Patient experience survey

172

Happy Clients

229

Surveys Completed

Life Queenstown Private Hospital

Reporting Period: 2020-01-16 - 2021-01-16

Likely To Recommend Hospital

78.76%

229 Total Patient Responses

Overall Experience Score

7.62/10

229 Total Patient Responses

Admission Staff

Score: 92.48/100

  • Yes

  • No

228 Total Patient Responses

Nursing Staff

Score: 84.35/100

229 Total Patient Responses

Doctors

Score: 95.09/100

229 Total Patient Responses

Pain Management

Score: 88.49/100

224 Total Patient Responses

Hospital Environment

Score: 83.71/100

228 Total Patient Responses

Responsiveness of Staff

Score: 81.25/100

208 Total Patient Responses

Medication Information

Score: 71.44/100

214 Total Patient Responses

Food

Score: 70.96/100

224 Total Patient Responses

Discharge Information

Score: 64.19/100

229 Total Patient Responses

Likely To Recommend Hospital

80.68%

119 Total Patient Responses

Overall Experience Score

8.14/10

119 Total Patient Responses

Reception Staff

Score: 96.58/100

117 Total Patient Responses

Nursing Staff

Score: 94.93/100

119 Total Patient Responses

Doctors

Score: 90.00/100

118 Total Patient Responses

Pain Management

Score: 92.52/100

107 Total Patient Responses

Emergency Unit Environment

Score: 97.44/100

117 Total Patient Responses

Responsiveness of Staff

Score: 92.04/100

113 Total Patient Responses

Medication Information

Score: 91.07/100

112 Total Patient Responses

PRIORITISATION

Score: 78.53/100

118 Total Patient Responses