Patient experience survey

4279

Happy Clients

4669

Surveys Completed

Life St George's Hospital

Reporting Period: 2025-11-05 - 2026-11-05

Likely To Recommend Hospital

96.08%

4670 Total Patient Responses

Overall Experience Score

9.16/10

4669 Total Patient Responses

Admission staff

Score: 97.58/100

  • Yes

  • No

4647 Total Patient Responses

Nursing staff

Score: 94.49/100

  • Always

  • Usually

  • Sometimes

  • Never

5581 Total Patient Responses

Doctors

Score: 98.01/100

  • Always

  • Usually

  • Sometimes

  • Never

5090 Total Patient Responses

Pain management

Score: 95.30/100

  • Always

  • Usually

  • Sometimes

  • Never

4042 Total Patient Responses

Hospital environment

Score: 85.73/100

  • Always

  • Usually

  • Sometimes

  • Never

5854 Total Patient Responses

Responsiveness of staff

Score: 92.51/100

  • Always

  • Usually

  • Sometimes

  • Never

4148 Total Patient Responses

Medication information

Score: 82.20/100

  • Always

  • Usually

  • Sometimes

  • Never

4180 Total Patient Responses

Food

Score: 83.59/100

  • Always

  • Yes

  • No

  • Usually

  • Sometimes

  • Never

5260 Total Patient Responses

Discharge information

Score: 77.23/100

  • Yes

  • No

5540 Total Patient Responses

Likely To Recommend Hospital

82.71%

1868 Total Patient Responses

Overall Experience Score

7.25/10

1867 Total Patient Responses

Reception staff

Score: 95.09/100

1832 Total Patient Responses

Nursing staff

Score: 95.05/100

2025 Total Patient Responses

Doctors

Score: 89.73/100

1927 Total Patient Responses

Pain management

Score: 85.76/100

1650 Total Patient Responses

Emergency Unit environment

Score: 94.29/100

1839 Total Patient Responses

Responsiveness of staff

Score: 89.82/100

1729 Total Patient Responses

Medication information

Score: 90.48/100

1607 Total Patient Responses

Prioritisation

Score: 70.76/100

2417 Total Patient Responses