Patient experience survey

4399

Happy Clients

4771

Surveys Completed

Life St George's Hospital

Reporting Period: 2025-05-19 - 2026-05-19

Likely To Recommend Hospital

96.67%

4771 Total Patient Responses

Overall Experience Score

9.22/10

4771 Total Patient Responses

Admission staff

Score: 97.71/100

  • Yes

  • No

4763 Total Patient Responses

Nursing staff

Score: 94.82/100

  • Always

  • Usually

  • Sometimes

  • Never

5708 Total Patient Responses

Doctors

Score: 97.91/100

  • Always

  • Usually

  • Sometimes

  • Never

5216 Total Patient Responses

Pain management

Score: 95.71/100

  • Always

  • Usually

  • Sometimes

  • Never

4086 Total Patient Responses

Hospital environment

Score: 86.80/100

  • Always

  • Usually

  • Sometimes

  • Never

5967 Total Patient Responses

Responsiveness of staff

Score: 92.91/100

  • Always

  • Usually

  • Sometimes

  • Never

4272 Total Patient Responses

Medication information

Score: 81.95/100

  • Always

  • Usually

  • Sometimes

  • Never

4261 Total Patient Responses

Food

Score: 89.11/100

  • Always

  • Usually

  • Sometimes

  • Never

5393 Total Patient Responses

Discharge information

Score: 78.48/100

  • Yes

  • No

5615 Total Patient Responses

Likely To Recommend Hospital

85.25%

1756 Total Patient Responses

Overall Experience Score

7.6/10

1755 Total Patient Responses

Reception staff

Score: 95.81/100

1717 Total Patient Responses

Nursing staff

Score: 95.67/100

1886 Total Patient Responses

Doctors

Score: 91.24/100

1795 Total Patient Responses

Pain management

Score: 88.01/100

1568 Total Patient Responses

Emergency Unit environment

Score: 95.55/100

1732 Total Patient Responses

Responsiveness of staff

Score: 92.21/100

1618 Total Patient Responses

Medication information

Score: 92.64/100

1535 Total Patient Responses

Prioritisation

Score: 75.08/100

2237 Total Patient Responses