All our latest news about the company, what is happening, what is new etc.Read more...
Looking for a specific doctor that is currently practicing at one of our hospitals.
View our dedicated maternity and babies website. Info related to pregnancy can be found here, as well as all the little babies born at our hospitals.Read more...
View our latest Life Magazine(s) that is available free at any of hospitals, online. Read more...
The three cornerstones of our business and our commitment to our patients are, Life, Health and Care.
Life summarises our philosophy of protecting our patient's wellbeing
and quality of life. Health is our clinical excellence in world-class
facilities, and Care is the human touch of providing quality service,
respect and empathy for those entrusted to our care. Read more...
63 facilities in 7 provinces, of which 51 are acute care. Read more...
6 Mental Health units in 3 provinces and 2 units which offer involuntary and assisted mental health admissions. Read more...
7 Adult and 2 Paediatric Units in 5 provinces. Read more...
The company delivers hospital based services in the fields of chronic mental healthcare, frail care, rehabilitation and acute care in 5 provinces. Read more...
10 Renal Dialysis units in 5 provinces and still growing. Read more...
The Life College of Learning has over 1 000 students studying various nursing programmes each year. Read more...
Leading provider of contracted, on-site occupational and primary healthcare services to employer groups in commerce, industry, mining, parastatals and to government correctional services. Read more...
Contact us through our new all-in-one portal where you can give feedback and ask questions. See the contact us page for more information.
Download map (pdf)
21 Chaplin Rd
Illovo 2196, South Africa
011 219 9000
08:00 - 16:30
Directions to our office
View our current Annual Results 2012. Read more...
View our previous financial results & reports. Read more...
View our current share price and share information. Read more...
View the latest information published in the media. Read more...
View the Life Healthcare Group board of directors. Read More...
A way of life
Life Mount Edgecombe Hospital is a member of Life Healthcare, one of the largest private hospital groups in South Africa, operating 63 acute care facilities across the country.
Life Healthcare is recognised throughout the health industry for its high calibre healthcare professionals and excellent facilities.
We believe delivery of world class healthcare is achieved through a combination of unparalleled quality and clinical excellence; along with a true focus on the personal needs of our patients and their families.
Every day we subscribe to the core values of the Life Healthcare group, while individually striving to continually improve facilities, standards and technology.
At Life Mount Edgecombe Hospital our priority is to focus on the delivery of a special brand of health and care to patients. Within a world class hospital, this unique approach is what makes the difference.
At Life Mount Edgecombe Hospital we understand that we have a responsibility to meet the expectations of those who are entrusted to our care as well as the expectations of their loved ones.
This realisation enables us to ensure that we focus on an experience of care for everybody who visits or is admitted to one of our hospitals or healthcare facilities.
Results of on-going patient satisfaction surveys tell us that a stay at Mount Edgecombe Hospital reflects the high standards of health and care we set out to deliver.
The care delivered at Life Mount Edgecombe Hospital extends into the community.
Our employees at all levels actively participate in community initiatives to improve the quality of life in surrounding areas.
At Life Mount Edgecombe Hospital everything we do is focused on the delivery of high quality treatment and special, unique standards of care - whether for routine or more serious procedures.
Our facilities include:
Medical and surgical disciplines
The doctors listed below are private practitioners. Please enquire about their rates directly with the practice.
Patient and visitor information
Life Mount Edgecombe Hospital takes pride in providing you the information you need in order to make your stay with us as pleasant and hassle-free as possible.
Accommodation in our hospital is extensive and includes:
For the patient`s comfort and wellbeing,
For patients who know in advance that they will be admitted to hospital, we have a pre-admission clinic which gives patients the opportunity to get the formalities and pre-tests done prior to the actual date of admission.
The admission process can be made easier for you if the following guidelines are followed:
Please refer to our tariffs and discharge section below for further information.
On leaving, do not forget to collect your medication and x-rays.
The following information will help to make your stay as pleasant as possible. Knowing about the facilities and various aspects of the hospital will help you to settle in more easily.
