Patient experience survey

751

Happy Clients

891

Surveys Completed

Life Queenstown Private Hospital

Reporting Period: 2025-08-17 - 2026-08-17

Likely To Recommend Hospital

91.14%

891 Total Patient Responses

Overall Experience Score

8.43/10

891 Total Patient Responses

Admission staff

Score: 94.84/100

  • Yes

  • No

927 Total Patient Responses

Nursing staff

Score: 89.25/100

  • Always

  • Usually

  • Sometimes

  • Never

1103 Total Patient Responses

Doctors

Score: 95.73/100

  • Always

  • Usually

  • Sometimes

  • Never

991 Total Patient Responses

Pain management

Score: 91.79/100

  • Always

  • Usually

  • Sometimes

  • Never

963 Total Patient Responses

Hospital environment

Score: 87.64/100

  • Always

  • Usually

  • Sometimes

  • Never

1132 Total Patient Responses

Responsiveness of staff

Score: 87.80/100

  • Always

  • Usually

  • Sometimes

  • Never

993 Total Patient Responses

Medication information

Score: 80.75/100

  • Always

  • Usually

  • Sometimes

  • Never

1067 Total Patient Responses

Food

Score: 84.91/100

  • Always

  • Usually

  • Sometimes

  • Never

1111 Total Patient Responses

Discharge information

Score: 73.85/100

  • Yes

  • No

1071 Total Patient Responses

Likely To Recommend Hospital

89.56%

316 Total Patient Responses

Overall Experience Score

8.42/10

316 Total Patient Responses

Reception staff

Score: 96.77/100

310 Total Patient Responses

Nursing staff

Score: 95.44/100

346 Total Patient Responses

Doctors

Score: 91.54/100

333 Total Patient Responses

Pain management

Score: 92.79/100

305 Total Patient Responses

Emergency Unit environment

Score: 99.03/100

310 Total Patient Responses

Responsiveness of staff

Score: 94.41/100

304 Total Patient Responses

Medication information

Score: 90.31/100

289 Total Patient Responses

Prioritisation

Score: 86.03/100

374 Total Patient Responses