Patient experience survey

773

Happy Clients

908

Surveys Completed

Life Queenstown Private Hospital

Reporting Period: 2024-08-21 - 2025-08-21

Likely To Recommend Hospital

92.63%

908 Total Patient Responses

Overall Experience Score

8.51/10

908 Total Patient Responses

Admission staff

Score: 95.88/100

  • Yes

  • No

940 Total Patient Responses

Nursing staff

Score: 90.61/100

  • Always

  • Usually

  • Sometimes

  • Never

1110 Total Patient Responses

Doctors

Score: 96.79/100

  • Always

  • Usually

  • Sometimes

  • Never

1000 Total Patient Responses

Pain management

Score: 93.58/100

  • Always

  • Usually

  • Sometimes

  • Never

980 Total Patient Responses

Hospital environment

Score: 89.37/100

  • Always

  • Usually

  • Sometimes

  • Never

1150 Total Patient Responses

Responsiveness of staff

Score: 90.67/100

  • Always

  • Usually

  • Sometimes

  • Never

1004 Total Patient Responses

Medication information

Score: 82.86/100

  • Always

  • Usually

  • Sometimes

  • Never

1055 Total Patient Responses

Food

Score: 79.50/100

  • Always

  • Usually

  • Sometimes

  • Never

1127 Total Patient Responses

Discharge information

Score: 73.73/100

  • Yes

  • No

1083 Total Patient Responses

Likely To Recommend Hospital

87.64%

356 Total Patient Responses

Overall Experience Score

7.92/10

356 Total Patient Responses

Reception staff

Score: 94.30/100

351 Total Patient Responses

Nursing staff

Score: 94.67/100

389 Total Patient Responses

Doctors

Score: 90.49/100

375 Total Patient Responses

Pain management

Score: 90.15/100

335 Total Patient Responses

Emergency Unit environment

Score: 97.15/100

351 Total Patient Responses

Responsiveness of staff

Score: 92.58/100

337 Total Patient Responses

Medication information

Score: 89.60/100

327 Total Patient Responses

Prioritisation

Score: 80.69/100

432 Total Patient Responses