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Patient Experience Results

1688

Happy Clients

1932

Surveys Completed

Life Beacon Bay Private Hospital

Reporting Period: 2024-11-19 - 2025-11-19

Likely To Recommend Hospital

94.41%

1932 Total Patient Responses

Overall Experience Score

8.74/10

1932 Total Patient Responses

Admission staff

Score: 96.87/100

  • Yes

  • No

1957 Total Patient Responses

Nursing staff

Score: 91.99/100

  • Always

  • Usually

  • Sometimes

  • Never

2356 Total Patient Responses

Doctors

Score: 97.79/100

  • Always

  • Usually

  • Sometimes

  • Never

2134 Total Patient Responses

Pain management

Score: 94.50/100

  • Always

  • Usually

  • Sometimes

  • Never

1885 Total Patient Responses

Hospital environment

Score: 90.32/100

  • Always

  • Usually

  • Sometimes

  • Never

2408 Total Patient Responses

Responsiveness of staff

Score: 90.51/100

  • Always

  • Usually

  • Sometimes

  • Never

1952 Total Patient Responses

Medication information

Score: 82.58/100

  • Always

  • Usually

  • Sometimes

  • Never

2032 Total Patient Responses

Food

Score: 86.07/100

  • Always

  • Usually

  • Sometimes

  • Never

2329 Total Patient Responses

Discharge information

Score: 75.57/100

  • Yes

  • No

2288 Total Patient Responses

Likely To Recommend Hospital

85.71%

889 Total Patient Responses

Overall Experience Score

7.59/10

889 Total Patient Responses

Reception staff

Score: 94.86/100

876 Total Patient Responses

Nursing staff

Score: 93.80/100

980 Total Patient Responses

Doctors

Score: 90.72/100

922 Total Patient Responses

Pain management

Score: 88.83/100

824 Total Patient Responses

Emergency Unit environment

Score: 97.47/100

871 Total Patient Responses

Responsiveness of staff

Score: 90.02/100

832 Total Patient Responses

Medication information

Score: 89.88/100

800 Total Patient Responses

Prioritisation

Score: 74.36/100

1101 Total Patient Responses