Patient experience survey

279

Happy Clients

343

Surveys Completed

Life East London Private Hospital

Reporting Period: 2025-07-25 - 2026-07-25

Likely To Recommend Hospital

86.3%

343 Total Patient Responses

Overall Experience Score

8.14/10

343 Total Patient Responses

Admission staff

Score: 93.50/100

  • Yes

  • No

337 Total Patient Responses

Nursing staff

Score: 86.45/100

  • Always

  • Usually

  • Sometimes

  • Never

424 Total Patient Responses

Doctors

Score: 92.30/100

  • Always

  • Usually

  • Sometimes

  • Never

406 Total Patient Responses

Pain management

Score: 88.89/100

  • Always

  • Usually

  • Sometimes

  • Never

362 Total Patient Responses

Hospital environment

Score: 88.07/100

  • Always

  • Usually

  • Sometimes

  • Never

458 Total Patient Responses

Responsiveness of staff

Score: 85.00/100

  • Always

  • Usually

  • Sometimes

  • Never

383 Total Patient Responses

Medication information

Score: 76.98/100

  • Always

  • Usually

  • Sometimes

  • Never

414 Total Patient Responses

Food

Score: 85.82/100

  • Always

  • Usually

  • Sometimes

  • Never

423 Total Patient Responses

Discharge information

Score: 69.77/100

  • Yes

  • No

402 Total Patient Responses

Likely To Recommend Hospital

100%

1 Total Patient Responses

Overall Experience Score

10/10

1 Total Patient Responses

Reception staff

Score: 100.00/100

1 Total Patient Responses

Nursing staff

Score: 100.00/100

1 Total Patient Responses

Doctors

Score: 100.00/100

1 Total Patient Responses

Pain management

Score: 100.00/100

1 Total Patient Responses

Emergency Unit environment

Score: 100.00/100

1 Total Patient Responses

Responsiveness of staff

Score: 100.00/100

1 Total Patient Responses

Medication information

Score: 100.00/100

1 Total Patient Responses

Prioritisation

Score: /100

1 Total Patient Responses