Patient Experience Results

1464

Happy Clients

1660

Surveys Completed

Life Kingsbury Hospital

Reporting Period: 2019-10-22 - 2020-10-22

Likely To Recommend Hospital

87.92%

1660 Total Patient Responses

Overall Experience Score

8.55/10

1660 Total Patient Responses

Admission Staff

Score: 98.05/100

  • Yes

  • No

1627 Total Patient Responses

Nursing Staff

Score: 89.32/100

1655 Total Patient Responses

Doctors

Score: 97.06/100

1655 Total Patient Responses

Pain Management

Score: 91.16/100

1347 Total Patient Responses

Hospital Environment

Score: 82.98/100

1513 Total Patient Responses

Responsiveness of Staff

Score: 85.37/100

1263 Total Patient Responses

Medication Information

Score: 72.39/100

1113 Total Patient Responses

Food

Score: 84.09/100

1410 Total Patient Responses

Discharge Information

Score: 66.60/100

1660 Total Patient Responses

Likely To Recommend Hospital

85.48%

794 Total Patient Responses

Overall Experience Score

8.27/10

794 Total Patient Responses

Reception Staff

Score: 96.23/100

770 Total Patient Responses

Nursing Staff

Score: 97.17/100

785 Total Patient Responses

Doctors

Score: 94.14/100

783 Total Patient Responses

Pain Management

Score: 92.34/100

666 Total Patient Responses

Emergency Unit Environment

Score: 97.79/100

769 Total Patient Responses

Responsiveness of Staff

Score: 94.63/100

707 Total Patient Responses

Medication Information

Score: 92.72/100

659 Total Patient Responses

PRIORITISATION

Score: 79.36/100

782 Total Patient Responses