Patient experience survey

1694

Happy Clients

1975

Surveys Completed

Life Bedford Gardens Hospital

Reporting Period: 2025-04-22 - 2026-04-22

Likely To Recommend Hospital

91.6%

1976 Total Patient Responses

Overall Experience Score

8.58/10

1975 Total Patient Responses

Admission staff

Score: 96.00/100

  • Yes

  • No

2002 Total Patient Responses

Nursing staff

Score: 90.74/100

  • Always

  • Usually

  • Sometimes

  • Never

2485 Total Patient Responses

Doctors

Score: 94.63/100

  • Always

  • Usually

  • Sometimes

  • Never

2266 Total Patient Responses

Pain management

Score: 92.08/100

  • Always

  • Usually

  • Sometimes

  • Never

1705 Total Patient Responses

Hospital environment

Score: 88.34/100

  • Always

  • Usually

  • Sometimes

  • Never

2496 Total Patient Responses

Responsiveness of staff

Score: 89.39/100

  • Always

  • Usually

  • Sometimes

  • Never

1665 Total Patient Responses

Medication information

Score: 72.57/100

  • Always

  • Usually

  • Sometimes

  • Never

1821 Total Patient Responses

Food

Score: 85.36/100

  • Always

  • Usually

  • Sometimes

  • Never

2325 Total Patient Responses

Discharge information

Score: 67.17/100

  • Yes

  • No

2405 Total Patient Responses

Likely To Recommend Hospital

89.96%

1046 Total Patient Responses

Overall Experience Score

8.29/10

1046 Total Patient Responses

Reception staff

Score: 96.39/100

1026 Total Patient Responses

Nursing staff

Score: 95.95/100

1122 Total Patient Responses

Doctors

Score: 92.51/100

1097 Total Patient Responses

Pain management

Score: 93.17/100

908 Total Patient Responses

Emergency Unit environment

Score: 97.97/100

1033 Total Patient Responses

Responsiveness of staff

Score: 93.67/100

884 Total Patient Responses

Medication information

Score: 91.61/100

930 Total Patient Responses

Prioritisation

Score: 81.50/100

1323 Total Patient Responses