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Patient experience survey

1651

Happy Clients

1969

Surveys Completed

Life Bedford Gardens Hospital

Reporting Period: 2024-11-18 - 2025-11-18

Likely To Recommend Hospital

90.76%

1969 Total Patient Responses

Overall Experience Score

8.38/10

1969 Total Patient Responses

Admission staff

Score: 96.03/100

  • Yes

  • No

2005 Total Patient Responses

Nursing staff

Score: 89.53/100

  • Always

  • Usually

  • Sometimes

  • Never

2529 Total Patient Responses

Doctors

Score: 94.72/100

  • Always

  • Usually

  • Sometimes

  • Never

2255 Total Patient Responses

Pain management

Score: 91.55/100

  • Always

  • Usually

  • Sometimes

  • Never

1686 Total Patient Responses

Hospital environment

Score: 87.34/100

  • Always

  • Usually

  • Sometimes

  • Never

2515 Total Patient Responses

Responsiveness of staff

Score: 88.49/100

  • Always

  • Usually

  • Sometimes

  • Never

1646 Total Patient Responses

Medication information

Score: 70.29/100

  • Always

  • Usually

  • Sometimes

  • Never

1814 Total Patient Responses

Food

Score: 83.27/100

  • Always

  • Usually

  • Sometimes

  • Never

2343 Total Patient Responses

Discharge information

Score: 64.42/100

  • Yes

  • No

2406 Total Patient Responses

Likely To Recommend Hospital

89.75%

1112 Total Patient Responses

Overall Experience Score

8.34/10

1112 Total Patient Responses

Reception staff

Score: 95.61/100

1094 Total Patient Responses

Nursing staff

Score: 95.51/100

1195 Total Patient Responses

Doctors

Score: 92.73/100

1154 Total Patient Responses

Pain management

Score: 92.00/100

962 Total Patient Responses

Emergency Unit environment

Score: 98.00/100

1098 Total Patient Responses

Responsiveness of staff

Score: 93.12/100

945 Total Patient Responses

Medication information

Score: 91.15/100

994 Total Patient Responses

Prioritisation

Score: 80.26/100

1429 Total Patient Responses