Patient experience survey

316

Happy Clients

445

Surveys Completed

Life St Mary's Private Hospital

Reporting Period: 2018-06-24 - 2019-06-24

Likely To Recommend Hospital

73.26%

445 Total Patient Responses

Overall Experience Score

7.35/10

445 Total Patient Responses

Admission Staff

Score: 91.07/100

  • Yes

  • No

439 Total Patient Responses

Nursing Staff

Score: 84.32/100

442 Total Patient Responses

Doctors

Score: 93.50/100

442 Total Patient Responses

Pain Management

Score: 88.29/100

426 Total Patient Responses

Hospital Environment

Score: 81.98/100

436 Total Patient Responses

Responsiveness of Staff

Score: 82.79/100

408 Total Patient Responses

Medication Information

Score: 72.89/100

392 Total Patient Responses

Food

Score: 72.05/100

412 Total Patient Responses

Discharge Information

Score: 61.01/100

445 Total Patient Responses

Likely To Recommend Hospital

72.78%

71 Total Patient Responses

Overall Experience Score

7.13/10

71 Total Patient Responses

Reception Staff

Score: 88.73/100

71 Total Patient Responses

Nursing Staff

Score: 87.68/100

71 Total Patient Responses

Doctors

Score: 90.40/100

68 Total Patient Responses

Pain Management

Score: 83.33/100

66 Total Patient Responses

Emergency Unit Environment

Score: 95.77/100

71 Total Patient Responses

Responsiveness of Staff

Score: 86.57/100

67 Total Patient Responses

Medication Information

Score: 81.97/100

61 Total Patient Responses

PRIORITISATION

Score: 76.62/100

71 Total Patient Responses