Patient Experience Survey | Life St Mary's Private Hospital

Patient experience survey

254

Happy Clients

311

Surveys Completed

Life St Mary's Private Hospital

Reporting Period: 2020-07-31 - 2021-07-31

Likely To Recommend Hospital

81.36%

311 Total Patient Responses

Overall Experience Score

8.14/10

311 Total Patient Responses

Admission Staff

Score: 93.40/100

  • Yes

  • No

306 Total Patient Responses

Nursing Staff

Score: 88.45/100

309 Total Patient Responses

Doctors

Score: 95.16/100

309 Total Patient Responses

Pain Management

Score: 91.44/100

298 Total Patient Responses

Hospital Environment

Score: 89.88/100

301 Total Patient Responses

Responsiveness of Staff

Score: 85.51/100

289 Total Patient Responses

Medication Information

Score: 77.33/100

281 Total Patient Responses

Food

Score: 78.89/100

298 Total Patient Responses

Discharge Information

Score: 71.70/100

311 Total Patient Responses

Likely To Recommend Hospital

84.55%

69 Total Patient Responses

Overall Experience Score

8.16/10

69 Total Patient Responses

Reception Staff

Score: 95.59/100

68 Total Patient Responses

Nursing Staff

Score: 94.91/100

69 Total Patient Responses

Doctors

Score: 93.07/100

68 Total Patient Responses

Pain Management

Score: 93.85/100

65 Total Patient Responses

Emergency Unit Environment

Score: 96.92/100

65 Total Patient Responses

Responsiveness of Staff

Score: 95.52/100

67 Total Patient Responses

Medication Information

Score: 90.16/100

61 Total Patient Responses

PRIORITISATION

Score: 86.14/100

69 Total Patient Responses