Patient experience survey

267

Happy Clients

317

Surveys Completed

Life Gaborone Private Hospital

Reporting Period: 2025-08-07 - 2026-08-07

Likely To Recommend Hospital

93.04%

316 Total Patient Responses

Overall Experience Score

8.42/10

317 Total Patient Responses

Admission staff

Score: 96.80/100

  • Yes

  • No

330 Total Patient Responses

Nursing staff

Score: 92.27/100

  • Always

  • Usually

  • Sometimes

  • Never

400 Total Patient Responses

Doctors

Score: 96.48/100

  • Always

  • Usually

  • Sometimes

  • Never

363 Total Patient Responses

Pain management

Score: 95.73/100

  • Always

  • Usually

  • Sometimes

  • Never

334 Total Patient Responses

Hospital environment

Score: 90.68/100

  • Always

  • Usually

  • Sometimes

  • Never

391 Total Patient Responses

Responsiveness of staff

Score: 85.53/100

  • Always

  • Usually

  • Sometimes

  • Never

329 Total Patient Responses

Medication information

Score: 83.83/100

  • Always

  • Usually

  • Sometimes

  • Never

366 Total Patient Responses

Food

Score: 82.35/100

  • Always

  • Usually

  • Sometimes

  • Never

394 Total Patient Responses

Discharge information

Score: 71.61/100

  • Yes

  • No

401 Total Patient Responses

Likely To Recommend Hospital

86.45%

797 Total Patient Responses

Overall Experience Score

7.13/10

797 Total Patient Responses

Reception staff

Score: 95.62/100

777 Total Patient Responses

Nursing staff

Score: 96.93/100

853 Total Patient Responses

Doctors

Score: 95.13/100

820 Total Patient Responses

Pain management

Score: 90.29/100

690 Total Patient Responses

Emergency Unit environment

Score: 97.44/100

782 Total Patient Responses

Responsiveness of staff

Score: 91.51/100

695 Total Patient Responses

Medication information

Score: 89.20/100

713 Total Patient Responses

Prioritisation

Score: 59.70/100

1083 Total Patient Responses