Patient experience survey

1689

Happy Clients

1985

Surveys Completed

Life Bedford Gardens Hospital

Reporting Period: 2024-04-17 - 2025-04-17

Likely To Recommend Hospital

91.79%

1985 Total Patient Responses

Overall Experience Score

8.51/10

1985 Total Patient Responses

Admission staff

Score: 96.47/100

  • Yes

  • No

2015 Total Patient Responses

Nursing staff

Score: 89.84/100

  • Always

  • Usually

  • Sometimes

  • Never

2536 Total Patient Responses

Doctors

Score: 95.86/100

  • Always

  • Usually

  • Sometimes

  • Never

2272 Total Patient Responses

Pain management

Score: 91.82/100

  • Always

  • Usually

  • Sometimes

  • Never

1669 Total Patient Responses

Hospital environment

Score: 86.80/100

  • Always

  • Usually

  • Sometimes

  • Never

2505 Total Patient Responses

Responsiveness of staff

Score: 88.32/100

  • Always

  • Usually

  • Sometimes

  • Never

1628 Total Patient Responses

Medication information

Score: 72.22/100

  • Always

  • Usually

  • Sometimes

  • Never

1787 Total Patient Responses

Food

Score: 83.46/100

  • Always

  • Usually

  • Sometimes

  • Never

2296 Total Patient Responses

Discharge information

Score: 64.89/100

  • Yes

  • No

2457 Total Patient Responses

Likely To Recommend Hospital

89.88%

1274 Total Patient Responses

Overall Experience Score

8.43/10

1274 Total Patient Responses

Reception staff

Score: 95.85/100

1252 Total Patient Responses

Nursing staff

Score: 95.30/100

1378 Total Patient Responses

Doctors

Score: 93.45/100

1324 Total Patient Responses

Pain management

Score: 92.94/100

1105 Total Patient Responses

Emergency Unit environment

Score: 97.71/100

1264 Total Patient Responses

Responsiveness of staff

Score: 93.52/100

1095 Total Patient Responses

Medication information

Score: 92.50/100

1147 Total Patient Responses

Prioritisation

Score: 80.02/100

1636 Total Patient Responses