Patient experience survey

3798

Happy Clients

4268

Surveys Completed

Life St George's Hospital

Reporting Period: 2017-07-20 - 2018-07-20

Likely To Recommend Hospital

89.18%

4268 Total Patient Responses

Overall Experience Score

8.61/10

4268 Total Patient Responses

Admission Staff

Score: 97.54/100

  • Yes

  • No

4184 Total Patient Responses

Nursing Staff

Score: 90.86/100

4258 Total Patient Responses

Doctors

Score: 96.66/100

4243 Total Patient Responses

Pain Management

Score: 90.76/100

3280 Total Patient Responses

Hospital Environment

Score: 84.24/100

3703 Total Patient Responses

Responsiveness of Staff

Score: 87.33/100

3059 Total Patient Responses

Medication Information

Score: 75.70/100

2860 Total Patient Responses

Food

Score: 86.05/100

3645 Total Patient Responses

Discharge Information

Score: 69.97/100

4268 Total Patient Responses

Likely To Recommend Hospital

89.28%

1175 Total Patient Responses

Overall Experience Score

8.60/10

1175 Total Patient Responses

Reception Staff

Score: 97.65/100

1151 Total Patient Responses

Nursing Staff

Score: 97.23/100

1174 Total Patient Responses

Doctors

Score: 94.61/100

1147 Total Patient Responses

Pain Management

Score: 92.93/100

1018 Total Patient Responses

Emergency Unit Environment

Score: 98.19/100

1161 Total Patient Responses

Responsiveness of Staff

Score: 96.34/100

1067 Total Patient Responses

Medication Information

Score: 95.82/100

1004 Total Patient Responses

PRIORITISATION

Score: 81.61/100

1150 Total Patient Responses