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Patient experience survey

4483

Happy Clients

4857

Surveys Completed

Life St George's Hospital

Reporting Period: 2025-04-10 - 2026-04-10

Likely To Recommend Hospital

96.79%

4857 Total Patient Responses

Overall Experience Score

9.23/10

4857 Total Patient Responses

Admission staff

Score: 97.68/100

  • Yes

  • No

4850 Total Patient Responses

Nursing staff

Score: 94.81/100

  • Always

  • Usually

  • Sometimes

  • Never

5823 Total Patient Responses

Doctors

Score: 97.92/100

  • Always

  • Usually

  • Sometimes

  • Never

5314 Total Patient Responses

Pain management

Score: 95.63/100

  • Always

  • Usually

  • Sometimes

  • Never

4135 Total Patient Responses

Hospital environment

Score: 86.90/100

  • Always

  • Usually

  • Sometimes

  • Never

6080 Total Patient Responses

Responsiveness of staff

Score: 93.01/100

  • Always

  • Usually

  • Sometimes

  • Never

4352 Total Patient Responses

Medication information

Score: 81.76/100

  • Always

  • Usually

  • Sometimes

  • Never

4348 Total Patient Responses

Food

Score: 89.21/100

  • Always

  • Usually

  • Sometimes

  • Never

5464 Total Patient Responses

Discharge information

Score: 78.25/100

  • Yes

  • No

5704 Total Patient Responses

Likely To Recommend Hospital

86.14%

1796 Total Patient Responses

Overall Experience Score

7.7/10

1795 Total Patient Responses

Reception staff

Score: 95.61/100

1753 Total Patient Responses

Nursing staff

Score: 95.88/100

1929 Total Patient Responses

Doctors

Score: 91.85/100

1831 Total Patient Responses

Pain management

Score: 87.91/100

1613 Total Patient Responses

Emergency Unit environment

Score: 95.77/100

1771 Total Patient Responses

Responsiveness of staff

Score: 92.76/100

1657 Total Patient Responses

Medication information

Score: 92.80/100

1570 Total Patient Responses

Prioritisation

Score: 75.87/100

2283 Total Patient Responses