Patient experience survey

351

Happy Clients

491

Surveys Completed

Life St Mary's Private Hospital

Reporting Period: 2017-08-19 - 2018-08-19

Likely To Recommend Hospital

75.23%

491 Total Patient Responses

Overall Experience Score

7.46/10

491 Total Patient Responses

Admission Staff

Score: 92.25/100

  • Yes

  • No

489 Total Patient Responses

Nursing Staff

Score: 85.70/100

491 Total Patient Responses

Doctors

Score: 94.27/100

491 Total Patient Responses

Pain Management

Score: 88.63/100

481 Total Patient Responses

Hospital Environment

Score: 82.68/100

486 Total Patient Responses

Responsiveness of Staff

Score: 80.81/100

449 Total Patient Responses

Medication Information

Score: 72.76/100

454 Total Patient Responses

Food

Score: 70.91/100

476 Total Patient Responses

Discharge Information

Score: 60.29/100

491 Total Patient Responses

Likely To Recommend Hospital

74.88%

69 Total Patient Responses

Overall Experience Score

7.39/10

69 Total Patient Responses

Reception Staff

Score: 84.06/100

69 Total Patient Responses

Nursing Staff

Score: 91.91/100

69 Total Patient Responses

Doctors

Score: 87.37/100

67 Total Patient Responses

Pain Management

Score: 81.82/100

66 Total Patient Responses

Emergency Unit Environment

Score: 98.53/100

68 Total Patient Responses

Responsiveness of Staff

Score: 92.42/100

66 Total Patient Responses

Medication Information

Score: 79.03/100

62 Total Patient Responses

PRIORITISATION

Score: 75.63/100

69 Total Patient Responses