Patient experience survey

488

Happy Clients

619

Surveys Completed

Life Carstenhof Hospital

Reporting Period: 2019-10-18 - 2020-10-18

Likely To Recommend Hospital

78.79%

619 Total Patient Responses

Overall Experience Score

7.79/10

619 Total Patient Responses

Admission Staff

Score: 94.14/100

  • Yes

  • No

612 Total Patient Responses

Nursing Staff

Score: 85.11/100

619 Total Patient Responses

Doctors

Score: 90.90/100

617 Total Patient Responses

Pain Management

Score: 87.94/100

591 Total Patient Responses

Hospital Environment

Score: 83.96/100

602 Total Patient Responses

Responsiveness of Staff

Score: 83.68/100

564 Total Patient Responses

Medication Information

Score: 76.64/100

575 Total Patient Responses

Food

Score: 78.76/100

590 Total Patient Responses

Discharge Information

Score: 71.08/100

619 Total Patient Responses

Likely To Recommend Hospital

79.66%

485 Total Patient Responses

Overall Experience Score

7.81/10

485 Total Patient Responses

Reception Staff

Score: 93.23/100

473 Total Patient Responses

Nursing Staff

Score: 92.09/100

484 Total Patient Responses

Doctors

Score: 89.91/100

483 Total Patient Responses

Pain Management

Score: 89.09/100

449 Total Patient Responses

Emergency Unit Environment

Score: 94.46/100

469 Total Patient Responses

Responsiveness of Staff

Score: 89.98/100

459 Total Patient Responses

Medication Information

Score: 87.93/100

439 Total Patient Responses

PRIORITISATION

Score: 79.22/100

481 Total Patient Responses