Patient experience survey

220

Happy Clients

254

Surveys Completed

Life Dalview Hospital

Reporting Period: 2020-01-26 - 2021-01-26

Likely To Recommend Hospital

83.34%

254 Total Patient Responses

Overall Experience Score

8.26/10

254 Total Patient Responses

Admission Staff

Score: 94.09/100

  • Yes

  • No

249 Total Patient Responses

Nursing Staff

Score: 85.88/100

254 Total Patient Responses

Doctors

Score: 93.22/100

252 Total Patient Responses

Pain Management

Score: 89.39/100

237 Total Patient Responses

Hospital Environment

Score: 85.62/100

250 Total Patient Responses

Responsiveness of Staff

Score: 84.05/100

221 Total Patient Responses

Medication Information

Score: 72.34/100

230 Total Patient Responses

Food

Score: 85.57/100

249 Total Patient Responses

Discharge Information

Score: 64.57/100

254 Total Patient Responses

Likely To Recommend Hospital

88.59%

222 Total Patient Responses

Overall Experience Score

8.65/10

222 Total Patient Responses

Reception Staff

Score: 97.71/100

218 Total Patient Responses

Nursing Staff

Score: 96.12/100

221 Total Patient Responses

Doctors

Score: 91.55/100

222 Total Patient Responses

Pain Management

Score: 94.09/100

203 Total Patient Responses

Emergency Unit Environment

Score: 97.67/100

215 Total Patient Responses

Responsiveness of Staff

Score: 95.22/100

209 Total Patient Responses

Medication Information

Score: 90.38/100

208 Total Patient Responses

PRIORITISATION

Score: 87.42/100

222 Total Patient Responses