Patient Experience Results

1353

Happy Clients

1557

Surveys Completed

Life Beacon Bay Private Hospital

Reporting Period: 2017-04-21 - 2018-04-21

Likely To Recommend Hospital

89.07%

1557 Total Patient Responses

Overall Experience Score

8.48/10

1557 Total Patient Responses

Admission Staff

Score: 96.85/100

  • Yes

  • No

1548 Total Patient Responses

Nursing Staff

Score: 90.52/100

1557 Total Patient Responses

Doctors

Score: 95.44/100

1543 Total Patient Responses

Pain Management

Score: 91.46/100

1357 Total Patient Responses

Hospital Environment

Score: 87.00/100

1483 Total Patient Responses

Responsiveness of Staff

Score: 86.76/100

1310 Total Patient Responses

Medication Information

Score: 79.96/100

1224 Total Patient Responses

Food

Score: 84.77/100

1412 Total Patient Responses

Discharge Information

Score: 70.94/100

1557 Total Patient Responses

Likely To Recommend Hospital

83.20%

603 Total Patient Responses

Overall Experience Score

7.94/10

603 Total Patient Responses

Reception Staff

Score: 94.55/100

587 Total Patient Responses

Nursing Staff

Score: 94.60/100

601 Total Patient Responses

Doctors

Score: 90.62/100

599 Total Patient Responses

Pain Management

Score: 89.44/100

540 Total Patient Responses

Emergency Unit Environment

Score: 97.13/100

593 Total Patient Responses

Responsiveness of Staff

Score: 92.04/100

553 Total Patient Responses

Medication Information

Score: 88.66/100

538 Total Patient Responses

PRIORITISATION

Score: 74.08/100

596 Total Patient Responses