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A way of life


Life Carstenhof Clinic is a member of Life Healthcare, one of the largest private hospital groups in South Africa, operating 63 acute care facilities across the country.

Life Healthcare is recognised throughout the health industry for its high calibre healthcare professionals and excellent facilities.

We believe delivery of world class healthcare is achieved through a combination of quality and clinical excellence; along with a true focus on the personal needs of our patients and their families.

Every day we subscribe to the core values of the Life Healthcare group, while individually striving to continually improve facilities, standards and technology.

At Life Carstenhof Clinic our priority is to focus on the delivery of a special brand of health and care to patients. Within a world class hospital, this unique approach is what makes the difference.

We are also very proud of our beautiful surroundings- the peaceful stream that flows through our grounds, our tall willows, our peacocks- always ready to show off their plumage, to name but a few. Each room in the hospital is equipped with a glass door leading to the outside, enabling you to recover in the presence of Mother Nature.



Contact us


Physical address

21 Dane Road
Glen Austin
Midrand
1685

Postal address

Private Bag X54
Halfway House
1685

Telephone 011 655 5500
Fax 086 514 7564
Email kgomotso.zimase@lifehealthcare.co.za
Map Life Carstenhof Clinic


Management

Our management can be contacted through our Clinic`s reception desk or through e-mail.

Position Name
Hospital Manager Linda Bhagaloo
Nursing Manager Sibongile Mcunu
Pharmacy Manager Roschelle Dhani
Public Relations Officer Kgomotso Zimase
Finance & Administration Manager Rodney Naicker
Nursing Standards Manager Joseph Ruiters
Maintenance Manager Dene Banks
Clinical Engineer Sarah Ramahlo
Quality Safety & Support Specialist / IPC Lea van Wyk



Our team

At Life Carstenhof Clinic we understand that we have a responsibility to meet the expectations of those who are entrusted to our care as well as the expectations of their loved ones.

This realisation enables us to ensure that we focus on an experience of care for everybody who visits or is admitted to one of our hospitals or healthcare facilities.

All our staff participate in ongoing quality training - ‘Q to the power of e’. Here we each come to appreciate the importance of quality in delivery of service and to embrace caring principles of empathy, ethics, excellence, energy and empowerment.

Results of ongoing patient satisfaction surveys tell us that a stay at Life Carstenhof Clinic reflects the high standards of health and care we set out to deliver.

The care delivered at Life Carstenhof Clinic extends into the community. Our employees at all levels actively participate in community initiatives to improve the quality of life in surrounding areas.



Our facilities

Our modern, sophisticated facilities include:

  • 130 beds with each room having an en-suite bathroom and access to the gardens
  • 6 laminar airflow theatres (one dedicated Digital Operating Theatre)
  • A 21 bed maternity unit and 5 delivery rooms, with well-appointed wards and secure facilities. This unit is ably supported by a well baby clinic which provides immunisation and support to the mother and baby after delivery. The unit also houses family rooms where fathers can also stay over
  • An 8 bed neonatal intensive care unit complete with state-of-the-art monitoring and life support equipment providing the best possible environment for our smallest patients
  • A paediatric ward
  • Family Room in the Maternity Unit suitable for rooming in of the Father
  • A photo-therapy unit
  • A 24-hour accident & emergency unit, supported around the clock by resident specialists
  • A 10 bed adult intensive care unit with 3 high care beds
  • Medical and surgical wards with private and semi-private rooms
  • A radiology facility, with a comprehensive range of sophisticated diagnostic equipment including CT scanner and mammography



Medical and surgical disciplines

  • Cardiology
  • Dermatology
  • ENT surgery
  • Gastroenterology
  • General surgery
  • Gynaecology
  • Internal medicine
  • Maxillofacial surgery
  • Nephrology
  • Neurology
  • Neurosurgery
  • Nuclear Medicine
  • Obstetrics
  • Ophthalmology
  • Orthopaedic surgery
  • Paediatrics
  • Paediatric surgery
  • Pathology
  • Plastic and reconstructive surgery
  • Psychiatry
  • Radiology
  • Urology

Ancillary services:

  • Perinatal Clinic and antenatal classes
  • Audiology and therapy
  • Beauty clinic
  • Comprehensive diagnosis 4D scan
  • Compasionate healthcare services (011 655 5500/ 010 223 7442)
  • Dietician
  • Orthotics and prosthesis service
  • Pharmacy
  • Physiotherapy
  • Well baby clinic
  • Wound clinic



Specialist facilities

Maternity Facilities
At Life Carstenhof Clinic each life we help to bring into this world receives only the finest medical care. Our maternity unit provides for total mother and baby care.

