Patient Experience Results

1226

Happy Clients

1486

Surveys Completed

Life Beacon Bay Private Hospital

Reporting Period: 2019-01-19 - 2020-01-19

Likely To Recommend Hospital

86.84%

1486 Total Patient Responses

Overall Experience Score

8.23/10

1486 Total Patient Responses

Admission Staff

Score: 96.26/100

  • Yes

  • No

1471 Total Patient Responses

Nursing Staff

Score: 88.53/100

1485 Total Patient Responses

Doctors

Score: 94.77/100

1480 Total Patient Responses

Pain Management

Score: 90.05/100

1319 Total Patient Responses

Hospital Environment

Score: 86.20/100

1415 Total Patient Responses

Responsiveness of Staff

Score: 83.86/100

1227 Total Patient Responses

Medication Information

Score: 76.24/100

1181 Total Patient Responses

Food

Score: 81.73/100

1345 Total Patient Responses

Discharge Information

Score: 67.19/100

1486 Total Patient Responses

Likely To Recommend Hospital

82.85%

820 Total Patient Responses

Overall Experience Score

7.87/10

820 Total Patient Responses

Reception Staff

Score: 95.29/100

806 Total Patient Responses

Nursing Staff

Score: 93.35/100

820 Total Patient Responses

Doctors

Score: 89.95/100

806 Total Patient Responses

Pain Management

Score: 85.87/100

743 Total Patient Responses

Emergency Unit Environment

Score: 98.01/100

805 Total Patient Responses

Responsiveness of Staff

Score: 89.86/100

769 Total Patient Responses

Medication Information

Score: 87.87/100

734 Total Patient Responses

PRIORITISATION

Score: 73.84/100

812 Total Patient Responses