Patient experience survey

4659

Happy Clients

5081

Surveys Completed

Life St George's Hospital

Reporting Period: 2024-07-11 - 2025-07-11

Likely To Recommend Hospital

96.68%

5081 Total Patient Responses

Overall Experience Score

9.17/10

5081 Total Patient Responses

Admission staff

Score: 97.37/100

  • Yes

  • No

5085 Total Patient Responses

Nursing staff

Score: 94.62/100

  • Always

  • Usually

  • Sometimes

  • Never

6091 Total Patient Responses

Doctors

Score: 97.98/100

  • Always

  • Usually

  • Sometimes

  • Never

5534 Total Patient Responses

Pain management

Score: 95.77/100

  • Always

  • Usually

  • Sometimes

  • Never

4246 Total Patient Responses

Hospital environment

Score: 86.28/100

  • Always

  • Usually

  • Sometimes

  • Never

6363 Total Patient Responses

Responsiveness of staff

Score: 92.50/100

  • Always

  • Usually

  • Sometimes

  • Never

4499 Total Patient Responses

Medication information

Score: 80.92/100

  • Always

  • Usually

  • Sometimes

  • Never

4562 Total Patient Responses

Food

Score: 89.37/100

  • Always

  • Usually

  • Sometimes

  • Never

5628 Total Patient Responses

Discharge information

Score: 77.84/100

  • Yes

  • No

6025 Total Patient Responses

Likely To Recommend Hospital

84.74%

1952 Total Patient Responses

Overall Experience Score

7.62/10

1952 Total Patient Responses

Reception staff

Score: 95.99/100

1918 Total Patient Responses

Nursing staff

Score: 95.51/100

2112 Total Patient Responses

Doctors

Score: 91.91/100

2012 Total Patient Responses

Pain management

Score: 87.71/100

1757 Total Patient Responses

Emergency Unit environment

Score: 95.73/100

1920 Total Patient Responses

Responsiveness of staff

Score: 92.40/100

1789 Total Patient Responses

Medication information

Score: 91.77/100

1701 Total Patient Responses

Prioritisation

Score: 74.44/100

2500 Total Patient Responses