Patient experience survey

760

Happy Clients

893

Surveys Completed

Life Queenstown Private Hospital

Reporting Period: 2024-09-10 - 2025-09-10

Likely To Recommend Hospital

92.49%

893 Total Patient Responses

Overall Experience Score

8.51/10

893 Total Patient Responses

Admission staff

Score: 95.93/100

  • Yes

  • No

924 Total Patient Responses

Nursing staff

Score: 90.52/100

  • Always

  • Usually

  • Sometimes

  • Never

1091 Total Patient Responses

Doctors

Score: 97.02/100

  • Always

  • Usually

  • Sometimes

  • Never

981 Total Patient Responses

Pain management

Score: 93.59/100

  • Always

  • Usually

  • Sometimes

  • Never

969 Total Patient Responses

Hospital environment

Score: 89.58/100

  • Always

  • Usually

  • Sometimes

  • Never

1127 Total Patient Responses

Responsiveness of staff

Score: 90.76/100

  • Always

  • Usually

  • Sometimes

  • Never

994 Total Patient Responses

Medication information

Score: 82.85/100

  • Always

  • Usually

  • Sometimes

  • Never

1037 Total Patient Responses

Food

Score: 80.51/100

  • Always

  • Usually

  • Sometimes

  • Never

1111 Total Patient Responses

Discharge information

Score: 73.68/100

  • Yes

  • No

1063 Total Patient Responses

Likely To Recommend Hospital

87.25%

361 Total Patient Responses

Overall Experience Score

7.92/10

361 Total Patient Responses

Reception staff

Score: 94.10/100

356 Total Patient Responses

Nursing staff

Score: 94.39/100

395 Total Patient Responses

Doctors

Score: 90.11/100

378 Total Patient Responses

Pain management

Score: 89.61/100

337 Total Patient Responses

Emergency Unit environment

Score: 97.19/100

356 Total Patient Responses

Responsiveness of staff

Score: 92.38/100

341 Total Patient Responses

Medication information

Score: 89.16/100

332 Total Patient Responses

Prioritisation

Score: 80.29/100

437 Total Patient Responses