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Patient experience survey

1767

Happy Clients

2053

Surveys Completed

Life Bedford Gardens Hospital

Reporting Period: 2023-10-29 - 2024-10-29

Likely To Recommend Hospital

92.3%

2053 Total Patient Responses

Overall Experience Score

8.61/10

2053 Total Patient Responses

Admission staff

Score: 95.88/100

  • Yes

  • No

2077 Total Patient Responses

Nursing staff

Score: 90.26/100

  • Always

  • Usually

  • Sometimes

  • Never

2613 Total Patient Responses

Doctors

Score: 95.81/100

  • Always

  • Usually

  • Sometimes

  • Never

2346 Total Patient Responses

Pain management

Score: 92.73/100

  • Always

  • Usually

  • Sometimes

  • Never

1718 Total Patient Responses

Hospital environment

Score: 86.38/100

  • Always

  • Usually

  • Sometimes

  • Never

2589 Total Patient Responses

Responsiveness of staff

Score: 88.58/100

  • Always

  • Usually

  • Sometimes

  • Never

1691 Total Patient Responses

Medication information

Score: 72.71/100

  • Always

  • Usually

  • Sometimes

  • Never

1835 Total Patient Responses

Food

Score: 82.37/100

  • Always

  • Usually

  • Sometimes

  • Never

2325 Total Patient Responses

Discharge information

Score: 65.95/100

  • Yes

  • No

2539 Total Patient Responses

Likely To Recommend Hospital

91.25%

1325 Total Patient Responses

Overall Experience Score

8.61/10

1325 Total Patient Responses

Reception staff

Score: 96.30/100

1298 Total Patient Responses

Nursing staff

Score: 96.06/100

1428 Total Patient Responses

Doctors

Score: 93.96/100

1384 Total Patient Responses

Pain management

Score: 94.11/100

1155 Total Patient Responses

Emergency Unit environment

Score: 98.10/100

1316 Total Patient Responses

Responsiveness of staff

Score: 94.72/100

1137 Total Patient Responses

Medication information

Score: 93.24/100

1198 Total Patient Responses

Prioritisation

Score: 81.44/100

1676 Total Patient Responses