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Patient experience survey

1314

Happy Clients

1562

Surveys Completed

Life Brenthurst Hospital

Reporting Period: 2025-02-20 - 2026-02-20

Likely To Recommend Hospital

90.34%

1563 Total Patient Responses

Overall Experience Score

8.41/10

1562 Total Patient Responses

Admission staff

Score: 94.66/100

  • Yes

  • No

1632 Total Patient Responses

Nursing staff

Score: 91.59/100

  • Always

  • Usually

  • Sometimes

  • Never

1924 Total Patient Responses

Doctors

Score: 95.30/100

  • Always

  • Usually

  • Sometimes

  • Never

1777 Total Patient Responses

Pain management

Score: 94.11/100

  • Always

  • Usually

  • Sometimes

  • Never

1621 Total Patient Responses

Hospital environment

Score: 88.97/100

  • Always

  • Usually

  • Sometimes

  • Never

1971 Total Patient Responses

Responsiveness of staff

Score: 90.30/100

  • Always

  • Usually

  • Sometimes

  • Never

1664 Total Patient Responses

Medication information

Score: 81.60/100

  • Always

  • Usually

  • Sometimes

  • Never

1812 Total Patient Responses

Food

Score: 83.98/100

  • Always

  • Usually

  • Sometimes

  • Never

1987 Total Patient Responses

Discharge information

Score: 71.73/100

  • Yes

  • No

1887 Total Patient Responses

Likely To Recommend Hospital

88.21%

619 Total Patient Responses

Overall Experience Score

8.27/10

619 Total Patient Responses

Reception staff

Score: 95.44/100

614 Total Patient Responses

Nursing staff

Score: 95.55/100

672 Total Patient Responses

Doctors

Score: 90.64/100

659 Total Patient Responses

Pain management

Score: 91.62/100

585 Total Patient Responses

Emergency Unit environment

Score: 98.37/100

612 Total Patient Responses

Responsiveness of staff

Score: 93.73/100

590 Total Patient Responses

Medication information

Score: 89.08/100

577 Total Patient Responses

Prioritisation

Score: 84.99/100

746 Total Patient Responses