Health Solutions Business Manager

Function

Business Manager

Facility

Inland North Mphumalanga and Limpopo

Position

Health Solutions Business Manager

Introduction

A vacancy exists for a Business Manager– Mpumalanga and Limpopo to manage contracts and onsite clinics in the surrounding area. The successful candidate will report to the Regional Business Manager and will be responsible for providing a quality service that is effective and efficient and exceeds customers’ expectations.

Critical Outputs

• Ensuring the delivery of quality service to our customers in alignment with our agreed contract and SLA obligations
• Direct and continuous engagement with customers, relationship building and sustaining these relationships & improving on the engagement across different levels, to foster cooperative relationships intended to optimally impact the delivery of an integrated wellness solution.
• Project manage all aspects of the assigned client portfolio.
• Ensure monitoring, documentation, facilitation, and direct engagement with customers for queries regarding health solutions & respond within a timely and appropriate manner.
• Responsible for the effective and timeous delivery of high-quality services to customers.
• Responsible for business reporting as required (internally & externally)
• Manage and deliver contract reviews that are consistent with the overall business, health and wellness strategy, and/or SLA
• Strategically build relationships with identified stakeholders within the client organization to deliver an integrated wellness solution.
• Actively identifying new business opportunities within the region supporting the Health Solutions sales and marketing strategy
• Achieving the business growth targets and retaining clients within the region, in line with the business strategy, by meeting short, medium, and longer-term objectives
• Responsible for contract renewals, annual increases, and client retention of assigned portfolio
• Source new and upselling opportunities within the assigned portfolio
• Active leadership, encouragement and participation from all relevant stakeholders to achieve strategic objectives.
• Provide direction and inspire positive work behaviours in line with Life Health Solutions code of conduct and workplace culture.
• Lead, guide and manage teams to receive the necessary information, infrastructure, logistics, and functional support to achieve and meet their objectives.
• Demonstrating visible leadership with respect to Life Health Solutions’ values, operating model, and strategy.
• Ensuring and driving optimal management of business governance to achieve sound business ethics, risk management, and control with appropriate transparency and controls
• Escalation of identified risks to the correct reporting lines and follow-through on remedial actions required.
• Ability to meet clients at their workplace/sites to conduct EWP related meetings.

Requirements

The following qualifications and experience are required:

• A business degree/s or appropriate relevant qualification in the employee wellness, BA in Social Work or mental health profession at a recognized South African University.
• At least 5 years of experience in an employee wellness or mental health-related environment with some management experience in these fields.
• Experience in administration, financial, operations and human resource management (including communication and training).
• In addition, the post holder will be in possession of a valid Code 08 Drivers Licence and have his/her own car available for his/her use. The vehicle must be reliable and have adequate insurance as travel between client sites is required. Occasional overnight trips may occur.
• The individual must be a professional role model. He/she must have good organization and management skills, be an effective communicator and motivator, and have good interpersonal skills.
• Excellent computer literacy in both Excel and Word is essential.

Competencies

• Excellent presentation development skills
• Excellent presentation skills (face to face and virtual)
• Problem-solving, analysis and judgment
• Resilience
• Teamwork
• Influencing skills
• Motivating and developing people
• Business insight
• Drive and energy
• Focus on quality and excellence
• Ethical behavior
• Relationship building & networking
• Customer Orientation & responsiveness
• Verbal and written communication skills
• Business insight
• Statistical analysis and reporting
• Excellent business orientated skills
• Proficient in clinic administration and data capturing
• Ability to manage and motivate staff

Email

Inlandnorth.Recruitment@lifehealthcare.co.za

Closing date

Thursday, May 15, 2025