Patient experience survey

288

Happy Clients

350

Surveys Completed

Life East London Private Hospital

Reporting Period: 2025-05-25 - 2026-05-25

Likely To Recommend Hospital

88.29%

350 Total Patient Responses

Overall Experience Score

8.23/10

350 Total Patient Responses

Admission staff

Score: 94.61/100

  • Yes

  • No

345 Total Patient Responses

Nursing staff

Score: 88.02/100

  • Always

  • Usually

  • Sometimes

  • Never

439 Total Patient Responses

Doctors

Score: 92.86/100

  • Always

  • Usually

  • Sometimes

  • Never

418 Total Patient Responses

Pain management

Score: 90.59/100

  • Always

  • Usually

  • Sometimes

  • Never

370 Total Patient Responses

Hospital environment

Score: 89.90/100

  • Always

  • Usually

  • Sometimes

  • Never

456 Total Patient Responses

Responsiveness of staff

Score: 86.50/100

  • Always

  • Usually

  • Sometimes

  • Never

391 Total Patient Responses

Medication information

Score: 77.67/100

  • Always

  • Usually

  • Sometimes

  • Never

428 Total Patient Responses

Food

Score: 86.64/100

  • Always

  • Usually

  • Sometimes

  • Never

433 Total Patient Responses

Discharge information

Score: 71.08/100

  • Yes

  • No

418 Total Patient Responses

Likely To Recommend Hospital

100%

1 Total Patient Responses

Overall Experience Score

10/10

1 Total Patient Responses

Reception staff

Score: 100.00/100

1 Total Patient Responses

Nursing staff

Score: 100.00/100

1 Total Patient Responses

Doctors

Score: 100.00/100

1 Total Patient Responses

Pain management

Score: 100.00/100

1 Total Patient Responses

Emergency Unit environment

Score: 100.00/100

1 Total Patient Responses

Responsiveness of staff

Score: 100.00/100

1 Total Patient Responses

Medication information

Score: 100.00/100

1 Total Patient Responses

Prioritisation

Score: /100

1 Total Patient Responses