Patient experience survey

1335

Happy Clients

1600

Surveys Completed

Life Brenthurst Hospital

Reporting Period: 2024-10-29 - 2025-10-29

Likely To Recommend Hospital

89.57%

1601 Total Patient Responses

Overall Experience Score

8.35/10

1600 Total Patient Responses

Admission staff

Score: 94.39/100

  • Yes

  • No

1668 Total Patient Responses

Nursing staff

Score: 90.93/100

  • Always

  • Usually

  • Sometimes

  • Never

1990 Total Patient Responses

Doctors

Score: 96.06/100

  • Always

  • Usually

  • Sometimes

  • Never

1812 Total Patient Responses

Pain management

Score: 94.03/100

  • Always

  • Usually

  • Sometimes

  • Never

1648 Total Patient Responses

Hospital environment

Score: 88.95/100

  • Always

  • Usually

  • Sometimes

  • Never

2019 Total Patient Responses

Responsiveness of staff

Score: 89.12/100

  • Always

  • Usually

  • Sometimes

  • Never

1715 Total Patient Responses

Medication information

Score: 80.86/100

  • Always

  • Usually

  • Sometimes

  • Never

1875 Total Patient Responses

Food

Score: 82.22/100

  • Always

  • Usually

  • Sometimes

  • Never

2033 Total Patient Responses

Discharge information

Score: 69.67/100

  • Yes

  • No

1953 Total Patient Responses

Likely To Recommend Hospital

88.48%

590 Total Patient Responses

Overall Experience Score

8.39/10

590 Total Patient Responses

Reception staff

Score: 95.91/100

587 Total Patient Responses

Nursing staff

Score: 95.50/100

640 Total Patient Responses

Doctors

Score: 90.19/100

628 Total Patient Responses

Pain management

Score: 91.67/100

552 Total Patient Responses

Emergency Unit environment

Score: 97.95/100

584 Total Patient Responses

Responsiveness of staff

Score: 93.97/100

564 Total Patient Responses

Medication information

Score: 91.07/100

549 Total Patient Responses

Prioritisation

Score: 85.48/100

714 Total Patient Responses