Patient experience survey

898

Happy Clients

1078

Surveys Completed

Life Carstenhof Hospital

Reporting Period: 2018-02-16 - 2019-02-16

Likely To Recommend Hospital

83.90%

1078 Total Patient Responses

Overall Experience Score

8.20/10

1078 Total Patient Responses

Admission Staff

Score: 94.55/100

  • Yes

  • No

1064 Total Patient Responses

Nursing Staff

Score: 89.04/100

1077 Total Patient Responses

Doctors

Score: 92.10/100

1070 Total Patient Responses

Pain Management

Score: 91.05/100

1027 Total Patient Responses

Hospital Environment

Score: 86.52/100

1058 Total Patient Responses

Responsiveness of Staff

Score: 87.12/100

968 Total Patient Responses

Medication Information

Score: 82.90/100

996 Total Patient Responses

Food

Score: 83.34/100

1028 Total Patient Responses

Discharge Information

Score: 76.07/100

1078 Total Patient Responses

Likely To Recommend Hospital

78.57%

709 Total Patient Responses

Overall Experience Score

7.61/10

709 Total Patient Responses

Reception Staff

Score: 95.24/100

693 Total Patient Responses

Nursing Staff

Score: 93.84/100

707 Total Patient Responses

Doctors

Score: 90.44/100

701 Total Patient Responses

Pain Management

Score: 89.16/100

655 Total Patient Responses

Emergency Unit Environment

Score: 93.80/100

693 Total Patient Responses

Responsiveness of Staff

Score: 91.02/100

668 Total Patient Responses

Medication Information

Score: 86.88/100

648 Total Patient Responses

PRIORITISATION

Score: 75.76/100

707 Total Patient Responses