Patient Experience Results

2684

Happy Clients

2984

Surveys Completed

Life Kingsbury Hospital

Reporting Period: 2017-04-25 - 2018-04-25

Likely To Recommend Hospital

89.30%

2984 Total Patient Responses

Overall Experience Score

8.63/10

2984 Total Patient Responses

Admission Staff

Score: 98.17/100

  • Yes

  • No

2922 Total Patient Responses

Nursing Staff

Score: 90.50/100

2981 Total Patient Responses

Doctors

Score: 96.85/100

2968 Total Patient Responses

Pain Management

Score: 91.49/100

2441 Total Patient Responses

Hospital Environment

Score: 85.01/100

2704 Total Patient Responses

Responsiveness of Staff

Score: 87.52/100

2258 Total Patient Responses

Medication Information

Score: 74.32/100

2056 Total Patient Responses

Food

Score: 81.37/100

2475 Total Patient Responses

Discharge Information

Score: 68.33/100

2984 Total Patient Responses

Likely To Recommend Hospital

87.64%

1105 Total Patient Responses

Overall Experience Score

8.46/10

1105 Total Patient Responses

Reception Staff

Score: 97.62/100

1092 Total Patient Responses

Nursing Staff

Score: 97.81/100

1105 Total Patient Responses

Doctors

Score: 93.90/100

1095 Total Patient Responses

Pain Management

Score: 93.84/100

942 Total Patient Responses

Emergency Unit Environment

Score: 98.82/100

1098 Total Patient Responses

Responsiveness of Staff

Score: 95.43/100

1006 Total Patient Responses

Medication Information

Score: 92.48/100

944 Total Patient Responses

PRIORITISATION

Score: 80.89/100

1100 Total Patient Responses