Patient experience survey

773

Happy Clients

924

Surveys Completed

Life Queenstown Private Hospital

Reporting Period: 2025-05-08 - 2026-05-08

Likely To Recommend Hospital

90.91%

924 Total Patient Responses

Overall Experience Score

8.36/10

924 Total Patient Responses

Admission staff

Score: 94.59/100

  • Yes

  • No

960 Total Patient Responses

Nursing staff

Score: 88.46/100

  • Always

  • Usually

  • Sometimes

  • Never

1145 Total Patient Responses

Doctors

Score: 95.12/100

  • Always

  • Usually

  • Sometimes

  • Never

1032 Total Patient Responses

Pain management

Score: 91.04/100

  • Always

  • Usually

  • Sometimes

  • Never

1001 Total Patient Responses

Hospital environment

Score: 88.42/100

  • Always

  • Usually

  • Sometimes

  • Never

1169 Total Patient Responses

Responsiveness of staff

Score: 87.33/100

  • Always

  • Usually

  • Sometimes

  • Never

1028 Total Patient Responses

Medication information

Score: 79.39/100

  • Always

  • Usually

  • Sometimes

  • Never

1098 Total Patient Responses

Food

Score: 83.68/100

  • Always

  • Usually

  • Sometimes

  • Never

1157 Total Patient Responses

Discharge information

Score: 72.02/100

  • Yes

  • No

1101 Total Patient Responses

Likely To Recommend Hospital

89.62%

318 Total Patient Responses

Overall Experience Score

8.37/10

318 Total Patient Responses

Reception staff

Score: 95.85/100

313 Total Patient Responses

Nursing staff

Score: 95.39/100

349 Total Patient Responses

Doctors

Score: 91.59/100

331 Total Patient Responses

Pain management

Score: 92.48/100

306 Total Patient Responses

Emergency Unit environment

Score: 99.04/100

313 Total Patient Responses

Responsiveness of staff

Score: 95.08/100

305 Total Patient Responses

Medication information

Score: 89.93/100

288 Total Patient Responses

Prioritisation

Score: 85.95/100

378 Total Patient Responses