Patient experience survey

943

Happy Clients

1138

Surveys Completed

Life Carstenhof Hospital

Reporting Period: 2017-08-19 - 2018-08-19

Likely To Recommend Hospital

83.25%

1138 Total Patient Responses

Overall Experience Score

8.12/10

1138 Total Patient Responses

Admission Staff

Score: 94.81/100

  • Yes

  • No

1125 Total Patient Responses

Nursing Staff

Score: 89.10/100

1137 Total Patient Responses

Doctors

Score: 92.14/100

1131 Total Patient Responses

Pain Management

Score: 91.58/100

1076 Total Patient Responses

Hospital Environment

Score: 86.59/100

1115 Total Patient Responses

Responsiveness of Staff

Score: 87.65/100

1017 Total Patient Responses

Medication Information

Score: 82.28/100

1052 Total Patient Responses

Food

Score: 82.98/100

1080 Total Patient Responses

Discharge Information

Score: 74.65/100

1138 Total Patient Responses

Likely To Recommend Hospital

79.32%

754 Total Patient Responses

Overall Experience Score

7.63/10

754 Total Patient Responses

Reception Staff

Score: 94.44/100

737 Total Patient Responses

Nursing Staff

Score: 94.62/100

752 Total Patient Responses

Doctors

Score: 91.78/100

748 Total Patient Responses

Pain Management

Score: 89.64/100

695 Total Patient Responses

Emergency Unit Environment

Score: 93.64/100

739 Total Patient Responses

Responsiveness of Staff

Score: 92.34/100

705 Total Patient Responses

Medication Information

Score: 85.92/100

689 Total Patient Responses

PRIORITISATION

Score: 77.38/100

751 Total Patient Responses