Patient experience survey

327

Happy Clients

458

Surveys Completed

Life St Mary's Private Hospital

Reporting Period: 2017-10-22 - 2018-10-22

Likely To Recommend Hospital

75.84%

458 Total Patient Responses

Overall Experience Score

7.48/10

458 Total Patient Responses

Admission Staff

Score: 92.03/100

  • Yes

  • No

456 Total Patient Responses

Nursing Staff

Score: 85.09/100

457 Total Patient Responses

Doctors

Score: 94.30/100

457 Total Patient Responses

Pain Management

Score: 89.10/100

449 Total Patient Responses

Hospital Environment

Score: 83.18/100

453 Total Patient Responses

Responsiveness of Staff

Score: 81.12/100

421 Total Patient Responses

Medication Information

Score: 72.90/100

422 Total Patient Responses

Food

Score: 70.71/100

442 Total Patient Responses

Discharge Information

Score: 60.48/100

458 Total Patient Responses

Likely To Recommend Hospital

75.26%

66 Total Patient Responses

Overall Experience Score

7.24/10

66 Total Patient Responses

Reception Staff

Score: 83.33/100

66 Total Patient Responses

Nursing Staff

Score: 91.54/100

66 Total Patient Responses

Doctors

Score: 86.77/100

64 Total Patient Responses

Pain Management

Score: 83.61/100

61 Total Patient Responses

Emergency Unit Environment

Score: 98.48/100

66 Total Patient Responses

Responsiveness of Staff

Score: 92.06/100

63 Total Patient Responses

Medication Information

Score: 78.95/100

57 Total Patient Responses

PRIORITISATION

Score: 75.66/100

66 Total Patient Responses