All our latest news about the company, what is happening, what is new etc.Read more...
Looking for a specific doctor that is currently practicing at one of our hospitals.
View our dedicated maternity and babies website. Info related to pregnancy can be found here, as well as all the little babies born at our hospitals.Read more...
View our latest Life Magazine(s) that is available free at any of hospitals, online. Read more...
The three cornerstones of our business and our commitment to our patients are, Life, Health and Care.
Life summarises our philosophy of protecting our patient's wellbeing
and quality of life. Health is our clinical excellence in world-class
facilities, and Care is the human touch of providing quality service,
respect and empathy for those entrusted to our care. Read more...
63 facilities in 7 provinces, of which 51 are acute care. Read more...
7 Mental Health units in 3 provinces and 5 Renal Dialysis units in 2 provinces. Read more...
7 Adult and 2 Paediatric Units in 5 provinces. Read more...
The company delivers hospital based services in the fields of chronic mental healthcare, frail care, rehabilitation and acute care in 5 provinces. Read more...
7 Renal Dialysis units in 4 provinces. Read more...
The Life College of Learning has over 1 000 students studying various nursing programmes each year. Read more...
Leading provider of contracted, on-site occupational and primary healthcare services to employer groups in commerce, industry, mining, parastatals and to government correctional services. Read more...
Email us @ firstname.lastname@example.org for complaints and compliments.
Email us @ email@example.com for general enquiries about the company.
21 Chaplin Rd
Illovo 2196, South Africa
011 219 9000
08:00 - 16:30
Directions to our office
View our current Annual Results 2012. Read more...
View our previous financial results & reports. Read more...
View our current share price and share information. Read more...
View the latest information published in the media. Read more...
View the Life Healthcare Group board of directors. Read More...
A way of life
Life Eugene Marais Hospital is a member of Life Healthcare, one of the largest private hospital groups in South Africa, operating 63 acute care facilities across the country.
Life Healthcare is recognised throughout the health industry for its high calibre healthcare professionals and excellent facilities.
We believe delivery of world class healthcare is achieved through a combination of unparalleled quality and clinical excellence; along with a true focus on the personal needs of our patients and their families.
Every day we subscribe to the core values of the Life Healthcare group, while individually striving to continually improve facilities, standards and technology.
At Life Eugene Marais Hospital our priority is to focus on the delivery of a special brand of health and care to patients. Within a world class hospital, this unique approach is what makes the difference and helps us to maintain our position as one of the top hospitals in the country.
696 5th Avenue
P O Box 30013
At Life Eugene Marais Hospital we understand that we have a responsibility to meet the expectations of those who are entrusted to our care as well as the expectations of their loved ones.
This realisation enables us to ensure that we focus on an experience of care for everybody who visits or is admitted to one of our hospitals or healthcare facilities.
All Life Eugene Marais Hospital staff participate in ongoing quality training ‘Q to the power of e’. Here we each come to appreciate the importance of quality in delivery of service and to embrace caring principles of empathy, ethics, excellence, energy and empowerment.
Results of ongoing patient satisfaction surveys tell us that a stay at Life Eugene Marais Hospital reflects the high standards of health and care we set out to deliver.
The care delivered at Life Eugene Marais Hospital extends into the community.
Our employees at all levels actively participate in community initiatives to improve the quality of life in surrounding areas.
Everything we do is focused on delivery of high quality treatment and unique standards of care - whether for routine, more serious or extensive procedures. Our sophisticated facilities include:
Medical and surgical disciplines
Cardiac facilities and services
The Cardiac Centre at Life Eugene Marais Hospital, is a unique, integrated, self-contained unit. The unit consists of cardiologists, physicians and technologists, a dedicated cardiac ward, cardiac high care ward, coronary care unit and cardiac surgical intensive care unit, with a state of the art cardiac catheterisation laboratory and surgical theatre.
The Cardiac unit focuses on all aspects of cardiology and cardio thoracic surgery from prevention and diagnosis, to treatment and rehabilitation of cardiac patients.
The standard of diagnostic, interventional cardiology, pacemaker and cardiac surgery is comparable with the highest international standards. This has been achieved through a team of caring, highly trained cardiac nursing staff, technologists, physiotherapists and experienced, internationally trained medical doctors.
At Life Eugene Marais hospital, the following services are available:
Support services and facilities
Life Eugene Marais` maternity team is dedicated to the well-being, health and comfort of mother and child, before, during and after birth. Specialists, paediatricians, midwives and professional nurses provide around-the-clock care, support and guidance on all aspects of pregnancy, birth, motherhood and parenting.
Little Life facilities
Little Life services
Through the following services, our goal is to provide a holistic experience for the mother and her baby:
Birth Preparation at Life Eugene Marais Hospital
Our Birth Preparation Classes are devised and run by experienced midwives at Eugene Marais Hospital for expectant mothers and their partners. These classes:
Birth Preparation Classes cover pregnancy and early parenting topics including understanding pregnancy, normal labour and birth, assisted delivery and practical advice, the newborn baby, bathing baby, CPR and breastfeeding.
