IT Infrastructure Junior Project Manager

Function

Information technology

Facility

Life Head Office, Dunkeld

Position

IT Infrastructure Junior Project Manager

Introduction

A vacancy exists for a IT Infrastructure Junior Project Manager, based at Life Healthcare Head Office in Dunkeld reporting to Head IT Infrastructure Delivery. The successful candidate  will coordinate Information and Communication Technology (ICT) infrastructure projects across Life Healthcare's Southern African operations. The role supports delivery within the agreed scope, schedule and budget by coordinating resources, assigning responsibilities, tracking operational and financial progress, and reporting clearly to stakeholders.

Project budgets range from R0 to R5 million, and project durations are generally no longer than 12 months.

Critical Outputs

Planning and Organisation

• Define the project scope, goals and deliverables that support the business goals set out by the project sponsor or supporting business case.
• Plan and schedule project timelines and milestones using appropriate tools.
• Track project milestones and deliverables.
• Set and continually manage project expectations with team members and other stakeholders through timely, clear and effective communication.
• Determine the frequency and content of status reports, analyse results, and troubleshoot problem areas.
• Conduct operational handover activities to complete the project successfully and transfer responsibility to the relevant operational teams.

Communication and stakeholder management

• Communicate clearly with engineers, service providers, business users and management.
• Organise meetings, circulate minutes and track actions.
• Provide concise, accurate progress reports.
• Manage expectations and follow up on dependencies.

Risk, Issue and change management

• Identify risks before they become problems.
• Maintain risk, issue, assumption and dependency logs.
• Understand change control, testing, implementation and rollback planning, including the approvals and readiness checks required before changes are introduced into live environments.
• Escalate delays and security risks. 

Coordination and teamwork

• Coordinate activities across internal IT teams, vendors and contractors, ensuring that responsibilities, dependencies and delivery dates are understood.
• Coordinate site access, resource availability, equipment deliveries and implementation windows so that infrastructure work can proceed safely and on schedule.
• Understand that infrastructure work can affect live business services.
• Help ensure operational handover and support readiness.

Operational Management

• Direct and manage project delivery from beginning to end.
• Maintain the detailed project plan and supporting communication documents throughout the project lifecycle, ensuring that schedules, dependencies, decisions and stakeholder updates remain current.
• Delegate tasks and responsibilities to appropriate personnel.
• Identify and resolve issues and conflicts within the project team.
• Identify and manage project dependencies and the critical path.
• Develop and deliver progress reports, proposals, requirements documentation and presentations.
• Proactively manage changes in project scope, identify potential crises and devise contingency plans.
• Coach, mentor, motivate and supervise project team members and contractors, encouraging positive action and accountability for assigned work.
• Build, develop and grow business relationships that are vital to project success.
• Willingness to travel to be present on site during implementations or go live activities.

Requirements

Formal Education & Certification

• National Diploma (NQF Level 6) in Information Technology, Information Systems, Computer Science or a related discipline.

Or

• A diploma or certification in project management, supported by practical experience in ICT infrastructure delivery. This may be considered as an alternative qualification pathway.

Advantageous qualifications

• Basic project management training is required; PRINCE2 Foundation, CAPM equivalent certification is preferred.
• ITIL Foundation.
• Microsoft Azure and/or Cisco fundamentals.
• Any Cloud based certifications.

Knowledge & Experience

• 1 – 4 years of direct work experience in an ICT environment, such as WAN (including SD-WAN), LAN, networking, security, wireless technologies, video conferencing or telephony, including project coordination, infrastructure delivery, IT operations or technical support.
• Practical exposure to one or more infrastructure domains, such as networking, servers, cloud platforms, endpoint deployment or cybersecurity.
• Competent understanding of cloud service models such as IaaS, PaaS and SaaS.
• Cybersecurity, access management, backups and disaster recovery.
• Microsoft platforms i.e. Microsoft 365, Intune etc.

Competencies

• Problem-solving, analysis and judgement
• Resilience
• Detail orientated
• Verbal & written communication
• Strong presentation skills
• Influencing, Drive & energy
• Excellence orientation
• Building relationships
• Customer responsiveness
• Organisational awareness
• Leading by example
• Innovative
• Team Player

Email

careers@lifehealthcare.co.za

Closing date

Wednesday, October 28, 2026