ANNUAL REPORT 2010
IN THIS SECTION

Strategic issues

There are four themes which drive the group’s strategies and which are evident across its operations. These strategic themes are covered throughout this annual report.

Growth >
The Group continues to explore growth opportunities locally through acquisitions, expansion of capacity within existing facilities, the development of new lines of business and construction of hospitals in certain greenfield projects; and in selected offshore emerging markets.
     
Quality and clinical governance >
Life Healthcare strives to deliver world class healthcare which is driven by quality. In pursuing quality in all its endeavours Life Healthcare has achieved international quality certification and is benchmarking selected practices against global clinical, nursing, health and safety best practices.
     
Efficiency >
The drive for optimising operational efficiencies encompasses, among others, occupancies, information management, financial process restructuring, nursing, theatre efficiencies, appropriate drug regimens and usage, stock classification, formulary management, staffing models, hospital patient services including billing, and management of overheads and assets.
     
Sustainability >
Human capital and relationships
People shape Life Healthcare and its future. The Group is committed to transformation and attracting and retaining people who are passionate about their jobs. It aims to create a nurturing culture and an environment that encourages and rewards outstanding performance.
   
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Corporate social investment
Through the Life Healthcare Foundation the Group is committed to bringing healthcare to a broader spectrum of South Africans and enriching the lives of the communities in which it operates. The Group has particularly focused on health and education for disadvantaged children.
   
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Corporate governance
A solid ethical foundation and integrity are fundamental to the Group’s business strategies as set out in its code of conduct. Good governance provides a framework to manage risks, responsibilities and economic, environmental and social impacts.
   
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Sustainable development
Life Healthcare is committed to improving the economic, health and environmental issues in the country by providing for a healthy population, sound preventive and curative healthcare systems and environmental preservation.