Patient Experience Results

1709

Happy Clients

1962

Surveys Completed

Life Beacon Bay Private Hospital

Reporting Period: 2024-09-17 - 2025-09-17

Likely To Recommend Hospital

94.14%

1962 Total Patient Responses

Overall Experience Score

8.71/10

1962 Total Patient Responses

Admission staff

Score: 96.76/100

  • Yes

  • No

1997 Total Patient Responses

Nursing staff

Score: 91.74/100

  • Always

  • Usually

  • Sometimes

  • Never

2387 Total Patient Responses

Doctors

Score: 97.63/100

  • Always

  • Usually

  • Sometimes

  • Never

2172 Total Patient Responses

Pain management

Score: 94.55/100

  • Always

  • Usually

  • Sometimes

  • Never

1894 Total Patient Responses

Hospital environment

Score: 90.41/100

  • Always

  • Usually

  • Sometimes

  • Never

2428 Total Patient Responses

Responsiveness of staff

Score: 90.43/100

  • Always

  • Usually

  • Sometimes

  • Never

1991 Total Patient Responses

Medication information

Score: 82.65/100

  • Always

  • Usually

  • Sometimes

  • Never

2043 Total Patient Responses

Food

Score: 86.43/100

  • Always

  • Usually

  • Sometimes

  • Never

2347 Total Patient Responses

Discharge information

Score: 75.33/100

  • Yes

  • No

2332 Total Patient Responses

Likely To Recommend Hospital

85.97%

877 Total Patient Responses

Overall Experience Score

7.65/10

877 Total Patient Responses

Reception staff

Score: 95.12/100

860 Total Patient Responses

Nursing staff

Score: 94.05/100

962 Total Patient Responses

Doctors

Score: 92.10/100

901 Total Patient Responses

Pain management

Score: 89.69/100

815 Total Patient Responses

Emergency Unit environment

Score: 97.21/100

860 Total Patient Responses

Responsiveness of staff

Score: 90.21/100

817 Total Patient Responses

Medication information

Score: 90.30/100

794 Total Patient Responses

Prioritisation

Score: 74.55/100

1080 Total Patient Responses