Patient Experience Results

1246

Happy Clients

1515

Surveys Completed

Life Beacon Bay Private Hospital

Reporting Period: 2018-09-16 - 2019-09-16

Likely To Recommend Hospital

86.30%

1515 Total Patient Responses

Overall Experience Score

8.17/10

1515 Total Patient Responses

Admission Staff

Score: 95.67/100

  • Yes

  • No

1501 Total Patient Responses

Nursing Staff

Score: 88.12/100

1513 Total Patient Responses

Doctors

Score: 95.08/100

1507 Total Patient Responses

Pain Management

Score: 89.83/100

1336 Total Patient Responses

Hospital Environment

Score: 85.92/100

1445 Total Patient Responses

Responsiveness of Staff

Score: 83.92/100

1259 Total Patient Responses

Medication Information

Score: 75.79/100

1201 Total Patient Responses

Food

Score: 81.15/100

1358 Total Patient Responses

Discharge Information

Score: 67.85/100

1515 Total Patient Responses

Likely To Recommend Hospital

81.13%

809 Total Patient Responses

Overall Experience Score

7.69/10

809 Total Patient Responses

Reception Staff

Score: 95.35/100

795 Total Patient Responses

Nursing Staff

Score: 93.03/100

809 Total Patient Responses

Doctors

Score: 90.32/100

794 Total Patient Responses

Pain Management

Score: 85.68/100

733 Total Patient Responses

Emergency Unit Environment

Score: 97.60/100

792 Total Patient Responses

Responsiveness of Staff

Score: 88.59/100

745 Total Patient Responses

Medication Information

Score: 87.36/100

704 Total Patient Responses

PRIORITISATION

Score: 71.55/100

805 Total Patient Responses