Patient experience survey

1670

Happy Clients

1990

Surveys Completed

Life Bedford Gardens Hospital

Reporting Period: 2024-08-04 - 2025-08-04

Likely To Recommend Hospital

90.96%

1990 Total Patient Responses

Overall Experience Score

8.39/10

1990 Total Patient Responses

Admission staff

Score: 96.02/100

  • Yes

  • No

2026 Total Patient Responses

Nursing staff

Score: 89.23/100

  • Always

  • Usually

  • Sometimes

  • Never

2540 Total Patient Responses

Doctors

Score: 95.38/100

  • Always

  • Usually

  • Sometimes

  • Never

2266 Total Patient Responses

Pain management

Score: 91.63/100

  • Always

  • Usually

  • Sometimes

  • Never

1674 Total Patient Responses

Hospital environment

Score: 86.44/100

  • Always

  • Usually

  • Sometimes

  • Never

2537 Total Patient Responses

Responsiveness of staff

Score: 87.70/100

  • Always

  • Usually

  • Sometimes

  • Never

1626 Total Patient Responses

Medication information

Score: 71.06/100

  • Always

  • Usually

  • Sometimes

  • Never

1787 Total Patient Responses

Food

Score: 82.91/100

  • Always

  • Usually

  • Sometimes

  • Never

2336 Total Patient Responses

Discharge information

Score: 65.13/100

  • Yes

  • No

2444 Total Patient Responses

Likely To Recommend Hospital

89.45%

1146 Total Patient Responses

Overall Experience Score

8.37/10

1146 Total Patient Responses

Reception staff

Score: 95.90/100

1123 Total Patient Responses

Nursing staff

Score: 95.43/100

1234 Total Patient Responses

Doctors

Score: 92.81/100

1195 Total Patient Responses

Pain management

Score: 92.56/100

995 Total Patient Responses

Emergency Unit environment

Score: 97.62/100

1135 Total Patient Responses

Responsiveness of staff

Score: 93.13/100

975 Total Patient Responses

Medication information

Score: 92.04/100

1030 Total Patient Responses

Prioritisation

Score: 79.72/100

1488 Total Patient Responses