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Patient experience survey

1187

Happy Clients

1436

Surveys Completed

Life Brenthurst Hospital

Reporting Period: 2025-08-17 - 2026-08-17

Likely To Recommend Hospital

89%

1437 Total Patient Responses

Overall Experience Score

8.26/10

1436 Total Patient Responses

Admission staff

Score: 94.49/100

  • Yes

  • No

1492 Total Patient Responses

Nursing staff

Score: 89.98/100

  • Always

  • Usually

  • Sometimes

  • Never

1772 Total Patient Responses

Doctors

Score: 95.09/100

  • Always

  • Usually

  • Sometimes

  • Never

1637 Total Patient Responses

Pain management

Score: 93.33/100

  • Always

  • Usually

  • Sometimes

  • Never

1451 Total Patient Responses

Hospital environment

Score: 89.54/100

  • Always

  • Usually

  • Sometimes

  • Never

1799 Total Patient Responses

Responsiveness of staff

Score: 88.28/100

  • Always

  • Usually

  • Sometimes

  • Never

1512 Total Patient Responses

Medication information

Score: 81.88/100

  • Always

  • Usually

  • Sometimes

  • Never

1629 Total Patient Responses

Food

Score: 85.19/100

  • Always

  • Usually

  • Sometimes

  • Never

1808 Total Patient Responses

Discharge information

Score: 72.68/100

  • Yes

  • No

1714 Total Patient Responses

Likely To Recommend Hospital

85.31%

626 Total Patient Responses

Overall Experience Score

7.87/10

626 Total Patient Responses

Reception staff

Score: 92.67/100

614 Total Patient Responses

Nursing staff

Score: 95.01/100

687 Total Patient Responses

Doctors

Score: 90.32/100

668 Total Patient Responses

Pain management

Score: 90.20/100

592 Total Patient Responses

Emergency Unit environment

Score: 97.91/100

622 Total Patient Responses

Responsiveness of staff

Score: 92.22/100

591 Total Patient Responses

Medication information

Score: 88.64/100

572 Total Patient Responses

Prioritisation

Score: 80.12/100

779 Total Patient Responses