Patient Experience Results

1158

Happy Clients

1383

Surveys Completed

Life Beacon Bay Private Hospital

Reporting Period: 2019-04-01 - 2020-04-01

Likely To Recommend Hospital

87.09%

1383 Total Patient Responses

Overall Experience Score

8.29/10

1383 Total Patient Responses

Admission Staff

Score: 96.32/100

  • Yes

  • No

1371 Total Patient Responses

Nursing Staff

Score: 88.24/100

1383 Total Patient Responses

Doctors

Score: 95.39/100

1377 Total Patient Responses

Pain Management

Score: 90.18/100

1226 Total Patient Responses

Hospital Environment

Score: 86.36/100

1313 Total Patient Responses

Responsiveness of Staff

Score: 84.06/100

1146 Total Patient Responses

Medication Information

Score: 77.03/100

1094 Total Patient Responses

Food

Score: 83.12/100

1247 Total Patient Responses

Discharge Information

Score: 68.11/100

1383 Total Patient Responses

Likely To Recommend Hospital

84.14%

790 Total Patient Responses

Overall Experience Score

8.04/10

790 Total Patient Responses

Reception Staff

Score: 95.89/100

778 Total Patient Responses

Nursing Staff

Score: 93.94/100

790 Total Patient Responses

Doctors

Score: 90.41/100

780 Total Patient Responses

Pain Management

Score: 87.78/100

720 Total Patient Responses

Emergency Unit Environment

Score: 98.85/100

780 Total Patient Responses

Responsiveness of Staff

Score: 91.33/100

738 Total Patient Responses

Medication Information

Score: 88.60/100

719 Total Patient Responses

PRIORITISATION

Score: 75.67/100

781 Total Patient Responses