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Patient experience survey

4642

Happy Clients

5082

Surveys Completed

Life St George's Hospital

Reporting Period: 2024-05-20 - 2025-05-20

Likely To Recommend Hospital

96.14%

5082 Total Patient Responses

Overall Experience Score

9.13/10

5082 Total Patient Responses

Admission staff

Score: 97.37/100

  • Yes

  • No

5081 Total Patient Responses

Nursing staff

Score: 94.31/100

  • Always

  • Usually

  • Sometimes

  • Never

6071 Total Patient Responses

Doctors

Score: 97.95/100

  • Always

  • Usually

  • Sometimes

  • Never

5537 Total Patient Responses

Pain management

Score: 95.70/100

  • Always

  • Usually

  • Sometimes

  • Never

4252 Total Patient Responses

Hospital environment

Score: 85.96/100

  • Always

  • Usually

  • Sometimes

  • Never

6361 Total Patient Responses

Responsiveness of staff

Score: 92.08/100

  • Always

  • Usually

  • Sometimes

  • Never

4499 Total Patient Responses

Medication information

Score: 80.46/100

  • Always

  • Usually

  • Sometimes

  • Never

4558 Total Patient Responses

Food

Score: 89.45/100

  • Always

  • Usually

  • Sometimes

  • Never

5639 Total Patient Responses

Discharge information

Score: 77.05/100

  • Yes

  • No

6059 Total Patient Responses

Likely To Recommend Hospital

85.02%

1929 Total Patient Responses

Overall Experience Score

7.6/10

1929 Total Patient Responses

Reception staff

Score: 95.93/100

1894 Total Patient Responses

Nursing staff

Score: 95.78/100

2079 Total Patient Responses

Doctors

Score: 91.55/100

1991 Total Patient Responses

Pain management

Score: 87.46/100

1738 Total Patient Responses

Emergency Unit environment

Score: 96.20/100

1896 Total Patient Responses

Responsiveness of staff

Score: 92.35/100

1765 Total Patient Responses

Medication information

Score: 92.01/100

1677 Total Patient Responses

Prioritisation

Score: 74.41/100

2459 Total Patient Responses