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Patient experience survey

740

Happy Clients

863

Surveys Completed

Life Queenstown Private Hospital

Reporting Period: 2025-11-09 - 2026-11-09

Likely To Recommend Hospital

92.01%

863 Total Patient Responses

Overall Experience Score

8.57/10

863 Total Patient Responses

Admission staff

Score: 95.44/100

  • Yes

  • No

892 Total Patient Responses

Nursing staff

Score: 90.72/100

  • Always

  • Usually

  • Sometimes

  • Never

1048 Total Patient Responses

Doctors

Score: 96.33/100

  • Always

  • Usually

  • Sometimes

  • Never

957 Total Patient Responses

Pain management

Score: 93.30/100

  • Always

  • Usually

  • Sometimes

  • Never

927 Total Patient Responses

Hospital environment

Score: 87.96/100

  • Always

  • Usually

  • Sometimes

  • Never

1101 Total Patient Responses

Responsiveness of staff

Score: 89.01/100

  • Always

  • Usually

  • Sometimes

  • Never

955 Total Patient Responses

Medication information

Score: 82.07/100

  • Always

  • Usually

  • Sometimes

  • Never

1022 Total Patient Responses

Food

Score: 79.93/100

  • Always

  • Yes

  • No

  • Usually

  • Sometimes

  • Never

1069 Total Patient Responses

Discharge information

Score: 74.62/100

  • Yes

  • No

1031 Total Patient Responses

Likely To Recommend Hospital

90.36%

301 Total Patient Responses

Overall Experience Score

8.4/10

301 Total Patient Responses

Reception staff

Score: 96.62/100

296 Total Patient Responses

Nursing staff

Score: 95.73/100

329 Total Patient Responses

Doctors

Score: 91.39/100

318 Total Patient Responses

Pain management

Score: 93.79/100

290 Total Patient Responses

Emergency Unit environment

Score: 98.65/100

296 Total Patient Responses

Responsiveness of staff

Score: 94.18/100

292 Total Patient Responses

Medication information

Score: 91.37/100

278 Total Patient Responses

Prioritisation

Score: 85.97/100

360 Total Patient Responses