Patient experience survey

4450

Happy Clients

4817

Surveys Completed

Life St George's Hospital

Reporting Period: 2025-04-29 - 2026-04-29

Likely To Recommend Hospital

96.72%

4817 Total Patient Responses

Overall Experience Score

9.23/10

4817 Total Patient Responses

Admission staff

Score: 97.66/100

  • Yes

  • No

4811 Total Patient Responses

Nursing staff

Score: 94.91/100

  • Always

  • Usually

  • Sometimes

  • Never

5761 Total Patient Responses

Doctors

Score: 97.88/100

  • Always

  • Usually

  • Sometimes

  • Never

5265 Total Patient Responses

Pain management

Score: 95.63/100

  • Always

  • Usually

  • Sometimes

  • Never

4111 Total Patient Responses

Hospital environment

Score: 86.78/100

  • Always

  • Usually

  • Sometimes

  • Never

6029 Total Patient Responses

Responsiveness of staff

Score: 92.95/100

  • Always

  • Usually

  • Sometimes

  • Never

4308 Total Patient Responses

Medication information

Score: 81.99/100

  • Always

  • Usually

  • Sometimes

  • Never

4292 Total Patient Responses

Food

Score: 89.10/100

  • Always

  • Usually

  • Sometimes

  • Never

5424 Total Patient Responses

Discharge information

Score: 78.10/100

  • Yes

  • No

5663 Total Patient Responses

Likely To Recommend Hospital

86.18%

1766 Total Patient Responses

Overall Experience Score

7.72/10

1765 Total Patient Responses

Reception staff

Score: 95.83/100

1727 Total Patient Responses

Nursing staff

Score: 96.01/100

1891 Total Patient Responses

Doctors

Score: 91.95/100

1801 Total Patient Responses

Pain management

Score: 88.37/100

1582 Total Patient Responses

Emergency Unit environment

Score: 95.87/100

1743 Total Patient Responses

Responsiveness of staff

Score: 92.96/100

1633 Total Patient Responses

Medication information

Score: 93.27/100

1546 Total Patient Responses

Prioritisation

Score: 76.15/100

2244 Total Patient Responses