Patient experience survey

273

Happy Clients

327

Surveys Completed

Life Gaborone Private Hospital

Reporting Period: 2025-10-08 - 2026-10-08

Likely To Recommend Hospital

92.05%

327 Total Patient Responses

Overall Experience Score

8.35/10

327 Total Patient Responses

Admission staff

Score: 97.06/100

  • Yes

  • No

339 Total Patient Responses

Nursing staff

Score: 92.23/100

  • Always

  • Usually

  • Sometimes

  • Never

406 Total Patient Responses

Doctors

Score: 97.53/100

  • Always

  • Usually

  • Sometimes

  • Never

371 Total Patient Responses

Pain management

Score: 94.78/100

  • Always

  • Usually

  • Sometimes

  • Never

341 Total Patient Responses

Hospital environment

Score: 91.04/100

  • Always

  • Usually

  • Sometimes

  • Never

401 Total Patient Responses

Responsiveness of staff

Score: 85.66/100

  • Always

  • Usually

  • Sometimes

  • Never

339 Total Patient Responses

Medication information

Score: 85.20/100

  • Always

  • Usually

  • Sometimes

  • Never

384 Total Patient Responses

Food

Score: 83.12/100

  • Always

  • Usually

  • Sometimes

  • Never

410 Total Patient Responses

Discharge information

Score: 73.39/100

  • Yes

  • No

407 Total Patient Responses

Likely To Recommend Hospital

85.81%

754 Total Patient Responses

Overall Experience Score

7.08/10

754 Total Patient Responses

Reception staff

Score: 95.52/100

736 Total Patient Responses

Nursing staff

Score: 97.02/100

801 Total Patient Responses

Doctors

Score: 95.34/100

777 Total Patient Responses

Pain management

Score: 89.89/100

653 Total Patient Responses

Emergency Unit environment

Score: 97.44/100

742 Total Patient Responses

Responsiveness of staff

Score: 91.46/100

656 Total Patient Responses

Medication information

Score: 88.86/100

673 Total Patient Responses

Prioritisation

Score: 60.30/100

1017 Total Patient Responses