Patient experience survey

252

Happy Clients

297

Surveys Completed

Life Gaborone Private Hospital

Reporting Period: 2024-06-30 - 2025-06-30

Likely To Recommend Hospital

92.26%

297 Total Patient Responses

Overall Experience Score

8.49/10

297 Total Patient Responses

Admission staff

Score: 96.59/100

  • Yes

  • No

307 Total Patient Responses

Nursing staff

Score: 90.33/100

  • Always

  • Usually

  • Sometimes

  • Never

369 Total Patient Responses

Doctors

Score: 96.38/100

  • Always

  • Usually

  • Sometimes

  • Never

344 Total Patient Responses

Pain management

Score: 93.01/100

  • Always

  • Usually

  • Sometimes

  • Never

312 Total Patient Responses

Hospital environment

Score: 88.06/100

  • Always

  • Usually

  • Sometimes

  • Never

376 Total Patient Responses

Responsiveness of staff

Score: 83.34/100

  • Always

  • Usually

  • Sometimes

  • Never

331 Total Patient Responses

Medication information

Score: 81.77/100

  • Always

  • Usually

  • Sometimes

  • Never

342 Total Patient Responses

Food

Score: 85.24/100

  • Always

  • Usually

  • Sometimes

  • Never

359 Total Patient Responses

Discharge information

Score: 70.20/100

  • Yes

  • No

356 Total Patient Responses

Likely To Recommend Hospital

87.23%

924 Total Patient Responses

Overall Experience Score

7.04/10

924 Total Patient Responses

Reception staff

Score: 94.74/100

913 Total Patient Responses

Nursing staff

Score: 96.65/100

990 Total Patient Responses

Doctors

Score: 95.22/100

948 Total Patient Responses

Pain management

Score: 87.38/100

808 Total Patient Responses

Emergency Unit environment

Score: 94.27/100

907 Total Patient Responses

Responsiveness of staff

Score: 87.30/100

819 Total Patient Responses

Medication information

Score: 89.08/100

833 Total Patient Responses

Prioritisation

Score: 58.10/100

1228 Total Patient Responses