Patient Experience Results

739

Happy Clients

913

Surveys Completed

Life Beacon Bay Private Hospital

Reporting Period: 2020-10-16 - 2021-10-16

Likely To Recommend Hospital

85.25%

913 Total Patient Responses

Overall Experience Score

8.08/10

913 Total Patient Responses

Admission Staff

Score: 95.22/100

  • Yes

  • No

898 Total Patient Responses

Nursing Staff

Score: 86.69/100

910 Total Patient Responses

Doctors

Score: 95.25/100

907 Total Patient Responses

Pain Management

Score: 88.22/100

840 Total Patient Responses

Hospital Environment

Score: 82.95/100

877 Total Patient Responses

Responsiveness of Staff

Score: 82.16/100

802 Total Patient Responses

Medication Information

Score: 74.15/100

765 Total Patient Responses

Food

Score: 83.08/100

830 Total Patient Responses

Discharge Information

Score: 68.51/100

913 Total Patient Responses

Likely To Recommend Hospital

82.97%

460 Total Patient Responses

Overall Experience Score

7.79/10

460 Total Patient Responses

Reception Staff

Score: 94.85/100

447 Total Patient Responses

Nursing Staff

Score: 91.84/100

459 Total Patient Responses

Doctors

Score: 88.69/100

450 Total Patient Responses

Pain Management

Score: 86.84/100

433 Total Patient Responses

Emergency Unit Environment

Score: 97.57/100

452 Total Patient Responses

Responsiveness of Staff

Score: 88.30/100

436 Total Patient Responses

Medication Information

Score: 87.23/100

415 Total Patient Responses

PRIORITISATION

Score: 75.54/100

457 Total Patient Responses