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Patient experience survey

4538

Happy Clients

4928

Surveys Completed

Life St George's Hospital

Reporting Period: 2025-02-20 - 2026-02-20

Likely To Recommend Hospital

96.57%

4928 Total Patient Responses

Overall Experience Score

9.21/10

4928 Total Patient Responses

Admission staff

Score: 97.79/100

  • Yes

  • No

4930 Total Patient Responses

Nursing staff

Score: 94.73/100

  • Always

  • Usually

  • Sometimes

  • Never

5881 Total Patient Responses

Doctors

Score: 97.86/100

  • Always

  • Usually

  • Sometimes

  • Never

5400 Total Patient Responses

Pain management

Score: 95.52/100

  • Always

  • Usually

  • Sometimes

  • Never

4162 Total Patient Responses

Hospital environment

Score: 86.74/100

  • Always

  • Usually

  • Sometimes

  • Never

6188 Total Patient Responses

Responsiveness of staff

Score: 93.03/100

  • Always

  • Usually

  • Sometimes

  • Never

4407 Total Patient Responses

Medication information

Score: 81.48/100

  • Always

  • Usually

  • Sometimes

  • Never

4419 Total Patient Responses

Food

Score: 89.18/100

  • Always

  • Usually

  • Sometimes

  • Never

5547 Total Patient Responses

Discharge information

Score: 78.14/100

  • Yes

  • No

5794 Total Patient Responses

Likely To Recommend Hospital

87.27%

1807 Total Patient Responses

Overall Experience Score

7.83/10

1806 Total Patient Responses

Reception staff

Score: 96.42/100

1760 Total Patient Responses

Nursing staff

Score: 96.29/100

1932 Total Patient Responses

Doctors

Score: 92.37/100

1855 Total Patient Responses

Pain management

Score: 88.67/100

1615 Total Patient Responses

Emergency Unit environment

Score: 96.58/100

1783 Total Patient Responses

Responsiveness of staff

Score: 93.14/100

1663 Total Patient Responses

Medication information

Score: 93.35/100

1579 Total Patient Responses

Prioritisation

Score: 77.28/100

2293 Total Patient Responses