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Patient experience survey

4326

Happy Clients

4706

Surveys Completed

Life St George's Hospital

Reporting Period: 2025-07-28 - 2026-07-28

Likely To Recommend Hospital

96.28%

4707 Total Patient Responses

Overall Experience Score

9.19/10

4706 Total Patient Responses

Admission staff

Score: 97.74/100

  • Yes

  • No

4685 Total Patient Responses

Nursing staff

Score: 94.79/100

  • Always

  • Usually

  • Sometimes

  • Never

5609 Total Patient Responses

Doctors

Score: 97.98/100

  • Always

  • Usually

  • Sometimes

  • Never

5134 Total Patient Responses

Pain management

Score: 95.45/100

  • Always

  • Usually

  • Sometimes

  • Never

4082 Total Patient Responses

Hospital environment

Score: 86.61/100

  • Always

  • Usually

  • Sometimes

  • Never

5900 Total Patient Responses

Responsiveness of staff

Score: 92.91/100

  • Always

  • Usually

  • Sometimes

  • Never

4203 Total Patient Responses

Medication information

Score: 81.87/100

  • Always

  • Usually

  • Sometimes

  • Never

4246 Total Patient Responses

Food

Score: 87.96/100

  • Always

  • Usually

  • Sometimes

  • Never

5353 Total Patient Responses

Discharge information

Score: 77.87/100

  • Yes

  • No

5553 Total Patient Responses

Likely To Recommend Hospital

84.3%

1802 Total Patient Responses

Overall Experience Score

7.44/10

1801 Total Patient Responses

Reception staff

Score: 95.75/100

1764 Total Patient Responses

Nursing staff

Score: 95.75/100

1931 Total Patient Responses

Doctors

Score: 90.62/100

1851 Total Patient Responses

Pain management

Score: 87.79/100

1605 Total Patient Responses

Emergency Unit environment

Score: 95.55/100

1776 Total Patient Responses

Responsiveness of staff

Score: 91.57/100

1660 Total Patient Responses

Medication information

Score: 92.46/100

1564 Total Patient Responses

Prioritisation

Score: 73.43/100

2314 Total Patient Responses