Patient experience survey

80

Happy Clients

100

Surveys Completed

Life Piet Retief Hospital

Reporting Period: 2017-11-12 - 2018-11-12

Likely To Recommend Hospital

82.01%

100 Total Patient Responses

Overall Experience Score

7.98/10

100 Total Patient Responses

Admission Staff

Score: 89.85/100

  • Yes

  • No

100 Total Patient Responses

Nursing Staff

Score: 86.89/100

99 Total Patient Responses

Doctors

Score: 85.57/100

99 Total Patient Responses

Pain Management

Score: 85.03/100

95 Total Patient Responses

Hospital Environment

Score: 87.30/100

98 Total Patient Responses

Responsiveness of Staff

Score: 84.51/100

88 Total Patient Responses

Medication Information

Score: 75.00/100

94 Total Patient Responses

Food

Score: 86.02/100

95 Total Patient Responses

Discharge Information

Score: 66.50/100

100 Total Patient Responses

Likely To Recommend Hospital

77.78%

66 Total Patient Responses

Overall Experience Score

7.83/10

66 Total Patient Responses

Reception Staff

Score: 95.38/100

65 Total Patient Responses

Nursing Staff

Score: 90.80/100

66 Total Patient Responses

Doctors

Score: 87.70/100

64 Total Patient Responses

Pain Management

Score: 84.48/100

58 Total Patient Responses

Emergency Unit Environment

Score: 96.83/100

63 Total Patient Responses

Responsiveness of Staff

Score: 91.53/100

59 Total Patient Responses

Medication Information

Score: 89.47/100

57 Total Patient Responses

PRIORITISATION

Score: 83.52/100

66 Total Patient Responses