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Patient Experience Results

1642

Happy Clients

1881

Surveys Completed

Life Beacon Bay Private Hospital

Reporting Period: 2025-03-13 - 2026-03-13

Likely To Recommend Hospital

94.47%

1881 Total Patient Responses

Overall Experience Score

8.73/10

1881 Total Patient Responses

Admission staff

Score: 97.11/100

  • Yes

  • No

1904 Total Patient Responses

Nursing staff

Score: 92.02/100

  • Always

  • Usually

  • Sometimes

  • Never

2300 Total Patient Responses

Doctors

Score: 97.42/100

  • Always

  • Usually

  • Sometimes

  • Never

2069 Total Patient Responses

Pain management

Score: 94.37/100

  • Always

  • Usually

  • Sometimes

  • Never

1852 Total Patient Responses

Hospital environment

Score: 89.80/100

  • Always

  • Usually

  • Sometimes

  • Never

2365 Total Patient Responses

Responsiveness of staff

Score: 89.93/100

  • Always

  • Usually

  • Sometimes

  • Never

1906 Total Patient Responses

Medication information

Score: 83.21/100

  • Always

  • Usually

  • Sometimes

  • Never

1994 Total Patient Responses

Food

Score: 86.98/100

  • Always

  • Usually

  • Sometimes

  • Never

2290 Total Patient Responses

Discharge information

Score: 74.66/100

  • Yes

  • No

2240 Total Patient Responses

Likely To Recommend Hospital

84.85%

832 Total Patient Responses

Overall Experience Score

7.57/10

832 Total Patient Responses

Reception staff

Score: 95.35/100

818 Total Patient Responses

Nursing staff

Score: 94.03/100

924 Total Patient Responses

Doctors

Score: 90.02/100

875 Total Patient Responses

Pain management

Score: 87.37/100

776 Total Patient Responses

Emergency Unit environment

Score: 97.81/100

821 Total Patient Responses

Responsiveness of staff

Score: 89.20/100

778 Total Patient Responses

Medication information

Score: 89.91/100

743 Total Patient Responses

Prioritisation

Score: 75.00/100

1039 Total Patient Responses