Patient experience survey

268

Happy Clients

317

Surveys Completed

Life Gaborone Private Hospital

Reporting Period: 2025-05-19 - 2026-05-19

Likely To Recommend Hospital

92.41%

316 Total Patient Responses

Overall Experience Score

8.45/10

317 Total Patient Responses

Admission staff

Score: 96.95/100

  • Yes

  • No

329 Total Patient Responses

Nursing staff

Score: 92.06/100

  • Always

  • Usually

  • Sometimes

  • Never

403 Total Patient Responses

Doctors

Score: 95.64/100

  • Always

  • Usually

  • Sometimes

  • Never

366 Total Patient Responses

Pain management

Score: 96.34/100

  • Always

  • Usually

  • Sometimes

  • Never

335 Total Patient Responses

Hospital environment

Score: 92.31/100

  • Always

  • Usually

  • Sometimes

  • Never

394 Total Patient Responses

Responsiveness of staff

Score: 86.33/100

  • Always

  • Usually

  • Sometimes

  • Never

342 Total Patient Responses

Medication information

Score: 83.24/100

  • Always

  • Usually

  • Sometimes

  • Never

372 Total Patient Responses

Food

Score: 83.39/100

  • Always

  • Usually

  • Sometimes

  • Never

394 Total Patient Responses

Discharge information

Score: 70.35/100

  • Yes

  • No

399 Total Patient Responses

Likely To Recommend Hospital

86.93%

811 Total Patient Responses

Overall Experience Score

7.1/10

811 Total Patient Responses

Reception staff

Score: 95.08/100

793 Total Patient Responses

Nursing staff

Score: 96.32/100

878 Total Patient Responses

Doctors

Score: 95.09/100

834 Total Patient Responses

Pain management

Score: 88.89/100

720 Total Patient Responses

Emergency Unit environment

Score: 97.23/100

793 Total Patient Responses

Responsiveness of staff

Score: 90.62/100

725 Total Patient Responses

Medication information

Score: 88.92/100

731 Total Patient Responses

Prioritisation

Score: 61.04/100

1092 Total Patient Responses