Patient experience survey

559

Happy Clients

695

Surveys Completed

Life Carstenhof Hospital

Reporting Period: 2019-08-05 - 2020-08-05

Likely To Recommend Hospital

80.44%

695 Total Patient Responses

Overall Experience Score

7.95/10

695 Total Patient Responses

Admission Staff

Score: 94.69/100

  • Yes

  • No

685 Total Patient Responses

Nursing Staff

Score: 85.91/100

695 Total Patient Responses

Doctors

Score: 92.07/100

693 Total Patient Responses

Pain Management

Score: 88.16/100

668 Total Patient Responses

Hospital Environment

Score: 84.03/100

679 Total Patient Responses

Responsiveness of Staff

Score: 83.41/100

629 Total Patient Responses

Medication Information

Score: 78.70/100

651 Total Patient Responses

Food

Score: 80.25/100

667 Total Patient Responses

Discharge Information

Score: 73.53/100

695 Total Patient Responses

Likely To Recommend Hospital

79.24%

581 Total Patient Responses

Overall Experience Score

7.74/10

581 Total Patient Responses

Reception Staff

Score: 92.96/100

568 Total Patient Responses

Nursing Staff

Score: 92.57/100

579 Total Patient Responses

Doctors

Score: 88.39/100

578 Total Patient Responses

Pain Management

Score: 89.30/100

542 Total Patient Responses

Emergency Unit Environment

Score: 95.01/100

561 Total Patient Responses

Responsiveness of Staff

Score: 91.26/100

549 Total Patient Responses

Medication Information

Score: 87.17/100

530 Total Patient Responses

PRIORITISATION

Score: 79.42/100

577 Total Patient Responses