Patient experience survey

1387

Happy Clients

1625

Surveys Completed

Life Bedford Gardens Hospital

Reporting Period: 2017-06-24 - 2018-06-24

Likely To Recommend Hospital

85.24%

1625 Total Patient Responses

Overall Experience Score

8.29/10

1625 Total Patient Responses

Admission Staff

Score: 96.23/100

  • Yes

  • No

1591 Total Patient Responses

Nursing Staff

Score: 87.86/100

1622 Total Patient Responses

Doctors

Score: 94.73/100

1609 Total Patient Responses

Pain Management

Score: 88.45/100

1256 Total Patient Responses

Hospital Environment

Score: 83.72/100

1497 Total Patient Responses

Responsiveness of Staff

Score: 83.34/100

1130 Total Patient Responses

Medication Information

Score: 75.42/100

1175 Total Patient Responses

Food

Score: 81.44/100

1348 Total Patient Responses

Discharge Information

Score: 70.43/100

1625 Total Patient Responses

Likely To Recommend Hospital

88.56%

1730 Total Patient Responses

Overall Experience Score

8.50/10

1730 Total Patient Responses

Reception Staff

Score: 96.50/100

1687 Total Patient Responses

Nursing Staff

Score: 96.95/100

1721 Total Patient Responses

Doctors

Score: 95.03/100

1721 Total Patient Responses

Pain Management

Score: 94.43/100

1437 Total Patient Responses

Emergency Unit Environment

Score: 98.99/100

1683 Total Patient Responses

Responsiveness of Staff

Score: 95.93/100

1473 Total Patient Responses

Medication Information

Score: 95.40/100

1545 Total Patient Responses

PRIORITISATION

Score: 83.97/100

1713 Total Patient Responses