Wellness and Case Manager

Function

Nursing

Facility

Life Health Solutions | Steelpoort

Position

Wellness and Case Manager

Introduction

A vacancy exists for a or an Occupational Health Nursing Wellness Case Manager, based at the Life Occupational Health clinic Limpopo, Steelpoort. The successful candidate will be reporting to the Unit Manager. The Wellness Case Manager will be responsible to manage site Wellness programs, case management and IOD related programs. Also be responsible to render a quality service and which is effective and efficient and meets and exceeds the Client’s expectations and requirements.

Critical Outputs

To assist the Unit Manager and client with the management of healthcare programs related to Primary Healthcare, Chronic Illness, HIV, TB, Wellness, and Case management.

• In consultation with the client and other suppliers, compile and implement and annual health awareness plan and programme. Establish a year planner for a Health program. Assist with the implementation of wellness days and health awareness and education drives.
• To drive continuous quality programs and ensure a high quality of remote incident and case management, driving customer satisfaction and client retention.
• Comply with all relevant administration related duties and functions and completion of registers.
• Comply with prescribed professional and quality standards of both Life Health Solutions and the Client.
• Assist with the compliance to quality programs and conducting of internal quality, client, and external audits.
• Work effectively within a team.
• Ensuring the total satisfaction of our clients through continuous improvement and added value.
• Ensuring compliance with ISO 9001:2008 and OHSAS 18001:2007 standards including internal and external audits (Life Employee Solutions as well as client audits)
• Provide expert professional advice to employees and ensure the maintenance of clinical excellence.
• To prevent ill-health, promote good health and well-being amongst employees which includes testing, monitoring, referral, and follow-up.
• Conduct examinations, tests, and treatment where applicable concurrently with the Occupational Health Team.
• Establish fitness to work, with feedback to the line managers or referral to the on-site OMP, should a problem be identified.
• Work effectively within a pre-determined budget, comply with stock control measures and requirement, including the ordering of stock.
• Provides case management through assessment and monitoring of chronic conditions, developing individual follow-up plan and ensuring employee compliance to treatment regimen.
• The Case manager will be accountable for the operational concerns regarding all client injury on duties, admin there-of and reporting.
• Remotely monitor patient’s care during all stages of pre-hospital, in-hospital, and out-of-hospital specialist treatment.
• Liaison function with the members of the multidisciplinary team, employees’ private doctors, local health authorities and hospitals.
• To function as an autonomous practitioner working independently and in conjunction with other health care professionals to assess, diagnose and tract the conditions of employees.
• Keep up to date with innovative methods and practices to deliver exceptional primary care, Wellness, and case management services to meet the needs of the client.
• Assist with the compiling of information and data, for feedback, on identified health problems and trends identified and progress with regards to the on-site Chronic Illness Monitoring, TB, HIV and Wellness program.
• Assist with compiling of accurate written and statistical feedback reports at specified intervals This would include DOH and DMR reports, as required.
• Assist with the updating of relevant registers.

Requirements

• The following critical qualifications and skills would be a requirement:
• Nursing Diploma or Degree, qualified as a Registered Nurse Diploma or degree in General Health, Primary and Occupational Health Nursing. (Must appear on current SANC receipt).
• A relevant qualification in Wellness Management and hold certificate in HIV testing and Counselling, treatment of TB and STI’s.
• Certificate in Audiometry, Spirometry, Vision, Multidrug test, HIV counselling and dispensing.
• Registered as an audiometrist at SASOHN.
• Computer literacy Microsoft Office (Medical database experience advantageous).
• Two to 3 years’ experience in the provision of Primary Health and Wellness services, in an Occupational Health and Mining Clinic.
• Certificate in Dispensing.
• Registered with SANC.
• The candidate should have experience in management of multidisciplinary teams, administration, employee relations and communications.
• Continuous focus on a high standard of service delivery, Client communication and satisfaction and teamwork.
• Candidates who are results orientated, focussed, well organised, good communication skills with excellent administrative, coordination and management skills, also in the compiling of Client feedback report (includes statistical feedback), have initiative and the ability to deliver quality outputs, within a set budget, will be most suitable for this position.
• Own transport is essential and in position of a Driver’s license Code 8 and own accommodation.
• Experience in RMA / COID act reporting and administration.
• Candidates have the ability to deliver quality outputs and reduce costs, will be most suitable for this position.
• Customer orientation, focus and teamwork complete the profile.

Competencies

• Management of multidisciplinary teams
• Problem-solving, analysis and judgment
• Resilience
• Teamwork
• Influencing skills
• Business insight
• Ability to functional independently
• Attention to details
• Good interpersonal relationships
• Performance / Achievement Drive
• Drive and energy
• Excellence orientation
• Ethical behavior
• Building relationships & networking
• Customer responsiveness
• Verbal & written communication skills
• Motivating and developing people
• Time Management
• Holistic approach
• Emotional Maturity

Contact

Annaline Naude

Email

annaline.naude@lifehealthcare.co.za

Closing date

Monday, September 2, 2024