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Patient experience survey

269

Happy Clients

315

Surveys Completed

Life Gaborone Private Hospital

Reporting Period: 2025-04-26 - 2026-04-26

Likely To Recommend Hospital

92.68%

314 Total Patient Responses

Overall Experience Score

8.54/10

315 Total Patient Responses

Admission staff

Score: 96.93/100

  • Yes

  • No

327 Total Patient Responses

Nursing staff

Score: 92.33/100

  • Always

  • Usually

  • Sometimes

  • Never

397 Total Patient Responses

Doctors

Score: 95.91/100

  • Always

  • Usually

  • Sometimes

  • Never

362 Total Patient Responses

Pain management

Score: 95.77/100

  • Always

  • Usually

  • Sometimes

  • Never

327 Total Patient Responses

Hospital environment

Score: 92.83/100

  • Always

  • Usually

  • Sometimes

  • Never

389 Total Patient Responses

Responsiveness of staff

Score: 86.08/100

  • Always

  • Usually

  • Sometimes

  • Never

336 Total Patient Responses

Medication information

Score: 83.73/100

  • Always

  • Usually

  • Sometimes

  • Never

365 Total Patient Responses

Food

Score: 83.87/100

  • Always

  • Usually

  • Sometimes

  • Never

386 Total Patient Responses

Discharge information

Score: 71.43/100

  • Yes

  • No

395 Total Patient Responses

Likely To Recommend Hospital

87.62%

816 Total Patient Responses

Overall Experience Score

7.18/10

816 Total Patient Responses

Reception staff

Score: 95.24/100

799 Total Patient Responses

Nursing staff

Score: 96.43/100

879 Total Patient Responses

Doctors

Score: 94.90/100

838 Total Patient Responses

Pain management

Score: 89.20/100

722 Total Patient Responses

Emergency Unit environment

Score: 97.36/100

796 Total Patient Responses

Responsiveness of staff

Score: 91.03/100

725 Total Patient Responses

Medication information

Score: 89.65/100

734 Total Patient Responses

Prioritisation

Score: 61.71/100

1097 Total Patient Responses