Patient experience survey

288

Happy Clients

351

Surveys Completed

Life East London Private Hospital

Reporting Period: 2025-03-13 - 2026-03-13

Likely To Recommend Hospital

88.32%

351 Total Patient Responses

Overall Experience Score

8.2/10

351 Total Patient Responses

Admission staff

Score: 94.62/100

  • Yes

  • No

345 Total Patient Responses

Nursing staff

Score: 88.00/100

  • Always

  • Usually

  • Sometimes

  • Never

439 Total Patient Responses

Doctors

Score: 93.03/100

  • Always

  • Usually

  • Sometimes

  • Never

412 Total Patient Responses

Pain management

Score: 90.83/100

  • Always

  • Usually

  • Sometimes

  • Never

367 Total Patient Responses

Hospital environment

Score: 88.15/100

  • Always

  • Usually

  • Sometimes

  • Never

459 Total Patient Responses

Responsiveness of staff

Score: 86.74/100

  • Always

  • Usually

  • Sometimes

  • Never

385 Total Patient Responses

Medication information

Score: 78.17/100

  • Always

  • Usually

  • Sometimes

  • Never

421 Total Patient Responses

Food

Score: 84.87/100

  • Always

  • Usually

  • Sometimes

  • Never

437 Total Patient Responses

Discharge information

Score: 70.45/100

  • Yes

  • No

424 Total Patient Responses

Likely To Recommend Hospital

100%

1 Total Patient Responses

Overall Experience Score

10/10

1 Total Patient Responses

Reception staff

Score: 100.00/100

1 Total Patient Responses

Nursing staff

Score: 100.00/100

1 Total Patient Responses

Doctors

Score: 100.00/100

1 Total Patient Responses

Pain management

Score: 100.00/100

1 Total Patient Responses

Emergency Unit environment

Score: 100.00/100

1 Total Patient Responses

Responsiveness of staff

Score: 100.00/100

1 Total Patient Responses

Medication information

Score: 100.00/100

1 Total Patient Responses

Prioritisation

Score: /100

1 Total Patient Responses