Patient experience survey

1354

Happy Clients

1548

Surveys Completed

Life Bedford Gardens Hospital

Reporting Period: 2018-12-15 - 2019-12-15

Likely To Recommend Hospital

86.48%

1548 Total Patient Responses

Overall Experience Score

8.44/10

1548 Total Patient Responses

Admission Staff

Score: 97.09/100

  • Yes

  • No

1523 Total Patient Responses

Nursing Staff

Score: 88.75/100

1542 Total Patient Responses

Doctors

Score: 95.66/100

1532 Total Patient Responses

Pain Management

Score: 89.79/100

1231 Total Patient Responses

Hospital Environment

Score: 84.05/100

1429 Total Patient Responses

Responsiveness of Staff

Score: 85.24/100

1100 Total Patient Responses

Medication Information

Score: 74.38/100

1126 Total Patient Responses

Food

Score: 82.02/100

1301 Total Patient Responses

Discharge Information

Score: 69.90/100

1548 Total Patient Responses

Likely To Recommend Hospital

86.99%

1460 Total Patient Responses

Overall Experience Score

8.40/10

1460 Total Patient Responses

Reception Staff

Score: 96.46/100

1412 Total Patient Responses

Nursing Staff

Score: 96.49/100

1454 Total Patient Responses

Doctors

Score: 94.38/100

1455 Total Patient Responses

Pain Management

Score: 93.26/100

1247 Total Patient Responses

Emergency Unit Environment

Score: 97.69/100

1426 Total Patient Responses

Responsiveness of Staff

Score: 93.77/100

1268 Total Patient Responses

Medication Information

Score: 94.16/100

1318 Total Patient Responses

PRIORITISATION

Score: 83.05/100

1448 Total Patient Responses