All our latest news about the company, what is happening, what is new etc.Read more...
Looking for a specific doctor that is currently practicing at one of our hospitals.
View our dedicated maternity and babies website. Info related to pregnancy can be found here, as well as all the little babies born at our hospitals.Read more...
View our latest Life Magazine(s) that is available free at any of hospitals, online. Read more...
The three cornerstones of our business and our commitment to our patients are, Life, Health and Care.
Life summarises our philosophy of protecting our patient's wellbeing
and quality of life. Health is our clinical excellence in world-class
facilities, and Care is the human touch of providing quality service,
respect and empathy for those entrusted to our care. Read more...
63 facilities in 7 provinces, of which 51 are acute care. Read more...
6 Mental Health units in 3 provinces and 2 units which offer involuntary and assisted mental health admissions. Read more...
7 Adult and 2 Paediatric Units in 5 provinces. Read more...
The company delivers hospital based services in the fields of chronic mental healthcare, frail care, rehabilitation and acute care in 5 provinces. Read more...
10 Renal Dialysis units in 5 provinces and still growing. Read more...
The Life College of Learning has over 1 000 students studying various nursing programmes each year. Read more...
Leading provider of contracted, on-site occupational and primary healthcare services to employer groups in commerce, industry, mining, parastatals and to government correctional services. Read more...
Email us @ email@example.com for complaints and compliments.
Email us @ firstname.lastname@example.org for general enquiries about the company.
21 Chaplin Rd
Illovo 2196, South Africa
011 219 9000
08:00 - 16:30
Directions to our office
View our current Annual Results 2012. Read more...
View our previous financial results & reports. Read more...
View our current share price and share information. Read more...
View the latest information published in the media. Read more...
View the Life Healthcare Group board of directors. Read More...
A way of life
Life Westville Hospital is a member of Life Healthcare, one of the largest private hospital groups in South Africa, operating 63 acute care facilities across the country.
Life Healthcare is recognised throughout the health industry for its high calibre healthcare professionals and excellent facilities.
We believe delivery of world class healthcare is achieved through a combination of unparalleled quality and clinical excellence; along with a true focus on the personal needs of our patients and their families.
Every day we subscribe to the core values of the Life Healthcare group, while individually striving to continually improve facilities, standards and technology.
At Life Westville Hospital our priority is to focus on the delivery of a special brand of health and care to patients. Within a world class hospital, this unique approach is what makes the difference and helps us to maintain our position as one of the top hospitals in the country.
7 Spine Road Westville 3630
PO Box 467 Westville 3630
Medical and surgical disciplines
Cardiac facilities and services
The Heart Centre at Life Westville Hospital, is a unique, integrated, single level, self-contained unit. The unit consists of cardiologists, physicians and technologists consulting suites attached to a dedicated cardiac ward, cardiac high care ward, coronary care unit and cardiac surgical intensive care unit, interleading with the state of the art cardiac catheterisation laboratory and surgical theatre.
The Heart Centre focuses on all aspects of cardiology and cardio thoracic surgery from prevention and diagnosis, to treatment and rehabilitation of cardiac patients.
The standard of diagnostic, interventional cardiology, pacemaker and cardiac surgery is comparable with the highest international standards.
This has been achieved through a the team of caring, highly trained cardiac nursing staff, technologists, physiotherapists and experienced, internationally trained medical doctors.
Services At Life Westville hospital, the following services are available:
Support services and facilities
The Cardiac Rehabilitation Centre is an essential component of Life Westville Hospital`s Heart Centre.
The aims of the centre are to assist patients to:
The Cardiac rehabilitation centre has a fully equipped gym with electronic bicycles, treadmill, rowing machines and mini trampolines.
The holistic programme offers supervised and monitored exercise routines as well as educational talks by professionals on diet, stress management and medical conditions related to cardiology.
The multidisciplinary team approach involving the cardiologist, physician, physiotherapist, cardiac nurse, and psychologist enables the patient`s specific needs to be maintained within the class environment. Patients are encouraged to take heart - and to take ownership of their future health.
For more information about our cardiac facilities, please email Sr Rita Naidoo on Rita.Naidoo@lifehealthcare.co.za.
The birth of a baby is one of the most significant life experiences for a woman and her partner. At Life Westville Hospital, the best medical care and personal attention ensures that this event is memorable, enjoyable and as trouble free as possible.
