Patient experience survey

283

Happy Clients

349

Surveys Completed

Life Queenstown Private Hospital

Reporting Period: 2017-12-10 - 2018-12-10

Likely To Recommend Hospital

84.92%

349 Total Patient Responses

Overall Experience Score

8.12/10

349 Total Patient Responses

Admission Staff

Score: 96.97/100

  • Yes

  • No

348 Total Patient Responses

Nursing Staff

Score: 90.20/100

349 Total Patient Responses

Doctors

Score: 96.81/100

349 Total Patient Responses

Pain Management

Score: 88.82/100

331 Total Patient Responses

Hospital Environment

Score: 88.06/100

344 Total Patient Responses

Responsiveness of Staff

Score: 87.43/100

315 Total Patient Responses

Medication Information

Score: 75.18/100

326 Total Patient Responses

Food

Score: 69.74/100

339 Total Patient Responses

Discharge Information

Score: 61.75/100

349 Total Patient Responses

Likely To Recommend Hospital

85.44%

103 Total Patient Responses

Overall Experience Score

8.10/10

103 Total Patient Responses

Reception Staff

Score: 97.03/100

101 Total Patient Responses

Nursing Staff

Score: 95.53/100

103 Total Patient Responses

Doctors

Score: 89.14/100

103 Total Patient Responses

Pain Management

Score: 93.88/100

98 Total Patient Responses

Emergency Unit Environment

Score: 98.02/100

101 Total Patient Responses

Responsiveness of Staff

Score: 97.00/100

100 Total Patient Responses

Medication Information

Score: 91.49/100

94 Total Patient Responses

PRIORITISATION

Score: 86.16/100

101 Total Patient Responses