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Patient experience survey

706

Happy Clients

823

Surveys Completed

Life Dalview Hospital

Reporting Period: 2023-12-08 - 2024-12-08

Likely To Recommend Hospital

90.89%

823 Total Patient Responses

Overall Experience Score

8.58/10

823 Total Patient Responses

Admission staff

Score: 96.00/100

  • Yes

  • No

851 Total Patient Responses

Nursing staff

Score: 89.16/100

  • Always

  • Usually

  • Sometimes

  • Never

1062 Total Patient Responses

Doctors

Score: 94.64/100

  • Always

  • Usually

  • Sometimes

  • Never

926 Total Patient Responses

Pain management

Score: 92.78/100

  • Always

  • Usually

  • Sometimes

  • Never

827 Total Patient Responses

Hospital environment

Score: 89.07/100

  • Always

  • Usually

  • Sometimes

  • Never

1089 Total Patient Responses

Responsiveness of staff

Score: 88.08/100

  • Always

  • Usually

  • Sometimes

  • Never

844 Total Patient Responses

Medication information

Score: 77.57/100

  • Always

  • Usually

  • Sometimes

  • Never

922 Total Patient Responses

Food

Score: 86.80/100

  • Always

  • Usually

  • Sometimes

  • Never

1029 Total Patient Responses

Discharge information

Score: 69.44/100

  • Yes

  • No

986 Total Patient Responses

Likely To Recommend Hospital

89.24%

660 Total Patient Responses

Overall Experience Score

8.31/10

660 Total Patient Responses

Reception staff

Score: 96.16/100

651 Total Patient Responses

Nursing staff

Score: 94.34/100

726 Total Patient Responses

Doctors

Score: 90.62/100

692 Total Patient Responses

Pain management

Score: 94.17/100

617 Total Patient Responses

Emergency Unit environment

Score: 99.09/100

657 Total Patient Responses

Responsiveness of staff

Score: 93.88/100

621 Total Patient Responses

Medication information

Score: 89.62/100

607 Total Patient Responses

Prioritisation

Score: 83.86/100

786 Total Patient Responses