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Patient experience survey

4584

Happy Clients

4974

Surveys Completed

Life St George's Hospital

Reporting Period: 2024-10-29 - 2025-10-29

Likely To Recommend Hospital

96.75%

4973 Total Patient Responses

Overall Experience Score

9.21/10

4974 Total Patient Responses

Admission staff

Score: 97.67/100

  • Yes

  • No

4970 Total Patient Responses

Nursing staff

Score: 94.86/100

  • Always

  • Usually

  • Sometimes

  • Never

5953 Total Patient Responses

Doctors

Score: 98.01/100

  • Always

  • Usually

  • Sometimes

  • Never

5422 Total Patient Responses

Pain management

Score: 95.70/100

  • Always

  • Usually

  • Sometimes

  • Never

4170 Total Patient Responses

Hospital environment

Score: 86.45/100

  • Always

  • Usually

  • Sometimes

  • Never

6201 Total Patient Responses

Responsiveness of staff

Score: 92.92/100

  • Always

  • Usually

  • Sometimes

  • Never

4414 Total Patient Responses

Medication information

Score: 81.31/100

  • Always

  • Usually

  • Sometimes

  • Never

4451 Total Patient Responses

Food

Score: 89.68/100

  • Always

  • Usually

  • Sometimes

  • Never

5519 Total Patient Responses

Discharge information

Score: 77.95/100

  • Yes

  • No

5890 Total Patient Responses

Likely To Recommend Hospital

86.67%

1883 Total Patient Responses

Overall Experience Score

7.8/10

1883 Total Patient Responses

Reception staff

Score: 96.36/100

1842 Total Patient Responses

Nursing staff

Score: 95.98/100

2020 Total Patient Responses

Doctors

Score: 92.32/100

1942 Total Patient Responses

Pain management

Score: 88.71/100

1692 Total Patient Responses

Emergency Unit environment

Score: 96.55/100

1854 Total Patient Responses

Responsiveness of staff

Score: 93.28/100

1726 Total Patient Responses

Medication information

Score: 92.79/100

1650 Total Patient Responses

Prioritisation

Score: 76.88/100

2393 Total Patient Responses