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Patient experience survey

1447

Happy Clients

1721

Surveys Completed

Life Brenthurst Hospital

Reporting Period: 2024-08-08 - 2025-08-08

Likely To Recommend Hospital

90.35%

1721 Total Patient Responses

Overall Experience Score

8.4/10

1721 Total Patient Responses

Admission staff

Score: 95.16/100

  • Yes

  • No

1781 Total Patient Responses

Nursing staff

Score: 91.62/100

  • Always

  • Usually

  • Sometimes

  • Never

2141 Total Patient Responses

Doctors

Score: 96.25/100

  • Always

  • Usually

  • Sometimes

  • Never

1954 Total Patient Responses

Pain management

Score: 94.01/100

  • Always

  • Usually

  • Sometimes

  • Never

1772 Total Patient Responses

Hospital environment

Score: 89.13/100

  • Always

  • Usually

  • Sometimes

  • Never

2186 Total Patient Responses

Responsiveness of staff

Score: 89.31/100

  • Always

  • Usually

  • Sometimes

  • Never

1825 Total Patient Responses

Medication information

Score: 80.86/100

  • Always

  • Usually

  • Sometimes

  • Never

2010 Total Patient Responses

Food

Score: 82.30/100

  • Always

  • Usually

  • Sometimes

  • Never

2192 Total Patient Responses

Discharge information

Score: 70.01/100

  • Yes

  • No

2100 Total Patient Responses

Likely To Recommend Hospital

89%

609 Total Patient Responses

Overall Experience Score

8.51/10

609 Total Patient Responses

Reception staff

Score: 94.54/100

604 Total Patient Responses

Nursing staff

Score: 95.53/100

659 Total Patient Responses

Doctors

Score: 90.30/100

642 Total Patient Responses

Pain management

Score: 92.04/100

565 Total Patient Responses

Emergency Unit environment

Score: 98.17/100

601 Total Patient Responses

Responsiveness of staff

Score: 94.64/100

578 Total Patient Responses

Medication information

Score: 91.99/100

562 Total Patient Responses

Prioritisation

Score: 85.83/100

732 Total Patient Responses