Patient experience survey

1350

Happy Clients

1615

Surveys Completed

Life Brenthurst Hospital

Reporting Period: 2024-10-30 - 2025-10-30

Likely To Recommend Hospital

89.73%

1616 Total Patient Responses

Overall Experience Score

8.36/10

1615 Total Patient Responses

Admission staff

Score: 94.37/100

  • Yes

  • No

1685 Total Patient Responses

Nursing staff

Score: 90.97/100

  • Always

  • Usually

  • Sometimes

  • Never

2011 Total Patient Responses

Doctors

Score: 96.08/100

  • Always

  • Usually

  • Sometimes

  • Never

1831 Total Patient Responses

Pain management

Score: 94.05/100

  • Always

  • Usually

  • Sometimes

  • Never

1662 Total Patient Responses

Hospital environment

Score: 88.98/100

  • Always

  • Usually

  • Sometimes

  • Never

2041 Total Patient Responses

Responsiveness of staff

Score: 89.19/100

  • Always

  • Usually

  • Sometimes

  • Never

1728 Total Patient Responses

Medication information

Score: 80.92/100

  • Always

  • Usually

  • Sometimes

  • Never

1893 Total Patient Responses

Food

Score: 82.43/100

  • Always

  • Usually

  • Sometimes

  • Never

2050 Total Patient Responses

Discharge information

Score: 69.76/100

  • Yes

  • No

1968 Total Patient Responses

Likely To Recommend Hospital

88.45%

597 Total Patient Responses

Overall Experience Score

8.37/10

597 Total Patient Responses

Reception staff

Score: 95.79/100

594 Total Patient Responses

Nursing staff

Score: 95.38/100

647 Total Patient Responses

Doctors

Score: 90.31/100

635 Total Patient Responses

Pain management

Score: 91.58/100

558 Total Patient Responses

Emergency Unit environment

Score: 97.80/100

591 Total Patient Responses

Responsiveness of staff

Score: 93.86/100

570 Total Patient Responses

Medication information

Score: 91.19/100

556 Total Patient Responses

Prioritisation

Score: 85.36/100

723 Total Patient Responses