Patient experience survey

933

Happy Clients

1114

Surveys Completed

Life Carstenhof Hospital

Reporting Period: 2018-12-15 - 2019-12-15

Likely To Recommend Hospital

83.34%

1114 Total Patient Responses

Overall Experience Score

8.19/10

1114 Total Patient Responses

Admission Staff

Score: 95.23/100

  • Yes

  • No

1103 Total Patient Responses

Nursing Staff

Score: 88.47/100

1114 Total Patient Responses

Doctors

Score: 93.60/100

1112 Total Patient Responses

Pain Management

Score: 89.53/100

1066 Total Patient Responses

Hospital Environment

Score: 85.16/100

1103 Total Patient Responses

Responsiveness of Staff

Score: 85.37/100

1003 Total Patient Responses

Medication Information

Score: 80.22/100

1034 Total Patient Responses

Food

Score: 83.72/100

1073 Total Patient Responses

Discharge Information

Score: 75.67/100

1114 Total Patient Responses

Likely To Recommend Hospital

76.69%

835 Total Patient Responses

Overall Experience Score

7.49/10

835 Total Patient Responses

Reception Staff

Score: 93.01/100

816 Total Patient Responses

Nursing Staff

Score: 92.66/100

831 Total Patient Responses

Doctors

Score: 87.66/100

827 Total Patient Responses

Pain Management

Score: 87.14/100

770 Total Patient Responses

Emergency Unit Environment

Score: 93.10/100

812 Total Patient Responses

Responsiveness of Staff

Score: 90.29/100

783 Total Patient Responses

Medication Information

Score: 87.95/100

772 Total Patient Responses

PRIORITISATION

Score: 76.24/100

834 Total Patient Responses