Patient Experience Results

1693

Happy Clients

1955

Surveys Completed

Life Beacon Bay Private Hospital

Reporting Period: 2024-06-29 - 2025-06-29

Likely To Recommend Hospital

94.37%

1955 Total Patient Responses

Overall Experience Score

8.66/10

1955 Total Patient Responses

Admission staff

Score: 96.91/100

  • Yes

  • No

1991 Total Patient Responses

Nursing staff

Score: 91.81/100

  • Always

  • Usually

  • Sometimes

  • Never

2392 Total Patient Responses

Doctors

Score: 97.64/100

  • Always

  • Usually

  • Sometimes

  • Never

2163 Total Patient Responses

Pain management

Score: 94.33/100

  • Always

  • Usually

  • Sometimes

  • Never

1859 Total Patient Responses

Hospital environment

Score: 90.07/100

  • Always

  • Usually

  • Sometimes

  • Never

2431 Total Patient Responses

Responsiveness of staff

Score: 90.62/100

  • Always

  • Usually

  • Sometimes

  • Never

1967 Total Patient Responses

Medication information

Score: 81.39/100

  • Always

  • Usually

  • Sometimes

  • Never

2049 Total Patient Responses

Food

Score: 85.82/100

  • Always

  • Usually

  • Sometimes

  • Never

2319 Total Patient Responses

Discharge information

Score: 74.17/100

  • Yes

  • No

2367 Total Patient Responses

Likely To Recommend Hospital

85.04%

896 Total Patient Responses

Overall Experience Score

7.61/10

895 Total Patient Responses

Reception staff

Score: 95.65/100

874 Total Patient Responses

Nursing staff

Score: 93.67/100

977 Total Patient Responses

Doctors

Score: 91.93/100

918 Total Patient Responses

Pain management

Score: 88.58/100

832 Total Patient Responses

Emergency Unit environment

Score: 96.69/100

877 Total Patient Responses

Responsiveness of staff

Score: 90.20/100

837 Total Patient Responses

Medication information

Score: 90.27/100

812 Total Patient Responses

Prioritisation

Score: 74.26/100

1105 Total Patient Responses