Patient experience survey

1076

Happy Clients

1355

Surveys Completed

Life Brenthurst Hospital

Reporting Period: 2019-01-23 - 2020-01-23

Likely To Recommend Hospital

81.73%

1355 Total Patient Responses

Overall Experience Score

7.96/10

1355 Total Patient Responses

Admission Staff

Score: 93.80/100

  • Yes

  • No

1342 Total Patient Responses

Nursing Staff

Score: 86.79/100

1352 Total Patient Responses

Doctors

Score: 93.18/100

1348 Total Patient Responses

Pain Management

Score: 89.16/100

1257 Total Patient Responses

Hospital Environment

Score: 86.28/100

1316 Total Patient Responses

Responsiveness of Staff

Score: 83.00/100

1216 Total Patient Responses

Medication Information

Score: 76.50/100

1238 Total Patient Responses

Food

Score: 77.17/100

1272 Total Patient Responses

Discharge Information

Score: 64.65/100

1355 Total Patient Responses

Likely To Recommend Hospital

79.20%

564 Total Patient Responses

Overall Experience Score

7.70/10

564 Total Patient Responses

Reception Staff

Score: 90.65/100

556 Total Patient Responses

Nursing Staff

Score: 94.08/100

562 Total Patient Responses

Doctors

Score: 88.81/100

556 Total Patient Responses

Pain Management

Score: 86.67/100

495 Total Patient Responses

Emergency Unit Environment

Score: 97.45/100

548 Total Patient Responses

Responsiveness of Staff

Score: 91.24/100

525 Total Patient Responses

Medication Information

Score: 83.61/100

488 Total Patient Responses

PRIORITISATION

Score: 71.07/100

558 Total Patient Responses