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Patient experience survey

4584

Happy Clients

5013

Surveys Completed

Life St George's Hospital

Reporting Period: 2024-06-09 - 2025-06-09

Likely To Recommend Hospital

96.35%

5013 Total Patient Responses

Overall Experience Score

9.14/10

5013 Total Patient Responses

Admission staff

Score: 97.38/100

  • Yes

  • No

5014 Total Patient Responses

Nursing staff

Score: 94.42/100

  • Always

  • Usually

  • Sometimes

  • Never

6003 Total Patient Responses

Doctors

Score: 97.89/100

  • Always

  • Usually

  • Sometimes

  • Never

5467 Total Patient Responses

Pain management

Score: 95.58/100

  • Always

  • Usually

  • Sometimes

  • Never

4196 Total Patient Responses

Hospital environment

Score: 85.95/100

  • Always

  • Usually

  • Sometimes

  • Never

6273 Total Patient Responses

Responsiveness of staff

Score: 92.22/100

  • Always

  • Usually

  • Sometimes

  • Never

4427 Total Patient Responses

Medication information

Score: 80.56/100

  • Always

  • Usually

  • Sometimes

  • Never

4491 Total Patient Responses

Food

Score: 89.35/100

  • Always

  • Usually

  • Sometimes

  • Never

5558 Total Patient Responses

Discharge information

Score: 77.17/100

  • Yes

  • No

5960 Total Patient Responses

Likely To Recommend Hospital

84.96%

1942 Total Patient Responses

Overall Experience Score

7.63/10

1942 Total Patient Responses

Reception staff

Score: 95.96/100

1907 Total Patient Responses

Nursing staff

Score: 95.75/100

2093 Total Patient Responses

Doctors

Score: 91.86/100

2002 Total Patient Responses

Pain management

Score: 87.70/100

1748 Total Patient Responses

Emergency Unit environment

Score: 96.02/100

1908 Total Patient Responses

Responsiveness of staff

Score: 92.57/100

1777 Total Patient Responses

Medication information

Score: 92.18/100

1688 Total Patient Responses

Prioritisation

Score: 74.59/100

2475 Total Patient Responses