Patient experience survey

4360

Happy Clients

4742

Surveys Completed

Life St George's Hospital

Reporting Period: 2025-07-14 - 2026-07-14

Likely To Recommend Hospital

96.36%

4743 Total Patient Responses

Overall Experience Score

9.19/10

4742 Total Patient Responses

Admission staff

Score: 97.66/100

  • Yes

  • No

4727 Total Patient Responses

Nursing staff

Score: 94.89/100

  • Always

  • Usually

  • Sometimes

  • Never

5665 Total Patient Responses

Doctors

Score: 97.90/100

  • Always

  • Usually

  • Sometimes

  • Never

5179 Total Patient Responses

Pain management

Score: 95.57/100

  • Always

  • Usually

  • Sometimes

  • Never

4104 Total Patient Responses

Hospital environment

Score: 86.69/100

  • Always

  • Usually

  • Sometimes

  • Never

5939 Total Patient Responses

Responsiveness of staff

Score: 93.03/100

  • Always

  • Usually

  • Sometimes

  • Never

4241 Total Patient Responses

Medication information

Score: 82.09/100

  • Always

  • Usually

  • Sometimes

  • Never

4254 Total Patient Responses

Food

Score: 88.32/100

  • Always

  • Usually

  • Sometimes

  • Never

5388 Total Patient Responses

Discharge information

Score: 78.09/100

  • Yes

  • No

5591 Total Patient Responses

Likely To Recommend Hospital

84.59%

1798 Total Patient Responses

Overall Experience Score

7.48/10

1797 Total Patient Responses

Reception staff

Score: 95.74/100

1760 Total Patient Responses

Nursing staff

Score: 95.78/100

1927 Total Patient Responses

Doctors

Score: 90.69/100

1842 Total Patient Responses

Pain management

Score: 87.84/100

1603 Total Patient Responses

Emergency Unit environment

Score: 95.65/100

1772 Total Patient Responses

Responsiveness of staff

Score: 91.80/100

1659 Total Patient Responses

Medication information

Score: 92.58/100

1563 Total Patient Responses

Prioritisation

Score: 73.64/100

2311 Total Patient Responses