Patient experience survey

434

Happy Clients

524

Surveys Completed

Life Dalview Hospital

Reporting Period: 2019-02-25 - 2020-02-25

Likely To Recommend Hospital

83.15%

524 Total Patient Responses

Overall Experience Score

8.25/10

524 Total Patient Responses

Admission Staff

Score: 95.90/100

  • Yes

  • No

517 Total Patient Responses

Nursing Staff

Score: 88.33/100

524 Total Patient Responses

Doctors

Score: 92.62/100

519 Total Patient Responses

Pain Management

Score: 89.55/100

476 Total Patient Responses

Hospital Environment

Score: 86.19/100

512 Total Patient Responses

Responsiveness of Staff

Score: 86.88/100

421 Total Patient Responses

Medication Information

Score: 72.97/100

476 Total Patient Responses

Food

Score: 85.71/100

492 Total Patient Responses

Discharge Information

Score: 67.75/100

524 Total Patient Responses

Likely To Recommend Hospital

88.81%

390 Total Patient Responses

Overall Experience Score

8.59/10

390 Total Patient Responses

Reception Staff

Score: 96.59/100

381 Total Patient Responses

Nursing Staff

Score: 95.39/100

390 Total Patient Responses

Doctors

Score: 92.14/100

388 Total Patient Responses

Pain Management

Score: 94.84/100

368 Total Patient Responses

Emergency Unit Environment

Score: 98.19/100

387 Total Patient Responses

Responsiveness of Staff

Score: 95.56/100

360 Total Patient Responses

Medication Information

Score: 91.32/100

357 Total Patient Responses

PRIORITISATION

Score: 86.78/100

387 Total Patient Responses