Patient experience survey

1486

Happy Clients

1768

Surveys Completed

Life Brenthurst Hospital

Reporting Period: 2024-06-18 - 2025-06-18

Likely To Recommend Hospital

90.1%

1768 Total Patient Responses

Overall Experience Score

8.4/10

1768 Total Patient Responses

Admission staff

Score: 95.08/100

  • Yes

  • No

1830 Total Patient Responses

Nursing staff

Score: 91.33/100

  • Always

  • Usually

  • Sometimes

  • Never

2218 Total Patient Responses

Doctors

Score: 96.15/100

  • Always

  • Usually

  • Sometimes

  • Never

2015 Total Patient Responses

Pain management

Score: 93.80/100

  • Always

  • Usually

  • Sometimes

  • Never

1810 Total Patient Responses

Hospital environment

Score: 88.70/100

  • Always

  • Usually

  • Sometimes

  • Never

2259 Total Patient Responses

Responsiveness of staff

Score: 88.20/100

  • Always

  • Usually

  • Sometimes

  • Never

1868 Total Patient Responses

Medication information

Score: 79.57/100

  • Always

  • Usually

  • Sometimes

  • Never

2068 Total Patient Responses

Food

Score: 81.72/100

  • Always

  • Usually

  • Sometimes

  • Never

2212 Total Patient Responses

Discharge information

Score: 69.22/100

  • Yes

  • No

2171 Total Patient Responses

Likely To Recommend Hospital

88.55%

611 Total Patient Responses

Overall Experience Score

8.41/10

611 Total Patient Responses

Reception staff

Score: 93.55/100

605 Total Patient Responses

Nursing staff

Score: 95.67/100

659 Total Patient Responses

Doctors

Score: 89.82/100

646 Total Patient Responses

Pain management

Score: 91.41/100

559 Total Patient Responses

Emergency Unit environment

Score: 97.84/100

602 Total Patient Responses

Responsiveness of staff

Score: 94.98/100

578 Total Patient Responses

Medication information

Score: 91.46/100

562 Total Patient Responses

Prioritisation

Score: 85.77/100

735 Total Patient Responses