Patient experience survey

1508

Happy Clients

1797

Surveys Completed

Life Brenthurst Hospital

Reporting Period: 2024-06-09 - 2025-06-09

Likely To Recommend Hospital

90.15%

1797 Total Patient Responses

Overall Experience Score

8.39/10

1797 Total Patient Responses

Admission staff

Score: 94.99/100

  • Yes

  • No

1860 Total Patient Responses

Nursing staff

Score: 91.25/100

  • Always

  • Usually

  • Sometimes

  • Never

2261 Total Patient Responses

Doctors

Score: 96.13/100

  • Always

  • Usually

  • Sometimes

  • Never

2048 Total Patient Responses

Pain management

Score: 93.93/100

  • Always

  • Usually

  • Sometimes

  • Never

1843 Total Patient Responses

Hospital environment

Score: 88.42/100

  • Always

  • Usually

  • Sometimes

  • Never

2300 Total Patient Responses

Responsiveness of staff

Score: 87.98/100

  • Always

  • Usually

  • Sometimes

  • Never

1909 Total Patient Responses

Medication information

Score: 79.42/100

  • Always

  • Usually

  • Sometimes

  • Never

2101 Total Patient Responses

Food

Score: 81.84/100

  • Always

  • Usually

  • Sometimes

  • Never

2250 Total Patient Responses

Discharge information

Score: 69.13/100

  • Yes

  • No

2209 Total Patient Responses

Likely To Recommend Hospital

88.6%

614 Total Patient Responses

Overall Experience Score

8.41/10

614 Total Patient Responses

Reception staff

Score: 93.76/100

609 Total Patient Responses

Nursing staff

Score: 95.82/100

662 Total Patient Responses

Doctors

Score: 89.88/100

650 Total Patient Responses

Pain management

Score: 91.65/100

563 Total Patient Responses

Emergency Unit environment

Score: 98.02/100

606 Total Patient Responses

Responsiveness of staff

Score: 95.35/100

581 Total Patient Responses

Medication information

Score: 92.02/100

564 Total Patient Responses

Prioritisation

Score: 86.15/100

738 Total Patient Responses