Patient experience survey

297

Happy Clients

367

Surveys Completed

Life St Mary's Private Hospital

Reporting Period: 2019-08-13 - 2020-08-13

Likely To Recommend Hospital

78.66%

367 Total Patient Responses

Overall Experience Score

7.90/10

367 Total Patient Responses

Admission Staff

Score: 94.32/100

  • Yes

  • No

365 Total Patient Responses

Nursing Staff

Score: 85.95/100

367 Total Patient Responses

Doctors

Score: 94.70/100

366 Total Patient Responses

Pain Management

Score: 88.40/100

351 Total Patient Responses

Hospital Environment

Score: 86.71/100

364 Total Patient Responses

Responsiveness of Staff

Score: 86.13/100

346 Total Patient Responses

Medication Information

Score: 77.23/100

339 Total Patient Responses

Food

Score: 77.97/100

356 Total Patient Responses

Discharge Information

Score: 65.67/100

367 Total Patient Responses

Likely To Recommend Hospital

77.51%

80 Total Patient Responses

Overall Experience Score

7.44/10

80 Total Patient Responses

Reception Staff

Score: 92.50/100

80 Total Patient Responses

Nursing Staff

Score: 90.31/100

80 Total Patient Responses

Doctors

Score: 86.15/100

80 Total Patient Responses

Pain Management

Score: 87.84/100

74 Total Patient Responses

Emergency Unit Environment

Score: 96.10/100

77 Total Patient Responses

Responsiveness of Staff

Score: 91.03/100

78 Total Patient Responses

Medication Information

Score: 78.38/100

74 Total Patient Responses

PRIORITISATION

Score: 68.70/100

79 Total Patient Responses