Patient experience survey

487

Happy Clients

614

Surveys Completed

Life Brenthurst Hospital

Reporting Period: 2020-03-03 - 2021-03-03

Likely To Recommend Hospital

80.84%

614 Total Patient Responses

Overall Experience Score

7.92/10

614 Total Patient Responses

Admission Staff

Score: 93.14/100

  • Yes

  • No

606 Total Patient Responses

Nursing Staff

Score: 86.08/100

613 Total Patient Responses

Doctors

Score: 92.77/100

609 Total Patient Responses

Pain Management

Score: 88.66/100

567 Total Patient Responses

Hospital Environment

Score: 86.23/100

598 Total Patient Responses

Responsiveness of Staff

Score: 80.25/100

559 Total Patient Responses

Medication Information

Score: 74.58/100

572 Total Patient Responses

Food

Score: 81.37/100

583 Total Patient Responses

Discharge Information

Score: 64.98/100

614 Total Patient Responses

Likely To Recommend Hospital

78.62%

237 Total Patient Responses

Overall Experience Score

7.64/10

237 Total Patient Responses

Reception Staff

Score: 90.21/100

235 Total Patient Responses

Nursing Staff

Score: 90.48/100

237 Total Patient Responses

Doctors

Score: 83.95/100

237 Total Patient Responses

Pain Management

Score: 85.78/100

204 Total Patient Responses

Emergency Unit Environment

Score: 98.71/100

232 Total Patient Responses

Responsiveness of Staff

Score: 87.16/100

218 Total Patient Responses

Medication Information

Score: 76.44/100

208 Total Patient Responses

PRIORITISATION

Score: 78.10/100

234 Total Patient Responses