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Patient experience survey

4630

Happy Clients

5033

Surveys Completed

Life St George's Hospital

Reporting Period: 2024-11-19 - 2025-11-19

Likely To Recommend Hospital

96.68%

5032 Total Patient Responses

Overall Experience Score

9.2/10

5033 Total Patient Responses

Admission staff

Score: 97.70/100

  • Yes

  • No

5026 Total Patient Responses

Nursing staff

Score: 94.84/100

  • Always

  • Usually

  • Sometimes

  • Never

6019 Total Patient Responses

Doctors

Score: 97.99/100

  • Always

  • Usually

  • Sometimes

  • Never

5484 Total Patient Responses

Pain management

Score: 95.61/100

  • Always

  • Usually

  • Sometimes

  • Never

4226 Total Patient Responses

Hospital environment

Score: 86.68/100

  • Always

  • Usually

  • Sometimes

  • Never

6271 Total Patient Responses

Responsiveness of staff

Score: 93.09/100

  • Always

  • Usually

  • Sometimes

  • Never

4463 Total Patient Responses

Medication information

Score: 81.31/100

  • Always

  • Usually

  • Sometimes

  • Never

4509 Total Patient Responses

Food

Score: 89.47/100

  • Always

  • Usually

  • Sometimes

  • Never

5602 Total Patient Responses

Discharge information

Score: 78.04/100

  • Yes

  • No

5953 Total Patient Responses

Likely To Recommend Hospital

86.56%

1882 Total Patient Responses

Overall Experience Score

7.77/10

1881 Total Patient Responses

Reception staff

Score: 96.14/100

1839 Total Patient Responses

Nursing staff

Score: 95.92/100

2020 Total Patient Responses

Doctors

Score: 92.36/100

1940 Total Patient Responses

Pain management

Score: 88.41/100

1683 Total Patient Responses

Emergency Unit environment

Score: 96.33/100

1855 Total Patient Responses

Responsiveness of staff

Score: 93.04/100

1724 Total Patient Responses

Medication information

Score: 92.84/100

1648 Total Patient Responses

Prioritisation

Score: 76.55/100

2393 Total Patient Responses