Patient experience survey

267

Happy Clients

316

Surveys Completed

Life Gaborone Private Hospital

Reporting Period: 2025-06-29 - 2026-06-29

Likely To Recommend Hospital

93.01%

315 Total Patient Responses

Overall Experience Score

8.45/10

316 Total Patient Responses

Admission staff

Score: 96.61/100

  • Yes

  • No

329 Total Patient Responses

Nursing staff

Score: 92.46/100

  • Always

  • Usually

  • Sometimes

  • Never

398 Total Patient Responses

Doctors

Score: 96.04/100

  • Always

  • Usually

  • Sometimes

  • Never

363 Total Patient Responses

Pain management

Score: 96.28/100

  • Always

  • Usually

  • Sometimes

  • Never

331 Total Patient Responses

Hospital environment

Score: 91.31/100

  • Always

  • Usually

  • Sometimes

  • Never

391 Total Patient Responses

Responsiveness of staff

Score: 87.21/100

  • Always

  • Usually

  • Sometimes

  • Never

333 Total Patient Responses

Medication information

Score: 83.49/100

  • Always

  • Usually

  • Sometimes

  • Never

367 Total Patient Responses

Food

Score: 82.30/100

  • Always

  • Usually

  • Sometimes

  • Never

395 Total Patient Responses

Discharge information

Score: 70.41/100

  • Yes

  • No

395 Total Patient Responses

Likely To Recommend Hospital

86.41%

802 Total Patient Responses

Overall Experience Score

7.16/10

802 Total Patient Responses

Reception staff

Score: 95.15/100

784 Total Patient Responses

Nursing staff

Score: 96.40/100

864 Total Patient Responses

Doctors

Score: 95.06/100

821 Total Patient Responses

Pain management

Score: 88.76/100

703 Total Patient Responses

Emergency Unit environment

Score: 97.32/100

785 Total Patient Responses

Responsiveness of staff

Score: 90.66/100

707 Total Patient Responses

Medication information

Score: 89.43/100

719 Total Patient Responses

Prioritisation

Score: 60.52/100

1075 Total Patient Responses