Hospital Secretary

Function

Administration

Facility

Life Brenthurst Hospital

Position

Hospital Secretary

Introduction

A vacancy exists for a Hospital Secretary at Life Brenthurst Hospital, reporting to the Hospital Manager. A highly efficient, energetic, and professional secretary is sought who will be able to cope with the demands and pressures of a very busy position. The incumbent will be responsible with liaising with a variety of internal and external stakeholders and will be expected to function at all levels within the management team.

Critical Outputs

• Provide full secretarial support to the Hospital Manager which entails typing of all relevant correspondence and statistics, consolidating monthend reports, message taking, diary management and setting up of meetings.
• Accurate and timeous minute taking and maintaining records of minutes.
• Coordinating the issuing of patient files for legal matters.
• Management of catering arrangements and venue bookings for management functions.
• The ability to critically judge situations that could potentially impact on the reputation of the hospital and facilitate an appropriate escalation response.
• Maintenance of an efficient filing system for hospital manager.
• Managing and maintaining doctor malpractice insurance on the Keystone portal.
• Telephonic and face-to-face liaison with doctors, patients, and other key stakeholders in the business and to ensure this is conducted in a professional manner.
• Facilitate complaints from dissatisfied clients who present to the management offices or via a telephonic call, in a positive and professional manner and escalate to relevant management member to address. Provision of feedback to clients as needed.
• Adhoc projects and tasks which arise on a day-to-day basis and provide support to other management members as needed.
• Agency billing process management.
• Assist marketing in planning for hospital functions and events.

Requirements

• Matric certificate with an office administration qualification / secretarial diploma will be an advantage.
• 3 to 5 years Secretary/PA experience advantageous.
• Extensive knowledge of MS Office (Word, Excel, PowerPoint, and Outlook), SAP knowledge will be an advantage.
• The ability to deal with confidential matters and interact professionally at all levels, both internally and externally.
• This demanding job requires a well-organized, energetic, and enthusiastic individual who is willing to go the extra mile.
• Good interpersonal and excellent verbal and written communication skills as well as good telephone etiquette are essential.
• The ability to work in a pressurised and demanding environment, accuracy and attention to detail are critical.,
• Basic financial knowledge will be an advantage.
• Knowledge of organizing meetings will be advantageous.

Competencies

• Problem-solving, analysis and
• Attention to detail.
• Self-management
• Verbal and written communication skills
• Deadline driven.
• Planning & organizing skills.
• Action orientation.
• Excellence orientation.
• Building relationships & networking.
• Customer responsiveness.
• Ability to manage stress.

Email

Tsakani.maluleke@lifehealthcare.co.za

Closing date

Thursday, May 2, 2024