Patient experience survey

353

Happy Clients

437

Surveys Completed

Life Dalview Hospital

Reporting Period: 2019-05-30 - 2020-05-30

Likely To Recommend Hospital

82.38%

437 Total Patient Responses

Overall Experience Score

8.16/10

437 Total Patient Responses

Admission Staff

Score: 95.20/100

  • Yes

  • No

432 Total Patient Responses

Nursing Staff

Score: 87.27/100

437 Total Patient Responses

Doctors

Score: 91.76/100

433 Total Patient Responses

Pain Management

Score: 89.72/100

396 Total Patient Responses

Hospital Environment

Score: 85.60/100

425 Total Patient Responses

Responsiveness of Staff

Score: 85.97/100

355 Total Patient Responses

Medication Information

Score: 71.52/100

401 Total Patient Responses

Food

Score: 84.79/100

412 Total Patient Responses

Discharge Information

Score: 66.59/100

437 Total Patient Responses

Likely To Recommend Hospital

89.93%

344 Total Patient Responses

Overall Experience Score

8.67/10

344 Total Patient Responses

Reception Staff

Score: 97.31/100

334 Total Patient Responses

Nursing Staff

Score: 95.87/100

344 Total Patient Responses

Doctors

Score: 93.25/100

342 Total Patient Responses

Pain Management

Score: 95.90/100

317 Total Patient Responses

Emergency Unit Environment

Score: 97.92/100

337 Total Patient Responses

Responsiveness of Staff

Score: 95.33/100

321 Total Patient Responses

Medication Information

Score: 90.06/100

312 Total Patient Responses

PRIORITISATION

Score: 87.45/100

341 Total Patient Responses