Patient experience survey

192

Happy Clients

243

Surveys Completed

Life St Mary's Private Hospital

Reporting Period: 2020-05-06 - 2021-05-06

Likely To Recommend Hospital

80.53%

243 Total Patient Responses

Overall Experience Score

8.02/10

243 Total Patient Responses

Admission Staff

Score: 92.99/100

  • Yes

  • No

238 Total Patient Responses

Nursing Staff

Score: 87.74/100

241 Total Patient Responses

Doctors

Score: 94.72/100

241 Total Patient Responses

Pain Management

Score: 91.79/100

233 Total Patient Responses

Hospital Environment

Score: 89.93/100

235 Total Patient Responses

Responsiveness of Staff

Score: 85.68/100

228 Total Patient Responses

Medication Information

Score: 75.95/100

220 Total Patient Responses

Food

Score: 77.73/100

233 Total Patient Responses

Discharge Information

Score: 70.58/100

243 Total Patient Responses

Likely To Recommend Hospital

78.40%

54 Total Patient Responses

Overall Experience Score

7.70/10

54 Total Patient Responses

Reception Staff

Score: 92.59/100

54 Total Patient Responses

Nursing Staff

Score: 92.13/100

54 Total Patient Responses

Doctors

Score: 91.19/100

53 Total Patient Responses

Pain Management

Score: 88.00/100

50 Total Patient Responses

Emergency Unit Environment

Score: 94.12/100

51 Total Patient Responses

Responsiveness of Staff

Score: 90.57/100

53 Total Patient Responses

Medication Information

Score: 85.11/100

47 Total Patient Responses

PRIORITISATION

Score: 79.75/100

54 Total Patient Responses