Patient Experience Results

1696

Happy Clients

1958

Surveys Completed

Life Beacon Bay Private Hospital

Reporting Period: 2024-08-23 - 2025-08-23

Likely To Recommend Hospital

94.02%

1958 Total Patient Responses

Overall Experience Score

8.66/10

1958 Total Patient Responses

Admission staff

Score: 96.79/100

  • Yes

  • No

1993 Total Patient Responses

Nursing staff

Score: 91.68/100

  • Always

  • Usually

  • Sometimes

  • Never

2394 Total Patient Responses

Doctors

Score: 97.60/100

  • Always

  • Usually

  • Sometimes

  • Never

2168 Total Patient Responses

Pain management

Score: 94.63/100

  • Always

  • Usually

  • Sometimes

  • Never

1889 Total Patient Responses

Hospital environment

Score: 89.96/100

  • Always

  • Usually

  • Sometimes

  • Never

2438 Total Patient Responses

Responsiveness of staff

Score: 90.49/100

  • Always

  • Usually

  • Sometimes

  • Never

1983 Total Patient Responses

Medication information

Score: 82.15/100

  • Always

  • Usually

  • Sometimes

  • Never

2050 Total Patient Responses

Food

Score: 86.14/100

  • Always

  • Usually

  • Sometimes

  • Never

2341 Total Patient Responses

Discharge information

Score: 75.05/100

  • Yes

  • No

2343 Total Patient Responses

Likely To Recommend Hospital

85.83%

882 Total Patient Responses

Overall Experience Score

7.66/10

881 Total Patient Responses

Reception staff

Score: 95.14/100

865 Total Patient Responses

Nursing staff

Score: 93.74/100

968 Total Patient Responses

Doctors

Score: 92.01/100

905 Total Patient Responses

Pain management

Score: 88.90/100

820 Total Patient Responses

Emergency Unit environment

Score: 97.10/100

863 Total Patient Responses

Responsiveness of staff

Score: 89.65/100

821 Total Patient Responses

Medication information

Score: 90.17/100

804 Total Patient Responses

Prioritisation

Score: 74.03/100

1087 Total Patient Responses