Patient Experience Results

664

Happy Clients

802

Surveys Completed

Life Beacon Bay Private Hospital

Reporting Period: 2019-11-29 - 2020-11-29

Likely To Recommend Hospital

86.29%

802 Total Patient Responses

Overall Experience Score

8.22/10

802 Total Patient Responses

Admission Staff

Score: 95.16/100

  • Yes

  • No

794 Total Patient Responses

Nursing Staff

Score: 87.16/100

802 Total Patient Responses

Doctors

Score: 95.43/100

794 Total Patient Responses

Pain Management

Score: 89.70/100

729 Total Patient Responses

Hospital Environment

Score: 85.73/100

770 Total Patient Responses

Responsiveness of Staff

Score: 82.00/100

701 Total Patient Responses

Medication Information

Score: 76.17/100

657 Total Patient Responses

Food

Score: 84.68/100

740 Total Patient Responses

Discharge Information

Score: 69.14/100

802 Total Patient Responses

Likely To Recommend Hospital

86.10%

477 Total Patient Responses

Overall Experience Score

8.19/10

477 Total Patient Responses

Reception Staff

Score: 95.74/100

470 Total Patient Responses

Nursing Staff

Score: 94.11/100

476 Total Patient Responses

Doctors

Score: 92.35/100

470 Total Patient Responses

Pain Management

Score: 88.68/100

433 Total Patient Responses

Emergency Unit Environment

Score: 98.72/100

470 Total Patient Responses

Responsiveness of Staff

Score: 91.28/100

436 Total Patient Responses

Medication Information

Score: 89.04/100

429 Total Patient Responses

PRIORITISATION

Score: 79.30/100

468 Total Patient Responses