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Patient experience survey

1174

Happy Clients

1422

Surveys Completed

Life Brenthurst Hospital

Reporting Period: 2025-09-25 - 2026-09-25

Likely To Recommend Hospital

88.96%

1422 Total Patient Responses

Overall Experience Score

8.25/10

1422 Total Patient Responses

Admission staff

Score: 94.69/100

  • Yes

  • No

1470 Total Patient Responses

Nursing staff

Score: 90.31/100

  • Always

  • Usually

  • Sometimes

  • Never

1764 Total Patient Responses

Doctors

Score: 95.00/100

  • Always

  • Usually

  • Sometimes

  • Never

1614 Total Patient Responses

Pain management

Score: 93.10/100

  • Always

  • Usually

  • Sometimes

  • Never

1432 Total Patient Responses

Hospital environment

Score: 89.81/100

  • Always

  • Usually

  • Sometimes

  • Never

1776 Total Patient Responses

Responsiveness of staff

Score: 88.37/100

  • Always

  • Usually

  • Sometimes

  • Never

1494 Total Patient Responses

Medication information

Score: 82.01/100

  • Always

  • Usually

  • Sometimes

  • Never

1600 Total Patient Responses

Food

Score: 85.20/100

  • Always

  • Usually

  • Sometimes

  • Never

1795 Total Patient Responses

Discharge information

Score: 73.10/100

  • Yes

  • No

1701 Total Patient Responses

Likely To Recommend Hospital

83.93%

635 Total Patient Responses

Overall Experience Score

7.7/10

635 Total Patient Responses

Reception staff

Score: 92.43/100

621 Total Patient Responses

Nursing staff

Score: 94.30/100

705 Total Patient Responses

Doctors

Score: 89.29/100

678 Total Patient Responses

Pain management

Score: 88.57/100

595 Total Patient Responses

Emergency Unit environment

Score: 97.94/100

630 Total Patient Responses

Responsiveness of staff

Score: 91.95/100

596 Total Patient Responses

Medication information

Score: 87.14/100

583 Total Patient Responses

Prioritisation

Score: 78.45/100

781 Total Patient Responses