Patient experience survey

1238

Happy Clients

1535

Surveys Completed

Life Brenthurst Hospital

Reporting Period: 2018-01-19 - 2019-01-19

Likely To Recommend Hospital

81.85%

1535 Total Patient Responses

Overall Experience Score

7.97/10

1535 Total Patient Responses

Admission Staff

Score: 93.80/100

  • Yes

  • No

1525 Total Patient Responses

Nursing Staff

Score: 87.99/100

1534 Total Patient Responses

Doctors

Score: 93.59/100

1530 Total Patient Responses

Pain Management

Score: 89.46/100

1436 Total Patient Responses

Hospital Environment

Score: 86.46/100

1495 Total Patient Responses

Responsiveness of Staff

Score: 82.78/100

1368 Total Patient Responses

Medication Information

Score: 77.29/100

1410 Total Patient Responses

Food

Score: 76.55/100

1462 Total Patient Responses

Discharge Information

Score: 67.00/100

1535 Total Patient Responses

Likely To Recommend Hospital

76.90%

215 Total Patient Responses

Overall Experience Score

7.40/10

215 Total Patient Responses

Reception Staff

Score: 88.15/100

211 Total Patient Responses

Nursing Staff

Score: 93.50/100

214 Total Patient Responses

Doctors

Score: 87.38/100

214 Total Patient Responses

Pain Management

Score: 88.52/100

183 Total Patient Responses

Emergency Unit Environment

Score: 99.04/100

208 Total Patient Responses

Responsiveness of Staff

Score: 89.29/100

196 Total Patient Responses

Medication Information

Score: 85.41/100

185 Total Patient Responses

PRIORITISATION

Score: 73.29/100

210 Total Patient Responses