Life Westville Hospital`s maternity team is dedicated to the well-being, health and comfort of mother and child, before, during and after birth. Experienced midwives and professional nurses provide around-the-clock care, support and guidance on all aspects of pregnancy, birth, motherhood and parenting.
Top gynaecologists and paediatricians based at Life Westville Hospital ensure that a mother and her baby remain in good health throughout pregnancy, during labour and after birth.
In addition, Life Westville Hospital is home to the latest technology and state-of-the-art equipment, including a special Neonatal Intensive Care Unit for special-needs babies.
Little Life facilities
Little Life services Through the following services, our goal is to provide a holistic experience for the mother and her baby:
Birth Preparation at Westville Our Birth Preparation Classes are devised and run by experienced midwives for expectant mothers and their partners. These classes:
Birth Preparation Classes cover pregnancy and early parenting topics including understanding pregnancy, normal labour and birth, assisted delivery and practical advice, the newborn baby, bathing baby, CPR and breastfeeding.
Birth preparation classes commence at about 26 – 32 weeks into the pregnancy. To ensure a place, bookings for Birth Preparation Classes should be made early when expectant mothers are 12 to 16 weeks pregnant. For more information or to book your class, please telephone 031 265 9790.
4 D Sonar Scan Our maternity unit offers a free 4D sonar scan to all mothers who have their baby at Life Westville Hospital. You should book your 4D scan when you book your confinement or when you come in for preadmission.
The optimal time for a scan is between 22 and 32 weeks but it can be done at any time after 25 weeks. You may also have this precious moment recorded on CD, DVD or video.
Mother and child wellness centre Working hand in hand with the paediatricians, the Mother and Baby Wellness Clinic provides holistic support for the well baby, mother, and the family. From birth to two years, the clinic sisters provide one on one support, advice and assistance with parenting, mothering and immunization, issues such as breast and bottle feeding, the baby’s health and behaviour, contraception and anything else that may be of concern.
Mother`s Line Sponsored by Life Westville Hospital, The Mothers Line is run by the Durban branch of the Perinatal Depression Support Association (PNDSA) and has been specifically set up to provide help, support and guidance to new mothers who may feel overwhelmed by their birth experience and the demands of a new baby. The help line is also intended for new fathers who are often also stressed during this emotional period.
Cradle Club Every new mother wants to return home as soon as possible after delivery. While taking a newborn baby home is tremendously exciting, it can be a difficult period of adjustment for a new mother and the family. Mothers may feel very alone at this time.
The Life Westville Hospital Cradle Club is a support group for new mothers providing a forum for women to make new friends and share their concerns and joys with other new mothers.
The Cradle Club meets every Wednesday at 10h00 in the Lecture Room at Life Westville Hospital and includes demonstrations and talks by experts on a variety of subjects of interest to mothers of small babies.
Before you arrive Thank you for choosing Life Westville Hospital for the birth of your baby. We look forward to your stay with us and congratulate you on your pregnancy.
We want to make sure that you and your baby`s stay with us is as comfortable and relaxing as possible. We assure you right from the outset, our staff will help you in every way to enjoy this wonderful experience. To help you feel more confident about the delivery of your baby, we invite you to visit our maternity unit any day at 14h00 and 14h30 to meet our friendly, professional nursing staff prior to your baby’s anticipated date of arrival. We`ll gladly show you and your partner the accommodation and facilities. New fathers and baby`s other siblings often benefit from the orientation visit too.
For your own peace of mind, please check with your medical aid regarding the benefits available for your confinement.
Booking As booking numbers are restricted, primarily for the benefit of our maternity patients, please return your deposit as soon as possible. Payment of your deposit must be made at the time of your booking. Please contact our pre-admission clinic or reception for details of the deposit required. Please book as soon after 16 weeks into your pregnancy as possible.
Preadmission Clinic In order to speed up the admission process, we request that you attend our Preadmission Clinic, on the ground floor, (open Monday to Friday between 08h00 and 16h30) from 32 weeks into your pregnancy, in order to complete the necessary documentation for your forthcoming admission. We need copies of the ID’s both parents.
If your Medical aid requires a preauthorisation number, please bring this with you too.
Choosing your accommodation Our maternity unit offers a selection of maternity wards, including 4-bed general wards, 2-bed semi-private wards and single bed private wards. Please check with your medical aid to ascertain the benefits available to you. Each ward has a colour television and M-net, a 4-band radio and music channel to help you relax and a nurse paging system. Telephones are available at your request in addition to the coin and card operated telephones in the reception area.
