Patient experience survey

1169

Happy Clients

1411

Surveys Completed

Life Brenthurst Hospital

Reporting Period: 2025-10-15 - 2026-10-15

Likely To Recommend Hospital

89.37%

1411 Total Patient Responses

Overall Experience Score

8.29/10

1411 Total Patient Responses

Admission staff

Score: 95.08/100

  • Yes

  • No

1454 Total Patient Responses

Nursing staff

Score: 90.47/100

  • Always

  • Usually

  • Sometimes

  • Never

1745 Total Patient Responses

Doctors

Score: 95.25/100

  • Always

  • Usually

  • Sometimes

  • Never

1604 Total Patient Responses

Pain management

Score: 93.47/100

  • Always

  • Usually

  • Sometimes

  • Never

1416 Total Patient Responses

Hospital environment

Score: 89.76/100

  • Always

  • Usually

  • Sometimes

  • Never

1770 Total Patient Responses

Responsiveness of staff

Score: 88.47/100

  • Always

  • Usually

  • Sometimes

  • Never

1483 Total Patient Responses

Medication information

Score: 82.45/100

  • Always

  • Usually

  • Sometimes

  • Never

1581 Total Patient Responses

Food

Score: 85.14/100

  • Always

  • Usually

  • Sometimes

  • Never

1776 Total Patient Responses

Discharge information

Score: 73.32/100

  • Yes

  • No

1690 Total Patient Responses

Likely To Recommend Hospital

83.68%

625 Total Patient Responses

Overall Experience Score

7.74/10

625 Total Patient Responses

Reception staff

Score: 92.64/100

611 Total Patient Responses

Nursing staff

Score: 94.41/100

692 Total Patient Responses

Doctors

Score: 89.93/100

662 Total Patient Responses

Pain management

Score: 88.78/100

588 Total Patient Responses

Emergency Unit environment

Score: 97.90/100

620 Total Patient Responses

Responsiveness of staff

Score: 91.98/100

586 Total Patient Responses

Medication information

Score: 87.78/100

573 Total Patient Responses

Prioritisation

Score: 78.08/100

770 Total Patient Responses