Patient experience survey

251

Happy Clients

302

Surveys Completed

Life Gaborone Private Hospital

Reporting Period: 2025-08-28 - 2026-08-28

Likely To Recommend Hospital

92.06%

302 Total Patient Responses

Overall Experience Score

8.31/10

302 Total Patient Responses

Admission staff

Score: 96.98/100

  • Yes

  • No

315 Total Patient Responses

Nursing staff

Score: 91.23/100

  • Always

  • Usually

  • Sometimes

  • Never

379 Total Patient Responses

Doctors

Score: 96.75/100

  • Always

  • Usually

  • Sometimes

  • Never

343 Total Patient Responses

Pain management

Score: 95.12/100

  • Always

  • Usually

  • Sometimes

  • Never

320 Total Patient Responses

Hospital environment

Score: 90.77/100

  • Always

  • Usually

  • Sometimes

  • Never

370 Total Patient Responses

Responsiveness of staff

Score: 85.45/100

  • Always

  • Usually

  • Sometimes

  • Never

309 Total Patient Responses

Medication information

Score: 84.58/100

  • Always

  • Usually

  • Sometimes

  • Never

348 Total Patient Responses

Food

Score: 82.09/100

  • Always

  • Usually

  • Sometimes

  • Never

373 Total Patient Responses

Discharge information

Score: 72.19/100

  • Yes

  • No

382 Total Patient Responses

Likely To Recommend Hospital

86.09%

762 Total Patient Responses

Overall Experience Score

7.09/10

762 Total Patient Responses

Reception staff

Score: 95.56/100

743 Total Patient Responses

Nursing staff

Score: 96.81/100

814 Total Patient Responses

Doctors

Score: 95.31/100

780 Total Patient Responses

Pain management

Score: 90.18/100

662 Total Patient Responses

Emergency Unit environment

Score: 97.19/100

748 Total Patient Responses

Responsiveness of staff

Score: 91.34/100

658 Total Patient Responses

Medication information

Score: 89.62/100

684 Total Patient Responses

Prioritisation

Score: 59.49/100

1028 Total Patient Responses