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Patient experience survey

1283

Happy Clients

1528

Surveys Completed

Life Brenthurst Hospital

Reporting Period: 2025-03-29 - 2026-03-29

Likely To Recommend Hospital

90.06%

1529 Total Patient Responses

Overall Experience Score

8.4/10

1528 Total Patient Responses

Admission staff

Score: 94.67/100

  • Yes

  • No

1595 Total Patient Responses

Nursing staff

Score: 91.68/100

  • Always

  • Usually

  • Sometimes

  • Never

1881 Total Patient Responses

Doctors

Score: 95.37/100

  • Always

  • Usually

  • Sometimes

  • Never

1733 Total Patient Responses

Pain management

Score: 94.44/100

  • Always

  • Usually

  • Sometimes

  • Never

1585 Total Patient Responses

Hospital environment

Score: 89.45/100

  • Always

  • Usually

  • Sometimes

  • Never

1917 Total Patient Responses

Responsiveness of staff

Score: 90.31/100

  • Always

  • Usually

  • Sometimes

  • Never

1628 Total Patient Responses

Medication information

Score: 82.63/100

  • Always

  • Usually

  • Sometimes

  • Never

1764 Total Patient Responses

Food

Score: 84.70/100

  • Always

  • Usually

  • Sometimes

  • Never

1951 Total Patient Responses

Discharge information

Score: 72.11/100

  • Yes

  • No

1838 Total Patient Responses

Likely To Recommend Hospital

88.65%

608 Total Patient Responses

Overall Experience Score

8.3/10

608 Total Patient Responses

Reception staff

Score: 95.36/100

603 Total Patient Responses

Nursing staff

Score: 95.73/100

659 Total Patient Responses

Doctors

Score: 90.58/100

647 Total Patient Responses

Pain management

Score: 90.64/100

577 Total Patient Responses

Emergency Unit environment

Score: 98.01/100

603 Total Patient Responses

Responsiveness of staff

Score: 93.78/100

579 Total Patient Responses

Medication information

Score: 89.24/100

567 Total Patient Responses

Prioritisation

Score: 84.52/100

736 Total Patient Responses