Birth preparation classes commence at about 26 - 32 weeks into the pregnancy. To ensure a place, bookings for Birth Preparation Classes should be made early when expectant mothers are 12 to 16 weeks pregnant.
4 D Sonar Scan
Our maternity unit offers a free 4D sonar scan to all mothers who have their baby at Life Eugene Marais Hospital. You should book your 4D scan as soon as possible due to the fact that the facility conducts this procedure is extremely busy and gets booked up.
The optimal time for a scan is 29 - 34 weeks but it can be done at any time after 25 weeks.
Payment of your deposit must be made at the time of your booking. Please contact our pre-admission clinic or reception for details of the deposit required.
The birth of a baby is one of the most significant life experiences for a woman and her partner. At Eugene Marais Hospital, the best medical care and personal attention ensures that this event is memorable, enjoyable and as trouble free as possible.
Top gynaecologists and paediatricians based at Eugene Marais Hospital ensure that a mother and her baby remain in good health throughout pregnancy, during labour and after birth.
In addition, Eugene Marais Hospital is home to the latest technology and state-of-the-art equipment, including a special Neonatal Intensive Care Unit for special-needs babies.
We want to make sure that you and your baby`s stay with us is as comfortable and relaxing as possible. We assure you right from the outset, our staff will help you in every way to enjoy this wonderful experience. To help you feel more confident about the delivery of your baby, we invite you to visit Maternity at Eugene Marais any day between 14h00 and 15h00 to meet our friendly, professional nursing staff prior to your baby`s anticipated date of arrival. We`ll gladly show you and your partner the accommodation and facilities. New fathers and other siblings often benefit from the orientation visit too.
For your own peace of mind, please check with your medical aid regarding the benefits available for your confinement. We look forward to your stay with us and congratulate you on your pregnancy.
In order to speed up the admission process, we request you attend our Preadmission Clinic, on the ground floor, (open Monday to Friday between 08h00 and 16h00) from 30 weeks into your pregnancy, in order to complete the necessary documentation for your forthcoming admission. We need copies of the ID`s both parents.
If your Medical aid requires a preauthorisation number, please bring this with you too.
Choosing your accommodation
Maternity at Life Eugene Marais offers a selection of maternity wards, including 4-bed general wards, 2-bed semi-private wards and single bed private wards. Please check with your medical aid to ascertain the benefits available to you. Each ward has a colour television and M-net to help you relax and a nurse paging system.
Special dietary requirements?
Should you require a special diet, please notify the hospital.
It is a good idea to pack for your stay at Maternity at Eugene Marais well before the baby is due so that everything is ready when labour begins.
At least two feeding bras, dressing gown and front fastening nightdresses for breast feeding, beast pads and toiletries. It is preferable not to bring jewellery, large sums of money (there is an autoteller) or high value items such as cell phones.
A set of clothes for going home in and a receiving blanket.
How far is Eugene Marais Hospital from home?
A trial run to the hospital should be taken to measure the distance and time that it will take to reach the hospital.
Although the rest of Life Eugene Marais Hospital has an open visiting policy, visiting in our maternity unit is restricted to allow new mothers to rest and feed on demand and for infection control purposes.
In the general and semi-private wards visitors are restricted to 2 per bed. Please advise your friends and family prior to the birth of the baby to avoid misunderstandings.
recommendedFathers may visit between 08h00 and 20h00. Visiting hours for family and friends is restricted to 15h00 to 16h00 and 19h00 to 20h00.
No children under the age of 12 (apart from siblings) may visit in the maternity unit.
Security for mother and baby
Restricted visiting also helps our staff to ensure your baby`s security, as unidentified visitors are not permitted into the ward out of designated visiting times.
For your baby`s safety and for your peace of mind, the nursery door is locked at all times.
Blood to Blood Bank
Certain medical aids do not cover the transportation of blood to Blood bank. Should your baby`s blood require testing and your medical aid does not cover this service, the fee will be deducted from your booking deposit.
We are looking forward to having you with us. Please don`t hesitate to contact us should you need further information.
Life Rehabilitation has opened an upgraded neurological rehabilitation unit at Life Eugene Marais Hospital.
Life Eugene Marais Hospital is well known for its services in spinal and stroke rehabilitation. The spinal unit, which was established some 12 years ago, is now double its size with a new gym, therapy area, dining areas, an outdoor treatment and relaxation space, decor upgrades and new equipment. The upgraded unit forms part of a programme to develop our existing units as benchmarks of excellence and utilise the expertise that has been gained over the years.
For more information please contact Gerda.Swart@lifehealthcare.co.za.
The doctors listed below are private practitioners. Please enquire about their rates directly with the practice.
It is preferred practice to be referred by your general practitioner on making an appointment with a specialist.
