Patient experience survey

1670

Happy Clients

1978

Surveys Completed

Life Bedford Gardens Hospital

Reporting Period: 2024-06-09 - 2025-06-09

Likely To Recommend Hospital

91.5%

1978 Total Patient Responses

Overall Experience Score

8.44/10

1978 Total Patient Responses

Admission staff

Score: 96.02/100

  • Yes

  • No

2010 Total Patient Responses

Nursing staff

Score: 89.90/100

  • Always

  • Usually

  • Sometimes

  • Never

2524 Total Patient Responses

Doctors

Score: 95.54/100

  • Always

  • Usually

  • Sometimes

  • Never

2264 Total Patient Responses

Pain management

Score: 91.65/100

  • Always

  • Usually

  • Sometimes

  • Never

1660 Total Patient Responses

Hospital environment

Score: 86.75/100

  • Always

  • Usually

  • Sometimes

  • Never

2512 Total Patient Responses

Responsiveness of staff

Score: 88.10/100

  • Always

  • Usually

  • Sometimes

  • Never

1615 Total Patient Responses

Medication information

Score: 71.87/100

  • Always

  • Usually

  • Sometimes

  • Never

1783 Total Patient Responses

Food

Score: 82.20/100

  • Always

  • Usually

  • Sometimes

  • Never

2319 Total Patient Responses

Discharge information

Score: 64.91/100

  • Yes

  • No

2444 Total Patient Responses

Likely To Recommend Hospital

90.41%

1168 Total Patient Responses

Overall Experience Score

8.48/10

1168 Total Patient Responses

Reception staff

Score: 95.54/100

1144 Total Patient Responses

Nursing staff

Score: 95.66/100

1258 Total Patient Responses

Doctors

Score: 93.45/100

1217 Total Patient Responses

Pain management

Score: 92.69/100

1013 Total Patient Responses

Emergency Unit environment

Score: 97.67/100

1159 Total Patient Responses

Responsiveness of staff

Score: 94.10/100

1000 Total Patient Responses

Medication information

Score: 92.33/100

1043 Total Patient Responses

Prioritisation

Score: 80.72/100

1505 Total Patient Responses