Patient experience survey

1215

Happy Clients

1454

Surveys Completed

Life Brenthurst Hospital

Reporting Period: 2025-04-18 - 2026-04-18

Likely To Recommend Hospital

89.76%

1455 Total Patient Responses

Overall Experience Score

8.36/10

1454 Total Patient Responses

Admission staff

Score: 94.75/100

  • Yes

  • No

1512 Total Patient Responses

Nursing staff

Score: 91.31/100

  • Always

  • Usually

  • Sometimes

  • Never

1795 Total Patient Responses

Doctors

Score: 95.31/100

  • Always

  • Usually

  • Sometimes

  • Never

1650 Total Patient Responses

Pain management

Score: 94.04/100

  • Always

  • Usually

  • Sometimes

  • Never

1496 Total Patient Responses

Hospital environment

Score: 89.58/100

  • Always

  • Usually

  • Sometimes

  • Never

1830 Total Patient Responses

Responsiveness of staff

Score: 90.15/100

  • Always

  • Usually

  • Sometimes

  • Never

1543 Total Patient Responses

Medication information

Score: 82.72/100

  • Always

  • Usually

  • Sometimes

  • Never

1677 Total Patient Responses

Food

Score: 84.97/100

  • Always

  • Usually

  • Sometimes

  • Never

1856 Total Patient Responses

Discharge information

Score: 71.59/100

  • Yes

  • No

1744 Total Patient Responses

Likely To Recommend Hospital

88.06%

586 Total Patient Responses

Overall Experience Score

8.24/10

586 Total Patient Responses

Reception staff

Score: 95.52/100

580 Total Patient Responses

Nursing staff

Score: 95.56/100

636 Total Patient Responses

Doctors

Score: 90.23/100

625 Total Patient Responses

Pain management

Score: 90.29/100

556 Total Patient Responses

Emergency Unit environment

Score: 97.94/100

582 Total Patient Responses

Responsiveness of staff

Score: 93.35/100

556 Total Patient Responses

Medication information

Score: 88.79/100

544 Total Patient Responses

Prioritisation

Score: 83.94/100

712 Total Patient Responses