  • Five Labour Delivery Rooms.
  • Accommodation on offer includes a Family Room suite, private rooms, semi private rooms and four bedded general wards.
  • All Rooms have en-suite bathrooms and air conditioning.
  • Each bed is equipped with an overhead LCD television broadcasting DSTV
  • A nursery with Photo-Therapy Unit.

All rooms and labour units have television facilities with DTSV.

All mothers who have pre-booked their deliveries at Carstenhof Clinic will receive a Little Life branded maternity bag filled with the products you will need. Your new born baby will receive a complimentary beanie.

The first immunisation, done in hospital, is for free.

We also offer birth registrations to all babies born in our facility (within 30 days). Kindly contact Cecilia van Blerk on 011 655 5560 for more information.

Please make use of the main entrance to the hospital for admission and/or visiting. Ample parking is available. Upon admission, kindly bring your bed booking receipt with you. (You receive this when completing your pre-admission documentation at the pre-admission clinic, please enquire regarding this service from your doctor).

Visiting Hours in Maternity
The father of the baby is welcome any time until 20:00.

From 15:00 to 16:00, siblings of the baby as well as Grand Parents are welcome to visit the baby will stay with the mother.

Between 19:00 and 20:00 we have open visiting hours, all babies are kept in the nursery (for security purposes and also to minimise infections).

Please note that no children (other than the siblings of the baby) under the age of 12 years will be allowed in the maternity unit. Your baby’s brothers and sisters are, however, very welcome.

Gynaecologists / Obstetricians and Contact Numbers
Name Contact Number
Dr Burger 011 655 5521 / 011 310 1021
Dr Moiloa (Female) 011 655 5524 / 011 310 9835
Dr Tlale (Female) 011 655 5668 / 011 310 2472
Dr Petse 011 655 5543
Dr Mosetlhe 011 655 5540
Dr Maphalala (Female) 011 655 5559

Emergency
Our level 2 Accident and Emergency unit has a modern equipped resuscitation room and is in operation 24 hours a day, 365 days a year. The Unit is managed by E.R. Consulting, an outsourced company who works in partnership with our hospital. A Trauma Doctor is on duty 24 hours a day at the unit. Sophisticated diagnostic facilities and highly qualified specialists on call are part of the quality of service.

A radiology unit and a pathology laboratory form part of the hospital complex. This makes it possible to do sophisticated CT scans, x-rays and the majority of pathology tests in-house.



Supporting doctors

The doctors listed below are private practitioners. Please enquire about their rates directly with the practice.

Name Contact number

Audiology & speech therapy
Carstenhof Hearing Centre 011 655 5570

Cardiologist(s)
Dr Adeyemo 011 655 5522

Cardiothoracic surgeon(s)
Dr Dragne 011 655 5568

Dermatologist(s)
Dr Mokwena 011 655 5568
Dr Tenea 011 655 5568

Dietician(s)
Mr Maimela 011 655 5568

Ear, nose & throat surgeon(s)
Dr Masege 011 655 5568
Dr Nkongolo 011 655 5582

Gastroenterologist(s)
Prof Mwantembe 011 655 5522

Gynaecologist(s)
Dr Burger 011 310 1021 / 011 655 5521
Dr Maphalala (Female) 011 655 5559
Dr Moiloa (Female) 011 655 5524
Dr Mosetlhe 011 655 5540
Dr Petse 011 655 5543
Dr Tlale (Female) 011 655 5668

Nephrologist(s)
Dr Mahala 011 655 5532

Neurologist(s)
Dr Mudau 011 655 5568

Neurosurgeon(s)
Dr Majeed 011 655 5568

Ophthalmologist(s)
Dr Soma 011 655 5598

Orthopaedic surgeon(s)
Dr Mazabane 011 655 5568
Dr Mujakachi 011 655 5597 / 010 223 7011
Dr Mukenge 011 655 5578
Dr Mungulu 011 655 5568

Paediatric surgeon(s)
Dr Mapunda 011 310 4021 / 011 655 5624

Paediatrician(s)
Dr Makate 011 655 5568
Dr Ruredzo 011 655 5644 / 010 223 7086
Dr Van der Vyver 011 310 1654 / 011 655 5527
Dr Vermaak 011 310 2166/ 011 655 5515

Pathologist(s)
Ampath 011 310 2624 / 5 / 011 655 5574
Lancet 011 310 4208 / 011 655 5663

Physiotherapist(s)
Mr Tshilidzi 011 310 9692 / 011 655 5514
Mr Tyler 011 310 3583 / 011 655 5573
Mrs Petse 011 655 5543

