Patient experience survey

252

Happy Clients

294

Surveys Completed

Life Gaborone Private Hospital

Reporting Period: 2024-09-24 - 2025-09-24

Likely To Recommend Hospital

91.16%

294 Total Patient Responses

Overall Experience Score

8.57/10

294 Total Patient Responses

Admission staff

Score: 96.71/100

  • Yes

  • No

303 Total Patient Responses

Nursing staff

Score: 90.01/100

  • Always

  • Usually

  • Sometimes

  • Never

376 Total Patient Responses

Doctors

Score: 96.20/100

  • Always

  • Usually

  • Sometimes

  • Never

344 Total Patient Responses

Pain management

Score: 94.31/100

  • Always

  • Usually

  • Sometimes

  • Never

311 Total Patient Responses

Hospital environment

Score: 88.78/100

  • Always

  • Usually

  • Sometimes

  • Never

374 Total Patient Responses

Responsiveness of staff

Score: 82.68/100

  • Always

  • Usually

  • Sometimes

  • Never

329 Total Patient Responses

Medication information

Score: 80.45/100

  • Always

  • Usually

  • Sometimes

  • Never

353 Total Patient Responses

Food

Score: 84.36/100

  • Always

  • Usually

  • Sometimes

  • Never

364 Total Patient Responses

Discharge information

Score: 68.71/100

  • Yes

  • No

352 Total Patient Responses

Likely To Recommend Hospital

87.13%

839 Total Patient Responses

Overall Experience Score

7.09/10

839 Total Patient Responses

Reception staff

Score: 94.70/100

830 Total Patient Responses

Nursing staff

Score: 96.46/100

906 Total Patient Responses

Doctors

Score: 95.31/100

862 Total Patient Responses

Pain management

Score: 87.79/100

729 Total Patient Responses

Emergency Unit environment

Score: 95.11/100

818 Total Patient Responses

Responsiveness of staff

Score: 88.80/100

750 Total Patient Responses

Medication information

Score: 86.93/100

750 Total Patient Responses

Prioritisation

Score: 60.99/100

1117 Total Patient Responses