Patient experience survey

269

Happy Clients

311

Surveys Completed

Life Gaborone Private Hospital

Reporting Period: 2025-04-02 - 2026-04-02

Likely To Recommend Hospital

92.58%

310 Total Patient Responses

Overall Experience Score

8.65/10

311 Total Patient Responses

Admission staff

Score: 97.05/100

  • Yes

  • No

324 Total Patient Responses

Nursing staff

Score: 91.46/100

  • Always

  • Usually

  • Sometimes

  • Never

393 Total Patient Responses

Doctors

Score: 95.75/100

  • Always

  • Usually

  • Sometimes

  • Never

358 Total Patient Responses

Pain management

Score: 95.44/100

  • Always

  • Usually

  • Sometimes

  • Never

328 Total Patient Responses

Hospital environment

Score: 92.79/100

  • Always

  • Usually

  • Sometimes

  • Never

383 Total Patient Responses

Responsiveness of staff

Score: 85.38/100

  • Always

  • Usually

  • Sometimes

  • Never

340 Total Patient Responses

Medication information

Score: 83.27/100

  • Always

  • Usually

  • Sometimes

  • Never

359 Total Patient Responses

Food

Score: 84.53/100

  • Always

  • Usually

  • Sometimes

  • Never

380 Total Patient Responses

Discharge information

Score: 72.03/100

  • Yes

  • No

389 Total Patient Responses

Likely To Recommend Hospital

87.75%

808 Total Patient Responses

Overall Experience Score

7.18/10

808 Total Patient Responses

Reception staff

Score: 95.20/100

792 Total Patient Responses

Nursing staff

Score: 96.49/100

871 Total Patient Responses

Doctors

Score: 94.84/100

831 Total Patient Responses

Pain management

Score: 89.06/100

713 Total Patient Responses

Emergency Unit environment

Score: 97.21/100

788 Total Patient Responses

Responsiveness of staff

Score: 91.25/100

720 Total Patient Responses

Medication information

Score: 89.20/100

722 Total Patient Responses

Prioritisation

Score: 62.16/100

1082 Total Patient Responses