Patient experience survey

468

Happy Clients

552

Surveys Completed

Life Dalview Hospital

Reporting Period: 2018-08-24 - 2019-08-24

Likely To Recommend Hospital

85.09%

552 Total Patient Responses

Overall Experience Score

8.43/10

552 Total Patient Responses

Admission Staff

Score: 96.21/100

  • Yes

  • No

546 Total Patient Responses

Nursing Staff

Score: 89.14/100

552 Total Patient Responses

Doctors

Score: 94.26/100

547 Total Patient Responses

Pain Management

Score: 89.96/100

507 Total Patient Responses

Hospital Environment

Score: 86.42/100

544 Total Patient Responses

Responsiveness of Staff

Score: 87.14/100

446 Total Patient Responses

Medication Information

Score: 75.22/100

494 Total Patient Responses

Food

Score: 86.98/100

522 Total Patient Responses

Discharge Information

Score: 69.02/100

552 Total Patient Responses

Likely To Recommend Hospital

86.03%

396 Total Patient Responses

Overall Experience Score

8.43/10

396 Total Patient Responses

Reception Staff

Score: 95.89/100

389 Total Patient Responses

Nursing Staff

Score: 94.40/100

395 Total Patient Responses

Doctors

Score: 90.67/100

392 Total Patient Responses

Pain Management

Score: 92.84/100

377 Total Patient Responses

Emergency Unit Environment

Score: 97.44/100

391 Total Patient Responses

Responsiveness of Staff

Score: 95.28/100

360 Total Patient Responses

Medication Information

Score: 90.58/100

361 Total Patient Responses

PRIORITISATION

Score: 85.86/100

394 Total Patient Responses