Senior Product Manager


Senior Product Manager

Head Office
Head Office, JHB
Senior Product Manager

A vacancy exists for a Senior Product Manager at Life Healthcare, Head Office, reporting to the Head of Product Development. The role will focus on developing detailed product specifications for all Value-Based Care clinical products. The requirements are to implement the product development toolkit and oversee and deliver all product blueprints. The successful candidate must have the ability to apply the principles of Design Thinking in the product development process to ensure that our products meet the needs of the intended users- patients, clinicians and funders.

Critical Outputs

Design Thinking

  • Apply the principles of Design Thinking in the product development process. 

Co-create fit for purpose products

  • Work closely with Service Design Specialist & Clinical Directorate Development Manager to develop products for clinical teams to execute in the acute and out of hospital setting. 

Product R & D

  • Research and development in the following areas: market segments and trends, enabling technologies for deployment of clinical products, competitor product analysis, funder benefit and product design, go to market strategies. 

Define the Product Blueprint based on the patient need

  • Articulate the objectives of each product which includes but is not limited to the following

- Product Business case

- Target market segmentation: Scheme/Private Cash Patients/ Government

- LHC product market advantage/differentiator

- Product scope and rules: patient cohort’s / risk categories/ inclusion/exclusion criteria

- Define the patient journeys within the continuum of care framework articulated in the product concept documents

- Articulate the required clinician partnerships according to the product category- In-Hospital Vs Out of Hospital

- Detail LHC points of care provision vs 3rd party in the continuum of care

- Define system and process requirements for product implementation

- Articulate the product financial model and alternative reimbursement model

- Detail the product marketing strategy

 Implementation of the Product Toolkit

  • Implement the Product Development Toolkit to streamline and maintain governance in the development process
  • University degree
  • 8 – 10 years’ experience in the application of design thinking principles
  • Experience in product development in a healthcare provider or funder setting is advantageous
  • Ability to translate strategy and tactics into action
  • Working knowledge of HPCSA and Medical Schemes regulations and practices
  • Working knowledge of doctor billing systems and rules, medical aid scheme rules, and relevant regulatory bodies
  • Customer-centricity
  • Problem solving skills
  • Research and development skills
  • Commercial acumen
  • Working in a multidisciplinary team
  • Action orientation
  • Results orientation
  • Verbal and written communication skills
  • Excellence orientation
  • Organisational awareness
Closing date
Tuesday, June 15, 2021

Candidate must be willing to gain a thorough knowledge of Compensation & Benefits in general as well as a good understanding of the Life Healthcare retirement funds. Customer focus and sound judgement skills are critical. Good organisational skills are essential.

Internal applicants - Before making an application, you are requested to discuss your application with your line manager. Only short listed candidates will be contacted. Should you not receive any communication after 2 weeks of closing date, kindly consider your application as unsuccessful.

External candidates will also be considered.

Explore our vacancies and find the right opportunity for you. Download the application form and email to the relevant contact person specified in the job advertisement.

Life Healthcare is an equal opportunity employer.

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