Patient experience survey

362

Happy Clients

513

Surveys Completed

Life St Mary's Private Hospital

Reporting Period: 2017-06-23 - 2018-06-23

Likely To Recommend Hospital

75.06%

513 Total Patient Responses

Overall Experience Score

7.42/10

513 Total Patient Responses

Admission Staff

Score: 91.88/100

  • Yes

  • No

511 Total Patient Responses

Nursing Staff

Score: 85.22/100

513 Total Patient Responses

Doctors

Score: 94.21/100

513 Total Patient Responses

Pain Management

Score: 88.00/100

503 Total Patient Responses

Hospital Environment

Score: 82.80/100

509 Total Patient Responses

Responsiveness of Staff

Score: 80.88/100

468 Total Patient Responses

Medication Information

Score: 71.88/100

475 Total Patient Responses

Food

Score: 70.25/100

500 Total Patient Responses

Discharge Information

Score: 60.53/100

513 Total Patient Responses

Likely To Recommend Hospital

75.01%

72 Total Patient Responses

Overall Experience Score

7.35/10

72 Total Patient Responses

Reception Staff

Score: 87.50/100

72 Total Patient Responses

Nursing Staff

Score: 92.66/100

72 Total Patient Responses

Doctors

Score: 86.67/100

70 Total Patient Responses

Pain Management

Score: 84.06/100

69 Total Patient Responses

Emergency Unit Environment

Score: 98.59/100

71 Total Patient Responses

Responsiveness of Staff

Score: 92.54/100

67 Total Patient Responses

Medication Information

Score: 79.69/100

64 Total Patient Responses

PRIORITISATION

Score: 76.21/100

72 Total Patient Responses