Patient experience survey

29

Happy Clients

34

Surveys Completed

Life Piet Retief Hospital

Reporting Period: 2018-11-17 - 2019-11-17

Likely To Recommend Hospital

81.39%

34 Total Patient Responses

Overall Experience Score

8.21/10

34 Total Patient Responses

Admission Staff

Score: 89.55/100

  • Yes

  • No

34 Total Patient Responses

Nursing Staff

Score: 89.77/100

34 Total Patient Responses

Doctors

Score: 94.39/100

34 Total Patient Responses

Pain Management

Score: 92.43/100

33 Total Patient Responses

Hospital Environment

Score: 88.06/100

34 Total Patient Responses

Responsiveness of Staff

Score: 90.97/100

29 Total Patient Responses

Medication Information

Score: 74.74/100

33 Total Patient Responses

Food

Score: 84.35/100

33 Total Patient Responses

Discharge Information

Score: 73.53/100

34 Total Patient Responses

Likely To Recommend Hospital

73.48%

49 Total Patient Responses

Overall Experience Score

7.55/10

49 Total Patient Responses

Reception Staff

Score: 87.50/100

48 Total Patient Responses

Nursing Staff

Score: 91.53/100

48 Total Patient Responses

Doctors

Score: 87.94/100

47 Total Patient Responses

Pain Management

Score: 91.30/100

46 Total Patient Responses

Emergency Unit Environment

Score: 97.83/100

46 Total Patient Responses

Responsiveness of Staff

Score: 89.13/100

46 Total Patient Responses

Medication Information

Score: 88.37/100

43 Total Patient Responses

PRIORITISATION

Score: 77.54/100

48 Total Patient Responses