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Patient experience survey

1665

Happy Clients

1978

Surveys Completed

Life Bedford Gardens Hospital

Reporting Period: 2025-01-27 - 2026-01-27

Likely To Recommend Hospital

90.8%

1978 Total Patient Responses

Overall Experience Score

8.42/10

1978 Total Patient Responses

Admission staff

Score: 95.84/100

  • Yes

  • No

2016 Total Patient Responses

Nursing staff

Score: 89.52/100

  • Always

  • Usually

  • Sometimes

  • Never

2528 Total Patient Responses

Doctors

Score: 94.52/100

  • Always

  • Usually

  • Sometimes

  • Never

2276 Total Patient Responses

Pain management

Score: 91.19/100

  • Always

  • Usually

  • Sometimes

  • Never

1707 Total Patient Responses

Hospital environment

Score: 87.30/100

  • Always

  • Usually

  • Sometimes

  • Never

2523 Total Patient Responses

Responsiveness of staff

Score: 88.45/100

  • Always

  • Usually

  • Sometimes

  • Never

1660 Total Patient Responses

Medication information

Score: 70.47/100

  • Always

  • Usually

  • Sometimes

  • Never

1834 Total Patient Responses

Food

Score: 84.14/100

  • Always

  • Usually

  • Sometimes

  • Never

2332 Total Patient Responses

Discharge information

Score: 65.14/100

  • Yes

  • No

2413 Total Patient Responses

Likely To Recommend Hospital

89.97%

1087 Total Patient Responses

Overall Experience Score

8.33/10

1087 Total Patient Responses

Reception staff

Score: 95.39/100

1064 Total Patient Responses

Nursing staff

Score: 95.75/100

1173 Total Patient Responses

Doctors

Score: 92.56/100

1134 Total Patient Responses

Pain management

Score: 92.36/100

942 Total Patient Responses

Emergency Unit environment

Score: 98.41/100

1072 Total Patient Responses

Responsiveness of staff

Score: 93.89/100

916 Total Patient Responses

Medication information

Score: 91.92/100

965 Total Patient Responses

Prioritisation

Score: 80.62/100

1389 Total Patient Responses