Patient experience survey

1396

Happy Clients

1672

Surveys Completed

Life Brenthurst Hospital

Reporting Period: 2024-09-17 - 2025-09-17

Likely To Recommend Hospital

90.26%

1672 Total Patient Responses

Overall Experience Score

8.35/10

1672 Total Patient Responses

Admission staff

Score: 94.77/100

  • Yes

  • No

1742 Total Patient Responses

Nursing staff

Score: 91.34/100

  • Always

  • Usually

  • Sometimes

  • Never

2086 Total Patient Responses

Doctors

Score: 96.15/100

  • Always

  • Usually

  • Sometimes

  • Never

1903 Total Patient Responses

Pain management

Score: 94.06/100

  • Always

  • Usually

  • Sometimes

  • Never

1714 Total Patient Responses

Hospital environment

Score: 89.00/100

  • Always

  • Usually

  • Sometimes

  • Never

2122 Total Patient Responses

Responsiveness of staff

Score: 89.44/100

  • Always

  • Usually

  • Sometimes

  • Never

1773 Total Patient Responses

Medication information

Score: 81.06/100

  • Always

  • Usually

  • Sometimes

  • Never

1969 Total Patient Responses

Food

Score: 82.21/100

  • Always

  • Usually

  • Sometimes

  • Never

2123 Total Patient Responses

Discharge information

Score: 69.46/100

  • Yes

  • No

2050 Total Patient Responses

Likely To Recommend Hospital

88.48%

590 Total Patient Responses

Overall Experience Score

8.4/10

590 Total Patient Responses

Reception staff

Score: 95.73/100

585 Total Patient Responses

Nursing staff

Score: 95.40/100

639 Total Patient Responses

Doctors

Score: 90.45/100

620 Total Patient Responses

Pain management

Score: 92.01/100

551 Total Patient Responses

Emergency Unit environment

Score: 97.94/100

583 Total Patient Responses

Responsiveness of staff

Score: 93.97/100

564 Total Patient Responses

Medication information

Score: 92.14/100

547 Total Patient Responses

Prioritisation

Score: 85.96/100

711 Total Patient Responses