Patient experience survey

552

Happy Clients

706

Surveys Completed

Life Brenthurst Hospital

Reporting Period: 2019-11-29 - 2020-11-29

Likely To Recommend Hospital

79.85%

706 Total Patient Responses

Overall Experience Score

7.80/10

706 Total Patient Responses

Admission Staff

Score: 93.32/100

  • Yes

  • No

698 Total Patient Responses

Nursing Staff

Score: 85.78/100

706 Total Patient Responses

Doctors

Score: 92.20/100

700 Total Patient Responses

Pain Management

Score: 88.41/100

651 Total Patient Responses

Hospital Environment

Score: 85.62/100

690 Total Patient Responses

Responsiveness of Staff

Score: 80.41/100

638 Total Patient Responses

Medication Information

Score: 73.77/100

638 Total Patient Responses

Food

Score: 79.46/100

672 Total Patient Responses

Discharge Information

Score: 63.17/100

706 Total Patient Responses

Likely To Recommend Hospital

80.52%

284 Total Patient Responses

Overall Experience Score

7.69/10

284 Total Patient Responses

Reception Staff

Score: 89.61/100

279 Total Patient Responses

Nursing Staff

Score: 92.48/100

284 Total Patient Responses

Doctors

Score: 87.77/100

283 Total Patient Responses

Pain Management

Score: 86.69/100

248 Total Patient Responses

Emergency Unit Environment

Score: 98.19/100

277 Total Patient Responses

Responsiveness of Staff

Score: 88.85/100

260 Total Patient Responses

Medication Information

Score: 80.24/100

253 Total Patient Responses

PRIORITISATION

Score: 77.08/100

280 Total Patient Responses