Bed Bookings Clerk
- Function
- Administration
- Facility
- Life Bay View Private Hospital
- Position
- Bed Bookings Clerk
- Introduction
-
A vacancy exists for a Bed Bookings Clerk, based at Life Bay View Private Hospital reporting to Sr. Loren Bernardo, Nursing Standards Manager. The successful candidate will be responsible for ensuring delivery of uncompromising quality care in line with Company strategic objectives and applicable Health /Nursing legislation.
- Critical Outputs
-
- Providing prompt, courteous service to all patients, visitors, wards, doctors, multidisciplinary team and other hospitals
- Determining of waiting periods if any
- Excellent communication skills with stakeholders
- Adhering to all admission and related protocols
- Improve patient satisfaction and patient centricity
- Be able to self-manage workload, but also work effectively in a team environment
- Need to be able to perform under pressure
- Allocate beds for theatre cases and bookings from doctor’s rooms
- Allocate beds for transfers
- Ensure business processes are in line with patient services protocols and procedures
- Follow up on bed allocations
- Update bed movements, bed types and discharges
- Close Liaison with the doctors, wards and services
- Do ward rounds and follow up on bed availability
- Taking minutes of meetings
- Nursing agency engagement
- Requirements
-
- Grade 12 required
- Experience within a healthcare environment including people management and customer service experience
- Computer literacy (MS Office, Excel)
- Understanding of the private healthcare industry, its challenges and role players would be an advantage
- Knowledge of hospital procedures and terminology will be advantageous
- Excellent communication skills
- Experience in dealing with customers
- Knowledge of hospital procedure
- Knowledge of medical terminology
- Teamwork
- Previous experience essential
- Flexibility
- Ability to work under pressure and flexibility
- Competencies
-
- Problem-solving, analysis and judgement
- Resilience
- Engaging diversity
- Verbal & written communication and presentation
- Influencing
- Drive & energy
- Excellence orientation
- Ethical behavior
- Building relationships
- Customer responsiveness
- Organizational awareness
- Leading by example (Key for Managers)
- Motivating and developing people (Key for Managers)
- Recruitment.Bayview@lifehealthcare.co.za
- Closing date
- Friday, October 10, 2025
Internal applicants - Before making an application, you are requested to discuss your application with your line manager. External candidates will also be considered.
Life Healthcare is an Equal Opportunity Employer.
Thank you for your interest in this opportunity. Kindly note that only shortlisted candidates will be contacted. Applicants who have not been contacted within two weeks of the closing date of this advert, should consider their application as unsuccessful.