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A way of life


Life St Marks Clinic is a member of Life Healthcare, one of the largest private hospital groups in South Africa, operating 63 acute care facilities across the country.

Life Healthcare is recognised throughout the health industry for its high calibre healthcare professionals and excellent facilities.

We believe delivery of world class healthcare is achieved through a combination of unparalleled quality and clinical excellence; along with a true focus on the personal needs of our patients and their families.

Every day we subscribe to the core values of the Life Healthcare group, while individually striving to continually improve facilities, standards and technology.

At Life St Marks Clinic our priority is to focus on the delivery of a special brand of health and care to patients.



Contact us


Physical address

16 St Andrews Road
Southernwood
East London
5201

Postal address

16 St Andrews Road
Southernwood
East London
5201

Telephone 043 707 4400
Fax 043 743 2408
Email Ailsa.Thorpe@lifehealthcare.co.za
Map Life St Marks Clinic


Management

Our management can be contacted through our Clinic´s reception desk or via e-mail.

Position Name
Hospital manager Laro Fourie
Unit Manager Shirley Jaftha
Administration Manager Ross Kelly
Patient Services Manager Mignon Scherman
Safety Co-Ordinator Tracy van Helsdingen
Marketing & Communications Co-ordinator Ailsa Thorpe



Our team

At Life St Marks Clinic we understand that we have a responsibility to meet the expectations of those who are entrusted to our care as well as the expectations of their loved ones.

This realisation enables us to ensure that we focus on an experience of care for everybody who visits or is admitted to one of our hospitals or healthcare facilities.

All Life St Marks Clinic staff participate in ongoing quality training ‘Q to the power of e’. Here we each come to appreciate the importance of quality in delivery of service and to embrace caring principles of empathy, ethics, excellence, energy and empowerment.

Results of ongoing patient satisfaction surveys tell us that a stay at Life St Marks Clinic reflects the high standards of health and care we set out to deliver.

The care delivered at Life St Marks Clinic extends into the community.

Our employees at all levels actively participate in community initiatives to improve the quality of life in surrounding areas.



Our facilities

At Life St Marks Clinic everything we do is focused on the delivery of high quality treatment and special, unique standards of care.

This 60 bed facility is a short-term admission psychiatric clinic, treating in-patients as well as day patients. The principle forms of therapy used at the clinic are crisis counselling, cognitive behavioural therapy and life skills training.

A high care facility is available for seriously ill patients and therapeutic programmes are conducted in small groups. Specialised treatment is provided for specific illnesses such as anxiety disorders, depression and substance dependence.



Supporting doctors

The doctors listed below are private practitioners. Please enquire about their rates directly with the practice.

Name Contact number

Psychiatrist(s)
Dr D Schaefer 043 726 0744
Dr J Woods 043 726 0744
Dr M Shokane 043 743 3324
Dr P Woods 043 726 0744
Dr R Le Roux 043 726 0744



Patient and visitor information

In order to create a therapeutic environment for all patients, it is necessary to have a set of rules in place.

  1. Right of admission to the clinic is reserved.
  2. All medication/sharp objects must be handed to nursing staff on admission.
  3. No firearms are allowed on the premises.
  4. All personal information is kept strictly confidential.
  5. There is limited access to the bedrooms. Patients of the opposite sex, and visitors are not allowed in the bedrooms.
  6. Smoking is restricted to certain areas.


Admission

Please ensure that you bring the following items with you when you are being admitted:

  • Casual and comfortable clothing
  • Nightwear
  • Toiletries
  • Bath towels
  • Medication
  • Medical Aid card
  • ID Documents
  • R10,00 refundable deposit for locker key
  • Money for telephone card and tuck shop

A parent or legal guardian must accompany all patients under 18 years.


Discharge

  • Follow-up appointments must be made with your psychiatrist
  • Follow-up appointments must be made with your Social Worker for family interventions
  • Contracts are drawn up with certain patients to attend Alcohol and/or Drug support groups for three months after discharge.


Meal times

  • 08h00
  • 13h00
  • 17h30


Public telephones

Available for personal calls outside of therapy times.


Tariffs

St Marks Clinic charges medical aid tariffs according to the recommended scales of benefits related to unattached operating theatre units. Certain medical aids have negotiated tariffs with Apex.

All private patients (i.e. patients not covered by medical aid) will be expected to settle their accounts in full on discharge.


Visiting hours

  • Weekdays: 16h00 to 20h00
  • Saturdays: 09h00 to 20h00
  • Sundays: 09h00 to 17h00