84.46/100

581 Total Patient Responses

Discharge Information

Score: 68.62/100

631 Total Patient Responses

Likely To Recommend Hospital

84.18%

337 Total Patient Responses

Overall Experience Score

8.38/10

337 Total Patient Responses

Reception Staff

Score: 97.00/100

333 Total Patient Responses

Nursing Staff

Score: 97.03/100

334 Total Patient Responses

Doctors

Score: 91.17/100

334 Total Patient Responses

Pain Management

Score: 91.29/100

310 Total Patient Responses

Emergency Unit Environment

Score: 97.26/100

328 Total Patient Responses

Responsiveness of Staff

Score: 95.74/100

305 Total Patient Responses

Medication Information

Score: 88.35/100

309 Total Patient Responses

PRIORITISATION

Score: 84.89/100

330 Total Patient Responses