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Patient experience survey

4271

Happy Clients

4673

Surveys Completed

Life St George's Hospital

Reporting Period: 2025-10-16 - 2026-10-16

Likely To Recommend Hospital

95.99%

4674 Total Patient Responses

Overall Experience Score

9.14/10

4673 Total Patient Responses

Admission staff

Score: 97.52/100

  • Yes

  • No

4650 Total Patient Responses

Nursing staff

Score: 94.52/100

  • Always

  • Usually

  • Sometimes

  • Never

5599 Total Patient Responses

Doctors

Score: 97.98/100

  • Always

  • Usually

  • Sometimes

  • Never

5098 Total Patient Responses

Pain management

Score: 95.36/100

  • Always

  • Usually

  • Sometimes

  • Never

4050 Total Patient Responses

Hospital environment

Score: 85.72/100

  • Always

  • Usually

  • Sometimes

  • Never

5858 Total Patient Responses

Responsiveness of staff

Score: 92.64/100

  • Always

  • Usually

  • Sometimes

  • Never

4181 Total Patient Responses

Medication information

Score: 81.91/100

  • Always

  • Usually

  • Sometimes

  • Never

4187 Total Patient Responses

Food

Score: 86.22/100

  • Always

  • Usually

  • Sometimes

  • Never

5339 Total Patient Responses

Discharge information

Score: 77.44/100

  • Yes

  • No

5526 Total Patient Responses

Likely To Recommend Hospital

82.71%

1851 Total Patient Responses

Overall Experience Score

7.26/10

1850 Total Patient Responses

Reception staff

Score: 94.98/100

1814 Total Patient Responses

Nursing staff

Score: 95.04/100

2001 Total Patient Responses

Doctors

Score: 89.75/100

1900 Total Patient Responses

Pain management

Score: 85.71/100

1637 Total Patient Responses

Emergency Unit environment

Score: 94.24/100

1822 Total Patient Responses

Responsiveness of staff

Score: 89.73/100

1713 Total Patient Responses

Medication information

Score: 90.73/100

1596 Total Patient Responses

Prioritisation

Score: 70.98/100

2394 Total Patient Responses