Patient experience survey

689

Happy Clients

851

Surveys Completed

Life Queenstown Private Hospital

Reporting Period: 2023-10-29 - 2024-10-29

Likely To Recommend Hospital

90.24%

851 Total Patient Responses

Overall Experience Score

8.1/10

851 Total Patient Responses

Admission staff

Score: 95.88/100

  • Yes

  • No

879 Total Patient Responses

Nursing staff

Score: 89.12/100

  • Always

  • Usually

  • Sometimes

  • Never

1059 Total Patient Responses

Doctors

Score: 95.85/100

  • Always

  • Usually

  • Sometimes

  • Never

963 Total Patient Responses

Pain management

Score: 91.04/100

  • Always

  • Usually

  • Sometimes

  • Never

902 Total Patient Responses

Hospital environment

Score: 87.18/100

  • Always

  • Usually

  • Sometimes

  • Never

1092 Total Patient Responses

Responsiveness of staff

Score: 88.76/100

  • Always

  • Usually

  • Sometimes

  • Never

921 Total Patient Responses

Medication information

Score: 81.02/100

  • Always

  • Usually

  • Sometimes

  • Never

986 Total Patient Responses

Food

Score: 74.45/100

  • Always

  • Usually

  • Sometimes

  • Never

1100 Total Patient Responses

Discharge information

Score: 71.39/100

  • Yes

  • No

1018 Total Patient Responses

Likely To Recommend Hospital

87.14%

350 Total Patient Responses

Overall Experience Score

8.03/10

350 Total Patient Responses

Reception staff

Score: 93.62/100

345 Total Patient Responses

Nursing staff

Score: 93.81/100

387 Total Patient Responses

Doctors

Score: 88.81/100

369 Total Patient Responses

Pain management

Score: 88.75/100

329 Total Patient Responses

Emergency Unit environment

Score: 97.09/100

344 Total Patient Responses

Responsiveness of staff

Score: 90.77/100

336 Total Patient Responses

Medication information

Score: 87.30/100

315 Total Patient Responses

Prioritisation

Score: 79.59/100

421 Total Patient Responses