Patient experience survey

286

Happy Clients

351

Surveys Completed

Life East London Private Hospital

Reporting Period: 2025-06-14 - 2026-06-14

Likely To Recommend Hospital

87.18%

351 Total Patient Responses

Overall Experience Score

8.15/10

351 Total Patient Responses

Admission staff

Score: 94.41/100

  • Yes

  • No

344 Total Patient Responses

Nursing staff

Score: 86.61/100

  • Always

  • Usually

  • Sometimes

  • Never

437 Total Patient Responses

Doctors

Score: 92.39/100

  • Always

  • Usually

  • Sometimes

  • Never

420 Total Patient Responses

Pain management

Score: 89.21/100

  • Always

  • Usually

  • Sometimes

  • Never

373 Total Patient Responses

Hospital environment

Score: 88.35/100

  • Always

  • Usually

  • Sometimes

  • Never

466 Total Patient Responses

Responsiveness of staff

Score: 84.91/100

  • Always

  • Usually

  • Sometimes

  • Never

394 Total Patient Responses

Medication information

Score: 77.04/100

  • Always

  • Usually

  • Sometimes

  • Never

427 Total Patient Responses

Food

Score: 85.26/100

  • Always

  • Usually

  • Sometimes

  • Never

436 Total Patient Responses

Discharge information

Score: 70.45/100

  • Yes

  • No

416 Total Patient Responses

Likely To Recommend Hospital

100%

1 Total Patient Responses

Overall Experience Score

10/10

1 Total Patient Responses

Reception staff

Score: 100.00/100

1 Total Patient Responses

Nursing staff

Score: 100.00/100

1 Total Patient Responses

Doctors

Score: 100.00/100

1 Total Patient Responses

Pain management

Score: 100.00/100

1 Total Patient Responses

Emergency Unit environment

Score: 100.00/100

1 Total Patient Responses

Responsiveness of staff

Score: 100.00/100

1 Total Patient Responses

Medication information

Score: 100.00/100

1 Total Patient Responses

Prioritisation

Score: /100

1 Total Patient Responses