Patient experience survey

3539

Happy Clients

3952

Surveys Completed

Life St George's Hospital

Reporting Period: 2017-11-12 - 2018-11-12

Likely To Recommend Hospital

89.58%

3952 Total Patient Responses

Overall Experience Score

8.65/10

3952 Total Patient Responses

Admission Staff

Score: 97.86/100

  • Yes

  • No

3874 Total Patient Responses

Nursing Staff

Score: 91.22/100

3945 Total Patient Responses

Doctors

Score: 96.87/100

3926 Total Patient Responses

Pain Management

Score: 90.96/100

3021 Total Patient Responses

Hospital Environment

Score: 84.45/100

3439 Total Patient Responses

Responsiveness of Staff

Score: 87.61/100

2824 Total Patient Responses

Medication Information

Score: 76.53/100

2639 Total Patient Responses

Food

Score: 86.35/100

3387 Total Patient Responses

Discharge Information

Score: 69.91/100

3952 Total Patient Responses

Likely To Recommend Hospital

88.51%

1099 Total Patient Responses

Overall Experience Score

8.48/10

1099 Total Patient Responses

Reception Staff

Score: 97.41/100

1083 Total Patient Responses

Nursing Staff

Score: 96.87/100

1097 Total Patient Responses

Doctors

Score: 94.83/100

1073 Total Patient Responses

Pain Management

Score: 92.52/100

963 Total Patient Responses

Emergency Unit Environment

Score: 98.07/100

1086 Total Patient Responses

Responsiveness of Staff

Score: 95.09/100

1018 Total Patient Responses

Medication Information

Score: 95.25/100

948 Total Patient Responses

PRIORITISATION

Score: 80.24/100

1077 Total Patient Responses