Patient experience survey

4617

Happy Clients

5041

Surveys Completed

Life St George's Hospital

Reporting Period: 2024-06-29 - 2025-06-29

Likely To Recommend Hospital

96.6%

5041 Total Patient Responses

Overall Experience Score

9.16/10

5041 Total Patient Responses

Admission staff

Score: 97.44/100

  • Yes

  • No

5043 Total Patient Responses

Nursing staff

Score: 94.57/100

  • Always

  • Usually

  • Sometimes

  • Never

6037 Total Patient Responses

Doctors

Score: 97.97/100

  • Always

  • Usually

  • Sometimes

  • Never

5488 Total Patient Responses

Pain management

Score: 95.78/100

  • Always

  • Usually

  • Sometimes

  • Never

4219 Total Patient Responses

Hospital environment

Score: 86.16/100

  • Always

  • Usually

  • Sometimes

  • Never

6323 Total Patient Responses

Responsiveness of staff

Score: 92.53/100

  • Always

  • Usually

  • Sometimes

  • Never

4453 Total Patient Responses

Medication information

Score: 80.81/100

  • Always

  • Usually

  • Sometimes

  • Never

4521 Total Patient Responses

Food

Score: 89.44/100

  • Always

  • Usually

  • Sometimes

  • Never

5582 Total Patient Responses

Discharge information

Score: 77.77/100

  • Yes

  • No

5976 Total Patient Responses

Likely To Recommend Hospital

85.14%

1958 Total Patient Responses

Overall Experience Score

7.65/10

1958 Total Patient Responses

Reception staff

Score: 96.15/100

1924 Total Patient Responses

Nursing staff

Score: 95.69/100

2115 Total Patient Responses

Doctors

Score: 92.09/100

2021 Total Patient Responses

Pain management

Score: 87.83/100

1766 Total Patient Responses

Emergency Unit environment

Score: 95.95/100

1926 Total Patient Responses

Responsiveness of staff

Score: 92.52/100

1792 Total Patient Responses

Medication information

Score: 92.04/100

1709 Total Patient Responses

Prioritisation

Score: 74.50/100

2506 Total Patient Responses