Patient experience survey

1717

Happy Clients

1999

Surveys Completed

Life Bedford Gardens Hospital

Reporting Period: 2025-05-12 - 2026-05-12

Likely To Recommend Hospital

91.55%

2000 Total Patient Responses

Overall Experience Score

8.59/10

1999 Total Patient Responses

Admission staff

Score: 96.09/100

  • Yes

  • No

2027 Total Patient Responses

Nursing staff

Score: 90.79/100

  • Always

  • Usually

  • Sometimes

  • Never

2520 Total Patient Responses

Doctors

Score: 94.75/100

  • Always

  • Usually

  • Sometimes

  • Never

2297 Total Patient Responses

Pain management

Score: 92.26/100

  • Always

  • Usually

  • Sometimes

  • Never

1739 Total Patient Responses

Hospital environment

Score: 88.49/100

  • Always

  • Usually

  • Sometimes

  • Never

2528 Total Patient Responses

Responsiveness of staff

Score: 89.19/100

  • Always

  • Usually

  • Sometimes

  • Never

1694 Total Patient Responses

Medication information

Score: 72.84/100

  • Always

  • Usually

  • Sometimes

  • Never

1855 Total Patient Responses

Food

Score: 85.65/100

  • Always

  • Usually

  • Sometimes

  • Never

2360 Total Patient Responses

Discharge information

Score: 67.14/100

  • Yes

  • No

2436 Total Patient Responses

Likely To Recommend Hospital

89.8%

1039 Total Patient Responses

Overall Experience Score

8.23/10

1039 Total Patient Responses

Reception staff

Score: 96.37/100

1020 Total Patient Responses

Nursing staff

Score: 95.92/100

1116 Total Patient Responses

Doctors

Score: 92.51/100

1089 Total Patient Responses

Pain management

Score: 93.11/100

900 Total Patient Responses

Emergency Unit environment

Score: 98.15/100

1026 Total Patient Responses

Responsiveness of staff

Score: 93.52/100

879 Total Patient Responses

Medication information

Score: 91.36/100

926 Total Patient Responses

Prioritisation

Score: 81.19/100

1314 Total Patient Responses