Patient experience survey

754

Happy Clients

909

Surveys Completed

Life Queenstown Private Hospital

Reporting Period: 2025-03-13 - 2026-03-13

Likely To Recommend Hospital

91.2%

909 Total Patient Responses

Overall Experience Score

8.29/10

909 Total Patient Responses

Admission staff

Score: 94.67/100

  • Yes

  • No

947 Total Patient Responses

Nursing staff

Score: 88.74/100

  • Always

  • Usually

  • Sometimes

  • Never

1129 Total Patient Responses

Doctors

Score: 95.42/100

  • Always

  • Usually

  • Sometimes

  • Never

1015 Total Patient Responses

Pain management

Score: 90.77/100

  • Always

  • Usually

  • Sometimes

  • Never

989 Total Patient Responses

Hospital environment

Score: 88.36/100

  • Always

  • Usually

  • Sometimes

  • Never

1153 Total Patient Responses

Responsiveness of staff

Score: 87.22/100

  • Always

  • Usually

  • Sometimes

  • Never

1024 Total Patient Responses

Medication information

Score: 80.00/100

  • Always

  • Usually

  • Sometimes

  • Never

1081 Total Patient Responses

Food

Score: 83.01/100

  • Always

  • Usually

  • Sometimes

  • Never

1138 Total Patient Responses

Discharge information

Score: 72.17/100

  • Yes

  • No

1081 Total Patient Responses

Likely To Recommend Hospital

90%

310 Total Patient Responses

Overall Experience Score

8.35/10

310 Total Patient Responses

Reception staff

Score: 96.05/100

304 Total Patient Responses

Nursing staff

Score: 95.67/100

339 Total Patient Responses

Doctors

Score: 92.36/100

322 Total Patient Responses

Pain management

Score: 92.95/100

298 Total Patient Responses

Emergency Unit environment

Score: 99.01/100

304 Total Patient Responses

Responsiveness of staff

Score: 95.92/100

294 Total Patient Responses

Medication information

Score: 89.79/100

284 Total Patient Responses

Prioritisation

Score: 85.71/100

371 Total Patient Responses