Patient experience survey

281

Happy Clients

336

Surveys Completed

Life Dalview Hospital

Reporting Period: 2020-11-28 - 2021-11-28

Likely To Recommend Hospital

83.44%

336 Total Patient Responses

Overall Experience Score

8.26/10

336 Total Patient Responses

Admission Staff

Score: 95.42/100

  • Yes

  • No

330 Total Patient Responses

Nursing Staff

Score: 85.41/100

335 Total Patient Responses

Doctors

Score: 93.03/100

331 Total Patient Responses

Pain Management

Score: 88.05/100

310 Total Patient Responses

Hospital Environment

Score: 85.52/100

329 Total Patient Responses

Responsiveness of Staff

Score: 83.26/100

288 Total Patient Responses

Medication Information

Score: 69.98/100

295 Total Patient Responses

Food

Score: 85.90/100

317 Total Patient Responses

Discharge Information

Score: 62.50/100

336 Total Patient Responses

Likely To Recommend Hospital

83.61%

248 Total Patient Responses

Overall Experience Score

8.29/10

248 Total Patient Responses

Reception Staff

Score: 95.53/100

246 Total Patient Responses

Nursing Staff

Score: 91.96/100

248 Total Patient Responses

Doctors

Score: 85.85/100

246 Total Patient Responses

Pain Management

Score: 90.76/100

238 Total Patient Responses

Emergency Unit Environment

Score: 97.18/100

248 Total Patient Responses

Responsiveness of Staff

Score: 89.18/100

231 Total Patient Responses

Medication Information

Score: 86.92/100

237 Total Patient Responses

PRIORITISATION

Score: 84.24/100

246 Total Patient Responses