Patient experience survey

290

Happy Clients

349

Surveys Completed

Life East London Private Hospital

Reporting Period: 2025-03-07 - 2026-03-07

Likely To Recommend Hospital

89.11%

349 Total Patient Responses

Overall Experience Score

8.31/10

349 Total Patient Responses

Admission staff

Score: 94.30/100

  • Yes

  • No

343 Total Patient Responses

Nursing staff

Score: 88.62/100

  • Always

  • Usually

  • Sometimes

  • Never

435 Total Patient Responses

Doctors

Score: 93.38/100

  • Always

  • Usually

  • Sometimes

  • Never

406 Total Patient Responses

Pain management

Score: 91.43/100

  • Always

  • Usually

  • Sometimes

  • Never

365 Total Patient Responses

Hospital environment

Score: 88.49/100

  • Always

  • Usually

  • Sometimes

  • Never

452 Total Patient Responses

Responsiveness of staff

Score: 86.89/100

  • Always

  • Usually

  • Sometimes

  • Never

382 Total Patient Responses

Medication information

Score: 78.61/100

  • Always

  • Usually

  • Sometimes

  • Never

419 Total Patient Responses

Food

Score: 85.47/100

  • Always

  • Usually

  • Sometimes

  • Never

432 Total Patient Responses

Discharge information

Score: 71.14/100

  • Yes

  • No

420 Total Patient Responses

Likely To Recommend Hospital

100%

1 Total Patient Responses

Overall Experience Score

10/10

1 Total Patient Responses

Reception staff

Score: 100.00/100

1 Total Patient Responses

Nursing staff

Score: 100.00/100

1 Total Patient Responses

Doctors

Score: 100.00/100

1 Total Patient Responses

Pain management

Score: 100.00/100

1 Total Patient Responses

Emergency Unit environment

Score: 100.00/100

1 Total Patient Responses

Responsiveness of staff

Score: 100.00/100

1 Total Patient Responses

Medication information

Score: 100.00/100

1 Total Patient Responses

Prioritisation

Score: /100

1 Total Patient Responses