Patient experience survey

1029

Happy Clients

1316

Surveys Completed

Life Brenthurst Hospital

Reporting Period: 2019-03-28 - 2020-03-28

Likely To Recommend Hospital

80.50%

1316 Total Patient Responses

Overall Experience Score

7.84/10

1316 Total Patient Responses

Admission Staff

Score: 92.90/100

  • Yes

  • No

1306 Total Patient Responses

Nursing Staff

Score: 86.12/100

1313 Total Patient Responses

Doctors

Score: 92.42/100

1309 Total Patient Responses

Pain Management

Score: 88.43/100

1217 Total Patient Responses

Hospital Environment

Score: 85.92/100

1278 Total Patient Responses

Responsiveness of Staff

Score: 82.07/100

1176 Total Patient Responses

Medication Information

Score: 74.87/100

1195 Total Patient Responses

Food

Score: 78.08/100

1240 Total Patient Responses

Discharge Information

Score: 63.03/100

1316 Total Patient Responses

Likely To Recommend Hospital

79.93%

523 Total Patient Responses

Overall Experience Score

7.67/10

523 Total Patient Responses

Reception Staff

Score: 89.90/100

515 Total Patient Responses

Nursing Staff

Score: 93.91/100

522 Total Patient Responses

Doctors

Score: 89.25/100

516 Total Patient Responses

Pain Management

Score: 86.51/100

467 Total Patient Responses

Emergency Unit Environment

Score: 97.83/100

508 Total Patient Responses

Responsiveness of Staff

Score: 91.56/100

486 Total Patient Responses

Medication Information

Score: 83.98/100

462 Total Patient Responses

PRIORITISATION

Score: 71.77/100

519 Total Patient Responses