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Patient experience survey

4508

Happy Clients

4907

Surveys Completed

Life St George's Hospital

Reporting Period: 2024-10-07 - 2025-10-07

Likely To Recommend Hospital

96.7%

4906 Total Patient Responses

Overall Experience Score

9.19/10

4907 Total Patient Responses

Admission staff

Score: 97.50/100

  • Yes

  • No

4917 Total Patient Responses

Nursing staff

Score: 94.78/100

  • Always

  • Usually

  • Sometimes

  • Never

5897 Total Patient Responses

Doctors

Score: 97.91/100

  • Always

  • Usually

  • Sometimes

  • Never

5346 Total Patient Responses

Pain management

Score: 95.65/100

  • Always

  • Usually

  • Sometimes

  • Never

4110 Total Patient Responses

Hospital environment

Score: 86.41/100

  • Always

  • Usually

  • Sometimes

  • Never

6140 Total Patient Responses

Responsiveness of staff

Score: 92.73/100

  • Always

  • Usually

  • Sometimes

  • Never

4374 Total Patient Responses

Medication information

Score: 81.09/100

  • Always

  • Usually

  • Sometimes

  • Never

4387 Total Patient Responses

Food

Score: 89.72/100

  • Always

  • Usually

  • Sometimes

  • Never

5440 Total Patient Responses

Discharge information

Score: 77.90/100

  • Yes

  • No

5804 Total Patient Responses

Likely To Recommend Hospital

86.69%

1848 Total Patient Responses

Overall Experience Score

7.84/10

1848 Total Patient Responses

Reception staff

Score: 96.36/100

1811 Total Patient Responses

Nursing staff

Score: 95.89/100

1988 Total Patient Responses

Doctors

Score: 92.63/100

1908 Total Patient Responses

Pain management

Score: 88.58/100

1655 Total Patient Responses

Emergency Unit environment

Score: 96.49/100

1822 Total Patient Responses

Responsiveness of staff

Score: 93.18/100

1701 Total Patient Responses

Medication information

Score: 92.79/100

1623 Total Patient Responses

Prioritisation

Score: 76.81/100

2349 Total Patient Responses