Patient experience survey

253

Happy Clients

299

Surveys Completed

Life Gaborone Private Hospital

Reporting Period: 2024-11-06 - 2025-11-06

Likely To Recommend Hospital

91.61%

298 Total Patient Responses

Overall Experience Score

8.46/10

299 Total Patient Responses

Admission staff

Score: 95.88/100

  • Yes

  • No

310 Total Patient Responses

Nursing staff

Score: 89.90/100

  • Always

  • Usually

  • Sometimes

  • Never

382 Total Patient Responses

Doctors

Score: 95.14/100

  • Always

  • Usually

  • Sometimes

  • Never

352 Total Patient Responses

Pain management

Score: 94.17/100

  • Always

  • Usually

  • Sometimes

  • Never

319 Total Patient Responses

Hospital environment

Score: 89.52/100

  • Always

  • Usually

  • Sometimes

  • Never

379 Total Patient Responses

Responsiveness of staff

Score: 82.43/100

  • Always

  • Usually

  • Sometimes

  • Never

334 Total Patient Responses

Medication information

Score: 79.16/100

  • Always

  • Usually

  • Sometimes

  • Never

353 Total Patient Responses

Food

Score: 83.57/100

  • Always

  • Usually

  • Sometimes

  • Never

373 Total Patient Responses

Discharge information

Score: 67.06/100

  • Yes

  • No

368 Total Patient Responses

Likely To Recommend Hospital

88.23%

824 Total Patient Responses

Overall Experience Score

7.27/10

824 Total Patient Responses

Reception staff

Score: 94.95/100

812 Total Patient Responses

Nursing staff

Score: 96.67/100

888 Total Patient Responses

Doctors

Score: 95.51/100

846 Total Patient Responses

Pain management

Score: 89.20/100

722 Total Patient Responses

Emergency Unit environment

Score: 96.27/100

805 Total Patient Responses

Responsiveness of staff

Score: 90.72/100

733 Total Patient Responses

Medication information

Score: 88.87/100

737 Total Patient Responses

Prioritisation

Score: 62.61/100

1101 Total Patient Responses