Patient experience survey

2152

Happy Clients

2387

Surveys Completed

Life St George's Hospital

Reporting Period: 2019-09-22 - 2020-09-22

Likely To Recommend Hospital

90.72%

2387 Total Patient Responses

Overall Experience Score

8.71/10

2387 Total Patient Responses

Admission Staff

Score: 97.34/100

  • Yes

  • No

2339 Total Patient Responses

Nursing Staff

Score: 91.92/100

2383 Total Patient Responses

Doctors

Score: 96.95/100

2371 Total Patient Responses

Pain Management

Score: 92.42/100

1857 Total Patient Responses

Hospital Environment

Score: 83.68/100

2086 Total Patient Responses

Responsiveness of Staff

Score: 89.21/100

1771 Total Patient Responses

Medication Information

Score: 77.71/100

1692 Total Patient Responses

Food

Score: 86.53/100

2052 Total Patient Responses

Discharge Information

Score: 72.62/100

2387 Total Patient Responses

Likely To Recommend Hospital

83.88%

763 Total Patient Responses

Overall Experience Score

7.98/10

763 Total Patient Responses

Reception Staff

Score: 96.25/100

746 Total Patient Responses

Nursing Staff

Score: 94.89/100

757 Total Patient Responses

Doctors

Score: 89.94/100

744 Total Patient Responses

Pain Management

Score: 88.14/100

683 Total Patient Responses

Emergency Unit Environment

Score: 95.44/100

745 Total Patient Responses

Responsiveness of Staff

Score: 92.22/100

681 Total Patient Responses

Medication Information

Score: 89.68/100

678 Total Patient Responses

PRIORITISATION

Score: 77.00/100

755 Total Patient Responses