Patient Experience Results

1234

Happy Clients

1455

Surveys Completed

Life Beacon Bay Private Hospital

Reporting Period: 2018-01-19 - 2019-01-19

Likely To Recommend Hospital

87.15%

1455 Total Patient Responses

Overall Experience Score

8.31/10

1455 Total Patient Responses

Admission Staff

Score: 96.19/100

  • Yes

  • No

1441 Total Patient Responses

Nursing Staff

Score: 88.90/100

1454 Total Patient Responses

Doctors

Score: 95.42/100

1444 Total Patient Responses

Pain Management

Score: 90.90/100

1285 Total Patient Responses

Hospital Environment

Score: 85.58/100

1385 Total Patient Responses

Responsiveness of Staff

Score: 85.27/100

1216 Total Patient Responses

Medication Information

Score: 77.85/100

1137 Total Patient Responses

Food

Score: 82.98/100

1310 Total Patient Responses

Discharge Information

Score: 70.96/100

1455 Total Patient Responses

Likely To Recommend Hospital

81.03%

678 Total Patient Responses

Overall Experience Score

7.64/10

678 Total Patient Responses

Reception Staff

Score: 95.47/100

662 Total Patient Responses

Nursing Staff

Score: 92.21/100

676 Total Patient Responses

Doctors

Score: 90.17/100

669 Total Patient Responses

Pain Management

Score: 86.96/100

606 Total Patient Responses

Emergency Unit Environment

Score: 96.98/100

662 Total Patient Responses

Responsiveness of Staff

Score: 88.22/100

611 Total Patient Responses

Medication Information

Score: 87.33/100

584 Total Patient Responses

PRIORITISATION

Score: 70.05/100

669 Total Patient Responses