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Patient experience survey

1521

Happy Clients

1807

Surveys Completed

Life Brenthurst Hospital

Reporting Period: 2024-05-20 - 2025-05-20

Likely To Recommend Hospital

90.26%

1807 Total Patient Responses

Overall Experience Score

8.42/10

1807 Total Patient Responses

Admission staff

Score: 95.10/100

  • Yes

  • No

1866 Total Patient Responses

Nursing staff

Score: 91.29/100

  • Always

  • Usually

  • Sometimes

  • Never

2260 Total Patient Responses

Doctors

Score: 96.11/100

  • Always

  • Usually

  • Sometimes

  • Never

2058 Total Patient Responses

Pain management

Score: 93.83/100

  • Always

  • Usually

  • Sometimes

  • Never

1850 Total Patient Responses

Hospital environment

Score: 88.55/100

  • Always

  • Usually

  • Sometimes

  • Never

2309 Total Patient Responses

Responsiveness of staff

Score: 87.85/100

  • Always

  • Usually

  • Sometimes

  • Never

1914 Total Patient Responses

Medication information

Score: 79.61/100

  • Always

  • Usually

  • Sometimes

  • Never

2097 Total Patient Responses

Food

Score: 82.12/100

  • Always

  • Usually

  • Sometimes

  • Never

2246 Total Patient Responses

Discharge information

Score: 69.36/100

  • Yes

  • No

2217 Total Patient Responses

Likely To Recommend Hospital

88.69%

637 Total Patient Responses

Overall Experience Score

8.32/10

637 Total Patient Responses

Reception staff

Score: 93.67/100

632 Total Patient Responses

Nursing staff

Score: 96.09/100

687 Total Patient Responses

Doctors

Score: 90.10/100

677 Total Patient Responses

Pain management

Score: 91.28/100

585 Total Patient Responses

Emergency Unit environment

Score: 97.93/100

629 Total Patient Responses

Responsiveness of staff

Score: 95.36/100

604 Total Patient Responses

Medication information

Score: 91.81/100

586 Total Patient Responses

Prioritisation

Score: 85.91/100

766 Total Patient Responses