Patient experience survey

295

Happy Clients

424

Surveys Completed

Life St Mary's Private Hospital

Reporting Period: 2018-02-16 - 2019-02-16

Likely To Recommend Hospital

74.30%

424 Total Patient Responses

Overall Experience Score

7.38/10

424 Total Patient Responses

Admission Staff

Score: 91.17/100

  • Yes

  • No

422 Total Patient Responses

Nursing Staff

Score: 84.31/100

422 Total Patient Responses

Doctors

Score: 94.34/100

422 Total Patient Responses

Pain Management

Score: 88.72/100

413 Total Patient Responses

Hospital Environment

Score: 82.76/100

418 Total Patient Responses

Responsiveness of Staff

Score: 81.24/100

391 Total Patient Responses

Medication Information

Score: 72.52/100

384 Total Patient Responses

Food

Score: 72.63/100

408 Total Patient Responses

Discharge Information

Score: 59.67/100

424 Total Patient Responses

Likely To Recommend Hospital

72.40%

64 Total Patient Responses

Overall Experience Score

6.84/10

64 Total Patient Responses

Reception Staff

Score: 85.94/100

64 Total Patient Responses

Nursing Staff

Score: 90.80/100

64 Total Patient Responses

Doctors

Score: 88.27/100

61 Total Patient Responses

Pain Management

Score: 79.31/100

58 Total Patient Responses

Emergency Unit Environment

Score: 96.88/100

64 Total Patient Responses

Responsiveness of Staff

Score: 91.53/100

59 Total Patient Responses

Medication Information

Score: 77.36/100

53 Total Patient Responses

PRIORITISATION

Score: 73.74/100

64 Total Patient Responses