Patient experience survey

267

Happy Clients

317

Surveys Completed

Life Gaborone Private Hospital

Reporting Period: 2025-08-11 - 2026-08-11

Likely To Recommend Hospital

93.04%

316 Total Patient Responses

Overall Experience Score

8.42/10

317 Total Patient Responses

Admission staff

Score: 96.80/100

  • Yes

  • No

330 Total Patient Responses

Nursing staff

Score: 92.27/100

  • Always

  • Usually

  • Sometimes

  • Never

401 Total Patient Responses

Doctors

Score: 96.48/100

  • Always

  • Usually

  • Sometimes

  • Never

363 Total Patient Responses

Pain management

Score: 95.56/100

  • Always

  • Usually

  • Sometimes

  • Never

335 Total Patient Responses

Hospital environment

Score: 90.65/100

  • Always

  • Usually

  • Sometimes

  • Never

391 Total Patient Responses

Responsiveness of staff

Score: 85.49/100

  • Always

  • Usually

  • Sometimes

  • Never

329 Total Patient Responses

Medication information

Score: 83.65/100

  • Always

  • Usually

  • Sometimes

  • Never

367 Total Patient Responses

Food

Score: 82.35/100

  • Always

  • Usually

  • Sometimes

  • Never

394 Total Patient Responses

Discharge information

Score: 71.29/100

  • Yes

  • No

401 Total Patient Responses

Likely To Recommend Hospital

86.16%

795 Total Patient Responses

Overall Experience Score

7.11/10

795 Total Patient Responses

Reception staff

Score: 95.61/100

774 Total Patient Responses

Nursing staff

Score: 96.85/100

851 Total Patient Responses

Doctors

Score: 95.03/100

819 Total Patient Responses

Pain management

Score: 90.12/100

688 Total Patient Responses

Emergency Unit environment

Score: 97.44/100

780 Total Patient Responses

Responsiveness of staff

Score: 91.30/100

690 Total Patient Responses

Medication information

Score: 89.04/100

712 Total Patient Responses

Prioritisation

Score: 59.33/100

1079 Total Patient Responses