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Patient experience survey

1673

Happy Clients

1984

Surveys Completed

Life Bedford Gardens Hospital

Reporting Period: 2024-06-29 - 2025-06-29

Likely To Recommend Hospital

91.43%

1984 Total Patient Responses

Overall Experience Score

8.43/10

1984 Total Patient Responses

Admission staff

Score: 96.17/100

  • Yes

  • No

2015 Total Patient Responses

Nursing staff

Score: 89.71/100

  • Always

  • Usually

  • Sometimes

  • Never

2536 Total Patient Responses

Doctors

Score: 95.49/100

  • Always

  • Usually

  • Sometimes

  • Never

2270 Total Patient Responses

Pain management

Score: 91.99/100

  • Always

  • Usually

  • Sometimes

  • Never

1666 Total Patient Responses

Hospital environment

Score: 86.69/100

  • Always

  • Usually

  • Sometimes

  • Never

2518 Total Patient Responses

Responsiveness of staff

Score: 88.33/100

  • Always

  • Usually

  • Sometimes

  • Never

1619 Total Patient Responses

Medication information

Score: 71.32/100

  • Always

  • Usually

  • Sometimes

  • Never

1781 Total Patient Responses

Food

Score: 82.10/100

  • Always

  • Usually

  • Sometimes

  • Never

2331 Total Patient Responses

Discharge information

Score: 64.74/100

  • Yes

  • No

2457 Total Patient Responses

Likely To Recommend Hospital

89.96%

1165 Total Patient Responses

Overall Experience Score

8.42/10

1165 Total Patient Responses

Reception staff

Score: 95.88/100

1141 Total Patient Responses

Nursing staff

Score: 95.59/100

1254 Total Patient Responses

Doctors

Score: 93.20/100

1214 Total Patient Responses

Pain management

Score: 92.55/100

1007 Total Patient Responses

Emergency Unit environment

Score: 97.58/100

1156 Total Patient Responses

Responsiveness of staff

Score: 93.78/100

997 Total Patient Responses

Medication information

Score: 92.12/100

1040 Total Patient Responses

Prioritisation

Score: 80.09/100

1509 Total Patient Responses