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Patient experience survey

4304

Happy Clients

4680

Surveys Completed

Life St George's Hospital

Reporting Period: 2025-07-19 - 2026-07-19

Likely To Recommend Hospital

96.35%

4681 Total Patient Responses

Overall Experience Score

9.19/10

4680 Total Patient Responses

Admission staff

Score: 97.67/100

  • Yes

  • No

4664 Total Patient Responses

Nursing staff

Score: 94.80/100

  • Always

  • Usually

  • Sometimes

  • Never

5587 Total Patient Responses

Doctors

Score: 97.90/100

  • Always

  • Usually

  • Sometimes

  • Never

5110 Total Patient Responses

Pain management

Score: 95.56/100

  • Always

  • Usually

  • Sometimes

  • Never

4058 Total Patient Responses

Hospital environment

Score: 86.69/100

  • Always

  • Usually

  • Sometimes

  • Never

5871 Total Patient Responses

Responsiveness of staff

Score: 92.97/100

  • Always

  • Usually

  • Sometimes

  • Never

4186 Total Patient Responses

Medication information

Score: 82.05/100

  • Always

  • Usually

  • Sometimes

  • Never

4209 Total Patient Responses

Food

Score: 88.24/100

  • Always

  • Usually

  • Sometimes

  • Never

5317 Total Patient Responses

Discharge information

Score: 77.94/100

  • Yes

  • No

5520 Total Patient Responses

Likely To Recommend Hospital

84.38%

1799 Total Patient Responses

Overall Experience Score

7.46/10

1798 Total Patient Responses

Reception staff

Score: 95.74/100

1761 Total Patient Responses

Nursing staff

Score: 95.76/100

1927 Total Patient Responses

Doctors

Score: 90.53/100

1846 Total Patient Responses

Pain management

Score: 87.71/100

1603 Total Patient Responses

Emergency Unit environment

Score: 95.60/100

1772 Total Patient Responses

Responsiveness of staff

Score: 91.69/100

1661 Total Patient Responses

Medication information

Score: 92.32/100

1562 Total Patient Responses

Prioritisation

Score: 73.45/100

2312 Total Patient Responses