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Patient experience survey

1321

Happy Clients

1565

Surveys Completed

Life Brenthurst Hospital

Reporting Period: 2025-02-10 - 2026-02-10

Likely To Recommend Hospital

90.68%

1566 Total Patient Responses

Overall Experience Score

8.45/10

1565 Total Patient Responses

Admission staff

Score: 94.61/100

  • Yes

  • No

1634 Total Patient Responses

Nursing staff

Score: 91.73/100

  • Always

  • Usually

  • Sometimes

  • Never

1931 Total Patient Responses

Doctors

Score: 95.46/100

  • Always

  • Usually

  • Sometimes

  • Never

1776 Total Patient Responses

Pain management

Score: 94.17/100

  • Always

  • Usually

  • Sometimes

  • Never

1620 Total Patient Responses

Hospital environment

Score: 89.22/100

  • Always

  • Usually

  • Sometimes

  • Never

1977 Total Patient Responses

Responsiveness of staff

Score: 90.58/100

  • Always

  • Usually

  • Sometimes

  • Never

1670 Total Patient Responses

Medication information

Score: 81.78/100

  • Always

  • Usually

  • Sometimes

  • Never

1815 Total Patient Responses

Food

Score: 83.79/100

  • Always

  • Usually

  • Sometimes

  • Never

1991 Total Patient Responses

Discharge information

Score: 71.72/100

  • Yes

  • No

1898 Total Patient Responses

Likely To Recommend Hospital

88.71%

620 Total Patient Responses

Overall Experience Score

8.31/10

620 Total Patient Responses

Reception staff

Score: 95.77/100

615 Total Patient Responses

Nursing staff

Score: 95.77/100

669 Total Patient Responses

Doctors

Score: 90.49/100

660 Total Patient Responses

Pain management

Score: 91.82/100

587 Total Patient Responses

Emergency Unit environment

Score: 98.37/100

613 Total Patient Responses

Responsiveness of staff

Score: 94.42/100

591 Total Patient Responses

Medication information

Score: 89.14/100

580 Total Patient Responses

Prioritisation

Score: 85.45/100

746 Total Patient Responses