Patient Experience Survey | Life Queenstown Private Hospital

Patient experience survey

215

Happy Clients

286

Surveys Completed

Life Queenstown Private Hospital

Reporting Period: 2020-07-30 - 2021-07-30

Likely To Recommend Hospital

79.38%

286 Total Patient Responses

Overall Experience Score

7.63/10

286 Total Patient Responses

Admission Staff

Score: 94.06/100

  • Yes

  • No

280 Total Patient Responses

Nursing Staff

Score: 86.20/100

285 Total Patient Responses

Doctors

Score: 94.71/100

285 Total Patient Responses

Pain Management

Score: 88.23/100

274 Total Patient Responses

Hospital Environment

Score: 84.50/100

281 Total Patient Responses

Responsiveness of Staff

Score: 81.88/100

260 Total Patient Responses

Medication Information

Score: 74.41/100

264 Total Patient Responses

Food

Score: 73.78/100

273 Total Patient Responses

Discharge Information

Score: 70.63/100

286 Total Patient Responses

Likely To Recommend Hospital

86.25%

126 Total Patient Responses

Overall Experience Score

8.53/10

126 Total Patient Responses

Reception Staff

Score: 98.39/100

124 Total Patient Responses

Nursing Staff

Score: 96.61/100

126 Total Patient Responses

Doctors

Score: 92.45/100

125 Total Patient Responses

Pain Management

Score: 95.87/100

121 Total Patient Responses

Emergency Unit Environment

Score: 97.58/100

124 Total Patient Responses

Responsiveness of Staff

Score: 94.35/100

124 Total Patient Responses

Medication Information

Score: 95.00/100

120 Total Patient Responses

PRIORITISATION

Score: 84.11/100

126 Total Patient Responses