Patient experience survey

1064

Happy Clients

1339

Surveys Completed

Life Brenthurst Hospital

Reporting Period: 2018-09-16 - 2019-09-16

Likely To Recommend Hospital

81.93%

1339 Total Patient Responses

Overall Experience Score

7.96/10

1339 Total Patient Responses

Admission Staff

Score: 93.35/100

  • Yes

  • No

1329 Total Patient Responses

Nursing Staff

Score: 86.79/100

1336 Total Patient Responses

Doctors

Score: 93.44/100

1332 Total Patient Responses

Pain Management

Score: 89.27/100

1249 Total Patient Responses

Hospital Environment

Score: 86.97/100

1301 Total Patient Responses

Responsiveness of Staff

Score: 83.69/100

1202 Total Patient Responses

Medication Information

Score: 76.57/100

1226 Total Patient Responses

Food

Score: 77.03/100

1263 Total Patient Responses

Discharge Information

Score: 65.01/100

1339 Total Patient Responses

Likely To Recommend Hospital

77.84%

558 Total Patient Responses

Overall Experience Score

7.60/10

558 Total Patient Responses

Reception Staff

Score: 90.05/100

553 Total Patient Responses

Nursing Staff

Score: 94.41/100

556 Total Patient Responses

Doctors

Score: 88.85/100

551 Total Patient Responses

Pain Management

Score: 87.22/100

485 Total Patient Responses

Emergency Unit Environment

Score: 98.15/100

541 Total Patient Responses

Responsiveness of Staff

Score: 90.37/100

519 Total Patient Responses

Medication Information

Score: 85.04/100

488 Total Patient Responses

PRIORITISATION

Score: 70.01/100

549 Total Patient Responses