Administration Clerk - FTC | Quality Admin Support | Quality Department

Life Entabeni Hospital
Administration Clerk - FTC | Quality Admin Support | Quality Department

A FTC vacancy exists for an Administration Clerk (Quality Admin Support), based at Life Entabeni Hospital, reporting to the Quality Manager (QM), Lorraine Gotham. The successful candidate will be responsible for supporting quality efforts and will contribute towards the optimal functioning of the hospital Quality Department through effective administrative support to the Quality Manager and through interdepartmental liaison and communication.

Critical Outputs
  • Support the Quality Manager in delivering a superior quality service


  • Perform administrative duties relating to Quality (QMS) and Environmental (EMS) processes
  • Capture, extract, collate and compile data and reports
  • Manage and maintain an efficient record and filing system
  • Attend meetings and in-service training as scheduled
  • Take minutes of Health and Safety meetings and other, as required
  • Assist the QM with coordinating and arranging of Quality and Legal training and Quality workshops
  • Assist the QM with coordinating and arranging of Quality Audits (Internal & External)
  • Assist with incident investigation and follow up on Incidents.
  • Assist the QM with macro induction as required.
  • Assist with Quality Improvement initiatives
  • Deliver training on behalf of the Quality Manager when required.
  • Perform Ad hoc duties when requested by the QM

  Document Control:                                                                                                                                             

  • Manage an effective document control process
  • Implement and/or maintain the electronic document control system
  • Monitor the document control process in the hospital


  • Compile documentation to be submitted to COID
  • Follow up with COID regarding submitted COID incident documentation
  • Assist contracted service providers with COID documentation /enquiries
  • Planning & organising
  • Attention to detail
  • Strong Verbal & written communication
  • Action orientation
  • Problem solving
  • Building relationships
  • Excellence orientation
  • Resilience
  • Drive & energy
  • Organizational awareness
  • Problem-solving, analysis and judgement
  • Attention to detail
  • Resilience
  • Engaging diversity
  • Verbal & written communication skills
  • Influencing skills
  • Building relationships
  • Customer responsiveness
  • Organisational awareness
  • Action orientation
  • Excellence orientation
  • Ethical behaviour
Closing date
Friday, June 7, 2024

Internal applicants - Before making an application, you are requested to discuss your application with your line manager. External candidates will also be considered.

Life Healthcare is an Equal Opportunity Employer. 

Thank you for your interest in this opportunity. Kindly note that only shortlisted candidates will be contacted.  Applicants who have not been contacted within two weeks of the closing date of this advert, should consider their application as unsuccessful.

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