A way of life

Life Entabeni Hospital is a member of Life Healthcare, one of the largest private hospital groups in South Africa, operating 63 acute care facilities across the country.

Life Healthcare is recognised throughout the health industry for its high calibre healthcare professionals and excellent facilities.

We believe delivery of world class healthcare is achieved through a combination of unparalleled quality and clinical excellence; along with a true focus on the personal needs of our patients and their families.

Every day we subscribe to the core values of the Life Healthcare group, while individually striving to continually improve facilities, standards and technology.

At Life Entabeni Hospital our priority is to focus on the delivery of a special brand of health and care to patients. Within a world class hospital, this unique approach is what makes the difference and helps us to maintain our position as one of the top hospitals in the country.

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Our team

At Life Entabeni Hospital we understand that we have a responsibility to meet the expectations of those who are entrusted to our care as well as the expectations of their loved ones.

This realisation enables us to ensure that we focus on an experience of care for everybody who visits or is admitted to one of our hospitals or healthcare facilities.

All Life Entabeni Hospital staff participate in ongoing quality training ‘Q to the power of e’. Here we each come to appreciate the importance of quality in delivery of service and to embrace caring principles of empathy, ethics, excellence, energy and empowerment.

Results of ongoing patient satisfaction surveys tell us that a stay at Life Entabeni Hospital reflects the high standards of health and care we set out to deliver.

The care delivered at Life Entabeni Hospital extends into the community.

Our employees at all levels actively participate in community initiatives to improve the quality of life in surrounding areas.

Our facilities

Life Entabeni Hospital has recently opened a brand new, state-of-the-art renal unit, based at Life St Joseph’s, which is adjacent to the hospital. The18-station facility provides haemodialysis treatment for patients with chronic renal failure, in a hospital setting.

The unit is proud to offer:

• State-of-the-art renal haemodialysis equipment
• Two full-time nephrologists (specialists in renal medicine)
• A qualified team of registered and experienced renal specialised nurses and renal technologists
• Immediate and accessible emergency medical care
• Life Rehabilitation unit, unit which provides acute rehabilitation for patients disabled by traumatic brain injury, stroke, spinal cord injury and other disabling conditions. The unit has the capacity to provide acute neuro-rehabilitation for 40 adult patients recovering from strokes, spinal injuries, head injuries or other debilitating conditions. A new specialised 10-bed paediatric acute rehabilitation unit has also been constructed - the first of its kind in the province. Facilities within the new unit include break-away and multi-purpose rooms in the adult and paediatric wings which will be used for dining, games and recreational activities and also for group therapy sessions. Adult and paediatric patients can also enjoy a family room and a gymnasium. An ADL (Activities of daily living) room, equipped with home facilities such as a kitchen and bathroom, has been added to assist patients to practice their skills learnt in preparation for re-integration into home living. A dedicated team of specialised staff ensures patients are exposed to the highest standard of acute rehabilitation services and comprises a neurologist, general practitioner, physiotherapists, occupational therapists, a speech therapist, psychologist, social worker, dietician, as well as one of the first occupational therapy technicians to qualify in South Africa. Nurses within the ward are specifically trained in rehabilitation nursing
• A dedicated cardiac ward, an 11 bed cardiac thoracic intensive care unit, equipped with leading diagnostic and monitoring facilities for patients suffering from major medical conditions requiring cardiac physician intervention. The hospital’s cardiac centre recently celebrated its 20th anniversary
• A 24-hour trauma and emergency unit, this level one trauma unit has a dedicated helicopter landing pad
• A 14 bed intensive care unit, for patients recovering from major neuro, cardiac, orthopaedic and general surgery
• Epilepsy monitoring unit with 24 hour video EEG
• A lung centre for breathing problems
• A radiology facility, with a comprehensive range of sophisticated diagnostic equipment. This facility includes a CT scanner, a magnetic resonance imaging (MRI) scanner and a radioisotope nuclear medicine laboratory
• A 36-bed dedicated and state of the art neurosurgical ward with sweeping views of the cityscape and harbour. The ward has four private en-suite rooms, as well as an executive/VIP suite. The VIP suite - with its own lounge, flat screen television, kitchen, WiFi/internet connection and a sleeper couch for the patient’s guests to stay overnight if necessary – can be compared to a five-star hotel room. Two five-bedded wards – one for female and the other for male patients – are located close to the nurses’ station, allowing staff optimal observation of recovering patients.
• Orthopaedic digital theatre

