Patient experience survey

345

Happy Clients

425

Surveys Completed

Life Queenstown Private Hospital

Reporting Period: 2017-04-24 - 2018-04-24

Likely To Recommend Hospital

84.32%

425 Total Patient Responses

Overall Experience Score

8.09/10

425 Total Patient Responses

Admission Staff

Score: 96.56/100

  • Yes

  • No

423 Total Patient Responses

Nursing Staff

Score: 89.06/100

425 Total Patient Responses

Doctors

Score: 96.04/100

424 Total Patient Responses

Pain Management

Score: 90.49/100

399 Total Patient Responses

Hospital Environment

Score: 88.20/100

418 Total Patient Responses

Responsiveness of Staff

Score: 86.12/100

374 Total Patient Responses

Medication Information

Score: 75.67/100

388 Total Patient Responses

Food

Score: 75.78/100

398 Total Patient Responses

Discharge Information

Score: 65.76/100

425 Total Patient Responses

Likely To Recommend Hospital

85.75%

131 Total Patient Responses

Overall Experience Score

8.31/10

131 Total Patient Responses

Reception Staff

Score: 97.71/100

131 Total Patient Responses

Nursing Staff

Score: 95.20/100

131 Total Patient Responses

Doctors

Score: 91.10/100

130 Total Patient Responses

Pain Management

Score: 94.44/100

126 Total Patient Responses

Emergency Unit Environment

Score: 96.09/100

128 Total Patient Responses

Responsiveness of Staff

Score: 97.64/100

127 Total Patient Responses

Medication Information

Score: 90.55/100

127 Total Patient Responses

PRIORITISATION

Score: 86.51/100

131 Total Patient Responses