Patient Experience Results

541

Happy Clients

652

Surveys Completed

Life Beacon Bay Private Hospital

Reporting Period: 2021-01-18 - 2022-01-18

Likely To Recommend Hospital

86.10%

652 Total Patient Responses

Overall Experience Score

8.21/10

652 Total Patient Responses

Admission Staff

Score: 95.61/100

  • Yes

  • No

643 Total Patient Responses

Nursing Staff

Score: 87.71/100

650 Total Patient Responses

Doctors

Score: 95.58/100

648 Total Patient Responses

Pain Management

Score: 88.62/100

598 Total Patient Responses

Hospital Environment

Score: 83.68/100

627 Total Patient Responses

Responsiveness of Staff

Score: 83.49/100

575 Total Patient Responses

Medication Information

Score: 75.69/100

547 Total Patient Responses

Food

Score: 83.29/100

599 Total Patient Responses

Discharge Information

Score: 69.86/100

652 Total Patient Responses

Likely To Recommend Hospital

84.87%

315 Total Patient Responses

Overall Experience Score

7.99/10

315 Total Patient Responses

Reception Staff

Score: 95.77/100

307 Total Patient Responses

Nursing Staff

Score: 93.32/100

314 Total Patient Responses

Doctors

Score: 90.65/100

309 Total Patient Responses

Pain Management

Score: 89.63/100

299 Total Patient Responses

Emergency Unit Environment

Score: 98.08/100

312 Total Patient Responses

Responsiveness of Staff

Score: 89.60/100

298 Total Patient Responses

Medication Information

Score: 88.19/100

288 Total Patient Responses

PRIORITISATION

Score: 76.61/100

314 Total Patient Responses