Patient experience survey

4640

Happy Clients

5088

Surveys Completed

Life St George's Hospital

Reporting Period: 2024-04-30 - 2025-04-30

Likely To Recommend Hospital

96.03%

5088 Total Patient Responses

Overall Experience Score

9.12/10

5088 Total Patient Responses

Admission staff

Score: 97.39/100

  • Yes

  • No

5089 Total Patient Responses

Nursing staff

Score: 94.08/100

  • Always

  • Usually

  • Sometimes

  • Never

6094 Total Patient Responses

Doctors

Score: 98.01/100

  • Always

  • Usually

  • Sometimes

  • Never

5543 Total Patient Responses

Pain management

Score: 95.55/100

  • Always

  • Usually

  • Sometimes

  • Never

4267 Total Patient Responses

Hospital environment

Score: 85.74/100

  • Always

  • Usually

  • Sometimes

  • Never

6362 Total Patient Responses

Responsiveness of staff

Score: 91.77/100

  • Always

  • Usually

  • Sometimes

  • Never

4509 Total Patient Responses

Medication information

Score: 80.19/100

  • Always

  • Usually

  • Sometimes

  • Never

4581 Total Patient Responses

Food

Score: 89.57/100

  • Always

  • Usually

  • Sometimes

  • Never

5663 Total Patient Responses

Discharge information

Score: 77.00/100

  • Yes

  • No

6078 Total Patient Responses

Likely To Recommend Hospital

83.91%

1963 Total Patient Responses

Overall Experience Score

7.45/10

1963 Total Patient Responses

Reception staff

Score: 95.80/100

1928 Total Patient Responses

Nursing staff

Score: 95.42/100

2121 Total Patient Responses

Doctors

Score: 90.99/100

2023 Total Patient Responses

Pain management

Score: 86.57/100

1757 Total Patient Responses

Emergency Unit environment

Score: 95.84/100

1922 Total Patient Responses

Responsiveness of staff

Score: 91.03/100

1784 Total Patient Responses

Medication information

Score: 91.67/100

1693 Total Patient Responses

Prioritisation

Score: 73.11/100

2507 Total Patient Responses