Patient experience survey

758

Happy Clients

899

Surveys Completed

Life Queenstown Private Hospital

Reporting Period: 2025-08-01 - 2026-08-01

Likely To Recommend Hospital

91.32%

899 Total Patient Responses

Overall Experience Score

8.43/10

899 Total Patient Responses

Admission staff

Score: 95.10/100

  • Yes

  • No

933 Total Patient Responses

Nursing staff

Score: 89.45/100

  • Always

  • Usually

  • Sometimes

  • Never

1109 Total Patient Responses

Doctors

Score: 95.95/100

  • Always

  • Usually

  • Sometimes

  • Never

1003 Total Patient Responses

Pain management

Score: 91.50/100

  • Always

  • Usually

  • Sometimes

  • Never

974 Total Patient Responses

Hospital environment

Score: 87.65/100

  • Always

  • Usually

  • Sometimes

  • Never

1145 Total Patient Responses

Responsiveness of staff

Score: 87.59/100

  • Always

  • Usually

  • Sometimes

  • Never

1004 Total Patient Responses

Medication information

Score: 80.51/100

  • Always

  • Usually

  • Sometimes

  • Never

1083 Total Patient Responses

Food

Score: 84.68/100

  • Always

  • Usually

  • Sometimes

  • Never

1122 Total Patient Responses

Discharge information

Score: 73.86/100

  • Yes

  • No

1081 Total Patient Responses

Likely To Recommend Hospital

89.41%

321 Total Patient Responses

Overall Experience Score

8.38/10

321 Total Patient Responses

Reception staff

Score: 96.51/100

315 Total Patient Responses

Nursing staff

Score: 95.35/100

351 Total Patient Responses

Doctors

Score: 91.53/100

336 Total Patient Responses

Pain management

Score: 92.53/100

308 Total Patient Responses

Emergency Unit environment

Score: 99.05/100

315 Total Patient Responses

Responsiveness of staff

Score: 94.16/100

308 Total Patient Responses

Medication information

Score: 90.41/100

292 Total Patient Responses

Prioritisation

Score: 86.15/100

380 Total Patient Responses