Patient Experience Results

1267

Happy Clients

1467

Surveys Completed

Life Beacon Bay Private Hospital

Reporting Period: 2017-11-12 - 2018-11-12

Likely To Recommend Hospital

88.35%

1467 Total Patient Responses

Overall Experience Score

8.45/10

1467 Total Patient Responses

Admission Staff

Score: 96.72/100

  • Yes

  • No

1457 Total Patient Responses

Nursing Staff

Score: 90.05/100

1467 Total Patient Responses

Doctors

Score: 95.53/100

1455 Total Patient Responses

Pain Management

Score: 91.82/100

1298 Total Patient Responses

Hospital Environment

Score: 86.41/100

1395 Total Patient Responses

Responsiveness of Staff

Score: 86.57/100

1219 Total Patient Responses

Medication Information

Score: 79.69/100

1150 Total Patient Responses

Food

Score: 84.15/100

1321 Total Patient Responses

Discharge Information

Score: 72.22/100

1467 Total Patient Responses

Likely To Recommend Hospital

81.99%

644 Total Patient Responses

Overall Experience Score

7.76/10

644 Total Patient Responses

Reception Staff

Score: 94.93/100

631 Total Patient Responses

Nursing Staff

Score: 92.53/100

641 Total Patient Responses

Doctors

Score: 89.89/100

640 Total Patient Responses

Pain Management

Score: 88.21/100

577 Total Patient Responses

Emergency Unit Environment

Score: 96.98/100

630 Total Patient Responses

Responsiveness of Staff

Score: 88.98/100

590 Total Patient Responses

Medication Information

Score: 87.59/100

564 Total Patient Responses

PRIORITISATION

Score: 71.72/100

634 Total Patient Responses