Patient experience survey

1184

Happy Clients

1429

Surveys Completed

Life Brenthurst Hospital

Reporting Period: 2025-09-06 - 2026-09-06

Likely To Recommend Hospital

89.08%

1429 Total Patient Responses

Overall Experience Score

8.29/10

1429 Total Patient Responses

Admission staff

Score: 94.68/100

  • Yes

  • No

1478 Total Patient Responses

Nursing staff

Score: 90.10/100

  • Always

  • Usually

  • Sometimes

  • Never

1761 Total Patient Responses

Doctors

Score: 95.14/100

  • Always

  • Usually

  • Sometimes

  • Never

1618 Total Patient Responses

Pain management

Score: 93.26/100

  • Always

  • Usually

  • Sometimes

  • Never

1431 Total Patient Responses

Hospital environment

Score: 89.58/100

  • Always

  • Usually

  • Sometimes

  • Never

1784 Total Patient Responses

Responsiveness of staff

Score: 88.63/100

  • Always

  • Usually

  • Sometimes

  • Never

1496 Total Patient Responses

Medication information

Score: 82.06/100

  • Always

  • Usually

  • Sometimes

  • Never

1608 Total Patient Responses

Food

Score: 85.12/100

  • Always

  • Usually

  • Sometimes

  • Never

1795 Total Patient Responses

Discharge information

Score: 73.06/100

  • Yes

  • No

1709 Total Patient Responses

Likely To Recommend Hospital

84.23%

628 Total Patient Responses

Overall Experience Score

7.79/10

628 Total Patient Responses

Reception staff

Score: 92.66/100

613 Total Patient Responses

Nursing staff

Score: 94.60/100

695 Total Patient Responses

Doctors

Score: 89.50/100

672 Total Patient Responses

Pain management

Score: 88.62/100

589 Total Patient Responses

Emergency Unit environment

Score: 98.08/100

624 Total Patient Responses

Responsiveness of staff

Score: 92.05/100

591 Total Patient Responses

Medication information

Score: 87.50/100

576 Total Patient Responses

Prioritisation

Score: 78.88/100

773 Total Patient Responses