Patient experience survey

252

Happy Clients

299

Surveys Completed

Life Gaborone Private Hospital

Reporting Period: 2024-07-26 - 2025-07-26

Likely To Recommend Hospital

91.3%

299 Total Patient Responses

Overall Experience Score

8.43/10

299 Total Patient Responses

Admission staff

Score: 96.60/100

  • Yes

  • No

308 Total Patient Responses

Nursing staff

Score: 89.62/100

  • Always

  • Usually

  • Sometimes

  • Never

378 Total Patient Responses

Doctors

Score: 95.96/100

  • Always

  • Usually

  • Sometimes

  • Never

352 Total Patient Responses

Pain management

Score: 93.06/100

  • Always

  • Usually

  • Sometimes

  • Never

314 Total Patient Responses

Hospital environment

Score: 88.44/100

  • Always

  • Usually

  • Sometimes

  • Never

382 Total Patient Responses

Responsiveness of staff

Score: 83.37/100

  • Always

  • Usually

  • Sometimes

  • Never

336 Total Patient Responses

Medication information

Score: 80.82/100

  • Always

  • Usually

  • Sometimes

  • Never

355 Total Patient Responses

Food

Score: 85.26/100

  • Always

  • Usually

  • Sometimes

  • Never

365 Total Patient Responses

Discharge information

Score: 69.06/100

  • Yes

  • No

356 Total Patient Responses

Likely To Recommend Hospital

86.49%

903 Total Patient Responses

Overall Experience Score

6.89/10

903 Total Patient Responses

Reception staff

Score: 94.30/100

894 Total Patient Responses

Nursing staff

Score: 96.23/100

978 Total Patient Responses

Doctors

Score: 94.87/100

928 Total Patient Responses

Pain management

Score: 86.10/100

784 Total Patient Responses

Emergency Unit environment

Score: 94.57/100

884 Total Patient Responses

Responsiveness of staff

Score: 87.36/100

799 Total Patient Responses

Medication information

Score: 88.02/100

818 Total Patient Responses

Prioritisation

Score: 58.77/100

1189 Total Patient Responses