Patient Experience Results

2516

Happy Clients

2788

Surveys Completed

Life Kingsbury Hospital

Reporting Period: 2018-08-24 - 2019-08-24

Likely To Recommend Hospital

89.21%

2788 Total Patient Responses

Overall Experience Score

8.63/10

2788 Total Patient Responses

Admission Staff

Score: 98.13/100

  • Yes

  • No

2730 Total Patient Responses

Nursing Staff

Score: 90.15/100

2781 Total Patient Responses

Doctors

Score: 97.30/100

2771 Total Patient Responses

Pain Management

Score: 91.45/100

2314 Total Patient Responses

Hospital Environment

Score: 84.26/100

2550 Total Patient Responses

Responsiveness of Staff

Score: 86.57/100

2091 Total Patient Responses

Medication Information

Score: 72.61/100

1822 Total Patient Responses

Food

Score: 83.41/100

2295 Total Patient Responses

Discharge Information

Score: 70.01/100

2788 Total Patient Responses

Likely To Recommend Hospital

86.05%

1156 Total Patient Responses

Overall Experience Score

8.28/10

1156 Total Patient Responses

Reception Staff

Score: 97.11/100

1141 Total Patient Responses

Nursing Staff

Score: 97.41/100

1155 Total Patient Responses

Doctors

Score: 93.54/100

1146 Total Patient Responses

Pain Management

Score: 91.64/100

1017 Total Patient Responses

Emergency Unit Environment

Score: 99.04/100

1149 Total Patient Responses

Responsiveness of Staff

Score: 94.38/100

1050 Total Patient Responses

Medication Information

Score: 91.22/100

979 Total Patient Responses

PRIORITISATION

Score: 79.17/100

1150 Total Patient Responses