Patient experience survey

288

Happy Clients

406

Surveys Completed

Life St Mary's Private Hospital

Reporting Period: 2018-04-17 - 2019-04-17

Likely To Recommend Hospital

73.73%

406 Total Patient Responses

Overall Experience Score

7.38/10

406 Total Patient Responses

Admission Staff

Score: 92.03/100

  • Yes

  • No

403 Total Patient Responses

Nursing Staff

Score: 84.44/100

404 Total Patient Responses

Doctors

Score: 94.08/100

404 Total Patient Responses

Pain Management

Score: 88.76/100

393 Total Patient Responses

Hospital Environment

Score: 82.50/100

401 Total Patient Responses

Responsiveness of Staff

Score: 81.89/100

371 Total Patient Responses

Medication Information

Score: 73.25/100

363 Total Patient Responses

Food

Score: 73.62/100

382 Total Patient Responses

Discharge Information

Score: 60.96/100

406 Total Patient Responses

Likely To Recommend Hospital

71.22%

66 Total Patient Responses

Overall Experience Score

6.95/10

66 Total Patient Responses

Reception Staff

Score: 89.39/100

66 Total Patient Responses

Nursing Staff

Score: 87.84/100

66 Total Patient Responses

Doctors

Score: 90.37/100

64 Total Patient Responses

Pain Management

Score: 81.67/100

60 Total Patient Responses

Emergency Unit Environment

Score: 96.97/100

66 Total Patient Responses

Responsiveness of Staff

Score: 87.10/100

62 Total Patient Responses

Medication Information

Score: 79.63/100

54 Total Patient Responses

PRIORITISATION

Score: 75.14/100

66 Total Patient Responses