Patient experience survey

1688

Happy Clients

1937

Surveys Completed

Life Bedford Gardens Hospital

Reporting Period: 2025-08-15 - 2026-08-15

Likely To Recommend Hospital

91.96%

1938 Total Patient Responses

Overall Experience Score

8.72/10

1937 Total Patient Responses

Admission staff

Score: 96.14/100

  • Yes

  • No

1957 Total Patient Responses

Nursing staff

Score: 92.08/100

  • Always

  • Usually

  • Sometimes

  • Never

2415 Total Patient Responses

Doctors

Score: 95.07/100

  • Always

  • Usually

  • Sometimes

  • Never

2213 Total Patient Responses

Pain management

Score: 92.62/100

  • Always

  • Usually

  • Sometimes

  • Never

1714 Total Patient Responses

Hospital environment

Score: 88.95/100

  • Always

  • Usually

  • Sometimes

  • Never

2476 Total Patient Responses

Responsiveness of staff

Score: 89.14/100

  • Always

  • Usually

  • Sometimes

  • Never

1666 Total Patient Responses

Medication information

Score: 74.02/100

  • Always

  • Usually

  • Sometimes

  • Never

1835 Total Patient Responses

Food

Score: 85.86/100

  • Always

  • Usually

  • Sometimes

  • Never

2326 Total Patient Responses

Discharge information

Score: 67.87/100

  • Yes

  • No

2357 Total Patient Responses

Likely To Recommend Hospital

90.32%

1034 Total Patient Responses

Overall Experience Score

8.3/10

1034 Total Patient Responses

Reception staff

Score: 95.57/100

1015 Total Patient Responses

Nursing staff

Score: 96.01/100

1113 Total Patient Responses

Doctors

Score: 92.70/100

1088 Total Patient Responses

Pain management

Score: 92.93/100

891 Total Patient Responses

Emergency Unit environment

Score: 98.33/100

1021 Total Patient Responses

Responsiveness of staff

Score: 94.15/100

889 Total Patient Responses

Medication information

Score: 92.05/100

918 Total Patient Responses

Prioritisation

Score: 81.46/100

1314 Total Patient Responses