All our latest news about the company, what is happening, what is new etc.Read more...
Looking for a specific doctor that is currently practicing at one of our hospitals.
View our dedicated maternity and babies website. Info related to pregnancy can be found here, as well as all the little babies born at our hospitals.Read more...
View our latest Life Magazine(s) that is available free at any of hospitals, online. Read more...
The three cornerstones of our business and our commitment to our patients are, Life, Health and Care.
Life summarises our philosophy of protecting our patient's wellbeing
and quality of life. Health is our clinical excellence in world-class
facilities, and Care is the human touch of providing quality service,
respect and empathy for those entrusted to our care. Read more...
63 facilities in 7 provinces, of which 51 are acute care. Read more...
6 Mental Health units in 3 provinces and 2 units which offer involuntary and assisted mental health admissions. Read more...
7 Adult and 2 Paediatric Units in 5 provinces. Read more...
The company delivers hospital based services in the fields of chronic mental healthcare, frail care, rehabilitation and acute care in 5 provinces. Read more...
10 Renal Dialysis units in 5 provinces and still growing. Read more...
The Life College of Learning has over 1 000 students studying various nursing programmes each year. Read more...
Leading provider of contracted, on-site occupational and primary healthcare services to employer groups in commerce, industry, mining, parastatals and to government correctional services. Read more...
Contact us through our new all-in-one portal where you can give feedback and ask questions. See the contact us page for more information.
Download map (pdf)
21 Chaplin Rd
Illovo 2196, South Africa
011 219 9000
08:00 - 16:30
Directions to our office
View our current Annual Results 2012. Read more...
View our previous financial results & reports. Read more...
View our current share price and share information. Read more...
View the latest information published in the media. Read more...
View the Life Healthcare Group board of directors. Read More...
A way of life
Life Carstenhof Clinic is a member of Life Healthcare, one of the largest private hospital groups in South Africa, operating 63 acute care facilities across the country.
Life Healthcare is recognised throughout the health industry for its high calibre healthcare professionals and excellent facilities.
We believe delivery of world class healthcare is achieved through a combination of quality and clinical excellence; along with a true focus on the personal needs of our patients and their families.
Every day we subscribe to the core values of the Life Healthcare group, while individually striving to continually improve facilities, standards and technology.
At Life Carstenhof Clinic our priority is to focus on the delivery of a special brand of health and care to patients. Within a world class hospital, this unique approach is what makes the difference.
We are also very proud of our beautiful surroundings- the peaceful stream that flows through our grounds, our tall willows, our peacocks- always ready to show off their plumage, to name but a few. Each room in the hospital is equipped with a glass door leading to the outside, enabling you to recover in the presence of Mother Nature.
21 Dane Road Glen Austin Midrand 1685
Private Bag X54 Halfway House 1685
At Life Carstenhof Clinic we understand that we have a responsibility to meet the expectations of those who are entrusted to our care as well as the expectations of their loved ones.
This realisation enables us to ensure that we focus on an experience of care for everybody who visits or is admitted to one of our hospitals or healthcare facilities.
All our staff participate in ongoing quality training - ‘Q to the power of e’. Here we each come to appreciate the importance of quality in delivery of service and to embrace caring principles of empathy, ethics, excellence, energy and empowerment.
Results of ongoing patient satisfaction surveys tell us that a stay at Life Carstenhof Clinic reflects the high standards of health and care we set out to deliver.
The care delivered at Life Carstenhof Clinic extends into the community. Our employees at all levels actively participate in community initiatives to improve the quality of life in surrounding areas.
Our modern, sophisticated facilities include:
Medical and surgical disciplines
At Life Carstenhof Clinic each life we help to bring into this world receives only the finest medical care. Our maternity unit provides for total mother and baby care.
All rooms and labour units have television facilities with DTSV.
All mothers who have pre-booked their deliveries at Carstenhof Clinic will receive a Little Life branded maternity bag filled with the products you will need. Your new born baby will receive a complimentary beanie.
The first immunisation, done in hospital, is for free.
We also offer birth registrations to all babies born in our facility (within 30 days). Kindly contact Cecilia van Blerk on 011 655 5560 for more information.
Please make use of the main entrance to the hospital for admission and/or visiting. Ample parking is available. Upon admission, kindly bring your bed booking receipt with you. (You receive this when completing your pre-admission documentation at the pre-admission clinic, please enquire regarding this service from your doctor).
Visiting Hours in Maternity The father of the baby is welcome any time until 20:00.
From 15:00 to 16:00, siblings of the baby as well as Grand Parents are welcome to visit the baby will stay with the mother.
Between 19:00 and 20:00 we have open visiting hours, all babies are kept in the nursery (for security purposes and also to minimise infections).
Please note that no children (other than the siblings of the baby) under the age of 12 years will be allowed in the maternity unit. Your baby’s brothers and sisters are, however, very welcome.
Our level 2 Accident and Emergency unit has a modern equipped resuscitation room and is in operation 24 hours a day, 365 days a year. The Unit is managed by E.R. Consulting, an outsourced company who works in partnership with our hospital. A Trauma Doctor is on duty 24 hours a day at the unit. Sophisticated diagnostic facilities and highly qualified specialists on call are part of the quality of service.
A radiology unit and a pathology laboratory form part of the hospital complex. This makes it possible to do sophisticated CT scans, x-rays and the majority of pathology tests in-house.
The doctors listed below are private practitioners. Please enquire about their rates directly with the practice.
Patient and visitor information
At the Life Carstenhof Clinic, we take pride in providing you information that you need in order to make your stay with us a pleasant and hassle-free experience.
If there is any further information that you or your family require regarding our Clinic and our services, please feel free to contact us on 011 655 5560.
Accommodation at our Clinic is extensive and includes:
We also offer Televisions with DSTV in all of our rooms.
All wards are en-suite with views of the grounds.
Our kitchen offers an A la Carte menu accommodating all food allergies and special diets can be organised on request.
Our admission process can be made much easier for you, if the following simple guidelines are followed.
On leaving, do not forget to collect your medication and x-rays. You will be given a discharge card to hand in at the reception desk in the foyer as you leave.
Public Relations Officer
Our Public Relations Officer serves as a link between the hospital, patients, doctors and staff. Should you need any assistance please contact her on 011 655 5569. If you are from out of town, our reception desk has a list of accommodation near the hospital for family members.
In keeping with our goal to continue providing high quality care; we monitor our service to patients on an ongoing basis. In the wards you will find Comment Cards, and we would like to invite you to make use of these, as they are monitored daily and is an effective tool to communicate to the hospitals management team. Participation is voluntary, but this will assist the hospital management to address any problems and improve our service to you.
We especially welcome any suggestions our patients may have. If you have any suggestions for us, please send us an e-mail at firstname.lastname@example.org.
We welcome all of our patients` visitors, as we know what a difference the support of close family and friends can make.
In light of this, we also have to be aware of the rest that all of our patients require and we have thus provided for visitors to visit our hospitals only at certain designated times and these are:
Further to this, other rules apply with respect to visitors and these are:
We look forward to welcoming you in our hospital.
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Life Healthcare Foundation
Code of Ethics
Results & Reports
Share Price Information
News & Media
Acute Rehabilitation Services
Drug & Alcohol Rehabilitation
Hyperbaric Oxygen Services
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Renal Dialysis Services
Quality management system
Staff at the heart of quality
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