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Patient experience survey

4441

Happy Clients

4815

Surveys Completed

Life St George's Hospital

Reporting Period: 2025-04-21 - 2026-04-21

Likely To Recommend Hospital

96.76%

4815 Total Patient Responses

Overall Experience Score

9.22/10

4815 Total Patient Responses

Admission staff

Score: 97.70/100

  • Yes

  • No

4806 Total Patient Responses

Nursing staff

Score: 94.93/100

  • Always

  • Usually

  • Sometimes

  • Never

5767 Total Patient Responses

Doctors

Score: 97.93/100

  • Always

  • Usually

  • Sometimes

  • Never

5268 Total Patient Responses

Pain management

Score: 95.62/100

  • Always

  • Usually

  • Sometimes

  • Never

4100 Total Patient Responses

Hospital environment

Score: 86.79/100

  • Always

  • Usually

  • Sometimes

  • Never

6013 Total Patient Responses

Responsiveness of staff

Score: 93.00/100

  • Always

  • Usually

  • Sometimes

  • Never

4305 Total Patient Responses

Medication information

Score: 81.96/100

  • Always

  • Usually

  • Sometimes

  • Never

4298 Total Patient Responses

Food

Score: 89.19/100

  • Always

  • Usually

  • Sometimes

  • Never

5418 Total Patient Responses

Discharge information

Score: 78.25/100

  • Yes

  • No

5655 Total Patient Responses

Likely To Recommend Hospital

86.09%

1790 Total Patient Responses

Overall Experience Score

7.72/10

1789 Total Patient Responses

Reception staff

Score: 95.66/100

1750 Total Patient Responses

Nursing staff

Score: 95.92/100

1922 Total Patient Responses

Doctors

Score: 91.94/100

1826 Total Patient Responses

Pain management

Score: 88.03/100

1604 Total Patient Responses

Emergency Unit environment

Score: 95.69/100

1765 Total Patient Responses

Responsiveness of staff

Score: 92.80/100

1653 Total Patient Responses

Medication information

Score: 92.98/100

1568 Total Patient Responses

Prioritisation

Score: 75.98/100

2269 Total Patient Responses