Patient experience survey

4279

Happy Clients

4661

Surveys Completed

Life St George's Hospital

Reporting Period: 2025-08-17 - 2026-08-17

Likely To Recommend Hospital

96.24%

4662 Total Patient Responses

Overall Experience Score

9.18/10

4661 Total Patient Responses

Admission staff

Score: 97.74/100

  • Yes

  • No

4637 Total Patient Responses

Nursing staff

Score: 94.85/100

  • Always

  • Usually

  • Sometimes

  • Never

5538 Total Patient Responses

Doctors

Score: 97.99/100

  • Always

  • Usually

  • Sometimes

  • Never

5091 Total Patient Responses

Pain management

Score: 95.53/100

  • Always

  • Usually

  • Sometimes

  • Never

4030 Total Patient Responses

Hospital environment

Score: 86.38/100

  • Always

  • Usually

  • Sometimes

  • Never

5850 Total Patient Responses

Responsiveness of staff

Score: 92.79/100

  • Always

  • Usually

  • Sometimes

  • Never

4143 Total Patient Responses

Medication information

Score: 81.86/100

  • Always

  • Usually

  • Sometimes

  • Never

4203 Total Patient Responses

Food

Score: 87.51/100

  • Always

  • Usually

  • Sometimes

  • Never

5303 Total Patient Responses

Discharge information

Score: 78.00/100

  • Yes

  • No

5500 Total Patient Responses

Likely To Recommend Hospital

83.66%

1824 Total Patient Responses

Overall Experience Score

7.33/10

1823 Total Patient Responses

Reception staff

Score: 95.40/100

1784 Total Patient Responses

Nursing staff

Score: 95.61/100

1956 Total Patient Responses

Doctors

Score: 90.24/100

1869 Total Patient Responses

Pain management

Score: 87.07/100

1616 Total Patient Responses

Emergency Unit environment

Score: 95.16/100

1796 Total Patient Responses

Responsiveness of staff

Score: 90.99/100

1676 Total Patient Responses

Medication information

Score: 91.75/100

1575 Total Patient Responses

Prioritisation

Score: 72.87/100

2353 Total Patient Responses