Patient Experience Results

2652

Happy Clients

2951

Surveys Completed

Life Kingsbury Hospital

Reporting Period: 2019-02-25 - 2020-02-25

Likely To Recommend Hospital

89.31%

2951 Total Patient Responses

Overall Experience Score

8.63/10

2951 Total Patient Responses

Admission Staff

Score: 98.10/100

  • Yes

  • No

2897 Total Patient Responses

Nursing Staff

Score: 90.21/100

2944 Total Patient Responses

Doctors

Score: 97.25/100

2937 Total Patient Responses

Pain Management

Score: 91.86/100

2428 Total Patient Responses

Hospital Environment

Score: 84.53/100

2709 Total Patient Responses

Responsiveness of Staff

Score: 86.60/100

2217 Total Patient Responses

Medication Information

Score: 74.07/100

1962 Total Patient Responses

Food

Score: 83.71/100

2431 Total Patient Responses

Discharge Information

Score: 68.96/100

2951 Total Patient Responses

Likely To Recommend Hospital

84.34%

1219 Total Patient Responses

Overall Experience Score

8.13/10

1219 Total Patient Responses

Reception Staff

Score: 97.09/100

1202 Total Patient Responses

Nursing Staff

Score: 96.79/100

1218 Total Patient Responses

Doctors

Score: 93.18/100

1209 Total Patient Responses

Pain Management

Score: 91.00/100

1078 Total Patient Responses

Emergency Unit Environment

Score: 98.19/100

1213 Total Patient Responses

Responsiveness of Staff

Score: 93.64/100

1116 Total Patient Responses

Medication Information

Score: 90.07/100

1057 Total Patient Responses

PRIORITISATION

Score: 77.39/100

1211 Total Patient Responses