Patient experience survey

1396

Happy Clients

1629

Surveys Completed

Life Bedford Gardens Hospital

Reporting Period: 2017-08-19 - 2018-08-19

Likely To Recommend Hospital

85.33%

1629 Total Patient Responses

Overall Experience Score

8.32/10

1629 Total Patient Responses

Admission Staff

Score: 96.46/100

  • Yes

  • No

1592 Total Patient Responses

Nursing Staff

Score: 88.41/100

1625 Total Patient Responses

Doctors

Score: 94.64/100

1615 Total Patient Responses

Pain Management

Score: 88.62/100

1261 Total Patient Responses

Hospital Environment

Score: 83.89/100

1503 Total Patient Responses

Responsiveness of Staff

Score: 83.56/100

1130 Total Patient Responses

Medication Information

Score: 76.10/100

1179 Total Patient Responses

Food

Score: 81.18/100

1358 Total Patient Responses

Discharge Information

Score: 70.84/100

1629 Total Patient Responses

Likely To Recommend Hospital

88.07%

1628 Total Patient Responses

Overall Experience Score

8.48/10

1628 Total Patient Responses

Reception Staff

Score: 96.53/100

1587 Total Patient Responses

Nursing Staff

Score: 96.77/100

1620 Total Patient Responses

Doctors

Score: 95.14/100

1620 Total Patient Responses

Pain Management

Score: 94.37/100

1349 Total Patient Responses

Emergency Unit Environment

Score: 99.18/100

1579 Total Patient Responses

Responsiveness of Staff

Score: 95.59/100

1384 Total Patient Responses

Medication Information

Score: 95.19/100

1435 Total Patient Responses

PRIORITISATION

Score: 83.75/100

1610 Total Patient Responses