Patient experience survey

3638

Happy Clients

4073

Surveys Completed

Life St George's Hospital

Reporting Period: 2019-03-31 - 2020-03-31

Likely To Recommend Hospital

90.05%

4073 Total Patient Responses

Overall Experience Score

8.66/10

4073 Total Patient Responses

Admission Staff

Score: 97.64/100

  • Yes

  • No

3988 Total Patient Responses

Nursing Staff

Score: 91.33/100

4066 Total Patient Responses

Doctors

Score: 96.74/100

4035 Total Patient Responses

Pain Management

Score: 91.79/100

3106 Total Patient Responses

Hospital Environment

Score: 83.76/100

3564 Total Patient Responses

Responsiveness of Staff

Score: 87.93/100

2951 Total Patient Responses

Medication Information

Score: 77.57/100

2829 Total Patient Responses

Food

Score: 86.35/100

3473 Total Patient Responses

Discharge Information

Score: 72.62/100

4073 Total Patient Responses

Likely To Recommend Hospital

82.08%

1309 Total Patient Responses

Overall Experience Score

7.85/10

1309 Total Patient Responses

Reception Staff

Score: 96.18/100

1284 Total Patient Responses

Nursing Staff

Score: 94.31/100

1299 Total Patient Responses

Doctors

Score: 91.43/100

1261 Total Patient Responses

Pain Management

Score: 87.69/100

1154 Total Patient Responses

Emergency Unit Environment

Score: 94.92/100

1280 Total Patient Responses

Responsiveness of Staff

Score: 90.59/100

1179 Total Patient Responses

Medication Information

Score: 90.96/100

1139 Total Patient Responses

PRIORITISATION

Score: 74.80/100

1294 Total Patient Responses