Patient experience survey

298

Happy Clients

382

Surveys Completed

Life Queenstown Private Hospital

Reporting Period: 2018-08-24 - 2019-08-24

Likely To Recommend Hospital

82.21%

382 Total Patient Responses

Overall Experience Score

7.86/10

382 Total Patient Responses

Admission Staff

Score: 96.55/100

  • Yes

  • No

382 Total Patient Responses

Nursing Staff

Score: 87.29/100

382 Total Patient Responses

Doctors

Score: 95.32/100

382 Total Patient Responses

Pain Management

Score: 89.43/100

364 Total Patient Responses

Hospital Environment

Score: 86.30/100

379 Total Patient Responses

Responsiveness of Staff

Score: 82.92/100

342 Total Patient Responses

Medication Information

Score: 73.13/100

346 Total Patient Responses

Food

Score: 71.26/100

366 Total Patient Responses

Discharge Information

Score: 63.61/100

382 Total Patient Responses

Likely To Recommend Hospital

85.69%

149 Total Patient Responses

Overall Experience Score

8.14/10

149 Total Patient Responses

Reception Staff

Score: 99.32/100

147 Total Patient Responses

Nursing Staff

Score: 96.10/100

149 Total Patient Responses

Doctors

Score: 89.40/100

148 Total Patient Responses

Pain Management

Score: 92.91/100

141 Total Patient Responses

Emergency Unit Environment

Score: 99.32/100

146 Total Patient Responses

Responsiveness of Staff

Score: 95.14/100

144 Total Patient Responses

Medication Information

Score: 86.96/100

138 Total Patient Responses

PRIORITISATION

Score: 79.86/100

147 Total Patient Responses