Patient experience survey

394

Happy Clients

519

Surveys Completed

Life St Mary's Private Hospital

Reporting Period: 2019-02-25 - 2020-02-25

Likely To Recommend Hospital

75.15%

519 Total Patient Responses

Overall Experience Score

7.53/10

519 Total Patient Responses

Admission Staff

Score: 92.52/100

  • Yes

  • No

513 Total Patient Responses

Nursing Staff

Score: 84.72/100

518 Total Patient Responses

Doctors

Score: 93.58/100

517 Total Patient Responses

Pain Management

Score: 87.28/100

494 Total Patient Responses

Hospital Environment

Score: 83.70/100

513 Total Patient Responses

Responsiveness of Staff

Score: 84.09/100

480 Total Patient Responses

Medication Information

Score: 75.88/100

471 Total Patient Responses

Food

Score: 73.48/100

490 Total Patient Responses

Discharge Information

Score: 62.33/100

519 Total Patient Responses

Likely To Recommend Hospital

79.30%

103 Total Patient Responses

Overall Experience Score

7.60/10

103 Total Patient Responses

Reception Staff

Score: 93.20/100

103 Total Patient Responses

Nursing Staff

Score: 90.46/100

103 Total Patient Responses

Doctors

Score: 89.86/100

101 Total Patient Responses

Pain Management

Score: 87.76/100

98 Total Patient Responses

Emergency Unit Environment

Score: 97.06/100

102 Total Patient Responses

Responsiveness of Staff

Score: 91.09/100

101 Total Patient Responses

Medication Information

Score: 79.38/100

97 Total Patient Responses

PRIORITISATION

Score: 72.48/100

102 Total Patient Responses