Patient experience survey

473

Happy Clients

571

Surveys Completed

Life Dalview Hospital

Reporting Period: 2018-02-16 - 2019-02-16

Likely To Recommend Hospital

83.72%

571 Total Patient Responses

Overall Experience Score

8.22/10

571 Total Patient Responses

Admission Staff

Score: 93.81/100

  • Yes

  • No

562 Total Patient Responses

Nursing Staff

Score: 88.45/100

570 Total Patient Responses

Doctors

Score: 93.96/100

567 Total Patient Responses

Pain Management

Score: 89.99/100

516 Total Patient Responses

Hospital Environment

Score: 85.30/100

556 Total Patient Responses

Responsiveness of Staff

Score: 85.26/100

452 Total Patient Responses

Medication Information

Score: 75.93/100

504 Total Patient Responses

Food

Score: 86.22/100

536 Total Patient Responses

Discharge Information

Score: 67.86/100

571 Total Patient Responses

Likely To Recommend Hospital

83.63%

348 Total Patient Responses

Overall Experience Score

8.39/10

348 Total Patient Responses

Reception Staff

Score: 97.38/100

343 Total Patient Responses

Nursing Staff

Score: 95.36/100

346 Total Patient Responses

Doctors

Score: 90.27/100

343 Total Patient Responses

Pain Management

Score: 91.21/100

330 Total Patient Responses

Emergency Unit Environment

Score: 96.47/100

340 Total Patient Responses

Responsiveness of Staff

Score: 95.60/100

318 Total Patient Responses

Medication Information

Score: 88.40/100

319 Total Patient Responses

PRIORITISATION

Score: 85.05/100

343 Total Patient Responses