Patient Experience Results

1312

Happy Clients

1507

Surveys Completed

Life Beacon Bay Private Hospital

Reporting Period: 2017-09-24 - 2018-09-24

Likely To Recommend Hospital

88.75%

1507 Total Patient Responses

Overall Experience Score

8.50/10

1507 Total Patient Responses

Admission Staff

Score: 96.91/100

  • Yes

  • No

1498 Total Patient Responses

Nursing Staff

Score: 90.24/100

1507 Total Patient Responses

Doctors

Score: 95.63/100

1496 Total Patient Responses

Pain Management

Score: 91.68/100

1337 Total Patient Responses

Hospital Environment

Score: 86.27/100

1439 Total Patient Responses

Responsiveness of Staff

Score: 86.54/100

1261 Total Patient Responses

Medication Information

Score: 79.21/100

1188 Total Patient Responses

Food

Score: 84.52/100

1362 Total Patient Responses

Discharge Information

Score: 72.83/100

1507 Total Patient Responses

Likely To Recommend Hospital

82.87%

613 Total Patient Responses

Overall Experience Score

7.79/10

613 Total Patient Responses

Reception Staff

Score: 95.01/100

601 Total Patient Responses

Nursing Staff

Score: 92.82/100

610 Total Patient Responses

Doctors

Score: 90.15/100

609 Total Patient Responses

Pain Management

Score: 87.80/100

549 Total Patient Responses

Emergency Unit Environment

Score: 96.83/100

600 Total Patient Responses

Responsiveness of Staff

Score: 89.22/100

566 Total Patient Responses

Medication Information

Score: 88.35/100

541 Total Patient Responses

PRIORITISATION

Score: 72.06/100

603 Total Patient Responses