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Patient experience survey

296

Happy Clients

358

Surveys Completed

Life East London Private Hospital

Reporting Period: 2025-02-20 - 2026-02-20

Likely To Recommend Hospital

88.55%

358 Total Patient Responses

Overall Experience Score

8.27/10

358 Total Patient Responses

Admission staff

Score: 94.30/100

  • Yes

  • No

352 Total Patient Responses

Nursing staff

Score: 88.42/100

  • Always

  • Usually

  • Sometimes

  • Never

449 Total Patient Responses

Doctors

Score: 93.06/100

  • Always

  • Usually

  • Sometimes

  • Never

418 Total Patient Responses

Pain management

Score: 90.49/100

  • Always

  • Usually

  • Sometimes

  • Never

375 Total Patient Responses

Hospital environment

Score: 88.35/100

  • Always

  • Usually

  • Sometimes

  • Never

465 Total Patient Responses

Responsiveness of staff

Score: 85.74/100

  • Always

  • Usually

  • Sometimes

  • Never

393 Total Patient Responses

Medication information

Score: 77.17/100

  • Always

  • Usually

  • Sometimes

  • Never

427 Total Patient Responses

Food

Score: 85.67/100

  • Always

  • Usually

  • Sometimes

  • Never

445 Total Patient Responses

Discharge information

Score: 69.36/100

  • Yes

  • No

431 Total Patient Responses

Likely To Recommend Hospital

100%

1 Total Patient Responses

Overall Experience Score

10/10

1 Total Patient Responses

Reception staff

Score: 100.00/100

1 Total Patient Responses

Nursing staff

Score: 100.00/100

1 Total Patient Responses

Doctors

Score: 100.00/100

1 Total Patient Responses

Pain management

Score: 100.00/100

1 Total Patient Responses

Emergency Unit environment

Score: 100.00/100

1 Total Patient Responses

Responsiveness of staff

Score: 100.00/100

1 Total Patient Responses

Medication information

Score: 100.00/100

1 Total Patient Responses

Prioritisation

Score: /100

1 Total Patient Responses