Patient experience survey

1299

Happy Clients

1471

Surveys Completed

Life Bedford Gardens Hospital

Reporting Period: 2018-08-24 - 2019-08-24

Likely To Recommend Hospital

86.80%

1471 Total Patient Responses

Overall Experience Score

8.48/10

1471 Total Patient Responses

Admission Staff

Score: 97.60/100

  • Yes

  • No

1446 Total Patient Responses

Nursing Staff

Score: 89.22/100

1465 Total Patient Responses

Doctors

Score: 95.76/100

1457 Total Patient Responses

Pain Management

Score: 90.27/100

1175 Total Patient Responses

Hospital Environment

Score: 84.93/100

1354 Total Patient Responses

Responsiveness of Staff

Score: 85.53/100

1043 Total Patient Responses

Medication Information

Score: 75.67/100

1070 Total Patient Responses

Food

Score: 82.40/100

1220 Total Patient Responses

Discharge Information

Score: 70.19/100

1471 Total Patient Responses

Likely To Recommend Hospital

86.53%

1412 Total Patient Responses

Overall Experience Score

8.37/10

1412 Total Patient Responses

Reception Staff

Score: 97.15/100

1369 Total Patient Responses

Nursing Staff

Score: 96.68/100

1406 Total Patient Responses

Doctors

Score: 94.63/100

1405 Total Patient Responses

Pain Management

Score: 92.89/100

1196 Total Patient Responses

Emergency Unit Environment

Score: 98.18/100

1372 Total Patient Responses

Responsiveness of Staff

Score: 93.99/100

1215 Total Patient Responses

Medication Information

Score: 94.65/100

1271 Total Patient Responses

PRIORITISATION

Score: 83.00/100

1398 Total Patient Responses