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Patient experience survey

260

Happy Clients

304

Surveys Completed

Life Gaborone Private Hospital

Reporting Period: 2025-03-16 - 2026-03-16

Likely To Recommend Hospital

92.41%

303 Total Patient Responses

Overall Experience Score

8.55/10

304 Total Patient Responses

Admission staff

Score: 96.98/100

  • Yes

  • No

317 Total Patient Responses

Nursing staff

Score: 91.27/100

  • Always

  • Usually

  • Sometimes

  • Never

381 Total Patient Responses

Doctors

Score: 95.66/100

  • Always

  • Usually

  • Sometimes

  • Never

350 Total Patient Responses

Pain management

Score: 95.16/100

  • Always

  • Usually

  • Sometimes

  • Never

321 Total Patient Responses

Hospital environment

Score: 92.65/100

  • Always

  • Usually

  • Sometimes

  • Never

376 Total Patient Responses

Responsiveness of staff

Score: 84.70/100

  • Always

  • Usually

  • Sometimes

  • Never

336 Total Patient Responses

Medication information

Score: 82.42/100

  • Always

  • Usually

  • Sometimes

  • Never

353 Total Patient Responses

Food

Score: 84.31/100

  • Always

  • Usually

  • Sometimes

  • Never

374 Total Patient Responses

Discharge information

Score: 71.88/100

  • Yes

  • No

377 Total Patient Responses

Likely To Recommend Hospital

87.55%

803 Total Patient Responses

Overall Experience Score

7.09/10

803 Total Patient Responses

Reception staff

Score: 94.92/100

787 Total Patient Responses

Nursing staff

Score: 96.53/100

862 Total Patient Responses

Doctors

Score: 94.69/100

826 Total Patient Responses

Pain management

Score: 88.58/100

709 Total Patient Responses

Emergency Unit environment

Score: 96.68/100

782 Total Patient Responses

Responsiveness of staff

Score: 90.78/100

716 Total Patient Responses

Medication information

Score: 88.89/100

720 Total Patient Responses

Prioritisation

Score: 61.56/100

1082 Total Patient Responses