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A way of life


Set in the quieter part of Kensington, the 96 bed clinic has a patient friendly layout which has been specifically renovated for the maximisation of the rehabilitation patient. Modern facilities and equipment support the quality care provided by the clinic’s staff. Patients are assured of quality, cost-effective care, as the well-being of patients is the main concern of both management and staff.

In response to the demand for private Rehabilitation facilities to meet the needs of the communities of Southern and Eastern Gauteng, Afrox Healthcare transferred their already existing Acute Rehabilitation Facility from Braamfontein to the Life New Kensington Clinic in November 2000.

All staff participate in Life Healthcare’s total quality management programme, proof of their commitment to continuously improve on service. We have established patient care programmes which utilise best practice and ensure that the client needs are met.



Contact us


Physical address

23 Roberts Avenue
Kensington
2094

Postal address

P O Box 75089
Garden View
2047

Telephone 011 538 4700
Fax 011 614 3037
Email Charlene.Kruger@lifehealthcare.co.za
Map Life New Kensington Clinic


Management

Our management can be contacted telephonically at the unit or via e-mail.

Position Name
Clinic Manager Jean Butler
Therapy Manager Danny Joelson
Administration Manager Carol Mokoena



Our team



Our facilities

The facilities and services offered at Life New Kensington Clinic are detailed below.

Rehabilitation / Sub-Acute Facilities

  • Life Healthcare acute rehabilitation unit - 42 beds
  • Life healthcare acute paediatric unit – 10 beds
  • Life Healthcare sub-acute unit - 24 beds
  • Life Healthcare mental healthcare unit – 20 beds

Therapy Ancillary Facilities / Services

Each unit employs their own therapists for the rehabilitation programmes. Our multidisciplinary team includes a full-time rehabilitation doctor, physiotherapists, occupational therapists, speech therapists, social workers, neuropsychologists, and dieticians.

Other Facilities

  • Visitors parking
  • 24 hour security



Patient and visitor information

At the Life New Kensington Clinic, we take pride in ensuring that you have access to the necessary information for a comfortable stay.

Please feel free to discuss your personal needs with our staff. (Click here to find our contact details.)


Accommodation

Accommodation at our hospital is designed for the maximisation of the Rehabilitation process.

We do supply T.V.s in all of our Acute Rehabilitation wards.

A choice menu is available with a dietician supervising the correct foods for the type of condition suffered from.


Admission

A Rehabilitation Admissions Consultant will assess you prior to your admission to the hospital and will make all the necessary arrangements with your medical aid. This applies for both the acute and sub-acute units.


Discharge

We go to great lengths re discharge planning in these units, as it is vital for rehabilitated patients to have the necessary back up on discharge. When leaving, do not forget to collect your medication and x-rays. Your accounts will be updated continually by our credit controller and your medical aid or the family member responsible for your account will be notified regularly.


Service monitoring

In keeping with our goal to continue providing high quality care; we monitor our service to patients on an ongoing basis. On discharge patients are asked to complete a questionnaire regarding their stay at the hospital. Participation is voluntary, but this will assist the hospital management to address any problems and improve our service to you.

We especially welcome any suggestions our patients may have. If you have any suggestions for us, please send us an e-mail at Charlene.Kruger@lifehealthcare.co.za.


Tariffs

Our hospital charges patients a global fee medical aid / medical scheme rates.

A prepayment is required on hospitalisation, from patients not covered by medical aid or a medical scheme.

It is recommended that private patient’s families contact the hospital’s accounts department prior to admission to establish the estimated hospital cost.


Visitor Information

We welcome all of our patients` visitors, as we know what a difference the support of close family and friends can make.

In light of this, we also have to be aware of the rest that all of our patients require and we have thus provided for visitors to visit our hospitals only at certain designated times and these are:

Monday - Friday

  • 14h00 - 18h00

Saturday, Sunday and Public Holidays

  • 12h00 - 18h00

Further to this, other rules apply with respect to visitors and these are:

  • Visitors are restricted to two per patient at a time. Children under 12 are not allowed in the wards, due to risk of infection. Children over 12 are welcome but they must have an adult supervising them.

Our departmental managers, charge sisters, charge therapist and case admissions manager all serve as a link between the hospital, patients, doctors and staff. Should you need any assistance please contact the officer at the reception desk of our hospital who will direct you to the appropriate person for information. If you are from out of town, there is accommodation near the hospital for family members.

Special arrangements will be made by the therapy team when families are required to participate in therapy sessions, attend family meetings, or receive caregiver training.