Patient experience survey

1458

Happy Clients

1738

Surveys Completed

Life Brenthurst Hospital

Reporting Period: 2024-07-20 - 2025-07-20

Likely To Recommend Hospital

90.16%

1738 Total Patient Responses

Overall Experience Score

8.38/10

1738 Total Patient Responses

Admission staff

Score: 95.26/100

  • Yes

  • No

1799 Total Patient Responses

Nursing staff

Score: 91.19/100

  • Always

  • Usually

  • Sometimes

  • Never

2168 Total Patient Responses

Doctors

Score: 96.24/100

  • Always

  • Usually

  • Sometimes

  • Never

1970 Total Patient Responses

Pain management

Score: 93.92/100

  • Always

  • Usually

  • Sometimes

  • Never

1780 Total Patient Responses

Hospital environment

Score: 88.91/100

  • Always

  • Usually

  • Sometimes

  • Never

2222 Total Patient Responses

Responsiveness of staff

Score: 88.90/100

  • Always

  • Usually

  • Sometimes

  • Never

1850 Total Patient Responses

Medication information

Score: 80.32/100

  • Always

  • Usually

  • Sometimes

  • Never

2035 Total Patient Responses

Food

Score: 82.19/100

  • Always

  • Usually

  • Sometimes

  • Never

2200 Total Patient Responses

Discharge information

Score: 69.70/100

  • Yes

  • No

2122 Total Patient Responses

Likely To Recommend Hospital

88.45%

606 Total Patient Responses

Overall Experience Score

8.38/10

606 Total Patient Responses

Reception staff

Score: 93.83/100

600 Total Patient Responses

Nursing staff

Score: 95.38/100

658 Total Patient Responses

Doctors

Score: 89.60/100

640 Total Patient Responses

Pain management

Score: 91.20/100

557 Total Patient Responses

Emergency Unit environment

Score: 98.16/100

597 Total Patient Responses

Responsiveness of staff

Score: 94.42/100

573 Total Patient Responses

Medication information

Score: 91.38/100

557 Total Patient Responses

Prioritisation

Score: 84.88/100

733 Total Patient Responses