Patient experience survey

259

Happy Clients

317

Surveys Completed

Life Dalview Hospital

Reporting Period: 2019-08-05 - 2020-08-05

Likely To Recommend Hospital

82.66%

317 Total Patient Responses

Overall Experience Score

8.16/10

317 Total Patient Responses

Admission Staff

Score: 95.49/100

  • Yes

  • No

314 Total Patient Responses

Nursing Staff

Score: 87.20/100

317 Total Patient Responses

Doctors

Score: 91.15/100

314 Total Patient Responses

Pain Management

Score: 90.30/100

288 Total Patient Responses

Hospital Environment

Score: 86.24/100

308 Total Patient Responses

Responsiveness of Staff

Score: 86.10/100

263 Total Patient Responses

Medication Information

Score: 71.49/100

289 Total Patient Responses

Food

Score: 85.49/100

299 Total Patient Responses

Discharge Information

Score: 67.82/100

317 Total Patient Responses

Likely To Recommend Hospital

89.87%

283 Total Patient Responses

Overall Experience Score

8.74/10

283 Total Patient Responses

Reception Staff

Score: 96.72/100

274 Total Patient Responses

Nursing Staff

Score: 96.41/100

283 Total Patient Responses

Doctors

Score: 93.26/100

282 Total Patient Responses

Pain Management

Score: 95.80/100

262 Total Patient Responses

Emergency Unit Environment

Score: 98.19/100

276 Total Patient Responses

Responsiveness of Staff

Score: 95.11/100

266 Total Patient Responses

Medication Information

Score: 90.35/100

259 Total Patient Responses

PRIORITISATION

Score: 88.46/100

281 Total Patient Responses