Patient experience survey

1658

Happy Clients

1964

Surveys Completed

Life Bedford Gardens Hospital

Reporting Period: 2024-05-20 - 2025-05-20

Likely To Recommend Hospital

91.39%

1964 Total Patient Responses

Overall Experience Score

8.45/10

1964 Total Patient Responses

Admission staff

Score: 96.03/100

  • Yes

  • No

2000 Total Patient Responses

Nursing staff

Score: 89.73/100

  • Always

  • Usually

  • Sometimes

  • Never

2512 Total Patient Responses

Doctors

Score: 95.68/100

  • Always

  • Usually

  • Sometimes

  • Never

2254 Total Patient Responses

Pain management

Score: 91.40/100

  • Always

  • Usually

  • Sometimes

  • Never

1652 Total Patient Responses

Hospital environment

Score: 86.58/100

  • Always

  • Usually

  • Sometimes

  • Never

2494 Total Patient Responses

Responsiveness of staff

Score: 87.82/100

  • Always

  • Usually

  • Sometimes

  • Never

1607 Total Patient Responses

Medication information

Score: 71.64/100

  • Always

  • Usually

  • Sometimes

  • Never

1776 Total Patient Responses

Food

Score: 82.49/100

  • Always

  • Usually

  • Sometimes

  • Never

2287 Total Patient Responses

Discharge information

Score: 64.56/100

  • Yes

  • No

2426 Total Patient Responses

Likely To Recommend Hospital

90.17%

1200 Total Patient Responses

Overall Experience Score

8.49/10

1200 Total Patient Responses

Reception staff

Score: 95.84/100

1177 Total Patient Responses

Nursing staff

Score: 95.54/100

1291 Total Patient Responses

Doctors

Score: 93.20/100

1249 Total Patient Responses

Pain management

Score: 92.51/100

1041 Total Patient Responses

Emergency Unit environment

Score: 97.73/100

1192 Total Patient Responses

Responsiveness of staff

Score: 94.16/100

1027 Total Patient Responses

Medication information

Score: 92.36/100

1073 Total Patient Responses

Prioritisation

Score: 80.44/100

1551 Total Patient Responses