Patient and visitor information
In order to ensure that your stay is as pleasant and uncomplicated as possible hereunder follows information that may be of assistance.
Accommodation at our hospital is extensive and includes:
By following a few simple guidelines the admission process can be speeded up and become less complicated.
Cell phones, radios and CD players
In the interest of other patients, personal radios, and CD players are not allowed in the wards unless being used with headphones.
We recommend that you do not bring cell phones to the hospital, but should you do so these may not be used in general wards by patients or visitors. Should you wish to make use of our security safe to secure your cell phone until discharge, kindly ask the receptionist on admission or the unit manager or ward secretary.
Life Eugene Marais Café is situated on the ground floor and is open from 07h30 to 20h00, every day of the week.
On leaving, do not forget to collect your medication and x-rays. You will be given a yellow discharge card to hand in at the reception desk in the foyer as you leave. When you hand this in, your account ceases to accumulate costs.
Day patients undergoing surgery under anaesthesia should arrange for transport from hospital - it is illegal to drive for 24 hours following anaesthesia.
Medical aid patients, please note that whilst every effort is made to obtain payment from your medical aid on your behalf, the responsibility of the payment for services rendered is yours. Any items not covered by your medical aid must be settled by yourself. i.e. ward requests, telephone calls, pharmacy scripts, levies, etc.
Private patients will be required to pay a deposit based on the estimated total of the hospital bill. The balance must be settled on discharge. Credit cards are accepted. (Mastercard and Visa). Should you wish to discuss any of this further, please contact our Credit Controller who will gladly assist you.
Services provided by GP’s, specialists, anaesthesiologists, radiologists, pathologists, physiotherapy, and other healthcare professionals are not included in the hospital bill and will be charged separately.
Good nutrition is an important part of hospital care and we trust you will enjoy your meals while you are here. Our menu has been carefully planned to ensure that the meals you eat during your hospital stay are both enjoyable and healthy. The emphasis is on meals that are low in fat, especially saturated fat, and high in fibre. This type of diet is recommended for general health and for the prevention of certain diseases such as heart disease and cancer. A cardiac diet is offered in the Heart Centre. Our kitchen is halaal certified.
A pre-admission should be carried out at least 48 hours prior to admission in order to be able to identify any possible health risks and to provide information regarding admission, thus speeding up the admission process. Pre-admission forms are available from your doctor’s rooms or the hospital’s reception department. After completion of the pre-admission form it can either be faxed to the hospital to (012) 334 2574 prior to hospitalisation or handed in personally at the pre-admission clinic. On receipt of the faxed pre-admission form, a telephonic assessment regarding health problems and needs will be carried out by the nursing personnel at the pre-admission clinic. When visiting the pre-admission in person, a clinical assessment will be done.
Public Relations Officer (PRO)
Our public relations officer, Mrs Amber Brown serves as a link between the hospital, patients, doctors and staff. Should you need any assistance please ask for her at the reception desk of our hospital.
Should you be from out of town the PRO and reception desk both have a list of accommodation near the hospital for family members.
In keeping with our goal to continue providing high quality customer care, we monitor our service on an ongoing basis. Customer satisfaction is measured, in every department, during hospitalization, by using a customer friendly electronic system. Participation is voluntary. This information is utilized to assist hospital management in addressing any problems that may be identified, thereby allowing us to improve our service.
To further ensure the satisfaction of our clients a Customer Care Team is available around the clock. They render physical, social and psychological support to patients, whilst at the same time address complaints and/or problems that may arise.
For further enquiries please contact Amber Brown at tel no 012 334 2507.
For obvious reasons smoking is not allowed in any part of the hospital. A designated smoking area is provided on the 2nd floor and in the outside pause areas at the front and rear of the hospital.
Surgical and theatre patients
Unless otherwise stated by your doctor, do not eat or drink anything for at least six hours prior to admission.
If you have a cold, fever, rash or if you are simply not feeling well, contact your doctor immediately as he or she may need to postpone your operation.
Please note that the time you are asked to report to the hospital will differ from the time at which your operation actually takes place. This is done to facilitate the time allocation for the theatres as well as to accommodate emergencies and variances, which occur from time to time. Please prepare yourself for a waiting period and bring reading material or something to keep yourself occupied.
We encourage you not to bring valuables (e.g. cell phones, jewellery, large amounts of money) to the hospital, but should you do so, we recommend that you make use of our security safe for those items you may wish to put away. Whilst every effort is made to protect patients` belongings, we cannot be held responsible for any loss that may occur. Should you wish to make use of our security safe, kindly ask the receptionist on admission or the unit manager or ward secretary. A receipt will be issued accordingly.
We welcome visitors, as we know what a difference the support of close family and friends can make. In terms of this, and bearing in mind the rest that all patients require, we would prefer that visitors visit their loved ones only at certain designated times these are:
Further to this, there are other rules that apply in terms of visiting and they are:
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