Patient experience survey

288

Happy Clients

344

Surveys Completed

Life East London Private Hospital

Reporting Period: 2024-11-14 - 2025-11-14

Likely To Recommend Hospital

88.37%

344 Total Patient Responses

Overall Experience Score

8.37/10

344 Total Patient Responses

Admission staff

Score: 94.30/100

  • Yes

  • No

342 Total Patient Responses

Nursing staff

Score: 87.82/100

  • Always

  • Usually

  • Sometimes

  • Never

428 Total Patient Responses

Doctors

Score: 93.09/100

  • Always

  • Usually

  • Sometimes

  • Never

400 Total Patient Responses

Pain management

Score: 90.29/100

  • Always

  • Usually

  • Sometimes

  • Never

363 Total Patient Responses

Hospital environment

Score: 87.36/100

  • Always

  • Usually

  • Sometimes

  • Never

455 Total Patient Responses

Responsiveness of staff

Score: 85.84/100

  • Always

  • Usually

  • Sometimes

  • Never

379 Total Patient Responses

Medication information

Score: 77.20/100

  • Always

  • Usually

  • Sometimes

  • Never

417 Total Patient Responses

Food

Score: 85.46/100

  • Always

  • Usually

  • Sometimes

  • Never

429 Total Patient Responses

Discharge information

Score: 69.71/100

  • Yes

  • No

420 Total Patient Responses

Likely To Recommend Hospital

100%

1 Total Patient Responses

Overall Experience Score

10/10

1 Total Patient Responses

Reception staff

Score: 100.00/100

1 Total Patient Responses

Nursing staff

Score: 100.00/100

1 Total Patient Responses

Doctors

Score: 100.00/100

1 Total Patient Responses

Pain management

Score: 100.00/100

1 Total Patient Responses

Emergency Unit environment

Score: 100.00/100

1 Total Patient Responses

Responsiveness of staff

Score: 100.00/100

1 Total Patient Responses

Medication information

Score: 100.00/100

1 Total Patient Responses

Prioritisation

Score: /100

1 Total Patient Responses