Patient Experience Results

1646

Happy Clients

1889

Surveys Completed

Life Beacon Bay Private Hospital

Reporting Period: 2024-10-07 - 2025-10-07

Likely To Recommend Hospital

94.12%

1889 Total Patient Responses

Overall Experience Score

8.71/10

1889 Total Patient Responses

Admission staff

Score: 96.86/100

  • Yes

  • No

1919 Total Patient Responses

Nursing staff

Score: 91.83/100

  • Always

  • Usually

  • Sometimes

  • Never

2293 Total Patient Responses

Doctors

Score: 97.64/100

  • Always

  • Usually

  • Sometimes

  • Never

2083 Total Patient Responses

Pain management

Score: 94.68/100

  • Always

  • Usually

  • Sometimes

  • Never

1824 Total Patient Responses

Hospital environment

Score: 90.46/100

  • Always

  • Usually

  • Sometimes

  • Never

2345 Total Patient Responses

Responsiveness of staff

Score: 90.60/100

  • Always

  • Usually

  • Sometimes

  • Never

1909 Total Patient Responses

Medication information

Score: 82.57/100

  • Always

  • Usually

  • Sometimes

  • Never

1970 Total Patient Responses

Food

Score: 86.24/100

  • Always

  • Usually

  • Sometimes

  • Never

2267 Total Patient Responses

Discharge information

Score: 75.36/100

  • Yes

  • No

2238 Total Patient Responses

Likely To Recommend Hospital

85.75%

856 Total Patient Responses

Overall Experience Score

7.64/10

856 Total Patient Responses

Reception staff

Score: 95.13/100

842 Total Patient Responses

Nursing staff

Score: 93.81/100

940 Total Patient Responses

Doctors

Score: 91.65/100

880 Total Patient Responses

Pain management

Score: 89.27/100

792 Total Patient Responses

Emergency Unit environment

Score: 97.37/100

838 Total Patient Responses

Responsiveness of staff

Score: 89.84/100

797 Total Patient Responses

Medication information

Score: 89.94/100

775 Total Patient Responses

Prioritisation

Score: 74.70/100

1052 Total Patient Responses