Patient experience survey

4711

Happy Clients

5209

Surveys Completed

Life St George's Hospital

Reporting Period: 2023-12-08 - 2024-12-08

Likely To Recommend Hospital

95.5%

5209 Total Patient Responses

Overall Experience Score

9.04/10

5209 Total Patient Responses

Admission staff

Score: 97.46/100

  • Yes

  • No

5216 Total Patient Responses

Nursing staff

Score: 93.85/100

  • Always

  • Usually

  • Sometimes

  • Never

6258 Total Patient Responses

Doctors

Score: 98.02/100

  • Always

  • Usually

  • Sometimes

  • Never

5698 Total Patient Responses

Pain management

Score: 95.23/100

  • Always

  • Usually

  • Sometimes

  • Never

4352 Total Patient Responses

Hospital environment

Score: 85.76/100

  • Always

  • Usually

  • Sometimes

  • Never

6455 Total Patient Responses

Responsiveness of staff

Score: 91.28/100

  • Always

  • Usually

  • Sometimes

  • Never

4621 Total Patient Responses

Medication information

Score: 80.27/100

  • Always

  • Usually

  • Sometimes

  • Never

4646 Total Patient Responses

Food

Score: 89.40/100

  • Always

  • Usually

  • Sometimes

  • Never

5732 Total Patient Responses

Discharge information

Score: 76.63/100

  • Yes

  • No

6223 Total Patient Responses

Likely To Recommend Hospital

82.29%

1919 Total Patient Responses

Overall Experience Score

7.13/10

1919 Total Patient Responses

Reception staff

Score: 95.44/100

1886 Total Patient Responses

Nursing staff

Score: 95.02/100

2093 Total Patient Responses

Doctors

Score: 89.60/100

1995 Total Patient Responses

Pain management

Score: 85.85/100

1696 Total Patient Responses

Emergency Unit environment

Score: 96.01/100

1878 Total Patient Responses

Responsiveness of staff

Score: 90.28/100

1729 Total Patient Responses

Medication information

Score: 90.21/100

1655 Total Patient Responses

Prioritisation

Score: 69.77/100

2443 Total Patient Responses