Patient experience survey

1691

Happy Clients

1928

Surveys Completed

Life Bedford Gardens Hospital

Reporting Period: 2025-10-15 - 2026-10-15

Likely To Recommend Hospital

92.63%

1928 Total Patient Responses

Overall Experience Score

8.77/10

1928 Total Patient Responses

Admission staff

Score: 96.32/100

  • Yes

  • No

1952 Total Patient Responses

Nursing staff

Score: 92.76/100

  • Always

  • Usually

  • Sometimes

  • Never

2390 Total Patient Responses

Doctors

Score: 95.63/100

  • Always

  • Usually

  • Sometimes

  • Never

2199 Total Patient Responses

Pain management

Score: 92.48/100

  • Always

  • Usually

  • Sometimes

  • Never

1717 Total Patient Responses

Hospital environment

Score: 88.90/100

  • Always

  • Usually

  • Sometimes

  • Never

2485 Total Patient Responses

Responsiveness of staff

Score: 88.98/100

  • Always

  • Usually

  • Sometimes

  • Never

1685 Total Patient Responses

Medication information

Score: 75.18/100

  • Always

  • Usually

  • Sometimes

  • Never

1837 Total Patient Responses

Food

Score: 86.62/100

  • Always

  • Usually

  • Sometimes

  • Never

2325 Total Patient Responses

Discharge information

Score: 68.55/100

  • Yes

  • No

2350 Total Patient Responses

Likely To Recommend Hospital

89.53%

1003 Total Patient Responses

Overall Experience Score

8.2/10

1003 Total Patient Responses

Reception staff

Score: 95.13/100

985 Total Patient Responses

Nursing staff

Score: 95.40/100

1090 Total Patient Responses

Doctors

Score: 92.95/100

1059 Total Patient Responses

Pain management

Score: 92.48/100

864 Total Patient Responses

Emergency Unit environment

Score: 97.98/100

991 Total Patient Responses

Responsiveness of staff

Score: 93.83/100

859 Total Patient Responses

Medication information

Score: 92.59/100

891 Total Patient Responses

Prioritisation

Score: 80.50/100

1278 Total Patient Responses