Patient Experience Results

1365

Happy Clients

1559

Surveys Completed

Life Beacon Bay Private Hospital

Reporting Period: 2017-07-20 - 2018-07-20

Likely To Recommend Hospital

88.93%

1559 Total Patient Responses

Overall Experience Score

8.52/10

1559 Total Patient Responses

Admission Staff

Score: 96.82/100

  • Yes

  • No

1550 Total Patient Responses

Nursing Staff

Score: 90.40/100

1559 Total Patient Responses

Doctors

Score: 95.49/100

1547 Total Patient Responses

Pain Management

Score: 91.86/100

1372 Total Patient Responses

Hospital Environment

Score: 86.77/100

1487 Total Patient Responses

Responsiveness of Staff

Score: 86.57/100

1313 Total Patient Responses

Medication Information

Score: 79.26/100

1233 Total Patient Responses

Food

Score: 84.77/100

1415 Total Patient Responses

Discharge Information

Score: 71.10/100

1559 Total Patient Responses

Likely To Recommend Hospital

82.35%

627 Total Patient Responses

Overall Experience Score

7.81/10

627 Total Patient Responses

Reception Staff

Score: 94.77/100

612 Total Patient Responses

Nursing Staff

Score: 93.50/100

624 Total Patient Responses

Doctors

Score: 90.44/100

623 Total Patient Responses

Pain Management

Score: 88.52/100

566 Total Patient Responses

Emergency Unit Environment

Score: 96.59/100

615 Total Patient Responses

Responsiveness of Staff

Score: 90.33/100

579 Total Patient Responses

Medication Information

Score: 89.23/100

557 Total Patient Responses

PRIORITISATION

Score: 71.19/100

618 Total Patient Responses