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Patient Experience Results

1684

Happy Clients

1930

Surveys Completed

Life Beacon Bay Private Hospital

Reporting Period: 2024-11-09 - 2025-11-09

Likely To Recommend Hospital

94.35%

1930 Total Patient Responses

Overall Experience Score

8.73/10

1930 Total Patient Responses

Admission staff

Score: 96.81/100

  • Yes

  • No

1958 Total Patient Responses

Nursing staff

Score: 92.00/100

  • Always

  • Usually

  • Sometimes

  • Never

2352 Total Patient Responses

Doctors

Score: 97.91/100

  • Always

  • Usually

  • Sometimes

  • Never

2128 Total Patient Responses

Pain management

Score: 94.56/100

  • Always

  • Usually

  • Sometimes

  • Never

1885 Total Patient Responses

Hospital environment

Score: 90.38/100

  • Always

  • Usually

  • Sometimes

  • Never

2409 Total Patient Responses

Responsiveness of staff

Score: 90.60/100

  • Always

  • Usually

  • Sometimes

  • Never

1949 Total Patient Responses

Medication information

Score: 82.51/100

  • Always

  • Usually

  • Sometimes

  • Never

2032 Total Patient Responses

Food

Score: 86.06/100

  • Always

  • Usually

  • Sometimes

  • Never

2324 Total Patient Responses

Discharge information

Score: 75.62/100

  • Yes

  • No

2281 Total Patient Responses

Likely To Recommend Hospital

85.96%

883 Total Patient Responses

Overall Experience Score

7.61/10

883 Total Patient Responses

Reception staff

Score: 94.94/100

870 Total Patient Responses

Nursing staff

Score: 93.93/100

972 Total Patient Responses

Doctors

Score: 91.09/100

913 Total Patient Responses

Pain management

Score: 89.13/100

819 Total Patient Responses

Emergency Unit environment

Score: 97.46/100

865 Total Patient Responses

Responsiveness of staff

Score: 89.83/100

826 Total Patient Responses

Medication information

Score: 90.09/100

797 Total Patient Responses

Prioritisation

Score: 74.62/100

1088 Total Patient Responses