Patient experience survey

267

Happy Clients

320

Surveys Completed

Life Gaborone Private Hospital

Reporting Period: 2025-09-17 - 2026-09-17

Likely To Recommend Hospital

91.87%

320 Total Patient Responses

Overall Experience Score

8.35/10

320 Total Patient Responses

Admission staff

Score: 96.98/100

  • Yes

  • No

331 Total Patient Responses

Nursing staff

Score: 91.71/100

  • Always

  • Usually

  • Sometimes

  • Never

397 Total Patient Responses

Doctors

Score: 97.05/100

  • Always

  • Usually

  • Sometimes

  • Never

363 Total Patient Responses

Pain management

Score: 94.97/100

  • Always

  • Usually

  • Sometimes

  • Never

334 Total Patient Responses

Hospital environment

Score: 90.35/100

  • Always

  • Usually

  • Sometimes

  • Never

391 Total Patient Responses

Responsiveness of staff

Score: 85.77/100

  • Always

  • Usually

  • Sometimes

  • Never

325 Total Patient Responses

Medication information

Score: 84.67/100

  • Always

  • Usually

  • Sometimes

  • Never

367 Total Patient Responses

Food

Score: 81.88/100

  • Always

  • Usually

  • Sometimes

  • Never

398 Total Patient Responses

Discharge information

Score: 73.28/100

  • Yes

  • No

401 Total Patient Responses

Likely To Recommend Hospital

85.83%

769 Total Patient Responses

Overall Experience Score

7.02/10

769 Total Patient Responses

Reception staff

Score: 95.60/100

750 Total Patient Responses

Nursing staff

Score: 96.97/100

820 Total Patient Responses

Doctors

Score: 95.24/100

792 Total Patient Responses

Pain management

Score: 90.53/100

665 Total Patient Responses

Emergency Unit environment

Score: 97.22/100

756 Total Patient Responses

Responsiveness of staff

Score: 91.57/100

664 Total Patient Responses

Medication information

Score: 89.40/100

689 Total Patient Responses

Prioritisation

Score: 59.68/100

1034 Total Patient Responses