Patient Experience Results

681

Happy Clients

870

Surveys Completed

Life Beacon Bay Private Hospital

Reporting Period: 2020-05-15 - 2021-05-15

Likely To Recommend Hospital

84.22%

870 Total Patient Responses

Overall Experience Score

7.93/10

870 Total Patient Responses

Admission Staff

Score: 94.34/100

  • Yes

  • No

855 Total Patient Responses

Nursing Staff

Score: 85.38/100

868 Total Patient Responses

Doctors

Score: 95.05/100

862 Total Patient Responses

Pain Management

Score: 87.58/100

802 Total Patient Responses

Hospital Environment

Score: 82.44/100

838 Total Patient Responses

Responsiveness of Staff

Score: 80.19/100

769 Total Patient Responses

Medication Information

Score: 72.42/100

733 Total Patient Responses

Food

Score: 82.30/100

794 Total Patient Responses

Discharge Information

Score: 67.24/100

870 Total Patient Responses

Likely To Recommend Hospital

82.66%

421 Total Patient Responses

Overall Experience Score

7.79/10

421 Total Patient Responses

Reception Staff

Score: 94.88/100

410 Total Patient Responses

Nursing Staff

Score: 91.68/100

420 Total Patient Responses

Doctors

Score: 88.31/100

412 Total Patient Responses

Pain Management

Score: 86.29/100

394 Total Patient Responses

Emergency Unit Environment

Score: 97.82/100

413 Total Patient Responses

Responsiveness of Staff

Score: 87.97/100

399 Total Patient Responses

Medication Information

Score: 86.13/100

382 Total Patient Responses

PRIORITISATION

Score: 75.74/100

417 Total Patient Responses