Patient experience survey

369

Happy Clients

503

Surveys Completed

Life St Mary's Private Hospital

Reporting Period: 2018-12-15 - 2019-12-15

Likely To Recommend Hospital

74.10%

503 Total Patient Responses

Overall Experience Score

7.43/10

503 Total Patient Responses

Admission Staff

Score: 92.07/100

  • Yes

  • No

497 Total Patient Responses

Nursing Staff

Score: 84.84/100

501 Total Patient Responses

Doctors

Score: 93.42/100

501 Total Patient Responses

Pain Management

Score: 87.39/100

480 Total Patient Responses

Hospital Environment

Score: 83.56/100

496 Total Patient Responses

Responsiveness of Staff

Score: 83.41/100

466 Total Patient Responses

Medication Information

Score: 75.01/100

454 Total Patient Responses

Food

Score: 72.09/100

472 Total Patient Responses

Discharge Information

Score: 61.93/100

503 Total Patient Responses

Likely To Recommend Hospital

77.55%

95 Total Patient Responses

Overall Experience Score

7.46/10

95 Total Patient Responses

Reception Staff

Score: 93.68/100

95 Total Patient Responses

Nursing Staff

Score: 91.44/100

95 Total Patient Responses

Doctors

Score: 91.51/100

92 Total Patient Responses

Pain Management

Score: 87.78/100

90 Total Patient Responses

Emergency Unit Environment

Score: 97.89/100

95 Total Patient Responses

Responsiveness of Staff

Score: 90.11/100

91 Total Patient Responses

Medication Information

Score: 81.61/100

87 Total Patient Responses

PRIORITISATION

Score: 73.09/100

95 Total Patient Responses