Patient Experience Results

2505

Happy Clients

2767

Surveys Completed

Life Kingsbury Hospital

Reporting Period: 2018-04-17 - 2019-04-17

Likely To Recommend Hospital

89.15%

2767 Total Patient Responses

Overall Experience Score

8.66/10

2767 Total Patient Responses

Admission Staff

Score: 98.02/100

  • Yes

  • No

2721 Total Patient Responses

Nursing Staff

Score: 90.33/100

2763 Total Patient Responses

Doctors

Score: 97.21/100

2751 Total Patient Responses

Pain Management

Score: 91.62/100

2273 Total Patient Responses

Hospital Environment

Score: 84.53/100

2521 Total Patient Responses

Responsiveness of Staff

Score: 86.81/100

2075 Total Patient Responses

Medication Information

Score: 73.22/100

1803 Total Patient Responses

Food

Score: 82.77/100

2301 Total Patient Responses

Discharge Information

Score: 69.79/100

2767 Total Patient Responses

Likely To Recommend Hospital

87.47%

1074 Total Patient Responses

Overall Experience Score

8.43/10

1074 Total Patient Responses

Reception Staff

Score: 96.69/100

1059 Total Patient Responses

Nursing Staff

Score: 97.83/100

1073 Total Patient Responses

Doctors

Score: 93.65/100

1066 Total Patient Responses

Pain Management

Score: 93.35/100

933 Total Patient Responses

Emergency Unit Environment

Score: 98.97/100

1067 Total Patient Responses

Responsiveness of Staff

Score: 95.27/100

972 Total Patient Responses

Medication Information

Score: 92.49/100

906 Total Patient Responses

PRIORITISATION

Score: 81.29/100

1066 Total Patient Responses