Patient experience survey

1143

Happy Clients

1316

Surveys Completed

Life Bedford Gardens Hospital

Reporting Period: 2019-05-30 - 2020-05-30

Likely To Recommend Hospital

86.28%

1316 Total Patient Responses

Overall Experience Score

8.45/10

1316 Total Patient Responses

Admission Staff

Score: 96.64/100

  • Yes

  • No

1290 Total Patient Responses

Nursing Staff

Score: 88.63/100

1313 Total Patient Responses

Doctors

Score: 95.36/100

1304 Total Patient Responses

Pain Management

Score: 89.46/100

1023 Total Patient Responses

Hospital Environment

Score: 83.78/100

1201 Total Patient Responses

Responsiveness of Staff

Score: 84.76/100

921 Total Patient Responses

Medication Information

Score: 74.07/100

940 Total Patient Responses

Food

Score: 81.53/100

1102 Total Patient Responses

Discharge Information

Score: 69.49/100

1316 Total Patient Responses

Likely To Recommend Hospital

86.97%

1245 Total Patient Responses

Overall Experience Score

8.44/10

1245 Total Patient Responses

Reception Staff

Score: 96.26/100

1203 Total Patient Responses

Nursing Staff

Score: 96.60/100

1239 Total Patient Responses

Doctors

Score: 94.75/100

1242 Total Patient Responses

Pain Management

Score: 94.20/100

1069 Total Patient Responses

Emergency Unit Environment

Score: 97.53/100

1213 Total Patient Responses

Responsiveness of Staff

Score: 94.48/100

1086 Total Patient Responses

Medication Information

Score: 93.90/100

1115 Total Patient Responses

PRIORITISATION

Score: 82.03/100

1234 Total Patient Responses