Patient Experience Results

1266

Happy Clients

1540

Surveys Completed

Life Beacon Bay Private Hospital

Reporting Period: 2018-11-17 - 2019-11-17

Likely To Recommend Hospital

86.59%

1540 Total Patient Responses

Overall Experience Score

8.19/10

1540 Total Patient Responses

Admission Staff

Score: 95.99/100

  • Yes

  • No

1520 Total Patient Responses

Nursing Staff

Score: 88.33/100

1539 Total Patient Responses

Doctors

Score: 94.89/100

1533 Total Patient Responses

Pain Management

Score: 89.90/100

1362 Total Patient Responses

Hospital Environment

Score: 85.71/100

1467 Total Patient Responses

Responsiveness of Staff

Score: 83.84/100

1285 Total Patient Responses

Medication Information

Score: 75.64/100

1218 Total Patient Responses

Food

Score: 81.28/100

1389 Total Patient Responses

Discharge Information

Score: 67.50/100

1540 Total Patient Responses

Likely To Recommend Hospital

81.67%

822 Total Patient Responses

Overall Experience Score

7.75/10

822 Total Patient Responses

Reception Staff

Score: 95.67/100

809 Total Patient Responses

Nursing Staff

Score: 93.34/100

822 Total Patient Responses

Doctors

Score: 89.93/100

807 Total Patient Responses

Pain Management

Score: 85.23/100

745 Total Patient Responses

Emergency Unit Environment

Score: 97.89/100

806 Total Patient Responses

Responsiveness of Staff

Score: 89.43/100

766 Total Patient Responses

Medication Information

Score: 87.90/100

719 Total Patient Responses

PRIORITISATION

Score: 72.43/100

818 Total Patient Responses