Patient experience survey

1668

Happy Clients

1975

Surveys Completed

Life Bedford Gardens Hospital

Reporting Period: 2025-02-10 - 2026-02-10

Likely To Recommend Hospital

90.88%

1975 Total Patient Responses

Overall Experience Score

8.44/10

1975 Total Patient Responses

Admission staff

Score: 95.90/100

  • Yes

  • No

2005 Total Patient Responses

Nursing staff

Score: 89.88/100

  • Always

  • Usually

  • Sometimes

  • Never

2507 Total Patient Responses

Doctors

Score: 94.50/100

  • Always

  • Usually

  • Sometimes

  • Never

2269 Total Patient Responses

Pain management

Score: 91.55/100

  • Always

  • Usually

  • Sometimes

  • Never

1704 Total Patient Responses

Hospital environment

Score: 87.52/100

  • Always

  • Usually

  • Sometimes

  • Never

2514 Total Patient Responses

Responsiveness of staff

Score: 88.80/100

  • Always

  • Usually

  • Sometimes

  • Never

1654 Total Patient Responses

Medication information

Score: 71.27/100

  • Always

  • Usually

  • Sometimes

  • Never

1832 Total Patient Responses

Food

Score: 84.51/100

  • Always

  • Usually

  • Sometimes

  • Never

2336 Total Patient Responses

Discharge information

Score: 65.90/100

  • Yes

  • No

2402 Total Patient Responses

Likely To Recommend Hospital

89.99%

1079 Total Patient Responses

Overall Experience Score

8.3/10

1079 Total Patient Responses

Reception staff

Score: 95.36/100

1055 Total Patient Responses

Nursing staff

Score: 95.84/100

1164 Total Patient Responses

Doctors

Score: 92.57/100

1127 Total Patient Responses

Pain management

Score: 92.50/100

933 Total Patient Responses

Emergency Unit environment

Score: 98.50/100

1064 Total Patient Responses

Responsiveness of staff

Score: 93.49/100

906 Total Patient Responses

Medication information

Score: 91.93/100

954 Total Patient Responses

Prioritisation

Score: 80.60/100

1373 Total Patient Responses