Patient experience survey

1153

Happy Clients

1395

Surveys Completed

Life Brenthurst Hospital

Reporting Period: 2025-11-05 - 2026-11-05

Likely To Recommend Hospital

89.46%

1395 Total Patient Responses

Overall Experience Score

8.26/10

1395 Total Patient Responses

Admission staff

Score: 95.39/100

  • Yes

  • No

1431 Total Patient Responses

Nursing staff

Score: 90.44/100

  • Always

  • Usually

  • Sometimes

  • Never

1720 Total Patient Responses

Doctors

Score: 95.24/100

  • Always

  • Usually

  • Sometimes

  • Never

1573 Total Patient Responses

Pain management

Score: 93.62/100

  • Always

  • Usually

  • Sometimes

  • Never

1402 Total Patient Responses

Hospital environment

Score: 89.62/100

  • Always

  • Usually

  • Sometimes

  • Never

1741 Total Patient Responses

Responsiveness of staff

Score: 88.34/100

  • Always

  • Usually

  • Sometimes

  • Never

1465 Total Patient Responses

Medication information

Score: 82.97/100

  • Always

  • Usually

  • Sometimes

  • Never

1563 Total Patient Responses

Food

Score: 83.42/100

  • Always

  • Yes

  • No

  • Usually

  • Sometimes

  • Never

1725 Total Patient Responses

Discharge information

Score: 73.69/100

  • Yes

  • No

1679 Total Patient Responses

Likely To Recommend Hospital

83.2%

625 Total Patient Responses

Overall Experience Score

7.7/10

625 Total Patient Responses

Reception staff

Score: 92.30/100

610 Total Patient Responses

Nursing staff

Score: 94.36/100

692 Total Patient Responses

Doctors

Score: 89.74/100

660 Total Patient Responses

Pain management

Score: 88.47/100

581 Total Patient Responses

Emergency Unit environment

Score: 97.90/100

619 Total Patient Responses

Responsiveness of staff

Score: 91.79/100

585 Total Patient Responses

Medication information

Score: 87.94/100

572 Total Patient Responses

Prioritisation

Score: 77.63/100

769 Total Patient Responses