Patient experience survey

763

Happy Clients

911

Surveys Completed

Life Queenstown Private Hospital

Reporting Period: 2025-06-21 - 2026-06-21

Likely To Recommend Hospital

91.22%

911 Total Patient Responses

Overall Experience Score

8.37/10

911 Total Patient Responses

Admission staff

Score: 94.95/100

  • Yes

  • No

946 Total Patient Responses

Nursing staff

Score: 89.12/100

  • Always

  • Usually

  • Sometimes

  • Never

1132 Total Patient Responses

Doctors

Score: 95.63/100

  • Always

  • Usually

  • Sometimes

  • Never

1014 Total Patient Responses

Pain management

Score: 91.24/100

  • Always

  • Usually

  • Sometimes

  • Never

988 Total Patient Responses

Hospital environment

Score: 88.38/100

  • Always

  • Usually

  • Sometimes

  • Never

1151 Total Patient Responses

Responsiveness of staff

Score: 87.58/100

  • Always

  • Usually

  • Sometimes

  • Never

1017 Total Patient Responses

Medication information

Score: 80.01/100

  • Always

  • Usually

  • Sometimes

  • Never

1093 Total Patient Responses

Food

Score: 83.81/100

  • Always

  • Usually

  • Sometimes

  • Never

1139 Total Patient Responses

Discharge information

Score: 73.41/100

  • Yes

  • No

1091 Total Patient Responses

Likely To Recommend Hospital

89.21%

315 Total Patient Responses

Overall Experience Score

8.35/10

315 Total Patient Responses

Reception staff

Score: 95.79/100

309 Total Patient Responses

Nursing staff

Score: 95.18/100

346 Total Patient Responses

Doctors

Score: 91.48/100

329 Total Patient Responses

Pain management

Score: 92.74/100

303 Total Patient Responses

Emergency Unit environment

Score: 99.03/100

309 Total Patient Responses

Responsiveness of staff

Score: 94.04/100

302 Total Patient Responses

Medication information

Score: 89.82/100

285 Total Patient Responses

Prioritisation

Score: 86.47/100

371 Total Patient Responses