Patient experience survey

464

Happy Clients

554

Surveys Completed

Life Dalview Hospital

Reporting Period: 2018-12-15 - 2019-12-15

Likely To Recommend Hospital

83.82%

554 Total Patient Responses

Overall Experience Score

8.35/10

554 Total Patient Responses

Admission Staff

Score: 96.32/100

  • Yes

  • No

548 Total Patient Responses

Nursing Staff

Score: 89.11/100

554 Total Patient Responses

Doctors

Score: 93.34/100

550 Total Patient Responses

Pain Management

Score: 89.72/100

508 Total Patient Responses

Hospital Environment

Score: 86.68/100

542 Total Patient Responses

Responsiveness of Staff

Score: 87.05/100

453 Total Patient Responses

Medication Information

Score: 74.13/100

501 Total Patient Responses

Food

Score: 85.87/100

519 Total Patient Responses

Discharge Information

Score: 69.49/100

554 Total Patient Responses

Likely To Recommend Hospital

86.00%

395 Total Patient Responses

Overall Experience Score

8.39/10

395 Total Patient Responses

Reception Staff

Score: 95.82/100

383 Total Patient Responses

Nursing Staff

Score: 94.38/100

394 Total Patient Responses

Doctors

Score: 90.24/100

393 Total Patient Responses

Pain Management

Score: 93.53/100

371 Total Patient Responses

Emergency Unit Environment

Score: 97.70/100

391 Total Patient Responses

Responsiveness of Staff

Score: 95.21/100

355 Total Patient Responses

Medication Information

Score: 89.92/100

357 Total Patient Responses

PRIORITISATION

Score: 85.44/100

392 Total Patient Responses