Patient experience survey

751

Happy Clients

887

Surveys Completed

Life Queenstown Private Hospital

Reporting Period: 2025-09-10 - 2026-09-10

Likely To Recommend Hospital

91.32%

887 Total Patient Responses

Overall Experience Score

8.46/10

887 Total Patient Responses

Admission staff

Score: 94.92/100

  • Yes

  • No

922 Total Patient Responses

Nursing staff

Score: 89.69/100

  • Always

  • Usually

  • Sometimes

  • Never

1091 Total Patient Responses

Doctors

Score: 95.79/100

  • Always

  • Usually

  • Sometimes

  • Never

985 Total Patient Responses

Pain management

Score: 92.19/100

  • Always

  • Usually

  • Sometimes

  • Never

959 Total Patient Responses

Hospital environment

Score: 87.24/100

  • Always

  • Usually

  • Sometimes

  • Never

1129 Total Patient Responses

Responsiveness of staff

Score: 87.92/100

  • Always

  • Usually

  • Sometimes

  • Never

984 Total Patient Responses

Medication information

Score: 81.33/100

  • Always

  • Usually

  • Sometimes

  • Never

1059 Total Patient Responses

Food

Score: 84.44/100

  • Always

  • Usually

  • Sometimes

  • Never

1115 Total Patient Responses

Discharge information

Score: 73.62/100

  • Yes

  • No

1065 Total Patient Responses

Likely To Recommend Hospital

90.41%

313 Total Patient Responses

Overall Experience Score

8.5/10

313 Total Patient Responses

Reception staff

Score: 96.75/100

308 Total Patient Responses

Nursing staff

Score: 95.72/100

341 Total Patient Responses

Doctors

Score: 92.48/100

330 Total Patient Responses

Pain management

Score: 93.73/100

303 Total Patient Responses

Emergency Unit environment

Score: 99.03/100

308 Total Patient Responses

Responsiveness of staff

Score: 94.70/100

302 Total Patient Responses

Medication information

Score: 90.94/100

287 Total Patient Responses

Prioritisation

Score: 87.22/100

367 Total Patient Responses