Patient experience survey

313

Happy Clients

442

Surveys Completed

Life St Mary's Private Hospital

Reporting Period: 2017-12-10 - 2018-12-10

Likely To Recommend Hospital

74.97%

442 Total Patient Responses

Overall Experience Score

7.42/10

442 Total Patient Responses

Admission Staff

Score: 91.95/100

  • Yes

  • No

439 Total Patient Responses

Nursing Staff

Score: 84.20/100

441 Total Patient Responses

Doctors

Score: 94.47/100

441 Total Patient Responses

Pain Management

Score: 88.86/100

431 Total Patient Responses

Hospital Environment

Score: 82.94/100

437 Total Patient Responses

Responsiveness of Staff

Score: 81.33/100

409 Total Patient Responses

Medication Information

Score: 72.90/100

404 Total Patient Responses

Food

Score: 72.35/100

428 Total Patient Responses

Discharge Information

Score: 60.18/100

442 Total Patient Responses

Likely To Recommend Hospital

74.25%

66 Total Patient Responses

Overall Experience Score

7.03/10

66 Total Patient Responses

Reception Staff

Score: 84.85/100

66 Total Patient Responses

Nursing Staff

Score: 90.42/100

66 Total Patient Responses

Doctors

Score: 86.24/100

64 Total Patient Responses

Pain Management

Score: 80.33/100

61 Total Patient Responses

Emergency Unit Environment

Score: 96.97/100

66 Total Patient Responses

Responsiveness of Staff

Score: 90.48/100

63 Total Patient Responses

Medication Information

Score: 71.93/100

57 Total Patient Responses

PRIORITISATION

Score: 74.21/100

66 Total Patient Responses