Patient experience survey

1686

Happy Clients

1939

Surveys Completed

Life Bedford Gardens Hospital

Reporting Period: 2025-07-11 - 2026-07-11

Likely To Recommend Hospital

92.01%

1940 Total Patient Responses

Overall Experience Score

8.69/10

1939 Total Patient Responses

Admission staff

Score: 96.15/100

  • Yes

  • No

1967 Total Patient Responses

Nursing staff

Score: 91.86/100

  • Always

  • Usually

  • Sometimes

  • Never

2410 Total Patient Responses

Doctors

Score: 95.17/100

  • Always

  • Usually

  • Sometimes

  • Never

2224 Total Patient Responses

Pain management

Score: 92.68/100

  • Always

  • Usually

  • Sometimes

  • Never

1690 Total Patient Responses

Hospital environment

Score: 89.21/100

  • Always

  • Usually

  • Sometimes

  • Never

2448 Total Patient Responses

Responsiveness of staff

Score: 89.31/100

  • Always

  • Usually

  • Sometimes

  • Never

1657 Total Patient Responses

Medication information

Score: 74.03/100

  • Always

  • Usually

  • Sometimes

  • Never

1806 Total Patient Responses

Food

Score: 87.01/100

  • Always

  • Usually

  • Sometimes

  • Never

2300 Total Patient Responses

Discharge information

Score: 67.57/100

  • Yes

  • No

2356 Total Patient Responses

Likely To Recommend Hospital

89.61%

1059 Total Patient Responses

Overall Experience Score

8.28/10

1059 Total Patient Responses

Reception staff

Score: 95.48/100

1039 Total Patient Responses

Nursing staff

Score: 95.91/100

1137 Total Patient Responses

Doctors

Score: 92.51/100

1111 Total Patient Responses

Pain management

Score: 92.69/100

916 Total Patient Responses

Emergency Unit environment

Score: 98.57/100

1048 Total Patient Responses

Responsiveness of staff

Score: 93.80/100

903 Total Patient Responses

Medication information

Score: 92.15/100

943 Total Patient Responses

Prioritisation

Score: 81.88/100

1339 Total Patient Responses