Patient experience survey

1413

Happy Clients

1690

Surveys Completed

Life Brenthurst Hospital

Reporting Period: 2024-08-29 - 2025-08-29

Likely To Recommend Hospital

90.12%

1690 Total Patient Responses

Overall Experience Score

8.37/10

1690 Total Patient Responses

Admission staff

Score: 94.88/100

  • Yes

  • No

1754 Total Patient Responses

Nursing staff

Score: 91.35/100

  • Always

  • Usually

  • Sometimes

  • Never

2105 Total Patient Responses

Doctors

Score: 96.11/100

  • Always

  • Usually

  • Sometimes

  • Never

1920 Total Patient Responses

Pain management

Score: 93.83/100

  • Always

  • Usually

  • Sometimes

  • Never

1734 Total Patient Responses

Hospital environment

Score: 88.84/100

  • Always

  • Usually

  • Sometimes

  • Never

2149 Total Patient Responses

Responsiveness of staff

Score: 89.36/100

  • Always

  • Usually

  • Sometimes

  • Never

1797 Total Patient Responses

Medication information

Score: 80.76/100

  • Always

  • Usually

  • Sometimes

  • Never

1987 Total Patient Responses

Food

Score: 82.14/100

  • Always

  • Usually

  • Sometimes

  • Never

2158 Total Patient Responses

Discharge information

Score: 69.61/100

  • Yes

  • No

2068 Total Patient Responses

Likely To Recommend Hospital

88.81%

590 Total Patient Responses

Overall Experience Score

8.48/10

590 Total Patient Responses

Reception staff

Score: 95.05/100

586 Total Patient Responses

Nursing staff

Score: 95.39/100

638 Total Patient Responses

Doctors

Score: 90.28/100

620 Total Patient Responses

Pain management

Score: 92.15/100

548 Total Patient Responses

Emergency Unit environment

Score: 98.11/100

581 Total Patient Responses

Responsiveness of staff

Score: 94.31/100

562 Total Patient Responses

Medication information

Score: 91.93/100

545 Total Patient Responses

Prioritisation

Score: 86.05/100

711 Total Patient Responses