Patient experience survey

460

Happy Clients

559

Surveys Completed

Life Dalview Hospital

Reporting Period: 2017-12-10 - 2018-12-10

Likely To Recommend Hospital

83.73%

559 Total Patient Responses

Overall Experience Score

8.18/10

559 Total Patient Responses

Admission Staff

Score: 93.56/100

  • Yes

  • No

548 Total Patient Responses

Nursing Staff

Score: 88.60/100

558 Total Patient Responses

Doctors

Score: 93.82/100

552 Total Patient Responses

Pain Management

Score: 89.79/100

499 Total Patient Responses

Hospital Environment

Score: 85.79/100

543 Total Patient Responses

Responsiveness of Staff

Score: 86.15/100

436 Total Patient Responses

Medication Information

Score: 75.84/100

492 Total Patient Responses

Food

Score: 86.00/100

526 Total Patient Responses

Discharge Information

Score: 67.62/100

559 Total Patient Responses

Likely To Recommend Hospital

86.17%

347 Total Patient Responses

Overall Experience Score

8.57/10

347 Total Patient Responses

Reception Staff

Score: 97.08/100

343 Total Patient Responses

Nursing Staff

Score: 96.76/100

345 Total Patient Responses

Doctors

Score: 92.20/100

342 Total Patient Responses

Pain Management

Score: 93.31/100

329 Total Patient Responses

Emergency Unit Environment

Score: 97.06/100

340 Total Patient Responses

Responsiveness of Staff

Score: 95.94/100

320 Total Patient Responses

Medication Information

Score: 90.00/100

320 Total Patient Responses

PRIORITISATION

Score: 86.66/100

340 Total Patient Responses