Patient experience survey

4294

Happy Clients

4678

Surveys Completed

Life St George's Hospital

Reporting Period: 2025-09-06 - 2026-09-06

Likely To Recommend Hospital

96.28%

4679 Total Patient Responses

Overall Experience Score

9.18/10

4678 Total Patient Responses

Admission staff

Score: 97.61/100

  • Yes

  • No

4659 Total Patient Responses

Nursing staff

Score: 94.86/100

  • Always

  • Usually

  • Sometimes

  • Never

5577 Total Patient Responses

Doctors

Score: 97.96/100

  • Always

  • Usually

  • Sometimes

  • Never

5115 Total Patient Responses

Pain management

Score: 95.52/100

  • Always

  • Usually

  • Sometimes

  • Never

4056 Total Patient Responses

Hospital environment

Score: 86.02/100

  • Always

  • Usually

  • Sometimes

  • Never

5891 Total Patient Responses

Responsiveness of staff

Score: 92.70/100

  • Always

  • Usually

  • Sometimes

  • Never

4160 Total Patient Responses

Medication information

Score: 81.73/100

  • Always

  • Usually

  • Sometimes

  • Never

4228 Total Patient Responses

Food

Score: 87.00/100

  • Always

  • Usually

  • Sometimes

  • Never

5345 Total Patient Responses

Discharge information

Score: 77.94/100

  • Yes

  • No

5526 Total Patient Responses

Likely To Recommend Hospital

83.27%

1835 Total Patient Responses

Overall Experience Score

7.31/10

1834 Total Patient Responses

Reception staff

Score: 95.38/100

1795 Total Patient Responses

Nursing staff

Score: 95.33/100

1975 Total Patient Responses

Doctors

Score: 89.83/100

1880 Total Patient Responses

Pain management

Score: 86.36/100

1628 Total Patient Responses

Emergency Unit environment

Score: 94.80/100

1807 Total Patient Responses

Responsiveness of staff

Score: 90.58/100

1688 Total Patient Responses

Medication information

Score: 91.14/100

1581 Total Patient Responses

Prioritisation

Score: 72.22/100

2368 Total Patient Responses