Patient Experience Results

1237

Happy Clients

1498

Surveys Completed

Life Beacon Bay Private Hospital

Reporting Period: 2018-07-18 - 2019-07-18

Likely To Recommend Hospital

86.32%

1498 Total Patient Responses

Overall Experience Score

8.18/10

1498 Total Patient Responses

Admission Staff

Score: 95.75/100

  • Yes

  • No

1482 Total Patient Responses

Nursing Staff

Score: 88.29/100

1496 Total Patient Responses

Doctors

Score: 95.06/100

1490 Total Patient Responses

Pain Management

Score: 89.98/100

1324 Total Patient Responses

Hospital Environment

Score: 85.64/100

1430 Total Patient Responses

Responsiveness of Staff

Score: 84.27/100

1243 Total Patient Responses

Medication Information

Score: 76.26/100

1184 Total Patient Responses

Food

Score: 81.42/100

1345 Total Patient Responses

Discharge Information

Score: 69.59/100

1498 Total Patient Responses

Likely To Recommend Hospital

81.35%

779 Total Patient Responses

Overall Experience Score

7.70/10

779 Total Patient Responses

Reception Staff

Score: 95.42/100

765 Total Patient Responses

Nursing Staff

Score: 92.93/100

779 Total Patient Responses

Doctors

Score: 90.85/100

766 Total Patient Responses

Pain Management

Score: 86.06/100

703 Total Patient Responses

Emergency Unit Environment

Score: 97.50/100

761 Total Patient Responses

Responsiveness of Staff

Score: 87.82/100

714 Total Patient Responses

Medication Information

Score: 87.44/100

677 Total Patient Responses

PRIORITISATION

Score: 71.49/100

774 Total Patient Responses