Patient experience survey

941

Happy Clients

1115

Surveys Completed

Life Carstenhof Hospital

Reporting Period: 2018-08-24 - 2019-08-24

Likely To Recommend Hospital

84.04%

1115 Total Patient Responses

Overall Experience Score

8.23/10

1115 Total Patient Responses

Admission Staff

Score: 94.82/100

  • Yes

  • No

1101 Total Patient Responses

Nursing Staff

Score: 89.22/100

1114 Total Patient Responses

Doctors

Score: 93.23/100

1112 Total Patient Responses

Pain Management

Score: 90.43/100

1068 Total Patient Responses

Hospital Environment

Score: 85.55/100

1103 Total Patient Responses

Responsiveness of Staff

Score: 86.76/100

1005 Total Patient Responses

Medication Information

Score: 81.54/100

1029 Total Patient Responses

Food

Score: 84.33/100

1075 Total Patient Responses

Discharge Information

Score: 76.10/100

1115 Total Patient Responses

Likely To Recommend Hospital

75.63%

785 Total Patient Responses

Overall Experience Score

7.41/10

785 Total Patient Responses

Reception Staff

Score: 94.40/100

768 Total Patient Responses

Nursing Staff

Score: 92.65/100

780 Total Patient Responses

Doctors

Score: 87.53/100

775 Total Patient Responses

Pain Management

Score: 86.25/100

720 Total Patient Responses

Emergency Unit Environment

Score: 92.93/100

764 Total Patient Responses

Responsiveness of Staff

Score: 89.99/100

729 Total Patient Responses

Medication Information

Score: 86.25/100

720 Total Patient Responses

PRIORITISATION

Score: 74.19/100

782 Total Patient Responses