Patient experience survey

369

Happy Clients

524

Surveys Completed

Life St Mary's Private Hospital

Reporting Period: 2017-04-23 - 2018-04-23

Likely To Recommend Hospital

75.01%

524 Total Patient Responses

Overall Experience Score

7.37/10

524 Total Patient Responses

Admission Staff

Score: 91.18/100

  • Yes

  • No

522 Total Patient Responses

Nursing Staff

Score: 84.30/100

524 Total Patient Responses

Doctors

Score: 94.16/100

524 Total Patient Responses

Pain Management

Score: 87.87/100

510 Total Patient Responses

Hospital Environment

Score: 82.81/100

520 Total Patient Responses

Responsiveness of Staff

Score: 80.57/100

479 Total Patient Responses

Medication Information

Score: 71.39/100

482 Total Patient Responses

Food

Score: 69.63/100

508 Total Patient Responses

Discharge Information

Score: 60.97/100

524 Total Patient Responses

Likely To Recommend Hospital

76.86%

72 Total Patient Responses

Overall Experience Score

7.49/10

72 Total Patient Responses

Reception Staff

Score: 88.89/100

72 Total Patient Responses

Nursing Staff

Score: 94.08/100

72 Total Patient Responses

Doctors

Score: 88.57/100

70 Total Patient Responses

Pain Management

Score: 85.29/100

68 Total Patient Responses

Emergency Unit Environment

Score: 98.57/100

70 Total Patient Responses

Responsiveness of Staff

Score: 94.03/100

67 Total Patient Responses

Medication Information

Score: 84.13/100

63 Total Patient Responses

PRIORITISATION

Score: 77.94/100

72 Total Patient Responses