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Patient Experience Results

1738

Happy Clients

2016

Surveys Completed

Life Beacon Bay Private Hospital

Reporting Period: 2024-03-18 - 2025-03-18

Likely To Recommend Hospital

94.64%

2016 Total Patient Responses

Overall Experience Score

8.62/10

2016 Total Patient Responses

Admission staff

Score: 96.86/100

  • Yes

  • No

2058 Total Patient Responses

Nursing staff

Score: 91.11/100

  • Always

  • Usually

  • Sometimes

  • Never

2493 Total Patient Responses

Doctors

Score: 97.31/100

  • Always

  • Usually

  • Sometimes

  • Never

2240 Total Patient Responses

Pain management

Score: 93.54/100

  • Always

  • Usually

  • Sometimes

  • Never

1895 Total Patient Responses

Hospital environment

Score: 89.75/100

  • Always

  • Usually

  • Sometimes

  • Never

2494 Total Patient Responses

Responsiveness of staff

Score: 90.15/100

  • Always

  • Usually

  • Sometimes

  • Never

2030 Total Patient Responses

Medication information

Score: 80.82/100

  • Always

  • Usually

  • Sometimes

  • Never

2088 Total Patient Responses

Food

Score: 85.09/100

  • Always

  • Usually

  • Sometimes

  • Never

2380 Total Patient Responses

Discharge information

Score: 73.39/100

  • Yes

  • No

2449 Total Patient Responses

Likely To Recommend Hospital

86.12%

965 Total Patient Responses

Overall Experience Score

7.73/10

965 Total Patient Responses

Reception staff

Score: 96.60/100

941 Total Patient Responses

Nursing staff

Score: 94.34/100

1041 Total Patient Responses

Doctors

Score: 92.22/100

989 Total Patient Responses

Pain management

Score: 88.75/100

898 Total Patient Responses

Emergency Unit environment

Score: 97.25/100

945 Total Patient Responses

Responsiveness of staff

Score: 91.55/100

899 Total Patient Responses

Medication information

Score: 90.72/100

873 Total Patient Responses

Prioritisation

Score: 74.39/100

1210 Total Patient Responses