Patient experience survey

954

Happy Clients

1127

Surveys Completed

Life Carstenhof Hospital

Reporting Period: 2018-06-24 - 2019-06-24

Likely To Recommend Hospital

84.36%

1127 Total Patient Responses

Overall Experience Score

8.24/10

1127 Total Patient Responses

Admission Staff

Score: 94.79/100

  • Yes

  • No

1114 Total Patient Responses

Nursing Staff

Score: 89.46/100

1126 Total Patient Responses

Doctors

Score: 92.90/100

1123 Total Patient Responses

Pain Management

Score: 91.19/100

1074 Total Patient Responses

Hospital Environment

Score: 86.05/100

1111 Total Patient Responses

Responsiveness of Staff

Score: 87.43/100

1010 Total Patient Responses

Medication Information

Score: 81.70/100

1043 Total Patient Responses

Food

Score: 84.66/100

1083 Total Patient Responses

Discharge Information

Score: 76.71/100

1127 Total Patient Responses

Likely To Recommend Hospital

76.16%

745 Total Patient Responses

Overall Experience Score

7.38/10

745 Total Patient Responses

Reception Staff

Score: 94.23/100

728 Total Patient Responses

Nursing Staff

Score: 92.36/100

742 Total Patient Responses

Doctors

Score: 88.06/100

733 Total Patient Responses

Pain Management

Score: 86.68/100

683 Total Patient Responses

Emergency Unit Environment

Score: 92.54/100

724 Total Patient Responses

Responsiveness of Staff

Score: 89.35/100

695 Total Patient Responses

Medication Information

Score: 85.19/100

682 Total Patient Responses

PRIORITISATION

Score: 73.17/100

743 Total Patient Responses