Patient experience survey

3828

Happy Clients

4279

Surveys Completed

Life St George's Hospital

Reporting Period: 2017-04-21 - 2018-04-21

Likely To Recommend Hospital

89.54%

4279 Total Patient Responses

Overall Experience Score

8.64/10

4279 Total Patient Responses

Admission Staff

Score: 97.67/100

  • Yes

  • No

4202 Total Patient Responses

Nursing Staff

Score: 91.25/100

4271 Total Patient Responses

Doctors

Score: 96.74/100

4259 Total Patient Responses

Pain Management

Score: 91.28/100

3321 Total Patient Responses

Hospital Environment

Score: 84.99/100

3728 Total Patient Responses

Responsiveness of Staff

Score: 87.60/100

3048 Total Patient Responses

Medication Information

Score: 75.50/100

2883 Total Patient Responses

Food

Score: 85.97/100

3648 Total Patient Responses

Discharge Information

Score: 70.37/100

4279 Total Patient Responses

Likely To Recommend Hospital

89.48%

1124 Total Patient Responses

Overall Experience Score

8.59/10

1124 Total Patient Responses

Reception Staff

Score: 97.63/100

1095 Total Patient Responses

Nursing Staff

Score: 97.10/100

1122 Total Patient Responses

Doctors

Score: 94.91/100

1097 Total Patient Responses

Pain Management

Score: 93.85/100

976 Total Patient Responses

Emergency Unit Environment

Score: 97.93/100

1112 Total Patient Responses

Responsiveness of Staff

Score: 96.63/100

1010 Total Patient Responses

Medication Information

Score: 95.16/100

971 Total Patient Responses

PRIORITISATION

Score: 82.75/100

1100 Total Patient Responses