Patient Experience Results

2755

Happy Clients

3058

Surveys Completed

Life Kingsbury Hospital

Reporting Period: 2017-08-20 - 2018-08-20

Likely To Recommend Hospital

89.41%

3058 Total Patient Responses

Overall Experience Score

8.66/10

3058 Total Patient Responses

Admission Staff

Score: 98.14/100

  • Yes

  • No

3001 Total Patient Responses

Nursing Staff

Score: 90.59/100

3056 Total Patient Responses

Doctors

Score: 97.05/100

3043 Total Patient Responses

Pain Management

Score: 91.73/100

2482 Total Patient Responses

Hospital Environment

Score: 85.23/100

2768 Total Patient Responses

Responsiveness of Staff

Score: 87.99/100

2303 Total Patient Responses

Medication Information

Score: 74.34/100

2081 Total Patient Responses

Food

Score: 81.92/100

2555 Total Patient Responses

Discharge Information

Score: 68.39/100

3058 Total Patient Responses

Likely To Recommend Hospital

87.51%

1086 Total Patient Responses

Overall Experience Score

8.47/10

1086 Total Patient Responses

Reception Staff

Score: 96.74/100

1073 Total Patient Responses

Nursing Staff

Score: 97.94/100

1086 Total Patient Responses

Doctors

Score: 93.68/100

1079 Total Patient Responses

Pain Management

Score: 93.33/100

930 Total Patient Responses

Emergency Unit Environment

Score: 98.61/100

1081 Total Patient Responses

Responsiveness of Staff

Score: 95.34/100

988 Total Patient Responses

Medication Information

Score: 92.68/100

929 Total Patient Responses

PRIORITISATION

Score: 81.35/100

1078 Total Patient Responses