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Patient Experience Results

1490

Happy Clients

1720

Surveys Completed

Life Beacon Bay Private Hospital

Reporting Period: 2025-10-05 - 2026-10-05

Likely To Recommend Hospital

93.95%

1720 Total Patient Responses

Overall Experience Score

8.66/10

1720 Total Patient Responses

Admission staff

Score: 97.00/100

  • Yes

  • No

1751 Total Patient Responses

Nursing staff

Score: 91.33/100

  • Always

  • Usually

  • Sometimes

  • Never

2123 Total Patient Responses

Doctors

Score: 97.23/100

  • Always

  • Usually

  • Sometimes

  • Never

1890 Total Patient Responses

Pain management

Score: 93.69/100

  • Always

  • Usually

  • Sometimes

  • Never

1697 Total Patient Responses

Hospital environment

Score: 89.52/100

  • Always

  • Usually

  • Sometimes

  • Never

2184 Total Patient Responses

Responsiveness of staff

Score: 90.11/100

  • Always

  • Usually

  • Sometimes

  • Never

1740 Total Patient Responses

Medication information

Score: 82.62/100

  • Always

  • Usually

  • Sometimes

  • Never

1803 Total Patient Responses

Food

Score: 86.02/100

  • Always

  • Usually

  • Sometimes

  • Never

2066 Total Patient Responses

Discharge information

Score: 73.39/100

  • Yes

  • No

2083 Total Patient Responses

Likely To Recommend Hospital

79.88%

825 Total Patient Responses

Overall Experience Score

7.12/10

825 Total Patient Responses

Reception staff

Score: 94.31/100

808 Total Patient Responses

Nursing staff

Score: 92.14/100

930 Total Patient Responses

Doctors

Score: 88.92/100

873 Total Patient Responses

Pain management

Score: 81.85/100

777 Total Patient Responses

Emergency Unit environment

Score: 96.77/100

804 Total Patient Responses

Responsiveness of staff

Score: 86.54/100

765 Total Patient Responses

Medication information

Score: 88.27/100

742 Total Patient Responses

Prioritisation

Score: 70.35/100

1031 Total Patient Responses