Patient experience survey

642

Happy Clients

757

Surveys Completed

Life Bedford Gardens Hospital

Reporting Period: 2020-04-15 - 2021-04-15

Likely To Recommend Hospital

85.48%

757 Total Patient Responses

Overall Experience Score

8.29/10

757 Total Patient Responses

Admission Staff

Score: 95.25/100

  • Yes

  • No

736 Total Patient Responses

Nursing Staff

Score: 87.36/100

755 Total Patient Responses

Doctors

Score: 94.24/100

752 Total Patient Responses

Pain Management

Score: 88.45/100

606 Total Patient Responses

Hospital Environment

Score: 81.57/100

706 Total Patient Responses

Responsiveness of Staff

Score: 82.65/100

593 Total Patient Responses

Medication Information

Score: 71.87/100

554 Total Patient Responses

Food

Score: 78.72/100

659 Total Patient Responses

Discharge Information

Score: 67.24/100

757 Total Patient Responses

Likely To Recommend Hospital

87.25%

494 Total Patient Responses

Overall Experience Score

8.51/10

494 Total Patient Responses

Reception Staff

Score: 93.67/100

474 Total Patient Responses

Nursing Staff

Score: 96.33/100

493 Total Patient Responses

Doctors

Score: 95.34/100

492 Total Patient Responses

Pain Management

Score: 94.80/100

423 Total Patient Responses

Emergency Unit Environment

Score: 98.55/100

484 Total Patient Responses

Responsiveness of Staff

Score: 94.42/100

430 Total Patient Responses

Medication Information

Score: 92.84/100

447 Total Patient Responses

PRIORITISATION

Score: 83.64/100

488 Total Patient Responses