Patient experience survey

3746

Happy Clients

4205

Surveys Completed

Life St George's Hospital

Reporting Period: 2018-11-17 - 2019-11-17

Likely To Recommend Hospital

89.61%

4205 Total Patient Responses

Overall Experience Score

8.64/10

4205 Total Patient Responses

Admission Staff

Score: 97.72/100

  • Yes

  • No

4102 Total Patient Responses

Nursing Staff

Score: 90.97/100

4200 Total Patient Responses

Doctors

Score: 96.86/100

4161 Total Patient Responses

Pain Management

Score: 91.30/100

3195 Total Patient Responses

Hospital Environment

Score: 83.82/100

3691 Total Patient Responses

Responsiveness of Staff

Score: 87.63/100

3057 Total Patient Responses

Medication Information

Score: 77.24/100

2905 Total Patient Responses

Food

Score: 85.78/100

3591 Total Patient Responses

Discharge Information

Score: 72.10/100

4205 Total Patient Responses

Likely To Recommend Hospital

82.87%

1416 Total Patient Responses

Overall Experience Score

7.95/10

1416 Total Patient Responses

Reception Staff

Score: 96.18/100

1389 Total Patient Responses

Nursing Staff

Score: 94.84/100

1405 Total Patient Responses

Doctors

Score: 92.02/100

1365 Total Patient Responses

Pain Management

Score: 89.00/100

1245 Total Patient Responses

Emergency Unit Environment

Score: 95.97/100

1388 Total Patient Responses

Responsiveness of Staff

Score: 91.48/100

1280 Total Patient Responses

Medication Information

Score: 91.41/100

1223 Total Patient Responses

PRIORITISATION

Score: 75.16/100

1402 Total Patient Responses