Patient experience survey

53

Happy Clients

63

Surveys Completed

Life Piet Retief Hospital

Reporting Period: 2018-07-18 - 2019-07-18

Likely To Recommend Hospital

82.55%

63 Total Patient Responses

Overall Experience Score

8.16/10

63 Total Patient Responses

Admission Staff

Score: 88.80/100

  • Yes

  • No

63 Total Patient Responses

Nursing Staff

Score: 88.12/100

63 Total Patient Responses

Doctors

Score: 90.81/100

62 Total Patient Responses

Pain Management

Score: 90.86/100

62 Total Patient Responses

Hospital Environment

Score: 88.54/100

63 Total Patient Responses

Responsiveness of Staff

Score: 89.13/100

56 Total Patient Responses

Medication Information

Score: 74.65/100

61 Total Patient Responses

Food

Score: 86.50/100

61 Total Patient Responses

Discharge Information

Score: 69.05/100

63 Total Patient Responses

Likely To Recommend Hospital

72.73%

66 Total Patient Responses

Overall Experience Score

7.36/10

66 Total Patient Responses

Reception Staff

Score: 87.69/100

65 Total Patient Responses

Nursing Staff

Score: 90.27/100

65 Total Patient Responses

Doctors

Score: 86.46/100

64 Total Patient Responses

Pain Management

Score: 88.33/100

60 Total Patient Responses

Emergency Unit Environment

Score: 96.77/100

62 Total Patient Responses

Responsiveness of Staff

Score: 90.32/100

62 Total Patient Responses

Medication Information

Score: 89.29/100

56 Total Patient Responses

PRIORITISATION

Score: 77.05/100

65 Total Patient Responses