Patient experience survey

296

Happy Clients

354

Surveys Completed

Life East London Private Hospital

Reporting Period: 2024-10-25 - 2025-10-25

Likely To Recommend Hospital

88.98%

354 Total Patient Responses

Overall Experience Score

8.36/10

354 Total Patient Responses

Admission staff

Score: 94.44/100

  • Yes

  • No

353 Total Patient Responses

Nursing staff

Score: 88.09/100

  • Always

  • Usually

  • Sometimes

  • Never

438 Total Patient Responses

Doctors

Score: 93.36/100

  • Always

  • Usually

  • Sometimes

  • Never

413 Total Patient Responses

Pain management

Score: 90.70/100

  • Always

  • Usually

  • Sometimes

  • Never

372 Total Patient Responses

Hospital environment

Score: 87.17/100

  • Always

  • Usually

  • Sometimes

  • Never

471 Total Patient Responses

Responsiveness of staff

Score: 86.18/100

  • Always

  • Usually

  • Sometimes

  • Never

389 Total Patient Responses

Medication information

Score: 76.77/100

  • Always

  • Usually

  • Sometimes

  • Never

429 Total Patient Responses

Food

Score: 85.75/100

  • Always

  • Usually

  • Sometimes

  • Never

445 Total Patient Responses

Discharge information

Score: 69.44/100

  • Yes

  • No

440 Total Patient Responses

Likely To Recommend Hospital

%

Total Patient Responses

Overall Experience Score

/10

Total Patient Responses