Patient experience survey

746

Happy Clients

874

Surveys Completed

Life Queenstown Private Hospital

Reporting Period: 2025-10-20 - 2026-10-20

Likely To Recommend Hospital

91.99%

874 Total Patient Responses

Overall Experience Score

8.54/10

874 Total Patient Responses

Admission staff

Score: 95.49/100

  • Yes

  • No

908 Total Patient Responses

Nursing staff

Score: 90.43/100

  • Always

  • Usually

  • Sometimes

  • Never

1064 Total Patient Responses

Doctors

Score: 96.42/100

  • Always

  • Usually

  • Sometimes

  • Never

971 Total Patient Responses

Pain management

Score: 92.73/100

  • Always

  • Usually

  • Sometimes

  • Never

944 Total Patient Responses

Hospital environment

Score: 87.68/100

  • Always

  • Usually

  • Sometimes

  • Never

1113 Total Patient Responses

Responsiveness of staff

Score: 88.48/100

  • Always

  • Usually

  • Sometimes

  • Never

965 Total Patient Responses

Medication information

Score: 81.63/100

  • Always

  • Usually

  • Sometimes

  • Never

1038 Total Patient Responses

Food

Score: 84.03/100

  • Always

  • Usually

  • Sometimes

  • Never

1099 Total Patient Responses

Discharge information

Score: 74.20/100

  • Yes

  • No

1047 Total Patient Responses

Likely To Recommend Hospital

90.94%

309 Total Patient Responses

Overall Experience Score

8.48/10

309 Total Patient Responses

Reception staff

Score: 97.36/100

303 Total Patient Responses

Nursing staff

Score: 95.92/100

336 Total Patient Responses

Doctors

Score: 91.62/100

326 Total Patient Responses

Pain management

Score: 93.98/100

299 Total Patient Responses

Emergency Unit environment

Score: 99.01/100

304 Total Patient Responses

Responsiveness of staff

Score: 94.33/100

300 Total Patient Responses

Medication information

Score: 91.61/100

286 Total Patient Responses

Prioritisation

Score: 86.90/100

368 Total Patient Responses