Patient experience survey

280

Happy Clients

342

Surveys Completed

Life East London Private Hospital

Reporting Period: 2025-07-20 - 2026-07-20

Likely To Recommend Hospital

86.55%

342 Total Patient Responses

Overall Experience Score

8.19/10

342 Total Patient Responses

Admission staff

Score: 93.79/100

  • Yes

  • No

336 Total Patient Responses

Nursing staff

Score: 86.50/100

  • Always

  • Usually

  • Sometimes

  • Never

424 Total Patient Responses

Doctors

Score: 92.38/100

  • Always

  • Usually

  • Sometimes

  • Never

404 Total Patient Responses

Pain management

Score: 89.08/100

  • Always

  • Usually

  • Sometimes

  • Never

362 Total Patient Responses

Hospital environment

Score: 88.19/100

  • Always

  • Usually

  • Sometimes

  • Never

457 Total Patient Responses

Responsiveness of staff

Score: 85.36/100

  • Always

  • Usually

  • Sometimes

  • Never

381 Total Patient Responses

Medication information

Score: 76.90/100

  • Always

  • Usually

  • Sometimes

  • Never

413 Total Patient Responses

Food

Score: 85.48/100

  • Always

  • Usually

  • Sometimes

  • Never

422 Total Patient Responses

Discharge information

Score: 70.26/100

  • Yes

  • No

401 Total Patient Responses

Likely To Recommend Hospital

100%

1 Total Patient Responses

Overall Experience Score

10/10

1 Total Patient Responses

Reception staff

Score: 100.00/100

1 Total Patient Responses

Nursing staff

Score: 100.00/100

1 Total Patient Responses

Doctors

Score: 100.00/100

1 Total Patient Responses

Pain management

Score: 100.00/100

1 Total Patient Responses

Emergency Unit environment

Score: 100.00/100

1 Total Patient Responses

Responsiveness of staff

Score: 100.00/100

1 Total Patient Responses

Medication information

Score: 100.00/100

1 Total Patient Responses

Prioritisation

Score: /100

1 Total Patient Responses