Patient experience survey

258

Happy Clients

304

Surveys Completed

Life Gaborone Private Hospital

Reporting Period: 2024-11-19 - 2025-11-19

Likely To Recommend Hospital

92.08%

303 Total Patient Responses

Overall Experience Score

8.49/10

304 Total Patient Responses

Admission staff

Score: 96.29/100

  • Yes

  • No

315 Total Patient Responses

Nursing staff

Score: 90.18/100

  • Always

  • Usually

  • Sometimes

  • Never

385 Total Patient Responses

Doctors

Score: 95.22/100

  • Always

  • Usually

  • Sometimes

  • Never

358 Total Patient Responses

Pain management

Score: 94.07/100

  • Always

  • Usually

  • Sometimes

  • Never

321 Total Patient Responses

Hospital environment

Score: 90.13/100

  • Always

  • Usually

  • Sometimes

  • Never

383 Total Patient Responses

Responsiveness of staff

Score: 82.27/100

  • Always

  • Usually

  • Sometimes

  • Never

340 Total Patient Responses

Medication information

Score: 79.21/100

  • Always

  • Usually

  • Sometimes

  • Never

359 Total Patient Responses

Food

Score: 82.89/100

  • Always

  • Usually

  • Sometimes

  • Never

380 Total Patient Responses

Discharge information

Score: 68.09/100

  • Yes

  • No

374 Total Patient Responses

Likely To Recommend Hospital

87.93%

829 Total Patient Responses

Overall Experience Score

7.18/10

829 Total Patient Responses

Reception staff

Score: 94.86/100

817 Total Patient Responses

Nursing staff

Score: 96.68/100

893 Total Patient Responses

Doctors

Score: 95.23/100

851 Total Patient Responses

Pain management

Score: 89.09/100

724 Total Patient Responses

Emergency Unit environment

Score: 96.29/100

809 Total Patient Responses

Responsiveness of staff

Score: 90.66/100

739 Total Patient Responses

Medication information

Score: 88.60/100

737 Total Patient Responses

Prioritisation

Score: 62.10/100

1105 Total Patient Responses