Patient experience survey

761

Happy Clients

908

Surveys Completed

Life Queenstown Private Hospital

Reporting Period: 2025-07-10 - 2026-07-10

Likely To Recommend Hospital

91.19%

908 Total Patient Responses

Overall Experience Score

8.38/10

908 Total Patient Responses

Admission staff

Score: 95.04/100

  • Yes

  • No

945 Total Patient Responses

Nursing staff

Score: 89.27/100

  • Always

  • Usually

  • Sometimes

  • Never

1121 Total Patient Responses

Doctors

Score: 95.73/100

  • Always

  • Usually

  • Sometimes

  • Never

1012 Total Patient Responses

Pain management

Score: 91.70/100

  • Always

  • Usually

  • Sometimes

  • Never

986 Total Patient Responses

Hospital environment

Score: 88.02/100

  • Always

  • Usually

  • Sometimes

  • Never

1159 Total Patient Responses

Responsiveness of staff

Score: 87.65/100

  • Always

  • Usually

  • Sometimes

  • Never

1019 Total Patient Responses

Medication information

Score: 80.15/100

  • Always

  • Usually

  • Sometimes

  • Never

1092 Total Patient Responses

Food

Score: 84.16/100

  • Always

  • Usually

  • Sometimes

  • Never

1136 Total Patient Responses

Discharge information

Score: 73.90/100

  • Yes

  • No

1088 Total Patient Responses

Likely To Recommend Hospital

89.97%

329 Total Patient Responses

Overall Experience Score

8.45/10

329 Total Patient Responses

Reception staff

Score: 95.98/100

323 Total Patient Responses

Nursing staff

Score: 95.39/100

360 Total Patient Responses

Doctors

Score: 91.95/100

344 Total Patient Responses

Pain management

Score: 93.35/100

316 Total Patient Responses

Emergency Unit environment

Score: 99.07/100

323 Total Patient Responses

Responsiveness of staff

Score: 94.30/100

316 Total Patient Responses

Medication information

Score: 90.64/100

299 Total Patient Responses

Prioritisation

Score: 86.72/100

387 Total Patient Responses