Patient experience survey

1329

Happy Clients

1617

Surveys Completed

Life Brenthurst Hospital

Reporting Period: 2017-07-18 - 2018-07-18

Likely To Recommend Hospital

83.72%

1617 Total Patient Responses

Overall Experience Score

8.10/10

1617 Total Patient Responses

Admission Staff

Score: 94.23/100

  • Yes

  • No

1606 Total Patient Responses

Nursing Staff

Score: 88.88/100

1617 Total Patient Responses

Doctors

Score: 93.72/100

1607 Total Patient Responses

Pain Management

Score: 90.04/100

1512 Total Patient Responses

Hospital Environment

Score: 87.09/100

1570 Total Patient Responses

Responsiveness of Staff

Score: 83.76/100

1426 Total Patient Responses

Medication Information

Score: 78.19/100

1481 Total Patient Responses

Food

Score: 77.62/100

1545 Total Patient Responses

Discharge Information

Score: 68.65/100

1617 Total Patient Responses

Likely To Recommend Hospital

80.37%

168 Total Patient Responses

Overall Experience Score

7.55/10

168 Total Patient Responses

Reception Staff

Score: 91.98/100

162 Total Patient Responses

Nursing Staff

Score: 95.10/100

166 Total Patient Responses

Doctors

Score: 86.84/100

168 Total Patient Responses

Pain Management

Score: 91.91/100

136 Total Patient Responses

Emergency Unit Environment

Score: 96.84/100

158 Total Patient Responses

Responsiveness of Staff

Score: 94.27/100

157 Total Patient Responses

Medication Information

Score: 86.26/100

131 Total Patient Responses

PRIORITISATION

Score: 79.64/100

163 Total Patient Responses