a way of life
Life St George’s Hospital is a member of Life Healthcare, one of the largest private hospital groups in South Africa, operating 61 acute care facilities across the country.

Life Healthcare is recognised throughout the health industry for its high calibre healthcare professionals and excellent facilities.

We believe delivery of world class healthcare is achieved through a combination of unparalleled quality and clinical excellence; along with a true focus on the personal needs of our patients and their families.

Every day we subscribe to the core values of the Life Healthcare group, while individually striving to continually improve facilities, standards and technology.

At Life St George’s Hospital our priority is to focus on the delivery of a special brand of health and care to patients. Within a world class hospital, this unique approach is what makes the difference and helps us to maintain our position as one of the top hospitals in the country.

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our team
At Life St George’s Hospital we understand that we have a responsibility to meet the expectations of those who are entrusted to our care as well as the expectations of their loved ones.

This realisation enables us to ensure that we focus on an experience of care for everybody who visits or is admitted to one of our hospitals or healthcare facilities.

All Life St George’s Hospital staff participate in ongoing quality training ‘Q to the power of e’. Here we each come to appreciate the importance of quality in delivery of service and to embrace caring principles of empathy, ethics, excellence, energy and empowerment.

Results of ongoing patient satisfaction surveys tell us that a stay at Life St George’s Hospital reflects the high standards of health and care we set out to deliver.

The care delivered at Life St George’s Hospital extends into the community.

Our employees at all levels actively participate in community initiatives to improve the quality of life in surrounding areas.

our facilities
Our modern, sophisticated facilities include:

• 274 beds and 15 theatres
• A 15 bed general intensive care unit
• An 11 bed high care unit
• A 6 bed cardio thoracic intensive care unit
• A 10 bed coronary care unit
• A cardiac cathereterisation laboratory
• A 32 bed maternity unit with well-appointed wards and secure facilities. This unit is ably supported by an antenatal and postnatal clinic as well as a breastfeeding clinic
• A 6 bed neonatal intensive care unit complete with state of the art monitoring and life support equipment, providing the best possible environment for our smallest patients
• A 9 bed neonatal high care unit
• A women’s wellness and fertility centre
• An oncology unit with hemotherapy and a linear accelerator
• A pain clinic
• A renal dialysis service
• A stomaltherapy clinic
• A wound clinic
• A Pre-Admission Clinic situated on the 1st floor of the Medical Suites
• A Retail Pharmacy situated on the Trauma Unit side of the hospital and is open Monday – Friday 09:00 – 18:00
• A 24-hour trauma and emergency unit. This level one unit has a dedicated helicopter landing pad
• A radiology facility, with a comprehensive range of sophisticated diagnostic equipment including a MRI scanner and mammography

medical and surgical disciplines

• Anaesthesiology
• Cardiology
• Cardiac surgery
• Cardio thoracic surgery
• Dentistry
• ENT surgery
• Gastroenterology
• Gastroenterological surgery
• General Practice
• General surgery
• Gynaecology
• Internal medicine
• Laparoscopic surgery
• Maxillofacial surgery
• Neurosurgery
• Neuro-vascular surgery
• Nuclear medicine
• Obstetrics
• Oncology
• Ophthalmology
• Ophthalmic surgery
• Orthopaedic surgery
• Paediatrics
• Pathology
• Pulmonology
• Plastic and reconstructive surgery
• Radioisotope laboratory
• Radiology including mammography and MRI
• Urology including lithotripsy
• Vascular surgery

Ancillary services:

• Antenatal and postnatal clinic
• Audiology
• Breastfeeding clinic
• Dietetics
• Lithotripsy
• Pharmacy
• Physiotherapy

specialist facilities

Maternity
We at St George`s Hospital believe that only the best is good enough for mother and baby. That`s why we`ll walk that extra mile to smooth your transition into motherhood and make birth a memorable experience. Fathers are not forgotten and we encourage them to share in the birth process.

supporting doctors

patient and visitor information
If there is any further information that you or your family require regarding our hospital and our services, please feel free to contact us.

Accommodation
Accommodation at our hospital is extensive and includes:

• Suite - own bathroom, TV with remote control
• Private ward - own shower facilities
• Semi-private ward - two beds sharing shower
• General ward - eight beds sharing bathroom facilities

Telephones are available at a nominal rental and all calls at Telkom rates.

Meals are ordered from a menu. Special diets, e.g. diabetic, Muslim, vegetarian are provided.

Admission
The following items are required for admission:

• Current medical aid membership card
• Identity document - patient and main member of the medical aid
• Pre-authorisation number, if applicable
• X-rays, scans and sonar, if applicable
• Current Medication, in original packaging
• Personal clothing, toiletries and non-slip slippers or shoes

A parent or legal guardian must accompany all patients under 18 years.

We have a Pre Admissions Clinic on site to assist with all your requirements before being admitted into our hospital. They are centrally situated on the first floor of the Medical Suites in Room 103.
Office hours: 07:30 - 16:30

Discharge

• Private patients should settle their accounts in full (i.e. the balance of the account if the final account exceeds the deposit) on discharge.
• Day patients undergoing surgery under anaesthetic should arrange for transport from hospital - it is not advisable to drive for 24 hours following anaesthetic.

Service monitoring
In striving to ensure that we provide quality care, we monitor our service to patients on an ongoing basis. On discharge patients are asked to complete a questionnaire regarding their stay in hospital. Participation is voluntary, but it does assist management in addressing any problems and improving our service to you.

We especially welcome any suggestions our patients may have. If you have any suggestions for us, please contact us on email address - Natalie.Henman@lifehealthcare.co.za

Tariffs
St George’s Hospital charges medical aid tariffs, i.e. contracted in fees. There is a special fee for private rooms and suites.

Private patients are requested to pay a deposit equal to a percentage of the average cost of the specific procedure prior to admission, and the balance on discharge. Accounts for medical aid patients are sent directly to the medical aid.

Visiting hours
General Wards

• No morning visitors are permitted in the mornings due to doctor rounds and nursing procedures
• 14h30 to 16h30
• 19h00 to 20h00
• We kindly request a maximum of three visitors at a time per bed
• Visiting outside of visiting hours at the discretion of the Unit Manager

• 10h00 to 11h30, 15h00 to 16h30, 19h00 to 20h00 or at Unit Manager’s discretion.
• Maximum of 3 visitors per patient.
• Children are not permitted in these units due to infection control.

Post Natal Unit

• Fathers and siblings are welcome in the morning.
• 12h00 to 15h00 are resting hours for patients.
• 15h00 to 16h30, 19h00 to 20h00 for all other visitors.
• No children other than siblings allowed

Paediatric Ward

• 10h00 to 11h00
• 15h00 to 16h00
• 19h00 to 20h00
• No children allowed
• Parents and grandparents only

Please note that there is no visiting from 12.00 to 15:00 as this is a time when our patients rest.