Patient experience survey

769

Happy Clients

927

Surveys Completed

Life Queenstown Private Hospital

Reporting Period: 2025-04-22 - 2026-04-22

Likely To Recommend Hospital

90.61%

927 Total Patient Responses

Overall Experience Score

8.29/10

927 Total Patient Responses

Admission staff

Score: 94.45/100

  • Yes

  • No

965 Total Patient Responses

Nursing staff

Score: 88.15/100

  • Always

  • Usually

  • Sometimes

  • Never

1154 Total Patient Responses

Doctors

Score: 95.26/100

  • Always

  • Usually

  • Sometimes

  • Never

1037 Total Patient Responses

Pain management

Score: 90.80/100

  • Always

  • Usually

  • Sometimes

  • Never

1003 Total Patient Responses

Hospital environment

Score: 88.20/100

  • Always

  • Usually

  • Sometimes

  • Never

1174 Total Patient Responses

Responsiveness of staff

Score: 86.79/100

  • Always

  • Usually

  • Sometimes

  • Never

1033 Total Patient Responses

Medication information

Score: 79.21/100

  • Always

  • Usually

  • Sometimes

  • Never

1108 Total Patient Responses

Food

Score: 83.34/100

  • Always

  • Usually

  • Sometimes

  • Never

1161 Total Patient Responses

Discharge information

Score: 71.79/100

  • Yes

  • No

1110 Total Patient Responses

Likely To Recommend Hospital

89.32%

309 Total Patient Responses

Overall Experience Score

8.22/10

309 Total Patient Responses

Reception staff

Score: 95.72/100

304 Total Patient Responses

Nursing staff

Score: 95.25/100

340 Total Patient Responses

Doctors

Score: 91.42/100

320 Total Patient Responses

Pain management

Score: 91.89/100

296 Total Patient Responses

Emergency Unit environment

Score: 99.01/100

304 Total Patient Responses

Responsiveness of staff

Score: 94.92/100

295 Total Patient Responses

Medication information

Score: 88.85/100

278 Total Patient Responses

Prioritisation

Score: 84.84/100

370 Total Patient Responses