Patient experience survey

1270

Happy Clients

1454

Surveys Completed

Life Bedford Gardens Hospital

Reporting Period: 2018-04-17 - 2019-04-17

Likely To Recommend Hospital

86.43%

1454 Total Patient Responses

Overall Experience Score

8.43/10

1454 Total Patient Responses

Admission Staff

Score: 97.43/100

  • Yes

  • No

1429 Total Patient Responses

Nursing Staff

Score: 89.36/100

1449 Total Patient Responses

Doctors

Score: 95.40/100

1442 Total Patient Responses

Pain Management

Score: 89.58/100

1139 Total Patient Responses

Hospital Environment

Score: 84.13/100

1329 Total Patient Responses

Responsiveness of Staff

Score: 85.23/100

1011 Total Patient Responses

Medication Information

Score: 77.24/100

1038 Total Patient Responses

Food

Score: 81.83/100

1211 Total Patient Responses

Discharge Information

Score: 70.98/100

1454 Total Patient Responses

Likely To Recommend Hospital

86.93%

1354 Total Patient Responses

Overall Experience Score

8.41/10

1354 Total Patient Responses

Reception Staff

Score: 96.52/100

1320 Total Patient Responses

Nursing Staff

Score: 96.54/100

1350 Total Patient Responses

Doctors

Score: 95.53/100

1350 Total Patient Responses

Pain Management

Score: 93.39/100

1149 Total Patient Responses

Emergency Unit Environment

Score: 98.85/100

1310 Total Patient Responses

Responsiveness of Staff

Score: 94.60/100

1148 Total Patient Responses

Medication Information

Score: 95.61/100

1208 Total Patient Responses

PRIORITISATION

Score: 83.63/100

1340 Total Patient Responses