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Patient experience survey

290

Happy Clients

352

Surveys Completed

Life East London Private Hospital

Reporting Period: 2025-10-12 - 2026-10-12

Likely To Recommend Hospital

87.22%

352 Total Patient Responses

Overall Experience Score

8.24/10

352 Total Patient Responses

Admission staff

Score: 93.05/100

  • Yes

  • No

346 Total Patient Responses

Nursing staff

Score: 86.79/100

  • Always

  • Usually

  • Sometimes

  • Never

433 Total Patient Responses

Doctors

Score: 92.12/100

  • Always

  • Usually

  • Sometimes

  • Never

415 Total Patient Responses

Pain management

Score: 89.30/100

  • Always

  • Usually

  • Sometimes

  • Never

370 Total Patient Responses

Hospital environment

Score: 87.68/100

  • Always

  • Usually

  • Sometimes

  • Never

465 Total Patient Responses

Responsiveness of staff

Score: 87.24/100

  • Always

  • Usually

  • Sometimes

  • Never

387 Total Patient Responses

Medication information

Score: 76.49/100

  • Always

  • Usually

  • Sometimes

  • Never

427 Total Patient Responses

Food

Score: 86.15/100

  • Always

  • Usually

  • Sometimes

  • Never

427 Total Patient Responses

Discharge information

Score: 70.45/100

  • Yes

  • No

420 Total Patient Responses

Likely To Recommend Hospital

100%

1 Total Patient Responses

Overall Experience Score

10/10

1 Total Patient Responses

Reception staff

Score: 100.00/100

1 Total Patient Responses

Nursing staff

Score: 100.00/100

1 Total Patient Responses

Doctors

Score: 100.00/100

1 Total Patient Responses

Pain management

Score: 100.00/100

1 Total Patient Responses

Emergency Unit environment

Score: 100.00/100

1 Total Patient Responses

Responsiveness of staff

Score: 100.00/100

1 Total Patient Responses

Medication information

Score: 100.00/100

1 Total Patient Responses

Prioritisation

Score: /100

1 Total Patient Responses