Patient experience survey

568

Happy Clients

682

Surveys Completed

Life Carstenhof Hospital

Reporting Period: 2020-10-22 - 2021-10-22

Likely To Recommend Hospital

82.41%

682 Total Patient Responses

Overall Experience Score

8.17/10

682 Total Patient Responses

Admission Staff

Score: 94.33/100

  • Yes

  • No

674 Total Patient Responses

Nursing Staff

Score: 87.96/100

682 Total Patient Responses

Doctors

Score: 92.04/100

678 Total Patient Responses

Pain Management

Score: 90.37/100

651 Total Patient Responses

Hospital Environment

Score: 85.71/100

678 Total Patient Responses

Responsiveness of Staff

Score: 86.27/100

629 Total Patient Responses

Medication Information

Score: 76.96/100

632 Total Patient Responses

Food

Score: 83.87/100

661 Total Patient Responses

Discharge Information

Score: 72.21/100

682 Total Patient Responses

Likely To Recommend Hospital

75.58%

531 Total Patient Responses

Overall Experience Score

7.34/10

531 Total Patient Responses

Reception Staff

Score: 91.73/100

520 Total Patient Responses

Nursing Staff

Score: 91.07/100

530 Total Patient Responses

Doctors

Score: 87.54/100

528 Total Patient Responses

Pain Management

Score: 84.69/100

490 Total Patient Responses

Emergency Unit Environment

Score: 95.14/100

514 Total Patient Responses

Responsiveness of Staff

Score: 85.00/100

500 Total Patient Responses

Medication Information

Score: 83.71/100

491 Total Patient Responses

PRIORITISATION

Score: 72.18/100

529 Total Patient Responses