Patient experience survey

1468

Happy Clients

1754

Surveys Completed

Life Brenthurst Hospital

Reporting Period: 2024-06-29 - 2025-06-29

Likely To Recommend Hospital

90.03%

1754 Total Patient Responses

Overall Experience Score

8.37/10

1754 Total Patient Responses

Admission staff

Score: 95.16/100

  • Yes

  • No

1814 Total Patient Responses

Nursing staff

Score: 91.10/100

  • Always

  • Usually

  • Sometimes

  • Never

2203 Total Patient Responses

Doctors

Score: 96.13/100

  • Always

  • Usually

  • Sometimes

  • Never

1994 Total Patient Responses

Pain management

Score: 93.68/100

  • Always

  • Usually

  • Sometimes

  • Never

1795 Total Patient Responses

Hospital environment

Score: 88.65/100

  • Always

  • Usually

  • Sometimes

  • Never

2244 Total Patient Responses

Responsiveness of staff

Score: 88.45/100

  • Always

  • Usually

  • Sometimes

  • Never

1868 Total Patient Responses

Medication information

Score: 79.56/100

  • Always

  • Usually

  • Sometimes

  • Never

2050 Total Patient Responses

Food

Score: 81.83/100

  • Always

  • Usually

  • Sometimes

  • Never

2201 Total Patient Responses

Discharge information

Score: 69.09/100

  • Yes

  • No

2147 Total Patient Responses

Likely To Recommend Hospital

88.22%

611 Total Patient Responses

Overall Experience Score

8.41/10

611 Total Patient Responses

Reception staff

Score: 93.55/100

605 Total Patient Responses

Nursing staff

Score: 95.59/100

660 Total Patient Responses

Doctors

Score: 89.60/100

647 Total Patient Responses

Pain management

Score: 91.22/100

558 Total Patient Responses

Emergency Unit environment

Score: 97.84/100

602 Total Patient Responses

Responsiveness of staff

Score: 94.44/100

576 Total Patient Responses

Medication information

Score: 91.12/100

563 Total Patient Responses

Prioritisation

Score: 85.20/100

735 Total Patient Responses