Patient experience survey

1558

Happy Clients

1843

Surveys Completed

Life Brenthurst Hospital

Reporting Period: 2023-12-08 - 2024-12-08

Likely To Recommend Hospital

90.56%

1843 Total Patient Responses

Overall Experience Score

8.45/10

1843 Total Patient Responses

Admission staff

Score: 95.19/100

  • Yes

  • No

1904 Total Patient Responses

Nursing staff

Score: 91.15/100

  • Always

  • Usually

  • Sometimes

  • Never

2303 Total Patient Responses

Doctors

Score: 96.08/100

  • Always

  • Usually

  • Sometimes

  • Never

2105 Total Patient Responses

Pain management

Score: 93.72/100

  • Always

  • Usually

  • Sometimes

  • Never

1898 Total Patient Responses

Hospital environment

Score: 88.98/100

  • Always

  • Usually

  • Sometimes

  • Never

2377 Total Patient Responses

Responsiveness of staff

Score: 88.99/100

  • Always

  • Usually

  • Sometimes

  • Never

1954 Total Patient Responses

Medication information

Score: 80.07/100

  • Always

  • Usually

  • Sometimes

  • Never

2121 Total Patient Responses

Food

Score: 84.12/100

  • Always

  • Usually

  • Sometimes

  • Never

2315 Total Patient Responses

Discharge information

Score: 67.96/100

  • Yes

  • No

2268 Total Patient Responses

Likely To Recommend Hospital

85.35%

751 Total Patient Responses

Overall Experience Score

7.72/10

751 Total Patient Responses

Reception staff

Score: 92.16/100

740 Total Patient Responses

Nursing staff

Score: 95.36/100

829 Total Patient Responses

Doctors

Score: 87.57/100

804 Total Patient Responses

Pain management

Score: 88.12/100

682 Total Patient Responses

Emergency Unit environment

Score: 97.17/100

741 Total Patient Responses

Responsiveness of staff

Score: 93.64/100

707 Total Patient Responses

Medication information

Score: 88.84/100

690 Total Patient Responses

Prioritisation

Score: 80.12/100

933 Total Patient Responses