Patient experience survey

758

Happy Clients

910

Surveys Completed

Life Queenstown Private Hospital

Reporting Period: 2025-04-02 - 2026-04-02

Likely To Recommend Hospital

91.21%

910 Total Patient Responses

Overall Experience Score

8.33/10

910 Total Patient Responses

Admission staff

Score: 94.73/100

  • Yes

  • No

947 Total Patient Responses

Nursing staff

Score: 88.77/100

  • Always

  • Usually

  • Sometimes

  • Never

1125 Total Patient Responses

Doctors

Score: 95.46/100

  • Always

  • Usually

  • Sometimes

  • Never

1015 Total Patient Responses

Pain management

Score: 91.14/100

  • Always

  • Usually

  • Sometimes

  • Never

983 Total Patient Responses

Hospital environment

Score: 88.24/100

  • Always

  • Usually

  • Sometimes

  • Never

1151 Total Patient Responses

Responsiveness of staff

Score: 87.29/100

  • Always

  • Usually

  • Sometimes

  • Never

1015 Total Patient Responses

Medication information

Score: 79.72/100

  • Always

  • Usually

  • Sometimes

  • Never

1082 Total Patient Responses

Food

Score: 83.33/100

  • Always

  • Usually

  • Sometimes

  • Never

1141 Total Patient Responses

Discharge information

Score: 72.14/100

  • Yes

  • No

1085 Total Patient Responses

Likely To Recommend Hospital

89.81%

314 Total Patient Responses

Overall Experience Score

8.25/10

314 Total Patient Responses

Reception staff

Score: 95.78/100

308 Total Patient Responses

Nursing staff

Score: 95.33/100

346 Total Patient Responses

Doctors

Score: 91.45/100

326 Total Patient Responses

Pain management

Score: 92.38/100

302 Total Patient Responses

Emergency Unit environment

Score: 99.03/100

308 Total Patient Responses

Responsiveness of staff

Score: 95.62/100

297 Total Patient Responses

Medication information

Score: 89.40/100

283 Total Patient Responses

Prioritisation

Score: 84.67/100

378 Total Patient Responses