Patient experience survey

4655

Happy Clients

5063

Surveys Completed

Life St George's Hospital

Reporting Period: 2024-09-10 - 2025-09-10

Likely To Recommend Hospital

96.64%

5063 Total Patient Responses

Overall Experience Score

9.19/10

5063 Total Patient Responses

Admission staff

Score: 97.44/100

  • Yes

  • No

5076 Total Patient Responses

Nursing staff

Score: 94.73/100

  • Always

  • Usually

  • Sometimes

  • Never

6082 Total Patient Responses

Doctors

Score: 98.01/100

  • Always

  • Usually

  • Sometimes

  • Never

5505 Total Patient Responses

Pain management

Score: 95.71/100

  • Always

  • Usually

  • Sometimes

  • Never

4225 Total Patient Responses

Hospital environment

Score: 86.52/100

  • Always

  • Usually

  • Sometimes

  • Never

6314 Total Patient Responses

Responsiveness of staff

Score: 92.79/100

  • Always

  • Usually

  • Sometimes

  • Never

4506 Total Patient Responses

Medication information

Score: 81.25/100

  • Always

  • Usually

  • Sometimes

  • Never

4513 Total Patient Responses

Food

Score: 89.82/100

  • Always

  • Usually

  • Sometimes

  • Never

5588 Total Patient Responses

Discharge information

Score: 78.03/100

  • Yes

  • No

5988 Total Patient Responses

Likely To Recommend Hospital

86.38%

1909 Total Patient Responses

Overall Experience Score

7.86/10

1909 Total Patient Responses

Reception staff

Score: 96.31/100

1868 Total Patient Responses

Nursing staff

Score: 95.83/100

2057 Total Patient Responses

Doctors

Score: 92.79/100

1974 Total Patient Responses

Pain management

Score: 88.63/100

1715 Total Patient Responses

Emergency Unit environment

Score: 96.38/100

1881 Total Patient Responses

Responsiveness of staff

Score: 93.22/100

1754 Total Patient Responses

Medication information

Score: 92.84/100

1675 Total Patient Responses

Prioritisation

Score: 76.44/100

2437 Total Patient Responses