Patient Experience Results

2507

Happy Clients

2797

Surveys Completed

Life Kingsbury Hospital

Reporting Period: 2017-10-22 - 2018-10-22

Likely To Recommend Hospital

89.05%

2797 Total Patient Responses

Overall Experience Score

8.63/10

2797 Total Patient Responses

Admission Staff

Score: 97.88/100

  • Yes

  • No

2751 Total Patient Responses

Nursing Staff

Score: 90.13/100

2796 Total Patient Responses

Doctors

Score: 96.78/100

2787 Total Patient Responses

Pain Management

Score: 91.38/100

2291 Total Patient Responses

Hospital Environment

Score: 84.71/100

2546 Total Patient Responses

Responsiveness of Staff

Score: 87.40/100

2119 Total Patient Responses

Medication Information

Score: 73.23/100

1903 Total Patient Responses

Food

Score: 81.78/100

2339 Total Patient Responses

Discharge Information

Score: 68.81/100

2797 Total Patient Responses

Likely To Recommend Hospital

87.45%

1022 Total Patient Responses

Overall Experience Score

8.46/10

1022 Total Patient Responses

Reception Staff

Score: 96.63/100

1009 Total Patient Responses

Nursing Staff

Score: 97.80/100

1021 Total Patient Responses

Doctors

Score: 93.70/100

1014 Total Patient Responses

Pain Management

Score: 93.39/100

877 Total Patient Responses

Emergency Unit Environment

Score: 98.72/100

1016 Total Patient Responses

Responsiveness of Staff

Score: 95.58/100

928 Total Patient Responses

Medication Information

Score: 92.55/100

872 Total Patient Responses

PRIORITISATION

Score: 80.38/100

1011 Total Patient Responses