Patient Experience Results

2446

Happy Clients

2706

Surveys Completed

Life Kingsbury Hospital

Reporting Period: 2018-02-16 - 2019-02-16

Likely To Recommend Hospital

89.39%

2706 Total Patient Responses

Overall Experience Score

8.68/10

2706 Total Patient Responses

Admission Staff

Score: 98.05/100

  • Yes

  • No

2658 Total Patient Responses

Nursing Staff

Score: 90.52/100

2704 Total Patient Responses

Doctors

Score: 97.32/100

2693 Total Patient Responses

Pain Management

Score: 91.56/100

2214 Total Patient Responses

Hospital Environment

Score: 84.75/100

2453 Total Patient Responses

Responsiveness of Staff

Score: 87.13/100

2031 Total Patient Responses

Medication Information

Score: 73.67/100

1779 Total Patient Responses

Food

Score: 83.00/100

2252 Total Patient Responses

Discharge Information

Score: 70.51/100

2706 Total Patient Responses

Likely To Recommend Hospital

87.20%

1067 Total Patient Responses

Overall Experience Score

8.43/10

1067 Total Patient Responses

Reception Staff

Score: 96.29/100

1050 Total Patient Responses

Nursing Staff

Score: 97.65/100

1066 Total Patient Responses

Doctors

Score: 93.79/100

1058 Total Patient Responses

Pain Management

Score: 93.35/100

932 Total Patient Responses

Emergency Unit Environment

Score: 98.77/100

1059 Total Patient Responses

Responsiveness of Staff

Score: 95.20/100

958 Total Patient Responses

Medication Information

Score: 92.70/100

904 Total Patient Responses

PRIORITISATION

Score: 80.86/100

1060 Total Patient Responses