Patient experience survey

280

Happy Clients

349

Surveys Completed

Life East London Private Hospital

Reporting Period: 2025-04-15 - 2026-04-15

Likely To Recommend Hospital

87.4%

349 Total Patient Responses

Overall Experience Score

8.02/10

349 Total Patient Responses

Admission staff

Score: 94.42/100

  • Yes

  • No

341 Total Patient Responses

Nursing staff

Score: 86.97/100

  • Always

  • Usually

  • Sometimes

  • Never

438 Total Patient Responses

Doctors

Score: 92.51/100

  • Always

  • Usually

  • Sometimes

  • Never

413 Total Patient Responses

Pain management

Score: 90.33/100

  • Always

  • Usually

  • Sometimes

  • Never

366 Total Patient Responses

Hospital environment

Score: 88.39/100

  • Always

  • Usually

  • Sometimes

  • Never

458 Total Patient Responses

Responsiveness of staff

Score: 86.08/100

  • Always

  • Usually

  • Sometimes

  • Never

389 Total Patient Responses

Medication information

Score: 76.64/100

  • Always

  • Usually

  • Sometimes

  • Never

426 Total Patient Responses

Food

Score: 85.65/100

  • Always

  • Usually

  • Sometimes

  • Never

437 Total Patient Responses

Discharge information

Score: 69.71/100

  • Yes

  • No

418 Total Patient Responses

Likely To Recommend Hospital

100%

1 Total Patient Responses

Overall Experience Score

10/10

1 Total Patient Responses

Reception staff

Score: 100.00/100

1 Total Patient Responses

Nursing staff

Score: 100.00/100

1 Total Patient Responses

Doctors

Score: 100.00/100

1 Total Patient Responses

Pain management

Score: 100.00/100

1 Total Patient Responses

Emergency Unit environment

Score: 100.00/100

1 Total Patient Responses

Responsiveness of staff

Score: 100.00/100

1 Total Patient Responses

Medication information

Score: 100.00/100

1 Total Patient Responses

Prioritisation

Score: /100

1 Total Patient Responses