Patient experience survey

686

Happy Clients

798

Surveys Completed

Life Bedford Gardens Hospital

Reporting Period: 2020-01-20 - 2021-01-20

Likely To Recommend Hospital

85.80%

798 Total Patient Responses

Overall Experience Score

8.38/10

798 Total Patient Responses

Admission Staff

Score: 95.54/100

  • Yes

  • No

780 Total Patient Responses

Nursing Staff

Score: 87.38/100

797 Total Patient Responses

Doctors

Score: 94.51/100

793 Total Patient Responses

Pain Management

Score: 88.36/100

632 Total Patient Responses

Hospital Environment

Score: 81.84/100

742 Total Patient Responses

Responsiveness of Staff

Score: 81.95/100

605 Total Patient Responses

Medication Information

Score: 72.00/100

584 Total Patient Responses

Food

Score: 79.87/100

680 Total Patient Responses

Discharge Information

Score: 68.23/100

798 Total Patient Responses

Likely To Recommend Hospital

87.41%

622 Total Patient Responses

Overall Experience Score

8.42/10

622 Total Patient Responses

Reception Staff

Score: 94.31/100

598 Total Patient Responses

Nursing Staff

Score: 96.82/100

620 Total Patient Responses

Doctors

Score: 95.15/100

619 Total Patient Responses

Pain Management

Score: 94.18/100

533 Total Patient Responses

Emergency Unit Environment

Score: 98.51/100

604 Total Patient Responses

Responsiveness of Staff

Score: 94.92/100

532 Total Patient Responses

Medication Information

Score: 92.57/100

552 Total Patient Responses

PRIORITISATION

Score: 81.76/100

617 Total Patient Responses