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Patient experience survey

1672

Happy Clients

1975

Surveys Completed

Life Bedford Gardens Hospital

Reporting Period: 2025-02-20 - 2026-02-20

Likely To Recommend Hospital

91.09%

1975 Total Patient Responses

Overall Experience Score

8.47/10

1975 Total Patient Responses

Admission staff

Score: 95.85/100

  • Yes

  • No

2005 Total Patient Responses

Nursing staff

Score: 90.02/100

  • Always

  • Usually

  • Sometimes

  • Never

2506 Total Patient Responses

Doctors

Score: 94.57/100

  • Always

  • Usually

  • Sometimes

  • Never

2263 Total Patient Responses

Pain management

Score: 91.53/100

  • Always

  • Usually

  • Sometimes

  • Never

1718 Total Patient Responses

Hospital environment

Score: 87.87/100

  • Always

  • Usually

  • Sometimes

  • Never

2502 Total Patient Responses

Responsiveness of staff

Score: 88.78/100

  • Always

  • Usually

  • Sometimes

  • Never

1665 Total Patient Responses

Medication information

Score: 71.55/100

  • Always

  • Usually

  • Sometimes

  • Never

1834 Total Patient Responses

Food

Score: 84.49/100

  • Always

  • Usually

  • Sometimes

  • Never

2333 Total Patient Responses

Discharge information

Score: 66.20/100

  • Yes

  • No

2400 Total Patient Responses

Likely To Recommend Hospital

89.88%

1068 Total Patient Responses

Overall Experience Score

8.31/10

1068 Total Patient Responses

Reception staff

Score: 95.40/100

1044 Total Patient Responses

Nursing staff

Score: 95.89/100

1151 Total Patient Responses

Doctors

Score: 92.40/100

1117 Total Patient Responses

Pain management

Score: 92.60/100

919 Total Patient Responses

Emergency Unit environment

Score: 98.48/100

1054 Total Patient Responses

Responsiveness of staff

Score: 93.49/100

891 Total Patient Responses

Medication information

Score: 91.84/100

944 Total Patient Responses

Prioritisation

Score: 80.76/100

1357 Total Patient Responses