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Patient experience survey

778

Happy Clients

928

Surveys Completed

Life Queenstown Private Hospital

Reporting Period: 2025-05-29 - 2026-05-29

Likely To Recommend Hospital

91.28%

928 Total Patient Responses

Overall Experience Score

8.38/10

928 Total Patient Responses

Admission staff

Score: 94.66/100

  • Yes

  • No

965 Total Patient Responses

Nursing staff

Score: 88.95/100

  • Always

  • Usually

  • Sometimes

  • Never

1152 Total Patient Responses

Doctors

Score: 95.38/100

  • Always

  • Usually

  • Sometimes

  • Never

1034 Total Patient Responses

Pain management

Score: 91.04/100

  • Always

  • Usually

  • Sometimes

  • Never

1009 Total Patient Responses

Hospital environment

Score: 88.49/100

  • Always

  • Usually

  • Sometimes

  • Never

1171 Total Patient Responses

Responsiveness of staff

Score: 87.76/100

  • Always

  • Usually

  • Sometimes

  • Never

1036 Total Patient Responses

Medication information

Score: 80.01/100

  • Always

  • Usually

  • Sometimes

  • Never

1107 Total Patient Responses

Food

Score: 84.35/100

  • Always

  • Usually

  • Sometimes

  • Never

1159 Total Patient Responses

Discharge information

Score: 72.63/100

  • Yes

  • No

1106 Total Patient Responses

Likely To Recommend Hospital

89.79%

323 Total Patient Responses

Overall Experience Score

8.36/10

323 Total Patient Responses

Reception staff

Score: 95.91/100

318 Total Patient Responses

Nursing staff

Score: 95.30/100

354 Total Patient Responses

Doctors

Score: 91.07/100

339 Total Patient Responses

Pain management

Score: 92.56/100

309 Total Patient Responses

Emergency Unit environment

Score: 98.73/100

316 Total Patient Responses

Responsiveness of staff

Score: 94.50/100

309 Total Patient Responses

Medication information

Score: 90.07/100

292 Total Patient Responses

Prioritisation

Score: 86.58/100

384 Total Patient Responses