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Patient experience survey

1578

Happy Clients

1870

Surveys Completed

Life Brenthurst Hospital

Reporting Period: 2024-04-30 - 2025-04-30

Likely To Recommend Hospital

90.16%

1870 Total Patient Responses

Overall Experience Score

8.44/10

1870 Total Patient Responses

Admission staff

Score: 94.99/100

  • Yes

  • No

1934 Total Patient Responses

Nursing staff

Score: 91.09/100

  • Always

  • Usually

  • Sometimes

  • Never

2340 Total Patient Responses

Doctors

Score: 96.29/100

  • Always

  • Usually

  • Sometimes

  • Never

2128 Total Patient Responses

Pain management

Score: 93.68/100

  • Always

  • Usually

  • Sometimes

  • Never

1915 Total Patient Responses

Hospital environment

Score: 88.41/100

  • Always

  • Usually

  • Sometimes

  • Never

2394 Total Patient Responses

Responsiveness of staff

Score: 87.81/100

  • Always

  • Usually

  • Sometimes

  • Never

1983 Total Patient Responses

Medication information

Score: 79.62/100

  • Always

  • Usually

  • Sometimes

  • Never

2155 Total Patient Responses

Food

Score: 82.56/100

  • Always

  • Usually

  • Sometimes

  • Never

2328 Total Patient Responses

Discharge information

Score: 69.08/100

  • Yes

  • No

2291 Total Patient Responses

Likely To Recommend Hospital

87.82%

665 Total Patient Responses

Overall Experience Score

8.17/10

665 Total Patient Responses

Reception staff

Score: 93.64/100

660 Total Patient Responses

Nursing staff

Score: 96.07/100

718 Total Patient Responses

Doctors

Score: 89.43/100

712 Total Patient Responses

Pain management

Score: 90.77/100

607 Total Patient Responses

Emergency Unit environment

Score: 98.02/100

657 Total Patient Responses

Responsiveness of staff

Score: 95.10/100

633 Total Patient Responses

Medication information

Score: 91.07/100

616 Total Patient Responses

Prioritisation

Score: 84.61/100

804 Total Patient Responses