Plastic and reconstructive surgeon(s)
Dr Segwapa 011 655 5568

Psychiatrist(s)
Dr Keerath 011 655 5647

Psychologist(s)
Dr Dlamini (Clinical) 082 579 5608
Mr Kgalema 083 398 2742

Radiologist(s)
Van Rensburg and Partners 011 310 1576 / 011 655 5516

Specialist general surgeon(s)
Dr Bope 011 655 5582
Dr Malinga 011 655 5536 / 011 021 1815
Dr Mapunda 011 310 4155 / 011 655 5624
Dr Motuba 011 655 5568

Specialist physician(s)
Dr Gogo 011 655 5528
Dr Mokotong 011 655 5568
Dr Rakumakoe 011 655 5522

Urologist(s)
Dr Naidoo 011 655 5568
Dr Obidike 011 655 5568
Dr Rikhotso 011 310 3199 / 011 655 5542



Patient and visitor information

At the Life Carstenhof Clinic, we take pride in providing you information that you need in order to make your stay with us a pleasant and hassle-free experience.

If there is any further information that you or your family require regarding our Clinic and our services, please feel free to contact us.


Accommodation

Accommodation at our Clinic is extensive and includes:

  • Day beds
  • Private wards
  • General wards
  • High care units
  • Intensive care units

We also offer Televisions with DSTV in all of our rooms.

All wards are en-suite with views of the grounds.

Our kitchen offers an A la Carte menu accommodating all food allergies and special diets can be organised on request.


Admission

Our admission process can be made much easier for you, if the following simple guidelines are followed.

  • Medical aid patients should check with their medical aid / scheme 72 hours prior to admission to obtain pre-authorisation, failing to obtain authorisation may result in penalties enforced by the Medical Aids.
  • Patients have to present their medical aid card and identity document on admission. Persons under the age of 18 have to be accompanied by a parent or legal guardian.
  • To speed up admission, a pre-admission clinic is available to assist you with completing the documentation and doing the required clinical questionnaires. Please enquire regarding this service from the doctors consulting room and/or the main reception.
  • Also refer to the “Tariffs” and “Discharge” sections below, for more information on prepayment and payment procedures.


Discharge

On leaving, do not forget to collect your medication and x-rays. You will be given a discharge card to hand in at the reception desk in the foyer as you leave.


Public Relations Officer

Our Public Relations Officer serves as a link between the hospital, patients, doctors and staff. Should you need any assistance please contact her on 011 655 5569. If you are from out of town, our reception desk has a list of accommodation near the hospital for family members.


Service monitoring

In keeping with our goal to continue providing high quality care; we monitor our service to patients on an ongoing basis. In the wards you will find Comment Cards, and we would like to invite you to make use of these, as they are monitored daily and is an effective tool to communicate to the hospitals management team. Participation is voluntary, but this will assist the hospital management to address any problems and improve our service to you.

We especially welcome any suggestions our patients may have. If you have any suggestions for us, please send us an e-mail at Kgomotso.zimase@lifehealthcare.co.za.


Tariffs

  • Our Clinic charges patients at medical aid / medical scheme rate.
  • Various medical schemes have a pre-payment/co-payment that is required on hospitalisation. Private patients will be required to pay a deposit prior to admission.
  • It is recommended that private patients contact the Reception Supervisor prior to admission to establish the estimated hospital cost thus ensuring that the correct funds is available on admission.
  • Patients requesting accommodation in private wards will be requested to pay the private ward rate on admission which is non refundable by your medical aid.
  • A R250.00 bed booking fee for Maternity patients are payable upon pre-admission. This is non refundable, but covers your newborn’s branded beanie, your Little Life Maternity Bag, your beauty treatment and Ante-Natal classes. When booking your bed, you are also given a generous discount at the 4D Scan in the hospital.


Visiting hours

We welcome all of our patients` visitors, as we know what a difference the support of close family and friends can make.

In light of this, we also have to be aware of the rest that all of our patients require and we have thus provided for visitors to visit our hospitals only at certain designated times and these are:

  • 10:00 - 11:00 (designated wards only)
  • 15:00 - 16:00
  • 19:00 - 20:00

Further to this, other rules apply with respect to visitors and these are:

  • Visitors are restricted to three per patient at a time. Children are welcome but they must have an adult supervising them.
  • No children are allowed to visit in the Paediatric Unit, for infection reasons.
  • In the Intensive Care Unit (ICU), we only allow two family members per patient.
  • In the High Care wards, two visitors per patient are allowed.

We look forward to welcoming you in our hospital.