Patient experience survey

1372

Happy Clients

1577

Surveys Completed

Life Bedford Gardens Hospital

Reporting Period: 2019-02-25 - 2020-02-25

Likely To Recommend Hospital

86.20%

1577 Total Patient Responses

Overall Experience Score

8.42/10

1577 Total Patient Responses

Admission Staff

Score: 96.74/100

  • Yes

  • No

1546 Total Patient Responses

Nursing Staff

Score: 88.51/100

1572 Total Patient Responses

Doctors

Score: 95.74/100

1561 Total Patient Responses

Pain Management

Score: 89.41/100

1237 Total Patient Responses

Hospital Environment

Score: 83.55/100

1449 Total Patient Responses

Responsiveness of Staff

Score: 84.80/100

1112 Total Patient Responses

Medication Information

Score: 73.74/100

1146 Total Patient Responses

Food

Score: 81.41/100

1320 Total Patient Responses

Discharge Information

Score: 68.71/100

1577 Total Patient Responses

Likely To Recommend Hospital

87.32%

1469 Total Patient Responses

Overall Experience Score

8.46/10

1469 Total Patient Responses

Reception Staff

Score: 96.62/100

1419 Total Patient Responses

Nursing Staff

Score: 96.64/100

1463 Total Patient Responses

Doctors

Score: 94.61/100

1462 Total Patient Responses

Pain Management

Score: 93.81/100

1261 Total Patient Responses

Emergency Unit Environment

Score: 97.49/100

1432 Total Patient Responses

Responsiveness of Staff

Score: 94.41/100

1288 Total Patient Responses

Medication Information

Score: 94.33/100

1322 Total Patient Responses

PRIORITISATION

Score: 82.92/100

1455 Total Patient Responses