Patient experience survey

1644

Happy Clients

1955

Surveys Completed

Life Bedford Gardens Hospital

Reporting Period: 2024-10-29 - 2025-10-29

Likely To Recommend Hospital

90.74%

1955 Total Patient Responses

Overall Experience Score

8.41/10

1955 Total Patient Responses

Admission staff

Score: 96.19/100

  • Yes

  • No

1989 Total Patient Responses

Nursing staff

Score: 89.33/100

  • Always

  • Usually

  • Sometimes

  • Never

2515 Total Patient Responses

Doctors

Score: 94.99/100

  • Always

  • Usually

  • Sometimes

  • Never

2233 Total Patient Responses

Pain management

Score: 91.87/100

  • Always

  • Usually

  • Sometimes

  • Never

1652 Total Patient Responses

Hospital environment

Score: 87.04/100

  • Always

  • Usually

  • Sometimes

  • Never

2498 Total Patient Responses

Responsiveness of staff

Score: 88.10/100

  • Always

  • Usually

  • Sometimes

  • Never

1617 Total Patient Responses

Medication information

Score: 70.37/100

  • Always

  • Usually

  • Sometimes

  • Never

1784 Total Patient Responses

Food

Score: 83.14/100

  • Always

  • Usually

  • Sometimes

  • Never

2311 Total Patient Responses

Discharge information

Score: 65.01/100

  • Yes

  • No

2387 Total Patient Responses

Likely To Recommend Hospital

89.66%

1093 Total Patient Responses

Overall Experience Score

8.36/10

1093 Total Patient Responses

Reception staff

Score: 95.63/100

1076 Total Patient Responses

Nursing staff

Score: 95.43/100

1176 Total Patient Responses

Doctors

Score: 92.80/100

1136 Total Patient Responses

Pain management

Score: 92.19/100

947 Total Patient Responses

Emergency Unit environment

Score: 98.06/100

1082 Total Patient Responses

Responsiveness of staff

Score: 92.97/100

925 Total Patient Responses

Medication information

Score: 91.08/100

975 Total Patient Responses

Prioritisation

Score: 80.22/100

1413 Total Patient Responses