Patient experience survey

218

Happy Clients

279

Surveys Completed

Life St Mary's Private Hospital

Reporting Period: 2020-01-16 - 2021-01-16

Likely To Recommend Hospital

79.57%

279 Total Patient Responses

Overall Experience Score

7.89/10

279 Total Patient Responses

Admission Staff

Score: 92.98/100

  • Yes

  • No

273 Total Patient Responses

Nursing Staff

Score: 85.86/100

277 Total Patient Responses

Doctors

Score: 93.81/100

277 Total Patient Responses

Pain Management

Score: 90.57/100

266 Total Patient Responses

Hospital Environment

Score: 87.73/100

273 Total Patient Responses

Responsiveness of Staff

Score: 86.13/100

261 Total Patient Responses

Medication Information

Score: 75.69/100

259 Total Patient Responses

Food

Score: 77.41/100

272 Total Patient Responses

Discharge Information

Score: 69.00/100

279 Total Patient Responses

Likely To Recommend Hospital

73.78%

61 Total Patient Responses

Overall Experience Score

7.07/10

61 Total Patient Responses

Reception Staff

Score: 90.16/100

61 Total Patient Responses

Nursing Staff

Score: 88.52/100

61 Total Patient Responses

Doctors

Score: 87.93/100

60 Total Patient Responses

Pain Management

Score: 84.21/100

57 Total Patient Responses

Emergency Unit Environment

Score: 91.38/100

58 Total Patient Responses

Responsiveness of Staff

Score: 86.44/100

59 Total Patient Responses

Medication Information

Score: 81.48/100

54 Total Patient Responses

PRIORITISATION

Score: 69.66/100

61 Total Patient Responses