Patient experience survey

1715

Happy Clients

1993

Surveys Completed

Life Bedford Gardens Hospital

Reporting Period: 2025-05-20 - 2026-05-20

Likely To Recommend Hospital

91.72%

1994 Total Patient Responses

Overall Experience Score

8.6/10

1993 Total Patient Responses

Admission staff

Score: 96.24/100

  • Yes

  • No

2021 Total Patient Responses

Nursing staff

Score: 90.95/100

  • Always

  • Usually

  • Sometimes

  • Never

2510 Total Patient Responses

Doctors

Score: 94.75/100

  • Always

  • Usually

  • Sometimes

  • Never

2292 Total Patient Responses

Pain management

Score: 92.44/100

  • Always

  • Usually

  • Sometimes

  • Never

1733 Total Patient Responses

Hospital environment

Score: 88.69/100

  • Always

  • Usually

  • Sometimes

  • Never

2523 Total Patient Responses

Responsiveness of staff

Score: 89.17/100

  • Always

  • Usually

  • Sometimes

  • Never

1700 Total Patient Responses

Medication information

Score: 73.10/100

  • Always

  • Usually

  • Sometimes

  • Never

1851 Total Patient Responses

Food

Score: 85.99/100

  • Always

  • Usually

  • Sometimes

  • Never

2350 Total Patient Responses

Discharge information

Score: 67.09/100

  • Yes

  • No

2430 Total Patient Responses

Likely To Recommend Hospital

89.52%

1040 Total Patient Responses

Overall Experience Score

8.23/10

1040 Total Patient Responses

Reception staff

Score: 96.37/100

1019 Total Patient Responses

Nursing staff

Score: 96.00/100

1114 Total Patient Responses

Doctors

Score: 92.59/100

1088 Total Patient Responses

Pain management

Score: 93.23/100

901 Total Patient Responses

Emergency Unit environment

Score: 98.34/100

1026 Total Patient Responses

Responsiveness of staff

Score: 93.52/100

879 Total Patient Responses

Medication information

Score: 91.80/100

927 Total Patient Responses

Prioritisation

Score: 81.05/100

1317 Total Patient Responses