Patient experience survey

1655

Happy Clients

1816

Surveys Completed

Life St George's Hospital

Reporting Period: 2020-03-03 - 2021-03-03

Likely To Recommend Hospital

91.85%

1816 Total Patient Responses

Overall Experience Score

8.79/10

1816 Total Patient Responses

Admission Staff

Score: 96.80/100

  • Yes

  • No

1770 Total Patient Responses

Nursing Staff

Score: 92.90/100

1809 Total Patient Responses

Doctors

Score: 97.35/100

1809 Total Patient Responses

Pain Management

Score: 94.01/100

1433 Total Patient Responses

Hospital Environment

Score: 84.09/100

1591 Total Patient Responses

Responsiveness of Staff

Score: 90.49/100

1412 Total Patient Responses

Medication Information

Score: 78.18/100

1312 Total Patient Responses

Food

Score: 87.44/100

1576 Total Patient Responses

Discharge Information

Score: 76.68/100

1816 Total Patient Responses

Likely To Recommend Hospital

82.98%

556 Total Patient Responses

Overall Experience Score

7.92/10

556 Total Patient Responses

Reception Staff

Score: 94.06/100

539 Total Patient Responses

Nursing Staff

Score: 94.34/100

551 Total Patient Responses

Doctors

Score: 89.29/100

536 Total Patient Responses

Pain Management

Score: 86.34/100

483 Total Patient Responses

Emergency Unit Environment

Score: 96.30/100

541 Total Patient Responses

Responsiveness of Staff

Score: 90.02/100

501 Total Patient Responses

Medication Information

Score: 88.98/100

472 Total Patient Responses

PRIORITISATION

Score: 75.18/100

553 Total Patient Responses