Patient experience survey

262

Happy Clients

310

Surveys Completed

Life Gaborone Private Hospital

Reporting Period: 2025-07-19 - 2026-07-19

Likely To Recommend Hospital

93.2%

309 Total Patient Responses

Overall Experience Score

8.45/10

310 Total Patient Responses

Admission staff

Score: 96.40/100

  • Yes

  • No

325 Total Patient Responses

Nursing staff

Score: 92.20/100

  • Always

  • Usually

  • Sometimes

  • Never

391 Total Patient Responses

Doctors

Score: 96.07/100

  • Always

  • Usually

  • Sometimes

  • Never

355 Total Patient Responses

Pain management

Score: 95.66/100

  • Always

  • Usually

  • Sometimes

  • Never

327 Total Patient Responses

Hospital environment

Score: 91.08/100

  • Always

  • Usually

  • Sometimes

  • Never

386 Total Patient Responses

Responsiveness of staff

Score: 85.72/100

  • Always

  • Usually

  • Sometimes

  • Never

325 Total Patient Responses

Medication information

Score: 83.55/100

  • Always

  • Usually

  • Sometimes

  • Never

357 Total Patient Responses

Food

Score: 81.98/100

  • Always

  • Usually

  • Sometimes

  • Never

385 Total Patient Responses

Discharge information

Score: 70.97/100

  • Yes

  • No

390 Total Patient Responses

Likely To Recommend Hospital

86.64%

801 Total Patient Responses

Overall Experience Score

7.13/10

801 Total Patient Responses

Reception staff

Score: 95.52/100

782 Total Patient Responses

Nursing staff

Score: 96.78/100

858 Total Patient Responses

Doctors

Score: 95.16/100

823 Total Patient Responses

Pain management

Score: 89.77/100

694 Total Patient Responses

Emergency Unit environment

Score: 97.32/100

784 Total Patient Responses

Responsiveness of staff

Score: 91.29/100

700 Total Patient Responses

Medication information

Score: 89.39/100

716 Total Patient Responses

Prioritisation

Score: 60.03/100

1085 Total Patient Responses