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Patient Experience Results

1494

Happy Clients

1721

Surveys Completed

Life Beacon Bay Private Hospital

Reporting Period: 2025-10-25 - 2026-10-25

Likely To Recommend Hospital

93.78%

1721 Total Patient Responses

Overall Experience Score

8.68/10

1721 Total Patient Responses

Admission staff

Score: 97.12/100

  • Yes

  • No

1750 Total Patient Responses

Nursing staff

Score: 91.26/100

  • Always

  • Usually

  • Sometimes

  • Never

2127 Total Patient Responses

Doctors

Score: 97.23/100

  • Always

  • Usually

  • Sometimes

  • Never

1893 Total Patient Responses

Pain management

Score: 93.67/100

  • Always

  • Usually

  • Sometimes

  • Never

1694 Total Patient Responses

Hospital environment

Score: 89.48/100

  • Always

  • Usually

  • Sometimes

  • Never

2191 Total Patient Responses

Responsiveness of staff

Score: 89.80/100

  • Always

  • Usually

  • Sometimes

  • Never

1748 Total Patient Responses

Medication information

Score: 82.45/100

  • Always

  • Usually

  • Sometimes

  • Never

1797 Total Patient Responses

Food

Score: 86.08/100

  • Always

  • Usually

  • Sometimes

  • Never

2050 Total Patient Responses

Discharge information

Score: 72.80/100

  • Yes

  • No

2095 Total Patient Responses

Likely To Recommend Hospital

79.27%

825 Total Patient Responses

Overall Experience Score

7.05/10

825 Total Patient Responses

Reception staff

Score: 94.18/100

807 Total Patient Responses

Nursing staff

Score: 91.69/100

931 Total Patient Responses

Doctors

Score: 89.20/100

872 Total Patient Responses

Pain management

Score: 82.32/100

775 Total Patient Responses

Emergency Unit environment

Score: 96.65/100

805 Total Patient Responses

Responsiveness of staff

Score: 85.88/100

765 Total Patient Responses

Medication information

Score: 87.87/100

742 Total Patient Responses

Prioritisation

Score: 70.01/100

1030 Total Patient Responses