Patient experience survey

41

Happy Clients

47

Surveys Completed

Life Piet Retief Hospital

Reporting Period: 2018-09-16 - 2019-09-16

Likely To Recommend Hospital

85.83%

47 Total Patient Responses

Overall Experience Score

8.38/10

47 Total Patient Responses

Admission Staff

Score: 92.47/100

  • Yes

  • No

47 Total Patient Responses

Nursing Staff

Score: 92.15/100

47 Total Patient Responses

Doctors

Score: 95.48/100

47 Total Patient Responses

Pain Management

Score: 94.21/100

46 Total Patient Responses

Hospital Environment

Score: 87.82/100

47 Total Patient Responses

Responsiveness of Staff

Score: 93.53/100

41 Total Patient Responses

Medication Information

Score: 79.77/100

45 Total Patient Responses

Food

Score: 87.91/100

46 Total Patient Responses

Discharge Information

Score: 78.72/100

47 Total Patient Responses

Likely To Recommend Hospital

73.69%

57 Total Patient Responses

Overall Experience Score

7.53/10

57 Total Patient Responses

Reception Staff

Score: 87.50/100

56 Total Patient Responses

Nursing Staff

Score: 91.86/100

56 Total Patient Responses

Doctors

Score: 87.27/100

55 Total Patient Responses

Pain Management

Score: 86.54/100

52 Total Patient Responses

Emergency Unit Environment

Score: 96.30/100

54 Total Patient Responses

Responsiveness of Staff

Score: 88.89/100

54 Total Patient Responses

Medication Information

Score: 89.58/100

48 Total Patient Responses

PRIORITISATION

Score: 76.43/100

56 Total Patient Responses