Patient experience survey

283

Happy Clients

352

Surveys Completed

Life East London Private Hospital

Reporting Period: 2025-05-05 - 2026-05-05

Likely To Recommend Hospital

87.79%

352 Total Patient Responses

Overall Experience Score

8.04/10

352 Total Patient Responses

Admission staff

Score: 94.47/100

  • Yes

  • No

344 Total Patient Responses

Nursing staff

Score: 86.89/100

  • Always

  • Usually

  • Sometimes

  • Never

443 Total Patient Responses

Doctors

Score: 92.85/100

  • Always

  • Usually

  • Sometimes

  • Never

420 Total Patient Responses

Pain management

Score: 90.59/100

  • Always

  • Usually

  • Sometimes

  • Never

374 Total Patient Responses

Hospital environment

Score: 88.77/100

  • Always

  • Usually

  • Sometimes

  • Never

462 Total Patient Responses

Responsiveness of staff

Score: 86.15/100

  • Always

  • Usually

  • Sometimes

  • Never

395 Total Patient Responses

Medication information

Score: 77.17/100

  • Always

  • Usually

  • Sometimes

  • Never

428 Total Patient Responses

Food

Score: 85.63/100

  • Always

  • Usually

  • Sometimes

  • Never

437 Total Patient Responses

Discharge information

Score: 69.83/100

  • Yes

  • No

422 Total Patient Responses

Likely To Recommend Hospital

100%

1 Total Patient Responses

Overall Experience Score

10/10

1 Total Patient Responses

Reception staff

Score: 100.00/100

1 Total Patient Responses

Nursing staff

Score: 100.00/100

1 Total Patient Responses

Doctors

Score: 100.00/100

1 Total Patient Responses

Pain management

Score: 100.00/100

1 Total Patient Responses

Emergency Unit environment

Score: 100.00/100

1 Total Patient Responses

Responsiveness of staff

Score: 100.00/100

1 Total Patient Responses

Medication information

Score: 100.00/100

1 Total Patient Responses

Prioritisation

Score: /100

1 Total Patient Responses