Night Quality Supervisor

Function

Nursing

Facility

Life Nkanyisa | Kirkwood Mental Health

Position

Night Quality Supervisor

Introduction

A vacancy has arisen for a Night Quality Supervisor at Kirkwood Mental Health reporting to Nursing Manager. The successful candidate will be responsible for coordinating and leading the provision of quality patient care during the night in support of hospital and nursing objectives of quality, growth and people.

Critical Outputs

Effective clinical leadership

• Lead the implementation of the nursing care plan and co-ordinate and facilitate the delivery of the correct treatment plan within the correct MDT program in order to achieve clinical outcomes.
• Function as clinical expert in achieving patient’s outcomes.
• Ensure competence of staff and students, determine and drive criteria for effective professional socialization, create an environment conducive to learning and provide feedback to relevant stakeholders.
• Promote customer satisfaction within unit, address customer complaints, conduct quality care rounds and clinical practice audits to monitor care levels and report accordingly.
• Implement national quality initiatives within unit with the focus on improved clinical outcomes and report accordingly.
• Identify clinical and safety risks and trends in all of the above, implement corrective action where necessary and monitor on an ongoing basis.
• Initiate and drive unit specific best operating practice, communicate these for wider implementation and participation in hospital specific marketing initiatives.

Effective leadership and people management

• Demonstrate visible leadership in respect of LHC values, operating model, Nursing strategy and image of the profession, actively sponsor LHC initiatives and projects to ensure continued and improved productivity.
• Drive and manage all people related processes within unit.

Effective financial management (including equipment)

• Participate in business planning and budgeting processes and manage nursing costs according to budget.
• Manage stock utilization and drive product management processes within unit together with the relevant stakeholders
• Ensure the staff members are trained on the operation of equipment within unit and together with relevant stakeholders ensure equipment is on working order to provide a safe patient environment.

Effective relationship with internal & external stakeholders

• Build and maintain productive relationships with internal and external stakeholders (i.e. HOD’s enabling functions, patients, family members, service providers etc.) through on going communication and feedback.
• Build and maintain productive relationship with doctors by maintaining professional codes of conduct, driving and communication impact of industry challenges on the Nursing profession.

Requirements

• Grade 12/NSC
• A Degree or Diploma in nursing with 3 to 5 years’ proven leadership and management experience.
• Qualification in Psychiatric Nursing is compulsory.
• A post graduate qualification in Management/Nursing Administration will be an advantage.
• Current registration with SANC.
• Relevant experience in nursing to meet the critical outputs.
• Proven leadership and people management skills are essential.
• Basic understanding of labor legislation, financial and chain management principles.
• Computer proficiency.

Competencies

• Ethical behavior (honesty and integrity)
• Problem-solving, analysis and judgement
• Resilience
• Engaging diversity
• Verbal & written communication and presentation
• Influencing
• Action orientation
• Building relationships
• Customer responsiveness
• Organisational awareness
• Leading by example
• Motivating and developing people
• Excellence orientation

Email

Mzikazi.Kona@lifehealthcare.co.za

Closing date

Tuesday, November 10, 2026