Patient experience survey

1677

Happy Clients

1994

Surveys Completed

Life Bedford Gardens Hospital

Reporting Period: 2024-08-23 - 2025-08-23

Likely To Recommend Hospital

91.13%

1994 Total Patient Responses

Overall Experience Score

8.41/10

1994 Total Patient Responses

Admission staff

Score: 96.01/100

  • Yes

  • No

2036 Total Patient Responses

Nursing staff

Score: 89.32/100

  • Always

  • Usually

  • Sometimes

  • Never

2542 Total Patient Responses

Doctors

Score: 95.49/100

  • Always

  • Usually

  • Sometimes

  • Never

2271 Total Patient Responses

Pain management

Score: 91.57/100

  • Always

  • Usually

  • Sometimes

  • Never

1672 Total Patient Responses

Hospital environment

Score: 86.71/100

  • Always

  • Usually

  • Sometimes

  • Never

2548 Total Patient Responses

Responsiveness of staff

Score: 87.73/100

  • Always

  • Usually

  • Sometimes

  • Never

1637 Total Patient Responses

Medication information

Score: 71.10/100

  • Always

  • Usually

  • Sometimes

  • Never

1786 Total Patient Responses

Food

Score: 83.30/100

  • Always

  • Usually

  • Sometimes

  • Never

2353 Total Patient Responses

Discharge information

Score: 65.37/100

  • Yes

  • No

2447 Total Patient Responses

Likely To Recommend Hospital

89.3%

1121 Total Patient Responses

Overall Experience Score

8.35/10

1121 Total Patient Responses

Reception staff

Score: 95.46/100

1102 Total Patient Responses

Nursing staff

Score: 95.33/100

1207 Total Patient Responses

Doctors

Score: 92.84/100

1168 Total Patient Responses

Pain management

Score: 92.79/100

971 Total Patient Responses

Emergency Unit environment

Score: 97.57/100

1110 Total Patient Responses

Responsiveness of staff

Score: 93.40/100

955 Total Patient Responses

Medication information

Score: 91.96/100

1008 Total Patient Responses

Prioritisation

Score: 79.80/100

1451 Total Patient Responses