Patient Experience Results

1219

Happy Clients

1403

Surveys Completed

Life Kingsbury Hospital

Reporting Period: 2020-04-20 - 2021-04-20

Likely To Recommend Hospital

87.08%

1403 Total Patient Responses

Overall Experience Score

8.45/10

1403 Total Patient Responses

Admission Staff

Score: 97.98/100

  • Yes

  • No

1371 Total Patient Responses

Nursing Staff

Score: 88.40/100

1400 Total Patient Responses

Doctors

Score: 97.05/100

1398 Total Patient Responses

Pain Management

Score: 89.88/100

1169 Total Patient Responses

Hospital Environment

Score: 81.36/100

1297 Total Patient Responses

Responsiveness of Staff

Score: 84.00/100

1124 Total Patient Responses

Medication Information

Score: 69.73/100

950 Total Patient Responses

Food

Score: 84.47/100

1246 Total Patient Responses

Discharge Information

Score: 65.89/100

1403 Total Patient Responses

Likely To Recommend Hospital

84.05%

727 Total Patient Responses

Overall Experience Score

8.12/10

727 Total Patient Responses

Reception Staff

Score: 95.07/100

689 Total Patient Responses

Nursing Staff

Score: 95.49/100

719 Total Patient Responses

Doctors

Score: 93.20/100

711 Total Patient Responses

Pain Management

Score: 90.84/100

546 Total Patient Responses

Emergency Unit Environment

Score: 97.36/100

681 Total Patient Responses

Responsiveness of Staff

Score: 92.06/100

642 Total Patient Responses

Medication Information

Score: 92.35/100

549 Total Patient Responses

PRIORITISATION

Score: 75.86/100

712 Total Patient Responses