Patient experience survey

4670

Happy Clients

5088

Surveys Completed

Life St George's Hospital

Reporting Period: 2024-08-21 - 2025-08-21

Likely To Recommend Hospital

96.58%

5088 Total Patient Responses

Overall Experience Score

9.18/10

5088 Total Patient Responses

Admission staff

Score: 97.30/100

  • Yes

  • No

5102 Total Patient Responses

Nursing staff

Score: 94.66/100

  • Always

  • Usually

  • Sometimes

  • Never

6115 Total Patient Responses

Doctors

Score: 97.95/100

  • Always

  • Usually

  • Sometimes

  • Never

5543 Total Patient Responses

Pain management

Score: 95.71/100

  • Always

  • Usually

  • Sometimes

  • Never

4230 Total Patient Responses

Hospital environment

Score: 86.44/100

  • Always

  • Usually

  • Sometimes

  • Never

6359 Total Patient Responses

Responsiveness of staff

Score: 92.66/100

  • Always

  • Usually

  • Sometimes

  • Never

4517 Total Patient Responses

Medication information

Score: 81.17/100

  • Always

  • Usually

  • Sometimes

  • Never

4537 Total Patient Responses

Food

Score: 89.61/100

  • Always

  • Usually

  • Sometimes

  • Never

5636 Total Patient Responses

Discharge information

Score: 77.83/100

  • Yes

  • No

6026 Total Patient Responses

Likely To Recommend Hospital

86.24%

1926 Total Patient Responses

Overall Experience Score

7.84/10

1926 Total Patient Responses

Reception staff

Score: 96.34/100

1887 Total Patient Responses

Nursing staff

Score: 95.78/100

2074 Total Patient Responses

Doctors

Score: 92.60/100

1993 Total Patient Responses

Pain management

Score: 88.68/100

1732 Total Patient Responses

Emergency Unit environment

Score: 96.10/100

1897 Total Patient Responses

Responsiveness of staff

Score: 93.07/100

1775 Total Patient Responses

Medication information

Score: 92.43/100

1690 Total Patient Responses

Prioritisation

Score: 76.03/100

2457 Total Patient Responses