Medical and surgical disciplines

• Cardiology
• Cardiac surgery
• Cardiothoracic surgery
• ENT surgery
• Epilepsy monitoring
• Epilepsy surgery
• Dermatology
• Gastroenterology
• General surgery
• Internal medicine
• Maxillofacial and oral surgery
• Nephrology
• Neurology
• Neurosurgery
• Neuro-psychology
• Oncology
• Ophthalmology
• Orthopaedic surgery
• Paediatrics
• Pathology
• Plastic and reconstructive surgery
• Psychiatry
• Pulmonology
• Radiology
• Radioisotope nuclear medicine
• Urology
• Vascular surgery

Ancillary services:

• Audiology
• Occupational therapy
• Retail pharmacy
• Physiotherapy
• Psychology including child psychology
• Social services

Supporting doctors

The doctors listed below are private practitioners. Please enquire about their rates directly with the practice.

Patient and visitor information

At Life Entabeni Hospital, we take pride in providing you with information that you may need in order to make your stay with us a pleasant experience.

If there is any further information that you or your family require regarding Life Entabeni Hospital and its services, please feel free to contact us on 031 204 1300.

Accommodation

Accommodation at Life Entabeni hospital is extensive and includes:

• Day beds
• Private wards
• General wards
• High care units
• Intensive care units
• Psychiatry

Private wards are all en-suite, with telephones in each room. An a la carte menu is available.

Admission

The admission process can be made much easier for you, if the following simple guidelines are followed.

• Medical aid patients should check with their medical aid / scheme prior to admission to obtain pre-authorisation, if deemed necessary by the medical aid / scheme.
• Patients have to present their medical aid card and identity document on admission. Persons under the age of 18 have to be accompanied by a parent or legal guardian.
• To speed up admission, a pre-admission form is available from the doctor`s rooms and the hospital`s pre admission department. This form should be handed to the pre-admission department or alternatively at main reception. Please click here to find our full list of contact details.

Discharge

On leaving, do not forget to collect your medication and x-rays. You will be given a pink discharge card to hand in at the reception desk in the foyer as you leave. When you hand this in, your account will be finalised immediately.

Service monitoring

In keeping with our goal to continue providing high quality care, we monitor our service to patients on an ongoing basis. On discharge patients are asked to complete a questionnaire regarding their stay at Life Entabeni hospital. Participation is voluntary, but this will assist the hospital management to address any problems and improve our service to you.

We especially welcome any suggestions our patients may have. If you have any suggestions for us, please send us an e-mail at Anne.Williamson@lifehealthcare.co.za.

Tariffs

• Life Entabeni hospital charges patients at medical aid / medical scheme rates.
• A prepayment is required on hospitalisation, from patients not covered by medical aid or a medical scheme.
• It is recommended that private patients contact the hospital`s accounts department prior to admission to establish the estimated hospital cost. This can be done by calling the Credit Manager directly on 031 204 1300 x 1319.
• Patients requesting accommodation in private wards will be requested to pay the private ward rate on admission.

Visitor Information

We welcome all of our patient`s visitors, as we know what a difference the support of close family and friends can make. Please bear in mind that there are very sick people in the hospital and this should be respected at all times.

Surgical / Orthopaedic Wards
• 11h00 to 12h00
• 15h00 to 16h00
• 19h00 to 20h00
  Strictly: Visitors are limited to two per patient.

Medical
• 13h00 to 20h00
  Strictly: Visitors are limited to two per patient.

ICU
• Visiting is at the discretion of the unit manager.
• 15h00 to 16h00
• 19h00 to 20h00
• No children are permitted.

Cardiac High Care
• 15h00 to 16h00
• 19h00 to 20h00
  Strictly: Visitors are limited to two per patient.

Neurological ward
• 15h00 to 16h00
• 19h00 to 20h00
  Strictly: Visitors are limited to two per patient.

Paediatric ward
• 14h00 to 16h00
• 18h00 to 20h00
  Strictly: Visitors are limited to two per patient. No children are allowed. Sibling visitations to be discussed with unit manager.