Patient experience survey

1192

Happy Clients

1437

Surveys Completed

Life Brenthurst Hospital

Reporting Period: 2025-07-28 - 2026-07-28

Likely To Recommend Hospital

89.43%

1438 Total Patient Responses

Overall Experience Score

8.3/10

1437 Total Patient Responses

Admission staff

Score: 94.26/100

  • Yes

  • No

1500 Total Patient Responses

Nursing staff

Score: 90.25/100

  • Always

  • Usually

  • Sometimes

  • Never

1772 Total Patient Responses

Doctors

Score: 95.36/100

  • Always

  • Usually

  • Sometimes

  • Never

1636 Total Patient Responses

Pain management

Score: 93.36/100

  • Always

  • Usually

  • Sometimes

  • Never

1455 Total Patient Responses

Hospital environment

Score: 89.53/100

  • Always

  • Usually

  • Sometimes

  • Never

1797 Total Patient Responses

Responsiveness of staff

Score: 88.71/100

  • Always

  • Usually

  • Sometimes

  • Never

1510 Total Patient Responses

Medication information

Score: 81.90/100

  • Always

  • Usually

  • Sometimes

  • Never

1644 Total Patient Responses

Food

Score: 85.46/100

  • Always

  • Usually

  • Sometimes

  • Never

1806 Total Patient Responses

Discharge information

Score: 72.82/100

  • Yes

  • No

1716 Total Patient Responses

Likely To Recommend Hospital

86.43%

619 Total Patient Responses

Overall Experience Score

7.99/10

619 Total Patient Responses

Reception staff

Score: 93.27/100

609 Total Patient Responses

Nursing staff

Score: 95.32/100

675 Total Patient Responses

Doctors

Score: 90.35/100

660 Total Patient Responses

Pain management

Score: 89.95/100

587 Total Patient Responses

Emergency Unit environment

Score: 97.89/100

615 Total Patient Responses

Responsiveness of staff

Score: 93.02/100

587 Total Patient Responses

Medication information

Score: 88.38/100

568 Total Patient Responses

Prioritisation

Score: 80.90/100

772 Total Patient Responses