Patient Experience Results

717

Happy Clients

861

Surveys Completed

Life Beacon Bay Private Hospital

Reporting Period: 2019-09-20 - 2020-09-20

Likely To Recommend Hospital

86.92%

861 Total Patient Responses

Overall Experience Score

8.28/10

861 Total Patient Responses

Admission Staff

Score: 95.73/100

  • Yes

  • No

852 Total Patient Responses

Nursing Staff

Score: 88.10/100

861 Total Patient Responses

Doctors

Score: 94.95/100

854 Total Patient Responses

Pain Management

Score: 90.43/100

786 Total Patient Responses

Hospital Environment

Score: 86.13/100

823 Total Patient Responses

Responsiveness of Staff

Score: 82.77/100

738 Total Patient Responses

Medication Information

Score: 77.25/100

692 Total Patient Responses

Food

Score: 83.66/100

801 Total Patient Responses

Discharge Information

Score: 69.34/100

861 Total Patient Responses

Likely To Recommend Hospital

85.82%

503 Total Patient Responses

Overall Experience Score

8.23/10

503 Total Patient Responses

Reception Staff

Score: 95.74/100

493 Total Patient Responses

Nursing Staff

Score: 93.63/100

503 Total Patient Responses

Doctors

Score: 91.00/100

497 Total Patient Responses

Pain Management

Score: 88.62/100

457 Total Patient Responses

Emergency Unit Environment

Score: 98.99/100

497 Total Patient Responses

Responsiveness of Staff

Score: 90.81/100

468 Total Patient Responses

Medication Information

Score: 88.55/100

454 Total Patient Responses

PRIORITISATION

Score: 78.65/100

495 Total Patient Responses