Patient experience survey

1057

Happy Clients

1336

Surveys Completed

Life Brenthurst Hospital

Reporting Period: 2018-11-17 - 2019-11-17

Likely To Recommend Hospital

81.54%

1336 Total Patient Responses

Overall Experience Score

7.94/10

1336 Total Patient Responses

Admission Staff

Score: 93.33/100

  • Yes

  • No

1324 Total Patient Responses

Nursing Staff

Score: 86.64/100

1333 Total Patient Responses

Doctors

Score: 93.26/100

1330 Total Patient Responses

Pain Management

Score: 89.24/100

1246 Total Patient Responses

Hospital Environment

Score: 86.41/100

1295 Total Patient Responses

Responsiveness of Staff

Score: 82.79/100

1195 Total Patient Responses

Medication Information

Score: 76.45/100

1229 Total Patient Responses

Food

Score: 76.94/100

1261 Total Patient Responses

Discharge Information

Score: 64.97/100

1336 Total Patient Responses

Likely To Recommend Hospital

78.30%

579 Total Patient Responses

Overall Experience Score

7.65/10

579 Total Patient Responses

Reception Staff

Score: 90.58/100

573 Total Patient Responses

Nursing Staff

Score: 94.18/100

577 Total Patient Responses

Doctors

Score: 88.60/100

572 Total Patient Responses

Pain Management

Score: 86.31/100

504 Total Patient Responses

Emergency Unit Environment

Score: 97.87/100

563 Total Patient Responses

Responsiveness of Staff

Score: 91.26/100

538 Total Patient Responses

Medication Information

Score: 84.23/100

501 Total Patient Responses

PRIORITISATION

Score: 70.62/100

572 Total Patient Responses