×

Patient experience survey

767

Happy Clients

917

Surveys Completed

Life Queenstown Private Hospital

Reporting Period: 2024-11-19 - 2025-11-19

Likely To Recommend Hospital

91.93%

917 Total Patient Responses

Overall Experience Score

8.36/10

917 Total Patient Responses

Admission staff

Score: 95.58/100

  • Yes

  • No

952 Total Patient Responses

Nursing staff

Score: 89.42/100

  • Always

  • Usually

  • Sometimes

  • Never

1126 Total Patient Responses

Doctors

Score: 96.30/100

  • Always

  • Usually

  • Sometimes

  • Never

1013 Total Patient Responses

Pain management

Score: 91.92/100

  • Always

  • Usually

  • Sometimes

  • Never

1003 Total Patient Responses

Hospital environment

Score: 88.89/100

  • Always

  • Usually

  • Sometimes

  • Never

1155 Total Patient Responses

Responsiveness of staff

Score: 88.94/100

  • Always

  • Usually

  • Sometimes

  • Never

1029 Total Patient Responses

Medication information

Score: 81.50/100

  • Always

  • Usually

  • Sometimes

  • Never

1082 Total Patient Responses

Food

Score: 82.38/100

  • Always

  • Usually

  • Sometimes

  • Never

1142 Total Patient Responses

Discharge information

Score: 72.52/100

  • Yes

  • No

1099 Total Patient Responses

Likely To Recommend Hospital

89.72%

360 Total Patient Responses

Overall Experience Score

8.19/10

360 Total Patient Responses

Reception staff

Score: 95.18/100

353 Total Patient Responses

Nursing staff

Score: 94.79/100

396 Total Patient Responses

Doctors

Score: 91.29/100

376 Total Patient Responses

Pain management

Score: 90.64/100

342 Total Patient Responses

Emergency Unit environment

Score: 98.03/100

356 Total Patient Responses

Responsiveness of staff

Score: 93.57/100

342 Total Patient Responses

Medication information

Score: 90.72/100

334 Total Patient Responses

Prioritisation

Score: 82.41/100

430 Total Patient Responses