Patient experience survey

4622

Happy Clients

5049

Surveys Completed

Life St George's Hospital

Reporting Period: 2024-07-31 - 2025-07-31

Likely To Recommend Hospital

96.6%

5049 Total Patient Responses

Overall Experience Score

9.16/10

5049 Total Patient Responses

Admission staff

Score: 97.31/100

  • Yes

  • No

5056 Total Patient Responses

Nursing staff

Score: 94.69/100

  • Always

  • Usually

  • Sometimes

  • Never

6058 Total Patient Responses

Doctors

Score: 97.93/100

  • Always

  • Usually

  • Sometimes

  • Never

5503 Total Patient Responses

Pain management

Score: 95.64/100

  • Always

  • Usually

  • Sometimes

  • Never

4189 Total Patient Responses

Hospital environment

Score: 86.31/100

  • Always

  • Usually

  • Sometimes

  • Never

6326 Total Patient Responses

Responsiveness of staff

Score: 92.58/100

  • Always

  • Usually

  • Sometimes

  • Never

4481 Total Patient Responses

Medication information

Score: 81.08/100

  • Always

  • Usually

  • Sometimes

  • Never

4509 Total Patient Responses

Food

Score: 89.43/100

  • Always

  • Usually

  • Sometimes

  • Never

5598 Total Patient Responses

Discharge information

Score: 77.82/100

  • Yes

  • No

5983 Total Patient Responses

Likely To Recommend Hospital

84.93%

1958 Total Patient Responses

Overall Experience Score

7.69/10

1958 Total Patient Responses

Reception staff

Score: 96.04/100

1918 Total Patient Responses

Nursing staff

Score: 95.57/100

2114 Total Patient Responses

Doctors

Score: 92.12/100

2020 Total Patient Responses

Pain management

Score: 87.80/100

1762 Total Patient Responses

Emergency Unit environment

Score: 95.85/100

1926 Total Patient Responses

Responsiveness of staff

Score: 92.60/100

1797 Total Patient Responses

Medication information

Score: 91.88/100

1711 Total Patient Responses

Prioritisation

Score: 75.06/100

2498 Total Patient Responses