Patient Experience Results

2496

Happy Clients

2765

Surveys Completed

Life Kingsbury Hospital

Reporting Period: 2017-12-10 - 2018-12-10

Likely To Recommend Hospital

89.32%

2765 Total Patient Responses

Overall Experience Score

8.67/10

2765 Total Patient Responses

Admission Staff

Score: 98.07/100

  • Yes

  • No

2721 Total Patient Responses

Nursing Staff

Score: 90.27/100

2763 Total Patient Responses

Doctors

Score: 96.99/100

2753 Total Patient Responses

Pain Management

Score: 91.72/100

2271 Total Patient Responses

Hospital Environment

Score: 84.82/100

2511 Total Patient Responses

Responsiveness of Staff

Score: 87.49/100

2086 Total Patient Responses

Medication Information

Score: 73.35/100

1853 Total Patient Responses

Food

Score: 82.33/100

2305 Total Patient Responses

Discharge Information

Score: 69.02/100

2765 Total Patient Responses

Likely To Recommend Hospital

87.35%

1051 Total Patient Responses

Overall Experience Score

8.44/10

1051 Total Patient Responses

Reception Staff

Score: 96.43/100

1037 Total Patient Responses

Nursing Staff

Score: 97.81/100

1050 Total Patient Responses

Doctors

Score: 93.96/100

1042 Total Patient Responses

Pain Management

Score: 93.52/100

911 Total Patient Responses

Emergency Unit Environment

Score: 98.66/100

1043 Total Patient Responses

Responsiveness of Staff

Score: 95.17/100

953 Total Patient Responses

Medication Information

Score: 93.08/100

896 Total Patient Responses

PRIORITISATION

Score: 80.48/100

1040 Total Patient Responses