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Patient experience survey

713

Happy Clients

846

Surveys Completed

Life Queenstown Private Hospital

Reporting Period: 2024-04-17 - 2025-04-17

Likely To Recommend Hospital

91.96%

846 Total Patient Responses

Overall Experience Score

8.43/10

846 Total Patient Responses

Admission staff

Score: 95.76/100

  • Yes

  • No

875 Total Patient Responses

Nursing staff

Score: 90.60/100

  • Always

  • Usually

  • Sometimes

  • Never

1040 Total Patient Responses

Doctors

Score: 96.83/100

  • Always

  • Usually

  • Sometimes

  • Never

936 Total Patient Responses

Pain management

Score: 92.82/100

  • Always

  • Usually

  • Sometimes

  • Never

917 Total Patient Responses

Hospital environment

Score: 88.84/100

  • Always

  • Usually

  • Sometimes

  • Never

1083 Total Patient Responses

Responsiveness of staff

Score: 90.67/100

  • Always

  • Usually

  • Sometimes

  • Never

933 Total Patient Responses

Medication information

Score: 83.03/100

  • Always

  • Usually

  • Sometimes

  • Never

987 Total Patient Responses

Food

Score: 78.55/100

  • Always

  • Usually

  • Sometimes

  • Never

1073 Total Patient Responses

Discharge information

Score: 73.70/100

  • Yes

  • No

1007 Total Patient Responses

Likely To Recommend Hospital

86.3%

387 Total Patient Responses

Overall Experience Score

7.78/10

387 Total Patient Responses

Reception staff

Score: 94.26/100

383 Total Patient Responses

Nursing staff

Score: 93.00/100

432 Total Patient Responses

Doctors

Score: 88.51/100

412 Total Patient Responses

Pain management

Score: 89.56/100

364 Total Patient Responses

Emergency Unit environment

Score: 96.87/100

383 Total Patient Responses

Responsiveness of staff

Score: 90.30/100

371 Total Patient Responses

Medication information

Score: 87.54/100

353 Total Patient Responses

Prioritisation

Score: 79.84/100

465 Total Patient Responses