Patient experience survey

282

Happy Clients

342

Surveys Completed

Life Gaborone Private Hospital

Reporting Period: 2024-03-21 - 2025-03-21

Likely To Recommend Hospital

90.65%

342 Total Patient Responses

Overall Experience Score

8.25/10

342 Total Patient Responses

Admission staff

Score: 96.13/100

  • Yes

  • No

351 Total Patient Responses

Nursing staff

Score: 90.05/100

  • Always

  • Usually

  • Sometimes

  • Never

429 Total Patient Responses

Doctors

Score: 94.72/100

  • Always

  • Usually

  • Sometimes

  • Never

399 Total Patient Responses

Pain management

Score: 92.10/100

  • Always

  • Usually

  • Sometimes

  • Never

359 Total Patient Responses

Hospital environment

Score: 86.95/100

  • Always

  • Usually

  • Sometimes

  • Never

435 Total Patient Responses

Responsiveness of staff

Score: 81.31/100

  • Always

  • Usually

  • Sometimes

  • Never

364 Total Patient Responses

Medication information

Score: 80.03/100

  • Always

  • Usually

  • Sometimes

  • Never

404 Total Patient Responses

Food

Score: 81.91/100

  • Always

  • Usually

  • Sometimes

  • Never

424 Total Patient Responses

Discharge information

Score: 67.54/100

  • Yes

  • No

418 Total Patient Responses

Likely To Recommend Hospital

87.12%

1009 Total Patient Responses

Overall Experience Score

7.07/10

1009 Total Patient Responses

Reception staff

Score: 95.46/100

992 Total Patient Responses

Nursing staff

Score: 96.63/100

1079 Total Patient Responses

Doctors

Score: 95.23/100

1032 Total Patient Responses

Pain management

Score: 87.14/100

871 Total Patient Responses

Emergency Unit environment

Score: 94.25/100

992 Total Patient Responses

Responsiveness of staff

Score: 88.03/100

894 Total Patient Responses

Medication information

Score: 89.58/100

912 Total Patient Responses

Prioritisation

Score: 57.62/100

1325 Total Patient Responses