Patient experience survey

4515

Happy Clients

4901

Surveys Completed

Life St George's Hospital

Reporting Period: 2025-03-22 - 2026-03-22

Likely To Recommend Hospital

96.61%

4901 Total Patient Responses

Overall Experience Score

9.21/10

4901 Total Patient Responses

Admission staff

Score: 97.75/100

  • Yes

  • No

4895 Total Patient Responses

Nursing staff

Score: 94.72/100

  • Always

  • Usually

  • Sometimes

  • Never

5859 Total Patient Responses

Doctors

Score: 97.81/100

  • Always

  • Usually

  • Sometimes

  • Never

5358 Total Patient Responses

Pain management

Score: 95.45/100

  • Always

  • Usually

  • Sometimes

  • Never

4157 Total Patient Responses

Hospital environment

Score: 86.95/100

  • Always

  • Usually

  • Sometimes

  • Never

6132 Total Patient Responses

Responsiveness of staff

Score: 92.96/100

  • Always

  • Usually

  • Sometimes

  • Never

4383 Total Patient Responses

Medication information

Score: 81.66/100

  • Always

  • Usually

  • Sometimes

  • Never

4384 Total Patient Responses

Food

Score: 89.20/100

  • Always

  • Usually

  • Sometimes

  • Never

5509 Total Patient Responses

Discharge information

Score: 78.21/100

  • Yes

  • No

5753 Total Patient Responses

Likely To Recommend Hospital

86.73%

1816 Total Patient Responses

Overall Experience Score

7.77/10

1815 Total Patient Responses

Reception staff

Score: 95.99/100

1772 Total Patient Responses

Nursing staff

Score: 96.07/100

1944 Total Patient Responses

Doctors

Score: 92.26/100

1855 Total Patient Responses

Pain management

Score: 88.25/100

1626 Total Patient Responses

Emergency Unit environment

Score: 96.31/100

1789 Total Patient Responses

Responsiveness of staff

Score: 92.88/100

1672 Total Patient Responses

Medication information

Score: 93.24/100

1583 Total Patient Responses

Prioritisation

Score: 76.77/100

2299 Total Patient Responses