Patient experience survey

740

Happy Clients

873

Surveys Completed

Life Queenstown Private Hospital

Reporting Period: 2024-06-19 - 2025-06-19

Likely To Recommend Hospital

92.79%

873 Total Patient Responses

Overall Experience Score

8.48/10

873 Total Patient Responses

Admission staff

Score: 96.30/100

  • Yes

  • No

902 Total Patient Responses

Nursing staff

Score: 90.65/100

  • Always

  • Usually

  • Sometimes

  • Never

1070 Total Patient Responses

Doctors

Score: 97.15/100

  • Always

  • Usually

  • Sometimes

  • Never

959 Total Patient Responses

Pain management

Score: 93.20/100

  • Always

  • Usually

  • Sometimes

  • Never

944 Total Patient Responses

Hospital environment

Score: 89.04/100

  • Always

  • Usually

  • Sometimes

  • Never

1109 Total Patient Responses

Responsiveness of staff

Score: 90.28/100

  • Always

  • Usually

  • Sometimes

  • Never

964 Total Patient Responses

Medication information

Score: 83.62/100

  • Always

  • Usually

  • Sometimes

  • Never

1015 Total Patient Responses

Food

Score: 79.37/100

  • Always

  • Usually

  • Sometimes

  • Never

1088 Total Patient Responses

Discharge information

Score: 74.23/100

  • Yes

  • No

1041 Total Patient Responses

Likely To Recommend Hospital

87.4%

357 Total Patient Responses

Overall Experience Score

7.81/10

357 Total Patient Responses

Reception staff

Score: 94.60/100

352 Total Patient Responses

Nursing staff

Score: 94.39/100

392 Total Patient Responses

Doctors

Score: 89.85/100

382 Total Patient Responses

Pain management

Score: 90.18/100

336 Total Patient Responses

Emergency Unit environment

Score: 97.44/100

352 Total Patient Responses

Responsiveness of staff

Score: 92.56/100

336 Total Patient Responses

Medication information

Score: 88.79/100

330 Total Patient Responses

Prioritisation

Score: 79.92/100

433 Total Patient Responses