Patient Experience Results

1685

Happy Clients

1943

Surveys Completed

Life Beacon Bay Private Hospital

Reporting Period: 2024-07-14 - 2025-07-14

Likely To Recommend Hospital

94.34%

1943 Total Patient Responses

Overall Experience Score

8.68/10

1943 Total Patient Responses

Admission staff

Score: 96.87/100

  • Yes

  • No

1979 Total Patient Responses

Nursing staff

Score: 91.73/100

  • Always

  • Usually

  • Sometimes

  • Never

2368 Total Patient Responses

Doctors

Score: 97.55/100

  • Always

  • Usually

  • Sometimes

  • Never

2144 Total Patient Responses

Pain management

Score: 94.36/100

  • Always

  • Usually

  • Sometimes

  • Never

1862 Total Patient Responses

Hospital environment

Score: 89.99/100

  • Always

  • Usually

  • Sometimes

  • Never

2423 Total Patient Responses

Responsiveness of staff

Score: 90.70/100

  • Always

  • Usually

  • Sometimes

  • Never

1961 Total Patient Responses

Medication information

Score: 81.86/100

  • Always

  • Usually

  • Sometimes

  • Never

2032 Total Patient Responses

Food

Score: 85.76/100

  • Always

  • Usually

  • Sometimes

  • Never

2310 Total Patient Responses

Discharge information

Score: 74.37/100

  • Yes

  • No

2347 Total Patient Responses

Likely To Recommend Hospital

85.1%

872 Total Patient Responses

Overall Experience Score

7.59/10

871 Total Patient Responses

Reception staff

Score: 95.54/100

852 Total Patient Responses

Nursing staff

Score: 93.67/100

953 Total Patient Responses

Doctors

Score: 91.73/100

893 Total Patient Responses

Pain management

Score: 88.41/100

811 Total Patient Responses

Emergency Unit environment

Score: 96.83/100

853 Total Patient Responses

Responsiveness of staff

Score: 89.75/100

810 Total Patient Responses

Medication information

Score: 90.13/100

790 Total Patient Responses

Prioritisation

Score: 73.99/100

1074 Total Patient Responses