Patient experience survey

632

Happy Clients

774

Surveys Completed

Life Brenthurst Hospital

Reporting Period: 2020-10-16 - 2021-10-16

Likely To Recommend Hospital

82.56%

774 Total Patient Responses

Overall Experience Score

8.10/10

774 Total Patient Responses

Admission Staff

Score: 93.67/100

  • Yes

  • No

762 Total Patient Responses

Nursing Staff

Score: 86.64/100

772 Total Patient Responses

Doctors

Score: 93.54/100

773 Total Patient Responses

Pain Management

Score: 89.63/100

736 Total Patient Responses

Hospital Environment

Score: 86.37/100

753 Total Patient Responses

Responsiveness of Staff

Score: 83.71/100

701 Total Patient Responses

Medication Information

Score: 75.30/100

719 Total Patient Responses

Food

Score: 82.95/100

735 Total Patient Responses

Discharge Information

Score: 70.09/100

774 Total Patient Responses

Likely To Recommend Hospital

79.91%

365 Total Patient Responses

Overall Experience Score

7.76/10

365 Total Patient Responses

Reception Staff

Score: 88.76/100

356 Total Patient Responses

Nursing Staff

Score: 92.16/100

365 Total Patient Responses

Doctors

Score: 85.94/100

363 Total Patient Responses

Pain Management

Score: 86.97/100

307 Total Patient Responses

Emergency Unit Environment

Score: 97.73/100

353 Total Patient Responses

Responsiveness of Staff

Score: 89.12/100

340 Total Patient Responses

Medication Information

Score: 84.66/100

313 Total Patient Responses

PRIORITISATION

Score: 75.15/100

359 Total Patient Responses