Patient experience survey

1321

Happy Clients

1531

Surveys Completed

Life Bedford Gardens Hospital

Reporting Period: 2017-10-22 - 2018-10-22

Likely To Recommend Hospital

85.66%

1531 Total Patient Responses

Overall Experience Score

8.36/10

1531 Total Patient Responses

Admission Staff

Score: 96.47/100

  • Yes

  • No

1499 Total Patient Responses

Nursing Staff

Score: 88.75/100

1528 Total Patient Responses

Doctors

Score: 94.93/100

1522 Total Patient Responses

Pain Management

Score: 88.82/100

1205 Total Patient Responses

Hospital Environment

Score: 83.91/100

1409 Total Patient Responses

Responsiveness of Staff

Score: 84.42/100

1076 Total Patient Responses

Medication Information

Score: 77.08/100

1118 Total Patient Responses

Food

Score: 81.45/100

1286 Total Patient Responses

Discharge Information

Score: 72.14/100

1531 Total Patient Responses

Likely To Recommend Hospital

87.97%

1504 Total Patient Responses

Overall Experience Score

8.48/10

1504 Total Patient Responses

Reception Staff

Score: 96.60/100

1469 Total Patient Responses

Nursing Staff

Score: 96.80/100

1497 Total Patient Responses

Doctors

Score: 95.50/100

1498 Total Patient Responses

Pain Management

Score: 94.59/100

1257 Total Patient Responses

Emergency Unit Environment

Score: 99.32/100

1461 Total Patient Responses

Responsiveness of Staff

Score: 95.66/100

1266 Total Patient Responses

Medication Information

Score: 95.35/100

1333 Total Patient Responses

PRIORITISATION

Score: 84.02/100

1486 Total Patient Responses