Special dietary requirements Should you require a special diet, please notify the hospital. Our kitchen is not Halaal certified.
In Preparation It is a good idea to pack for your stay in maternity at Life Westville Hospital well before the baby is due so that everything is ready when labour begins.
How far is Life Westville Hospital from home? A trial run to the hospital should be taken to measure the distance and time that it will take to reach the hospital.
Visiting Hours Although the rest of Life Westville Hospital has an open visiting policy, visiting in our maternity unit is restricted for the safety and well-being of our mums and their new babies, to allow new mothers to rest and feed on demand and for infection control purposes. Please take note of these restrictions, and thank you for helping us to make life better for all.
For health reasons, no children under the age of twelve (apart from baby`s siblings) are permitted in the maternity unit.
Please ask your family members and friends to be considerate and, after seeing the new baby, to move away from the window and allow other visitors the opportunity to also view their babies.
Mothers may show off their baby at the viewing window at any other times during the day.
Security for mother and baby Restricted visiting also helps our staff to ensure your baby’s security, as unidentified visitors are not permitted into the ward out of designated visiting times.
For your baby`s safety and for your peace of mind, the nursery door is locked at all times.
Blood to Blood Bank Certain medical aids do not cover the transportation of blood to Blood bank. Should your baby`s blood require testing and your medical aid does not cover this service, the fee will be deducted from you booking fee.
Value-plus Maternity Pack Following the birth of your baby you will receive a complimentary maternity bag with a variety of items enclosed
We are looking forward to having you with us. Please don’t hesitate to contact us should you need further information.
The main aim of our practice is to improve quality of life for our patients, to facilitate a thorough understanding of the injury and to teach lifestyle modification in order to facilitate self-management of pain and injury.
Contact: Liesel Way Physiotherapists on 031 265 0955 / 29
Reproductive medicine and menopausal health
Falling under the umbrella of the Institute of Reproductive Medicine and Menopausal Health, the Centre for Reproductive Medicine and Menopausal Health is an initiative which aims to provide pioneering treatment to women at a research level in the comfort of a private hospital. Together with two other clinics nationally, this centre provides a continuum of services in issues facing women. The national link up allows sharing of ideas and expertise in this specialist field. The centre includes sub-disciplines of menopausal health such as osteoporosis, weight problems, psychological health, breast diseases and pelvic floor prolapse.
For more information telephone 031 265 0980.
The doctors listed below are private practitioners. Please enquire about their rates directly with the practice.
Patient and visitor information
Life Westville Hospital takes pride in providing you the information you need in order to make your stay with us as pleasant and hassle-free as possible.
You will automatically be booked into a general ward unless you specifically request a private or semi-private room (depending on availability)
Please report to reception on arrival and ensure you have the following with you:
Any person under the age of 18 must be accompanied by a parent or legal guardian for admission or treatment. (This is necessary for “confirmation of consent” purposes.)
Cell phones, radios and CD players
In the interest of other patients, personal radios, and CD players are not allowed in the wards unless being used with headphones.
We recommend that you do not bring cell phones to the hospital, but should you do so these may not be used in general wards by patients or visitors. There are designated cell phone usage areas on each floor throughout the hospital. Should you wish to make use of our security safe to secure your cell phone until discharge, kindly ask the receptionist on admission or the unit manager or ward secretary.
Coffee shop - Dulcé Café
Dulcé Café is situated on the ground floor and is open from 07h00 until 19h00, every day of the week and serves avariety of cooked meals as well as snacks, salads and refreshments. The Dulcé Café kitchen is not pork free.
Medical aid patients, please note that whilst every effort is made to obtain payment from your medical aid on your behalf, the responsibility of the payment for services rendered is yours. Any items not covered by your medical aid must be settled by yourself. i.e. ward requests, telephone calls, pharmacy scripts, levies, etc.
Private patients will be required to pay a deposit based on the estimated total of the hospital bill. The balance must be settled on discharge. Credit cards are accepted. (Mastercard and Visa). Should you wish to discuss any of this further, please contact our Credit Controller who will gladly assist you.
Services provided by GP’s, specialists, anaesthesiologists, radiologists, pathologists, physiotherapy, and other healthcare professionals are not included in the hospital bill and will be charged separately.
For your convenience, a post box is positioned at the porter`s desk in the foyer and outside the rear entrance of the hospital. (near Eye centre)
On request, morning newspapers will be delivered to you by our porter at standard prices. They are also available in Dulcé Café.
