Patient Experience Results

1222

Happy Clients

1469

Surveys Completed

Life Beacon Bay Private Hospital

Reporting Period: 2018-05-25 - 2019-05-25

Likely To Recommend Hospital

86.53%

1469 Total Patient Responses

Overall Experience Score

8.22/10

1469 Total Patient Responses

Admission Staff

Score: 96.19/100

  • Yes

  • No

1453 Total Patient Responses

Nursing Staff

Score: 88.60/100

1467 Total Patient Responses

Doctors

Score: 95.10/100

1461 Total Patient Responses

Pain Management

Score: 90.40/100

1290 Total Patient Responses

Hospital Environment

Score: 85.65/100

1403 Total Patient Responses

Responsiveness of Staff

Score: 84.53/100

1222 Total Patient Responses

Medication Information

Score: 76.39/100

1149 Total Patient Responses

Food

Score: 81.34/100

1326 Total Patient Responses

Discharge Information

Score: 69.91/100

1469 Total Patient Responses

Likely To Recommend Hospital

80.68%

740 Total Patient Responses

Overall Experience Score

7.59/10

740 Total Patient Responses

Reception Staff

Score: 95.74/100

728 Total Patient Responses

Nursing Staff

Score: 92.17/100

740 Total Patient Responses

Doctors

Score: 89.37/100

727 Total Patient Responses

Pain Management

Score: 85.35/100

669 Total Patient Responses

Emergency Unit Environment

Score: 97.38/100

724 Total Patient Responses

Responsiveness of Staff

Score: 87.02/100

678 Total Patient Responses

Medication Information

Score: 87.21/100

641 Total Patient Responses

PRIORITISATION

Score: 69.72/100

734 Total Patient Responses