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Patient experience survey

1220

Happy Clients

1466

Surveys Completed

Life Brenthurst Hospital

Reporting Period: 2025-05-15 - 2026-05-15

Likely To Recommend Hospital

89.23%

1467 Total Patient Responses

Overall Experience Score

8.32/10

1466 Total Patient Responses

Admission staff

Score: 94.58/100

  • Yes

  • No

1529 Total Patient Responses

Nursing staff

Score: 91.18/100

  • Always

  • Usually

  • Sometimes

  • Never

1809 Total Patient Responses

Doctors

Score: 95.37/100

  • Always

  • Usually

  • Sometimes

  • Never

1661 Total Patient Responses

Pain management

Score: 93.80/100

  • Always

  • Usually

  • Sometimes

  • Never

1508 Total Patient Responses

Hospital environment

Score: 89.44/100

  • Always

  • Usually

  • Sometimes

  • Never

1838 Total Patient Responses

Responsiveness of staff

Score: 89.96/100

  • Always

  • Usually

  • Sometimes

  • Never

1552 Total Patient Responses

Medication information

Score: 83.19/100

  • Always

  • Usually

  • Sometimes

  • Never

1675 Total Patient Responses

Food

Score: 85.43/100

  • Always

  • Usually

  • Sometimes

  • Never

1868 Total Patient Responses

Discharge information

Score: 72.23/100

  • Yes

  • No

1754 Total Patient Responses

Likely To Recommend Hospital

88.19%

593 Total Patient Responses

Overall Experience Score

8.25/10

593 Total Patient Responses

Reception staff

Score: 95.55/100

584 Total Patient Responses

Nursing staff

Score: 95.76/100

645 Total Patient Responses

Doctors

Score: 90.33/100

633 Total Patient Responses

Pain management

Score: 90.93/100

562 Total Patient Responses

Emergency Unit environment

Score: 98.14/100

590 Total Patient Responses

Responsiveness of staff

Score: 93.44/100

564 Total Patient Responses

Medication information

Score: 88.85/100

547 Total Patient Responses

Prioritisation

Score: 83.30/100

730 Total Patient Responses