Patient experience survey

585

Happy Clients

720

Surveys Completed

Life Brenthurst Hospital

Reporting Period: 2021-01-18 - 2022-01-18

Likely To Recommend Hospital

82.18%

720 Total Patient Responses

Overall Experience Score

8.08/10

720 Total Patient Responses

Admission Staff

Score: 93.13/100

  • Yes

  • No

712 Total Patient Responses

Nursing Staff

Score: 86.07/100

719 Total Patient Responses

Doctors

Score: 93.92/100

719 Total Patient Responses

Pain Management

Score: 89.54/100

685 Total Patient Responses

Hospital Environment

Score: 86.52/100

704 Total Patient Responses

Responsiveness of Staff

Score: 83.63/100

658 Total Patient Responses

Medication Information

Score: 75.48/100

671 Total Patient Responses

Food

Score: 82.10/100

684 Total Patient Responses

Discharge Information

Score: 69.86/100

720 Total Patient Responses

Likely To Recommend Hospital

79.90%

330 Total Patient Responses

Overall Experience Score

7.75/10

330 Total Patient Responses

Reception Staff

Score: 88.71/100

319 Total Patient Responses

Nursing Staff

Score: 92.76/100

329 Total Patient Responses

Doctors

Score: 86.65/100

327 Total Patient Responses

Pain Management

Score: 85.16/100

283 Total Patient Responses

Emergency Unit Environment

Score: 96.87/100

319 Total Patient Responses

Responsiveness of Staff

Score: 88.89/100

306 Total Patient Responses

Medication Information

Score: 86.94/100

291 Total Patient Responses

PRIORITISATION

Score: 74.45/100

325 Total Patient Responses