Patient experience survey

898

Happy Clients

1088

Surveys Completed

Life Carstenhof Hospital

Reporting Period: 2017-12-10 - 2018-12-10

Likely To Recommend Hospital

83.43%

1088 Total Patient Responses

Overall Experience Score

8.13/10

1088 Total Patient Responses

Admission Staff

Score: 94.75/100

  • Yes

  • No

1074 Total Patient Responses

Nursing Staff

Score: 89.06/100

1086 Total Patient Responses

Doctors

Score: 91.66/100

1080 Total Patient Responses

Pain Management

Score: 91.31/100

1030 Total Patient Responses

Hospital Environment

Score: 86.20/100

1065 Total Patient Responses

Responsiveness of Staff

Score: 87.38/100

984 Total Patient Responses

Medication Information

Score: 82.20/100

1003 Total Patient Responses

Food

Score: 83.25/100

1035 Total Patient Responses

Discharge Information

Score: 74.17/100

1088 Total Patient Responses

Likely To Recommend Hospital

77.77%

718 Total Patient Responses

Overall Experience Score

7.52/10

718 Total Patient Responses

Reception Staff

Score: 94.47/100

705 Total Patient Responses

Nursing Staff

Score: 94.17/100

716 Total Patient Responses

Doctors

Score: 89.90/100

711 Total Patient Responses

Pain Management

Score: 88.27/100

665 Total Patient Responses

Emergency Unit Environment

Score: 93.32/100

704 Total Patient Responses

Responsiveness of Staff

Score: 91.41/100

675 Total Patient Responses

Medication Information

Score: 85.06/100

656 Total Patient Responses

PRIORITISATION

Score: 75.52/100

715 Total Patient Responses