Patient experience survey

331

Happy Clients

395

Surveys Completed

Life Gaborone Private Hospital

Reporting Period: 2023-10-29 - 2024-10-29

Likely To Recommend Hospital

91.64%

395 Total Patient Responses

Overall Experience Score

8.38/10

395 Total Patient Responses

Admission staff

Score: 96.15/100

  • Yes

  • No

407 Total Patient Responses

Nursing staff

Score: 91.48/100

  • Always

  • Usually

  • Sometimes

  • Never

501 Total Patient Responses

Doctors

Score: 94.75/100

  • Always

  • Usually

  • Sometimes

  • Never

462 Total Patient Responses

Pain management

Score: 92.33/100

  • Always

  • Usually

  • Sometimes

  • Never

394 Total Patient Responses

Hospital environment

Score: 88.79/100

  • Always

  • Usually

  • Sometimes

  • Never

499 Total Patient Responses

Responsiveness of staff

Score: 83.13/100

  • Always

  • Usually

  • Sometimes

  • Never

422 Total Patient Responses

Medication information

Score: 82.88/100

  • Always

  • Usually

  • Sometimes

  • Never

441 Total Patient Responses

Food

Score: 82.91/100

  • Always

  • Usually

  • Sometimes

  • Never

494 Total Patient Responses

Discharge information

Score: 70.63/100

  • Yes

  • No

497 Total Patient Responses

Likely To Recommend Hospital

87.77%

1104 Total Patient Responses

Overall Experience Score

7.09/10

1104 Total Patient Responses

Reception staff

Score: 95.46/100

1080 Total Patient Responses

Nursing staff

Score: 96.79/100

1173 Total Patient Responses

Doctors

Score: 94.99/100

1129 Total Patient Responses

Pain management

Score: 87.66/100

948 Total Patient Responses

Emergency Unit environment

Score: 95.13/100

1088 Total Patient Responses

Responsiveness of staff

Score: 89.89/100

979 Total Patient Responses

Medication information

Score: 90.47/100

1007 Total Patient Responses

Prioritisation

Score: 57.59/100

1480 Total Patient Responses