Patient experience survey

1376

Happy Clients

1559

Surveys Completed

Life Bedford Gardens Hospital

Reporting Period: 2018-10-14 - 2019-10-14

Likely To Recommend Hospital

86.73%

1559 Total Patient Responses

Overall Experience Score

8.47/10

1559 Total Patient Responses

Admission Staff

Score: 97.51/100

  • Yes

  • No

1534 Total Patient Responses

Nursing Staff

Score: 89.31/100

1552 Total Patient Responses

Doctors

Score: 95.75/100

1542 Total Patient Responses

Pain Management

Score: 90.16/100

1238 Total Patient Responses

Hospital Environment

Score: 84.91/100

1441 Total Patient Responses

Responsiveness of Staff

Score: 85.50/100

1110 Total Patient Responses

Medication Information

Score: 75.44/100

1132 Total Patient Responses

Food

Score: 82.22/100

1296 Total Patient Responses

Discharge Information

Score: 70.43/100

1559 Total Patient Responses

Likely To Recommend Hospital

86.80%

1505 Total Patient Responses

Overall Experience Score

8.40/10

1505 Total Patient Responses

Reception Staff

Score: 97.20/100

1462 Total Patient Responses

Nursing Staff

Score: 96.66/100

1499 Total Patient Responses

Doctors

Score: 94.79/100

1498 Total Patient Responses

Pain Management

Score: 92.92/100

1285 Total Patient Responses

Emergency Unit Environment

Score: 97.96/100

1467 Total Patient Responses

Responsiveness of Staff

Score: 94.01/100

1302 Total Patient Responses

Medication Information

Score: 94.24/100

1354 Total Patient Responses

PRIORITISATION

Score: 82.95/100

1492 Total Patient Responses