Patient experience survey

290

Happy Clients

355

Surveys Completed

Life East London Private Hospital

Reporting Period: 2025-03-26 - 2026-03-26

Likely To Recommend Hospital

88.17%

355 Total Patient Responses

Overall Experience Score

8.16/10

355 Total Patient Responses

Admission staff

Score: 94.83/100

  • Yes

  • No

348 Total Patient Responses

Nursing staff

Score: 87.76/100

  • Always

  • Usually

  • Sometimes

  • Never

442 Total Patient Responses

Doctors

Score: 92.64/100

  • Always

  • Usually

  • Sometimes

  • Never

418 Total Patient Responses

Pain management

Score: 90.64/100

  • Always

  • Usually

  • Sometimes

  • Never

371 Total Patient Responses

Hospital environment

Score: 88.00/100

  • Always

  • Usually

  • Sometimes

  • Never

466 Total Patient Responses

Responsiveness of staff

Score: 86.90/100

  • Always

  • Usually

  • Sometimes

  • Never

392 Total Patient Responses

Medication information

Score: 77.29/100

  • Always

  • Usually

  • Sometimes

  • Never

429 Total Patient Responses

Food

Score: 85.57/100

  • Always

  • Usually

  • Sometimes

  • Never

440 Total Patient Responses

Discharge information

Score: 70.79/100

  • Yes

  • No

426 Total Patient Responses

Likely To Recommend Hospital

100%

1 Total Patient Responses

Overall Experience Score

10/10

1 Total Patient Responses

Reception staff

Score: 100.00/100

1 Total Patient Responses

Nursing staff

Score: 100.00/100

1 Total Patient Responses

Doctors

Score: 100.00/100

1 Total Patient Responses

Pain management

Score: 100.00/100

1 Total Patient Responses

Emergency Unit environment

Score: 100.00/100

1 Total Patient Responses

Responsiveness of staff

Score: 100.00/100

1 Total Patient Responses

Medication information

Score: 100.00/100

1 Total Patient Responses

Prioritisation

Score: /100

1 Total Patient Responses