Patient experience survey

1666

Happy Clients

1983

Surveys Completed

Life Bedford Gardens Hospital

Reporting Period: 2024-09-14 - 2025-09-14

Likely To Recommend Hospital

91.03%

1983 Total Patient Responses

Overall Experience Score

8.4/10

1983 Total Patient Responses

Admission staff

Score: 96.09/100

  • Yes

  • No

2021 Total Patient Responses

Nursing staff

Score: 89.14/100

  • Always

  • Usually

  • Sometimes

  • Never

2541 Total Patient Responses

Doctors

Score: 95.30/100

  • Always

  • Usually

  • Sometimes

  • Never

2260 Total Patient Responses

Pain management

Score: 91.60/100

  • Always

  • Usually

  • Sometimes

  • Never

1664 Total Patient Responses

Hospital environment

Score: 86.66/100

  • Always

  • Usually

  • Sometimes

  • Never

2542 Total Patient Responses

Responsiveness of staff

Score: 87.74/100

  • Always

  • Usually

  • Sometimes

  • Never

1641 Total Patient Responses

Medication information

Score: 70.66/100

  • Always

  • Usually

  • Sometimes

  • Never

1792 Total Patient Responses

Food

Score: 83.23/100

  • Always

  • Usually

  • Sometimes

  • Never

2338 Total Patient Responses

Discharge information

Score: 65.46/100

  • Yes

  • No

2429 Total Patient Responses

Likely To Recommend Hospital

89.26%

1117 Total Patient Responses

Overall Experience Score

8.33/10

1117 Total Patient Responses

Reception staff

Score: 95.55/100

1101 Total Patient Responses

Nursing staff

Score: 95.35/100

1204 Total Patient Responses

Doctors

Score: 92.65/100

1160 Total Patient Responses

Pain management

Score: 92.14/100

967 Total Patient Responses

Emergency Unit environment

Score: 97.56/100

1107 Total Patient Responses

Responsiveness of staff

Score: 93.03/100

947 Total Patient Responses

Medication information

Score: 91.58/100

998 Total Patient Responses

Prioritisation

Score: 79.95/100

1441 Total Patient Responses