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Patient Experience Results

1712

Happy Clients

1965

Surveys Completed

Life Beacon Bay Private Hospital

Reporting Period: 2024-09-14 - 2025-09-14

Likely To Recommend Hospital

94.15%

1965 Total Patient Responses

Overall Experience Score

8.71/10

1965 Total Patient Responses

Admission staff

Score: 96.74/100

  • Yes

  • No

2001 Total Patient Responses

Nursing staff

Score: 91.71/100

  • Always

  • Usually

  • Sometimes

  • Never

2391 Total Patient Responses

Doctors

Score: 97.63/100

  • Always

  • Usually

  • Sometimes

  • Never

2177 Total Patient Responses

Pain management

Score: 94.55/100

  • Always

  • Usually

  • Sometimes

  • Never

1898 Total Patient Responses

Hospital environment

Score: 90.35/100

  • Always

  • Usually

  • Sometimes

  • Never

2434 Total Patient Responses

Responsiveness of staff

Score: 90.45/100

  • Always

  • Usually

  • Sometimes

  • Never

1995 Total Patient Responses

Medication information

Score: 82.61/100

  • Always

  • Usually

  • Sometimes

  • Never

2043 Total Patient Responses

Food

Score: 86.40/100

  • Always

  • Usually

  • Sometimes

  • Never

2353 Total Patient Responses

Discharge information

Score: 75.24/100

  • Yes

  • No

2336 Total Patient Responses

Likely To Recommend Hospital

85.9%

879 Total Patient Responses

Overall Experience Score

7.64/10

879 Total Patient Responses

Reception staff

Score: 95.13/100

862 Total Patient Responses

Nursing staff

Score: 94.00/100

966 Total Patient Responses

Doctors

Score: 91.92/100

904 Total Patient Responses

Pain management

Score: 89.60/100

817 Total Patient Responses

Emergency Unit environment

Score: 97.22/100

862 Total Patient Responses

Responsiveness of staff

Score: 90.11/100

819 Total Patient Responses

Medication information

Score: 90.20/100

796 Total Patient Responses

Prioritisation

Score: 74.39/100

1084 Total Patient Responses