Patient experience survey

2134

Happy Clients

2367

Surveys Completed

Life St George's Hospital

Reporting Period: 2020-10-25 - 2021-10-25

Likely To Recommend Hospital

91.08%

2367 Total Patient Responses

Overall Experience Score

8.74/10

2367 Total Patient Responses

Admission Staff

Score: 96.22/100

  • Yes

  • No

2289 Total Patient Responses

Nursing Staff

Score: 92.24/100

2361 Total Patient Responses

Doctors

Score: 97.05/100

2349 Total Patient Responses

Pain Management

Score: 92.53/100

1842 Total Patient Responses

Hospital Environment

Score: 84.56/100

2049 Total Patient Responses

Responsiveness of Staff

Score: 88.50/100

1769 Total Patient Responses

Medication Information

Score: 77.65/100

1640 Total Patient Responses

Food

Score: 86.62/100

2030 Total Patient Responses

Discharge Information

Score: 76.85/100

2367 Total Patient Responses

Likely To Recommend Hospital

80.48%

753 Total Patient Responses

Overall Experience Score

7.72/10

753 Total Patient Responses

Reception Staff

Score: 92.00/100

725 Total Patient Responses

Nursing Staff

Score: 93.83/100

747 Total Patient Responses

Doctors

Score: 89.37/100

713 Total Patient Responses

Pain Management

Score: 84.57/100

648 Total Patient Responses

Emergency Unit Environment

Score: 95.63/100

732 Total Patient Responses

Responsiveness of Staff

Score: 88.31/100

693 Total Patient Responses

Medication Information

Score: 88.17/100

634 Total Patient Responses

PRIORITISATION

Score: 71.68/100

741 Total Patient Responses