Patient experience survey

275

Happy Clients

336

Surveys Completed

Life East London Private Hospital

Reporting Period: 2025-08-14 - 2026-08-14

Likely To Recommend Hospital

86.9%

336 Total Patient Responses

Overall Experience Score

8.18/10

336 Total Patient Responses

Admission staff

Score: 93.53/100

  • Yes

  • No

330 Total Patient Responses

Nursing staff

Score: 87.16/100

  • Always

  • Usually

  • Sometimes

  • Never

417 Total Patient Responses

Doctors

Score: 92.94/100

  • Always

  • Usually

  • Sometimes

  • Never

398 Total Patient Responses

Pain management

Score: 89.53/100

  • Always

  • Usually

  • Sometimes

  • Never

351 Total Patient Responses

Hospital environment

Score: 88.12/100

  • Always

  • Usually

  • Sometimes

  • Never

447 Total Patient Responses

Responsiveness of staff

Score: 86.27/100

  • Always

  • Usually

  • Sometimes

  • Never

371 Total Patient Responses

Medication information

Score: 76.16/100

  • Always

  • Usually

  • Sometimes

  • Never

413 Total Patient Responses

Food

Score: 85.37/100

  • Always

  • Usually

  • Sometimes

  • Never

414 Total Patient Responses

Discharge information

Score: 69.44/100

  • Yes

  • No

397 Total Patient Responses

Likely To Recommend Hospital

100%

1 Total Patient Responses

Overall Experience Score

10/10

1 Total Patient Responses

Reception staff

Score: 100.00/100

1 Total Patient Responses

Nursing staff

Score: 100.00/100

1 Total Patient Responses

Doctors

Score: 100.00/100

1 Total Patient Responses

Pain management

Score: 100.00/100

1 Total Patient Responses

Emergency Unit environment

Score: 100.00/100

1 Total Patient Responses

Responsiveness of staff

Score: 100.00/100

1 Total Patient Responses

Medication information

Score: 100.00/100

1 Total Patient Responses

Prioritisation

Score: /100

1 Total Patient Responses