Patient experience survey

3343

Happy Clients

3743

Surveys Completed

Life St George's Hospital

Reporting Period: 2018-05-23 - 2019-05-23

Likely To Recommend Hospital

89.56%

3743 Total Patient Responses

Overall Experience Score

8.63/10

3743 Total Patient Responses

Admission Staff

Score: 97.79/100

  • Yes

  • No

3649 Total Patient Responses

Nursing Staff

Score: 90.86/100

3739 Total Patient Responses

Doctors

Score: 96.97/100

3708 Total Patient Responses

Pain Management

Score: 90.59/100

2849 Total Patient Responses

Hospital Environment

Score: 83.93/100

3266 Total Patient Responses

Responsiveness of Staff

Score: 87.39/100

2682 Total Patient Responses

Medication Information

Score: 76.80/100

2543 Total Patient Responses

Food

Score: 85.88/100

3190 Total Patient Responses

Discharge Information

Score: 70.68/100

3743 Total Patient Responses

Likely To Recommend Hospital

85.19%

1233 Total Patient Responses

Overall Experience Score

8.15/10

1233 Total Patient Responses

Reception Staff

Score: 96.70/100

1212 Total Patient Responses

Nursing Staff

Score: 95.81/100

1223 Total Patient Responses

Doctors

Score: 92.32/100

1193 Total Patient Responses

Pain Management

Score: 91.12/100

1081 Total Patient Responses

Emergency Unit Environment

Score: 96.69/100

1210 Total Patient Responses

Responsiveness of Staff

Score: 92.87/100

1122 Total Patient Responses

Medication Information

Score: 92.68/100

1066 Total Patient Responses

PRIORITISATION

Score: 78.00/100

1220 Total Patient Responses