Patient experience survey

1287

Happy Clients

1465

Surveys Completed

Life Bedford Gardens Hospital

Reporting Period: 2018-06-24 - 2019-06-24

Likely To Recommend Hospital

86.72%

1465 Total Patient Responses

Overall Experience Score

8.47/10

1465 Total Patient Responses

Admission Staff

Score: 97.52/100

  • Yes

  • No

1439 Total Patient Responses

Nursing Staff

Score: 89.42/100

1459 Total Patient Responses

Doctors

Score: 95.66/100

1451 Total Patient Responses

Pain Management

Score: 90.20/100

1163 Total Patient Responses

Hospital Environment

Score: 84.36/100

1353 Total Patient Responses

Responsiveness of Staff

Score: 85.76/100

1041 Total Patient Responses

Medication Information

Score: 76.06/100

1075 Total Patient Responses

Food

Score: 82.55/100

1227 Total Patient Responses

Discharge Information

Score: 71.43/100

1465 Total Patient Responses

Likely To Recommend Hospital

86.61%

1366 Total Patient Responses

Overall Experience Score

8.37/10

1366 Total Patient Responses

Reception Staff

Score: 96.91/100

1326 Total Patient Responses

Nursing Staff

Score: 96.61/100

1361 Total Patient Responses

Doctors

Score: 94.75/100

1360 Total Patient Responses

Pain Management

Score: 93.00/100

1157 Total Patient Responses

Emergency Unit Environment

Score: 98.34/100

1324 Total Patient Responses

Responsiveness of Staff

Score: 93.99/100

1164 Total Patient Responses

Medication Information

Score: 95.07/100

1216 Total Patient Responses

PRIORITISATION

Score: 83.31/100

1352 Total Patient Responses