Patient experience survey

1293

Happy Clients

1566

Surveys Completed

Life Brenthurst Hospital

Reporting Period: 2017-05-26 - 2018-05-26

Likely To Recommend Hospital

83.89%

1566 Total Patient Responses

Overall Experience Score

8.12/10

1566 Total Patient Responses

Admission Staff

Score: 94.34/100

  • Yes

  • No

1556 Total Patient Responses

Nursing Staff

Score: 89.13/100

1566 Total Patient Responses

Doctors

Score: 93.39/100

1556 Total Patient Responses

Pain Management

Score: 89.84/100

1462 Total Patient Responses

Hospital Environment

Score: 86.78/100

1517 Total Patient Responses

Responsiveness of Staff

Score: 83.95/100

1374 Total Patient Responses

Medication Information

Score: 77.92/100

1433 Total Patient Responses

Food

Score: 78.43/100

1494 Total Patient Responses

Discharge Information

Score: 69.80/100

1566 Total Patient Responses

Likely To Recommend Hospital

83.43%

197 Total Patient Responses

Overall Experience Score

7.78/10

197 Total Patient Responses

Reception Staff

Score: 93.16/100

190 Total Patient Responses

Nursing Staff

Score: 95.59/100

195 Total Patient Responses

Doctors

Score: 88.26/100

197 Total Patient Responses

Pain Management

Score: 93.21/100

162 Total Patient Responses

Emergency Unit Environment

Score: 96.77/100

186 Total Patient Responses

Responsiveness of Staff

Score: 95.11/100

184 Total Patient Responses

Medication Information

Score: 86.62/100

157 Total Patient Responses

PRIORITISATION

Score: 81.33/100

190 Total Patient Responses