Patient experience survey

1292

Happy Clients

1582

Surveys Completed

Life Brenthurst Hospital

Reporting Period: 2017-09-23 - 2018-09-23

Likely To Recommend Hospital

82.81%

1582 Total Patient Responses

Overall Experience Score

8.06/10

1582 Total Patient Responses

Admission Staff

Score: 93.99/100

  • Yes

  • No

1571 Total Patient Responses

Nursing Staff

Score: 88.70/100

1582 Total Patient Responses

Doctors

Score: 93.56/100

1575 Total Patient Responses

Pain Management

Score: 89.95/100

1476 Total Patient Responses

Hospital Environment

Score: 86.65/100

1539 Total Patient Responses

Responsiveness of Staff

Score: 82.79/100

1407 Total Patient Responses

Medication Information

Score: 78.74/100

1452 Total Patient Responses

Food

Score: 77.02/100

1510 Total Patient Responses

Discharge Information

Score: 67.95/100

1582 Total Patient Responses

Likely To Recommend Hospital

78.52%

152 Total Patient Responses

Overall Experience Score

7.42/10

152 Total Patient Responses

Reception Staff

Score: 89.73/100

146 Total Patient Responses

Nursing Staff

Score: 94.40/100

150 Total Patient Responses

Doctors

Score: 85.49/100

152 Total Patient Responses

Pain Management

Score: 90.98/100

122 Total Patient Responses

Emergency Unit Environment

Score: 96.50/100

143 Total Patient Responses

Responsiveness of Staff

Score: 91.43/100

140 Total Patient Responses

Medication Information

Score: 84.62/100

117 Total Patient Responses

PRIORITISATION

Score: 75.86/100

146 Total Patient Responses