Patient experience survey

317

Happy Clients

409

Surveys Completed

Life Queenstown Private Hospital

Reporting Period: 2018-10-14 - 2019-10-14

Likely To Recommend Hospital

82.32%

409 Total Patient Responses

Overall Experience Score

7.81/10

409 Total Patient Responses

Admission Staff

Score: 96.53/100

  • Yes

  • No

409 Total Patient Responses

Nursing Staff

Score: 87.58/100

409 Total Patient Responses

Doctors

Score: 95.72/100

409 Total Patient Responses

Pain Management

Score: 90.06/100

389 Total Patient Responses

Hospital Environment

Score: 86.63/100

406 Total Patient Responses

Responsiveness of Staff

Score: 83.26/100

368 Total Patient Responses

Medication Information

Score: 73.89/100

365 Total Patient Responses

Food

Score: 71.38/100

392 Total Patient Responses

Discharge Information

Score: 64.79/100

409 Total Patient Responses

Likely To Recommend Hospital

86.51%

163 Total Patient Responses

Overall Experience Score

8.26/10

163 Total Patient Responses

Reception Staff

Score: 99.38/100

161 Total Patient Responses

Nursing Staff

Score: 96.59/100

163 Total Patient Responses

Doctors

Score: 90.00/100

160 Total Patient Responses

Pain Management

Score: 93.46/100

153 Total Patient Responses

Emergency Unit Environment

Score: 99.37/100

159 Total Patient Responses

Responsiveness of Staff

Score: 96.13/100

155 Total Patient Responses

Medication Information

Score: 85.91/100

149 Total Patient Responses

PRIORITISATION

Score: 80.18/100

160 Total Patient Responses