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Patient experience survey

4320

Happy Clients

4716

Surveys Completed

Life St George's Hospital

Reporting Period: 2025-09-26 - 2026-09-26

Likely To Recommend Hospital

96.12%

4717 Total Patient Responses

Overall Experience Score

9.16/10

4716 Total Patient Responses

Admission staff

Score: 97.51/100

  • Yes

  • No

4698 Total Patient Responses

Nursing staff

Score: 94.69/100

  • Always

  • Usually

  • Sometimes

  • Never

5647 Total Patient Responses

Doctors

Score: 97.99/100

  • Always

  • Usually

  • Sometimes

  • Never

5148 Total Patient Responses

Pain management

Score: 95.51/100

  • Always

  • Usually

  • Sometimes

  • Never

4091 Total Patient Responses

Hospital environment

Score: 85.88/100

  • Always

  • Usually

  • Sometimes

  • Never

5932 Total Patient Responses

Responsiveness of staff

Score: 92.76/100

  • Always

  • Usually

  • Sometimes

  • Never

4210 Total Patient Responses

Medication information

Score: 81.87/100

  • Always

  • Usually

  • Sometimes

  • Never

4243 Total Patient Responses

Food

Score: 86.54/100

  • Always

  • Usually

  • Sometimes

  • Never

5401 Total Patient Responses

Discharge information

Score: 77.66/100

  • Yes

  • No

5579 Total Patient Responses

Likely To Recommend Hospital

82.65%

1850 Total Patient Responses

Overall Experience Score

7.25/10

1849 Total Patient Responses

Reception staff

Score: 95.25/100

1811 Total Patient Responses

Nursing staff

Score: 95.13/100

2001 Total Patient Responses

Doctors

Score: 89.46/100

1905 Total Patient Responses

Pain management

Score: 86.03/100

1639 Total Patient Responses

Emergency Unit environment

Score: 94.40/100

1820 Total Patient Responses

Responsiveness of staff

Score: 89.80/100

1706 Total Patient Responses

Medication information

Score: 90.72/100

1594 Total Patient Responses

Prioritisation

Score: 71.03/100

2397 Total Patient Responses