Patient Experience Results

1681

Happy Clients

1951

Surveys Completed

Life Beacon Bay Private Hospital

Reporting Period: 2024-05-20 - 2025-05-20

Likely To Recommend Hospital

94.56%

1951 Total Patient Responses

Overall Experience Score

8.61/10

1951 Total Patient Responses

Admission staff

Score: 96.86/100

  • Yes

  • No

1990 Total Patient Responses

Nursing staff

Score: 91.59/100

  • Always

  • Usually

  • Sometimes

  • Never

2405 Total Patient Responses

Doctors

Score: 97.65/100

  • Always

  • Usually

  • Sometimes

  • Never

2159 Total Patient Responses

Pain management

Score: 94.05/100

  • Always

  • Usually

  • Sometimes

  • Never

1843 Total Patient Responses

Hospital environment

Score: 90.30/100

  • Always

  • Usually

  • Sometimes

  • Never

2418 Total Patient Responses

Responsiveness of staff

Score: 90.58/100

  • Always

  • Usually

  • Sometimes

  • Never

1960 Total Patient Responses

Medication information

Score: 80.89/100

  • Always

  • Usually

  • Sometimes

  • Never

2042 Total Patient Responses

Food

Score: 85.50/100

  • Always

  • Usually

  • Sometimes

  • Never

2310 Total Patient Responses

Discharge information

Score: 73.50/100

  • Yes

  • No

2359 Total Patient Responses

Likely To Recommend Hospital

85.68%

908 Total Patient Responses

Overall Experience Score

7.73/10

907 Total Patient Responses

Reception staff

Score: 96.05/100

885 Total Patient Responses

Nursing staff

Score: 93.92/100

988 Total Patient Responses

Doctors

Score: 92.02/100

931 Total Patient Responses

Pain management

Score: 88.89/100

846 Total Patient Responses

Emergency Unit environment

Score: 96.97/100

891 Total Patient Responses

Responsiveness of staff

Score: 90.57/100

848 Total Patient Responses

Medication information

Score: 90.53/100

824 Total Patient Responses

Prioritisation

Score: 74.96/100

1122 Total Patient Responses