Patient Experience Results

2694

Happy Clients

2985

Surveys Completed

Life Kingsbury Hospital

Reporting Period: 2018-10-14 - 2019-10-14

Likely To Recommend Hospital

89.26%

2985 Total Patient Responses

Overall Experience Score

8.64/10

2985 Total Patient Responses

Admission Staff

Score: 98.10/100

  • Yes

  • No

2924 Total Patient Responses

Nursing Staff

Score: 90.09/100

2979 Total Patient Responses

Doctors

Score: 97.45/100

2968 Total Patient Responses

Pain Management

Score: 91.57/100

2476 Total Patient Responses

Hospital Environment

Score: 84.46/100

2732 Total Patient Responses

Responsiveness of Staff

Score: 86.38/100

2237 Total Patient Responses

Medication Information

Score: 73.17/100

1966 Total Patient Responses

Food

Score: 83.47/100

2445 Total Patient Responses

Discharge Information

Score: 69.41/100

2985 Total Patient Responses

Likely To Recommend Hospital

85.63%

1238 Total Patient Responses

Overall Experience Score

8.24/10

1238 Total Patient Responses

Reception Staff

Score: 97.38/100

1222 Total Patient Responses

Nursing Staff

Score: 97.22/100

1238 Total Patient Responses

Doctors

Score: 93.48/100

1230 Total Patient Responses

Pain Management

Score: 91.66/100

1091 Total Patient Responses

Emergency Unit Environment

Score: 98.70/100

1233 Total Patient Responses

Responsiveness of Staff

Score: 94.15/100

1128 Total Patient Responses

Medication Information

Score: 90.43/100

1055 Total Patient Responses

PRIORITISATION

Score: 79.25/100

1235 Total Patient Responses