Admission Clerk

Function

Patient services

Facility

Life Queenstown Private Hospital

Position

Admission Clerk

Introduction

A vacancy exists for an Admission Clerk who will be responsible to assist with admission of patients and administrative related. This role reports to the Reception Supervisor, Vuyelwa Mpontsana. The successful candidates will contribute to the effective functioning of the admission department. Only candidates with relevant experience will be considered.

Critical Outputs

• Maintaining a well-run, professional and patient focused environment
• Manage the accuracy of admission process and the prevention of potential risk factors
• Manage the accuracy of the bed booking procedure
• Synergy and teamwork –working closely with credit controllers, case managers, reception staff, nurses and doctors
• Liaising with medical aids to obtain authorization for for admissions
• Manage the risk for the hospital by adhering to all related protocols
• Perform switchboard duties as and when necessary
  Handling money and receipting
• Assist case management when required
• Daily petty cash and banking management
• Collection of co-payments, private fees when applicable as well as related documentation
• Performing general administration duties involved in the admission and pre-admission of patients, scanning, filling and assisting with obtaining of authorization
• Accepting bed bookings from doctors consulting rooms and other hospitals
• Compile a complete and accurate list per ward of pre-booked patients
• Reservation of beds for patients
• Rendering of support services and ad-hoc administration assigned by the Reception Supervisor

Requirements

• Grade 12 and Computer Literacy
• Knowledge of Imeds and Impilo
• An enthusiastic, motivated and well organized individual with initiative and able to handle pressure
• Able to work shifts and overtime as required
• Customer Service oriented
• Excellent communication and interpersonal; skills are prerequisite
• Teamwork essential
• Knowledge of bed bookings
• Prior knowledge and experience of admissions and medical terminology

Competencies

• Problem Solving, analysis and judgement
• Resilience
• Engaging diversity
• Verbal & Written communication and presentation
• Influencing
• Drive & Energy
• Excellence orientation
• Ethical Behaviour
• Building relationships
• Customer responsiveness
• Organizational awareness

Email

queenstowncareer@lifehealthcare.co.za

Closing date

Wednesday, June 11, 2025