Patient experience survey

3416

Happy Clients

3839

Surveys Completed

Life St George's Hospital

Reporting Period: 2018-07-18 - 2019-07-18

Likely To Recommend Hospital

89.27%

3839 Total Patient Responses

Overall Experience Score

8.61/10

3839 Total Patient Responses

Admission Staff

Score: 97.80/100

  • Yes

  • No

3738 Total Patient Responses

Nursing Staff

Score: 90.90/100

3836 Total Patient Responses

Doctors

Score: 97.04/100

3800 Total Patient Responses

Pain Management

Score: 91.03/100

2933 Total Patient Responses

Hospital Environment

Score: 83.50/100

3362 Total Patient Responses

Responsiveness of Staff

Score: 86.98/100

2765 Total Patient Responses

Medication Information

Score: 77.31/100

2639 Total Patient Responses

Food

Score: 85.42/100

3277 Total Patient Responses

Discharge Information

Score: 71.20/100

3839 Total Patient Responses

Likely To Recommend Hospital

84.14%

1286 Total Patient Responses

Overall Experience Score

8.06/10

1286 Total Patient Responses

Reception Staff

Score: 96.28/100

1262 Total Patient Responses

Nursing Staff

Score: 95.40/100

1275 Total Patient Responses

Doctors

Score: 92.52/100

1242 Total Patient Responses

Pain Management

Score: 90.82/100

1133 Total Patient Responses

Emergency Unit Environment

Score: 96.04/100

1263 Total Patient Responses

Responsiveness of Staff

Score: 92.24/100

1173 Total Patient Responses

Medication Information

Score: 91.56/100

1114 Total Patient Responses

PRIORITISATION

Score: 77.12/100

1275 Total Patient Responses