Patient experience survey

508

Happy Clients

640

Surveys Completed

Life Brenthurst Hospital

Reporting Period: 2020-05-15 - 2021-05-15

Likely To Recommend Hospital

80.84%

640 Total Patient Responses

Overall Experience Score

7.96/10

640 Total Patient Responses

Admission Staff

Score: 92.70/100

  • Yes

  • No

632 Total Patient Responses

Nursing Staff

Score: 85.32/100

639 Total Patient Responses

Doctors

Score: 92.76/100

636 Total Patient Responses

Pain Management

Score: 88.71/100

601 Total Patient Responses

Hospital Environment

Score: 85.85/100

623 Total Patient Responses

Responsiveness of Staff

Score: 81.40/100

586 Total Patient Responses

Medication Information

Score: 74.23/100

600 Total Patient Responses

Food

Score: 82.14/100

613 Total Patient Responses

Discharge Information

Score: 66.64/100

640 Total Patient Responses

Likely To Recommend Hospital

80.51%

248 Total Patient Responses

Overall Experience Score

7.83/10

248 Total Patient Responses

Reception Staff

Score: 89.30/100

243 Total Patient Responses

Nursing Staff

Score: 92.13/100

248 Total Patient Responses

Doctors

Score: 87.98/100

247 Total Patient Responses

Pain Management

Score: 89.20/100

213 Total Patient Responses

Emergency Unit Environment

Score: 98.75/100

240 Total Patient Responses

Responsiveness of Staff

Score: 89.87/100

227 Total Patient Responses

Medication Information

Score: 80.00/100

215 Total Patient Responses

PRIORITISATION

Score: 80.12/100

245 Total Patient Responses