Patient experience survey

1127

Happy Clients

1411

Surveys Completed

Life Brenthurst Hospital

Reporting Period: 2018-05-25 - 2019-05-25

Likely To Recommend Hospital

81.39%

1411 Total Patient Responses

Overall Experience Score

7.93/10

1411 Total Patient Responses

Admission Staff

Score: 94.00/100

  • Yes

  • No

1399 Total Patient Responses

Nursing Staff

Score: 87.39/100

1410 Total Patient Responses

Doctors

Score: 93.78/100

1406 Total Patient Responses

Pain Management

Score: 89.57/100

1323 Total Patient Responses

Hospital Environment

Score: 86.44/100

1373 Total Patient Responses

Responsiveness of Staff

Score: 82.86/100

1264 Total Patient Responses

Medication Information

Score: 77.60/100

1291 Total Patient Responses

Food

Score: 76.36/100

1337 Total Patient Responses

Discharge Information

Score: 65.31/100

1411 Total Patient Responses

Likely To Recommend Hospital

76.74%

417 Total Patient Responses

Overall Experience Score

7.53/10

417 Total Patient Responses

Reception Staff

Score: 89.61/100

414 Total Patient Responses

Nursing Staff

Score: 94.24/100

416 Total Patient Responses

Doctors

Score: 87.68/100

414 Total Patient Responses

Pain Management

Score: 88.24/100

357 Total Patient Responses

Emergency Unit Environment

Score: 98.27/100

404 Total Patient Responses

Responsiveness of Staff

Score: 89.12/100

386 Total Patient Responses

Medication Information

Score: 84.59/100

357 Total Patient Responses

PRIORITISATION

Score: 69.22/100

409 Total Patient Responses