Patient experience survey

256

Happy Clients

310

Surveys Completed

Life Gaborone Private Hospital

Reporting Period: 2024-04-30 - 2025-04-30

Likely To Recommend Hospital

91.61%

310 Total Patient Responses

Overall Experience Score

8.25/10

310 Total Patient Responses

Admission staff

Score: 96.09/100

  • Yes

  • No

322 Total Patient Responses

Nursing staff

Score: 89.78/100

  • Always

  • Usually

  • Sometimes

  • Never

387 Total Patient Responses

Doctors

Score: 95.80/100

  • Always

  • Usually

  • Sometimes

  • Never

365 Total Patient Responses

Pain management

Score: 92.83/100

  • Always

  • Usually

  • Sometimes

  • Never

333 Total Patient Responses

Hospital environment

Score: 87.01/100

  • Always

  • Usually

  • Sometimes

  • Never

396 Total Patient Responses

Responsiveness of staff

Score: 80.33/100

  • Always

  • Usually

  • Sometimes

  • Never

336 Total Patient Responses

Medication information

Score: 78.98/100

  • Always

  • Usually

  • Sometimes

  • Never

373 Total Patient Responses

Food

Score: 83.28/100

  • Always

  • Usually

  • Sometimes

  • Never

386 Total Patient Responses

Discharge information

Score: 67.90/100

  • Yes

  • No

377 Total Patient Responses

Likely To Recommend Hospital

86.46%

982 Total Patient Responses

Overall Experience Score

6.95/10

982 Total Patient Responses

Reception staff

Score: 95.23/100

965 Total Patient Responses

Nursing staff

Score: 96.64/100

1052 Total Patient Responses

Doctors

Score: 95.02/100

1004 Total Patient Responses

Pain management

Score: 86.44/100

848 Total Patient Responses

Emergency Unit environment

Score: 94.10/100

966 Total Patient Responses

Responsiveness of staff

Score: 87.31/100

867 Total Patient Responses

Medication information

Score: 88.91/100

884 Total Patient Responses

Prioritisation

Score: 57.06/100

1291 Total Patient Responses