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Patient experience survey

1667

Happy Clients

1985

Surveys Completed

Life Bedford Gardens Hospital

Reporting Period: 2024-07-15 - 2025-07-15

Likely To Recommend Hospital

91.19%

1985 Total Patient Responses

Overall Experience Score

8.4/10

1985 Total Patient Responses

Admission staff

Score: 96.16/100

  • Yes

  • No

2011 Total Patient Responses

Nursing staff

Score: 89.47/100

  • Always

  • Usually

  • Sometimes

  • Never

2534 Total Patient Responses

Doctors

Score: 95.38/100

  • Always

  • Usually

  • Sometimes

  • Never

2265 Total Patient Responses

Pain management

Score: 91.79/100

  • Always

  • Usually

  • Sometimes

  • Never

1673 Total Patient Responses

Hospital environment

Score: 86.52/100

  • Always

  • Usually

  • Sometimes

  • Never

2533 Total Patient Responses

Responsiveness of staff

Score: 88.09/100

  • Always

  • Usually

  • Sometimes

  • Never

1618 Total Patient Responses

Medication information

Score: 71.54/100

  • Always

  • Usually

  • Sometimes

  • Never

1776 Total Patient Responses

Food

Score: 82.37/100

  • Always

  • Usually

  • Sometimes

  • Never

2336 Total Patient Responses

Discharge information

Score: 64.84/100

  • Yes

  • No

2449 Total Patient Responses

Likely To Recommend Hospital

89.91%

1150 Total Patient Responses

Overall Experience Score

8.44/10

1150 Total Patient Responses

Reception staff

Score: 95.92/100

1128 Total Patient Responses

Nursing staff

Score: 95.60/100

1238 Total Patient Responses

Doctors

Score: 93.14/100

1198 Total Patient Responses

Pain management

Score: 92.76/100

994 Total Patient Responses

Emergency Unit environment

Score: 97.54/100

1139 Total Patient Responses

Responsiveness of staff

Score: 93.69/100

983 Total Patient Responses

Medication information

Score: 92.13/100

1029 Total Patient Responses

Prioritisation

Score: 79.89/100

1487 Total Patient Responses