Patient experience survey

284

Happy Clients

344

Surveys Completed

Life East London Private Hospital

Reporting Period: 2025-09-03 - 2026-09-03

Likely To Recommend Hospital

87.21%

344 Total Patient Responses

Overall Experience Score

8.26/10

344 Total Patient Responses

Admission staff

Score: 93.81/100

  • Yes

  • No

337 Total Patient Responses

Nursing staff

Score: 87.15/100

  • Always

  • Usually

  • Sometimes

  • Never

424 Total Patient Responses

Doctors

Score: 92.81/100

  • Always

  • Usually

  • Sometimes

  • Never

401 Total Patient Responses

Pain management

Score: 89.76/100

  • Always

  • Usually

  • Sometimes

  • Never

359 Total Patient Responses

Hospital environment

Score: 88.38/100

  • Always

  • Usually

  • Sometimes

  • Never

452 Total Patient Responses

Responsiveness of staff

Score: 87.63/100

  • Always

  • Usually

  • Sometimes

  • Never

374 Total Patient Responses

Medication information

Score: 76.37/100

  • Always

  • Usually

  • Sometimes

  • Never

418 Total Patient Responses

Food

Score: 86.43/100

  • Always

  • Usually

  • Sometimes

  • Never

419 Total Patient Responses

Discharge information

Score: 69.62/100

  • Yes

  • No

407 Total Patient Responses

Likely To Recommend Hospital

100%

1 Total Patient Responses

Overall Experience Score

10/10

1 Total Patient Responses

Reception staff

Score: 100.00/100

1 Total Patient Responses

Nursing staff

Score: 100.00/100

1 Total Patient Responses

Doctors

Score: 100.00/100

1 Total Patient Responses

Pain management

Score: 100.00/100

1 Total Patient Responses

Emergency Unit environment

Score: 100.00/100

1 Total Patient Responses

Responsiveness of staff

Score: 100.00/100

1 Total Patient Responses

Medication information

Score: 100.00/100

1 Total Patient Responses

Prioritisation

Score: /100

1 Total Patient Responses