Patient experience survey

1666

Happy Clients

1984

Surveys Completed

Life Bedford Gardens Hospital

Reporting Period: 2024-07-14 - 2025-07-14

Likely To Recommend Hospital

91.18%

1984 Total Patient Responses

Overall Experience Score

8.39/10

1984 Total Patient Responses

Admission staff

Score: 96.16/100

  • Yes

  • No

2010 Total Patient Responses

Nursing staff

Score: 89.47/100

  • Always

  • Usually

  • Sometimes

  • Never

2534 Total Patient Responses

Doctors

Score: 95.38/100

  • Always

  • Usually

  • Sometimes

  • Never

2264 Total Patient Responses

Pain management

Score: 91.77/100

  • Always

  • Usually

  • Sometimes

  • Never

1669 Total Patient Responses

Hospital environment

Score: 86.44/100

  • Always

  • Usually

  • Sometimes

  • Never

2530 Total Patient Responses

Responsiveness of staff

Score: 88.07/100

  • Always

  • Usually

  • Sometimes

  • Never

1615 Total Patient Responses

Medication information

Score: 71.46/100

  • Always

  • Usually

  • Sometimes

  • Never

1775 Total Patient Responses

Food

Score: 82.33/100

  • Always

  • Usually

  • Sometimes

  • Never

2335 Total Patient Responses

Discharge information

Score: 64.79/100

  • Yes

  • No

2449 Total Patient Responses

Likely To Recommend Hospital

89.81%

1148 Total Patient Responses

Overall Experience Score

8.41/10

1148 Total Patient Responses

Reception staff

Score: 95.91/100

1126 Total Patient Responses

Nursing staff

Score: 95.63/100

1235 Total Patient Responses

Doctors

Score: 93.10/100

1198 Total Patient Responses

Pain management

Score: 92.63/100

991 Total Patient Responses

Emergency Unit environment

Score: 97.54/100

1137 Total Patient Responses

Responsiveness of staff

Score: 93.79/100

982 Total Patient Responses

Medication information

Score: 92.11/100

1027 Total Patient Responses

Prioritisation

Score: 79.80/100

1487 Total Patient Responses