Patient experience survey

737

Happy Clients

868

Surveys Completed

Life Bedford Gardens Hospital

Reporting Period: 2019-10-18 - 2020-10-18

Likely To Recommend Hospital

85.57%

868 Total Patient Responses

Overall Experience Score

8.36/10

868 Total Patient Responses

Admission Staff

Score: 95.54/100

  • Yes

  • No

849 Total Patient Responses

Nursing Staff

Score: 87.45/100

868 Total Patient Responses

Doctors

Score: 94.96/100

860 Total Patient Responses

Pain Management

Score: 88.25/100

673 Total Patient Responses

Hospital Environment

Score: 81.72/100

794 Total Patient Responses

Responsiveness of Staff

Score: 82.85/100

616 Total Patient Responses

Medication Information

Score: 71.89/100

634 Total Patient Responses

Food

Score: 79.47/100

734 Total Patient Responses

Discharge Information

Score: 68.15/100

868 Total Patient Responses

Likely To Recommend Hospital

87.06%

744 Total Patient Responses

Overall Experience Score

8.45/10

744 Total Patient Responses

Reception Staff

Score: 94.41/100

716 Total Patient Responses

Nursing Staff

Score: 96.63/100

740 Total Patient Responses

Doctors

Score: 94.69/100

741 Total Patient Responses

Pain Management

Score: 94.27/100

646 Total Patient Responses

Emergency Unit Environment

Score: 98.05/100

719 Total Patient Responses

Responsiveness of Staff

Score: 94.55/100

642 Total Patient Responses

Medication Information

Score: 94.54/100

659 Total Patient Responses

PRIORITISATION

Score: 82.12/100

736 Total Patient Responses