Patient experience survey

258

Happy Clients

331

Surveys Completed

Life Queenstown Private Hospital

Reporting Period: 2018-02-16 - 2019-02-16

Likely To Recommend Hospital

83.29%

331 Total Patient Responses

Overall Experience Score

7.94/10

331 Total Patient Responses

Admission Staff

Score: 96.65/100

  • Yes

  • No

330 Total Patient Responses

Nursing Staff

Score: 89.06/100

331 Total Patient Responses

Doctors

Score: 96.00/100

331 Total Patient Responses

Pain Management

Score: 89.42/100

318 Total Patient Responses

Hospital Environment

Score: 87.86/100

328 Total Patient Responses

Responsiveness of Staff

Score: 86.68/100

295 Total Patient Responses

Medication Information

Score: 74.12/100

306 Total Patient Responses

Food

Score: 69.48/100

323 Total Patient Responses

Discharge Information

Score: 61.93/100

331 Total Patient Responses

Likely To Recommend Hospital

85.42%

112 Total Patient Responses

Overall Experience Score

8.00/10

112 Total Patient Responses

Reception Staff

Score: 98.18/100

110 Total Patient Responses

Nursing Staff

Score: 94.77/100

112 Total Patient Responses

Doctors

Score: 89.16/100

112 Total Patient Responses

Pain Management

Score: 91.51/100

106 Total Patient Responses

Emergency Unit Environment

Score: 97.27/100

110 Total Patient Responses

Responsiveness of Staff

Score: 95.33/100

107 Total Patient Responses

Medication Information

Score: 88.00/100

100 Total Patient Responses

PRIORITISATION

Score: 84.03/100

110 Total Patient Responses