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Patient experience survey

1219

Happy Clients

1459

Surveys Completed

Life Brenthurst Hospital

Reporting Period: 2025-05-28 - 2026-05-28

Likely To Recommend Hospital

89.38%

1460 Total Patient Responses

Overall Experience Score

8.35/10

1459 Total Patient Responses

Admission staff

Score: 94.59/100

  • Yes

  • No

1521 Total Patient Responses

Nursing staff

Score: 91.18/100

  • Always

  • Usually

  • Sometimes

  • Never

1794 Total Patient Responses

Doctors

Score: 95.33/100

  • Always

  • Usually

  • Sometimes

  • Never

1655 Total Patient Responses

Pain management

Score: 93.65/100

  • Always

  • Usually

  • Sometimes

  • Never

1495 Total Patient Responses

Hospital environment

Score: 89.48/100

  • Always

  • Usually

  • Sometimes

  • Never

1826 Total Patient Responses

Responsiveness of staff

Score: 89.95/100

  • Always

  • Usually

  • Sometimes

  • Never

1539 Total Patient Responses

Medication information

Score: 83.21/100

  • Always

  • Usually

  • Sometimes

  • Never

1664 Total Patient Responses

Food

Score: 85.48/100

  • Always

  • Usually

  • Sometimes

  • Never

1854 Total Patient Responses

Discharge information

Score: 72.78/100

  • Yes

  • No

1741 Total Patient Responses

Likely To Recommend Hospital

88.25%

604 Total Patient Responses

Overall Experience Score

8.21/10

604 Total Patient Responses

Reception staff

Score: 95.46/100

595 Total Patient Responses

Nursing staff

Score: 95.96/100

654 Total Patient Responses

Doctors

Score: 90.19/100

645 Total Patient Responses

Pain management

Score: 90.61/100

575 Total Patient Responses

Emergency Unit environment

Score: 97.84/100

601 Total Patient Responses

Responsiveness of staff

Score: 93.24/100

577 Total Patient Responses

Medication information

Score: 88.71/100

558 Total Patient Responses

Prioritisation

Score: 83.22/100

741 Total Patient Responses