Patient experience survey

331

Happy Clients

411

Surveys Completed

Life Queenstown Private Hospital

Reporting Period: 2017-06-17 - 2018-06-17

Likely To Recommend Hospital

83.46%

411 Total Patient Responses

Overall Experience Score

8.01/10

411 Total Patient Responses

Admission Staff

Score: 96.18/100

  • Yes

  • No

408 Total Patient Responses

Nursing Staff

Score: 89.15/100

411 Total Patient Responses

Doctors

Score: 95.55/100

410 Total Patient Responses

Pain Management

Score: 89.92/100

386 Total Patient Responses

Hospital Environment

Score: 87.98/100

404 Total Patient Responses

Responsiveness of Staff

Score: 86.36/100

359 Total Patient Responses

Medication Information

Score: 74.59/100

373 Total Patient Responses

Food

Score: 73.89/100

389 Total Patient Responses

Discharge Information

Score: 64.11/100

411 Total Patient Responses

Likely To Recommend Hospital

86.36%

127 Total Patient Responses

Overall Experience Score

8.32/10

127 Total Patient Responses

Reception Staff

Score: 97.64/100

127 Total Patient Responses

Nursing Staff

Score: 95.63/100

127 Total Patient Responses

Doctors

Score: 91.03/100

126 Total Patient Responses

Pain Management

Score: 95.87/100

121 Total Patient Responses

Emergency Unit Environment

Score: 96.77/100

124 Total Patient Responses

Responsiveness of Staff

Score: 98.37/100

123 Total Patient Responses

Medication Information

Score: 90.83/100

120 Total Patient Responses

PRIORITISATION

Score: 88.77/100

127 Total Patient Responses