Patient experience survey

260

Happy Clients

302

Surveys Completed

Life Gaborone Private Hospital

Reporting Period: 2025-02-20 - 2026-02-20

Likely To Recommend Hospital

92.03%

301 Total Patient Responses

Overall Experience Score

8.61/10

302 Total Patient Responses

Admission staff

Score: 96.97/100

  • Yes

  • No

313 Total Patient Responses

Nursing staff

Score: 91.67/100

  • Always

  • Usually

  • Sometimes

  • Never

378 Total Patient Responses

Doctors

Score: 95.52/100

  • Always

  • Usually

  • Sometimes

  • Never

350 Total Patient Responses

Pain management

Score: 95.49/100

  • Always

  • Usually

  • Sometimes

  • Never

317 Total Patient Responses

Hospital environment

Score: 92.27/100

  • Always

  • Usually

  • Sometimes

  • Never

375 Total Patient Responses

Responsiveness of staff

Score: 84.10/100

  • Always

  • Usually

  • Sometimes

  • Never

329 Total Patient Responses

Medication information

Score: 82.45/100

  • Always

  • Usually

  • Sometimes

  • Never

349 Total Patient Responses

Food

Score: 84.82/100

  • Always

  • Usually

  • Sometimes

  • Never

367 Total Patient Responses

Discharge information

Score: 70.86/100

  • Yes

  • No

374 Total Patient Responses

Likely To Recommend Hospital

88.11%

816 Total Patient Responses

Overall Experience Score

7.13/10

816 Total Patient Responses

Reception staff

Score: 95.38/100

800 Total Patient Responses

Nursing staff

Score: 96.68/100

874 Total Patient Responses

Doctors

Score: 94.99/100

840 Total Patient Responses

Pain management

Score: 89.20/100

713 Total Patient Responses

Emergency Unit environment

Score: 96.86/100

795 Total Patient Responses

Responsiveness of staff

Score: 90.96/100

730 Total Patient Responses

Medication information

Score: 89.16/100

729 Total Patient Responses

Prioritisation

Score: 61.95/100

1098 Total Patient Responses