Patient experience survey

93

Happy Clients

121

Surveys Completed

Life Piet Retief Hospital

Reporting Period: 2017-07-20 - 2018-07-20

Likely To Recommend Hospital

80.45%

121 Total Patient Responses

Overall Experience Score

7.80/10

121 Total Patient Responses

Admission Staff

Score: 92.44/100

  • Yes

  • No

121 Total Patient Responses

Nursing Staff

Score: 87.68/100

120 Total Patient Responses

Doctors

Score: 86.07/100

121 Total Patient Responses

Pain Management

Score: 86.20/100

115 Total Patient Responses

Hospital Environment

Score: 88.55/100

119 Total Patient Responses

Responsiveness of Staff

Score: 83.06/100

107 Total Patient Responses

Medication Information

Score: 73.69/100

114 Total Patient Responses

Food

Score: 84.61/100

114 Total Patient Responses

Discharge Information

Score: 62.81/100

121 Total Patient Responses

Likely To Recommend Hospital

82.41%

72 Total Patient Responses

Overall Experience Score

8.29/10

72 Total Patient Responses

Reception Staff

Score: 98.57/100

70 Total Patient Responses

Nursing Staff

Score: 93.64/100

72 Total Patient Responses

Doctors

Score: 89.39/100

69 Total Patient Responses

Pain Management

Score: 87.50/100

64 Total Patient Responses

Emergency Unit Environment

Score: 98.57/100

70 Total Patient Responses

Responsiveness of Staff

Score: 90.77/100

65 Total Patient Responses

Medication Information

Score: 92.31/100

65 Total Patient Responses

PRIORITISATION

Score: 84.69/100

72 Total Patient Responses