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Patient experience survey

755

Happy Clients

889

Surveys Completed

Life Queenstown Private Hospital

Reporting Period: 2024-09-12 - 2025-09-12

Likely To Recommend Hospital

92.46%

889 Total Patient Responses

Overall Experience Score

8.49/10

889 Total Patient Responses

Admission staff

Score: 95.91/100

  • Yes

  • No

920 Total Patient Responses

Nursing staff

Score: 90.47/100

  • Always

  • Usually

  • Sometimes

  • Never

1088 Total Patient Responses

Doctors

Score: 96.98/100

  • Always

  • Usually

  • Sometimes

  • Never

979 Total Patient Responses

Pain management

Score: 93.55/100

  • Always

  • Usually

  • Sometimes

  • Never

964 Total Patient Responses

Hospital environment

Score: 89.47/100

  • Always

  • Usually

  • Sometimes

  • Never

1124 Total Patient Responses

Responsiveness of staff

Score: 90.59/100

  • Always

  • Usually

  • Sometimes

  • Never

989 Total Patient Responses

Medication information

Score: 82.71/100

  • Always

  • Usually

  • Sometimes

  • Never

1033 Total Patient Responses

Food

Score: 80.54/100

  • Always

  • Usually

  • Sometimes

  • Never

1107 Total Patient Responses

Discharge information

Score: 73.62/100

  • Yes

  • No

1058 Total Patient Responses

Likely To Recommend Hospital

87.13%

365 Total Patient Responses

Overall Experience Score

7.91/10

365 Total Patient Responses

Reception staff

Score: 94.15/100

359 Total Patient Responses

Nursing staff

Score: 94.31/100

399 Total Patient Responses

Doctors

Score: 90.03/100

382 Total Patient Responses

Pain management

Score: 89.41/100

340 Total Patient Responses

Emergency Unit environment

Score: 97.21/100

359 Total Patient Responses

Responsiveness of staff

Score: 92.46/100

345 Total Patient Responses

Medication information

Score: 88.96/100

335 Total Patient Responses

Prioritisation

Score: 80.31/100

443 Total Patient Responses