Patient experience survey

955

Happy Clients

1155

Surveys Completed

Life Carstenhof Hospital

Reporting Period: 2017-06-23 - 2018-06-23

Likely To Recommend Hospital

83.47%

1155 Total Patient Responses

Overall Experience Score

8.11/10

1155 Total Patient Responses

Admission Staff

Score: 94.51/100

  • Yes

  • No

1144 Total Patient Responses

Nursing Staff

Score: 88.73/100

1154 Total Patient Responses

Doctors

Score: 92.19/100

1150 Total Patient Responses

Pain Management

Score: 91.16/100

1091 Total Patient Responses

Hospital Environment

Score: 86.17/100

1135 Total Patient Responses

Responsiveness of Staff

Score: 87.70/100

1035 Total Patient Responses

Medication Information

Score: 81.94/100

1060 Total Patient Responses

Food

Score: 82.36/100

1100 Total Patient Responses

Discharge Information

Score: 74.33/100

1155 Total Patient Responses

Likely To Recommend Hospital

78.22%

794 Total Patient Responses

Overall Experience Score

7.55/10

794 Total Patient Responses

Reception Staff

Score: 93.95/100

777 Total Patient Responses

Nursing Staff

Score: 94.51/100

792 Total Patient Responses

Doctors

Score: 91.08/100

790 Total Patient Responses

Pain Management

Score: 88.89/100

729 Total Patient Responses

Emergency Unit Environment

Score: 92.81/100

779 Total Patient Responses

Responsiveness of Staff

Score: 92.03/100

740 Total Patient Responses

Medication Information

Score: 85.34/100

730 Total Patient Responses

PRIORITISATION

Score: 75.59/100

791 Total Patient Responses