Patient experience survey

918

Happy Clients

1086

Surveys Completed

Life Carstenhof Hospital

Reporting Period: 2018-04-17 - 2019-04-17

Likely To Recommend Hospital

84.87%

1086 Total Patient Responses

Overall Experience Score

8.26/10

1086 Total Patient Responses

Admission Staff

Score: 94.88/100

  • Yes

  • No

1073 Total Patient Responses

Nursing Staff

Score: 89.67/100

1085 Total Patient Responses

Doctors

Score: 92.62/100

1081 Total Patient Responses

Pain Management

Score: 91.74/100

1038 Total Patient Responses

Hospital Environment

Score: 86.83/100

1068 Total Patient Responses

Responsiveness of Staff

Score: 87.74/100

977 Total Patient Responses

Medication Information

Score: 82.63/100

999 Total Patient Responses

Food

Score: 85.03/100

1043 Total Patient Responses

Discharge Information

Score: 77.07/100

1086 Total Patient Responses

Likely To Recommend Hospital

77.81%

700 Total Patient Responses

Overall Experience Score

7.53/10

700 Total Patient Responses

Reception Staff

Score: 95.46/100

683 Total Patient Responses

Nursing Staff

Score: 93.17/100

697 Total Patient Responses

Doctors

Score: 89.51/100

690 Total Patient Responses

Pain Management

Score: 88.26/100

639 Total Patient Responses

Emergency Unit Environment

Score: 93.40/100

682 Total Patient Responses

Responsiveness of Staff

Score: 90.85/100

656 Total Patient Responses

Medication Information

Score: 86.52/100

638 Total Patient Responses

PRIORITISATION

Score: 75.01/100

698 Total Patient Responses