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Patient experience survey

737

Happy Clients

868

Surveys Completed

Life Queenstown Private Hospital

Reporting Period: 2025-09-30 - 2026-09-30

Likely To Recommend Hospital

91.59%

868 Total Patient Responses

Overall Experience Score

8.49/10

868 Total Patient Responses

Admission staff

Score: 95.28/100

  • Yes

  • No

902 Total Patient Responses

Nursing staff

Score: 89.93/100

  • Always

  • Usually

  • Sometimes

  • Never

1059 Total Patient Responses

Doctors

Score: 95.73/100

  • Always

  • Usually

  • Sometimes

  • Never

967 Total Patient Responses

Pain management

Score: 92.52/100

  • Always

  • Usually

  • Sometimes

  • Never

939 Total Patient Responses

Hospital environment

Score: 87.42/100

  • Always

  • Usually

  • Sometimes

  • Never

1104 Total Patient Responses

Responsiveness of staff

Score: 87.87/100

  • Always

  • Usually

  • Sometimes

  • Never

962 Total Patient Responses

Medication information

Score: 81.29/100

  • Always

  • Usually

  • Sometimes

  • Never

1031 Total Patient Responses

Food

Score: 83.85/100

  • Always

  • Usually

  • Sometimes

  • Never

1093 Total Patient Responses

Discharge information

Score: 73.73/100

  • Yes

  • No

1038 Total Patient Responses

Likely To Recommend Hospital

91.03%

312 Total Patient Responses

Overall Experience Score

8.56/10

312 Total Patient Responses

Reception staff

Score: 97.07/100

307 Total Patient Responses

Nursing staff

Score: 96.03/100

338 Total Patient Responses

Doctors

Score: 92.22/100

327 Total Patient Responses

Pain management

Score: 94.04/100

302 Total Patient Responses

Emergency Unit environment

Score: 99.02/100

307 Total Patient Responses

Responsiveness of staff

Score: 94.70/100

302 Total Patient Responses

Medication information

Score: 91.61/100

286 Total Patient Responses

Prioritisation

Score: 87.13/100

368 Total Patient Responses