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Patient experience survey

765

Happy Clients

917

Surveys Completed

Life Queenstown Private Hospital

Reporting Period: 2025-02-20 - 2026-02-20

Likely To Recommend Hospital

91.49%

917 Total Patient Responses

Overall Experience Score

8.34/10

917 Total Patient Responses

Admission staff

Score: 95.04/100

  • Yes

  • No

956 Total Patient Responses

Nursing staff

Score: 88.99/100

  • Always

  • Usually

  • Sometimes

  • Never

1130 Total Patient Responses

Doctors

Score: 96.01/100

  • Always

  • Usually

  • Sometimes

  • Never

1013 Total Patient Responses

Pain management

Score: 91.03/100

  • Always

  • Usually

  • Sometimes

  • Never

1000 Total Patient Responses

Hospital environment

Score: 88.72/100

  • Always

  • Usually

  • Sometimes

  • Never

1156 Total Patient Responses

Responsiveness of staff

Score: 88.03/100

  • Always

  • Usually

  • Sometimes

  • Never

1030 Total Patient Responses

Medication information

Score: 80.98/100

  • Always

  • Usually

  • Sometimes

  • Never

1088 Total Patient Responses

Food

Score: 82.66/100

  • Always

  • Usually

  • Sometimes

  • Never

1147 Total Patient Responses

Discharge information

Score: 72.30/100

  • Yes

  • No

1093 Total Patient Responses

Likely To Recommend Hospital

90.53%

317 Total Patient Responses

Overall Experience Score

8.39/10

317 Total Patient Responses

Reception staff

Score: 96.46/100

311 Total Patient Responses

Nursing staff

Score: 96.09/100

347 Total Patient Responses

Doctors

Score: 92.02/100

331 Total Patient Responses

Pain management

Score: 92.46/100

305 Total Patient Responses

Emergency Unit environment

Score: 99.04/100

311 Total Patient Responses

Responsiveness of staff

Score: 96.36/100

302 Total Patient Responses

Medication information

Score: 90.07/100

292 Total Patient Responses

Prioritisation

Score: 85.82/100

377 Total Patient Responses