Patient experience survey

1679

Happy Clients

1971

Surveys Completed

Life Bedford Gardens Hospital

Reporting Period: 2025-03-13 - 2026-03-13

Likely To Recommend Hospital

91.38%

1972 Total Patient Responses

Overall Experience Score

8.52/10

1971 Total Patient Responses

Admission staff

Score: 96.00/100

  • Yes

  • No

1998 Total Patient Responses

Nursing staff

Score: 90.39/100

  • Always

  • Usually

  • Sometimes

  • Never

2493 Total Patient Responses

Doctors

Score: 94.74/100

  • Always

  • Usually

  • Sometimes

  • Never

2267 Total Patient Responses

Pain management

Score: 91.70/100

  • Always

  • Usually

  • Sometimes

  • Never

1707 Total Patient Responses

Hospital environment

Score: 87.75/100

  • Always

  • Usually

  • Sometimes

  • Never

2485 Total Patient Responses

Responsiveness of staff

Score: 88.99/100

  • Always

  • Usually

  • Sometimes

  • Never

1661 Total Patient Responses

Medication information

Score: 72.08/100

  • Always

  • Usually

  • Sometimes

  • Never

1820 Total Patient Responses

Food

Score: 84.77/100

  • Always

  • Usually

  • Sometimes

  • Never

2328 Total Patient Responses

Discharge information

Score: 66.60/100

  • Yes

  • No

2393 Total Patient Responses

Likely To Recommend Hospital

90.15%

1045 Total Patient Responses

Overall Experience Score

8.32/10

1045 Total Patient Responses

Reception staff

Score: 95.70/100

1023 Total Patient Responses

Nursing staff

Score: 95.99/100

1120 Total Patient Responses

Doctors

Score: 92.30/100

1093 Total Patient Responses

Pain management

Score: 92.78/100

900 Total Patient Responses

Emergency Unit environment

Score: 98.16/100

1033 Total Patient Responses

Responsiveness of staff

Score: 93.81/100

872 Total Patient Responses

Medication information

Score: 91.74/100

920 Total Patient Responses

Prioritisation

Score: 81.02/100

1334 Total Patient Responses