Patient experience survey

262

Happy Clients

306

Surveys Completed

Life Gaborone Private Hospital

Reporting Period: 2025-03-13 - 2026-03-13

Likely To Recommend Hospital

92.46%

305 Total Patient Responses

Overall Experience Score

8.57/10

306 Total Patient Responses

Admission staff

Score: 97.00/100

  • Yes

  • No

319 Total Patient Responses

Nursing staff

Score: 91.33/100

  • Always

  • Usually

  • Sometimes

  • Never

384 Total Patient Responses

Doctors

Score: 95.69/100

  • Always

  • Usually

  • Sometimes

  • Never

352 Total Patient Responses

Pain management

Score: 95.19/100

  • Always

  • Usually

  • Sometimes

  • Never

323 Total Patient Responses

Hospital environment

Score: 92.52/100

  • Always

  • Usually

  • Sometimes

  • Never

379 Total Patient Responses

Responsiveness of staff

Score: 84.80/100

  • Always

  • Usually

  • Sometimes

  • Never

338 Total Patient Responses

Medication information

Score: 82.51/100

  • Always

  • Usually

  • Sometimes

  • Never

355 Total Patient Responses

Food

Score: 84.41/100

  • Always

  • Usually

  • Sometimes

  • Never

376 Total Patient Responses

Discharge information

Score: 71.90/100

  • Yes

  • No

380 Total Patient Responses

Likely To Recommend Hospital

87.5%

808 Total Patient Responses

Overall Experience Score

7.09/10

808 Total Patient Responses

Reception staff

Score: 94.95/100

792 Total Patient Responses

Nursing staff

Score: 96.55/100

867 Total Patient Responses

Doctors

Score: 94.72/100

831 Total Patient Responses

Pain management

Score: 88.62/100

712 Total Patient Responses

Emergency Unit environment

Score: 96.70/100

787 Total Patient Responses

Responsiveness of staff

Score: 90.85/100

721 Total Patient Responses

Medication information

Score: 88.93/100

723 Total Patient Responses

Prioritisation

Score: 61.56/100

1088 Total Patient Responses