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Patient experience survey

717

Happy Clients

846

Surveys Completed

Life Queenstown Private Hospital

Reporting Period: 2024-04-30 - 2025-04-30

Likely To Recommend Hospital

91.96%

846 Total Patient Responses

Overall Experience Score

8.48/10

846 Total Patient Responses

Admission staff

Score: 95.76/100

  • Yes

  • No

875 Total Patient Responses

Nursing staff

Score: 90.99/100

  • Always

  • Usually

  • Sometimes

  • Never

1041 Total Patient Responses

Doctors

Score: 96.83/100

  • Always

  • Usually

  • Sometimes

  • Never

934 Total Patient Responses

Pain management

Score: 92.92/100

  • Always

  • Usually

  • Sometimes

  • Never

918 Total Patient Responses

Hospital environment

Score: 89.03/100

  • Always

  • Usually

  • Sometimes

  • Never

1087 Total Patient Responses

Responsiveness of staff

Score: 90.71/100

  • Always

  • Usually

  • Sometimes

  • Never

936 Total Patient Responses

Medication information

Score: 83.16/100

  • Always

  • Usually

  • Sometimes

  • Never

984 Total Patient Responses

Food

Score: 78.78/100

  • Always

  • Usually

  • Sometimes

  • Never

1071 Total Patient Responses

Discharge information

Score: 73.23/100

  • Yes

  • No

1011 Total Patient Responses

Likely To Recommend Hospital

87.2%

383 Total Patient Responses

Overall Experience Score

7.86/10

383 Total Patient Responses

Reception staff

Score: 94.46/100

379 Total Patient Responses

Nursing staff

Score: 93.52/100

425 Total Patient Responses

Doctors

Score: 89.30/100

409 Total Patient Responses

Pain management

Score: 90.28/100

360 Total Patient Responses

Emergency Unit environment

Score: 97.09/100

378 Total Patient Responses

Responsiveness of staff

Score: 90.93/100

364 Total Patient Responses

Medication information

Score: 88.29/100

350 Total Patient Responses

Prioritisation

Score: 80.18/100

462 Total Patient Responses