Patient experience survey

893

Happy Clients

1029

Surveys Completed

Life Bedford Gardens Hospital

Reporting Period: 2019-08-05 - 2020-08-05

Likely To Recommend Hospital

86.17%

1029 Total Patient Responses

Overall Experience Score

8.45/10

1029 Total Patient Responses

Admission Staff

Score: 96.31/100

  • Yes

  • No

1011 Total Patient Responses

Nursing Staff

Score: 88.73/100

1027 Total Patient Responses

Doctors

Score: 95.48/100

1019 Total Patient Responses

Pain Management

Score: 89.36/100

787 Total Patient Responses

Hospital Environment

Score: 83.45/100

941 Total Patient Responses

Responsiveness of Staff

Score: 84.72/100

722 Total Patient Responses

Medication Information

Score: 73.80/100

732 Total Patient Responses

Food

Score: 80.94/100

868 Total Patient Responses

Discharge Information

Score: 69.87/100

1029 Total Patient Responses

Likely To Recommend Hospital

87.93%

950 Total Patient Responses

Overall Experience Score

8.50/10

950 Total Patient Responses

Reception Staff

Score: 95.63/100

916 Total Patient Responses

Nursing Staff

Score: 96.75/100

946 Total Patient Responses

Doctors

Score: 95.14/100

948 Total Patient Responses

Pain Management

Score: 94.67/100

826 Total Patient Responses

Emergency Unit Environment

Score: 97.95/100

925 Total Patient Responses

Responsiveness of Staff

Score: 95.15/100

825 Total Patient Responses

Medication Information

Score: 94.08/100

845 Total Patient Responses

PRIORITISATION

Score: 83.44/100

941 Total Patient Responses