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Patient Experience Results

1783

Happy Clients

2063

Surveys Completed

Life Beacon Bay Private Hospital

Reporting Period: 2023-12-08 - 2024-12-08

Likely To Recommend Hospital

94.09%

2063 Total Patient Responses

Overall Experience Score

8.64/10

2063 Total Patient Responses

Admission staff

Score: 96.74/100

  • Yes

  • No

2107 Total Patient Responses

Nursing staff

Score: 90.96/100

  • Always

  • Usually

  • Sometimes

  • Never

2564 Total Patient Responses

Doctors

Score: 97.09/100

  • Always

  • Usually

  • Sometimes

  • Never

2277 Total Patient Responses

Pain management

Score: 92.91/100

  • Always

  • Usually

  • Sometimes

  • Never

1941 Total Patient Responses

Hospital environment

Score: 89.05/100

  • Always

  • Usually

  • Sometimes

  • Never

2576 Total Patient Responses

Responsiveness of staff

Score: 88.98/100

  • Always

  • Usually

  • Sometimes

  • Never

2101 Total Patient Responses

Medication information

Score: 80.32/100

  • Always

  • Usually

  • Sometimes

  • Never

2136 Total Patient Responses

Food

Score: 85.10/100

  • Always

  • Usually

  • Sometimes

  • Never

2446 Total Patient Responses

Discharge information

Score: 72.59/100

  • Yes

  • No

2508 Total Patient Responses

Likely To Recommend Hospital

86.51%

1016 Total Patient Responses

Overall Experience Score

7.78/10

1016 Total Patient Responses

Reception staff

Score: 97.17/100

990 Total Patient Responses

Nursing staff

Score: 94.21/100

1113 Total Patient Responses

Doctors

Score: 92.81/100

1060 Total Patient Responses

Pain management

Score: 88.33/100

951 Total Patient Responses

Emergency Unit environment

Score: 97.60/100

1001 Total Patient Responses

Responsiveness of staff

Score: 90.56/100

943 Total Patient Responses

Medication information

Score: 90.94/100

916 Total Patient Responses

Prioritisation

Score: 75.41/100

1274 Total Patient Responses