Patient experience survey

1305

Happy Clients

1549

Surveys Completed

Life Brenthurst Hospital

Reporting Period: 2025-03-13 - 2026-03-13

Likely To Recommend Hospital

90.38%

1550 Total Patient Responses

Overall Experience Score

8.43/10

1549 Total Patient Responses

Admission staff

Score: 94.71/100

  • Yes

  • No

1615 Total Patient Responses

Nursing staff

Score: 91.83/100

  • Always

  • Usually

  • Sometimes

  • Never

1908 Total Patient Responses

Doctors

Score: 95.27/100

  • Always

  • Usually

  • Sometimes

  • Never

1760 Total Patient Responses

Pain management

Score: 94.38/100

  • Always

  • Usually

  • Sometimes

  • Never

1605 Total Patient Responses

Hospital environment

Score: 89.23/100

  • Always

  • Usually

  • Sometimes

  • Never

1946 Total Patient Responses

Responsiveness of staff

Score: 90.39/100

  • Always

  • Usually

  • Sometimes

  • Never

1644 Total Patient Responses

Medication information

Score: 82.13/100

  • Always

  • Usually

  • Sometimes

  • Never

1787 Total Patient Responses

Food

Score: 84.17/100

  • Always

  • Usually

  • Sometimes

  • Never

1973 Total Patient Responses

Discharge information

Score: 71.68/100

  • Yes

  • No

1872 Total Patient Responses

Likely To Recommend Hospital

88.38%

611 Total Patient Responses

Overall Experience Score

8.31/10

611 Total Patient Responses

Reception staff

Score: 95.54/100

606 Total Patient Responses

Nursing staff

Score: 95.58/100

664 Total Patient Responses

Doctors

Score: 90.96/100

651 Total Patient Responses

Pain management

Score: 91.21/100

580 Total Patient Responses

Emergency Unit environment

Score: 98.18/100

605 Total Patient Responses

Responsiveness of staff

Score: 93.83/100

583 Total Patient Responses

Medication information

Score: 89.12/100

570 Total Patient Responses

Prioritisation

Score: 84.62/100

740 Total Patient Responses