Valuables Patients are advised not to bring valuables to the hospital. Should you do so, please make use of our security safe. Whilst every effort in made to protect your belongings, the hospital will not be held responsible for any loss or damage that may occur. Please contact your charge sister or ward secretary to arrange for the security of your items. A receipt will be issued.
Television All private, semi-private and general wards have televisions. In general wards, please ask the ward staff to switch on the television set to the channel desired. In private wards, you will be given a remote control to operate the television facility. Patients will receive an instructional pamphlet advising them on how to operate the system. DSTV is also available.
Radio All wards have a channel and volume control switch at the entrance to the ward. Radio stations available are: Music Channel, East Cost Radio, Radio South Africa (Afrikaans), Radio Metro and 5FM. Patients will receive an instructional pamphlet advising them on how to operate the system.
Personal TV, radio, CD and cell phones In the interests of other patients the use of personal TV`s, radios, CD players and cell phones are not allowed in the wards. Cell phones may be used at the phone area and/or in the canteen.
Toiletries The hospital supplies towels, therefore it is not necessary to bring your own. However, toiletry items such as soap, face cloths and toothbrushes are not supplied and you are kindly requested to bring these with you.
Restaurant / coffee shop The coffee shop is situated on the ground floor in the reception area. The coffee shop is open from 8:00 to 20:00 during the week, and 8:00 to 16:45 over weekends. Hot and cold meals, snacks, refreshments, newspapers, and sweets are available.
Meals The menu has been carefully planned to ensure that the meals the patient eats during his or her hospital stay are both enjoyable and healthy. The emphasis is on meals that are low in fat, especially saturated fat, and high in fibre. This type of diet is recommended for general heath and for the prevention of certain diseases, such as heart disease and cancer.
We have a modern kitchen catering for vegetarians and non-vegetarians. Beef and pork are never stored, prepared or served from our kitchen. All food is strictly Halaal. Meal times are as follows:
Breakfast: 07:15 to 08:00 Lunch: 12:00 to 13:00 Supper: 17:00 to 18:00 Teas: 10:00, 14:00, 20:00
Visiting hours are:
Only family members may visit in the ICU and only 2 visitors per patient. No Children under the age of 12 are permitted in the ICU.
Please bear in mind that there are very sick people in this unit and this should be respected at all times.
Payment of accounts
Medical aid members:
Most medical aid accounts are submitted directly to the medical aid society concerned. Some require the account to be signed by the member before submission. If this is the case, please do so immediately on receipt of the account and submit. Your co-operation is appreciated.
Some medical aid societies do not pay the hospital in full and the member will be required to settle the difference on discharge.
A deposit on admission is required from private patients. The amount will depend on the treatment to be undergone and full settlement of the account must be made on discharge. Should any queries arise after the patient has departed from the hospital, these can be directed to the credit controller who will gladly assist.
In keeping with our goal to continue providing high quality care, we monitor our service to our patients on an on-going basis. On discharge patients are asked to complete a questionnaire regarding all aspects of their hospital stay. Participating is voluntary but we value appreciate your feedback. Your suggestions and criticisms will help us to improve our services and make the hospital experience a bit easier for tomorrow`s patients.
Please remember to hand in your completed questionnaire at the ward or at reception or send it to us by freepost. If you have more comments than can be contained in this survey, please feel free to write directly to us. Your letter will receive prompt and confidential treatment. Alternatively you may wish to e-mail us at Support.MountEdgecombe@lifehealthcare.co.za.
Mount Edgecombe Hospital is a non-smoking hospital and cigarettes cannot be purchased on the premises.
Public telephones are available on each floor and at the entrance of the hospital. A card telephone is also available. Telephone cards are obtainable from the gift shop. Telephone messages received in the ward from friends and relatives will be passed on to the patient.
We welcome our patient`s visitors as we know what a difference the support of family and friends can make. However, in the best interests of all our patients the following points should be noted:
Hospital visiting hours weekdays, weekends and public holidays are:
Life Occupational Health
Training & Development
Life Healthcare Foundation
Code of Ethics
Results & Reports
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Acute Rehabilitation Services
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Renal Dialysis Services
Quality management system
Staff at the heart of quality
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