Patient experience survey

648

Happy Clients

825

Surveys Completed

Life Brenthurst Hospital

Reporting Period: 2019-09-22 - 2020-09-22

Likely To Recommend Hospital

80.37%

825 Total Patient Responses

Overall Experience Score

7.86/10

825 Total Patient Responses

Admission Staff

Score: 93.12/100

  • Yes

  • No

817 Total Patient Responses

Nursing Staff

Score: 86.39/100

824 Total Patient Responses

Doctors

Score: 92.97/100

821 Total Patient Responses

Pain Management

Score: 88.60/100

761 Total Patient Responses

Hospital Environment

Score: 85.37/100

807 Total Patient Responses

Responsiveness of Staff

Score: 80.62/100

738 Total Patient Responses

Medication Information

Score: 74.79/100

747 Total Patient Responses

Food

Score: 79.28/100

781 Total Patient Responses

Discharge Information

Score: 63.70/100

825 Total Patient Responses

Likely To Recommend Hospital

80.47%

319 Total Patient Responses

Overall Experience Score

7.68/10

319 Total Patient Responses

Reception Staff

Score: 91.08/100

314 Total Patient Responses

Nursing Staff

Score: 92.11/100

319 Total Patient Responses

Doctors

Score: 88.00/100

317 Total Patient Responses

Pain Management

Score: 84.81/100

283 Total Patient Responses

Emergency Unit Environment

Score: 97.42/100

310 Total Patient Responses

Responsiveness of Staff

Score: 90.51/100

295 Total Patient Responses

Medication Information

Score: 80.57/100

283 Total Patient Responses

PRIORITISATION

Score: 76.52/100

316 Total Patient Responses