Patient Experience Survey | Life Carstenhof Hospital

Patient experience survey

552

Happy Clients

674

Surveys Completed

Life Carstenhof Hospital

Reporting Period: 2020-07-30 - 2021-07-30

Likely To Recommend Hospital

81.90%

674 Total Patient Responses

Overall Experience Score

8.11/10

674 Total Patient Responses

Admission Staff

Score: 93.30/100

  • Yes

  • No

668 Total Patient Responses

Nursing Staff

Score: 87.63/100

674 Total Patient Responses

Doctors

Score: 91.87/100

670 Total Patient Responses

Pain Management

Score: 90.29/100

649 Total Patient Responses

Hospital Environment

Score: 85.89/100

667 Total Patient Responses

Responsiveness of Staff

Score: 85.24/100

619 Total Patient Responses

Medication Information

Score: 76.91/100

619 Total Patient Responses

Food

Score: 81.70/100

656 Total Patient Responses

Discharge Information

Score: 71.44/100

674 Total Patient Responses

Likely To Recommend Hospital

75.92%

508 Total Patient Responses

Overall Experience Score

7.44/10

508 Total Patient Responses

Reception Staff

Score: 91.57/100

498 Total Patient Responses

Nursing Staff

Score: 90.75/100

507 Total Patient Responses

Doctors

Score: 88.36/100

505 Total Patient Responses

Pain Management

Score: 85.25/100

461 Total Patient Responses

Emergency Unit Environment

Score: 94.69/100

490 Total Patient Responses

Responsiveness of Staff

Score: 85.59/100

479 Total Patient Responses

Medication Information

Score: 83.23/100

465 Total Patient Responses

PRIORITISATION

Score: 73.58/100

505 Total Patient Responses