Patient experience survey

329

Happy Clients

465

Surveys Completed

Life St Mary's Private Hospital

Reporting Period: 2018-08-24 - 2019-08-24

Likely To Recommend Hospital

73.05%

465 Total Patient Responses

Overall Experience Score

7.31/10

465 Total Patient Responses

Admission Staff

Score: 90.69/100

  • Yes

  • No

459 Total Patient Responses

Nursing Staff

Score: 83.78/100

463 Total Patient Responses

Doctors

Score: 92.77/100

463 Total Patient Responses

Pain Management

Score: 87.34/100

446 Total Patient Responses

Hospital Environment

Score: 82.14/100

457 Total Patient Responses

Responsiveness of Staff

Score: 82.21/100

429 Total Patient Responses

Medication Information

Score: 72.94/100

414 Total Patient Responses

Food

Score: 70.57/100

434 Total Patient Responses

Discharge Information

Score: 61.18/100

465 Total Patient Responses

Likely To Recommend Hospital

73.34%

80 Total Patient Responses

Overall Experience Score

7.08/10

80 Total Patient Responses

Reception Staff

Score: 92.50/100

80 Total Patient Responses

Nursing Staff

Score: 87.90/100

80 Total Patient Responses

Doctors

Score: 89.78/100

76 Total Patient Responses

Pain Management

Score: 82.43/100

74 Total Patient Responses

Emergency Unit Environment

Score: 96.25/100

80 Total Patient Responses

Responsiveness of Staff

Score: 85.33/100

75 Total Patient Responses

Medication Information

Score: 78.87/100

71 Total Patient Responses

PRIORITISATION

Score: 74.24/100

80 Total Patient Responses