Patient experience survey

288

Happy Clients

343

Surveys Completed

Life East London Private Hospital

Reporting Period: 2024-11-09 - 2025-11-09

Likely To Recommend Hospital

88.63%

343 Total Patient Responses

Overall Experience Score

8.4/10

343 Total Patient Responses

Admission staff

Score: 94.59/100

  • Yes

  • No

341 Total Patient Responses

Nursing staff

Score: 87.97/100

  • Always

  • Usually

  • Sometimes

  • Never

426 Total Patient Responses

Doctors

Score: 93.36/100

  • Always

  • Usually

  • Sometimes

  • Never

399 Total Patient Responses

Pain management

Score: 90.72/100

  • Always

  • Usually

  • Sometimes

  • Never

361 Total Patient Responses

Hospital environment

Score: 87.17/100

  • Always

  • Usually

  • Sometimes

  • Never

451 Total Patient Responses

Responsiveness of staff

Score: 86.30/100

  • Always

  • Usually

  • Sometimes

  • Never

377 Total Patient Responses

Medication information

Score: 77.06/100

  • Always

  • Usually

  • Sometimes

  • Never

414 Total Patient Responses

Food

Score: 85.72/100

  • Always

  • Usually

  • Sometimes

  • Never

428 Total Patient Responses

Discharge information

Score: 69.62/100

  • Yes

  • No

419 Total Patient Responses

Likely To Recommend Hospital

100%

1 Total Patient Responses

Overall Experience Score

10/10

1 Total Patient Responses

Reception staff

Score: 100.00/100

1 Total Patient Responses

Nursing staff

Score: 100.00/100

1 Total Patient Responses

Doctors

Score: 100.00/100

1 Total Patient Responses

Pain management

Score: 100.00/100

1 Total Patient Responses

Emergency Unit environment

Score: 100.00/100

1 Total Patient Responses

Responsiveness of staff

Score: 100.00/100

1 Total Patient Responses

Medication information

Score: 100.00/100

1 Total Patient Responses

Prioritisation

Score: /100

1 Total Patient Responses