Patient experience survey

101

Happy Clients

129

Surveys Completed

Life Piet Retief Hospital

Reporting Period: 2017-04-25 - 2018-04-25

Likely To Recommend Hospital

82.18%

129 Total Patient Responses

Overall Experience Score

7.81/10

129 Total Patient Responses

Admission Staff

Score: 93.28/100

  • Yes

  • No

129 Total Patient Responses

Nursing Staff

Score: 87.84/100

128 Total Patient Responses

Doctors

Score: 87.98/100

128 Total Patient Responses

Pain Management

Score: 89.12/100

121 Total Patient Responses

Hospital Environment

Score: 89.48/100

126 Total Patient Responses

Responsiveness of Staff

Score: 84.11/100

116 Total Patient Responses

Medication Information

Score: 70.87/100

118 Total Patient Responses

Food

Score: 85.23/100

120 Total Patient Responses

Discharge Information

Score: 61.63/100

129 Total Patient Responses

Likely To Recommend Hospital

82.71%

79 Total Patient Responses

Overall Experience Score

8.23/10

79 Total Patient Responses

Reception Staff

Score: 98.68/100

76 Total Patient Responses

Nursing Staff

Score: 94.87/100

79 Total Patient Responses

Doctors

Score: 88.53/100

75 Total Patient Responses

Pain Management

Score: 86.96/100

69 Total Patient Responses

Emergency Unit Environment

Score: 97.37/100

76 Total Patient Responses

Responsiveness of Staff

Score: 90.67/100

75 Total Patient Responses

Medication Information

Score: 93.15/100

73 Total Patient Responses

PRIORITISATION

Score: 83.26/100

77 Total Patient Responses