Patient experience survey

280

Happy Clients

343

Surveys Completed

Life East London Private Hospital

Reporting Period: 2025-07-05 - 2026-07-05

Likely To Recommend Hospital

86.88%

343 Total Patient Responses

Overall Experience Score

8.16/10

343 Total Patient Responses

Admission staff

Score: 94.10/100

  • Yes

  • No

336 Total Patient Responses

Nursing staff

Score: 86.49/100

  • Always

  • Usually

  • Sometimes

  • Never

429 Total Patient Responses

Doctors

Score: 92.21/100

  • Always

  • Usually

  • Sometimes

  • Never

407 Total Patient Responses

Pain management

Score: 89.28/100

  • Always

  • Usually

  • Sometimes

  • Never

364 Total Patient Responses

Hospital environment

Score: 87.77/100

  • Always

  • Usually

  • Sometimes

  • Never

459 Total Patient Responses

Responsiveness of staff

Score: 85.14/100

  • Always

  • Usually

  • Sometimes

  • Never

384 Total Patient Responses

Medication information

Score: 77.25/100

  • Always

  • Usually

  • Sometimes

  • Never

413 Total Patient Responses

Food

Score: 85.21/100

  • Always

  • Usually

  • Sometimes

  • Never

425 Total Patient Responses

Discharge information

Score: 70.49/100

  • Yes

  • No

405 Total Patient Responses

Likely To Recommend Hospital

100%

1 Total Patient Responses

Overall Experience Score

10/10

1 Total Patient Responses

Reception staff

Score: 100.00/100

1 Total Patient Responses

Nursing staff

Score: 100.00/100

1 Total Patient Responses

Doctors

Score: 100.00/100

1 Total Patient Responses

Pain management

Score: 100.00/100

1 Total Patient Responses

Emergency Unit environment

Score: 100.00/100

1 Total Patient Responses

Responsiveness of staff

Score: 100.00/100

1 Total Patient Responses

Medication information

Score: 100.00/100

1 Total Patient Responses

Prioritisation

Score: /100

1 Total Patient Responses