Patient experience survey

1735

Happy Clients

1913

Surveys Completed

Life St George's Hospital

Reporting Period: 2020-05-13 - 2021-05-13

Likely To Recommend Hospital

91.29%

1913 Total Patient Responses

Overall Experience Score

8.76/10

1913 Total Patient Responses

Admission Staff

Score: 96.42/100

  • Yes

  • No

1859 Total Patient Responses

Nursing Staff

Score: 92.71/100

1908 Total Patient Responses

Doctors

Score: 97.26/100

1902 Total Patient Responses

Pain Management

Score: 93.25/100

1494 Total Patient Responses

Hospital Environment

Score: 84.21/100

1655 Total Patient Responses

Responsiveness of Staff

Score: 89.91/100

1467 Total Patient Responses

Medication Information

Score: 76.84/100

1352 Total Patient Responses

Food

Score: 87.24/100

1652 Total Patient Responses

Discharge Information

Score: 76.89/100

1913 Total Patient Responses

Likely To Recommend Hospital

82.44%

539 Total Patient Responses

Overall Experience Score

7.91/10

539 Total Patient Responses

Reception Staff

Score: 93.68/100

522 Total Patient Responses

Nursing Staff

Score: 94.14/100

537 Total Patient Responses

Doctors

Score: 88.65/100

515 Total Patient Responses

Pain Management

Score: 84.76/100

466 Total Patient Responses

Emergency Unit Environment

Score: 96.58/100

526 Total Patient Responses

Responsiveness of Staff

Score: 89.86/100

493 Total Patient Responses

Medication Information

Score: 89.76/100

449 Total Patient Responses

PRIORITISATION

Score: 72.97/100

533 Total Patient Responses