Inland South

A vacancy exists for a Technician based in Midrand. The candidate will be reporting to the Senior Business Manager.  The successful candidate will be responsible for the rendering of a quality service which is effective and efficient, and meets and exceeds customers’ expectations and requirements.

Critical Outputs
  • Liaising with customers
  • Data Capturing of clinic activities
  • General administration functions.
  • Deals with patient related queries
  • Meeting the prescribed professional and quality standards of both LHS and the client.
  • Drive customer satisfaction and complaints management by:
  • Participating in the internal client satisfaction program
  • Reporting all potential negative unit incidents immediately to the line manager
  • Active involvement in identifying measures as to how to maintain positive scores
  • Carry out all reasonable and lawful requests
  • Meet deadlines / targets.
  • Ensure that LHS is presented as a professional organization at all times.
  • Ensure that correct uniform is worn at all times with the correct distinguishing device
  • Ensure compliance with ISO 9001:2025 and ISO 4500:2018 including internal and external audits.
  • Good telephone etiquette, communication and problem solving skills
  • Matric
  • Computer literacy essential
  • Spirometry
  • Audiometry certificate and registration as an audiometrist with SASOHN
  • Vision screening
  • Certificate in Competency
  • Problem-solving, analysis and judgment
  • Drive and energy
  • Resilience
  • Excellence orientation
  • Teamwork
  • Verbal & written communication skills
  • Influencing skills
  • Customer responsiveness
  • Ethical behaviour
  • Motivating & developing people
Closing date
Friday, May 17, 2024

Internal applicants - Before making an application, you are requested to discuss your application with your line manager. External candidates will also be considered.

Life Healthcare is an Equal Opportunity Employer. 

Thank you for your interest in this opportunity. Kindly note that only shortlisted candidates will be contacted.  Applicants who have not been contacted within two weeks of the closing date of this advert, should consider their application as unsuccessful.

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