Patient experience survey

1698

Happy Clients

1989

Surveys Completed

Life Bedford Gardens Hospital

Reporting Period: 2025-04-02 - 2026-04-02

Likely To Recommend Hospital

91.41%

1990 Total Patient Responses

Overall Experience Score

8.54/10

1989 Total Patient Responses

Admission staff

Score: 95.94/100

  • Yes

  • No

2017 Total Patient Responses

Nursing staff

Score: 90.34/100

  • Always

  • Usually

  • Sometimes

  • Never

2507 Total Patient Responses

Doctors

Score: 94.62/100

  • Always

  • Usually

  • Sometimes

  • Never

2286 Total Patient Responses

Pain management

Score: 91.73/100

  • Always

  • Usually

  • Sometimes

  • Never

1716 Total Patient Responses

Hospital environment

Score: 88.11/100

  • Always

  • Usually

  • Sometimes

  • Never

2508 Total Patient Responses

Responsiveness of staff

Score: 88.89/100

  • Always

  • Usually

  • Sometimes

  • Never

1672 Total Patient Responses

Medication information

Score: 72.28/100

  • Always

  • Usually

  • Sometimes

  • Never

1814 Total Patient Responses

Food

Score: 84.72/100

  • Always

  • Usually

  • Sometimes

  • Never

2345 Total Patient Responses

Discharge information

Score: 66.78/100

  • Yes

  • No

2420 Total Patient Responses

Likely To Recommend Hospital

90.23%

1034 Total Patient Responses

Overall Experience Score

8.35/10

1034 Total Patient Responses

Reception staff

Score: 96.05/100

1013 Total Patient Responses

Nursing staff

Score: 96.03/100

1106 Total Patient Responses

Doctors

Score: 92.59/100

1085 Total Patient Responses

Pain management

Score: 93.16/100

892 Total Patient Responses

Emergency Unit environment

Score: 97.95/100

1022 Total Patient Responses

Responsiveness of staff

Score: 93.89/100

868 Total Patient Responses

Medication information

Score: 91.62/100

919 Total Patient Responses

Prioritisation

Score: 81.19/100

1320 Total Patient Responses