Patient experience survey

3707

Happy Clients

4152

Surveys Completed

Life St George's Hospital

Reporting Period: 2017-09-24 - 2018-09-24

Likely To Recommend Hospital

89.46%

4152 Total Patient Responses

Overall Experience Score

8.63/10

4152 Total Patient Responses

Admission Staff

Score: 97.76/100

  • Yes

  • No

4064 Total Patient Responses

Nursing Staff

Score: 91.07/100

4145 Total Patient Responses

Doctors

Score: 96.84/100

4127 Total Patient Responses

Pain Management

Score: 90.97/100

3198 Total Patient Responses

Hospital Environment

Score: 84.27/100

3621 Total Patient Responses

Responsiveness of Staff

Score: 87.66/100

2975 Total Patient Responses

Medication Information

Score: 76.30/100

2769 Total Patient Responses

Food

Score: 86.29/100

3569 Total Patient Responses

Discharge Information

Score: 69.92/100

4152 Total Patient Responses

Likely To Recommend Hospital

88.50%

1095 Total Patient Responses

Overall Experience Score

8.52/10

1095 Total Patient Responses

Reception Staff

Score: 97.40/100

1075 Total Patient Responses

Nursing Staff

Score: 96.89/100

1093 Total Patient Responses

Doctors

Score: 93.86/100

1067 Total Patient Responses

Pain Management

Score: 91.89/100

950 Total Patient Responses

Emergency Unit Environment

Score: 97.78/100

1082 Total Patient Responses

Responsiveness of Staff

Score: 95.22/100

1005 Total Patient Responses

Medication Information

Score: 94.90/100

941 Total Patient Responses

PRIORITISATION

Score: 80.01/100

1073 Total Patient Responses