Patient experience survey

73

Happy Clients

87

Surveys Completed

Life Piet Retief Hospital

Reporting Period: 2018-03-23 - 2019-03-23

Likely To Recommend Hospital

81.24%

87 Total Patient Responses

Overall Experience Score

8.02/10

87 Total Patient Responses

Admission Staff

Score: 88.44/100

  • Yes

  • No

87 Total Patient Responses

Nursing Staff

Score: 89.15/100

87 Total Patient Responses

Doctors

Score: 86.35/100

86 Total Patient Responses

Pain Management

Score: 88.56/100

85 Total Patient Responses

Hospital Environment

Score: 89.02/100

87 Total Patient Responses

Responsiveness of Staff

Score: 86.77/100

78 Total Patient Responses

Medication Information

Score: 77.64/100

85 Total Patient Responses

Food

Score: 88.96/100

86 Total Patient Responses

Discharge Information

Score: 69.54/100

87 Total Patient Responses

Likely To Recommend Hospital

74.88%

69 Total Patient Responses

Overall Experience Score

7.51/10

69 Total Patient Responses

Reception Staff

Score: 89.71/100

68 Total Patient Responses

Nursing Staff

Score: 89.34/100

69 Total Patient Responses

Doctors

Score: 87.62/100

68 Total Patient Responses

Pain Management

Score: 84.13/100

63 Total Patient Responses

Emergency Unit Environment

Score: 96.92/100

65 Total Patient Responses

Responsiveness of Staff

Score: 90.32/100

62 Total Patient Responses

Medication Information

Score: 91.38/100

58 Total Patient Responses

PRIORITISATION

Score: 80.66/100

68 Total Patient Responses