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Patient experience survey

1347

Happy Clients

1607

Surveys Completed

Life Brenthurst Hospital

Reporting Period: 2024-11-19 - 2025-11-19

Likely To Recommend Hospital

89.92%

1608 Total Patient Responses

Overall Experience Score

8.38/10

1607 Total Patient Responses

Admission staff

Score: 94.66/100

  • Yes

  • No

1681 Total Patient Responses

Nursing staff

Score: 91.07/100

  • Always

  • Usually

  • Sometimes

  • Never

2001 Total Patient Responses

Doctors

Score: 95.98/100

  • Always

  • Usually

  • Sometimes

  • Never

1830 Total Patient Responses

Pain management

Score: 93.81/100

  • Always

  • Usually

  • Sometimes

  • Never

1646 Total Patient Responses

Hospital environment

Score: 89.11/100

  • Always

  • Usually

  • Sometimes

  • Never

2032 Total Patient Responses

Responsiveness of staff

Score: 89.34/100

  • Always

  • Usually

  • Sometimes

  • Never

1713 Total Patient Responses

Medication information

Score: 80.95/100

  • Always

  • Usually

  • Sometimes

  • Never

1866 Total Patient Responses

Food

Score: 82.46/100

  • Always

  • Usually

  • Sometimes

  • Never

2045 Total Patient Responses

Discharge information

Score: 70.11/100

  • Yes

  • No

1954 Total Patient Responses

Likely To Recommend Hospital

87.88%

619 Total Patient Responses

Overall Experience Score

8.32/10

619 Total Patient Responses

Reception staff

Score: 95.45/100

615 Total Patient Responses

Nursing staff

Score: 95.42/100

669 Total Patient Responses

Doctors

Score: 90.30/100

659 Total Patient Responses

Pain management

Score: 91.21/100

580 Total Patient Responses

Emergency Unit environment

Score: 98.04/100

612 Total Patient Responses

Responsiveness of staff

Score: 93.89/100

589 Total Patient Responses

Medication information

Score: 90.09/100

575 Total Patient Responses

Prioritisation

Score: 85.33/100

747 Total Patient Responses