Patient experience survey

4416

Happy Clients

4798

Surveys Completed

Life St George's Hospital

Reporting Period: 2025-06-09 - 2026-06-09

Likely To Recommend Hospital

96.52%

4798 Total Patient Responses

Overall Experience Score

9.2/10

4798 Total Patient Responses

Admission staff

Score: 97.65/100

  • Yes

  • No

4782 Total Patient Responses

Nursing staff

Score: 94.76/100

  • Always

  • Usually

  • Sometimes

  • Never

5737 Total Patient Responses

Doctors

Score: 97.85/100

  • Always

  • Usually

  • Sometimes

  • Never

5242 Total Patient Responses

Pain management

Score: 95.63/100

  • Always

  • Usually

  • Sometimes

  • Never

4116 Total Patient Responses

Hospital environment

Score: 86.64/100

  • Always

  • Usually

  • Sometimes

  • Never

6004 Total Patient Responses

Responsiveness of staff

Score: 93.05/100

  • Always

  • Usually

  • Sometimes

  • Never

4299 Total Patient Responses

Medication information

Score: 82.02/100

  • Always

  • Usually

  • Sometimes

  • Never

4303 Total Patient Responses

Food

Score: 88.77/100

  • Always

  • Usually

  • Sometimes

  • Never

5443 Total Patient Responses

Discharge information

Score: 78.22/100

  • Yes

  • No

5663 Total Patient Responses

Likely To Recommend Hospital

84.65%

1773 Total Patient Responses

Overall Experience Score

7.56/10

1772 Total Patient Responses

Reception staff

Score: 95.56/100

1734 Total Patient Responses

Nursing staff

Score: 95.70/100

1902 Total Patient Responses

Doctors

Score: 90.90/100

1813 Total Patient Responses

Pain management

Score: 87.59/100

1587 Total Patient Responses

Emergency Unit environment

Score: 95.48/100

1747 Total Patient Responses

Responsiveness of staff

Score: 91.81/100

1637 Total Patient Responses

Medication information

Score: 92.58/100

1550 Total Patient Responses

Prioritisation

Score: 74.58/100

2264 Total Patient Responses