Patient experience survey

1529

Happy Clients

1813

Surveys Completed

Life Brenthurst Hospital

Reporting Period: 2024-03-25 - 2025-03-25

Likely To Recommend Hospital

90.24%

1813 Total Patient Responses

Overall Experience Score

8.43/10

1813 Total Patient Responses

Admission staff

Score: 95.20/100

  • Yes

  • No

1875 Total Patient Responses

Nursing staff

Score: 90.87/100

  • Always

  • Usually

  • Sometimes

  • Never

2271 Total Patient Responses

Doctors

Score: 96.59/100

  • Always

  • Usually

  • Sometimes

  • Never

2059 Total Patient Responses

Pain management

Score: 93.66/100

  • Always

  • Usually

  • Sometimes

  • Never

1846 Total Patient Responses

Hospital environment

Score: 88.82/100

  • Always

  • Usually

  • Sometimes

  • Never

2317 Total Patient Responses

Responsiveness of staff

Score: 87.69/100

  • Always

  • Usually

  • Sometimes

  • Never

1920 Total Patient Responses

Medication information

Score: 80.25/100

  • Always

  • Usually

  • Sometimes

  • Never

2100 Total Patient Responses

Food

Score: 83.09/100

  • Always

  • Usually

  • Sometimes

  • Never

2254 Total Patient Responses

Discharge information

Score: 68.55/100

  • Yes

  • No

2228 Total Patient Responses

Likely To Recommend Hospital

87.21%

688 Total Patient Responses

Overall Experience Score

8.04/10

688 Total Patient Responses

Reception staff

Score: 93.26/100

682 Total Patient Responses

Nursing staff

Score: 95.68/100

748 Total Patient Responses

Doctors

Score: 88.31/100

746 Total Patient Responses

Pain management

Score: 89.30/100

626 Total Patient Responses

Emergency Unit environment

Score: 97.79/100

679 Total Patient Responses

Responsiveness of staff

Score: 94.31/100

650 Total Patient Responses

Medication information

Score: 90.02/100

631 Total Patient Responses

Prioritisation

Score: 82.64/100

845 Total Patient Responses