Patient experience survey

1691

Happy Clients

1936

Surveys Completed

Life Bedford Gardens Hospital

Reporting Period: 2025-09-25 - 2026-09-25

Likely To Recommend Hospital

92.41%

1936 Total Patient Responses

Overall Experience Score

8.74/10

1936 Total Patient Responses

Admission staff

Score: 96.23/100

  • Yes

  • No

1962 Total Patient Responses

Nursing staff

Score: 92.42/100

  • Always

  • Usually

  • Sometimes

  • Never

2403 Total Patient Responses

Doctors

Score: 95.16/100

  • Always

  • Usually

  • Sometimes

  • Never

2218 Total Patient Responses

Pain management

Score: 92.42/100

  • Always

  • Usually

  • Sometimes

  • Never

1711 Total Patient Responses

Hospital environment

Score: 88.95/100

  • Always

  • Usually

  • Sometimes

  • Never

2486 Total Patient Responses

Responsiveness of staff

Score: 88.93/100

  • Always

  • Usually

  • Sometimes

  • Never

1677 Total Patient Responses

Medication information

Score: 74.40/100

  • Always

  • Usually

  • Sometimes

  • Never

1841 Total Patient Responses

Food

Score: 86.45/100

  • Always

  • Usually

  • Sometimes

  • Never

2338 Total Patient Responses

Discharge information

Score: 67.80/100

  • Yes

  • No

2362 Total Patient Responses

Likely To Recommend Hospital

90.07%

1007 Total Patient Responses

Overall Experience Score

8.27/10

1007 Total Patient Responses

Reception staff

Score: 95.45/100

989 Total Patient Responses

Nursing staff

Score: 95.59/100

1091 Total Patient Responses

Doctors

Score: 93.20/100

1061 Total Patient Responses

Pain management

Score: 93.51/100

863 Total Patient Responses

Emergency Unit environment

Score: 98.09/100

994 Total Patient Responses

Responsiveness of staff

Score: 94.10/100

865 Total Patient Responses

Medication information

Score: 92.51/100

895 Total Patient Responses

Prioritisation

Score: 80.97/100

1282 Total Patient Responses