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Patient experience survey

258

Happy Clients

304

Surveys Completed

Life Gaborone Private Hospital

Reporting Period: 2024-06-09 - 2025-06-09

Likely To Recommend Hospital

92.77%

304 Total Patient Responses

Overall Experience Score

8.49/10

304 Total Patient Responses

Admission staff

Score: 96.51/100

  • Yes

  • No

315 Total Patient Responses

Nursing staff

Score: 90.89/100

  • Always

  • Usually

  • Sometimes

  • Never

374 Total Patient Responses

Doctors

Score: 96.35/100

  • Always

  • Usually

  • Sometimes

  • Never

353 Total Patient Responses

Pain management

Score: 93.35/100

  • Always

  • Usually

  • Sometimes

  • Never

317 Total Patient Responses

Hospital environment

Score: 87.96/100

  • Always

  • Usually

  • Sometimes

  • Never

386 Total Patient Responses

Responsiveness of staff

Score: 83.23/100

  • Always

  • Usually

  • Sometimes

  • Never

328 Total Patient Responses

Medication information

Score: 81.28/100

  • Always

  • Usually

  • Sometimes

  • Never

353 Total Patient Responses

Food

Score: 85.29/100

  • Always

  • Usually

  • Sometimes

  • Never

368 Total Patient Responses

Discharge information

Score: 70.72/100

  • Yes

  • No

362 Total Patient Responses

Likely To Recommend Hospital

86.85%

958 Total Patient Responses

Overall Experience Score

6.98/10

958 Total Patient Responses

Reception staff

Score: 94.81/100

945 Total Patient Responses

Nursing staff

Score: 96.52/100

1029 Total Patient Responses

Doctors

Score: 95.09/100

980 Total Patient Responses

Pain management

Score: 86.30/100

832 Total Patient Responses

Emergency Unit environment

Score: 94.15/100

940 Total Patient Responses

Responsiveness of staff

Score: 87.26/100

848 Total Patient Responses

Medication information

Score: 89.15/100

857 Total Patient Responses

Prioritisation

Score: 57.03/100

1278 Total Patient Responses