Patient experience survey

18

Happy Clients

22

Surveys Completed

Life Piet Retief Hospital

Reporting Period: 2019-01-23 - 2020-01-23

Likely To Recommend Hospital

80.31%

22 Total Patient Responses

Overall Experience Score

8.05/10

22 Total Patient Responses

Admission Staff

Score: 90.70/100

  • Yes

  • No

22 Total Patient Responses

Nursing Staff

Score: 87.18/100

22 Total Patient Responses

Doctors

Score: 93.85/100

22 Total Patient Responses

Pain Management

Score: 90.48/100

21 Total Patient Responses

Hospital Environment

Score: 86.05/100

22 Total Patient Responses

Responsiveness of Staff

Score: 91.67/100

19 Total Patient Responses

Medication Information

Score: 71.42/100

21 Total Patient Responses

Food

Score: 76.99/100

21 Total Patient Responses

Discharge Information

Score: 72.73/100

22 Total Patient Responses

Likely To Recommend Hospital

76.20%

35 Total Patient Responses

Overall Experience Score

7.63/10

35 Total Patient Responses

Reception Staff

Score: 88.57/100

35 Total Patient Responses

Nursing Staff

Score: 90.98/100

34 Total Patient Responses

Doctors

Score: 85.86/100

33 Total Patient Responses

Pain Management

Score: 93.75/100

32 Total Patient Responses

Emergency Unit Environment

Score: 100.00/100

32 Total Patient Responses

Responsiveness of Staff

Score: 91.18/100

34 Total Patient Responses

Medication Information

Score: 93.33/100

30 Total Patient Responses

PRIORITISATION

Score: 79.80/100

34 Total Patient Responses