Patient experience survey

1181

Happy Clients

1429

Surveys Completed

Life Brenthurst Hospital

Reporting Period: 2025-07-08 - 2026-07-08

Likely To Recommend Hospital

89.09%

1430 Total Patient Responses

Overall Experience Score

8.26/10

1429 Total Patient Responses

Admission staff

Score: 94.16/100

  • Yes

  • No

1491 Total Patient Responses

Nursing staff

Score: 90.71/100

  • Always

  • Usually

  • Sometimes

  • Never

1762 Total Patient Responses

Doctors

Score: 95.25/100

  • Always

  • Usually

  • Sometimes

  • Never

1632 Total Patient Responses

Pain management

Score: 93.29/100

  • Always

  • Usually

  • Sometimes

  • Never

1454 Total Patient Responses

Hospital environment

Score: 89.36/100

  • Always

  • Usually

  • Sometimes

  • Never

1783 Total Patient Responses

Responsiveness of staff

Score: 88.69/100

  • Always

  • Usually

  • Sometimes

  • Never

1501 Total Patient Responses

Medication information

Score: 82.63/100

  • Always

  • Usually

  • Sometimes

  • Never

1627 Total Patient Responses

Food

Score: 85.18/100

  • Always

  • Usually

  • Sometimes

  • Never

1806 Total Patient Responses

Discharge information

Score: 72.49/100

  • Yes

  • No

1707 Total Patient Responses

Likely To Recommend Hospital

87.32%

615 Total Patient Responses

Overall Experience Score

8.11/10

615 Total Patient Responses

Reception staff

Score: 94.23/100

607 Total Patient Responses

Nursing staff

Score: 95.75/100

669 Total Patient Responses

Doctors

Score: 90.63/100

658 Total Patient Responses

Pain management

Score: 90.27/100

586 Total Patient Responses

Emergency Unit environment

Score: 97.87/100

611 Total Patient Responses

Responsiveness of staff

Score: 93.48/100

583 Total Patient Responses

Medication information

Score: 88.99/100

563 Total Patient Responses

Prioritisation

Score: 81.92/100

764 Total Patient Responses