Patient Experience Results

1211

Happy Clients

1454

Surveys Completed

Life Beacon Bay Private Hospital

Reporting Period: 2018-03-23 - 2019-03-23

Likely To Recommend Hospital

86.41%

1454 Total Patient Responses

Overall Experience Score

8.22/10

1454 Total Patient Responses

Admission Staff

Score: 96.01/100

  • Yes

  • No

1439 Total Patient Responses

Nursing Staff

Score: 88.32/100

1452 Total Patient Responses

Doctors

Score: 94.85/100

1443 Total Patient Responses

Pain Management

Score: 90.30/100

1286 Total Patient Responses

Hospital Environment

Score: 85.17/100

1392 Total Patient Responses

Responsiveness of Staff

Score: 84.28/100

1225 Total Patient Responses

Medication Information

Score: 76.82/100

1155 Total Patient Responses

Food

Score: 81.56/100

1320 Total Patient Responses

Discharge Information

Score: 70.70/100

1454 Total Patient Responses

Likely To Recommend Hospital

81.52%

689 Total Patient Responses

Overall Experience Score

7.64/10

689 Total Patient Responses

Reception Staff

Score: 95.41/100

676 Total Patient Responses

Nursing Staff

Score: 92.15/100

688 Total Patient Responses

Doctors

Score: 90.24/100

679 Total Patient Responses

Pain Management

Score: 86.34/100

615 Total Patient Responses

Emergency Unit Environment

Score: 97.03/100

673 Total Patient Responses

Responsiveness of Staff

Score: 87.12/100

629 Total Patient Responses

Medication Information

Score: 86.26/100

597 Total Patient Responses

PRIORITISATION

Score: 70.31/100

684 Total Patient Responses