Patient experience survey

1093

Happy Clients

1367

Surveys Completed

Life Brenthurst Hospital

Reporting Period: 2018-07-18 - 2019-07-18

Likely To Recommend Hospital

81.65%

1367 Total Patient Responses

Overall Experience Score

7.96/10

1367 Total Patient Responses

Admission Staff

Score: 93.61/100

  • Yes

  • No

1355 Total Patient Responses

Nursing Staff

Score: 87.14/100

1365 Total Patient Responses

Doctors

Score: 93.40/100

1360 Total Patient Responses

Pain Management

Score: 89.33/100

1274 Total Patient Responses

Hospital Environment

Score: 86.38/100

1328 Total Patient Responses

Responsiveness of Staff

Score: 83.06/100

1222 Total Patient Responses

Medication Information

Score: 76.78/100

1253 Total Patient Responses

Food

Score: 76.52/100

1297 Total Patient Responses

Discharge Information

Score: 64.81/100

1367 Total Patient Responses

Likely To Recommend Hospital

77.74%

491 Total Patient Responses

Overall Experience Score

7.58/10

491 Total Patient Responses

Reception Staff

Score: 89.98/100

489 Total Patient Responses

Nursing Staff

Score: 94.65/100

490 Total Patient Responses

Doctors

Score: 87.82/100

488 Total Patient Responses

Pain Management

Score: 87.79/100

426 Total Patient Responses

Emergency Unit Environment

Score: 98.11/100

476 Total Patient Responses

Responsiveness of Staff

Score: 89.52/100

458 Total Patient Responses

Medication Information

Score: 85.18/100

425 Total Patient Responses

PRIORITISATION

Score: 69.70/100

483 Total Patient Responses