Patient experience survey

261

Happy Clients

317

Surveys Completed

Life St Mary's Private Hospital

Reporting Period: 2020-10-21 - 2021-10-21

Likely To Recommend Hospital

81.61%

317 Total Patient Responses

Overall Experience Score

8.19/10

317 Total Patient Responses

Admission Staff

Score: 92.83/100

  • Yes

  • No

316 Total Patient Responses

Nursing Staff

Score: 88.84/100

315 Total Patient Responses

Doctors

Score: 94.82/100

315 Total Patient Responses

Pain Management

Score: 91.69/100

304 Total Patient Responses

Hospital Environment

Score: 89.36/100

305 Total Patient Responses

Responsiveness of Staff

Score: 85.93/100

294 Total Patient Responses

Medication Information

Score: 77.14/100

291 Total Patient Responses

Food

Score: 80.91/100

302 Total Patient Responses

Discharge Information

Score: 73.34/100

317 Total Patient Responses

Likely To Recommend Hospital

84.82%

90 Total Patient Responses

Overall Experience Score

8.12/10

90 Total Patient Responses

Reception Staff

Score: 95.51/100

89 Total Patient Responses

Nursing Staff

Score: 94.15/100

90 Total Patient Responses

Doctors

Score: 92.08/100

89 Total Patient Responses

Pain Management

Score: 92.86/100

84 Total Patient Responses

Emergency Unit Environment

Score: 96.39/100

83 Total Patient Responses

Responsiveness of Staff

Score: 91.95/100

87 Total Patient Responses

Medication Information

Score: 90.12/100

81 Total Patient Responses

PRIORITISATION

Score: 86.54/100

90 Total Patient Responses