Patient experience survey

3757

Happy Clients

4210

Surveys Completed

Life St George's Hospital

Reporting Period: 2019-01-23 - 2020-01-23

Likely To Recommend Hospital

89.95%

4210 Total Patient Responses

Overall Experience Score

8.66/10

4210 Total Patient Responses

Admission Staff

Score: 97.78/100

  • Yes

  • No

4117 Total Patient Responses

Nursing Staff

Score: 91.27/100

4205 Total Patient Responses

Doctors

Score: 96.78/100

4171 Total Patient Responses

Pain Management

Score: 91.53/100

3213 Total Patient Responses

Hospital Environment

Score: 83.69/100

3693 Total Patient Responses

Responsiveness of Staff

Score: 88.05/100

3059 Total Patient Responses

Medication Information

Score: 77.52/100

2918 Total Patient Responses

Food

Score: 86.14/100

3588 Total Patient Responses

Discharge Information

Score: 72.35/100

4210 Total Patient Responses

Likely To Recommend Hospital

82.70%

1385 Total Patient Responses

Overall Experience Score

7.94/10

1385 Total Patient Responses

Reception Staff

Score: 96.32/100

1358 Total Patient Responses

Nursing Staff

Score: 94.71/100

1375 Total Patient Responses

Doctors

Score: 91.91/100

1337 Total Patient Responses

Pain Management

Score: 88.46/100

1222 Total Patient Responses

Emergency Unit Environment

Score: 95.72/100

1356 Total Patient Responses

Responsiveness of Staff

Score: 91.39/100

1254 Total Patient Responses

Medication Information

Score: 91.67/100

1201 Total Patient Responses

PRIORITISATION

Score: 75.62/100

1372 Total Patient Responses