Patient experience survey

292

Happy Clients

357

Surveys Completed

Life East London Private Hospital

Reporting Period: 2025-11-01 - 2026-11-01

Likely To Recommend Hospital

86.28%

357 Total Patient Responses

Overall Experience Score

8.17/10

357 Total Patient Responses

Admission staff

Score: 93.14/100

  • Yes

  • No

349 Total Patient Responses

Nursing staff

Score: 86.58/100

  • Always

  • Usually

  • Sometimes

  • Never

439 Total Patient Responses

Doctors

Score: 91.10/100

  • Always

  • Usually

  • Sometimes

  • Never

422 Total Patient Responses

Pain management

Score: 89.16/100

  • Always

  • Usually

  • Sometimes

  • Never

377 Total Patient Responses

Hospital environment

Score: 87.85/100

  • Always

  • Usually

  • Sometimes

  • Never

472 Total Patient Responses

Responsiveness of staff

Score: 86.83/100

  • Always

  • Usually

  • Sometimes

  • Never

397 Total Patient Responses

Medication information

Score: 75.94/100

  • Always

  • Usually

  • Sometimes

  • Never

436 Total Patient Responses

Food

Score: 84.81/100

  • Always

  • Yes

  • Usually

  • Sometimes

  • Never

426 Total Patient Responses

Discharge information

Score: 69.47/100

  • Yes

  • No

429 Total Patient Responses

Likely To Recommend Hospital

100%

1 Total Patient Responses

Overall Experience Score

10/10

1 Total Patient Responses

Reception staff

Score: 100.00/100

1 Total Patient Responses

Nursing staff

Score: 100.00/100

1 Total Patient Responses

Doctors

Score: 100.00/100

1 Total Patient Responses

Pain management

Score: 100.00/100

1 Total Patient Responses

Emergency Unit environment

Score: 100.00/100

1 Total Patient Responses

Responsiveness of staff

Score: 100.00/100

1 Total Patient Responses

Medication information

Score: 100.00/100

1 Total Patient Responses

Prioritisation

Score: /100

1 Total Patient Responses