Patient experience survey

1881

Happy Clients

2068

Surveys Completed

Life St George's Hospital

Reporting Period: 2019-11-29 - 2020-11-29

Likely To Recommend Hospital

91.07%

2068 Total Patient Responses

Overall Experience Score

8.75/10

2068 Total Patient Responses

Admission Staff

Score: 96.88/100

  • Yes

  • No

2024 Total Patient Responses

Nursing Staff

Score: 92.51/100

2063 Total Patient Responses

Doctors

Score: 97.25/100

2058 Total Patient Responses

Pain Management

Score: 93.39/100

1634 Total Patient Responses

Hospital Environment

Score: 84.00/100

1817 Total Patient Responses

Responsiveness of Staff

Score: 89.83/100

1572 Total Patient Responses

Medication Information

Score: 78.12/100

1473 Total Patient Responses

Food

Score: 87.15/100

1789 Total Patient Responses

Discharge Information

Score: 74.20/100

2068 Total Patient Responses

Likely To Recommend Hospital

82.73%

662 Total Patient Responses

Overall Experience Score

7.87/10

662 Total Patient Responses

Reception Staff

Score: 95.50/100

645 Total Patient Responses

Nursing Staff

Score: 93.99/100

656 Total Patient Responses

Doctors

Score: 88.70/100

641 Total Patient Responses

Pain Management

Score: 86.03/100

594 Total Patient Responses

Emergency Unit Environment

Score: 94.72/100

644 Total Patient Responses

Responsiveness of Staff

Score: 90.73/100

593 Total Patient Responses

Medication Information

Score: 88.77/100

579 Total Patient Responses

PRIORITISATION

Score: 75.58/100

655 Total Patient Responses