Patient experience survey

1215

Happy Clients

1459

Surveys Completed

Life Brenthurst Hospital

Reporting Period: 2025-06-18 - 2026-06-18

Likely To Recommend Hospital

89.39%

1460 Total Patient Responses

Overall Experience Score

8.33/10

1459 Total Patient Responses

Admission staff

Score: 94.52/100

  • Yes

  • No

1519 Total Patient Responses

Nursing staff

Score: 91.14/100

  • Always

  • Usually

  • Sometimes

  • Never

1795 Total Patient Responses

Doctors

Score: 95.42/100

  • Always

  • Usually

  • Sometimes

  • Never

1662 Total Patient Responses

Pain management

Score: 93.41/100

  • Always

  • Usually

  • Sometimes

  • Never

1491 Total Patient Responses

Hospital environment

Score: 89.25/100

  • Always

  • Usually

  • Sometimes

  • Never

1827 Total Patient Responses

Responsiveness of staff

Score: 89.26/100

  • Always

  • Usually

  • Sometimes

  • Never

1542 Total Patient Responses

Medication information

Score: 83.07/100

  • Always

  • Usually

  • Sometimes

  • Never

1662 Total Patient Responses

Food

Score: 85.46/100

  • Always

  • Usually

  • Sometimes

  • Never

1843 Total Patient Responses

Discharge information

Score: 72.61/100

  • Yes

  • No

1746 Total Patient Responses

Likely To Recommend Hospital

87.44%

621 Total Patient Responses

Overall Experience Score

8.12/10

621 Total Patient Responses

Reception staff

Score: 94.61/100

612 Total Patient Responses

Nursing staff

Score: 95.75/100

677 Total Patient Responses

Doctors

Score: 90.23/100

665 Total Patient Responses

Pain management

Score: 90.20/100

592 Total Patient Responses

Emergency Unit environment

Score: 98.06/100

617 Total Patient Responses

Responsiveness of staff

Score: 93.39/100

590 Total Patient Responses

Medication information

Score: 88.97/100

571 Total Patient Responses

Prioritisation

Score: 82.61/100

767 Total Patient Responses