Patient Experience Results

2704

Happy Clients

3004

Surveys Completed

Life Kingsbury Hospital

Reporting Period: 2017-06-17 - 2018-06-17

Likely To Recommend Hospital

89.29%

3004 Total Patient Responses

Overall Experience Score

8.65/10

3004 Total Patient Responses

Admission Staff

Score: 98.00/100

  • Yes

  • No

2946 Total Patient Responses

Nursing Staff

Score: 90.47/100

3002 Total Patient Responses

Doctors

Score: 96.88/100

2988 Total Patient Responses

Pain Management

Score: 91.56/100

2448 Total Patient Responses

Hospital Environment

Score: 85.15/100

2714 Total Patient Responses

Responsiveness of Staff

Score: 87.69/100

2260 Total Patient Responses

Medication Information

Score: 74.61/100

2056 Total Patient Responses

Food

Score: 81.72/100

2498 Total Patient Responses

Discharge Information

Score: 68.23/100

3004 Total Patient Responses

Likely To Recommend Hospital

88.09%

1102 Total Patient Responses

Overall Experience Score

8.50/10

1102 Total Patient Responses

Reception Staff

Score: 97.15/100

1088 Total Patient Responses

Nursing Staff

Score: 97.74/100

1102 Total Patient Responses

Doctors

Score: 94.07/100

1092 Total Patient Responses

Pain Management

Score: 93.75/100

944 Total Patient Responses

Emergency Unit Environment

Score: 98.72/100

1095 Total Patient Responses

Responsiveness of Staff

Score: 95.31/100

1002 Total Patient Responses

Medication Information

Score: 92.42/100

937 Total Patient Responses

PRIORITISATION

Score: 81.15/100

1097 Total Patient Responses