Patient Experience Results

2242

Happy Clients

2525

Surveys Completed

Life Kingsbury Hospital

Reporting Period: 2019-05-30 - 2020-05-30

Likely To Recommend Hospital

88.89%

2525 Total Patient Responses

Overall Experience Score

8.60/10

2525 Total Patient Responses

Admission Staff

Score: 98.00/100

  • Yes

  • No

2473 Total Patient Responses

Nursing Staff

Score: 89.64/100

2517 Total Patient Responses

Doctors

Score: 97.26/100

2516 Total Patient Responses

Pain Management

Score: 91.58/100

2080 Total Patient Responses

Hospital Environment

Score: 83.83/100

2308 Total Patient Responses

Responsiveness of Staff

Score: 85.67/100

1904 Total Patient Responses

Medication Information

Score: 73.91/100

1688 Total Patient Responses

Food

Score: 83.65/100

2081 Total Patient Responses

Discharge Information

Score: 67.60/100

2525 Total Patient Responses

Likely To Recommend Hospital

84.42%

1129 Total Patient Responses

Overall Experience Score

8.15/10

1129 Total Patient Responses

Reception Staff

Score: 96.74/100

1104 Total Patient Responses

Nursing Staff

Score: 97.01/100

1122 Total Patient Responses

Doctors

Score: 93.43/100

1113 Total Patient Responses

Pain Management

Score: 91.67/100

972 Total Patient Responses

Emergency Unit Environment

Score: 97.93/100

1109 Total Patient Responses

Responsiveness of Staff

Score: 93.85/100

1025 Total Patient Responses

Medication Information

Score: 90.67/100

954 Total Patient Responses

PRIORITISATION

Score: 78.15/100

1116 Total Patient Responses