Patient experience survey

766

Happy Clients

917

Surveys Completed

Life Queenstown Private Hospital

Reporting Period: 2025-05-12 - 2026-05-12

Likely To Recommend Hospital

90.95%

917 Total Patient Responses

Overall Experience Score

8.35/10

917 Total Patient Responses

Admission staff

Score: 94.71/100

  • Yes

  • No

952 Total Patient Responses

Nursing staff

Score: 88.44/100

  • Always

  • Usually

  • Sometimes

  • Never

1140 Total Patient Responses

Doctors

Score: 95.19/100

  • Always

  • Usually

  • Sometimes

  • Never

1024 Total Patient Responses

Pain management

Score: 90.91/100

  • Always

  • Usually

  • Sometimes

  • Never

996 Total Patient Responses

Hospital environment

Score: 88.27/100

  • Always

  • Usually

  • Sometimes

  • Never

1161 Total Patient Responses

Responsiveness of staff

Score: 87.30/100

  • Always

  • Usually

  • Sometimes

  • Never

1021 Total Patient Responses

Medication information

Score: 79.34/100

  • Always

  • Usually

  • Sometimes

  • Never

1091 Total Patient Responses

Food

Score: 83.56/100

  • Always

  • Usually

  • Sometimes

  • Never

1150 Total Patient Responses

Discharge information

Score: 72.14/100

  • Yes

  • No

1090 Total Patient Responses

Likely To Recommend Hospital

89.59%

317 Total Patient Responses

Overall Experience Score

8.32/10

317 Total Patient Responses

Reception staff

Score: 95.83/100

312 Total Patient Responses

Nursing staff

Score: 95.37/100

348 Total Patient Responses

Doctors

Score: 91.46/100

331 Total Patient Responses

Pain management

Score: 92.13/100

305 Total Patient Responses

Emergency Unit environment

Score: 99.04/100

312 Total Patient Responses

Responsiveness of staff

Score: 95.05/100

303 Total Patient Responses

Medication information

Score: 89.90/100

287 Total Patient Responses

Prioritisation

Score: 85.57/100

377 Total Patient Responses