BI Reporting Analyst

Function

Information technology

Facility

Life Head Office, Dunkeld

Position

BI Reporting Analyst

Introduction

A vacancy exists for the BI reporting analyst, based at Life Health Solutions Head Office, reporting to the Head of Clinical Management LHS. The suitable incumbent is responsible for providing accurate reporting and thematic analyses of client company data, based on information captured on the EWP clinical case management and primary and occupational health clinical management applications to ensure effective monitoring and evaluation of the services accessed.

Critical Outputs

• Reporting: Compile monthly, quarterly and annual reports for client companies to reflect accurate statistics focusing on service utilisation. These reports should include benchmarking, clinical input, thematic analysis to clearly explain the trends highlighted throughout the report as well as recommendations on the way forward.
• Additional Data analysis - Analysis of client data identifying key trends & themes in Power BI, excel, word & PowerPoint, compile high levels of standardised reporting and appropriate presentations supporting the analyses, internal liaising with the relevant Life Health Solutions divisions, ensure timely quality checking of the various databases, provide industry benchmarks, and presenting findings of analyses to clients.
• Organisational Consultation – consulting with client companies regarding key trends identified and possible risk areas that would need to be addressed. Identifying strategies in dealing with the identified trends and risks.
• Data integration / Integrated reporting – Integration of data from various service offerings to ensure the client receives a comprehensive and meaningful report. Services include Employee Wellness, Occupational Health, Wellness Day, Executive Health, Absenteeism data and Medical Aid Data. This can also include analyses of different data points such as data from climate / pulse surveys, EWP and exit interview data analyses.
• Ad Hoc Reporting – Compile and analyse other functional area reports, such Executive Health and HRA reports upon request of the different stakeholders.
• Survey Design, Administration & Reporting: Develop surveys based on client requests, build and administer these surveys, compile reports that depict the results, provide recommendations and present findings to clients. Provide detailed information to Business Development regarding RFQ for surveys to ensure consideration of Life Health Solutions when awarding tenders.
• EWP monitoring & evaluation – conduct audits, client satisfaction surveys and needs analyses, maintain data base of all audits/surveys, return on investment analyses, analysing data and compiling outcomes based reporting.
• Data quality assurance – Conducting EWP quality checks on client data to ensure that information provided in reports are accurate.
• Policy Development – development and review of relevant policies
• Supporting Business Manager in upselling of additional “ad-hoc” services - Recommendations in reports and presentations linked to training interventions offered by Life Health Solutions, coaching, and targeted wellness projects.
• Provide Business Development with detailed sector analysis (statistics) to show the value of the EWP when tendering.
• System administration of iConnect portal: Provide support to Business Managers & Care Centre staff (predominantly when main administrator is not available) relating to iConnect and iConnect Portal

Requirements

• Studying towards or qualified in Human Sciences field, such as Social Work / Psychology with experience in fields of Information Technology/ Data Analytics / Statistics
• 2 -3 years’ related experience in health & wellness and / or data analytics in absence of a degree qualification
• Proven ability to organise, plan and prioritise assignments within multiple projects and perform analytical tasks with minimal supervision
• Ability to analyse data, write reports including qualitative commentary and present findings.

Competencies

• Computer literate (Excel, PowerPoint, Word, basic skills in Power BI)
• Communication skills: verbal and written
• Good interpersonal relationships
• Data analytics
• Data visualisation
• Administration & organisation
• Problem solving
• Presentation skills
• Analytical thinking
• Commercial awareness
• Business acumen

Email

Thuleka.Mbatha@lifehealthcare.co.za

Closing date

Wednesday, October 28, 2026