Patient experience survey

85

Happy Clients

112

Surveys Completed

Life Piet Retief Hospital

Reporting Period: 2017-09-24 - 2018-09-24

Likely To Recommend Hospital

77.98%

112 Total Patient Responses

Overall Experience Score

7.68/10

112 Total Patient Responses

Admission Staff

Score: 89.14/100

  • Yes

  • No

112 Total Patient Responses

Nursing Staff

Score: 84.95/100

111 Total Patient Responses

Doctors

Score: 83.23/100

111 Total Patient Responses

Pain Management

Score: 84.53/100

106 Total Patient Responses

Hospital Environment

Score: 87.52/100

110 Total Patient Responses

Responsiveness of Staff

Score: 80.93/100

99 Total Patient Responses

Medication Information

Score: 71.50/100

105 Total Patient Responses

Food

Score: 85.02/100

105 Total Patient Responses

Discharge Information

Score: 60.71/100

112 Total Patient Responses

Likely To Recommend Hospital

79.69%

64 Total Patient Responses

Overall Experience Score

8.02/10

64 Total Patient Responses

Reception Staff

Score: 96.83/100

63 Total Patient Responses

Nursing Staff

Score: 91.30/100

64 Total Patient Responses

Doctors

Score: 88.83/100

62 Total Patient Responses

Pain Management

Score: 89.47/100

57 Total Patient Responses

Emergency Unit Environment

Score: 98.36/100

61 Total Patient Responses

Responsiveness of Staff

Score: 92.98/100

57 Total Patient Responses

Medication Information

Score: 89.66/100

58 Total Patient Responses

PRIORITISATION

Score: 84.97/100

64 Total Patient Responses