Patient experience survey

268

Happy Clients

318

Surveys Completed

Life Gaborone Private Hospital

Reporting Period: 2025-06-09 - 2026-06-09

Likely To Recommend Hospital

91.8%

317 Total Patient Responses

Overall Experience Score

8.43/10

318 Total Patient Responses

Admission staff

Score: 96.79/100

  • Yes

  • No

331 Total Patient Responses

Nursing staff

Score: 91.56/100

  • Always

  • Usually

  • Sometimes

  • Never

405 Total Patient Responses

Doctors

Score: 95.65/100

  • Always

  • Usually

  • Sometimes

  • Never

367 Total Patient Responses

Pain management

Score: 95.82/100

  • Always

  • Usually

  • Sometimes

  • Never

338 Total Patient Responses

Hospital environment

Score: 91.44/100

  • Always

  • Usually

  • Sometimes

  • Never

392 Total Patient Responses

Responsiveness of staff

Score: 85.74/100

  • Always

  • Usually

  • Sometimes

  • Never

341 Total Patient Responses

Medication information

Score: 82.70/100

  • Always

  • Usually

  • Sometimes

  • Never

373 Total Patient Responses

Food

Score: 83.11/100

  • Always

  • Usually

  • Sometimes

  • Never

398 Total Patient Responses

Discharge information

Score: 69.97/100

  • Yes

  • No

401 Total Patient Responses

Likely To Recommend Hospital

86.44%

804 Total Patient Responses

Overall Experience Score

7.09/10

804 Total Patient Responses

Reception staff

Score: 95.04/100

786 Total Patient Responses

Nursing staff

Score: 96.25/100

870 Total Patient Responses

Doctors

Score: 94.95/100

827 Total Patient Responses

Pain management

Score: 88.54/100

707 Total Patient Responses

Emergency Unit environment

Score: 97.33/100

787 Total Patient Responses

Responsiveness of staff

Score: 90.45/100

712 Total Patient Responses

Medication information

Score: 88.93/100

723 Total Patient Responses

Prioritisation

Score: 60.91/100

1068 Total Patient Responses