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Patient experience survey

1189

Happy Clients

1433

Surveys Completed

Life Brenthurst Hospital

Reporting Period: 2025-09-08 - 2026-09-08

Likely To Recommend Hospital

89.25%

1433 Total Patient Responses

Overall Experience Score

8.3/10

1433 Total Patient Responses

Admission staff

Score: 94.69/100

  • Yes

  • No

1482 Total Patient Responses

Nursing staff

Score: 90.23/100

  • Always

  • Usually

  • Sometimes

  • Never

1765 Total Patient Responses

Doctors

Score: 95.15/100

  • Always

  • Usually

  • Sometimes

  • Never

1620 Total Patient Responses

Pain management

Score: 93.28/100

  • Always

  • Usually

  • Sometimes

  • Never

1437 Total Patient Responses

Hospital environment

Score: 89.60/100

  • Always

  • Usually

  • Sometimes

  • Never

1790 Total Patient Responses

Responsiveness of staff

Score: 88.61/100

  • Always

  • Usually

  • Sometimes

  • Never

1501 Total Patient Responses

Medication information

Score: 82.20/100

  • Always

  • Usually

  • Sometimes

  • Never

1613 Total Patient Responses

Food

Score: 85.04/100

  • Always

  • Usually

  • Sometimes

  • Never

1801 Total Patient Responses

Discharge information

Score: 73.13/100

  • Yes

  • No

1715 Total Patient Responses

Likely To Recommend Hospital

84.38%

640 Total Patient Responses

Overall Experience Score

7.78/10

640 Total Patient Responses

Reception staff

Score: 92.81/100

626 Total Patient Responses

Nursing staff

Score: 94.78/100

709 Total Patient Responses

Doctors

Score: 89.54/100

684 Total Patient Responses

Pain management

Score: 88.83/100

600 Total Patient Responses

Emergency Unit environment

Score: 98.11/100

636 Total Patient Responses

Responsiveness of staff

Score: 92.36/100

602 Total Patient Responses

Medication information

Score: 87.59/100

588 Total Patient Responses

Prioritisation

Score: 78.75/100

790 Total Patient Responses