Patient experience survey

299

Happy Clients

388

Surveys Completed

Life Queenstown Private Hospital

Reporting Period: 2019-05-30 - 2020-05-30

Likely To Recommend Hospital

82.05%

388 Total Patient Responses

Overall Experience Score

7.84/10

388 Total Patient Responses

Admission Staff

Score: 95.56/100

  • Yes

  • No

386 Total Patient Responses

Nursing Staff

Score: 88.51/100

388 Total Patient Responses

Doctors

Score: 95.14/100

388 Total Patient Responses

Pain Management

Score: 89.88/100

368 Total Patient Responses

Hospital Environment

Score: 85.04/100

386 Total Patient Responses

Responsiveness of Staff

Score: 84.15/100

349 Total Patient Responses

Medication Information

Score: 74.49/100

352 Total Patient Responses

Food

Score: 73.56/100

369 Total Patient Responses

Discharge Information

Score: 64.05/100

388 Total Patient Responses

Likely To Recommend Hospital

81.91%

164 Total Patient Responses

Overall Experience Score

8.12/10

164 Total Patient Responses

Reception Staff

Score: 98.16/100

163 Total Patient Responses

Nursing Staff

Score: 94.48/100

164 Total Patient Responses

Doctors

Score: 89.24/100

160 Total Patient Responses

Pain Management

Score: 89.26/100

149 Total Patient Responses

Emergency Unit Environment

Score: 98.75/100

160 Total Patient Responses

Responsiveness of Staff

Score: 92.86/100

154 Total Patient Responses

Medication Information

Score: 88.08/100

151 Total Patient Responses

PRIORITISATION

Score: 77.16/100

162 Total Patient Responses