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Patient experience survey

4543

Happy Clients

4941

Surveys Completed

Life St George's Hospital

Reporting Period: 2025-02-28 - 2026-02-28

Likely To Recommend Hospital

96.54%

4941 Total Patient Responses

Overall Experience Score

9.19/10

4941 Total Patient Responses

Admission staff

Score: 97.68/100

  • Yes

  • No

4944 Total Patient Responses

Nursing staff

Score: 94.66/100

  • Always

  • Usually

  • Sometimes

  • Never

5906 Total Patient Responses

Doctors

Score: 97.78/100

  • Always

  • Usually

  • Sometimes

  • Never

5409 Total Patient Responses

Pain management

Score: 95.42/100

  • Always

  • Usually

  • Sometimes

  • Never

4169 Total Patient Responses

Hospital environment

Score: 86.68/100

  • Always

  • Usually

  • Sometimes

  • Never

6191 Total Patient Responses

Responsiveness of staff

Score: 92.87/100

  • Always

  • Usually

  • Sometimes

  • Never

4429 Total Patient Responses

Medication information

Score: 81.32/100

  • Always

  • Usually

  • Sometimes

  • Never

4428 Total Patient Responses

Food

Score: 89.12/100

  • Always

  • Usually

  • Sometimes

  • Never

5560 Total Patient Responses

Discharge information

Score: 78.07/100

  • Yes

  • No

5800 Total Patient Responses

Likely To Recommend Hospital

86.77%

1822 Total Patient Responses

Overall Experience Score

7.8/10

1821 Total Patient Responses

Reception staff

Score: 96.11/100

1776 Total Patient Responses

Nursing staff

Score: 96.18/100

1950 Total Patient Responses

Doctors

Score: 92.26/100

1870 Total Patient Responses

Pain management

Score: 88.62/100

1625 Total Patient Responses

Emergency Unit environment

Score: 96.33/100

1796 Total Patient Responses

Responsiveness of staff

Score: 92.96/100

1675 Total Patient Responses

Medication information

Score: 93.34/100

1592 Total Patient Responses

Prioritisation

Score: 76.81/100

2304 Total Patient Responses