Patient experience survey

1696

Happy Clients

1943

Surveys Completed

Life Bedford Gardens Hospital

Reporting Period: 2025-09-04 - 2026-09-04

Likely To Recommend Hospital

92.02%

1943 Total Patient Responses

Overall Experience Score

8.73/10

1943 Total Patient Responses

Admission staff

Score: 96.24/100

  • Yes

  • No

1964 Total Patient Responses

Nursing staff

Score: 92.29/100

  • Always

  • Usually

  • Sometimes

  • Never

2412 Total Patient Responses

Doctors

Score: 95.11/100

  • Always

  • Usually

  • Sometimes

  • Never

2227 Total Patient Responses

Pain management

Score: 92.51/100

  • Always

  • Usually

  • Sometimes

  • Never

1723 Total Patient Responses

Hospital environment

Score: 89.13/100

  • Always

  • Usually

  • Sometimes

  • Never

2482 Total Patient Responses

Responsiveness of staff

Score: 89.31/100

  • Always

  • Usually

  • Sometimes

  • Never

1675 Total Patient Responses

Medication information

Score: 74.32/100

  • Always

  • Usually

  • Sometimes

  • Never

1855 Total Patient Responses

Food

Score: 86.18/100

  • Always

  • Usually

  • Sometimes

  • Never

2338 Total Patient Responses

Discharge information

Score: 67.79/100

  • Yes

  • No

2366 Total Patient Responses

Likely To Recommend Hospital

90.2%

1021 Total Patient Responses

Overall Experience Score

8.31/10

1021 Total Patient Responses

Reception staff

Score: 95.61/100

1003 Total Patient Responses

Nursing staff

Score: 95.71/100

1105 Total Patient Responses

Doctors

Score: 93.13/100

1077 Total Patient Responses

Pain management

Score: 93.29/100

879 Total Patient Responses

Emergency Unit environment

Score: 98.41/100

1008 Total Patient Responses

Responsiveness of staff

Score: 93.97/100

879 Total Patient Responses

Medication information

Score: 92.38/100

906 Total Patient Responses

Prioritisation

Score: 81.25/100

1304 Total Patient Responses