Patient experience survey

4624

Happy Clients

5086

Surveys Completed

Life St George's Hospital

Reporting Period: 2024-04-17 - 2025-04-17

Likely To Recommend Hospital

95.83%

5086 Total Patient Responses

Overall Experience Score

9.09/10

5086 Total Patient Responses

Admission staff

Score: 97.34/100

  • Yes

  • No

5088 Total Patient Responses

Nursing staff

Score: 94.06/100

  • Always

  • Usually

  • Sometimes

  • Never

6085 Total Patient Responses

Doctors

Score: 97.99/100

  • Always

  • Usually

  • Sometimes

  • Never

5542 Total Patient Responses

Pain management

Score: 95.49/100

  • Always

  • Usually

  • Sometimes

  • Never

4265 Total Patient Responses

Hospital environment

Score: 85.70/100

  • Always

  • Usually

  • Sometimes

  • Never

6351 Total Patient Responses

Responsiveness of staff

Score: 91.71/100

  • Always

  • Usually

  • Sometimes

  • Never

4488 Total Patient Responses

Medication information

Score: 80.29/100

  • Always

  • Usually

  • Sometimes

  • Never

4564 Total Patient Responses

Food

Score: 89.42/100

  • Always

  • Usually

  • Sometimes

  • Never

5650 Total Patient Responses

Discharge information

Score: 76.86/100

  • Yes

  • No

6064 Total Patient Responses

Likely To Recommend Hospital

84.1%

1956 Total Patient Responses

Overall Experience Score

7.47/10

1956 Total Patient Responses

Reception staff

Score: 95.79/100

1923 Total Patient Responses

Nursing staff

Score: 95.44/100

2116 Total Patient Responses

Doctors

Score: 90.96/100

2015 Total Patient Responses

Pain management

Score: 86.50/100

1748 Total Patient Responses

Emergency Unit environment

Score: 96.04/100

1917 Total Patient Responses

Responsiveness of staff

Score: 91.10/100

1775 Total Patient Responses

Medication information

Score: 91.54/100

1690 Total Patient Responses

Prioritisation

Score: 72.91/100

2490 Total Patient Responses