Patient experience survey

288

Happy Clients

350

Surveys Completed

Life East London Private Hospital

Reporting Period: 2025-09-22 - 2026-09-22

Likely To Recommend Hospital

87.14%

350 Total Patient Responses

Overall Experience Score

8.23/10

350 Total Patient Responses

Admission staff

Score: 93.76/100

  • Yes

  • No

343 Total Patient Responses

Nursing staff

Score: 86.98/100

  • Always

  • Usually

  • Sometimes

  • Never

434 Total Patient Responses

Doctors

Score: 92.46/100

  • Always

  • Usually

  • Sometimes

  • Never

411 Total Patient Responses

Pain management

Score: 89.67/100

  • Always

  • Usually

  • Sometimes

  • Never

369 Total Patient Responses

Hospital environment

Score: 88.01/100

  • Always

  • Usually

  • Sometimes

  • Never

460 Total Patient Responses

Responsiveness of staff

Score: 87.68/100

  • Always

  • Usually

  • Sometimes

  • Never

384 Total Patient Responses

Medication information

Score: 76.76/100

  • Always

  • Usually

  • Sometimes

  • Never

429 Total Patient Responses

Food

Score: 85.49/100

  • Always

  • Usually

  • Sometimes

  • Never

427 Total Patient Responses

Discharge information

Score: 70.29/100

  • Yes

  • No

416 Total Patient Responses

Likely To Recommend Hospital

100%

1 Total Patient Responses

Overall Experience Score

10/10

1 Total Patient Responses

Reception staff

Score: 100.00/100

1 Total Patient Responses

Nursing staff

Score: 100.00/100

1 Total Patient Responses

Doctors

Score: 100.00/100

1 Total Patient Responses

Pain management

Score: 100.00/100

1 Total Patient Responses

Emergency Unit environment

Score: 100.00/100

1 Total Patient Responses

Responsiveness of staff

Score: 100.00/100

1 Total Patient Responses

Medication information

Score: 100.00/100

1 Total Patient Responses

Prioritisation

Score: /100

1 Total Patient Responses