Patient experience survey

873

Happy Clients

1054

Surveys Completed

Life Carstenhof Hospital

Reporting Period: 2017-10-22 - 2018-10-22

Likely To Recommend Hospital

83.59%

1054 Total Patient Responses

Overall Experience Score

8.14/10

1054 Total Patient Responses

Admission Staff

Score: 94.40/100

  • Yes

  • No

1042 Total Patient Responses

Nursing Staff

Score: 89.10/100

1052 Total Patient Responses

Doctors

Score: 91.91/100

1047 Total Patient Responses

Pain Management

Score: 91.46/100

998 Total Patient Responses

Hospital Environment

Score: 86.37/100

1032 Total Patient Responses

Responsiveness of Staff

Score: 87.77/100

956 Total Patient Responses

Medication Information

Score: 82.26/100

980 Total Patient Responses

Food

Score: 83.35/100

1002 Total Patient Responses

Discharge Information

Score: 74.76/100

1054 Total Patient Responses

Likely To Recommend Hospital

79.20%

697 Total Patient Responses

Overall Experience Score

7.64/10

697 Total Patient Responses

Reception Staff

Score: 94.71/100

681 Total Patient Responses

Nursing Staff

Score: 94.80/100

695 Total Patient Responses

Doctors

Score: 91.04/100

690 Total Patient Responses

Pain Management

Score: 89.32/100

646 Total Patient Responses

Emergency Unit Environment

Score: 93.72/100

685 Total Patient Responses

Responsiveness of Staff

Score: 92.86/100

658 Total Patient Responses

Medication Information

Score: 85.47/100

640 Total Patient Responses

PRIORITISATION

Score: 76.93/100

695 Total Patient Responses