Patient experience survey

749

Happy Clients

891

Surveys Completed

Life Queenstown Private Hospital

Reporting Period: 2024-10-23 - 2025-10-23

Likely To Recommend Hospital

91.7%

891 Total Patient Responses

Overall Experience Score

8.4/10

891 Total Patient Responses

Admission staff

Score: 95.40/100

  • Yes

  • No

923 Total Patient Responses

Nursing staff

Score: 89.72/100

  • Always

  • Usually

  • Sometimes

  • Never

1097 Total Patient Responses

Doctors

Score: 96.53/100

  • Always

  • Usually

  • Sometimes

  • Never

983 Total Patient Responses

Pain management

Score: 92.50/100

  • Always

  • Usually

  • Sometimes

  • Never

977 Total Patient Responses

Hospital environment

Score: 89.05/100

  • Always

  • Usually

  • Sometimes

  • Never

1122 Total Patient Responses

Responsiveness of staff

Score: 89.52/100

  • Always

  • Usually

  • Sometimes

  • Never

1001 Total Patient Responses

Medication information

Score: 82.06/100

  • Always

  • Usually

  • Sometimes

  • Never

1037 Total Patient Responses

Food

Score: 81.65/100

  • Always

  • Usually

  • Sometimes

  • Never

1104 Total Patient Responses

Discharge information

Score: 73.29/100

  • Yes

  • No

1061 Total Patient Responses

Likely To Recommend Hospital

88.8%

357 Total Patient Responses

Overall Experience Score

8.04/10

357 Total Patient Responses

Reception staff

Score: 94.59/100

351 Total Patient Responses

Nursing staff

Score: 94.41/100

394 Total Patient Responses

Doctors

Score: 90.61/100

374 Total Patient Responses

Pain management

Score: 90.18/100

336 Total Patient Responses

Emergency Unit environment

Score: 97.45/100

353 Total Patient Responses

Responsiveness of staff

Score: 93.24/100

340 Total Patient Responses

Medication information

Score: 90.21/100

327 Total Patient Responses

Prioritisation

Score: 81.51/100

429 Total Patient Responses