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Patient experience survey

4359

Happy Clients

4740

Surveys Completed

Life St George's Hospital

Reporting Period: 2025-06-29 - 2026-06-29

Likely To Recommend Hospital

96.5%

4740 Total Patient Responses

Overall Experience Score

9.2/10

4740 Total Patient Responses

Admission staff

Score: 97.63/100

  • Yes

  • No

4726 Total Patient Responses

Nursing staff

Score: 94.89/100

  • Always

  • Usually

  • Sometimes

  • Never

5656 Total Patient Responses

Doctors

Score: 97.93/100

  • Always

  • Usually

  • Sometimes

  • Never

5172 Total Patient Responses

Pain management

Score: 95.50/100

  • Always

  • Usually

  • Sometimes

  • Never

4099 Total Patient Responses

Hospital environment

Score: 86.71/100

  • Always

  • Usually

  • Sometimes

  • Never

5926 Total Patient Responses

Responsiveness of staff

Score: 93.07/100

  • Always

  • Usually

  • Sometimes

  • Never

4254 Total Patient Responses

Medication information

Score: 81.95/100

  • Always

  • Usually

  • Sometimes

  • Never

4266 Total Patient Responses

Food

Score: 88.56/100

  • Always

  • Usually

  • Sometimes

  • Never

5389 Total Patient Responses

Discharge information

Score: 78.09/100

  • Yes

  • No

5586 Total Patient Responses

Likely To Recommend Hospital

84.65%

1778 Total Patient Responses

Overall Experience Score

7.54/10

1777 Total Patient Responses

Reception staff

Score: 95.62/100

1737 Total Patient Responses

Nursing staff

Score: 95.82/100

1900 Total Patient Responses

Doctors

Score: 90.95/100

1818 Total Patient Responses

Pain management

Score: 87.86/100

1590 Total Patient Responses

Emergency Unit environment

Score: 95.72/100

1753 Total Patient Responses

Responsiveness of staff

Score: 92.04/100

1646 Total Patient Responses

Medication information

Score: 92.72/100

1552 Total Patient Responses

Prioritisation

Score: 74.30/100

2280 Total Patient Responses