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A way of life


Life Hilton Private Hospital is a member of the Life Healthcare Group, one of the largest private hospital groups in South Africa, operating more than 60 acute facilities across the country.

Life Healthcare is recognised throughout the health industry for its high calibre healthcare professionals and excellent facilities.

We believe delivery of world class healthcare is achieved through a combination of unparalleled quality and clinical excellence; along with a true focus on the personal needs of our patients and their families.

Every day we subscribe to the core values of the Life Healthcare Group, while individually striving to continually improve facilities, standards and technology.

At Life Hilton Private Hospital, our priority is to focus on the delivery of high quality, affordable healthcare which reflects our commitment to providing exceptional patient-centred care. Within a world class hospital, this unique approach is how we are making a difference.



Contact us


Physical address Corner of Hilton Avenue & Monzali Drive
Hilton
Postal address PO Box  1311
Hilton
3245
Telephone 033 329 5600
Fax 033 329 5601
Email support.hilton@lifehealthcare.co.za
Map Life Hilton Private Hospital (New)


Management

Position Name
Hospital Manager Nicholas Thorne
Nursing Manager Chantelle Coelho
Finance and Administrative manager Sashwin Padayachee
Pharmacy manager Carol Lohrentz
Quality and safety support specialist Rhoda Bowles
Infection prevention specialist Rhoda Bowles
Maintenance manager Ian Tyrer



Our team

At Life Hilton Private Hospital, we recognise that we have a responsibility to meet the expectations of those who are entrusted to our care as well as the expectations of their loved ones. This enables us to ensure that we focus on an experience of care for our visitors or patients admitted to our hospitals or healthcare facilities.

Staff at Life Hilton Private Hospital participates in on going quality training entitled: `Q to the power of e’, where the importance of quality service delivery is emphasized. The caring principles of empathy, ethics, excellence, energy and empowerment are endorsed.

In addition, employees at all levels actively participate in community initiatives to improve the quality of life in surrounding communities.



Our facilities

At Life Hilton Private Hospital, we focus on the delivery of high quality treatment and standards of care - whether for routine or more serious procedures.

Our facilities include:

  • The hospital has 94 beds
  • Five operating theatres of which two are state-of-the art laminar flow theatres which are equipped to  deal with intricate orthopaedic surgery which include knee and hip replacements
  • Nine bed maternity and gynaecology unit
  • Five bed neonatal intensive care unit
  • Ten bed paediatric unit with six private wards and a secure play area. Our paediatric wards offer  excellent facilities for mothers of hospitalised children
  • Six bed intensive care unit
  • Six bed high care unit
  • Radiology unit which includes a CT scanner, MRI scanner and X-rays
  • 24 hour emergency unit equipped to deal with major and minor medical emergencies
  • Eight station renal dialysis unit
  • State-of-the-art radio-oncology unit (to be opened in 2016)



Medical and surgical disciplines

  • 24 hour emergency unit
  • Endoscopic surgery
  • Ear, nose and throat surgery
  • Gastroenterology
  • General surgery
  • Gynaecology
  • Internal medicine
  • Laparoscopic surgery
  • Nephrology
  • Obstetrics
  • Oncology
  • Ophthalmology
  • Orthopaedic surgery
  • Paediatrics
  • Pathology
  • Radiology
  • Renal dialysis
  • Urology

Ancillary services:

  • Ambulance service
  • Audiology
  • Behavioural psychology
  • Clinical psychology
  • Educational psychology
  • Speech therapy
  • Occupational therapy
  • Pharmacy
  • Physiotherapy
  • Psychology



Supporting doctors

Name Contact number

Anaesthetist(s)
Jones, Bhagwan and Partners 033 342 3757

Ear, nose & throat surgeon(s)
Dr Bruce McKenzie 033 329 5720
Dr Etienne de Villiers 033 329 5745
Dr Muhammad Essa 033 392 0041
Dr Wyndham Robartes 033 394 6456/6460

General surgeon(s)
Dr Glyn Tudor 033 329 5750
Dr Grahame Reimers 033 329 5750
Dr Henry van Niekerk 033 329 5750
Dr Ian Donkin 033 329 5750

Nephrologist(s)
Dr Brett Cullis 033 329 5770

Neurosurgeon(s)
Dr Stewart Chite 033 329 5777

Obstetricians & gynaecologist(s)
Dr Cecil van Heyningen 033 329 5739
Dr Chris Hadley-Grave 033 330 2870/033 329 5700/5702
Dr Samshad Amod 033 329 5700/5702

