Patient experience survey

211

Happy Clients

251

Surveys Completed

Life Dalview Hospital

Reporting Period: 2019-10-18 - 2020-10-18

Likely To Recommend Hospital

82.87%

251 Total Patient Responses

Overall Experience Score

8.17/10

251 Total Patient Responses

Admission Staff

Score: 95.10/100

  • Yes

  • No

248 Total Patient Responses

Nursing Staff

Score: 86.15/100

251 Total Patient Responses

Doctors

Score: 92.41/100

248 Total Patient Responses

Pain Management

Score: 89.37/100

233 Total Patient Responses

Hospital Environment

Score: 85.30/100

243 Total Patient Responses

Responsiveness of Staff

Score: 86.14/100

211 Total Patient Responses

Medication Information

Score: 72.30/100

233 Total Patient Responses

Food

Score: 86.51/100

242 Total Patient Responses

Discharge Information

Score: 66.73/100

251 Total Patient Responses

Likely To Recommend Hospital

90.88%

241 Total Patient Responses

Overall Experience Score

8.86/10

241 Total Patient Responses

Reception Staff

Score: 98.31/100

236 Total Patient Responses

Nursing Staff

Score: 97.06/100

241 Total Patient Responses

Doctors

Score: 93.75/100

240 Total Patient Responses

Pain Management

Score: 97.27/100

220 Total Patient Responses

Emergency Unit Environment

Score: 97.87/100

235 Total Patient Responses

Responsiveness of Staff

Score: 96.89/100

225 Total Patient Responses

Medication Information

Score: 90.62/100

224 Total Patient Responses

PRIORITISATION

Score: 89.48/100

240 Total Patient Responses