Patient experience survey

269

Happy Clients

331

Surveys Completed

Life St Mary's Private Hospital

Reporting Period: 2019-10-22 - 2020-10-22

Likely To Recommend Hospital

80.27%

331 Total Patient Responses

Overall Experience Score

7.99/10

331 Total Patient Responses

Admission Staff

Score: 94.86/100

  • Yes

  • No

325 Total Patient Responses

Nursing Staff

Score: 86.14/100

331 Total Patient Responses

Doctors

Score: 94.24/100

330 Total Patient Responses

Pain Management

Score: 88.82/100

319 Total Patient Responses

Hospital Environment

Score: 87.76/100

329 Total Patient Responses

Responsiveness of Staff

Score: 86.30/100

311 Total Patient Responses

Medication Information

Score: 77.19/100

307 Total Patient Responses

Food

Score: 78.63/100

322 Total Patient Responses

Discharge Information

Score: 65.86/100

331 Total Patient Responses

Likely To Recommend Hospital

74.25%

66 Total Patient Responses

Overall Experience Score

7.18/10

66 Total Patient Responses

Reception Staff

Score: 90.91/100

66 Total Patient Responses

Nursing Staff

Score: 88.64/100

66 Total Patient Responses

Doctors

Score: 84.66/100

66 Total Patient Responses

Pain Management

Score: 86.89/100

61 Total Patient Responses

Emergency Unit Environment

Score: 93.65/100

63 Total Patient Responses

Responsiveness of Staff

Score: 90.62/100

64 Total Patient Responses

Medication Information

Score: 81.67/100

60 Total Patient Responses

PRIORITISATION

Score: 68.78/100

65 Total Patient Responses