Patient experience survey

1344

Happy Clients

1614

Surveys Completed

Life Brenthurst Hospital

Reporting Period: 2024-10-07 - 2025-10-07

Likely To Recommend Hospital

89.83%

1614 Total Patient Responses

Overall Experience Score

8.33/10

1614 Total Patient Responses

Admission staff

Score: 94.74/100

  • Yes

  • No

1683 Total Patient Responses

Nursing staff

Score: 91.18/100

  • Always

  • Usually

  • Sometimes

  • Never

2007 Total Patient Responses

Doctors

Score: 96.18/100

  • Always

  • Usually

  • Sometimes

  • Never

1837 Total Patient Responses

Pain management

Score: 94.21/100

  • Always

  • Usually

  • Sometimes

  • Never

1661 Total Patient Responses

Hospital environment

Score: 88.96/100

  • Always

  • Usually

  • Sometimes

  • Never

2044 Total Patient Responses

Responsiveness of staff

Score: 89.35/100

  • Always

  • Usually

  • Sometimes

  • Never

1715 Total Patient Responses

Medication information

Score: 81.01/100

  • Always

  • Usually

  • Sometimes

  • Never

1893 Total Patient Responses

Food

Score: 82.32/100

  • Always

  • Usually

  • Sometimes

  • Never

2047 Total Patient Responses

Discharge information

Score: 69.51/100

  • Yes

  • No

1973 Total Patient Responses

Likely To Recommend Hospital

88.18%

575 Total Patient Responses

Overall Experience Score

8.4/10

575 Total Patient Responses

Reception staff

Score: 95.62/100

571 Total Patient Responses

Nursing staff

Score: 95.41/100

624 Total Patient Responses

Doctors

Score: 90.16/100

608 Total Patient Responses

Pain management

Score: 91.81/100

537 Total Patient Responses

Emergency Unit environment

Score: 97.72/100

569 Total Patient Responses

Responsiveness of staff

Score: 93.98/100

548 Total Patient Responses

Medication information

Score: 91.96/100

535 Total Patient Responses

Prioritisation

Score: 85.49/100

695 Total Patient Responses