Patient experience survey

220

Happy Clients

296

Surveys Completed

Life Queenstown Private Hospital

Reporting Period: 2020-10-22 - 2021-10-22

Likely To Recommend Hospital

77.93%

296 Total Patient Responses

Overall Experience Score

7.52/10

296 Total Patient Responses

Admission Staff

Score: 92.92/100

  • Yes

  • No

290 Total Patient Responses

Nursing Staff

Score: 84.24/100

295 Total Patient Responses

Doctors

Score: 93.42/100

295 Total Patient Responses

Pain Management

Score: 86.67/100

284 Total Patient Responses

Hospital Environment

Score: 84.52/100

290 Total Patient Responses

Responsiveness of Staff

Score: 81.43/100

271 Total Patient Responses

Medication Information

Score: 73.11/100

274 Total Patient Responses

Food

Score: 72.81/100

282 Total Patient Responses

Discharge Information

Score: 70.61/100

296 Total Patient Responses

Likely To Recommend Hospital

85.22%

133 Total Patient Responses

Overall Experience Score

8.43/10

133 Total Patient Responses

Reception Staff

Score: 96.97/100

132 Total Patient Responses

Nursing Staff

Score: 96.77/100

132 Total Patient Responses

Doctors

Score: 91.96/100

133 Total Patient Responses

Pain Management

Score: 95.31/100

128 Total Patient Responses

Emergency Unit Environment

Score: 99.22/100

129 Total Patient Responses

Responsiveness of Staff

Score: 95.35/100

129 Total Patient Responses

Medication Information

Score: 94.49/100

127 Total Patient Responses

PRIORITISATION

Score: 85.57/100

133 Total Patient Responses