Oncologist(s)
Dr Hasinah Asmal 033 342 0380
Dr JD Sithulu 033 342 0380
Dr Robbie Dent 033 342 0380
Dr Shane Cullis 033 342 0380
Dr Ziad Seedat 033 342 0380

Ophthalmic surgeon(s)
Dr Alan Sara 033 330 2244

Orthopaedic surgeon(s)
Dr Andre Morrish 033 329 5712
Dr Hendrik Uys 033 329 5780
Dr James McAllister 033 329 5729/5730
Dr Nitesh Bhagwan 033 329 5712
Dr Ruvyn Frank 033 329 5712

Paediatrician(s)
Dr Frank Böcking 033 329 5722
Dr T Bisseru 033 329 5770

Pathologist(s)
Ampath Laboratories 033 264 6660
Lancet Laboratories 033 329 5699

Physician(s)
Dr Brett Cullis 033 329 5889
Dr Prian Vather 033 329 5734

Radiologist(s)
Kauffman and Partners 033 329 5900

Urologist(s)
Dr Rupert Rencken 033 329 5710



Patient and visitor information

At Life Hilton Private Hospital, we take pride in providing you with information that you need in order to make your stay with us a pleasant experience.
If there is any further information that you or your family require regarding our hospital and our services, please feel free to contact us .


Accommodation

The hospital provides accommodation for patients as follows:

  • Day beds
  • Private wards
  • General wards
  • High care units
  • ICU
  • Neonatal ICU
  • Maternity wards
  • Paediatric wards

We also offer TVs in all of our wards. Earphones can be purchased at reception. Private wards are all en-suite.


Admission procedure

The following items are required for admission:

  • Medical aid membership card
  • ID book
  • Pre-authorisation number, if required by the medical aid
  • X-rays, if applicable

A parent or legal guardian must accompany all patients under 18 years Parents of paediatric patients are welcome to stay at their bedside as required


Discharge

Day patients who receive anaesthesia should arrange for transport from hospital following surgery as it is illegal to drive for 24 hours after an anaesthetic has been administered.
All private patients (i.e. patients not covered by medical aid) are required to settle their account in full on discharge.


More information

Brochures regarding the various facilities and services offered at Life Hilton Private Hospital are available on request. Please contact reception on 033 329 5600.


Pre-admission Clinic

The aim of the pre-admission clinic is to streamline the admission process and provide an efficient service for patients and their families. It also provides an opportunity for the nursing sister to identify issues both from a health, administrative and logistical point of view, in order to prevent a delay in your admission. 
It is essential for patients to bring their ID document and medical aid card with them on admission to hospital. Maternity patients are required to copies of both parents’ ID documents.
The pre-admissions clinic is open on Monday, Wednesday and Friday from 08h00 to 16h00.
For further information, please contact the pre-admission clinic on: 033 329 5672.


Service monitoring

In line with our goal to provide high quality care, we constantly monitor our service rendered to patients. On discharge, you will be asked to complete a questionnaire regarding your hospital stay. We value your feedback, suggestions and compliments as we continually strive to improve our patient care.  You are also welcome to email us on: support.hilton@lifehealthcare.co.za or contact our 24-hour service monitoring number: 061 849 4185


Tarrifs

Life Hilton Private Hospital charges medical aid tariffs, i.e. contracted in fees. Patients requesting a private room will be required to pay a surcharge. A deposit will be required from private patients on admission. Please contact our accounts department for more information.


Visiting hours

General wards:

  • 14h00 to 15h00 and 19h00 to 20h00
  • Maximum of two visitors per patient at a time

Maternity unit:

  • Fathers: 08h00 to 20h00
  • Grandparents and siblings: 15h00 to 16h00
  • Maximum of two visitors per patient at a time

Paediatric ward:

  • Parents: any time up to 20h00
  • Grandparents and siblings: 15h00 to 16h00
  • Maximum of two visitors per patient at a time

ICU and high care ward:

  • 13h00 to 13h30; 15h00 to 15h30; and 19h30 to 20h00
  • Only family members are allowed to visit with a maximum of two visitors per patient at a time
  • No children are allowed

Neonatal ICU:

  • 13h15 to 13h30; 15h15 to 15h30; and 19h15 to 19h30
  • Parents may visit at any time