Patient experience survey

361

Happy Clients

505

Surveys Completed

Life St Mary's Private Hospital

Reporting Period: 2018-10-14 - 2019-10-14

Likely To Recommend Hospital

72.48%

505 Total Patient Responses

Overall Experience Score

7.34/10

505 Total Patient Responses

Admission Staff

Score: 91.21/100

  • Yes

  • No

499 Total Patient Responses

Nursing Staff

Score: 84.26/100

503 Total Patient Responses

Doctors

Score: 93.07/100

503 Total Patient Responses

Pain Management

Score: 87.39/100

483 Total Patient Responses

Hospital Environment

Score: 82.78/100

496 Total Patient Responses

Responsiveness of Staff

Score: 83.14/100

466 Total Patient Responses

Medication Information

Score: 74.19/100

450 Total Patient Responses

Food

Score: 71.85/100

475 Total Patient Responses

Discharge Information

Score: 62.08/100

505 Total Patient Responses

Likely To Recommend Hospital

74.63%

88 Total Patient Responses

Overall Experience Score

7.20/10

88 Total Patient Responses

Reception Staff

Score: 93.18/100

88 Total Patient Responses

Nursing Staff

Score: 90.17/100

88 Total Patient Responses

Doctors

Score: 91.27/100

85 Total Patient Responses

Pain Management

Score: 83.13/100

83 Total Patient Responses

Emergency Unit Environment

Score: 96.59/100

88 Total Patient Responses

Responsiveness of Staff

Score: 87.95/100

83 Total Patient Responses

Medication Information

Score: 77.78/100

81 Total Patient Responses

PRIORITISATION

Score: 72.83/100

88 Total Patient Responses