Patient experience survey

795

Happy Clients

941

Surveys Completed

Life Bedford Gardens Hospital

Reporting Period: 2020-11-28 - 2021-11-28

Likely To Recommend Hospital

84.28%

941 Total Patient Responses

Overall Experience Score

8.23/10

941 Total Patient Responses

Admission Staff

Score: 95.48/100

  • Yes

  • No

912 Total Patient Responses

Nursing Staff

Score: 87.86/100

937 Total Patient Responses

Doctors

Score: 95.18/100

934 Total Patient Responses

Pain Management

Score: 89.81/100

731 Total Patient Responses

Hospital Environment

Score: 82.13/100

883 Total Patient Responses

Responsiveness of Staff

Score: 82.82/100

726 Total Patient Responses

Medication Information

Score: 72.28/100

686 Total Patient Responses

Food

Score: 77.89/100

811 Total Patient Responses

Discharge Information

Score: 68.38/100

941 Total Patient Responses

Likely To Recommend Hospital

85.70%

648 Total Patient Responses

Overall Experience Score

8.32/10

648 Total Patient Responses

Reception Staff

Score: 93.51/100

616 Total Patient Responses

Nursing Staff

Score: 94.36/100

648 Total Patient Responses

Doctors

Score: 93.42/100

645 Total Patient Responses

Pain Management

Score: 92.17/100

549 Total Patient Responses

Emergency Unit Environment

Score: 98.26/100

632 Total Patient Responses

Responsiveness of Staff

Score: 92.62/100

569 Total Patient Responses

Medication Information

Score: 91.96/100

572 Total Patient Responses

PRIORITISATION

Score: 80.58/100

633 Total Patient Responses