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Patient experience survey

642

Happy Clients

755

Surveys Completed

Life Dalview Hospital

Reporting Period: 2024-09-17 - 2025-09-17

Likely To Recommend Hospital

90.19%

755 Total Patient Responses

Overall Experience Score

8.5/10

755 Total Patient Responses

Admission staff

Score: 95.60/100

  • Yes

  • No

780 Total Patient Responses

Nursing staff

Score: 90.18/100

  • Always

  • Usually

  • Sometimes

  • Never

953 Total Patient Responses

Doctors

Score: 93.34/100

  • Always

  • Usually

  • Sometimes

  • Never

859 Total Patient Responses

Pain management

Score: 92.44/100

  • Always

  • Usually

  • Sometimes

  • Never

778 Total Patient Responses

Hospital environment

Score: 89.33/100

  • Always

  • Usually

  • Sometimes

  • Never

1003 Total Patient Responses

Responsiveness of staff

Score: 89.73/100

  • Always

  • Usually

  • Sometimes

  • Never

768 Total Patient Responses

Medication information

Score: 80.26/100

  • Always

  • Usually

  • Sometimes

  • Never

854 Total Patient Responses

Food

Score: 86.18/100

  • Always

  • Usually

  • Sometimes

  • Never

960 Total Patient Responses

Discharge information

Score: 72.05/100

  • Yes

  • No

891 Total Patient Responses

Likely To Recommend Hospital

91.12%

631 Total Patient Responses

Overall Experience Score

8.78/10

631 Total Patient Responses

Reception staff

Score: 97.75/100

623 Total Patient Responses

Nursing staff

Score: 96.35/100

671 Total Patient Responses

Doctors

Score: 91.33/100

662 Total Patient Responses

Pain management

Score: 94.82/100

598 Total Patient Responses

Emergency Unit environment

Score: 99.04/100

627 Total Patient Responses

Responsiveness of staff

Score: 95.78/100

593 Total Patient Responses

Medication information

Score: 91.60/100

595 Total Patient Responses

Prioritisation

Score: 89.53/100

718 Total Patient Responses