Patient experience survey

3347

Happy Clients

3757

Surveys Completed

Life St George's Hospital

Reporting Period: 2018-03-19 - 2019-03-19

Likely To Recommend Hospital

89.31%

3757 Total Patient Responses

Overall Experience Score

8.62/10

3757 Total Patient Responses

Admission Staff

Score: 97.81/100

  • Yes

  • No

3664 Total Patient Responses

Nursing Staff

Score: 90.86/100

3752 Total Patient Responses

Doctors

Score: 97.14/100

3723 Total Patient Responses

Pain Management

Score: 90.70/100

2860 Total Patient Responses

Hospital Environment

Score: 83.71/100

3259 Total Patient Responses

Responsiveness of Staff

Score: 87.33/100

2692 Total Patient Responses

Medication Information

Score: 76.60/100

2535 Total Patient Responses

Food

Score: 85.51/100

3199 Total Patient Responses

Discharge Information

Score: 70.14/100

3757 Total Patient Responses

Likely To Recommend Hospital

86.59%

1163 Total Patient Responses

Overall Experience Score

8.27/10

1163 Total Patient Responses

Reception Staff

Score: 96.78/100

1148 Total Patient Responses

Nursing Staff

Score: 96.74/100

1156 Total Patient Responses

Doctors

Score: 92.97/100

1127 Total Patient Responses

Pain Management

Score: 91.63/100

1028 Total Patient Responses

Emergency Unit Environment

Score: 97.38/100

1145 Total Patient Responses

Responsiveness of Staff

Score: 94.21/100

1070 Total Patient Responses

Medication Information

Score: 93.31/100

1017 Total Patient Responses

PRIORITISATION

Score: 78.07/100

1150 Total Patient Responses