Patient experience survey

3416

Happy Clients

3828

Surveys Completed

Life St George's Hospital

Reporting Period: 2018-01-19 - 2019-01-19

Likely To Recommend Hospital

89.25%

3828 Total Patient Responses

Overall Experience Score

8.62/10

3828 Total Patient Responses

Admission Staff

Score: 97.76/100

  • Yes

  • No

3736 Total Patient Responses

Nursing Staff

Score: 90.91/100

3822 Total Patient Responses

Doctors

Score: 96.98/100

3798 Total Patient Responses

Pain Management

Score: 90.87/100

2916 Total Patient Responses

Hospital Environment

Score: 83.96/100

3315 Total Patient Responses

Responsiveness of Staff

Score: 87.46/100

2722 Total Patient Responses

Medication Information

Score: 76.52/100

2572 Total Patient Responses

Food

Score: 85.90/100

3263 Total Patient Responses

Discharge Information

Score: 70.14/100

3828 Total Patient Responses

Likely To Recommend Hospital

87.89%

1139 Total Patient Responses

Overall Experience Score

8.40/10

1139 Total Patient Responses

Reception Staff

Score: 97.25/100

1127 Total Patient Responses

Nursing Staff

Score: 96.93/100

1134 Total Patient Responses

Doctors

Score: 93.91/100

1105 Total Patient Responses

Pain Management

Score: 92.34/100

1005 Total Patient Responses

Emergency Unit Environment

Score: 97.78/100

1125 Total Patient Responses

Responsiveness of Staff

Score: 94.67/100

1050 Total Patient Responses

Medication Information

Score: 93.97/100

995 Total Patient Responses

PRIORITISATION

Score: 79.35/100

1121 Total Patient Responses