Patient experience survey

1230

Happy Clients

1474

Surveys Completed

Life Brenthurst Hospital

Reporting Period: 2025-05-08 - 2026-05-08

Likely To Recommend Hospital

89.28%

1475 Total Patient Responses

Overall Experience Score

8.35/10

1474 Total Patient Responses

Admission staff

Score: 94.68/100

  • Yes

  • No

1537 Total Patient Responses

Nursing staff

Score: 91.26/100

  • Always

  • Usually

  • Sometimes

  • Never

1823 Total Patient Responses

Doctors

Score: 95.48/100

  • Always

  • Usually

  • Sometimes

  • Never

1673 Total Patient Responses

Pain management

Score: 93.95/100

  • Always

  • Usually

  • Sometimes

  • Never

1513 Total Patient Responses

Hospital environment

Score: 89.48/100

  • Always

  • Usually

  • Sometimes

  • Never

1854 Total Patient Responses

Responsiveness of staff

Score: 90.03/100

  • Always

  • Usually

  • Sometimes

  • Never

1563 Total Patient Responses

Medication information

Score: 83.01/100

  • Always

  • Usually

  • Sometimes

  • Never

1694 Total Patient Responses

Food

Score: 85.33/100

  • Always

  • Usually

  • Sometimes

  • Never

1876 Total Patient Responses

Discharge information

Score: 71.77/100

  • Yes

  • No

1770 Total Patient Responses

Likely To Recommend Hospital

88.15%

591 Total Patient Responses

Overall Experience Score

8.27/10

591 Total Patient Responses

Reception staff

Score: 95.53/100

582 Total Patient Responses

Nursing staff

Score: 95.61/100

644 Total Patient Responses

Doctors

Score: 90.32/100

630 Total Patient Responses

Pain management

Score: 90.37/100

561 Total Patient Responses

Emergency Unit environment

Score: 98.13/100

588 Total Patient Responses

Responsiveness of staff

Score: 93.25/100

563 Total Patient Responses

Medication information

Score: 88.87/100

548 Total Patient Responses

Prioritisation

Score: 83.49/100

724 Total Patient Responses