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Patient Experience Results

1666

Happy Clients

1911

Surveys Completed

Life Beacon Bay Private Hospital

Reporting Period: 2024-10-29 - 2025-10-29

Likely To Recommend Hospital

94.19%

1911 Total Patient Responses

Overall Experience Score

8.72/10

1911 Total Patient Responses

Admission staff

Score: 96.73/100

  • Yes

  • No

1941 Total Patient Responses

Nursing staff

Score: 92.00/100

  • Always

  • Usually

  • Sometimes

  • Never

2326 Total Patient Responses

Doctors

Score: 97.80/100

  • Always

  • Usually

  • Sometimes

  • Never

2109 Total Patient Responses

Pain management

Score: 94.63/100

  • Always

  • Usually

  • Sometimes

  • Never

1866 Total Patient Responses

Hospital environment

Score: 90.42/100

  • Always

  • Usually

  • Sometimes

  • Never

2388 Total Patient Responses

Responsiveness of staff

Score: 90.59/100

  • Always

  • Usually

  • Sometimes

  • Never

1936 Total Patient Responses

Medication information

Score: 82.45/100

  • Always

  • Usually

  • Sometimes

  • Never

2017 Total Patient Responses

Food

Score: 85.88/100

  • Always

  • Usually

  • Sometimes

  • Never

2292 Total Patient Responses

Discharge information

Score: 75.48/100

  • Yes

  • No

2264 Total Patient Responses

Likely To Recommend Hospital

85.96%

883 Total Patient Responses

Overall Experience Score

7.64/10

883 Total Patient Responses

Reception staff

Score: 94.82/100

869 Total Patient Responses

Nursing staff

Score: 93.90/100

971 Total Patient Responses

Doctors

Score: 91.21/100

912 Total Patient Responses

Pain management

Score: 89.27/100

820 Total Patient Responses

Emergency Unit environment

Score: 97.46/100

865 Total Patient Responses

Responsiveness of staff

Score: 89.79/100

823 Total Patient Responses

Medication information

Score: 90.13/100

800 Total Patient Responses

Prioritisation

Score: 74.83/100

1086 Total Patient Responses