Patient experience survey

65

Happy Clients

77

Surveys Completed

Life Piet Retief Hospital

Reporting Period: 2018-05-25 - 2019-05-25

Likely To Recommend Hospital

81.83%

77 Total Patient Responses

Overall Experience Score

8.16/10

77 Total Patient Responses

Admission Staff

Score: 89.61/100

  • Yes

  • No

77 Total Patient Responses

Nursing Staff

Score: 89.61/100

77 Total Patient Responses

Doctors

Score: 89.54/100

76 Total Patient Responses

Pain Management

Score: 90.16/100

75 Total Patient Responses

Hospital Environment

Score: 89.71/100

77 Total Patient Responses

Responsiveness of Staff

Score: 87.58/100

67 Total Patient Responses

Medication Information

Score: 77.93/100

74 Total Patient Responses

Food

Score: 85.94/100

75 Total Patient Responses

Discharge Information

Score: 70.13/100

77 Total Patient Responses

Likely To Recommend Hospital

75.23%

74 Total Patient Responses

Overall Experience Score

7.57/10

74 Total Patient Responses

Reception Staff

Score: 89.04/100

73 Total Patient Responses

Nursing Staff

Score: 91.47/100

74 Total Patient Responses

Doctors

Score: 87.16/100

73 Total Patient Responses

Pain Management

Score: 89.86/100

69 Total Patient Responses

Emergency Unit Environment

Score: 97.14/100

70 Total Patient Responses

Responsiveness of Staff

Score: 91.04/100

67 Total Patient Responses

Medication Information

Score: 90.62/100

64 Total Patient Responses

PRIORITISATION

Score: 79.21/100

73 Total Patient Responses