Patient experience survey

272

Happy Clients

322

Surveys Completed

Life Gaborone Private Hospital

Reporting Period: 2025-10-28 - 2026-10-28

Likely To Recommend Hospital

92.55%

322 Total Patient Responses

Overall Experience Score

8.44/10

322 Total Patient Responses

Admission staff

Score: 97.49/100

  • Yes

  • No

331 Total Patient Responses

Nursing staff

Score: 92.53/100

  • Always

  • Usually

  • Sometimes

  • Never

395 Total Patient Responses

Doctors

Score: 97.80/100

  • Always

  • Usually

  • Sometimes

  • Never

365 Total Patient Responses

Pain management

Score: 94.94/100

  • Always

  • Usually

  • Sometimes

  • Never

324 Total Patient Responses

Hospital environment

Score: 91.48/100

  • Always

  • Usually

  • Sometimes

  • Never

391 Total Patient Responses

Responsiveness of staff

Score: 86.07/100

  • Always

  • Usually

  • Sometimes

  • Never

324 Total Patient Responses

Medication information

Score: 86.00/100

  • Always

  • Usually

  • Sometimes

  • Never

373 Total Patient Responses

Food

Score: 83.20/100

  • Always

  • Yes

  • Usually

  • Sometimes

  • Never

400 Total Patient Responses

Discharge information

Score: 74.07/100

  • Yes

  • No

401 Total Patient Responses

Likely To Recommend Hospital

85.75%

772 Total Patient Responses

Overall Experience Score

7.06/10

772 Total Patient Responses

Reception staff

Score: 95.36/100

754 Total Patient Responses

Nursing staff

Score: 96.83/100

823 Total Patient Responses

Doctors

Score: 95.44/100

794 Total Patient Responses

Pain management

Score: 90.21/100

664 Total Patient Responses

Emergency Unit environment

Score: 96.96/100

757 Total Patient Responses

Responsiveness of staff

Score: 91.33/100

669 Total Patient Responses

Medication information

Score: 89.00/100

691 Total Patient Responses

Prioritisation

Score: 60.35/100

1044 Total Patient Responses