Patient experience survey

751

Happy Clients

882

Surveys Completed

Life Queenstown Private Hospital

Reporting Period: 2024-10-02 - 2025-10-02

Likely To Recommend Hospital

92.74%

882 Total Patient Responses

Overall Experience Score

8.51/10

882 Total Patient Responses

Admission staff

Score: 95.88/100

  • Yes

  • No

913 Total Patient Responses

Nursing staff

Score: 90.60/100

  • Always

  • Usually

  • Sometimes

  • Never

1079 Total Patient Responses

Doctors

Score: 96.95/100

  • Always

  • Usually

  • Sometimes

  • Never

972 Total Patient Responses

Pain management

Score: 93.23/100

  • Always

  • Usually

  • Sometimes

  • Never

959 Total Patient Responses

Hospital environment

Score: 89.63/100

  • Always

  • Usually

  • Sometimes

  • Never

1112 Total Patient Responses

Responsiveness of staff

Score: 90.48/100

  • Always

  • Usually

  • Sometimes

  • Never

984 Total Patient Responses

Medication information

Score: 82.58/100

  • Always

  • Usually

  • Sometimes

  • Never

1031 Total Patient Responses

Food

Score: 81.11/100

  • Always

  • Usually

  • Sometimes

  • Never

1095 Total Patient Responses

Discharge information

Score: 74.15/100

  • Yes

  • No

1050 Total Patient Responses

Likely To Recommend Hospital

88.63%

352 Total Patient Responses

Overall Experience Score

8.01/10

352 Total Patient Responses

Reception staff

Score: 94.51/100

346 Total Patient Responses

Nursing staff

Score: 94.40/100

387 Total Patient Responses

Doctors

Score: 90.57/100

368 Total Patient Responses

Pain management

Score: 89.97/100

329 Total Patient Responses

Emergency Unit environment

Score: 97.12/100

347 Total Patient Responses

Responsiveness of staff

Score: 92.77/100

332 Total Patient Responses

Medication information

Score: 90.06/100

322 Total Patient Responses

Prioritisation

Score: 80.95/100

425 Total Patient Responses