Patient Experience Results

1721

Happy Clients

1939

Surveys Completed

Life Kingsbury Hospital

Reporting Period: 2019-08-13 - 2020-08-13

Likely To Recommend Hospital

88.75%

1939 Total Patient Responses

Overall Experience Score

8.60/10

1939 Total Patient Responses

Admission Staff

Score: 98.01/100

  • Yes

  • No

1901 Total Patient Responses

Nursing Staff

Score: 89.83/100

1934 Total Patient Responses

Doctors

Score: 97.18/100

1935 Total Patient Responses

Pain Management

Score: 91.69/100

1581 Total Patient Responses

Hospital Environment

Score: 83.58/100

1775 Total Patient Responses

Responsiveness of Staff

Score: 85.62/100

1470 Total Patient Responses

Medication Information

Score: 74.17/100

1292 Total Patient Responses

Food

Score: 83.71/100

1605 Total Patient Responses

Discharge Information

Score: 67.51/100

1939 Total Patient Responses

Likely To Recommend Hospital

84.65%

914 Total Patient Responses

Overall Experience Score

8.18/10

914 Total Patient Responses

Reception Staff

Score: 96.64/100

892 Total Patient Responses

Nursing Staff

Score: 96.83/100

907 Total Patient Responses

Doctors

Score: 93.99/100

902 Total Patient Responses

Pain Management

Score: 92.64/100

774 Total Patient Responses

Emergency Unit Environment

Score: 97.42/100

893 Total Patient Responses

Responsiveness of Staff

Score: 93.70/100

826 Total Patient Responses

Medication Information

Score: 90.78/100

770 Total Patient Responses

PRIORITISATION

Score: 78.88/100

903 Total Patient Responses