Good nutrition is an important part of hospital care and we trust you will enjoy your meals while you are here. Our menu has been carefully planned to ensure that the meals you eat during your hospital stay are both enjoyable and healthy. The emphasis is on meals that are low in fat, especially saturated fat, and high in fibre. This type of diet is recommended for general health and for the prevention of certain diseases such as heart disease and cancer. A cardiac diet is offered in the Heart Centre.
In order to make your admission as pleasant and as speedy as possible, please take advantage of our pre-admission clinic, situated next to reception on the ground floor, where all your documentation and requests will be dealt with in advance.
Please remember that it is your responsibility to obtain a pre-authorisation number from your medical aid prior to admission. In most instances, medical aids do not permit the hospital to obtain this on behalf of the patient.
The Pre-admission clinic is open weekdays between 08h00 and 16h30 Monday to Thursday and 08h00 to 16h00 on Fridays. If you have any queries please contact the Pre-admission clinic on 031 251 6920
We offer the following additional services and facilities:
Private ward rates are not covered by medical aid and are for your own account.
The unit manager and her staff are there to provide a high standard of patient care - don`t hesitate to call any of them should you feel the need to do so.
The unit manager and our process managers, together with our night managers, make regular rounds and as your comfort and care are important to us, we would encourage you to speak freely to them should you experience any inconvenience whatsoever.
In addition, our hospitality manager makes regular rounds and is available to ensure that your catering, cleaning and laundry needs are met.
Your feedback and comments on the facilities and service you received is important to us and we welcome any suggestions, complaints, concerns, comments and compliments. We encourage you to make use of the hand-held feedback system (Q-evaluator) and the comment cards provided for more detailed comment.
We thank you for choosing our hospital and wish you a pleasant stay and a speedy recovery.
For obvious reasons smoking is not allowed in any part of the hospital. Designated smoking areas are provided on the coffee shop patio and in the outside pause areas at the front and rear of the hospital.
Surgical and theatre patients
Unless otherwise stated by your doctor, do not eat or drink anything for at least six hours prior to admission.
If you have a cold, fever, rash or if you are simply not feeling well, contact your doctor immediately as he or she may need to postpone your operation.
Please note that the time you are asked to report to the hospital will differ from the time at which your operation actually takes place. This is done to facilitate the time allocation for the theatres as well as to accommodate emergencies and variances, which occur from time to time. Please prepare yourself for a waiting period and bring reading material or something to keep yourself occupied.
Most private and maternity wards have telephone facilities. Instruments are available on request through the unit manager. Calls made are metered and charged at the current rate (please check with the unit manager or reception). A telephone account will be presented on discharge, which must be settled prior to departure. A key is supplied with the instrument and we would encourage you to lock the telephone in the event of your leaving the ward for any reason. To contact the switchboard, dial 9.
Portable phones are available to receive calls in the ICU`s.
Public telephone (both card and cash) are available near the lifts outside the wards and at the rear entrance (near the Eye Centre)
In the general and semi-private wards it is necessary to use headphones to hear the television programmes. These are available at a nominal fee from reception. Please ask a staff member to assist you if you require a set. Available channels are SABC1, SABC2, SABC3, M-Net and selected DSTV channels.
We encourage you not to bring valuables (e.g. cell phones, jewellery, large amounts of money) to the hospital, but should you do so, we recommend that you make use of our security safe for those items you may wish to put away. Whilst every effort is made to protect patients` belongings, we cannot be held responsible for any loss that may occur. Should you wish to make use of our security safe, kindly ask the receptionist on admission or the unit manager or ward secretary. A receipt will be issued accordingly.
Should you have to leave your car here overnight, please advise reception so that security are aware and can monitor your car whilst you are here. Please park your car as near to the main hospital entrance as possible.
In the interests of our patients, we kindly request that only two visitors per patient visit at any time.
There may be times, however, when nursing staff may ask visitors to leave in order that treatment can be given to patients. In these instances, visitors may make use of the pause areas outside the wards or on the landings or visit the coffee shop, Dulcé Café, while treatment is being carried out.
Only two visitors per patient at any time and no children under the age of 15 are permitted.
General visiting hours are from 10h00 - 12h30, and 14h30 - 19h00. For infection control purposes, no visitors under the age of 12 are permitted in Little Peoples Ward.
For patients attending the Depression and Anxiety, Post Traumatic Stress Disorder or Adolescent programmes, visiting hours are scheduled around individual programme times. Please ask the ward staff for further information.
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