Patient Experience Results

638

Happy Clients

801

Surveys Completed

Life Beacon Bay Private Hospital

Reporting Period: 2020-03-03 - 2021-03-03

Likely To Recommend Hospital

84.94%

801 Total Patient Responses

Overall Experience Score

8.03/10

801 Total Patient Responses

Admission Staff

Score: 94.69/100

  • Yes

  • No

789 Total Patient Responses

Nursing Staff

Score: 86.12/100

799 Total Patient Responses

Doctors

Score: 95.70/100

795 Total Patient Responses

Pain Management

Score: 89.35/100

737 Total Patient Responses

Hospital Environment

Score: 83.18/100

769 Total Patient Responses

Responsiveness of Staff

Score: 81.40/100

707 Total Patient Responses

Medication Information

Score: 74.06/100

669 Total Patient Responses

Food

Score: 82.86/100

735 Total Patient Responses

Discharge Information

Score: 67.92/100

801 Total Patient Responses

Likely To Recommend Hospital

84.05%

395 Total Patient Responses

Overall Experience Score

7.96/10

395 Total Patient Responses

Reception Staff

Score: 94.82/100

386 Total Patient Responses

Nursing Staff

Score: 92.14/100

394 Total Patient Responses

Doctors

Score: 89.21/100

389 Total Patient Responses

Pain Management

Score: 86.81/100

364 Total Patient Responses

Emergency Unit Environment

Score: 98.20/100

389 Total Patient Responses

Responsiveness of Staff

Score: 88.38/100

370 Total Patient Responses

Medication Information

Score: 87.36/100

356 Total Patient Responses

PRIORITISATION

Score: 79.29/100

389 Total Patient Responses