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Patient experience survey

4643

Happy Clients

5048

Surveys Completed

Life St George's Hospital

Reporting Period: 2024-09-17 - 2025-09-17

Likely To Recommend Hospital

96.72%

5047 Total Patient Responses

Overall Experience Score

9.2/10

5048 Total Patient Responses

Admission staff

Score: 97.47/100

  • Yes

  • No

5060 Total Patient Responses

Nursing staff

Score: 94.77/100

  • Always

  • Usually

  • Sometimes

  • Never

6071 Total Patient Responses

Doctors

Score: 98.00/100

  • Always

  • Usually

  • Sometimes

  • Never

5498 Total Patient Responses

Pain management

Score: 95.77/100

  • Always

  • Usually

  • Sometimes

  • Never

4222 Total Patient Responses

Hospital environment

Score: 86.39/100

  • Always

  • Usually

  • Sometimes

  • Never

6312 Total Patient Responses

Responsiveness of staff

Score: 92.83/100

  • Always

  • Usually

  • Sometimes

  • Never

4500 Total Patient Responses

Medication information

Score: 81.21/100

  • Always

  • Usually

  • Sometimes

  • Never

4497 Total Patient Responses

Food

Score: 89.73/100

  • Always

  • Usually

  • Sometimes

  • Never

5593 Total Patient Responses

Discharge information

Score: 77.91/100

  • Yes

  • No

5970 Total Patient Responses

Likely To Recommend Hospital

86.53%

1900 Total Patient Responses

Overall Experience Score

7.88/10

1900 Total Patient Responses

Reception staff

Score: 96.24/100

1861 Total Patient Responses

Nursing staff

Score: 95.90/100

2044 Total Patient Responses

Doctors

Score: 92.85/100

1960 Total Patient Responses

Pain management

Score: 88.62/100

1705 Total Patient Responses

Emergency Unit environment

Score: 96.48/100

1874 Total Patient Responses

Responsiveness of staff

Score: 93.31/100

1749 Total Patient Responses

Medication information

Score: 92.68/100

1666 Total Patient Responses

Prioritisation

Score: 76.75/100

2421 Total Patient Responses