Patient experience survey

284

Happy Clients

355

Surveys Completed

Life Queenstown Private Hospital

Reporting Period: 2017-10-22 - 2018-10-22

Likely To Recommend Hospital

83.67%

355 Total Patient Responses

Overall Experience Score

8.03/10

355 Total Patient Responses

Admission Staff

Score: 95.73/100

  • Yes

  • No

353 Total Patient Responses

Nursing Staff

Score: 89.49/100

355 Total Patient Responses

Doctors

Score: 95.61/100

355 Total Patient Responses

Pain Management

Score: 88.39/100

336 Total Patient Responses

Hospital Environment

Score: 87.54/100

350 Total Patient Responses

Responsiveness of Staff

Score: 87.52/100

317 Total Patient Responses

Medication Information

Score: 73.31/100

333 Total Patient Responses

Food

Score: 71.25/100

344 Total Patient Responses

Discharge Information

Score: 61.97/100

355 Total Patient Responses

Likely To Recommend Hospital

85.38%

98 Total Patient Responses

Overall Experience Score

8.22/10

98 Total Patient Responses

Reception Staff

Score: 96.91/100

97 Total Patient Responses

Nursing Staff

Score: 96.12/100

98 Total Patient Responses

Doctors

Score: 90.31/100

98 Total Patient Responses

Pain Management

Score: 93.62/100

94 Total Patient Responses

Emergency Unit Environment

Score: 96.91/100

97 Total Patient Responses

Responsiveness of Staff

Score: 96.88/100

96 Total Patient Responses

Medication Information

Score: 91.11/100

90 Total Patient Responses

PRIORITISATION

Score: 86.93/100

98 Total Patient Responses