Patient Experience Results

2548

Happy Clients

2810

Surveys Completed

Life Kingsbury Hospital

Reporting Period: 2018-06-24 - 2019-06-24

Likely To Recommend Hospital

89.06%

2810 Total Patient Responses

Overall Experience Score

8.64/10

2810 Total Patient Responses

Admission Staff

Score: 98.08/100

  • Yes

  • No

2758 Total Patient Responses

Nursing Staff

Score: 90.45/100

2803 Total Patient Responses

Doctors

Score: 97.28/100

2795 Total Patient Responses

Pain Management

Score: 91.54/100

2306 Total Patient Responses

Hospital Environment

Score: 84.41/100

2579 Total Patient Responses

Responsiveness of Staff

Score: 86.77/100

2116 Total Patient Responses

Medication Information

Score: 72.91/100

1839 Total Patient Responses

Food

Score: 83.29/100

2333 Total Patient Responses

Discharge Information

Score: 70.11/100

2810 Total Patient Responses

Likely To Recommend Hospital

85.83%

1143 Total Patient Responses

Overall Experience Score

8.29/10

1143 Total Patient Responses

Reception Staff

Score: 96.90/100

1129 Total Patient Responses

Nursing Staff

Score: 97.45/100

1142 Total Patient Responses

Doctors

Score: 93.24/100

1134 Total Patient Responses

Pain Management

Score: 91.87/100

996 Total Patient Responses

Emergency Unit Environment

Score: 99.03/100

1136 Total Patient Responses

Responsiveness of Staff

Score: 94.65/100

1028 Total Patient Responses

Medication Information

Score: 91.76/100

959 Total Patient Responses

PRIORITISATION

Score: 79.29/100

1135 Total Patient Responses