Patient experience survey

1169

Happy Clients

1452

Surveys Completed

Life Brenthurst Hospital

Reporting Period: 2018-03-23 - 2019-03-23

Likely To Recommend Hospital

81.78%

1452 Total Patient Responses

Overall Experience Score

7.98/10

1452 Total Patient Responses

Admission Staff

Score: 94.40/100

  • Yes

  • No

1438 Total Patient Responses

Nursing Staff

Score: 87.78/100

1451 Total Patient Responses

Doctors

Score: 93.81/100

1446 Total Patient Responses

Pain Management

Score: 89.77/100

1361 Total Patient Responses

Hospital Environment

Score: 86.40/100

1416 Total Patient Responses

Responsiveness of Staff

Score: 82.93/100

1305 Total Patient Responses

Medication Information

Score: 78.12/100

1333 Total Patient Responses

Food

Score: 76.18/100

1376 Total Patient Responses

Discharge Information

Score: 66.22/100

1452 Total Patient Responses

Likely To Recommend Hospital

76.13%

317 Total Patient Responses

Overall Experience Score

7.46/10

317 Total Patient Responses

Reception Staff

Score: 89.81/100

314 Total Patient Responses

Nursing Staff

Score: 94.18/100

316 Total Patient Responses

Doctors

Score: 87.30/100

315 Total Patient Responses

Pain Management

Score: 87.31/100

268 Total Patient Responses

Emergency Unit Environment

Score: 98.05/100

308 Total Patient Responses

Responsiveness of Staff

Score: 89.31/100

290 Total Patient Responses

Medication Information

Score: 83.09/100

272 Total Patient Responses

PRIORITISATION

Score: 71.30/100

309 Total Patient Responses