Patient Experience Results

2685

Happy Clients

2980

Surveys Completed

Life Kingsbury Hospital

Reporting Period: 2018-12-15 - 2019-12-15

Likely To Recommend Hospital

89.35%

2980 Total Patient Responses

Overall Experience Score

8.63/10

2980 Total Patient Responses

Admission Staff

Score: 97.99/100

  • Yes

  • No

2922 Total Patient Responses

Nursing Staff

Score: 90.23/100

2974 Total Patient Responses

Doctors

Score: 97.37/100

2965 Total Patient Responses

Pain Management

Score: 91.40/100

2450 Total Patient Responses

Hospital Environment

Score: 84.66/100

2730 Total Patient Responses

Responsiveness of Staff

Score: 86.52/100

2235 Total Patient Responses

Medication Information

Score: 74.04/100

1972 Total Patient Responses

Food

Score: 83.82/100

2443 Total Patient Responses

Discharge Information

Score: 69.56/100

2980 Total Patient Responses

Likely To Recommend Hospital

84.93%

1232 Total Patient Responses

Overall Experience Score

8.21/10

1232 Total Patient Responses

Reception Staff

Score: 97.28/100

1215 Total Patient Responses

Nursing Staff

Score: 96.90/100

1231 Total Patient Responses

Doctors

Score: 92.85/100

1223 Total Patient Responses

Pain Management

Score: 91.28/100

1090 Total Patient Responses

Emergency Unit Environment

Score: 98.78/100

1225 Total Patient Responses

Responsiveness of Staff

Score: 94.24/100

1128 Total Patient Responses

Medication Information

Score: 90.39/100

1061 Total Patient Responses

PRIORITISATION

Score: 79.00/100

1226 Total Patient Responses