Patient experience survey

371

Happy Clients

484

Surveys Completed

Life St Mary's Private Hospital

Reporting Period: 2019-05-30 - 2020-05-30

Likely To Recommend Hospital

75.76%

484 Total Patient Responses

Overall Experience Score

7.63/10

484 Total Patient Responses

Admission Staff

Score: 92.83/100

  • Yes

  • No

479 Total Patient Responses

Nursing Staff

Score: 84.23/100

484 Total Patient Responses

Doctors

Score: 93.54/100

483 Total Patient Responses

Pain Management

Score: 86.94/100

462 Total Patient Responses

Hospital Environment

Score: 85.20/100

477 Total Patient Responses

Responsiveness of Staff

Score: 84.15/100

450 Total Patient Responses

Medication Information

Score: 75.36/100

444 Total Patient Responses

Food

Score: 74.26/100

464 Total Patient Responses

Discharge Information

Score: 62.81/100

484 Total Patient Responses

Likely To Recommend Hospital

77.13%

102 Total Patient Responses

Overall Experience Score

7.40/10

102 Total Patient Responses

Reception Staff

Score: 93.14/100

102 Total Patient Responses

Nursing Staff

Score: 90.44/100

102 Total Patient Responses

Doctors

Score: 87.29/100

100 Total Patient Responses

Pain Management

Score: 87.37/100

95 Total Patient Responses

Emergency Unit Environment

Score: 96.97/100

99 Total Patient Responses

Responsiveness of Staff

Score: 89.90/100

99 Total Patient Responses

Medication Information

Score: 76.04/100

96 Total Patient Responses

PRIORITISATION

Score: 69.59/100

101 Total Patient Responses