Patient experience survey

73

Happy Clients

92

Surveys Completed

Life Piet Retief Hospital

Reporting Period: 2018-01-19 - 2019-01-19

Likely To Recommend Hospital

80.81%

92 Total Patient Responses

Overall Experience Score

7.89/10

92 Total Patient Responses

Admission Staff

Score: 88.95/100

  • Yes

  • No

92 Total Patient Responses

Nursing Staff

Score: 88.19/100

91 Total Patient Responses

Doctors

Score: 85.02/100

91 Total Patient Responses

Pain Management

Score: 86.29/100

89 Total Patient Responses

Hospital Environment

Score: 88.33/100

91 Total Patient Responses

Responsiveness of Staff

Score: 85.16/100

80 Total Patient Responses

Medication Information

Score: 75.25/100

87 Total Patient Responses

Food

Score: 88.76/100

89 Total Patient Responses

Discharge Information

Score: 65.22/100

92 Total Patient Responses

Likely To Recommend Hospital

75.26%

66 Total Patient Responses

Overall Experience Score

7.58/10

66 Total Patient Responses

Reception Staff

Score: 92.19/100

64 Total Patient Responses

Nursing Staff

Score: 90.87/100

66 Total Patient Responses

Doctors

Score: 90.05/100

65 Total Patient Responses

Pain Management

Score: 85.00/100

60 Total Patient Responses

Emergency Unit Environment

Score: 96.83/100

63 Total Patient Responses

Responsiveness of Staff

Score: 91.53/100

59 Total Patient Responses

Medication Information

Score: 91.23/100

57 Total Patient Responses

PRIORITISATION

Score: 80.57/100

66 Total Patient Responses