Patient experience survey

3536

Happy Clients

3966

Surveys Completed

Life St George's Hospital

Reporting Period: 2018-09-16 - 2019-09-16

Likely To Recommend Hospital

89.67%

3966 Total Patient Responses

Overall Experience Score

8.64/10

3966 Total Patient Responses

Admission Staff

Score: 97.64/100

  • Yes

  • No

3861 Total Patient Responses

Nursing Staff

Score: 91.11/100

3962 Total Patient Responses

Doctors

Score: 96.95/100

3924 Total Patient Responses

Pain Management

Score: 91.43/100

3017 Total Patient Responses

Hospital Environment

Score: 83.94/100

3481 Total Patient Responses

Responsiveness of Staff

Score: 87.34/100

2877 Total Patient Responses

Medication Information

Score: 77.53/100

2742 Total Patient Responses

Food

Score: 85.93/100

3398 Total Patient Responses

Discharge Information

Score: 72.23/100

3966 Total Patient Responses

Likely To Recommend Hospital

82.97%

1368 Total Patient Responses

Overall Experience Score

7.95/10

1368 Total Patient Responses

Reception Staff

Score: 96.27/100

1342 Total Patient Responses

Nursing Staff

Score: 95.03/100

1357 Total Patient Responses

Doctors

Score: 92.11/100

1318 Total Patient Responses

Pain Management

Score: 89.54/100

1205 Total Patient Responses

Emergency Unit Environment

Score: 95.90/100

1341 Total Patient Responses

Responsiveness of Staff

Score: 91.81/100

1245 Total Patient Responses

Medication Information

Score: 91.58/100

1176 Total Patient Responses

PRIORITISATION

Score: 75.84/100

1355 Total Patient Responses