Patient Experience Results

1312

Happy Clients

1495

Surveys Completed

Life Kingsbury Hospital

Reporting Period: 2020-01-17 - 2021-01-17

Likely To Recommend Hospital

87.59%

1495 Total Patient Responses

Overall Experience Score

8.51/10

1495 Total Patient Responses

Admission Staff

Score: 98.10/100

  • Yes

  • No

1463 Total Patient Responses

Nursing Staff

Score: 88.66/100

1492 Total Patient Responses

Doctors

Score: 97.12/100

1489 Total Patient Responses

Pain Management

Score: 90.73/100

1233 Total Patient Responses

Hospital Environment

Score: 81.85/100

1368 Total Patient Responses

Responsiveness of Staff

Score: 84.61/100

1166 Total Patient Responses

Medication Information

Score: 70.71/100

1010 Total Patient Responses

Food

Score: 84.15/100

1293 Total Patient Responses

Discharge Information

Score: 65.89/100

1495 Total Patient Responses

Likely To Recommend Hospital

83.54%

834 Total Patient Responses

Overall Experience Score

8.04/10

834 Total Patient Responses

Reception Staff

Score: 94.73/100

797 Total Patient Responses

Nursing Staff

Score: 95.82/100

825 Total Patient Responses

Doctors

Score: 93.12/100

815 Total Patient Responses

Pain Management

Score: 90.61/100

639 Total Patient Responses

Emergency Unit Environment

Score: 97.23/100

793 Total Patient Responses

Responsiveness of Staff

Score: 91.61/100

739 Total Patient Responses

Medication Information

Score: 91.71/100

639 Total Patient Responses

PRIORITISATION

Score: 75.60/100

821 Total Patient Responses