Patient experience survey

268

Happy Clients

310

Surveys Completed

Life Gaborone Private Hospital

Reporting Period: 2025-04-06 - 2026-04-06

Likely To Recommend Hospital

92.55%

309 Total Patient Responses

Overall Experience Score

8.65/10

310 Total Patient Responses

Admission staff

Score: 97.04/100

  • Yes

  • No

323 Total Patient Responses

Nursing staff

Score: 91.55/100

  • Always

  • Usually

  • Sometimes

  • Never

390 Total Patient Responses

Doctors

Score: 95.74/100

  • Always

  • Usually

  • Sometimes

  • Never

357 Total Patient Responses

Pain management

Score: 95.40/100

  • Always

  • Usually

  • Sometimes

  • Never

326 Total Patient Responses

Hospital environment

Score: 92.58/100

  • Always

  • Usually

  • Sometimes

  • Never

383 Total Patient Responses

Responsiveness of staff

Score: 85.47/100

  • Always

  • Usually

  • Sometimes

  • Never

337 Total Patient Responses

Medication information

Score: 83.52/100

  • Always

  • Usually

  • Sometimes

  • Never

358 Total Patient Responses

Food

Score: 84.48/100

  • Always

  • Usually

  • Sometimes

  • Never

379 Total Patient Responses

Discharge information

Score: 72.10/100

  • Yes

  • No

389 Total Patient Responses

Likely To Recommend Hospital

87.67%

803 Total Patient Responses

Overall Experience Score

7.17/10

803 Total Patient Responses

Reception staff

Score: 95.17/100

787 Total Patient Responses

Nursing staff

Score: 96.50/100

865 Total Patient Responses

Doctors

Score: 94.81/100

826 Total Patient Responses

Pain management

Score: 89.00/100

709 Total Patient Responses

Emergency Unit environment

Score: 97.19/100

783 Total Patient Responses

Responsiveness of staff

Score: 91.19/100

715 Total Patient Responses

Medication information

Score: 89.15/100

719 Total Patient Responses

Prioritisation

Score: 62.06/100

1074 Total Patient Responses