Patient experience survey

1383

Happy Clients

1600

Surveys Completed

Life Bedford Gardens Hospital

Reporting Period: 2017-04-19 - 2018-04-19

Likely To Recommend Hospital

85.96%

1600 Total Patient Responses

Overall Experience Score

8.35/10

1600 Total Patient Responses

Admission Staff

Score: 96.00/100

  • Yes

  • No

1573 Total Patient Responses

Nursing Staff

Score: 88.47/100

1599 Total Patient Responses

Doctors

Score: 94.64/100

1585 Total Patient Responses

Pain Management

Score: 89.42/100

1234 Total Patient Responses

Hospital Environment

Score: 83.90/100

1484 Total Patient Responses

Responsiveness of Staff

Score: 84.09/100

1101 Total Patient Responses

Medication Information

Score: 75.72/100

1163 Total Patient Responses

Food

Score: 82.48/100

1329 Total Patient Responses

Discharge Information

Score: 71.41/100

1600 Total Patient Responses

Likely To Recommend Hospital

88.64%

1789 Total Patient Responses

Overall Experience Score

8.50/10

1789 Total Patient Responses

Reception Staff

Score: 96.56/100

1745 Total Patient Responses

Nursing Staff

Score: 97.18/100

1781 Total Patient Responses

Doctors

Score: 95.28/100

1780 Total Patient Responses

Pain Management

Score: 94.59/100

1478 Total Patient Responses

Emergency Unit Environment

Score: 99.03/100

1744 Total Patient Responses

Responsiveness of Staff

Score: 95.75/100

1528 Total Patient Responses

Medication Information

Score: 95.38/100

1601 Total Patient Responses

PRIORITISATION

Score: 84.54/100

1773 Total Patient Responses