Patient experience survey

283

Happy Clients

340

Surveys Completed

Life East London Private Hospital

Reporting Period: 2024-11-19 - 2025-11-19

Likely To Recommend Hospital

88.24%

340 Total Patient Responses

Overall Experience Score

8.32/10

340 Total Patient Responses

Admission staff

Score: 94.22/100

  • Yes

  • No

337 Total Patient Responses

Nursing staff

Score: 87.67/100

  • Always

  • Usually

  • Sometimes

  • Never

423 Total Patient Responses

Doctors

Score: 93.01/100

  • Always

  • Usually

  • Sometimes

  • Never

398 Total Patient Responses

Pain management

Score: 90.16/100

  • Always

  • Usually

  • Sometimes

  • Never

358 Total Patient Responses

Hospital environment

Score: 87.05/100

  • Always

  • Usually

  • Sometimes

  • Never

449 Total Patient Responses

Responsiveness of staff

Score: 85.51/100

  • Always

  • Usually

  • Sometimes

  • Never

375 Total Patient Responses

Medication information

Score: 76.62/100

  • Always

  • Usually

  • Sometimes

  • Never

411 Total Patient Responses

Food

Score: 84.99/100

  • Always

  • Usually

  • Sometimes

  • Never

427 Total Patient Responses

Discharge information

Score: 69.35/100

  • Yes

  • No

414 Total Patient Responses

Likely To Recommend Hospital

100%

1 Total Patient Responses

Overall Experience Score

10/10

1 Total Patient Responses

Reception staff

Score: 100.00/100

1 Total Patient Responses

Nursing staff

Score: 100.00/100

1 Total Patient Responses

Doctors

Score: 100.00/100

1 Total Patient Responses

Pain management

Score: 100.00/100

1 Total Patient Responses

Emergency Unit environment

Score: 100.00/100

1 Total Patient Responses

Responsiveness of staff

Score: 100.00/100

1 Total Patient Responses

Medication information

Score: 100.00/100

1 Total Patient Responses

Prioritisation

Score: /100

1 Total Patient Responses