System Controller

Patient services
Life Brenthurst Hospital
System Controller

A vacancy exists for a System Controller, based at Life Brenthurst Hospital, reporting to the Patient Services Manager, Hawa Budhia. The successful candidate will be part of a professional team that continuously striving for the highest standards of quality in healthcare.

Critical Outputs
  • Provide 1st line support for the hospital systems users at all times.
  • Maintain and manage all IT (software/ hardware) systems on-site.
  • Ensure the security of IT systems.
  • Effectively aid end users during roll-out of new system/ hardware implementations and projects.
  • Help with training of staff on new roll-out software/ hardware implementations.
  • Follow the LifeLink process for all users that require computer access.
  • Manage the internal call logging process for users in the hospital.
  • Effectively troubleshoot system problems before logging an incident with LifeLink.
  • Provide appropriate feedback to users on progress of their events.
  • Effectively co-ordinate and supervise the work of 3rd party companies, external/ internal service providers of software and hardware support to the Hospital.
  • Manage and monitor user usage reports e.g. telephony systems and printer usage reports.
  • Manage and monitor all incidents logged for systems/ hardware related issues through the utilization of LifeLink.
  • Adhere to Management Systems Audit requirements.
    • Reporting and recording of incidents.
    • Manage Impilo tasks.
    • Manage and document maintenance/ replacement and infrastructure projects
    • Management of user and hospital back-ups.
    • Manage communication platforms.
    • Manage and perform user access audits.
  • Ensure Governance process if followed on the purchase of hardware for users/ hospital.
  • Grade 12 Certificate
  • A Diploma in Information and Technology is essential.
  • 2 years Information Technology experience is essential.
  • Strong communication skills and co-coordinating abilities
  • Strong influencing skills and the ability to work under pressure.
  • Attention to detail, performance through people and partnership building.
  • Proven experience and excellent computer skills are essential.
  • Knowledge of IMeds, Impilo, SAP, Kronos and Vision will be an advantage.
  • An enthusiastic, motivated, well-organised individual with initiative and able to handle pressure.
  • Available to come to work at short notice.
  • Able to work overtime as needed.
  • Must be customer service orientated.
  • Basic understanding of financial principles
  • Excellent communication and interpersonal skills a prerequisite
  • Teamwork essential
  • Understanding of the private healthcare industry, it's challenges and role players would be an advantage
  • Problem-solving, analysis and judgement
  • Attention to detail.
  • Resilience.
  • Engaging diversity.
  • Verbal & written communication skills.
  • Influencing skills.
  • Building relationships
  • Customer responsiveness
  • Organisational awareness
  • Action orientation
  • Excellence orientation
  • Ethical behaviour
Closing date
Tuesday, May 28, 2024

Internal applicants - Before making an application, you are requested to discuss your application with your line manager. External candidates will also be considered.

Explore our vacancies and find the right opportunity for you. Download the application form and email to the relevant contact person specified in the job advertisement.

Life Healthcare is an Equal Opportunity Employer. 

Thank you for your interest in this opportunity. Kindly note that only shortlisted candidates will be contacted.  Applicants who have not been contacted within two weeks of the closing date of this advert, should consider their application as unsuccessful.



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