Patient experience survey

470

Happy Clients

562

Surveys Completed

Life Dalview Hospital

Reporting Period: 2018-10-14 - 2019-10-14

Likely To Recommend Hospital

84.76%

562 Total Patient Responses

Overall Experience Score

8.38/10

562 Total Patient Responses

Admission Staff

Score: 96.37/100

  • Yes

  • No

556 Total Patient Responses

Nursing Staff

Score: 89.45/100

562 Total Patient Responses

Doctors

Score: 93.51/100

558 Total Patient Responses

Pain Management

Score: 90.19/100

514 Total Patient Responses

Hospital Environment

Score: 86.70/100

553 Total Patient Responses

Responsiveness of Staff

Score: 87.10/100

452 Total Patient Responses

Medication Information

Score: 75.05/100

502 Total Patient Responses

Food

Score: 86.64/100

525 Total Patient Responses

Discharge Information

Score: 69.31/100

562 Total Patient Responses

Likely To Recommend Hospital

86.77%

413 Total Patient Responses

Overall Experience Score

8.47/10

413 Total Patient Responses

Reception Staff

Score: 95.53/100

403 Total Patient Responses

Nursing Staff

Score: 94.56/100

412 Total Patient Responses

Doctors

Score: 91.18/100

410 Total Patient Responses

Pain Management

Score: 93.08/100

390 Total Patient Responses

Emergency Unit Environment

Score: 97.80/100

409 Total Patient Responses

Responsiveness of Staff

Score: 95.47/100

375 Total Patient Responses

Medication Information

Score: 91.01/100

378 Total Patient Responses

PRIORITISATION

Score: 85.95/100

410 Total Patient Responses