Patient experience survey

966

Happy Clients

1161

Surveys Completed

Life Carstenhof Hospital

Reporting Period: 2017-04-23 - 2018-04-23

Likely To Recommend Hospital

83.24%

1161 Total Patient Responses

Overall Experience Score

8.11/10

1161 Total Patient Responses

Admission Staff

Score: 95.02/100

  • Yes

  • No

1150 Total Patient Responses

Nursing Staff

Score: 89.02/100

1160 Total Patient Responses

Doctors

Score: 92.43/100

1155 Total Patient Responses

Pain Management

Score: 91.39/100

1096 Total Patient Responses

Hospital Environment

Score: 86.41/100

1142 Total Patient Responses

Responsiveness of Staff

Score: 88.14/100

1044 Total Patient Responses

Medication Information

Score: 81.58/100

1066 Total Patient Responses

Food

Score: 81.54/100

1103 Total Patient Responses

Discharge Information

Score: 74.50/100

1161 Total Patient Responses

Likely To Recommend Hospital

77.87%

795 Total Patient Responses

Overall Experience Score

7.49/10

795 Total Patient Responses

Reception Staff

Score: 93.71/100

779 Total Patient Responses

Nursing Staff

Score: 93.93/100

792 Total Patient Responses

Doctors

Score: 90.60/100

790 Total Patient Responses

Pain Management

Score: 88.42/100

734 Total Patient Responses

Emergency Unit Environment

Score: 93.21/100

780 Total Patient Responses

Responsiveness of Staff

Score: 90.93/100

739 Total Patient Responses

Medication Information

Score: 84.06/100

734 Total Patient Responses

PRIORITISATION

Score: 74.86/100

792 Total Patient Responses