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Patient experience survey

749

Happy Clients

889

Surveys Completed

Life Queenstown Private Hospital

Reporting Period: 2025-08-21 - 2026-08-21

Likely To Recommend Hospital

91.22%

889 Total Patient Responses

Overall Experience Score

8.42/10

889 Total Patient Responses

Admission staff

Score: 94.88/100

  • Yes

  • No

924 Total Patient Responses

Nursing staff

Score: 89.18/100

  • Always

  • Usually

  • Sometimes

  • Never

1098 Total Patient Responses

Doctors

Score: 95.72/100

  • Always

  • Usually

  • Sometimes

  • Never

989 Total Patient Responses

Pain management

Score: 91.89/100

  • Always

  • Usually

  • Sometimes

  • Never

961 Total Patient Responses

Hospital environment

Score: 87.61/100

  • Always

  • Usually

  • Sometimes

  • Never

1127 Total Patient Responses

Responsiveness of staff

Score: 87.76/100

  • Always

  • Usually

  • Sometimes

  • Never

991 Total Patient Responses

Medication information

Score: 80.71/100

  • Always

  • Usually

  • Sometimes

  • Never

1066 Total Patient Responses

Food

Score: 84.76/100

  • Always

  • Usually

  • Sometimes

  • Never

1108 Total Patient Responses

Discharge information

Score: 73.79/100

  • Yes

  • No

1069 Total Patient Responses

Likely To Recommend Hospital

89.88%

316 Total Patient Responses

Overall Experience Score

8.45/10

316 Total Patient Responses

Reception staff

Score: 96.77/100

310 Total Patient Responses

Nursing staff

Score: 95.44/100

346 Total Patient Responses

Doctors

Score: 91.87/100

333 Total Patient Responses

Pain management

Score: 93.11/100

305 Total Patient Responses

Emergency Unit environment

Score: 99.03/100

310 Total Patient Responses

Responsiveness of staff

Score: 94.43/100

305 Total Patient Responses

Medication information

Score: 90.66/100

289 Total Patient Responses

Prioritisation

Score: 86.35/100

374 Total Patient Responses