Patient experience survey

322

Happy Clients

423

Surveys Completed

Life Queenstown Private Hospital

Reporting Period: 2018-12-15 - 2019-12-15

Likely To Recommend Hospital

81.25%

423 Total Patient Responses

Overall Experience Score

7.77/10

423 Total Patient Responses

Admission Staff

Score: 95.93/100

  • Yes

  • No

422 Total Patient Responses

Nursing Staff

Score: 87.71/100

423 Total Patient Responses

Doctors

Score: 94.93/100

423 Total Patient Responses

Pain Management

Score: 89.66/100

402 Total Patient Responses

Hospital Environment

Score: 86.24/100

421 Total Patient Responses

Responsiveness of Staff

Score: 83.56/100

383 Total Patient Responses

Medication Information

Score: 73.72/100

380 Total Patient Responses

Food

Score: 72.63/100

399 Total Patient Responses

Discharge Information

Score: 65.48/100

423 Total Patient Responses

Likely To Recommend Hospital

87.53%

163 Total Patient Responses

Overall Experience Score

8.39/10

163 Total Patient Responses

Reception Staff

Score: 99.38/100

162 Total Patient Responses

Nursing Staff

Score: 96.30/100

163 Total Patient Responses

Doctors

Score: 91.43/100

159 Total Patient Responses

Pain Management

Score: 94.16/100

154 Total Patient Responses

Emergency Unit Environment

Score: 99.38/100

160 Total Patient Responses

Responsiveness of Staff

Score: 95.54/100

157 Total Patient Responses

Medication Information

Score: 85.23/100

149 Total Patient Responses

PRIORITISATION

Score: 81.30/100

162 Total Patient Responses